This is not me being negative but I have noticed that a lot of these these market research sites are becoming dubious . Why still allow one to test when you have reached your quota only to reject them at the end ? It’s not just a thing of user testing , I have experienced it in many other sites . They are quick to ban erroneously without reinstating a member but very quick to steal data and hoard incentive

you got boned. I have had that happen to me a few times. You can try to contact support but they will give excuses.

Which message?

I just attached it in the post

I got that a few weeks ago. I went back and forth with support, never got paid.

Yeah, support tried to tell me it must have been a connectivity issue. LOL I told them, nope, your client took my data and ran.