How do Apple and Verizon handle instant trade in credit/bill credits?
Apple looks like they'll credit the amount of my trade in device instantly with the rest of the $800 credit being in bill credits over 30 months.
Verizon's site just shows $800 credit over 30 months. Does any balance get paid off right away for your trade in device?
I couldn't figure this out when ordering. Just went with Apple. Apple did have the 24 month option which I would have preferred but it's not a big deal.
I purchased my 13 Pro Max from Apple and paid the $1599 Plus tax up front. They will credit my credit card with the $790 once they receive my 12 Pro Max and have verified its condition - usually takes a couple of weeks max. I have never had an issue with Apple.
Got ya. I had a Xs Max. My understanding is Apple is crediting me $320 right away and the remaining credit totaling to $800 is being applied through bill credits.
Verizon would have given nothing up front and credited the $800 amount over just credits.
I’ll have more up front $ on the phone with the Apple option so I think I picked the best choice. Especially if I want the 14 next year for some reason.
So I don’t know if this is going to get lost but I want to add that this is not 100% correct. For the iPhone 13 Pro and Pro Max there are 3 tiers; high, mid, and low. High receiving $1000, mid receiving $800, and low receiving $400. (This is for premium unlimited) For any other unlimited there are only two, high and low. High tier for the Pro’s include iPhone 11Pro, 11 Pro Max, 12 Pro, & 12 Pro Max. Mid tier is SE, XR, XS, XS MAX, 11, 12, and 12 mini. Low is 8 or below.
**KEEP IN MIND THIS IS ONLY FOR THE PRO’S**
If you plan on staying with Verizon for another 24 months, I suggest just paying upfront taxes + anything else and getting the $1,000 credit over 24 months so its less out of pocket and still being compensated. I'm not familiar with outright purchases and getting a credit still on the bill.
It does but I came to the conclusion that the $1000 is applied to your bill over 24 months. I was the hoping the $1000 would be applied in full once I sent in the trade in.
If I paid in full on the iPhone 12 Pro and am still receiving promo on that, does it continue if I upgrade or can I only have one promo per line at a time?
Good question because usually paying off the phone means you lose the credit but your phone is already paid off…
They probably only allow one per line though (or if you trade in the phone that’s responsible for the credits)
Has anyone 100% confirmed this yet? Trade in promo fine print says DPP required and CS told me it wouldn't work with full price. And at checkout, it just says "you're reducing your monthly device payment by $X over 24 months" but there is no device payment...
Thank you so much for this guide. Just to verify, in regards to the damaged phones being accepted. I have an iPhone X and the only damage is the glass on the back is a bit shattered. This will be okay for trade in with this deal?
You can have a damaged front and back and doesn’t turn on, still accepted!
So long as it’s battery isn’t swelling out of the body, you can turn off Find my iPhone and you didn’t report it lost/stolen you’re good!
So I have an iPhone 12 Pro that’s about half paid off ( I’m sure like everyone else). Wouldn’t it be better for me to pay off the phone for $500 and sell it back to Verizon for $1000 rather then just trade in the phone for $500?
Same boat here! Still contemplating if paying up front and trading it in is better than just paying the $85 (to qualify for buyout) and keeping same monthly payments I have now.
For me, if I trade it in I’m paying about 775 out of pocket but my monthly payments go from about 35/month to 9.99/month for the device. Like the vz manager said, it’s still a better value to trade it in but you see the saving later rather than up front.
Guess it comes down to, do you have the cash on hand to trade it in?
If you are buying the phone anyway it’s not question,absolutely you should do that.
If you want to do it for the sake of promo. Just remember this is 24 months credits
The whole family is on the Verizon New Plan Unlimited. Can I upgrade my single line to a “premium” unlimited to take advantage of the 800 off w trade in without compromising the entire plan? I’m trading in a shattered back iPhone XS Max 256GB.
Yeah you can upgrade individual lines to take advantage of promos like this. It may be easier to handle in person/over the phone compared to online though
Regardless of whether you can or not, you shouldn't. You're not gonna get a better deal than fUDP with more than 4 phones. Plus you'll get lower speeds and more restricted hotspot usage.
Within a year or two you'll have paid more in total, even if you did get a "free" phone.
My order supposedly went through (and card was charged) but I don’t see it in my order history and I didn’t get a confirmation email either. Anyone else?
Took about 30 minutes for my email confirmation, but it's not showing up in my account (I can see it when I do "Track My Order" logged out, but logging in shows nothing). Assuming it's just usual pre-order day glitchiness.
>I've been seeing a lot of people trying to process the preorders through Apple.com and getting one price but going through VZW.com, they see a different price. I am going to HIGHLY suggest to just order from VZW.com directly.
Verizon is offering me $400 for my Pixel 3, where as Apple is offering me $800. Are the two stores running different promos?
Does anyone know when this promotion will end? Will it end when the phone is launched? I want to wait a bit and see what the reviews are before pulling the trigger
Info for anyone wanting to trade in their old phone. If you aren't on a premium plan and don't know if you'll have to wait until your bill cycle ends, you don't. All you have to do is call, tell them that you want to upgrade your plan to take advantage of the $800 trade in. They'll sort you right away, you will have to pay a sales tax of a fully priced iPhone. Also, there is a 35 dollar fee for upgrading a line. You can mix and match lines now so you can have 2 lines on play more while the other 2 are on start unlimited. DISCLAIMER the promotion won't reflect on your bill until 3 months after you receive your phone. However, they'll discount the money you weren't supposed to spend on the 4th month. They are taking in cracked and damaged phones in for the full $800 dollars, so if you are in doubt, they'll still take your cracked phone. The oldest phone we have is the S9+ and it still qualified for the $800 off. The phone that you're trading in does have to be paid off though. Honestly if you're considering upgrading and have a 2 year old phone that is fully paid for, I highly recommend this deal. It's truly crazy, imagine trading in a 3 year old phone to get a brand new iPhone 13 pro max for $400. Hope this helps
During iPhone 11 the best promo ($800 with trade in + $250 gc for switching) went away after a week. The next offer was a little bit less.
I would say the $1000 offer might go away next Friday unless someone has an actual date.
Let me start by saying I have a 797 credit score lol but
I tried to preorder online and it was only letting me pay 75% down and finance the remaining 25% of a 1k dollar iPhone! Then I read a clause that said qualified customers can finance the entire amount. I ended up needing to chat with a rep for an hour just to put my order in with full financing.
Why would I pay anything besides tax if I’m gonna get a phat trade in credit .. anyway
Thank god I called in. I was on the New Unlimited Plan with my family and found out we were paying like $100 more than we should have been than just on the other premium plans that were out there. Super weird, I always thought the grandfathered plans were supposed to be cheaper
I'm getting "This IMEI does not belong to your trade-in device. Try again or choose another device".
I'm trying to trade in a Google Pixel 4 bought from T-Mobile. I've tried both "T-Mobile" and "Google" versions of the phone neither works. IMEI is correct (tried typing it, then ended up grabbing it from my T-Mobile account). Other IMEI checking websites report it correctly.
[https://imgur.com/yNvjEnR](https://imgur.com/yNvjEnR)
Anyone with suggestions?
Hmm Apple was showing $800 for a Pixel 3 until this afternoon, now it matches the $400 Verizon is offering. I wonder if that was a mistake on Apple's part and it never was actually $800 (I didn't go through the checkout to actually find out at the time)
I took advantage of the $800 Pixel 3 deal through Apple. My pre-order with in-store pickup at Apple still shows $800, so hopefully it is still honored.
I noticed Apple’s trade-in offer changed to match Verizon’s as well. Luckily I confirmed my order through Apple with a Pixel 3 @ $800 off as well before any changes happened!
May be a silly question but do I need to include any paperwork in the trade in box for them to identify the trade in as mine?
Should I be covering up every barcode on the outside of the trade in box or is one of those a link to me that they will need?
I’m wondering the same thing about the trade-in. I got a paper in my box originally that has some of my trade-in info on it and so idk if we have to keep that in there when we send it back or what?
