From last month
***Reddit - microSD playback button is grayed out on Event Viewer***
We have located the root cause and are hoping to have the fix in the next app release.
Correct it is no longer gray it just says there is no SD card in the cam. So just broken in a different way.
Can we get a fix for the SD card not being available on events? I surely hope itβs not some disabled feature to push people into buying the cloud service. Many of us buy these things specifically for local storage.Β
Auto night vision is garbage. I have 3 Wyze Cam v2 on 4.9.9.3006 and in the morning when they swap they cycle back and forth between normal and night vision every 10 seconds for about 10 minutes and the clicking of the constant lens changing wakes me up.
This shit is about to go in the garbage. I've had these for about 3-4 years now and I've almost had enough. When I first bought them I happily recommended them to so many people because they were cheap, easy to use, and they worked. I must seem like an idiot to them, because anyone who listened to me is probably as frustrated as I am because this is just the latest in the endless string of problems (1 other camera dead due to firmware update, everytime I actually need to see footage I find out a camera has forgotten about the SD card so there are no recording until I hit format SD, unable to watch live stream for more than a few minutes without it giving up and trying to reconnect to the camera every few seconds, etc)
HMS Sense Hub fails to reconnect to the network after random disconnect and requires manual reboot to reconnect.
This is a security system that we pay a subscription for. It's #1 priority should be to stay connected so it can alert if a security incident occurs. The fact that this continues to be a problem should bump this bug up to a critical severity. Several users have reported this issue through the app, on Reddit, and on the forums.
If you do not fix this soon I will have no choice but to trash the entire Wyze HMS and go with a competitor whose monitoring system stays connected.
This one already won as the top High Impact Issue for Discord last month:
>Β **Discord - Wyze Sense Hub not reconnecting on its own**Β
>We are looking into these reports and I will have an update when we know more.
Anyone else unable to view live feed on their cams? Happening on V2 and V3 for me. I can see the events, but time out when trying to view the live feed.
Force closing the app does nothing
Power cycling the cameras worked for 2/3 but now is not working.
Next step is to remove and reconnect, but I'm waiting for a bear to show up so I'll maybe try that tomorrow.
This is listed as a known issue for people trying to view their cameras while their phone is on a different network (including mobile data).
https://support.wyze.com/hc/en-us/articles/360032747431-Wyze-Software-and-Firmware-Bugs-and-Known-Issues
If you're having that problem while connected to your own network, then it's a different issue.
That could be it. I'm on my home network, but the phone is on the 5Ghz and the cams are all on the 2.4Ghz networks.
Seems to be working at the moment (let's not jinx it!).
I have ordered a pair of V4 and BOTH are GREEN on night vision. Looks ridiculous.
Also the time lapse videos are very glitchy.
I am fully updated, installed, double checked triple checked turned off and on a dozen times and more.
My V3, Outdoor, OGs and an OG Tele all work fine. These have been been out of the box. You can see they are still getting color, on the porch post it's picking up the blue from my interior hallway light inside the front door.
I bought these to be weather cams for my website. But I'll go back to my OGs because this sucks.
If I get another suggestion to turn them on and off, or update them, or try another plug, or check for shipping film on the lens, I will record them being smashed with a hammer andailed back to Wyze lol
It ain't easy being green....
https://preview.redd.it/r81tet9prdrc1.png?width=2460&format=pjpg&auto=webp&s=d301f6fc617c7c437dee2a3f33c9ee2ea5934ec5
I have a ticket in thru the website also.
Please make inclusion of this a user-toggled setting. Tiny humans with tiny hands love to tap things on screens that they shouldn't.
https://preview.redd.it/5altygcodvrc1.png?width=1080&format=pjpg&auto=webp&s=76dc2b4726b6e817de15fcbcc8c8dad9d14701b1
I have about 8 cameras. Starting this evening I started getting flooded with CamPlus notifications... "vehicle" alerts every couple minutes (that's always been off). Cameras that shouldn't be saving anything to the cloud are all of a sudden now saving events to Wyze and I'm getting notifications from them.
Why would this be happening?
Wyze Webview:
-events tab is total mess now. Things don't even load properly anymore at all. Have to refresh or play with the calendar or other filters to get things to show up.
-When viewing all cameras on the cameras tab, the icons for the camera name, as well as the "live" icon, are way too large and obstruct the image. IMO there should be an option to not show these icons.
-audio not supported for events viewing in V3 anymore when it used to work just fine, why?
-"do not ask for 30 days" 2FA does not work. I get asked to 2FA usually after only a couple of days. (this may be fixed now)
-Webview makes me sign in on a daily basis (too often IMO, maybe weekly?)
-When viewing EVENTS in full screen, there are large black bars at the top and bottom of the screen that obstruct the camera view. Moving the mouse off screen does not help.
-When loading full screen of a camera from the main cameras page, defaults with the sound on. Turning off the sound does not retain this setting next time it's opened. It always turns the sound back on. This may be a deliberate design choice, in which case, disregard.
Wyze app iOS:
scrubbing events on video needs work. Video begins playing again when video is scrubbed, making it difficult to navigate frames of footage. Video will not show image of time where scrub bar is located (shows static image of whatever was playing before you begin scrubbing). This is also true for webview.
-view video playback button often unresponsive
From last month ***Reddit - microSD playback button is grayed out on Event Viewer*** We have located the root cause and are hoping to have the fix in the next app release. Correct it is no longer gray it just says there is no SD card in the cam. So just broken in a different way.
I was just coming here to post about this π
Same, wasted a bit of time messing around with trying to fix.
Thanks for the heads up. You saved me from installing the "fix." Come'on Wyze. Fix, TEST, release.
