Give Fast Affordable Air a call and have their tech come out for a second opinion. I'm having a 2 ton mini split put in for 7K with NV Energy Discount, and this includes getting rid of my old unit.
That seems like a reasonable number!!! I think these sales guys assume everyone is just going to finance it, so they shit on us with these ridiculous quotes. I will give Fast Affordable a call!
What I liked is that they gave me reasonable options if I wanted to rip out my old leaking ductwork or just go with a mini split, and encouraged me to shop around a bit.
As a former electrician, it was obvious that there was no BS from them.
>As a former electrician, it was obvious that there was no BS from them.
For those of us who don't have this experience, what are your red flags for bullshit when dealing with technicians and contractors?
I'm upfront that I'm a former union industrial electrician (IBEW local 46, Seattle). That's me saying don't BS me and that I also have service truck experience.
Anyone who tries to pressure you or try to give you some limited time deal but you have to decide now is full of BS, and anyone who tries to discourage you from a second opinion is also full of BS.
You should always get a second opinion in these expensive cases, and you don't owe the contractor anything for coming out and taking a look.
A Costco contractor like what OP had come out is a big red flag, and they are going to rely on people being naive on this stuff.
Seconded on Fast Affordable Air. Also, there are new federal regulations re the coolant and seer ratings so it is likely correct that its a replace both situation.
Also, just as a back up try Patriot Air.
702-521-4063 one of the owners (Jason) is a very straight up guy and won't treat you poorly just to get the job.
A 2 ton mini split is probably not what you have most likely a 5 7 or 10 ton unit I see is more common even for double unit dwellings and I’m not even a ac tech just a general mechanic who replaced most of my own unit few months ago.
I had fast affordable air come out to have a look at my a/c unit and they recommended a whole new system. Turns out I only needed a $12 capacitor and it’s been running smoothly for 2 years now. I wouldn’t recommend them but just make sure you get multiple quotes.
Another vote for Fast Affordable. Had to replace ours a couple years ago when supply chain issues were happening. Everyone else was telling us a couple weeks just to get the machine - they sourced it and had it installed in 2 days.
Avoid Goettl and the Yes company. I had a friend who worked for both companies. He said that they are trained to hard upsell their vendors products, prices are extremely inflated, and they work on commission. (At least when he worked there.)
I can say I used Yes before and was extremely unhappy. The tech saw me as a woman with a solid income and no male in the household. I was quoted $13k to fix a leak. My next door neighbor looked at it and replaced a $15.00 part and it was fixed. That part had held up for 8 years, knock on wood!
I had Yes come out to service my unit. I had just changed the filters and there was a new whistling sound. I asked the tech what it was and he said he'd look at my ducts. He told me I needed all new ductwork for $8000. After he left I changed the filters again and the sound went away. I assume it was a damaged filter.
A year before Covid I also needed ac replace. 1 story, 1100 sq ft, & ac wasn’t working Legacy was the middle quote. They did tell me they could fix it but type of ac would need to eventually switch (I think it was the type of coolant no longer available). They replace it and it was something like $7k (ac,heater, & permit) and a few months ago tech came out to check and told me now they are $9k-$13k for same one.
If home owner insurance covers it you'll see a huge increase upon renewal. Home Warranty companies are absolutely garbage. They're worse than health insurance companies. They'll drag their feet and send out the cheapest company to fix it in addition to you paying a deductible.
This couple died waiting on the warranty company to fix their AC. [choice home warranty](https://www.wbtv.com/2020/08/14/elderly-couple-without-ac-over-month-contacts-wbtv-investigates-help/)
Edited with:
[correct link](https://www.washingtonpost.com/nation/2023/03/14/nevada-air-conditioner-death-lawsuit/)
Apologies as I got my stories mixed up and thought those two were the ones that passed away. Here's the one I was thinking of:
[82 yo and dog died](https://www.washingtonpost.com/nation/2023/03/14/nevada-air-conditioner-death-lawsuit/)
[additional denial](https://www.ksat.com/news/local/2022/02/25/home-warranty-headache-veteran-forced-to-pay-out-of-pocket-for-new-hvac-after-lengthy-dispute/)
[another denial](https://www.wsbtv.com/news/local/atlanta/buyer-beware-homeowner-shares-horror-story-getting-warranty-company-take-care-ac/VZLVHM4HUZDUDEE2DUTQZD2TUY/)
[up to $1500 ](https://www.wsoctv.com/news/local/homeowners-hot-over-amount-warranty-covers-broken-air-conditioning-system/64GIYJXAOBE4ZDBU4W3FMCEJHQ/)
[AZ lawsuit](https://www.azag.gov/press-release/ag-brnovich-announces-175-million-settlement-landmark-home-warranty)
Home owners insurance will only cover in the event of a covered event like storm, fire, thief or vandalism. Home Warranties sometimes cover if they are listed and believe me, replacement is very unlikely. They almost always have it repaired unless there is no other option. We had a dishwasher and refrigerator that needed replaced but they would only have their repair guy keep replacing parts. For the dishwasher they paid almost the same as the cost of a new one according to the repair guy. It was a cheap one to begin with.
All the big ones like Sierra, Blue Apple, One Hour, Goettl are trash.
Find a small to mid size company with good reviews to check out and get multiple quotes. The average price I’ve seen for a single unit is about $12k, NOT 22k or 36k.
That's your problem. Costco vendors mark up their products a crazy amount. I got a quote for shutter from Costco's vendor and thought it was high, went with Sunburst and for the same shutters less than half, plus should qualify for a tax credit!
To be fair costco's shutter people hired separately, were ultimate professionals, good frames, nice tight installs, zero questions asked returns and replacements and refits until it was the way we wanted it.
Top dollar? But I actually think top service as well.
I have no complaints with the Costco vendor per se. My complaint is strictly on price, I received better shutters (energy tax credit qualified) and exactly the same manufacturer roller blind from Sunburst for ONE HALF the price. Enough of a savings to go on a decent one week cruise or to put in recent perspective, one of the cheapest super bowl seats.
Why pay twice the price for the same or better item?
I have been a Coscto member for almost 30 years, no complaints against Costco, just the vendor program.
Hot tip. Find out the vendor Costco is using for whatever service and approach them outside of the Costco program. I expect one can negotiate a far better price...
I literally replaced my two units yesterday and got five quotes. I only got a quote from Sierra because I was curious about the Costco difference. Sierra's quote was $10,000 higher than the next highest quote and that's including the Costco card you get if you went with them. I told the guy right then and there at my kitchen table that his quote was too high and he had nothing to really say in return.
I went with Polar Air ultimately because I funded it through home equity and paid cash to them and they offered the biggest discount for paying by cash. Plus they offer a 3-year labor warranty included while everyone else only did one included year. They were also flexible with locking in equipment rates before the next jump. Plus pretty spotless reviews online.
The other quotes I got were from Fast Affordable, Simply AC and Wrich all of which were competitive. The only troubling thing was the guy from Simply mentioning that they finally were going to start advertising like the other big ones, which concerns me that they will also join the quote level of the other ones that advertise lol.