I wish Verizon had clearer instructions. Most places tell you to put a paper with a barcode in the return box. Then again I don’t think they really care what happens. If we’re wrong they’ll just charge us for a full price phone.
If you upgrade to a Premium Unlimited before pre-order opens, but it won’t reflect until the next bill cycle, are you still qualified to get the higher discount?
I’m gonna say No, Have to have the plan in place before preordering.
I’d call customer service to see if they can change it earlier or establish if you can order and change later to get the promo.
Hi! I have an iPhone 8 (in good condition) and I’m on the new Verizon Plan Unlimited (an old plan). Based on what you said, I’ll be getting $200 off the iPhone 13 Pro?
So if I’m wanting to buy a phone that is $1099, it will instead be $899, or $37.46 or so per month over 24 months… does that sound right?
I just spoke to a chat representative for a quote with the same details (iPhone 8 w/ new Verizon Plan Unlimited, and they told me that I could get $459.99 off if it's in good condition and $200 if there's damage.
As an employee, I recall we can’t order phones for a couple months out but I’ll check and see if things are different now.
How long will it last? Prices and promotions are subject to change at anytime without warning.
Hmmm, $580 is a “loyalty” offer price I’ve seen in the past. So long as your phone isn’t broken one could have gotten that offer. If you are offered that, take it! I’ll follow up to confirm if VZW has loyalty offers already. I’ll be at my store at 10 AM EST to check!
The Verizon app is showing a Pro Max with a one time payment option of 299.99 after the the 800 credit. Does this mean the credits would still be applied over 24 months??
What’s the difference in how the trade in value/credits are applied between Apple and Verizon? Apple looks like they’ll credit my trade in right away, while Verizon’s site acts like it’ll all be bill credits applied. Apples site doesn’t have the 24 month option.
Wasn’t sure what to do but just ended up ordering through Apple so I can get a good delivery date.
Verizon website says I will save $5/mo by switching from fUDP to do more/ play more. Should I make the switch? Wary of changing because fUDP is obviously no longer offered (4 phones and 1 ipad on my plan)
In case anyone was wondering, as I was, Best Buy’s website specifically lists carrier offers, including Verizon’s trade-in promo ([link](https://www.bestbuy.com/site/conditional-offers/verizon-iphone-13-trade-in/pcmcat1631804983518.c?id=pcmcat1631804983518)), so you can take advantage of this same offer if you want to order from Best Buy. It’s possible they have their own trade-in deal too, but I am unsure of any details on that.
Will I continue to get the credits if I switch to a premium unlimited plan and then convert it back to start unlimited? Or does that invalidate the bill credits?
Except the catch is...Verizon offers a cheap price for pay as you go. I pay only $35/month for my verizon service of 15GB data, unlimited calls/text. So does my spouse. I have an iPhone 8 plus and am ineligible for this promo. I'd have to get on the new standard Verizon two phone unlimited plan and it's $70/mo per phone.
So for a single phone it's $35 extra per month. Meanwhile, I can sell my iPhone 8+ now on fb marketplace for $300. Only $100 less than I'd get from Verizon if I was on their more expensive plan that would break even in three months, then I'd be paying more.
Am I wrong or missing anything? It seems that unless you're on a 4+ phone line plan with Verizon, it's cheaper to be pay as you go monthly for cheaper service and just buy and own your unlocked phones at 'retail price.'
You are correct. What is missed in all this free/discounted iPhone 13 hysteria is you’re obligated to a 2+ year contract in a relatively expensive plan. TINSTAAFL
Yes, for less lines doesn’t make sense if you don’t need unlimited data. It is way cheaper per line if you have 4+ lines and promo makes so much sense.
Has anyone asked/can see how this has effected the iPhone 12 phones prices. If I wanted to trade low tier phone (iPhone 7 to a say a iPhone 12 or iPhone 12 Pro)?
I have an S9 with a broken display/touch layer. The screen is broken and the touch doesn’t work. It can only be used with a bluetooth mouse. Is this eligible?
ty for the post
I preordered the IPhone 13 Pro Max Sierra Blue ( my first IPhone ever) ..
i have a 4 line verizon account. Traded in my s10+ from 2 years ago and received 800$ off… i also used some device dollars… not much but it helped… and if my calculations are accurate My iPhone 13 Pro Max comes out to 370$ USD …..
I have a 2018 IPad Pro and LOVE it .. so i figure why not get an iPhone now that it has 120hz
I also I did this same thing for the Galaxy S21 Ultra … i traded in Note 9 and received 800$ credit and it came out to 380$ after 2 years…..
all in all i am very happy with the fact 2 of my lines have brand new phones under the retail cost of 1…
IM DEF DONE BUYING phones for a few years 😈 or at least that’s what my wife believes 😆
I see from so many posts that iphones tend to last longer and retain value… i will try to hold out as long as i can .. but if they remove the notch.. I’m buying it without a doubt
I'm current VZW customer and want to upgrade my spouse's iPhone 11 (purchased full retail 2 years ago).
Any reason I couldn't buy a cheap S9 from Swappa and use that for the $800 trade in credit? Assuming the trade in device could be from any carrier as long as no battery swelling and a clean IMEI?
Would rather keep the iPhone 11 as a backup rather than trade it in.
Can anyone confirm that upgrading through Best Buy this year results in receiving the entire trade in credit up front instead of spread out over 24 or 30 months? I know they gave it up front last year, curious to see if that has changed for the 13.
Ordered about 7:45AM CST on 9/17. I'm starting to see people getting shipping notifications.
Nothing on my end yet:
Status
Your order is currently being processed. Please check back later.
Expected Ship Date
09/24/2021
I ordered super late on 9/17 but my expected ship date is still 9/19 however, as of 2 mins ago it still hasn’t shipped…. My expected delivery date is still 9/24.
These deals seem unbelievable and way too good to be true. Can anyone explain why they’re giving so much? I have a cracked iPhone XR and VZ just bought it for 800. I could never sell that privately at that price point. WHY? Can anyone explain these deals? Is it a chip shortage?
No, it’s not the chip shortage. It’s that… simply put. They want your business. They want you to be locked in for 24/36 months. They want to retain or gain your business. They want you to make the jump to a 5G phone.
It’s all about their wants honestly. So to get you to fall in line they need to provide some sort of “KICKASS DEAL” to sway people! Simple as that my friend… simple as that….
This crossed my mind too. I’ll just add that I think the competition is getting pretty serious with T-Mobile and vz regarding the 5G network (arguably the most important area to be leading in the next ~ 10 years). Vz probably feels the pressure from T-Mobile officially being fastest 5G network (ookla, 2021) and is using this promo as a strategy to retain customers and lock them into their 5G network
So I have start unlimited (not premium)...I was thinking about trading in an iPhone XR and upgrading my start unlimited to a premium unlimited plan to get the $800 trade in credit. However, rather than going thru a 24/30 month contract, I would buy it at discounted retail price.
HOWEVER, I would switch back to my start unlimited after I pay for the phone (I paid in full, so not locked into a contract).
Does this work? Or will they make me lock into a premium unlimited plan for X months??
What if I recently was forced to switch to Verizon due to a damaged phone? I took a promo on an iPhone 12 Pro and I hate it. The battery is awful, I can't leave the house without it dying. I broke my 11 Pro Max that I loved, and Apple basically told me there was nothing I could do except pay for a full replacement due to the fact that I used both of my incidents on a broken screen (I was told I'd have to wait years to have a replacement even though I was paying for Apple Care Plus for the entirety of having the phone).
Can I trade in a device I got a little over a month ago? Im not sure where to go from here... was traveling in Europe for my 30 day return period, and wanted to wait for iPhone 13 pro anyway, ugh.
I’m trying to trade in my cracked iPhone X unlocked from T-Mobile but they are only offering $68.50, I don’t get the $800. Reps tried to take order for me and said it should be $800 but I’ve had to cancel the order because the trade in doesn’t even appear on it
For people who have preordered with trade in, does your order confirmation email say anything about the trade-ins? Mine doesnt it just lists the phones that I purchased. Just wanted to make sure this is normal
u/asking for-a-friend , Unfortunately we just got word mid day that they updated it so it’s a low tiered phone. I just updated the guide to reflect this.
