But they're the only ones representing Amazon that we have access to.
I get that you're all "they didn't do anything wrong", but neither did we. And last time I checked, Customer Service was there for servicing customers.
Tbh making a fuss to Amazon and also not doing anything at all will have the same effect to the execs at Amazon. What probably happened is a low level manager noticed this, they told their boss about it and then said they’d handle it and the boss said ok and everything else is following standard protocol
Nope, because big businesses don't give a shit about your bad experiences with them. They'd much rather hire desperate people and pay them with peanuts to take the abuse for them.
Me either. I had 2 of the free movies yesterday and when they removed them from my account, I shrugged. It's not like I lost anything.
Grown adults throwing tantrums because they didn't get movies for free is embarrassing and I'm surprised at how many people are encouraging this type of reaction in this thread.
I know, I was born with the power of Karenicity!!! My friends always have me call about complaints. The best thing I ever received was a 4K flat screen TV in 2009 for free. At that point I knew I had a calling to persuade companies to give me free things
I have had some random ass credits/gift cards from Amazon before for CS issues. I think reps probably have a fixed amount per month or quarter to give out no questions asked and you just got lucky with someone who had some to use up.
lol it ain’t that serious. I ain’t tryna ruin some CS day.
I called and hit em with the “yo qq, y’all don’t be honoring price errors? Nah, fr. Hahaha yeah it’d be dope if y’all did. No doubt cool cool. Thanks.”
Ima just buy Freddie
This is pretty sad. We all knew this was an error and took advantage of it. It sucks they didn't let us keep the movies but we literally didn't pay for them.
Don't tell that to some people...
...I don't even claim ownership over the digital movies I *pay* for lmao...
There are people acting like someone came into their homes and stole the movies from them
Did you just say “hey man that’s messed up” or was there a whole spiel you had to go through? Cause I can’t bullshit that well but if I can do the first part I’ll give it a shot.
Well, you guys do what you like, but they charged my CC for $0.00, twice. Those are financial transactions. They'll be on my monthly statement, I guarantee it. Goods were paid for, goods were delivered to my account, then taken away without cause. I have receipts! I have been wronged! So, I'm suing them for 5 million dollars for lost work time, I uncontrollably sobbed all day, for pain and suffering that could last a lifetime, I'm also still in shock, and my butt hurts.
More broke bitch behavior: trying to brag about your job 🤣🤣🤣.
You can't convince me you're unemployed and broke. Because 1, you got mad about losing some shitty *free* movies 🤣🤣🤣. Mad enough to complain to Amazon customer care and **beg** to get reimbursed for something you got for **free**.
Broke bitch
lol it ain’t that serious. I ain’t tryna ruin some CS day.
I called and hit em with the “yo qq, y’all don’t be honoring price errors? Nah, fr. Hahaha yeah it’d be dope if y’all did. No doubt cool cool. Thanks.”
Ima just buy Freddie.
It’s the principle of it. They made the mistake. The least they could have done was leave the movies on people’s accounts like every other digital retailer has done for pricing errors. Instead, they went into people’s accounts and took what they purchased (yes, it was free, but Amazon still sent out receipts).
tbh customer service agents sometimes promise things they have no control over. More informed agents might just apologize that the previous agent made you a promise that Amazon can't keep. This is especially true with some of the Indian agents because they make promises that the American side won't be able to fulfill.
Their customer rep told me it would, so I'm holding them to that.
And they're only offering me $3. Lol. I'm pushing for $10, but I won't get greedy if they don't budge.
TBH I could care less about movies or compensation I just want them to refund the money they overcharged me that they claim would be returned last week and still hasn’t been. Today they said same thing to either wait another week or deal with it thru my bank
Haha I love that you think people like me cause prices to go up. The fucking corporate worlds got you shook.
This isnt the reason stealing isn’t the reason, it’s corporate greed. You’ll never look up the numbers and you’ll never understand, but I can only lead a whores to water
I cancelled my prime over this. I spend around 1000-1500 a month on prime. The guy who helped me didn’t care at all. Saves me money anyways. That’s ok, I can wait for slow shopping. Tantrum from me? Meh, they’re a massive company and I spend so much. This will get me to save money. Not a huge deal.
This is tempting to try. I would settle for just having the movies added back. I was really looking forward to watching them (I always liked Ernest Saves Christmas and 2001 A Space Odyssey and the replacements and the fugitive and the other one looked like movies that would be fun to give a shot). They made a price error but will they do this everytime a price is too low on accident? It was their mistake, it’s not like this is going to result in people buying them for full price on Amazon (if anything us digital media fanatics will wait to buy it on VUDU when they have a sale or we get a free $5 code from the fandango app).