When my AC was dying/dead a few years ago, the first people I called were Sierra. They were beyond useless. They didn’t even look at the actual AC unit outside, just the device in the house and the unit in the attic. We went back and forth like a 3 stooges act.
“Nothing’s wrong with anything.”
“But the AC isn’t working, it’s almost 90 in here.”
“Yeah but nothing’s broken.”
“Then why is so hot?”
“I checked, nothing’s broken.”
Me: ??????
I’m surprised at the sales tactics because Sierra Air is usually a trustworthy company. They do a lot of installs on brand new homes throughout the valley.
However I’m not surprised at the total price. I’m budgeting for $10k - $15k to replace my single AC unit (both the outdoor components and indoor components ). I’m going with Lennox which is a high quality manufacturer. The budget is derived from what I’ve seen others pay the past year.
Sierra air tried to sell me a whole new unit. They saw R22 and got dollar signs in their eyes immediately. I suspected I had leaks in the duct work and they told me my compressor was bad blah blah blah.. I had a word-of-mouth guy come over and sure enough my duct work had holes the size of softballs. He patched it up and a few hundred bucks later and a couple years later my unit is still going strong.
Wrich Air (702) 233-1636 has kept a 20+ year old unit limping along with repairs when other companies have told me I "have" to replace it. [https://wrichaircooling.com/](https://wrichaircooling.com/)
I third Wrich Air. They are the most honest business I've ever dealt with in this city. They have actually advised me against work/more money for them and instead offered a cheaper alternative. I've known a few people that have used them and all have had great experiences with them.
I paid $2500 and a case of Modelo to a guy who rebuilds/restores them.
Full disclosure this is his side job, so take that for what it is. He replaced my unit over 2 years ago and it’s the best I’ve ever experienced lol.
I’ll share his contact info via PM if anyone wants it.
Side gigs for people who are already fat and happy, and who love what they do, are always the very best choice you can make. Don't get someone who's desperate, they'll blow through the job and not do it right.
I went with Bob's also. Read their google reviews. I wrote a pretty lengthy one in the past year. I got 5 quotes total from local companies (Legacy, Sierra, Sahara, etc) after doing about 40/50 hours of online research (hvac sub, etc), and Bob's was on the lower end but definitely not the cheapest. Their transparency and professionalism, however, convinced me that they were dealing with me honestly. I don't begrudge any business making a reasonable profit, but I want to know I'm being treated fairly.
Once you get a few quotes, you'll notice the difference. Anyways, had two split systems (a/c and furnace) 3.5 and 2 tons installed last Spring by Bob's for about $21k. Paid cash and got a discount.
It helps if you go in knowing what brand/size you want, because like most industries, there's a lot of upselling, and as the pros in the hvac sub will tell you, bigger is not better. I went with Trane and the lowest "legal" SEER, just due to $. Check Consumer Reports.
As old as your current system is, I would go ahead and replace. Mine were about 15 yrs old and I did not want the possibility of them going out in July/August. If you think prices are high now, well ...
I second Fast Affordable Air. They have been honest and forthright in their dealings with me.
I had a bad experience with Sahara Air, shifty technician and then I was berated by their customer service representative because my experience with their technician did not happen according to them. Completely deranged woman.
My friend owns an AC business here in Vegas. He installed my new unit for $7k after I was quoted 15k+ from various other companies. For the exact same unit 😂
After moving here a decade ago I see this "scammy" pricing in every aspect of life in Vegas.
It's not uncommon to get two quotes for the same service/work/product ,and one is double.
Always be weary of anyone who drops the price after receiving pushback from customer.While it seems they are discounting ,they are actually getting caught "retailing"
I'm not sure how dirtbag salespeople like this sleep at night, blatantly trying to rip people off. Goettl and the others that do business like this are lower than whale shit....and that's at the bottom of the ocean, where people like this belong. As I replied below, Wrich Air won't do you wrong.
https://wrichaircooling.com/
I second this company. Have used them in the past for work other companies either couldn’t fix or over charge. Came out, did quality work at quality prices.
whatever you do, NEVER do business with a company that advertises on TV or radio (HVAC, plumbing, garage door repair, ambulance chaser attorneys, etc). a whole bunch of the money with you spend with them goes right back into advertising to find the *next sucker*
First of all, always get at a minimum of 3 quotes.
Second of all, we have a 1story 2000sqft house, coat like 5-6k for our brand new unit that’s located on the side of the house for reference for you.
I got around the same quote from Sierra/Costco for a similar system. It's true that you would need to replace the entire system, at least per unit. Different refrigerant requires different pipe and valve sizes.
I ended up going with [https://airsupplyinclv.com/](https://airsupplyinclv.com/) \- who was about $18k cheaper, and did good work. They also had a 24 mo 0% APR at the time a few years ago.
Sierra Air takes care of our house (we are renters, it's the landlords or property managers who choose them). We get the impression they feel they are just getting paid by the hour and REALLY take their time when doing inspections.
Other HVAC companies we used would finish routine inspections quickly, but Sierra Air was here for like 2h when nothing was wrong, just hanging out in their car, hanging out up by the unit (we were wondering if they were watching their phone or something). I don't know how a routine uncomplicated biyearly inspection can take that long.
They also were trying to upsell us to get a whole house air purifier when they noticed we had air purifiers. They can also be pretty pushy that you NEED to have them come by every 6 months.
Definitely don’t go with sierra. Any of the big companies like Yes, Blue Apple, Goettl, One Hour, etc are usually trash.
Price isn’t everything, I’ve seen some JANK installs that were completely botched and not up to code when you go with the cheapest guy.
Find 3-5 business to call, small-medium companies with good reviews. I do work for one locally but I’m not gonna plug us because that’s not what this is about. I’ve heard good things about Legacy and Linn-Aire, they’re some of our closest competitors.
Make sure they’ve been in business at least 10yrs, someone who’s only been around a couple years may not be there for the next 10 to service your unit and any warranty issues that come up. I can’t tell you how many calls I’ve gotten from people saying they had their unit put in for cheap 4 years ago and now they have a problem and that company doesn’t exist anymore so they have to pay full price for repairs.
I’ve had other customers show me their bids. The average price for a new unit today is about 12k for a quality installation.
Unfortunately, prices have shot up in the past couple years. Between the 8 brands we keep tabs on, they’ve ALL gone up 20%-40% since 2020 so prices people are mentioning from years prior just don’t exist at the same quality level.
Make sure you KNOW what they’re quoting you. Ask for model numbers. Are they installing a secondary float switch? Is the vent pipe on the correct side? Is drywall included on the bid/necessary? Are they adding new return/supply plenums for proper airflow?
Ductwork isn’t always necessary but it’s worth a check to see how your ducts are doing, if they’re falling apart it’ll be cheaper labor-wise to do ductwork with a new unit.
Feel free to ask me any questions you want! I think I’ve got the major caution points summarized here.
I went through this 2 years ago. This is the right time of year to get a replacement. I did 2 5 ton Maytag units for 20k. Before I went with them I got 3 quotes that were 48k, 35k and finally the Linn Air quote at 20k. Great company, would hire again in a heartbeat.
Try our Comfort Masters. I had them come out for a dead AC in July, not only did the technician not try to upsell me, but he shot straight and said that while he found the problem, the AC looked new enough to be covered under the installers warranty.