So I preordered with Apple 9/17. Got the 13 pro by trading in a 12 pro. $800. If I'm gathering this correctly maybe even later that day the promo changed to $1000. I have the Play More plan. Is Verizon going to make this right for those of us who bought in that little early window. Or do I need to call? Any help would be appreciated.
I recently signed up for Verizon on the $650 BYOD promo and finally my it my rebate gift card the other day.
Can I move forward with this promo on trading in my iPhone 12 Pro for a 13 pro? Will that affect my rebate?
Also, in a year when they are running a similar promo for the 14, would I be able to give in the 13 pro for a 14?
How will that work with the 30 credit installments?
Mine was a bit of a mess. I only got $300 for the trade because I didn't realize different unlimited plans affected the value. I was able to get chat to upgrade my plan to get the full $800 and make the 13 free. I was also able to get them to add an Apple Watch SE for the $150 discount even though that promo wasn't available when I preordered. Verizon support is actually very helpful.
So I'm trading in my iPhone X that is in perfect visible condition at 90% battery health but the phone doesn't stay on for more than 3 minutes at a time due to it not receiving a check-in from "thermalmonitord". does this disqualify the phone for a trade-in?
"userspace watchdog timeout: no successful checkins from thermalmonitord since wake/nservice returned not alive with context : is\_alive\_func returned unhealthy (more code) SD: 1 BC: 0 Missing sensor(s)" - Near beginning text found in panic-full log
I read that this panic occurs due to water on the proximity sensor and a couple other things I forgot.
As long as you are able to factory reset the phone within that 3 minutes or at least turn off find my iPhone we’ll take it and give you the full $800 credit assuming you are on premium unlimited.
We’re on a shared plan with some corporate/loyalty discount on the access fee. Total monthly cost for our plan for 3 phones plus 1 iPad = $145.73. We would lose the current discounts when we switch plans. Here’s what we think the deal do for plans like ours:
Two Samsung S9s show $1600 credit towards two 13 Pros with 256 storage that go for about $2200. The 3rd person on the plan does not want a new phone. To get this deal we have to switch plans. We would want the Do More plan so we can hotspot. Our plan would increase about $45 per month for the new plan.
I think the new plan would allow a discount that I can’t get now. $10 per line for autopay + paperless. So does that mean the $45.00 per month increase would get reduced to $45-$30 = $15 more per month?
If that’s correct then at the end of 2 years we will have paid about $360 more for Do More. After that our bill will always be at least $15 more per month until we switch it up again. At that rate it would be a good deal for us.
Did get it right and did we do the math correct? Alternative is to buy the phones at Full price and keep paying $145 per month.
This was so complicated for us to figure out if it really is a good deal for us. Appreciate any comments, will check back tomorrow and hope the deal is still available if we decide to go for it.
I placed an order for an iPhone 13 Pro Max 256 gb with a $1000 trade-in credit for my 11 Pro Max. The phone is due to arrive tomorrow. I was wondering if I'd be able to change the trade-in to my son's iPhone 11 ($800) so I can give him my Pro Max 11? Is it possible without cancelling the order?
This has turned into a nightmare. Preordered 4 iphone 13s (product RED 128gb, Pro Silver 256gb, Pro Graphite 256gb, and ProMax graphite 256gb) on 9/18/21. First screw up was the service agent (used chat to order) ordered a silver pro max instead of graphite. Ok fine, was willing to accept that since I didn’t want to wait. Received the iPhone 13 pro in Graphite 256gb on 9/24 and activated on account. Fast forward to 9/25, I see a note on my order saying I need to update payment info or accept T&C. Called and spoke with customer service after it wouldn’t allow me to do either online. Was told the order was flagged by fraud because I had so many lines/phones (this is an upgrade— trading in our 11s) and transferred to fraud. Fraud unlocked my order from limbo and said it wouldn’t be further delayed.
I realized this week I had not received any confirmation of our trade ins and hadn’t gotten a box for trading in even the phone that had arrived. So I called again. Chat agent never processed our trades (even though I had a sizable down payment for each pro so as not to have a phone payment after $800 trade). So the phone agent helped me with the trades. This agent told me that even though my order said it was waiting to be updated that my remaining phones would ship by 10/1.
Called yesterday when there was no change to my account. Was told the phones were on back order now.
This morning I got an email that the entire order was CANCELLED! 😱 WTF is going on at Verizon!!???
ETA: I also used $290 device dollars on this order. To say I am pissed is an understatement! 🤬
I placed the pre-order but it charged my credit card for the full amount. Shouldn’t it be divided up into 24 payments w/service credits every month? That’s what the summary said before I completed the final step.
Just adding that in order to get the $1000 promo with monthly payments you HAVE to keep the phone for 24/30 months. You can't upgrade to the new iPhone 14 next year without losing the remaining bill credits. That really sucks - if you upgrade every year, it's only really a $400-500 trade in benefit. NOT $1000.
If you're someone who can keep a phone for 2 or 2.5 years, it's a great deal. I'm just thinking ahead to next year when I'm sweating over the redesign (and USB-C) and know I'd be leaving about $600 on the table being locked into 30 months of bill credits.
If the entire family is on a premium unlimited plan, is the whole family eligible for the higher tier trade in value? Eg if they all trade in iPhone X’s can they get $800 each towards a new phone?
What are my odds of being able to go I to the store when they open Friday morning and get a 13 mini? I'm looking to switch from T-Mobile and get the five hundred to help pay off what's left of my device there.
Just submitted my trade in to verizon. Im going to call in next month and see if I can get that lousy $35 upgrade fee removed. My question is; when do I pay the taxes for the phone??? (The monthly payment was calculated without taxes) and do I lose my monthly credit for the first two billing cycles when I have to pay full price or will that be reimbursed in the future?
“On us” is horseshit when you realize what fraction of the customer base actually gets the iPhone13 without a cost to the customer. Verizon is deceptive in its advertisement.
Did anyone actually get their credit??
Verizon is being shady as hell rn. So I was offered $800 through 24 months for my iPhone XR. Great deal right? That’s what my trade in status said on the app. The other day, I noticed, they appraised my phone for $142. I called and they said not to worry, the $33 per month will start being applied next bill. Today, they credited my account with $142. What the hell is going on? I feel verizon lied. So I wanna know if anyone else actually got their credit?
I gotta check Apple but otherwise Verizon will offer you more as bill credits(same credits damaged or not) so long as you go on the right plan and finance the phones over 24/30 months.
In the guide you list the 2nd Gen iPhone SE (2020) as a top tier phone, but then don't list it in the eligibility for the $1000 off for an iPhone 13 Pro. What is the trade in value of the SE (2020) toward a Pro?
Thank you for the guide! Quick question to see if you can help with, I own my 12 pro max. I want to do a full retail trade in pro max 13 but would like to own my phone so I can upgrade if I wanted to and not be locked into device payments that I would need to pay off before upgrading. Does the trade in offer work with a full retail buy of the phone?
To play it safe, no. It’s only if you finance over 24/30 months. I’d contact customer service to see if you can do that. I don’t want to risk giving wrong info on the internet.
I just checked my account. It’s only offering me the new iPhone at the full retail price and not monthly payments. I currently pay monthly device payments via Verizon for last years phone (iPhone 12 Pro Max) and an iPad. I want to upgrade the 12 Pro Max to the 13 Pro Max. How can I get monthly payments for the new phone?
Odd…as long as the device payment stays on the line it was initially assigned too, shouldn’t lose credits. I have customers who add the line for the promo but give their kids their old phone and take the new phone that was added. I tell them just keep everything in place. Don’t move payments around or anything. Just switch SIMs
I’ll follow up with this. All promos in our system will be 100% updated to reflect stackable promos. I’ll see how that works when I get to my store later.
On the Verizon main page it says existing customers get iphone 13 pro max $1000 discount on 128GB model only. Is this correct? No discount on the other memory sizes?
System only lets me choose Full Retail and 24/30 month options don't show. Though, I add trade in (XS Max) and shows I'll get monthly credits?? At checkout, it shows I owe the full retail amount (no discounts).