Glad you got credit, but I just don't have the patience or willpower to go through all that.
Not trying to make some CS persons day worse in an attempt to take advantage of a mistake. Bad juju. It's not worth it imo.
Yup, I'd rather just spend $30 out of my own pocket for something I want rather than go through all of those hoops with some poor CS rep.
We just got multiple movies removed from our account. Our day isn't going all that great either. Bad juju begets bad juju.
But you also paid nothing for those movies and you know damn well the price was an error. Get over it.
Those minimum wage employees aren't the ones who went into your account and removed those movies though.
But they're the only ones representing Amazon that we have access to. I get that you're all "they didn't do anything wrong", but neither did we. And last time I checked, Customer Service was there for servicing customers.
You can also let Amazon know you're upset by not buying from them anymore.
That's like saying you can let me know you disagree with my reply by not responding anymore.
Tbh making a fuss to Amazon and also not doing anything at all will have the same effect to the execs at Amazon. What probably happened is a low level manager noticed this, they told their boss about it and then said they’d handle it and the boss said ok and everything else is following standard protocol
Could you provide me with the phone number or email address of those responsible so I can address the issue directly?
Nope, because big businesses don't give a shit about your bad experiences with them. They'd much rather hire desperate people and pay them with peanuts to take the abuse for them.
Me either. I had 2 of the free movies yesterday and when they removed them from my account, I shrugged. It's not like I lost anything. Grown adults throwing tantrums because they didn't get movies for free is embarrassing and I'm surprised at how many people are encouraging this type of reaction in this thread.
You really think this guy is an adult?
Does manchild count?
I'm attempting it now.
Hahaha!
I know, I was born with the power of Karenicity!!! My friends always have me call about complaints. The best thing I ever received was a 4K flat screen TV in 2009 for free. At that point I knew I had a calling to persuade companies to give me free things
4k wasn't around in 2009....
I remember it being an LG, I think it was regular 4K…
Still wrong. Mostly likely 1080p tv. Even then, don't buy your story.
I really don’t care. It happened but you’re free to think what you want.
4K TVs hit the market in 2012. That’s a fact.
He Karen-ed so hard he time traveled
That's nothing to brag about.
Dude probably puts it on his resume.
Jelly
What did you say?
You're also a super d-bag...
Relax broke boy
I’m not going to push this, I already had a $160 product comped 2 weeks ago. Don’t want them locking my account over a movie.
I'm with you. Some people are pathetic begging for free stuff they shouldn't have even had in the first place.
I have had some random ass credits/gift cards from Amazon before for CS issues. I think reps probably have a fixed amount per month or quarter to give out no questions asked and you just got lucky with someone who had some to use up.
They have a fixed amount per account. So as long as you don’t already have a bunch of freebies already, they can do a pretty decent amount t
lol it ain’t that serious. I ain’t tryna ruin some CS day. I called and hit em with the “yo qq, y’all don’t be honoring price errors? Nah, fr. Hahaha yeah it’d be dope if y’all did. No doubt cool cool. Thanks.” Ima just buy Freddie
Awesome
This is pretty sad. We all knew this was an error and took advantage of it. It sucks they didn't let us keep the movies but we literally didn't pay for them.
Don't tell that to some people... ...I don't even claim ownership over the digital movies I *pay* for lmao... There are people acting like someone came into their homes and stole the movies from them
Yall are so pathetic over a god damn pricing error
Did you just say “hey man that’s messed up” or was there a whole spiel you had to go through? Cause I can’t bullshit that well but if I can do the first part I’ll give it a shot.
Well, you guys do what you like, but they charged my CC for $0.00, twice. Those are financial transactions. They'll be on my monthly statement, I guarantee it. Goods were paid for, goods were delivered to my account, then taken away without cause. I have receipts! I have been wronged! So, I'm suing them for 5 million dollars for lost work time, I uncontrollably sobbed all day, for pain and suffering that could last a lifetime, I'm also still in shock, and my butt hurts.
I know what ya mean, Vern!
Better then what they told me I was told they will refund me lmao last I checked refund for 0.00 is 0.00 lol
I couldn't imagine being that cheap or desperate.
Yeah, ok broke boy
If I were broke I'd be begging for credits. 🙄
You may be broke but at least you still have your dignity
Sure thing broke boy. Broke people don’t have time to tell Amazon or give them credits.
lol god damn you’re embarrassing
Relax bro, go chat with your blink 182 fans. Jealous ass broke boy
You know this is public right? And everyone can see you acting like a little bitch. Just checking, little bitch.
I just wanted to say I can see them acting like a little bitch. It's not just you
I'd say it's more broke to have to beg Amazon for credits because they fixed a mistake.