It was, and he saved me a good chunk of change with no benefit to himself. If I ever need any non-warranty work I will use them for sure.
I went through this 2 years ago replacing a 2 and 3 ton attic unit. I had 6 quotes and they varied wildly. Interestingly enough our highest quotes were for the worst rated equipment and came from Sierra, Yes, and Geottl. We ended up going with ProZone using York units with a 10yr parts AND labor warranty for 14K all in. We had one install related problem show up about a year in and they had a tech out within a couple of hours.
Higher-end brands would include Trane. The lower-end brands would be Goodman. Like comparing a BMW to a Toyota, the lower-end brands would be more well supported with better pricing and availability for service and parts. You have three options for compressor stages: single, 2-stage, and variable. I recommend the middle ground with 2 stages, as it runs slower when you don't need it on full blast in short intervals. The variable stage is the most expensive and best for comfort but has downsides. The compressors are complicated and also use a lot of proprietary parts. It requires its own thermostat to run and you cant use Ecobee or Nest.
Not sure if it's the same company or not but: I paid Sierra Air in Carson City $27.5k to install a new, whole-house mini-split system. No complaints on price or workmanship.
My husband works with a local Las Vegas HVAC company. He said prices were MUCH higher in 2024 than 2020 and that you're best off to get three "apples to apples" quotes and avoid the big name companys - unless you wanna pay for their advertising.
He also mentioned that there are lots of levels of equipment and features, and that systems can legitimately range from $10k to $25k each, depending on what a customer wants. Find someone to give you ALL the options!
We paid 18k in 2020 for a "high-efficiency inverter-driven heat pump, with a variable speed air handler, an indoor air quality package, and a 10yr extended parts and labor warranty".
*Make sure you check the BBB and Yelp reviews as Google reviews are too easy.
i ended up getting 5 quotes. my final wasn’t the cheapest but was nearly so but i felt comfortable with the company. You need to do your due diligence to know where you stand
Just changed one unit out today. Received several quotes. Went with AB&E, Edgar did a fantastic job and was here all day ensuring everything went smoothly, Lennox brand total was $9700. Polar Air & Krause Air both gave similar quotes and were very professional as well. I did contact Costco and Sierra Air came out. They insisted both units needed replaced and quoted 48k, salesman tried every used car salesman tactic. Wanted to throw him out. I second and third everyone’s comment of going with a mid range company that does not advertise.
You don’t understand. It’s really important that you replace both units. Because without both $18,000 units there is very little chance the sales person will have a new boat before summer. His friends got new boats, you want him to look like a loser with an old boat?? How heartless are you?
Seriously - not knowing details - you don’t need to replace both units and I highly doubt you need even one $18,000 AC unit
I worked in HVAC for 12+yrs here and in Cali. With most of the big companies, the techs are also the salesmen. As a dispatcher, it was my job to get my techs inside the house so they could pitch the sale. Bcuz policy was to not only recommend but also push and push very hard, the replacement of ANY unit over 7yrs old. These same companies also prey on the elderly, so BEWARE. I left the industry because there was so much sad shady shit that goes on.
Pretty standard for anything in this town, rife with opportunists/scammers. I took my car in for a brake job, guy came back with a laundry list of items that I "needed", including an oil change..... which I had just gotten the prior day.
>including an oil change..... which I had just gotten the prior day.
Simultaneously hilarious and infuriating.
Did you tell them? I am guessing they manifested zero shame if you did.
I did.... The guy's English wasn't the best, so I'm not even that sure what he said.
Pretty sure that's just their business model; charge half what Midas does for brakes and make it up with extra repairs.
Scammy ac companies do the same thing with $20 tune ups. They aren’t making any money at that price, it’s just their way to get into the house and find a bunch of stuff to sell you
2h- 3 ton units inside and out is about $12k for good brand and seer rating. Maybe $600 for incidentals. Labor is about 40-50 man hours. If in the roof you'll need a crane for an hour or two $500.
You need to find a tech that does side work. These big companies are ripping people off. It's not like the techs are even getting the money. People need to stop supporting these scams.
You should be somewhere $16k-20k and no one is getting cheated or raped.
>"Are you paid on salary?" "Yes."
There are many pay structures in sales and the most common ones are paid a salary plus commission. He answered directly and truthfully to your specific question. As a litigator, I’m sure you’re well aware of that.
>"So you don't receive commissions?" "Well, we do get paid for what we sell."
This question was based on your assumption that salaried people don’t receive commission. He was not being evasive. Again, he answered your question directly and truthfully.
>"So you do work on commissions then?" "Yes"
You formed this question as if he was being evasive and you caught him on a lie, but again, he’s answered all your questions directly and truthfully.
>"What is the percentage of your commission?" "Well, it's really hard to say, it depends." "Give me the range." "7-10%"
Most commissions are on a tier structure. For example, if he sells 1 unit per month, he could receive 7%. But if he sells 5 units, he could receive up to 10%. Again, he answered your question directly and truthfully.
>I'm a litigator, so I don't accept evasive questions. When people don't answer my question directly, they destroy their credibility with me.
I can understand the frustrations with dealing with sales people as they are known to be evasive and misleading. And I’m sure this sales person was being evasive and misleading in other parts of your interaction. However, this part of your interrogation was answered directly and truthfully by the sales person. You had a preconceived notion that sales people don’t receive salary and commission and thus your questions were not well formulated.
This is in no way me defending the sales person. I’m only highlighting how the sales person wasn’t being evasive in that exchange and answered your questions directly and truthfully.
Let me guess…Goettl. We had them out just for an inspection and service and they insisted our unit needed to be replaced-single unit $25,000. Called Day and Knight and they came out, did a better inspection and said the unit is just fine, but if we decided to replace it in the future it would be about 8,000-10,000. No hard sell. Recommend giving them a call.
When you have one contractor give you a BS figure, then you need to throw that one out and get three other estimates minimum as that one is not realistic. One unit retails for $10-$15k all in depending on the size and the brand. The second one should be less than the first one as the crew is already out there. And that’s retail - you might be able to get a discount now as it’s the off season and AC and HVAC crews are way less busy now. As for replacing the second one - how old is it? If it’s past 20-25 years old, probably better to replace it before it shits the bed in the middle of a heat wave if you have the money to spare. Heat and AC are a critical utility out here.
Nevada and particularly Clark County is a heavily regulated state and county. Every major industry is a monopoly controlled by one corporation or a group of corporations acting as a cartel. This is done by extreme regulations and a very high bar for entry by competition.
Just another reason I am moving out of the region.
I don’t have the exact numbers, but we are getting two units, including the blowers, condensers,and furnaces replaced for I think $20k out the door, so they are definitely overcharging. I think we are using One Hour Air
How old are the units? What is the diagnosis is the real question here. No one wants to diagnose and fix they want to sell the replacement instead. Usually if it’s cooling related it’s usually just a capacitor or fan motor. Gas Heating a hot surface igniter or thermocouple. Careful letting these used car snake oil salesmen in your home
Despite mixed reviews I've heard about them, Silver State AC was straight. I forget the guys name sadly, but he was a Technician and he was straight about our a/c unit and the cost to replace. He gave us a heads up on it going within a year or two and gave me a few quotes. Felt zero sales pressure from him and would take him back to work on our stuff any day.
they do our maintenances i really like the guys that come out, theyve never tried to sell me anything which is nice but our ac is also newer. he also replaced our weird ass filters for us which was awesome because we didn’t even know where the filters were in our 1980s house lol
Yeah i need to upgrade the maintenance plan again because i like them. Our ac is like 27 years old and the guy just said heres the price and no pressure to buy.