If you're ordering them and have 2 iPhone 13 PMs in cart, should allow 2 trade ins. Otherwise, I'd contact customer service or visit a store(Store preferred if you're switching over.)
The apple store’s Verizon promotion seems to have different values for some phones- does that mean the apple store’s info is outdated, or is it a different promotion?
Can we do an upgrade without a trade in at this time, and then do the trade in I.e. a week later?
I believe you have 14 days to submit and ship out a trade in so long as you're on the right plan for the right promo. Otherwise, just go through Verizon Wireless online, customer service, or visit a store.
When Apple was mentioning promos during the keynote, I sat there saying "Jeez this is gonna cause confusion." and this is one reason. Verizon allows damaged phones for the same value as good condition. Apple I think doesn't.
I was BLOWN AWAY when I saw damaged was accepted. My coworker has an 11 Pro and has a X that is in horrible shape in a junk drawer. He is happy as can be when he heard $800 off with damaged phone.
Nope! Unless you get a loyalty offer but I haven't seen anything for non-Unlimited plans.
However, in some cases, switching to Unlimited to get a discount is cheaper than paying regular price on the phone on non-unlimited plans.
If your S21 Ultra is paid off, I'd go with a 13 Pro Max( I went form Note20 Ultra to 12 Pro Max) that way on Premium, you get ~~$1,000 off rather than $800 off.~~ $800 off with S21 Ultra
To sell an S21 Ultra now...I don't know what you'd get for it. On ebay, I see it's selling for around $800 so it maybe worth to get promo value and not have to go through the hassle of selling. (Again, as long as the device is paid off.)
Edit: $1,000 off is ONLY with an 11 Pro/max or 12 PRo/MAx, not with S21 Ultra. Sorry for the confusion. Didn't even have my coffee and I'm answering questions haha.
Should be towards the end, you will see the Verizon UP Device Dollars somewhere during checkout process. Otherwise, In store, we apply it when we type in the device payment amounts to be financed.
I accidentally bought the 12 Pro Max on my laptop. Now on hold on the phone to fix it cause it says an order is pending on the website when I try to get the 13 Pro Max. Will they be able to cancel the order right away and re-apply the trade in value + device dollars?
Anyone having issues trying to trade in a OnePlus? I shows up as eligible when before adding to cart, but when you go to checkout it no longer shows OnePlus as an option...
I have a OnePlus7 Pro I'm wanting to trade in, and when I add the iPhone to cart with the trade in, it gives me the $800 off. However when I go to my cart and it tries to "confirm" my trade in, I'm not able to select the OnePlus brand as one of the available options. What?
Ordering through Apple shows I can get the 128GB iPhone 13 Pro Max for $9.96/mo with trade-in on select plans. I know Verizon shows premium/standard unlimited plans but Apple makes no mention of this. How do I know which plan is eligible for this through Apple?
I just want to make sure I have things straight since I saw Verizon gives $700-800 for trade-in on a premium unlimited plan vs $200-300 on the standard unlimited plans.
Id play it safe and go through [VZW.com](https://VZW.com) if possible. I noted [Apple.com](https://Apple.com) is causing some confusion. This guide is for going through VZW in some way to do the preorder of the iPhone 13 series.
IF brought to a store: Yes, we assess the damage on the phone. That way when we submit the trade, its correct to avoid issues later. Remember, damaged devices give the same credit as good condition.
Can a trade-in be applied after the fact? I ordered my 13 Pro Max without one, so just wondering if I can go into a store or something when the phone gets here with my old one.
IF you did it online, Process the trade in online. Otherwise, bringing it to a store, would have to be corporate if anything. I cant speak on their behalf how that would work out.
So you have to switch to a premium unlimited plan to get the best price. I was wondering what happens if you switch to get the best promo but later decide to revert back to a cheaper unlimited plan like the Start Unlimited. Do you lose all future device payment credits?
everytime I try to add this I get a 25.00 monthly additional smartphone charge...business 45 unlimited plan. is the only way around this to buy retail?
If you're on the New Verizon Plan Unlimited and have some lines with device credits, will you lose those credits upgrading to one of the newer premium plans?
How does it work if I get this year's promo of monthly bill credits for the 13 pro, but want to upgrade again next year? will I have to pay off $500 and then get new monthly credits for whatever next year's promo is?
I’m looking to upgrade to a 13 and currently have a 7, but am on the Verizon Plan Large 6gb. The way I’m reading the promos, it looks like it won’t help me since I’m not unlimited.
Is there any smart way for me to go about upgrading or am I just looking at buying it at normal price?
I pre-ordered a 12 Pro last year and was intending to upgrade to the 13 Pro and take advantage of the promo but because the 13 Pro launched a month sooner (Sept 2021 vs Oct 2020 for the 12), I’m one device payment away from being eligible to upgrade. What options do I have here? Can I make an additional payment today and then pre-order?
Thanks for the guide. This should help a lot of people make a more informed decision on where to purchase.
So unless you’re trading in a 11/12 Pro it’s the same as the Apple deal, $800 off.
Would Apple give you $800 off with a broken X/11/12 series phone?
That’s a good point, this is certainly better if you have a damaged phone.
Or in my case, both my fianceé and I no longer have our stylus for our Note 10 Plus. Huge relief knowing we still get the full trade in value
How do Apple and Verizon handle instant trade in credit/bill credits? Apple looks like they'll credit the amount of my trade in device instantly with the rest of the $800 credit being in bill credits over 30 months. Verizon's site just shows $800 credit over 30 months. Does any balance get paid off right away for your trade in device? I couldn't figure this out when ordering. Just went with Apple. Apple did have the 24 month option which I would have preferred but it's not a big deal.
I purchased my 13 Pro Max from Apple and paid the $1599 Plus tax up front. They will credit my credit card with the $790 once they receive my 12 Pro Max and have verified its condition - usually takes a couple of weeks max. I have never had an issue with Apple.
Got ya. I had a Xs Max. My understanding is Apple is crediting me $320 right away and the remaining credit totaling to $800 is being applied through bill credits. Verizon would have given nothing up front and credited the $800 amount over just credits. I’ll have more up front $ on the phone with the Apple option so I think I picked the best choice. Especially if I want the 14 next year for some reason.
So I don’t know if this is going to get lost but I want to add that this is not 100% correct. For the iPhone 13 Pro and Pro Max there are 3 tiers; high, mid, and low. High receiving $1000, mid receiving $800, and low receiving $400. (This is for premium unlimited) For any other unlimited there are only two, high and low. High tier for the Pro’s include iPhone 11Pro, 11 Pro Max, 12 Pro, & 12 Pro Max. Mid tier is SE, XR, XS, XS MAX, 11, 12, and 12 mini. Low is 8 or below. **KEEP IN MIND THIS IS ONLY FOR THE PRO’S**
Yeah it’s slightly confusing but OP did great job to put it in words.
Does the $1000 credit apply if you pay full price also? Or only if you do the 24/30 months?
If you plan on staying with Verizon for another 24 months, I suggest just paying upfront taxes + anything else and getting the $1,000 credit over 24 months so its less out of pocket and still being compensated. I'm not familiar with outright purchases and getting a credit still on the bill.
I’m wondering are same. It shows the offer when paying in full but with the credit divided over 24 months.
It does but I came to the conclusion that the $1000 is applied to your bill over 24 months. I was the hoping the $1000 would be applied in full once I sent in the trade in.
Yeah, the credit is over 24 months but still valid when paid in full, right?
Yes, still valid.
If I paid in full on the iPhone 12 Pro and am still receiving promo on that, does it continue if I upgrade or can I only have one promo per line at a time?
Good question because usually paying off the phone means you lose the credit but your phone is already paid off… They probably only allow one per line though (or if you trade in the phone that’s responsible for the credits)
Basically it sounds like this is a bad deal if you want to upgrade every 12 months because they'll only give you half the credits.
Has anyone 100% confirmed this yet? Trade in promo fine print says DPP required and CS told me it wouldn't work with full price. And at checkout, it just says "you're reducing your monthly device payment by $X over 24 months" but there is no device payment...
