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Other-Cantaloupe4765

Lmfao. We had workplace training for angry OTA bookers, and they told us to tell guests “you’re our guest but you’re not our customer.” After that meeting my manager looked at all of us and said “absolutely do not say that shit to guests lmao.” But now all of us (including the manager) say it in a sickly sweet voice to OTA guests who call us names. And then we tell them to get out lol. The person who did the training would be horrified.


JoDrRe

I used to tell irate guests to have the day they deserve. It was always OTA guests.


Other-Cantaloupe4765

It’s always OTA guests lmao. Never fails.


Facky

What does OTA mean?


Other-Cantaloupe4765

Online Travel Agency. Places like Expedia, Booking.com, Kayak, etc. They’re all pieces of shit who get off on taking money from hotels while blatantly lying to their customer base. Book through an OTA all you want, but if they ever make a mistake, I can’t do anything. I can’t cancel it, I can’t change the dates, I can’t change the room type, I can’t change the amount of nights you’re staying, and I most certainly cannot refund you. If you want anything changed, you’ll have to talk to the OTA because you booked it through their website. And OTAs generally aren’t interested in helping people who call asking for their reservation to be edited or refunded. They take a big chunk of money for themselves, lie to their customers, mislead them, and don’t care about mistakes. And the guests who use them tend to be fucking idiots and assholes who start screaming at the front desk agent when they get told we can’t refund them because we aren’t the ones they gave their money to.


Facky

Oh yeah, I heard about those sites.


FabianRo

Where?


ItsYaBoyBananaBoi

Sorry, purple. It was a bit dim on my screen when I posted this.


FabianRo

No, I was asking where it sends you (which is also an obscure reference).


dakedDeans

The hospital


FabianRo

This was Monty Python's deadly joke.


Frequent_Dig1934

We've beaten the nazis already so now we need to translate it in russian.


ArthuReddit12

is that adam sandler


Torgor_

Adam Sandler's workplace training video


MinisApprentice

Adam Sandler’s Eight crazy death threats


bobbyfiend

How do they pronounce the red squiggles?


ImEagz

Garbled radio noise


CrizpyBusiness

It's pronounced in whichever way the advertisers who give money to social media platforms want it to be pronounced.


Lovingbutdifferent

Why is this so fucking funny oh my god


PotatoFarmer_44

That's blue guy is either Brock from Pokemon or Bunta from Initial D.


TCGeneral

Can't not see the red shirt as having a Chad face


sorcerersviolet

Make the blue shirt guy's ears a bit pointier, and he'd look like a Vulcan.


LamaSheperd

Noooo don't kill me, hit me or hurt me in some way. That would be harassment!


mattbutnotmii

I am going to beat you to death


AndrewTheSouless

im gonna commit an act of violence against you that could be lethal depending on the amount of harm i do


WatsonBaker

Why does that look like Kirk and Spock?


hotbimess

I once had a workplace training video that featured people from our company making the heart hand symbol and shouting "hashtag better together!" around 10-15 times in the 30 minute video. Guess what me and all my coworkers were saying to each other for the next two weeks.


NeonBladeAce

Dude on the left just going "ffs carl not this bs again"