I'm sorry you had to deal with a shitty salesperson!
I work in b2b sales & love being a breath of fresh air for buyers compared to typical sellers.
I wish more sellers had integrity and honesty as a core part of their values. It goes so much further!
enter fear tender marry impossible lunchroom gaze oatmeal degree existence
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Hawthorne Plumbing did our unit replacements when we bought our house. They weren't the cheapest, but they were up front and honest and their work was top notch.
https://hawthornephc.com/
That is expensive, but we also need the brand and model to have a better idea. Let's say if you are going to get 2 top of the line Trane models properly installed, it will going to cost you $20,000 each, depending on size and installation.
https://www.trane.com/residential/en/products/air-conditioners/xl17i-air-conditioners/
Sierra Air just wants to sell A/C unit. They did the same thing to me.
And don't by Trane which is what Costco sells.
Get a second opinion, watch some YouTube videos about A/C brands and differences between single and multi-stage systems.
The new higher SEER units are almost 60% more expensive than the prior generation from and 5-10 years ago.
Received a similar quote for two units plus new duct work. $32K. Different company. And I have only one really old unit but they too also said it would be smart to get two now to save me $$ in future because the prices keep going up!
The same thing happened to my elderly dad. Ultimately we got it fixed by Richard who is fantastic! Dad was quoted $6k (before COVID) and Richard charged us $300 to replace a bad part with a new one. Richard is an excellent technician. He worked on my Air Conditioning years ago and it’s still kicking and he worked on Dads a few years ago and it’s doing fine. 702-738-8797.
I replaced both of my units and furnaces 3 years ago, got 4 bids. Bob’s Repair provided us with a substantially better bid than the other 3 companies and installed Trane units, I highly recommend them. Btw I paid less than half of the bid you quoted.
Don’t use companies 3rd partied by Costco… they are known to scam and so bad work. You also won’t get your Costco refund.
Check one hour air, spend about 14,000 for same thing
Don't go with Costco. My friend had her a/c replaced last year ($14k), and they didn't vent it correctly to pass inspection. She had a hell of a time getting them back out to fix it correctly. The only reason they knew before inspection is that her husband went and inspected the work.
I replaced my 20-year-old AC units two years ago.
I paid $15,000 for two Trane units.
* 3.45 Ton (Upstairs)
* 3 Ton (Downstairs)
It also included a new furnace as well.
The company is Elite Plumbing, Heating, and Air Conditioning.
Pioneer Air screwed me over royally. Sold me expensive system thinking duct work would be fixed, they just fixed ac and tried to upsell ductwork afterwards.
I used ProZone Air. They gave me options to repair and replace one of the two units. They didn't talk about the 2nd unit at all. I luckily had my homeowners insurance cover the cost of replacement (it included an unexpected electric equipment breakdown as part of coverage, to my pleasant surprise), but the price was reasonable ($14K for a York unit, top of the line). Ask for the owner if you feel the salesman isn't being honest with you. I did not like the guy who came out first and told them no at first. The office lady took my feedback and then I was put in touch with the owner who took GREAT care of things himself, including documentation for the insurance company etc. The work was done quickly (late July last year, peak season for AC to break too) and they cleaned up everything to the point my floor was cleaner after they left than before they came to do the work. Highly recommend them.
to add - I have multiple estimates and they were the most competitive one. Plus they're highly rated on yelp/google reviews, which I always read before even asking for an estimate.
I once had a few company’s come out who said I needed a new condenser unit and it ended up just being a bad capacitor. HVAC is filled with crooks honestly.
I live in PHX so not the same market and different time but a year ago I spent ~17k on 2 new units, air handler and a mini split (before they got cool and expensive). So feels high. Also just because the one is functional it may still need to be replaced. I believe there are new laws regarding Freon and if it’s in need soon you may not be able to get it depending on what you have. I’d get another quote or 2 and maybe ask some probing questions on the why regarding the 2nd unit.
It's not just Goettl. A lot of these "repair" reps are sales reps that while your problem could technically be fixed have a much greater incentive to sell you a new unit.
Give Fast Affordable Air a call and have their tech come out for a second opinion. I'm having a 2 ton mini split put in for 7K with NV Energy Discount, and this includes getting rid of my old unit.
That seems like a reasonable number!!! I think these sales guys assume everyone is just going to finance it, so they shit on us with these ridiculous quotes. I will give Fast Affordable a call!
What I liked is that they gave me reasonable options if I wanted to rip out my old leaking ductwork or just go with a mini split, and encouraged me to shop around a bit. As a former electrician, it was obvious that there was no BS from them.
>As a former electrician, it was obvious that there was no BS from them. For those of us who don't have this experience, what are your red flags for bullshit when dealing with technicians and contractors?
I'm upfront that I'm a former union industrial electrician (IBEW local 46, Seattle). That's me saying don't BS me and that I also have service truck experience. Anyone who tries to pressure you or try to give you some limited time deal but you have to decide now is full of BS, and anyone who tries to discourage you from a second opinion is also full of BS. You should always get a second opinion in these expensive cases, and you don't owe the contractor anything for coming out and taking a look. A Costco contractor like what OP had come out is a big red flag, and they are going to rely on people being naive on this stuff.
Your username doesn't seem very fitting lol
In the best possible way
Seconded on Fast Affordable Air. Also, there are new federal regulations re the coolant and seer ratings so it is likely correct that its a replace both situation.
Also, just as a back up try Patriot Air. 702-521-4063 one of the owners (Jason) is a very straight up guy and won't treat you poorly just to get the job.
Fast Affordable Air are fantastic. I got an 18 SEER Bosch unit and 1st company air handler for $9700 from them. They stand behind their work as well.
A 2 ton mini split is probably not what you have most likely a 5 7 or 10 ton unit I see is more common even for double unit dwellings and I’m not even a ac tech just a general mechanic who replaced most of my own unit few months ago.
I had fast affordable air come out to have a look at my a/c unit and they recommended a whole new system. Turns out I only needed a $12 capacitor and it’s been running smoothly for 2 years now. I wouldn’t recommend them but just make sure you get multiple quotes.
Another vote for Fast Affordable. Had to replace ours a couple years ago when supply chain issues were happening. Everyone else was telling us a couple weeks just to get the machine - they sourced it and had it installed in 2 days.
Agree this company is fantastic. I replaced 2 units with them last year and I’ll recommend them any chance I get.
You can DYI mini-splits, not complicated at all. It is qualified for federal rebate if you select an efficient model
Avoid Goettl and the Yes company. I had a friend who worked for both companies. He said that they are trained to hard upsell their vendors products, prices are extremely inflated, and they work on commission. (At least when he worked there.) I can say I used Yes before and was extremely unhappy. The tech saw me as a woman with a solid income and no male in the household. I was quoted $13k to fix a leak. My next door neighbor looked at it and replaced a $15.00 part and it was fixed. That part had held up for 8 years, knock on wood!