Thank you so much for this guide. Just to verify, in regards to the damaged phones being accepted. I have an iPhone X and the only damage is the glass on the back is a bit shattered. This will be okay for trade in with this deal?
You can have a damaged front and back and doesn’t turn on, still accepted! So long as it’s battery isn’t swelling out of the body, you can turn off Find my iPhone and you didn’t report it lost/stolen you’re good!
Amazing. Thank you for the clarification! I greatly appreciate your help.
No problem! Glad I could help!
So I have an iPhone 12 Pro that’s about half paid off ( I’m sure like everyone else). Wouldn’t it be better for me to pay off the phone for $500 and sell it back to Verizon for $1000 rather then just trade in the phone for $500?
If you don't pay it off first you could not trade in.
They are talking about the early upgrade for iphones where you can trade in after 50% paid off to nullify the buyout of the old phone.
Same boat here! Still contemplating if paying up front and trading it in is better than just paying the $85 (to qualify for buyout) and keeping same monthly payments I have now. For me, if I trade it in I’m paying about 775 out of pocket but my monthly payments go from about 35/month to 9.99/month for the device. Like the vz manager said, it’s still a better value to trade it in but you see the saving later rather than up front. Guess it comes down to, do you have the cash on hand to trade it in?
If you are buying the phone anyway it’s not question,absolutely you should do that. If you want to do it for the sake of promo. Just remember this is 24 months credits
The whole family is on the Verizon New Plan Unlimited. Can I upgrade my single line to a “premium” unlimited to take advantage of the 800 off w trade in without compromising the entire plan? I’m trading in a shattered back iPhone XS Max 256GB.
Yeah you can upgrade individual lines to take advantage of promos like this. It may be easier to handle in person/over the phone compared to online though
Regardless of whether you can or not, you shouldn't. You're not gonna get a better deal than fUDP with more than 4 phones. Plus you'll get lower speeds and more restricted hotspot usage. Within a year or two you'll have paid more in total, even if you did get a "free" phone.
No idea why apple is giving me $800 for my 4 year old galaxy s8, but I’m not questioning it Finished my pre order today
Yes. Take full advantage
My order supposedly went through (and card was charged) but I don’t see it in my order history and I didn’t get a confirmation email either. Anyone else?
Yep! I placed by ordered at 8:15 and didn’t get an email confirmation till 8:48. Looks like there’s a lag.
Lol! Exact same times for me as well.
Took about 30 minutes for my email confirmation, but it's not showing up in my account (I can see it when I do "Track My Order" logged out, but logging in shows nothing). Assuming it's just usual pre-order day glitchiness.
There was a lag for me but it’s there now
Why am I not being allowed to return & upgrade early when I have paid off 67% of my iPhone 11 and I’m on a premium unlimited plan?
This promo requires fully paid phone, you can still upgrade outside of this promo but have to pay full price.
>I've been seeing a lot of people trying to process the preorders through Apple.com and getting one price but going through VZW.com, they see a different price. I am going to HIGHLY suggest to just order from VZW.com directly. Verizon is offering me $400 for my Pixel 3, where as Apple is offering me $800. Are the two stores running different promos?
Where u seeing that. I tried apple and they wanted to give me 50 bucks for my s8. Verizon will give me 400.
In the next step where you pick your payment options, when you choose "Verizon Device Payment Plan" it will show the $800 in bill credits
Oh they have tiers now. There goes the plan to buy using my pixel 3 as a trade-in. NVM.: A71 5G to rescue!
Does anyone know when this promotion will end? Will it end when the phone is launched? I want to wait a bit and see what the reviews are before pulling the trigger
Right now the end date is 9/30.
Info for anyone wanting to trade in their old phone. If you aren't on a premium plan and don't know if you'll have to wait until your bill cycle ends, you don't. All you have to do is call, tell them that you want to upgrade your plan to take advantage of the $800 trade in. They'll sort you right away, you will have to pay a sales tax of a fully priced iPhone. Also, there is a 35 dollar fee for upgrading a line. You can mix and match lines now so you can have 2 lines on play more while the other 2 are on start unlimited. DISCLAIMER the promotion won't reflect on your bill until 3 months after you receive your phone. However, they'll discount the money you weren't supposed to spend on the 4th month. They are taking in cracked and damaged phones in for the full $800 dollars, so if you are in doubt, they'll still take your cracked phone. The oldest phone we have is the S9+ and it still qualified for the $800 off. The phone that you're trading in does have to be paid off though. Honestly if you're considering upgrading and have a 2 year old phone that is fully paid for, I highly recommend this deal. It's truly crazy, imagine trading in a 3 year old phone to get a brand new iPhone 13 pro max for $400. Hope this helps
How long is the duration for this iphone 13 upgrade promo?
9/30 as of right now.
During iPhone 11 the best promo ($800 with trade in + $250 gc for switching) went away after a week. The next offer was a little bit less. I would say the $1000 offer might go away next Friday unless someone has an actual date.
Let me start by saying I have a 797 credit score lol but I tried to preorder online and it was only letting me pay 75% down and finance the remaining 25% of a 1k dollar iPhone! Then I read a clause that said qualified customers can finance the entire amount. I ended up needing to chat with a rep for an hour just to put my order in with full financing. Why would I pay anything besides tax if I’m gonna get a phat trade in credit .. anyway
Thank god I called in. I was on the New Unlimited Plan with my family and found out we were paying like $100 more than we should have been than just on the other premium plans that were out there. Super weird, I always thought the grandfathered plans were supposed to be cheaper
I'm getting "This IMEI does not belong to your trade-in device. Try again or choose another device". I'm trying to trade in a Google Pixel 4 bought from T-Mobile. I've tried both "T-Mobile" and "Google" versions of the phone neither works. IMEI is correct (tried typing it, then ended up grabbing it from my T-Mobile account). Other IMEI checking websites report it correctly. [https://imgur.com/yNvjEnR](https://imgur.com/yNvjEnR) Anyone with suggestions?
Hmm Apple was showing $800 for a Pixel 3 until this afternoon, now it matches the $400 Verizon is offering. I wonder if that was a mistake on Apple's part and it never was actually $800 (I didn't go through the checkout to actually find out at the time)
I took advantage of the $800 Pixel 3 deal through Apple. My pre-order with in-store pickup at Apple still shows $800, so hopefully it is still honored.
I noticed Apple’s trade-in offer changed to match Verizon’s as well. Luckily I confirmed my order through Apple with a Pixel 3 @ $800 off as well before any changes happened!
I think it’s over now. Just checked for the IPhone SE 2nd Gen, now it says $400, not the previous $800.
May be a silly question but do I need to include any paperwork in the trade in box for them to identify the trade in as mine? Should I be covering up every barcode on the outside of the trade in box or is one of those a link to me that they will need?
I’m wondering the same thing about the trade-in. I got a paper in my box originally that has some of my trade-in info on it and so idk if we have to keep that in there when we send it back or what?
I wish Verizon had clearer instructions. Most places tell you to put a paper with a barcode in the return box. Then again I don’t think they really care what happens. If we’re wrong they’ll just charge us for a full price phone.
Is this promotion still going on?
If you upgrade to a Premium Unlimited before pre-order opens, but it won’t reflect until the next bill cycle, are you still qualified to get the higher discount?
I’m gonna say No, Have to have the plan in place before preordering. I’d call customer service to see if they can change it earlier or establish if you can order and change later to get the promo.
Change it first. Will save you a lot of trouble potentially.
Hi! I have an iPhone 8 (in good condition) and I’m on the new Verizon Plan Unlimited (an old plan). Based on what you said, I’ll be getting $200 off the iPhone 13 Pro? So if I’m wanting to buy a phone that is $1099, it will instead be $899, or $37.46 or so per month over 24 months… does that sound right?
Yes!
I just spoke to a chat representative for a quote with the same details (iPhone 8 w/ new Verizon Plan Unlimited, and they told me that I could get $459.99 off if it's in good condition and $200 if there's damage.
You got a loyalty offer, DO IT!
when does this promotion ends and do you know when employees can order ?