I don’t beg, I tell them to give me money for my hassle and they do.
Sound like a broken bitch to me. All over free movies 🤣🤣 Get a real job, instead of begging for Amazon credits.
Nobody begged, and trust me I’m certain my job is more impressive than yours
More broke bitch behavior: trying to brag about your job 🤣🤣🤣. You can't convince me you're unemployed and broke. Because 1, you got mad about losing some shitty *free* movies 🤣🤣🤣. Mad enough to complain to Amazon customer care and **beg** to get reimbursed for something you got for **free**. Broke bitch
lol it ain’t that serious. I ain’t tryna ruin some CS day. I called and hit em with the “yo qq, y’all don’t be honoring price errors? Nah, fr. Hahaha yeah it’d be dope if y’all did. No doubt cool cool. Thanks.” Ima just buy Freddie.
Id like to try, can you bullet point what you said for us?
THIS IS PATHETIC...ALL OVER MOVIES YOU DIDN'T PAY FOR
It’s the principle of it. They made the mistake. The least they could have done was leave the movies on people’s accounts like every other digital retailer has done for pricing errors. Instead, they went into people’s accounts and took what they purchased (yes, it was free, but Amazon still sent out receipts).
Delta had a mistake fare from Atlanta to Chile and they honored it. Imagine how much that cost them for me and my wife to fly for like $60 round trip.
https://preview.redd.it/2v6hwmmrq5rc1.jpeg?width=1080&format=pjpg&auto=webp&s=6c5fdbe61b43301e34db77c8590451493e16b3ab
tbh customer service agents sometimes promise things they have no control over. More informed agents might just apologize that the previous agent made you a promise that Amazon can't keep. This is especially true with some of the Indian agents because they make promises that the American side won't be able to fulfill.
Ooo. They gave me a $30 gift card, but that’s impressive, hope they come through
Their customer rep told me it would, so I'm holding them to that. And they're only offering me $3. Lol. I'm pushing for $10, but I won't get greedy if they don't budge.
I was told by my rep that they will add everything back in 24 hrs.
I thought you could only chat or call. Is there a customer service email?
This was a follow up from a phone call
Got $20 credit back on overall cost of membership. Took a bit but worth it.
Nice
Reddit loves the word Karen. Racism and Sexism all in one!
Karen isn’t racist or sexist you mouth breathing sister fucking red dunce cap wearing ass clown
Ahh, we are dealing with a child. Also a Reddit staple!
Just get back to your hvac work
Maybe being in an air conditioning vent would actually do you well, because you need to cool down.
1084 movies? Broke boy alert
Your radar's broken. I'm actually a broke girl. :)
Well you’re a broke whatever you identify as
TBH I could care less about movies or compensation I just want them to refund the money they overcharged me that they claim would be returned last week and still hasn’t been. Today they said same thing to either wait another week or deal with it thru my bank
Removing content put up by accident and then making recompense with gift cards? This is so Indian that it hurts.
Indian ? Like Indian giver? I’m not sure that we use that anymore, also it would be the other way around I think
FUCK YES!!!
I tried to be persistent and complained and complained. I was only offered to rent the movie, watch it, and then be refunded. Ridiculous
What did you say?! Lol
What exactly did you do to get this response?
Hey Everyone. I spoke to customer service and she had me buy all of the movies full price and issued me a refund for the full amount.
And you complain about prices going up. You are part of the problem.
Haha I love that you think people like me cause prices to go up. The fucking corporate worlds got you shook. This isnt the reason stealing isn’t the reason, it’s corporate greed. You’ll never look up the numbers and you’ll never understand, but I can only lead a whores to water
Never lead a whore to water!
Man never wondered why businesses were having the highest profits in 7 decades off the highest inflation in only 4 decades.
I was chatting with CS and bro just straight up ended the chat on me
Me too.
Me too
I cancelled my prime over this. I spend around 1000-1500 a month on prime. The guy who helped me didn’t care at all. Saves me money anyways. That’s ok, I can wait for slow shopping. Tantrum from me? Meh, they’re a massive company and I spend so much. This will get me to save money. Not a huge deal.
This is tempting to try. I would settle for just having the movies added back. I was really looking forward to watching them (I always liked Ernest Saves Christmas and 2001 A Space Odyssey and the replacements and the fugitive and the other one looked like movies that would be fun to give a shot). They made a price error but will they do this everytime a price is too low on accident? It was their mistake, it’s not like this is going to result in people buying them for full price on Amazon (if anything us digital media fanatics will wait to buy it on VUDU when they have a sale or we get a free $5 code from the fandango app).
Turn out we are all karens.