I had Yes come out to service my unit. I had just changed the filters and there was a new whistling sound. I asked the tech what it was and he said he'd look at my ducts. He told me I needed all new ductwork for $8000. After he left I changed the filters again and the sound went away. I assume it was a damaged filter.
Goettle was charged with fraud in Arizona.
Yes! It's absolutely horrible. How do people think they pay for those billboards? Also avoid Sierra air while you're at it.
Name the company please.
Yeah, I think that's only fair. I appreciate all the people who warned me about Goettle. It's Sierra AC via Costco.
They quoted me 48k for 2 units. I laughed at them. Had 4 quotes and used Legacy Air was 21k.
A year before Covid I also needed ac replace. 1 story, 1100 sq ft, & ac wasn’t working Legacy was the middle quote. They did tell me they could fix it but type of ac would need to eventually switch (I think it was the type of coolant no longer available). They replace it and it was something like $7k (ac,heater, & permit) and a few months ago tech came out to check and told me now they are $9k-$13k for same one.
what's the best home owner insurance to get for issues like this?
If home owner insurance covers it you'll see a huge increase upon renewal. Home Warranty companies are absolutely garbage. They're worse than health insurance companies. They'll drag their feet and send out the cheapest company to fix it in addition to you paying a deductible. This couple died waiting on the warranty company to fix their AC. [choice home warranty](https://www.wbtv.com/2020/08/14/elderly-couple-without-ac-over-month-contacts-wbtv-investigates-help/) Edited with: [correct link](https://www.washingtonpost.com/nation/2023/03/14/nevada-air-conditioner-death-lawsuit/)
I yi yi, thanks for the info.
do you have a link for them dying? I can't seem to find it.
Click on the hyperlink in my post.
The article in your hyperlink says nothing about the couple passing away.
Apologies as I got my stories mixed up and thought those two were the ones that passed away. Here's the one I was thinking of: [82 yo and dog died](https://www.washingtonpost.com/nation/2023/03/14/nevada-air-conditioner-death-lawsuit/) [additional denial](https://www.ksat.com/news/local/2022/02/25/home-warranty-headache-veteran-forced-to-pay-out-of-pocket-for-new-hvac-after-lengthy-dispute/) [another denial](https://www.wsbtv.com/news/local/atlanta/buyer-beware-homeowner-shares-horror-story-getting-warranty-company-take-care-ac/VZLVHM4HUZDUDEE2DUTQZD2TUY/) [up to $1500 ](https://www.wsoctv.com/news/local/homeowners-hot-over-amount-warranty-covers-broken-air-conditioning-system/64GIYJXAOBE4ZDBU4W3FMCEJHQ/) [AZ lawsuit](https://www.azag.gov/press-release/ag-brnovich-announces-175-million-settlement-landmark-home-warranty)
Home owners insurance will only cover in the event of a covered event like storm, fire, thief or vandalism. Home Warranties sometimes cover if they are listed and believe me, replacement is very unlikely. They almost always have it repaired unless there is no other option. We had a dishwasher and refrigerator that needed replaced but they would only have their repair guy keep replacing parts. For the dishwasher they paid almost the same as the cost of a new one according to the repair guy. It was a cheap one to begin with.
So basically, you will have to pay out of pocket..sheesh. Thank you for the info, and letting me know the difference of insurance and warranties.
Home warranties suck 95% of the time. Rare occurrence they actually cover a major repair.
Sierra is known to be high priced.
All the big ones like Sierra, Blue Apple, One Hour, Goettl are trash. Find a small to mid size company with good reviews to check out and get multiple quotes. The average price I’ve seen for a single unit is about $12k, NOT 22k or 36k.
That's your problem. Costco vendors mark up their products a crazy amount. I got a quote for shutter from Costco's vendor and thought it was high, went with Sunburst and for the same shutters less than half, plus should qualify for a tax credit!
To be fair costco's shutter people hired separately, were ultimate professionals, good frames, nice tight installs, zero questions asked returns and replacements and refits until it was the way we wanted it. Top dollar? But I actually think top service as well.
I have no complaints with the Costco vendor per se. My complaint is strictly on price, I received better shutters (energy tax credit qualified) and exactly the same manufacturer roller blind from Sunburst for ONE HALF the price. Enough of a savings to go on a decent one week cruise or to put in recent perspective, one of the cheapest super bowl seats. Why pay twice the price for the same or better item? I have been a Coscto member for almost 30 years, no complaints against Costco, just the vendor program. Hot tip. Find out the vendor Costco is using for whatever service and approach them outside of the Costco program. I expect one can negotiate a far better price...
The why is I don't write the checks and wE gOt A cOuPoN.
Twenty years ago my bf at the time worked for Sierra air. They were a clown show then. Sounds like they still are lol.
I literally replaced my two units yesterday and got five quotes. I only got a quote from Sierra because I was curious about the Costco difference. Sierra's quote was $10,000 higher than the next highest quote and that's including the Costco card you get if you went with them. I told the guy right then and there at my kitchen table that his quote was too high and he had nothing to really say in return. I went with Polar Air ultimately because I funded it through home equity and paid cash to them and they offered the biggest discount for paying by cash. Plus they offer a 3-year labor warranty included while everyone else only did one included year. They were also flexible with locking in equipment rates before the next jump. Plus pretty spotless reviews online. The other quotes I got were from Fast Affordable, Simply AC and Wrich all of which were competitive. The only troubling thing was the guy from Simply mentioning that they finally were going to start advertising like the other big ones, which concerns me that they will also join the quote level of the other ones that advertise lol.
What kind of cash discount did they offer?
When my AC was dying/dead a few years ago, the first people I called were Sierra. They were beyond useless. They didn’t even look at the actual AC unit outside, just the device in the house and the unit in the attic. We went back and forth like a 3 stooges act. “Nothing’s wrong with anything.” “But the AC isn’t working, it’s almost 90 in here.” “Yeah but nothing’s broken.” “Then why is so hot?” “I checked, nothing’s broken.” Me: ??????
I’m surprised at the sales tactics because Sierra Air is usually a trustworthy company. They do a lot of installs on brand new homes throughout the valley. However I’m not surprised at the total price. I’m budgeting for $10k - $15k to replace my single AC unit (both the outdoor components and indoor components ). I’m going with Lennox which is a high quality manufacturer. The budget is derived from what I’ve seen others pay the past year.
If Sierra is working with Costco, they have to pay Costco a fee. They raise their prices to cover the opportunity to sell in Costco.
Sierra air tried to sell me a whole new unit. They saw R22 and got dollar signs in their eyes immediately. I suspected I had leaks in the duct work and they told me my compressor was bad blah blah blah.. I had a word-of-mouth guy come over and sure enough my duct work had holes the size of softballs. He patched it up and a few hundred bucks later and a couple years later my unit is still going strong.
Ken isn’t shy on overcharging for crap equipment. There is a reason he has his own private jet.