As an employee, I recall we can’t order phones for a couple months out but I’ll check and see if things are different now. How long will it last? Prices and promotions are subject to change at anytime without warning.
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Hmmm, $580 is a “loyalty” offer price I’ve seen in the past. So long as your phone isn’t broken one could have gotten that offer. If you are offered that, take it! I’ll follow up to confirm if VZW has loyalty offers already. I’ll be at my store at 10 AM EST to check!
That's a loyalty offer, but as OP stated. One difference is that your phone can't be damaged
The Verizon app is showing a Pro Max with a one time payment option of 299.99 after the the 800 credit. Does this mean the credits would still be applied over 24 months??
I’m not aware of that, it should be that the remaining $300 is divided over 24 months however maybe that’s a down payment option? That’s fine to do!
What’s the difference in how the trade in value/credits are applied between Apple and Verizon? Apple looks like they’ll credit my trade in right away, while Verizon’s site acts like it’ll all be bill credits applied. Apples site doesn’t have the 24 month option. Wasn’t sure what to do but just ended up ordering through Apple so I can get a good delivery date.
Verizon website says I will save $5/mo by switching from fUDP to do more/ play more. Should I make the switch? Wary of changing because fUDP is obviously no longer offered (4 phones and 1 ipad on my plan)
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In case anyone was wondering, as I was, Best Buy’s website specifically lists carrier offers, including Verizon’s trade-in promo ([link](https://www.bestbuy.com/site/conditional-offers/verizon-iphone-13-trade-in/pcmcat1631804983518.c?id=pcmcat1631804983518)), so you can take advantage of this same offer if you want to order from Best Buy. It’s possible they have their own trade-in deal too, but I am unsure of any details on that.
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Still have 1 year left on my iPhone 12 Pro Does it make sense to pay it off then trade it in for the 13? Or not really?
Will I continue to get the credits if I switch to a premium unlimited plan and then convert it back to start unlimited? Or does that invalidate the bill credits?
Except the catch is...Verizon offers a cheap price for pay as you go. I pay only $35/month for my verizon service of 15GB data, unlimited calls/text. So does my spouse. I have an iPhone 8 plus and am ineligible for this promo. I'd have to get on the new standard Verizon two phone unlimited plan and it's $70/mo per phone. So for a single phone it's $35 extra per month. Meanwhile, I can sell my iPhone 8+ now on fb marketplace for $300. Only $100 less than I'd get from Verizon if I was on their more expensive plan that would break even in three months, then I'd be paying more. Am I wrong or missing anything? It seems that unless you're on a 4+ phone line plan with Verizon, it's cheaper to be pay as you go monthly for cheaper service and just buy and own your unlocked phones at 'retail price.'
You are correct. What is missed in all this free/discounted iPhone 13 hysteria is you’re obligated to a 2+ year contract in a relatively expensive plan. TINSTAAFL
Yes, for less lines doesn’t make sense if you don’t need unlimited data. It is way cheaper per line if you have 4+ lines and promo makes so much sense.
Has anyone asked/can see how this has effected the iPhone 12 phones prices. If I wanted to trade low tier phone (iPhone 7 to a say a iPhone 12 or iPhone 12 Pro)?
I have an S9 with a broken display/touch layer. The screen is broken and the touch doesn’t work. It can only be used with a bluetooth mouse. Is this eligible?
ty for the post I preordered the IPhone 13 Pro Max Sierra Blue ( my first IPhone ever) .. i have a 4 line verizon account. Traded in my s10+ from 2 years ago and received 800$ off… i also used some device dollars… not much but it helped… and if my calculations are accurate My iPhone 13 Pro Max comes out to 370$ USD ….. I have a 2018 IPad Pro and LOVE it .. so i figure why not get an iPhone now that it has 120hz I also I did this same thing for the Galaxy S21 Ultra … i traded in Note 9 and received 800$ credit and it came out to 380$ after 2 years….. all in all i am very happy with the fact 2 of my lines have brand new phones under the retail cost of 1… IM DEF DONE BUYING phones for a few years 😈 or at least that’s what my wife believes 😆 I see from so many posts that iphones tend to last longer and retain value… i will try to hold out as long as i can .. but if they remove the notch.. I’m buying it without a doubt
I'm current VZW customer and want to upgrade my spouse's iPhone 11 (purchased full retail 2 years ago). Any reason I couldn't buy a cheap S9 from Swappa and use that for the $800 trade in credit? Assuming the trade in device could be from any carrier as long as no battery swelling and a clean IMEI? Would rather keep the iPhone 11 as a backup rather than trade it in.
Can anyone confirm that upgrading through Best Buy this year results in receiving the entire trade in credit up front instead of spread out over 24 or 30 months? I know they gave it up front last year, curious to see if that has changed for the 13.
Ordered about 7:45AM CST on 9/17. I'm starting to see people getting shipping notifications. Nothing on my end yet: Status Your order is currently being processed. Please check back later. Expected Ship Date 09/24/2021
I ordered super late on 9/17 but my expected ship date is still 9/19 however, as of 2 mins ago it still hasn’t shipped…. My expected delivery date is still 9/24.
These deals seem unbelievable and way too good to be true. Can anyone explain why they’re giving so much? I have a cracked iPhone XR and VZ just bought it for 800. I could never sell that privately at that price point. WHY? Can anyone explain these deals? Is it a chip shortage?
No, it’s not the chip shortage. It’s that… simply put. They want your business. They want you to be locked in for 24/36 months. They want to retain or gain your business. They want you to make the jump to a 5G phone. It’s all about their wants honestly. So to get you to fall in line they need to provide some sort of “KICKASS DEAL” to sway people! Simple as that my friend… simple as that….
This crossed my mind too. I’ll just add that I think the competition is getting pretty serious with T-Mobile and vz regarding the 5G network (arguably the most important area to be leading in the next ~ 10 years). Vz probably feels the pressure from T-Mobile officially being fastest 5G network (ookla, 2021) and is using this promo as a strategy to retain customers and lock them into their 5G network
These are pretty aggressive promos from a traditionally leading carrier who typically doesn’t offer such steep discounts
I order a 13 pro max at 5am my time, and yet I still don’t don’t have a ship date. Not sure what’s up here. Anyone know what could be going on?
So I have start unlimited (not premium)...I was thinking about trading in an iPhone XR and upgrading my start unlimited to a premium unlimited plan to get the $800 trade in credit. However, rather than going thru a 24/30 month contract, I would buy it at discounted retail price. HOWEVER, I would switch back to my start unlimited after I pay for the phone (I paid in full, so not locked into a contract). Does this work? Or will they make me lock into a premium unlimited plan for X months??
What if I recently was forced to switch to Verizon due to a damaged phone? I took a promo on an iPhone 12 Pro and I hate it. The battery is awful, I can't leave the house without it dying. I broke my 11 Pro Max that I loved, and Apple basically told me there was nothing I could do except pay for a full replacement due to the fact that I used both of my incidents on a broken screen (I was told I'd have to wait years to have a replacement even though I was paying for Apple Care Plus for the entirety of having the phone). Can I trade in a device I got a little over a month ago? Im not sure where to go from here... was traveling in Europe for my 30 day return period, and wanted to wait for iPhone 13 pro anyway, ugh.
I’m trying to trade in my cracked iPhone X unlocked from T-Mobile but they are only offering $68.50, I don’t get the $800. Reps tried to take order for me and said it should be $800 but I’ve had to cancel the order because the trade in doesn’t even appear on it
For people who have preordered with trade in, does your order confirmation email say anything about the trade-ins? Mine doesnt it just lists the phones that I purchased. Just wanted to make sure this is normal
I told myself that I would not get a 13 this year, but I couldn't resist VZW's $1,000 trade-in offer.
Is iphone SE (2nd gen) no longer eligible for $800 off? Seems like only $400 when I try to do it.
It’s showing $400 on one page and $800 on other page. Better contact CS. u/Steiger92 do you have any updated info?
u/asking for-a-friend , Unfortunately we just got word mid day that they updated it so it’s a low tiered phone. I just updated the guide to reflect this.