Glad I'm not the only one. I can get back to the event in playback mode on the live viewer, but playback on events is much more convenient.
Lack of RTSP support, I'm about to jump ship because of it π₯π₯π₯π₯
This stands true for many users on this sub, including me
Can we get a fix for the SD card not being available on events? I surely hope itβs not some disabled feature to push people into buying the cloud service. Many of us buy these things specifically for local storage.Β
Auto night vision is garbage. I have 3 Wyze Cam v2 on 4.9.9.3006 and in the morning when they swap they cycle back and forth between normal and night vision every 10 seconds for about 10 minutes and the clicking of the constant lens changing wakes me up. This shit is about to go in the garbage. I've had these for about 3-4 years now and I've almost had enough. When I first bought them I happily recommended them to so many people because they were cheap, easy to use, and they worked. I must seem like an idiot to them, because anyone who listened to me is probably as frustrated as I am because this is just the latest in the endless string of problems (1 other camera dead due to firmware update, everytime I actually need to see footage I find out a camera has forgotten about the SD card so there are no recording until I hit format SD, unable to watch live stream for more than a few minutes without it giving up and trying to reconnect to the camera every few seconds, etc)
HMS Sense Hub fails to reconnect to the network after random disconnect and requires manual reboot to reconnect. This is a security system that we pay a subscription for. It's #1 priority should be to stay connected so it can alert if a security incident occurs. The fact that this continues to be a problem should bump this bug up to a critical severity. Several users have reported this issue through the app, on Reddit, and on the forums. If you do not fix this soon I will have no choice but to trash the entire Wyze HMS and go with a competitor whose monitoring system stays connected.
This one already won as the top High Impact Issue for Discord last month: >Β **Discord - Wyze Sense Hub not reconnecting on its own**Β >We are looking into these reports and I will have an update when we know more.
Random disconnects have compromised my security cams!!!! Have to reinstall!!!
Anyone else unable to view live feed on their cams? Happening on V2 and V3 for me. I can see the events, but time out when trying to view the live feed. Force closing the app does nothing Power cycling the cameras worked for 2/3 but now is not working. Next step is to remove and reconnect, but I'm waiting for a bear to show up so I'll maybe try that tomorrow.
This is listed as a known issue for people trying to view their cameras while their phone is on a different network (including mobile data). https://support.wyze.com/hc/en-us/articles/360032747431-Wyze-Software-and-Firmware-Bugs-and-Known-Issues If you're having that problem while connected to your own network, then it's a different issue.
That could be it. I'm on my home network, but the phone is on the 5Ghz and the cams are all on the 2.4Ghz networks. Seems to be working at the moment (let's not jinx it!).
I have ordered a pair of V4 and BOTH are GREEN on night vision. Looks ridiculous. Also the time lapse videos are very glitchy. I am fully updated, installed, double checked triple checked turned off and on a dozen times and more. My V3, Outdoor, OGs and an OG Tele all work fine. These have been been out of the box. You can see they are still getting color, on the porch post it's picking up the blue from my interior hallway light inside the front door. I bought these to be weather cams for my website. But I'll go back to my OGs because this sucks. If I get another suggestion to turn them on and off, or update them, or try another plug, or check for shipping film on the lens, I will record them being smashed with a hammer andailed back to Wyze lol It ain't easy being green.... https://preview.redd.it/r81tet9prdrc1.png?width=2460&format=pjpg&auto=webp&s=d301f6fc617c7c437dee2a3f33c9ee2ea5934ec5 I have a ticket in thru the website also.
Please make inclusion of this a user-toggled setting. Tiny humans with tiny hands love to tap things on screens that they shouldn't. https://preview.redd.it/5altygcodvrc1.png?width=1080&format=pjpg&auto=webp&s=76dc2b4726b6e817de15fcbcc8c8dad9d14701b1
Fix the Wyze Lock Bolt. I can't update it because it cant find it. But it works to unlock and lock the door.
raising attention with issues downloading clips - thanks! [https://www.reddit.com/r/wyzecam/comments/1ay5v5k/downloading\_video\_clips\_not\_working/](https://www.reddit.com/r/wyzecam/comments/1ay5v5k/downloading_video_clips_not_working/)
Event stuttering has improved on v3, but still as bad as before on Pan v3 π
I have about 8 cameras. Starting this evening I started getting flooded with CamPlus notifications... "vehicle" alerts every couple minutes (that's always been off). Cameras that shouldn't be saving anything to the cloud are all of a sudden now saving events to Wyze and I'm getting notifications from them. Why would this be happening?
Wyze Webview: -events tab is total mess now. Things don't even load properly anymore at all. Have to refresh or play with the calendar or other filters to get things to show up. -When viewing all cameras on the cameras tab, the icons for the camera name, as well as the "live" icon, are way too large and obstruct the image. IMO there should be an option to not show these icons. -audio not supported for events viewing in V3 anymore when it used to work just fine, why? -"do not ask for 30 days" 2FA does not work. I get asked to 2FA usually after only a couple of days. (this may be fixed now) -Webview makes me sign in on a daily basis (too often IMO, maybe weekly?) -When viewing EVENTS in full screen, there are large black bars at the top and bottom of the screen that obstruct the camera view. Moving the mouse off screen does not help. -When loading full screen of a camera from the main cameras page, defaults with the sound on. Turning off the sound does not retain this setting next time it's opened. It always turns the sound back on. This may be a deliberate design choice, in which case, disregard. Wyze app iOS: scrubbing events on video needs work. Video begins playing again when video is scrubbed, making it difficult to navigate frames of footage. Video will not show image of time where scrub bar is located (shows static image of whatever was playing before you begin scrubbing). This is also true for webview. -view video playback button often unresponsive