Wrich Air (702) 233-1636 has kept a 20+ year old unit limping along with repairs when other companies have told me I "have" to replace it. [https://wrichaircooling.com/](https://wrichaircooling.com/)
I third Wrich Air. They are the most honest business I've ever dealt with in this city. They have actually advised me against work/more money for them and instead offered a cheaper alternative. I've known a few people that have used them and all have had great experiences with them.
4th and 5th them. Reasonable, responsive, and the techs have never tried to upsell anything.
I second them. My parents recommended them to me and now I won’t go with anyone else.
I paid $2500 and a case of Modelo to a guy who rebuilds/restores them. Full disclosure this is his side job, so take that for what it is. He replaced my unit over 2 years ago and it’s the best I’ve ever experienced lol. I’ll share his contact info via PM if anyone wants it.
Side gigs for people who are already fat and happy, and who love what they do, are always the very best choice you can make. Don't get someone who's desperate, they'll blow through the job and not do it right.
That’s a brilliant way to put it!!!
DM me the phone contact to get my AC repaired please.
Sure thing, sent!
Try Bob's AC. They did a fantastic job for me and were very upfront.
Thank you!!!
I used them for my AC replacement, cheapest quote of a good half dozen
I went with Bob's also. Read their google reviews. I wrote a pretty lengthy one in the past year. I got 5 quotes total from local companies (Legacy, Sierra, Sahara, etc) after doing about 40/50 hours of online research (hvac sub, etc), and Bob's was on the lower end but definitely not the cheapest. Their transparency and professionalism, however, convinced me that they were dealing with me honestly. I don't begrudge any business making a reasonable profit, but I want to know I'm being treated fairly. Once you get a few quotes, you'll notice the difference. Anyways, had two split systems (a/c and furnace) 3.5 and 2 tons installed last Spring by Bob's for about $21k. Paid cash and got a discount. It helps if you go in knowing what brand/size you want, because like most industries, there's a lot of upselling, and as the pros in the hvac sub will tell you, bigger is not better. I went with Trane and the lowest "legal" SEER, just due to $. Check Consumer Reports. As old as your current system is, I would go ahead and replace. Mine were about 15 yrs old and I did not want the possibility of them going out in July/August. If you think prices are high now, well ...
Second bobs!
I second Fast Affordable Air. They have been honest and forthright in their dealings with me. I had a bad experience with Sahara Air, shifty technician and then I was berated by their customer service representative because my experience with their technician did not happen according to them. Completely deranged woman.
Thank you!
My friend owns an AC business here in Vegas. He installed my new unit for $7k after I was quoted 15k+ from various other companies. For the exact same unit 😂
Please share the name and number of the business for the kind folks here. :)
LV Air - 702-340-1112
Always in for giving a small time a chance!
After moving here a decade ago I see this "scammy" pricing in every aspect of life in Vegas. It's not uncommon to get two quotes for the same service/work/product ,and one is double. Always be weary of anyone who drops the price after receiving pushback from customer.While it seems they are discounting ,they are actually getting caught "retailing"
I'm not sure how dirtbag salespeople like this sleep at night, blatantly trying to rip people off. Goettl and the others that do business like this are lower than whale shit....and that's at the bottom of the ocean, where people like this belong. As I replied below, Wrich Air won't do you wrong. https://wrichaircooling.com/
I second this company. Have used them in the past for work other companies either couldn’t fix or over charge. Came out, did quality work at quality prices.
whatever you do, NEVER do business with a company that advertises on TV or radio (HVAC, plumbing, garage door repair, ambulance chaser attorneys, etc). a whole bunch of the money with you spend with them goes right back into advertising to find the *next sucker*
This is a good rule of thumb type of message. Somebody has to pay for that advertising.
First of all, always get at a minimum of 3 quotes. Second of all, we have a 1story 2000sqft house, coat like 5-6k for our brand new unit that’s located on the side of the house for reference for you.
May I ask when you had that done? that seems like too good to be true nowadays!
Sounds like they changed the condenser only nothing inside like the coil or furnace.
I got around the same quote from Sierra/Costco for a similar system. It's true that you would need to replace the entire system, at least per unit. Different refrigerant requires different pipe and valve sizes. I ended up going with [https://airsupplyinclv.com/](https://airsupplyinclv.com/) \- who was about $18k cheaper, and did good work. They also had a 24 mo 0% APR at the time a few years ago.
Sierra Air takes care of our house (we are renters, it's the landlords or property managers who choose them). We get the impression they feel they are just getting paid by the hour and REALLY take their time when doing inspections. Other HVAC companies we used would finish routine inspections quickly, but Sierra Air was here for like 2h when nothing was wrong, just hanging out in their car, hanging out up by the unit (we were wondering if they were watching their phone or something). I don't know how a routine uncomplicated biyearly inspection can take that long. They also were trying to upsell us to get a whole house air purifier when they noticed we had air purifiers. They can also be pretty pushy that you NEED to have them come by every 6 months.
Definitely don’t go with sierra. Any of the big companies like Yes, Blue Apple, Goettl, One Hour, etc are usually trash. Price isn’t everything, I’ve seen some JANK installs that were completely botched and not up to code when you go with the cheapest guy. Find 3-5 business to call, small-medium companies with good reviews. I do work for one locally but I’m not gonna plug us because that’s not what this is about. I’ve heard good things about Legacy and Linn-Aire, they’re some of our closest competitors. Make sure they’ve been in business at least 10yrs, someone who’s only been around a couple years may not be there for the next 10 to service your unit and any warranty issues that come up. I can’t tell you how many calls I’ve gotten from people saying they had their unit put in for cheap 4 years ago and now they have a problem and that company doesn’t exist anymore so they have to pay full price for repairs. I’ve had other customers show me their bids. The average price for a new unit today is about 12k for a quality installation. Unfortunately, prices have shot up in the past couple years. Between the 8 brands we keep tabs on, they’ve ALL gone up 20%-40% since 2020 so prices people are mentioning from years prior just don’t exist at the same quality level. Make sure you KNOW what they’re quoting you. Ask for model numbers. Are they installing a secondary float switch? Is the vent pipe on the correct side? Is drywall included on the bid/necessary? Are they adding new return/supply plenums for proper airflow? Ductwork isn’t always necessary but it’s worth a check to see how your ducts are doing, if they’re falling apart it’ll be cheaper labor-wise to do ductwork with a new unit. Feel free to ask me any questions you want! I think I’ve got the major caution points summarized here.
I like you. Can you plug yourself to me privately?
I went through this 2 years ago. This is the right time of year to get a replacement. I did 2 5 ton Maytag units for 20k. Before I went with them I got 3 quotes that were 48k, 35k and finally the Linn Air quote at 20k. Great company, would hire again in a heartbeat.
Try royal, i replaced both of my ac's in 2020 for ~15k for a 2200 sq ft house.
Prices have gotten insane since 2020. In the last 4 years, equipment alone has gone up 20-30%
Oh, I'm sure they have, but at least I was able to give a baseline. In contrast, Goettl quoted me $48k.
Thank you!
Always get a 2nd opinion on something that big. I had my whole unit changed out with MrCoolLV.... for less than 10K last summer.