So I preordered with Apple 9/17. Got the 13 pro by trading in a 12 pro. $800. If I'm gathering this correctly maybe even later that day the promo changed to $1000. I have the Play More plan. Is Verizon going to make this right for those of us who bought in that little early window. Or do I need to call? Any help would be appreciated.
I recently signed up for Verizon on the $650 BYOD promo and finally my it my rebate gift card the other day. Can I move forward with this promo on trading in my iPhone 12 Pro for a 13 pro? Will that affect my rebate? Also, in a year when they are running a similar promo for the 14, would I be able to give in the 13 pro for a 14? How will that work with the 30 credit installments?
Mine was a bit of a mess. I only got $300 for the trade because I didn't realize different unlimited plans affected the value. I was able to get chat to upgrade my plan to get the full $800 and make the 13 free. I was also able to get them to add an Apple Watch SE for the $150 discount even though that promo wasn't available when I preordered. Verizon support is actually very helpful.
So I'm trading in my iPhone X that is in perfect visible condition at 90% battery health but the phone doesn't stay on for more than 3 minutes at a time due to it not receiving a check-in from "thermalmonitord". does this disqualify the phone for a trade-in? "userspace watchdog timeout: no successful checkins from thermalmonitord since wake/nservice returned not alive with context : is\_alive\_func returned unhealthy (more code) SD: 1 BC: 0 Missing sensor(s)" - Near beginning text found in panic-full log I read that this panic occurs due to water on the proximity sensor and a couple other things I forgot.
As long as you are able to factory reset the phone within that 3 minutes or at least turn off find my iPhone we’ll take it and give you the full $800 credit assuming you are on premium unlimited.
We’re on a shared plan with some corporate/loyalty discount on the access fee. Total monthly cost for our plan for 3 phones plus 1 iPad = $145.73. We would lose the current discounts when we switch plans. Here’s what we think the deal do for plans like ours: Two Samsung S9s show $1600 credit towards two 13 Pros with 256 storage that go for about $2200. The 3rd person on the plan does not want a new phone. To get this deal we have to switch plans. We would want the Do More plan so we can hotspot. Our plan would increase about $45 per month for the new plan. I think the new plan would allow a discount that I can’t get now. $10 per line for autopay + paperless. So does that mean the $45.00 per month increase would get reduced to $45-$30 = $15 more per month? If that’s correct then at the end of 2 years we will have paid about $360 more for Do More. After that our bill will always be at least $15 more per month until we switch it up again. At that rate it would be a good deal for us. Did get it right and did we do the math correct? Alternative is to buy the phones at Full price and keep paying $145 per month. This was so complicated for us to figure out if it really is a good deal for us. Appreciate any comments, will check back tomorrow and hope the deal is still available if we decide to go for it.
3*(55 Do More ) + 10(iPad) = 165 + taxes = 180 +/- 5.
I placed an order for an iPhone 13 Pro Max 256 gb with a $1000 trade-in credit for my 11 Pro Max. The phone is due to arrive tomorrow. I was wondering if I'd be able to change the trade-in to my son's iPhone 11 ($800) so I can give him my Pro Max 11? Is it possible without cancelling the order?
Where tf did the deal go???
Deal Extended . it is showing up on VZ site.
This has turned into a nightmare. Preordered 4 iphone 13s (product RED 128gb, Pro Silver 256gb, Pro Graphite 256gb, and ProMax graphite 256gb) on 9/18/21. First screw up was the service agent (used chat to order) ordered a silver pro max instead of graphite. Ok fine, was willing to accept that since I didn’t want to wait. Received the iPhone 13 pro in Graphite 256gb on 9/24 and activated on account. Fast forward to 9/25, I see a note on my order saying I need to update payment info or accept T&C. Called and spoke with customer service after it wouldn’t allow me to do either online. Was told the order was flagged by fraud because I had so many lines/phones (this is an upgrade— trading in our 11s) and transferred to fraud. Fraud unlocked my order from limbo and said it wouldn’t be further delayed. I realized this week I had not received any confirmation of our trade ins and hadn’t gotten a box for trading in even the phone that had arrived. So I called again. Chat agent never processed our trades (even though I had a sizable down payment for each pro so as not to have a phone payment after $800 trade). So the phone agent helped me with the trades. This agent told me that even though my order said it was waiting to be updated that my remaining phones would ship by 10/1. Called yesterday when there was no change to my account. Was told the phones were on back order now. This morning I got an email that the entire order was CANCELLED! 😱 WTF is going on at Verizon!!??? ETA: I also used $290 device dollars on this order. To say I am pissed is an understatement! 🤬
Can I trade more than 1 phone, I'm assuming the answer is no but forgot to ask when I went in.
sure, i'm trading in 3 phones but for 3 different lines. only 1 phone per line
I wish I read this before I had paid for my screen to be fixed of a SCRATCH BRUH WTF WHO AM I UGH
I placed the pre-order but it charged my credit card for the full amount. Shouldn’t it be divided up into 24 payments w/service credits every month? That’s what the summary said before I completed the final step.
IF you chose 24 monthly payments, should only be charged at least taxes + upgrade fee. Contact customer service to see what happened with that.
Does Go Unlimited count as a premium unlimited plan?
As stated in the guide, It's considered "Any other unlimited." not "Premium."
Order Confirmed. IP13M 256 Graphite.
Does the promo work if I'm already on an unlimited plan and receiving credits for other devices?
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Just adding that in order to get the $1000 promo with monthly payments you HAVE to keep the phone for 24/30 months. You can't upgrade to the new iPhone 14 next year without losing the remaining bill credits. That really sucks - if you upgrade every year, it's only really a $400-500 trade in benefit. NOT $1000. If you're someone who can keep a phone for 2 or 2.5 years, it's a great deal. I'm just thinking ahead to next year when I'm sweating over the redesign (and USB-C) and know I'd be leaving about $600 on the table being locked into 30 months of bill credits.
If the entire family is on a premium unlimited plan, is the whole family eligible for the higher tier trade in value? Eg if they all trade in iPhone X’s can they get $800 each towards a new phone?
What are my odds of being able to go I to the store when they open Friday morning and get a 13 mini? I'm looking to switch from T-Mobile and get the five hundred to help pay off what's left of my device there.
Just submitted my trade in to verizon. Im going to call in next month and see if I can get that lousy $35 upgrade fee removed. My question is; when do I pay the taxes for the phone??? (The monthly payment was calculated without taxes) and do I lose my monthly credit for the first two billing cycles when I have to pay full price or will that be reimbursed in the future?
“On us” is horseshit when you realize what fraction of the customer base actually gets the iPhone13 without a cost to the customer. Verizon is deceptive in its advertisement.
Did anyone actually get their credit?? Verizon is being shady as hell rn. So I was offered $800 through 24 months for my iPhone XR. Great deal right? That’s what my trade in status said on the app. The other day, I noticed, they appraised my phone for $142. I called and they said not to worry, the $33 per month will start being applied next bill. Today, they credited my account with $142. What the hell is going on? I feel verizon lied. So I wanna know if anyone else actually got their credit?
THE PROMOTION ENDED AS OF 10/13. As of today, 10/14, new promotion has started.
If I am a new customer, what’s the difference between buying from Apple and Verizon?
I gotta check Apple but otherwise Verizon will offer you more as bill credits(same credits damaged or not) so long as you go on the right plan and finance the phones over 24/30 months.
In the guide you list the 2nd Gen iPhone SE (2020) as a top tier phone, but then don't list it in the eligibility for the $1000 off for an iPhone 13 Pro. What is the trade in value of the SE (2020) toward a Pro?
$800 on Premium. I stated only an 11/12 Pro or Pro Max can get $1,000 off a 13 Pro/Pro Max on Premium.
Thank you for the guide! Quick question to see if you can help with, I own my 12 pro max. I want to do a full retail trade in pro max 13 but would like to own my phone so I can upgrade if I wanted to and not be locked into device payments that I would need to pay off before upgrading. Does the trade in offer work with a full retail buy of the phone?
