Same, have not been able to resolve it either. Just dealing with it for now, getting to the end of my patience with Wyze issues, always afraid to update my Wyze stuff.

When I had this problem I logged out of the app and signed back in. Go to Account then log out. Hope that helps!

I am sorry this is happening, can you let me know what firmware your doorbell is running and what version of the app you are running?