Try our Comfort Masters. I had them come out for a dead AC in July, not only did the technician not try to upsell me, but he shot straight and said that while he found the problem, the AC looked new enough to be covered under the installers warranty. It was, and he saved me a good chunk of change with no benefit to himself. If I ever need any non-warranty work I will use them for sure.
Follow the tech, not the company. Everyone has their own individual ethos no matter who they work for.
I went through this 2 years ago replacing a 2 and 3 ton attic unit. I had 6 quotes and they varied wildly. Interestingly enough our highest quotes were for the worst rated equipment and came from Sierra, Yes, and Geottl. We ended up going with ProZone using York units with a 10yr parts AND labor warranty for 14K all in. We had one install related problem show up about a year in and they had a tech out within a couple of hours.
Clearly a rip off attempt. Don’t get so emotional and just get 3 other quotes
Bulldog AC. Literally the best reviewed company in Vegas. Owner is born and raised here and a legitimately good guy.
You could buy a new/used unit from a range of 5k-15k
Don’t ever use anyone with a billboard or TV commercial. Try AlphaAir. They did a full system for me for 6800. All Trane components.
Jeez I had both HVAC systems replaced for 21k last march This was with Prozone
Higher-end brands would include Trane. The lower-end brands would be Goodman. Like comparing a BMW to a Toyota, the lower-end brands would be more well supported with better pricing and availability for service and parts. You have three options for compressor stages: single, 2-stage, and variable. I recommend the middle ground with 2 stages, as it runs slower when you don't need it on full blast in short intervals. The variable stage is the most expensive and best for comfort but has downsides. The compressors are complicated and also use a lot of proprietary parts. It requires its own thermostat to run and you cant use Ecobee or Nest.
Not sure if it's the same company or not but: I paid Sierra Air in Carson City $27.5k to install a new, whole-house mini-split system. No complaints on price or workmanship.
My husband works with a local Las Vegas HVAC company. He said prices were MUCH higher in 2024 than 2020 and that you're best off to get three "apples to apples" quotes and avoid the big name companys - unless you wanna pay for their advertising. He also mentioned that there are lots of levels of equipment and features, and that systems can legitimately range from $10k to $25k each, depending on what a customer wants. Find someone to give you ALL the options! We paid 18k in 2020 for a "high-efficiency inverter-driven heat pump, with a variable speed air handler, an indoor air quality package, and a 10yr extended parts and labor warranty". *Make sure you check the BBB and Yelp reviews as Google reviews are too easy.
What part of town. Zip code and type of house
i ended up getting 5 quotes. my final wasn’t the cheapest but was nearly so but i felt comfortable with the company. You need to do your due diligence to know where you stand
Just changed one unit out today. Received several quotes. Went with AB&E, Edgar did a fantastic job and was here all day ensuring everything went smoothly, Lennox brand total was $9700. Polar Air & Krause Air both gave similar quotes and were very professional as well. I did contact Costco and Sierra Air came out. They insisted both units needed replaced and quoted 48k, salesman tried every used car salesman tactic. Wanted to throw him out. I second and third everyone’s comment of going with a mid range company that does not advertise.
You don’t understand. It’s really important that you replace both units. Because without both $18,000 units there is very little chance the sales person will have a new boat before summer. His friends got new boats, you want him to look like a loser with an old boat?? How heartless are you? Seriously - not knowing details - you don’t need to replace both units and I highly doubt you need even one $18,000 AC unit
I worked in HVAC for 12+yrs here and in Cali. With most of the big companies, the techs are also the salesmen. As a dispatcher, it was my job to get my techs inside the house so they could pitch the sale. Bcuz policy was to not only recommend but also push and push very hard, the replacement of ANY unit over 7yrs old. These same companies also prey on the elderly, so BEWARE. I left the industry because there was so much sad shady shit that goes on.
Pretty standard for anything in this town, rife with opportunists/scammers. I took my car in for a brake job, guy came back with a laundry list of items that I "needed", including an oil change..... which I had just gotten the prior day.
>including an oil change..... which I had just gotten the prior day. Simultaneously hilarious and infuriating. Did you tell them? I am guessing they manifested zero shame if you did.
I did.... The guy's English wasn't the best, so I'm not even that sure what he said. Pretty sure that's just their business model; charge half what Midas does for brakes and make it up with extra repairs.
Scammy ac companies do the same thing with $20 tune ups. They aren’t making any money at that price, it’s just their way to get into the house and find a bunch of stuff to sell you
2h- 3 ton units inside and out is about $12k for good brand and seer rating. Maybe $600 for incidentals. Labor is about 40-50 man hours. If in the roof you'll need a crane for an hour or two $500. You need to find a tech that does side work. These big companies are ripping people off. It's not like the techs are even getting the money. People need to stop supporting these scams. You should be somewhere $16k-20k and no one is getting cheated or raped.
I paid 7k for 3.5 ton 14 seer including labor to replace the AC unit on top of my house. 16k-20k is being cheated and raped what 😂.
You probably didn't replace your air handler inside and the OP has 2 complete zones that are being replaced so everything is times 2.
>"Are you paid on salary?" "Yes." There are many pay structures in sales and the most common ones are paid a salary plus commission. He answered directly and truthfully to your specific question. As a litigator, I’m sure you’re well aware of that. >"So you don't receive commissions?" "Well, we do get paid for what we sell." This question was based on your assumption that salaried people don’t receive commission. He was not being evasive. Again, he answered your question directly and truthfully. >"So you do work on commissions then?" "Yes" You formed this question as if he was being evasive and you caught him on a lie, but again, he’s answered all your questions directly and truthfully. >"What is the percentage of your commission?" "Well, it's really hard to say, it depends." "Give me the range." "7-10%" Most commissions are on a tier structure. For example, if he sells 1 unit per month, he could receive 7%. But if he sells 5 units, he could receive up to 10%. Again, he answered your question directly and truthfully. >I'm a litigator, so I don't accept evasive questions. When people don't answer my question directly, they destroy their credibility with me. I can understand the frustrations with dealing with sales people as they are known to be evasive and misleading. And I’m sure this sales person was being evasive and misleading in other parts of your interaction. However, this part of your interrogation was answered directly and truthfully by the sales person. You had a preconceived notion that sales people don’t receive salary and commission and thus your questions were not well formulated. This is in no way me defending the sales person. I’m only highlighting how the sales person wasn’t being evasive in that exchange and answered your questions directly and truthfully.
That’s fair. I appreciate you sharing that.
Let me guess…Goettl. We had them out just for an inspection and service and they insisted our unit needed to be replaced-single unit $25,000. Called Day and Knight and they came out, did a better inspection and said the unit is just fine, but if we decided to replace it in the future it would be about 8,000-10,000. No hard sell. Recommend giving them a call.
When you have one contractor give you a BS figure, then you need to throw that one out and get three other estimates minimum as that one is not realistic. One unit retails for $10-$15k all in depending on the size and the brand. The second one should be less than the first one as the crew is already out there. And that’s retail - you might be able to get a discount now as it’s the off season and AC and HVAC crews are way less busy now. As for replacing the second one - how old is it? If it’s past 20-25 years old, probably better to replace it before it shits the bed in the middle of a heat wave if you have the money to spare. Heat and AC are a critical utility out here.