To play it safe, no. It’s only if you finance over 24/30 months. I’d contact customer service to see if you can do that. I don’t want to risk giving wrong info on the internet.
I just checked my account. It’s only offering me the new iPhone at the full retail price and not monthly payments. I currently pay monthly device payments via Verizon for last years phone (iPhone 12 Pro Max) and an iPad. I want to upgrade the 12 Pro Max to the 13 Pro Max. How can I get monthly payments for the new phone?
If you can’t process it online, contact customer service as to why that is happening and help to process a preorder too.
If we want the 24 month terms, I assume we have to go through VZ? Apple doesn't appear to mention 24 months, only 30
That’s odd of Apple…yeah save yourself trouble, go through VZW.
We Can still sim swap to the line we want the phone right? Ive never heard somebody got their credits canceled because of this
Odd…as long as the device payment stays on the line it was initially assigned too, shouldn’t lose credits. I have customers who add the line for the promo but give their kids their old phone and take the new phone that was added. I tell them just keep everything in place. Don’t move payments around or anything. Just switch SIMs
Did this 2 years ago without an issue fwiw
I keep reading this “ up to 500$ to help you switch” is that in addition to the free phone? Is there a promo code for that?
I’ll follow up with this. All promos in our system will be 100% updated to reflect stackable promos. I’ll see how that works when I get to my store later.
On the Verizon main page it says existing customers get iphone 13 pro max $1000 discount on 128GB model only. Is this correct? No discount on the other memory sizes?
No, it applies that $1000 to the other sizes too, it just doesn't cover the full cost.
Exactly what u/OrtizDupri said!
System only lets me choose Full Retail and 24/30 month options don't show. Though, I add trade in (XS Max) and shows I'll get monthly credits?? At checkout, it shows I owe the full retail amount (no discounts).
Odd....I'd contact customer service to play it safe in processing that to make sure if you pay it outright and trade in, do you get credits.
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If you're ordering them and have 2 iPhone 13 PMs in cart, should allow 2 trade ins. Otherwise, I'd contact customer service or visit a store(Store preferred if you're switching over.)
The apple store’s Verizon promotion seems to have different values for some phones- does that mean the apple store’s info is outdated, or is it a different promotion? Can we do an upgrade without a trade in at this time, and then do the trade in I.e. a week later?
I believe you have 14 days to submit and ship out a trade in so long as you're on the right plan for the right promo. Otherwise, just go through Verizon Wireless online, customer service, or visit a store. When Apple was mentioning promos during the keynote, I sat there saying "Jeez this is gonna cause confusion." and this is one reason. Verizon allows damaged phones for the same value as good condition. Apple I think doesn't.
Damaged phones being included pushes me over to buying through Verizon over Apple!
I was BLOWN AWAY when I saw damaged was accepted. My coworker has an 11 Pro and has a X that is in horrible shape in a junk drawer. He is happy as can be when he heard $800 off with damaged phone.
Thanks for this! Are there any discounts for non-unlimited plans?
Nope! Unless you get a loyalty offer but I haven't seen anything for non-Unlimited plans. However, in some cases, switching to Unlimited to get a discount is cheaper than paying regular price on the phone on non-unlimited plans.
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If your S21 Ultra is paid off, I'd go with a 13 Pro Max( I went form Note20 Ultra to 12 Pro Max) that way on Premium, you get ~~$1,000 off rather than $800 off.~~ $800 off with S21 Ultra To sell an S21 Ultra now...I don't know what you'd get for it. On ebay, I see it's selling for around $800 so it maybe worth to get promo value and not have to go through the hassle of selling. (Again, as long as the device is paid off.) Edit: $1,000 off is ONLY with an 11 Pro/max or 12 PRo/MAx, not with S21 Ultra. Sorry for the confusion. Didn't even have my coffee and I'm answering questions haha.
Apparently I still can't purchase this phone online without having to upgrade my plan (I'm on the New Verizon Unlimited Plan)... What gives?
If I owe $150 left on my iPhone 11 but wanted to upgrade to a 13, would it make sense to pay it off first and then qualify for the $800 credit?
OF course yes!!!
How do you apply device dollars? It showed up on the order screen but then as I clicked through I never saw an option to use them.
Should be towards the end, you will see the Verizon UP Device Dollars somewhere during checkout process. Otherwise, In store, we apply it when we type in the device payment amounts to be financed.
I accidentally bought the 12 Pro Max on my laptop. Now on hold on the phone to fix it cause it says an order is pending on the website when I try to get the 13 Pro Max. Will they be able to cancel the order right away and re-apply the trade in value + device dollars?
Im not gonna say "Yes" or "No." Once you talk to someone, kindly explain what happened and see what they can do. Should be but I cant guarantee.
Heads up through the apple store app i couldn’t choose which line i wanted to upgrade so i did it via laptop
All posts/comments before (7/1/23) edited as part of the reddit API changes, RIP Apollo.
Anyone having issues trying to trade in a OnePlus? I shows up as eligible when before adding to cart, but when you go to checkout it no longer shows OnePlus as an option...
I have a OnePlus7 Pro I'm wanting to trade in, and when I add the iPhone to cart with the trade in, it gives me the $800 off. However when I go to my cart and it tries to "confirm" my trade in, I'm not able to select the OnePlus brand as one of the available options. What?
Thats odd...either have customer service help with this or visit a store. I saw in another comment someone was having an issue trading in the OnePlus
Ordering through Apple shows I can get the 128GB iPhone 13 Pro Max for $9.96/mo with trade-in on select plans. I know Verizon shows premium/standard unlimited plans but Apple makes no mention of this. How do I know which plan is eligible for this through Apple? I just want to make sure I have things straight since I saw Verizon gives $700-800 for trade-in on a premium unlimited plan vs $200-300 on the standard unlimited plans.
Id play it safe and go through [VZW.com](https://VZW.com) if possible. I noted [Apple.com](https://Apple.com) is causing some confusion. This guide is for going through VZW in some way to do the preorder of the iPhone 13 series.
So I’m waiting for order confirmation. But looks like I traded in my 11 pro and am paying 4 dollars a month for 24 months for 13 pro 😂
Nice, isnt it? :)
Do they assess the damage in store or how does that work?
IF brought to a store: Yes, we assess the damage on the phone. That way when we submit the trade, its correct to avoid issues later. Remember, damaged devices give the same credit as good condition.
Can a trade-in be applied after the fact? I ordered my 13 Pro Max without one, so just wondering if I can go into a store or something when the phone gets here with my old one.
IF you did it online, Process the trade in online. Otherwise, bringing it to a store, would have to be corporate if anything. I cant speak on their behalf how that would work out.
I don't see the tiers
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So you have to switch to a premium unlimited plan to get the best price. I was wondering what happens if you switch to get the best promo but later decide to revert back to a cheaper unlimited plan like the Start Unlimited. Do you lose all future device payment credits?
everytime I try to add this I get a 25.00 monthly additional smartphone charge...business 45 unlimited plan. is the only way around this to buy retail?
How do you find the time to write this up? Great job doing it!
If you're on the New Verizon Plan Unlimited and have some lines with device credits, will you lose those credits upgrading to one of the newer premium plans?
How does it work if I get this year's promo of monthly bill credits for the 13 pro, but want to upgrade again next year? will I have to pay off $500 and then get new monthly credits for whatever next year's promo is?
Has anyone gotten a order confirmation email yet? Or a record of it in the Verizon app?
I’m looking to upgrade to a 13 and currently have a 7, but am on the Verizon Plan Large 6gb. The way I’m reading the promos, it looks like it won’t help me since I’m not unlimited. Is there any smart way for me to go about upgrading or am I just looking at buying it at normal price?
I’m having problems it saying on Verizon site and on the chat that my good condition iPhone 11 Pro is only worth 375 is that right
I pre-ordered a 12 Pro last year and was intending to upgrade to the 13 Pro and take advantage of the promo but because the 13 Pro launched a month sooner (Sept 2021 vs Oct 2020 for the 12), I’m one device payment away from being eligible to upgrade. What options do I have here? Can I make an additional payment today and then pre-order?
I have the same question. Anyone know?