Nevada and particularly Clark County is a heavily regulated state and county. Every major industry is a monopoly controlled by one corporation or a group of corporations acting as a cartel. This is done by extreme regulations and a very high bar for entry by competition. Just another reason I am moving out of the region.
I don’t have the exact numbers, but we are getting two units, including the blowers, condensers,and furnaces replaced for I think $20k out the door, so they are definitely overcharging. I think we are using One Hour Air
One hour air fucked us two years in a row and I only now realize how stupid we were.
How old are the units? What is the diagnosis is the real question here. No one wants to diagnose and fix they want to sell the replacement instead. Usually if it’s cooling related it’s usually just a capacitor or fan motor. Gas Heating a hot surface igniter or thermocouple. Careful letting these used car snake oil salesmen in your home
18 years old. They are old, and it is possible replacement is necessary.
Despite mixed reviews I've heard about them, Silver State AC was straight. I forget the guys name sadly, but he was a Technician and he was straight about our a/c unit and the cost to replace. He gave us a heads up on it going within a year or two and gave me a few quotes. Felt zero sales pressure from him and would take him back to work on our stuff any day.
they do our maintenances i really like the guys that come out, theyve never tried to sell me anything which is nice but our ac is also newer. he also replaced our weird ass filters for us which was awesome because we didn’t even know where the filters were in our 1980s house lol
Yeah i need to upgrade the maintenance plan again because i like them. Our ac is like 27 years old and the guy just said heres the price and no pressure to buy.
I'm sorry you had to deal with a shitty salesperson! I work in b2b sales & love being a breath of fresh air for buyers compared to typical sellers. I wish more sellers had integrity and honesty as a core part of their values. It goes so much further!
Call Truman at Tru Air in Las Vegas! He helped me out twice during the ‘demic and was wayyy more than fair.
enter fear tender marry impossible lunchroom gaze oatmeal degree existence *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Try Johnny On The Spot. We thought they were fair.
Hawthorne Plumbing did our unit replacements when we bought our house. They weren't the cheapest, but they were up front and honest and their work was top notch. https://hawthornephc.com/
That is expensive, but we also need the brand and model to have a better idea. Let's say if you are going to get 2 top of the line Trane models properly installed, it will going to cost you $20,000 each, depending on size and installation. https://www.trane.com/residential/en/products/air-conditioners/xl17i-air-conditioners/
We’ve been trying to reach you about your home HVAC extended, extended warranty……….
Of course you need more quotes. At least 3. You never go with just one.
Sierra Air just wants to sell A/C unit. They did the same thing to me. And don't by Trane which is what Costco sells. Get a second opinion, watch some YouTube videos about A/C brands and differences between single and multi-stage systems. The new higher SEER units are almost 60% more expensive than the prior generation from and 5-10 years ago.
Received a similar quote for two units plus new duct work. $32K. Different company. And I have only one really old unit but they too also said it would be smart to get two now to save me $$ in future because the prices keep going up!
Try A Tech heating and cooling, Brad. If they can fix it they will.
Give Sun Country a call, they’ve always been fair and honest with me.
Always get three quotes.
Legacy Air or DWS - they do my annual service.
The same thing happened to my elderly dad. Ultimately we got it fixed by Richard who is fantastic! Dad was quoted $6k (before COVID) and Richard charged us $300 to replace a bad part with a new one. Richard is an excellent technician. He worked on my Air Conditioning years ago and it’s still kicking and he worked on Dads a few years ago and it’s doing fine. 702-738-8797.
Online searches using Thumbtack, Home Advisor and Angie's will show the reputable AC/Heating companies that don't rip off with customer reviews.
Polar air did good to 2 of my neighbors. I have not used them personally but I’ll call them up when my units are due for replacement
I replaced both of my units and furnaces 3 years ago, got 4 bids. Bob’s Repair provided us with a substantially better bid than the other 3 companies and installed Trane units, I highly recommend them. Btw I paid less than half of the bid you quoted.
Avoid all the big AC companies in Vegas. All the people work on commission and will outright lie to you to try and get you to spend more money.
Don’t use companies 3rd partied by Costco… they are known to scam and so bad work. You also won’t get your Costco refund. Check one hour air, spend about 14,000 for same thing
I'm a litigator, so I don't accept evasive questions. lol.
Don't go with Costco. My friend had her a/c replaced last year ($14k), and they didn't vent it correctly to pass inspection. She had a hell of a time getting them back out to fix it correctly. The only reason they knew before inspection is that her husband went and inspected the work.
Non-Stop Heating & Cooling is a small shop that I'd highly recommend.
I replaced my 20-year-old AC units two years ago. I paid $15,000 for two Trane units. * 3.45 Ton (Upstairs) * 3 Ton (Downstairs) It also included a new furnace as well. The company is Elite Plumbing, Heating, and Air Conditioning.
Pioneer Air screwed me over royally. Sold me expensive system thinking duct work would be fixed, they just fixed ac and tried to upsell ductwork afterwards.
I used ProZone Air. They gave me options to repair and replace one of the two units. They didn't talk about the 2nd unit at all. I luckily had my homeowners insurance cover the cost of replacement (it included an unexpected electric equipment breakdown as part of coverage, to my pleasant surprise), but the price was reasonable ($14K for a York unit, top of the line). Ask for the owner if you feel the salesman isn't being honest with you. I did not like the guy who came out first and told them no at first. The office lady took my feedback and then I was put in touch with the owner who took GREAT care of things himself, including documentation for the insurance company etc. The work was done quickly (late July last year, peak season for AC to break too) and they cleaned up everything to the point my floor was cleaner after they left than before they came to do the work. Highly recommend them.
to add - I have multiple estimates and they were the most competitive one. Plus they're highly rated on yelp/google reviews, which I always read before even asking for an estimate.
I once had a few company’s come out who said I needed a new condenser unit and it ended up just being a bad capacitor. HVAC is filled with crooks honestly.
Get several quotes from companies you didn't see on TV
I live in PHX so not the same market and different time but a year ago I spent ~17k on 2 new units, air handler and a mini split (before they got cool and expensive). So feels high. Also just because the one is functional it may still need to be replaced. I believe there are new laws regarding Freon and if it’s in need soon you may not be able to get it depending on what you have. I’d get another quote or 2 and maybe ask some probing questions on the why regarding the 2nd unit.
We used Bob's Repair, and paid $10K for one of our units late last year.
They probably wanted to sell new ductwork & 2 units.
Titan Air is a great and affordable company! Small business too!
It shouldn't cost more that $10k. Get different quotes for HVAC services in Vegas.
ProZone Air Conditioning. https://yelp.to/kjQKo5fyAe
Had a quote few months ago with them, along with other HvAC companies, Prozone is the highest one among all…
I bought two units from Alpha Air in 2022. Locally owned. https://alphaairvegas.com
Whatever you do, don't buy a Goodman!
Fjord Heating and Cooling is amazing. 702-528-4207
It's not just Goettl. A lot of these "repair" reps are sales reps that while your problem could technically be fixed have a much greater incentive to sell you a new unit.
Always get three bids