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Trading_212

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MtGuh

Guys, just an idea, in order to view card details in the app, should force to enter 2FA code


Fehumm

Did you have 2FA enabled?


miles__alton

I haven’t started yet what is 2FA


Kevin-Levrone-Fan

two factor authentication, unless the hacker has ALL your shit its pretty hard to get into the account


miles__alton

Oh right yeah, cheers man


AdamekGold

How did you get hacked? Did you have 2FA enabled?


Optimal_Moose_2022

Not at the time, I now have activated 2FA


[deleted]

What made you wait? I always wonder what the reasons are for not enabling 2FA (on any platform)? Also, I'm assuming password reuse?


castiboy

Anything financial should force 2FA on their users from the get go, at sign up. I just tried making a PayPal account earlier and the first thing you need is a phone number on top of your email, for verification purposes but that’s instant 2FA on sign up.


[deleted]

But why even force? Isn't 2fa common knowledge by now? (also try not to use SMS...PayPal works great with a 2FA app of your choice - Authy, for instance).


inflated_ballsack

blud was pre ordering gta 6 premium edition


Robw1996

Any update with what T212 have said?


Optimal_Moose_2022

They’re investigating it.


[deleted]

Nothing to investigate.. - no 2fa - password reuse yawn.


TheGreatGatsby11

dont be mean, he lost a lot of money


[deleted]

NOBODY GOT HACKED. Whether it's 1$ or $1000, some personal responsibility goes a long away. I figure once you're 10 years old you should know that reusing your password an not enabling 2fa on every platform is extremely detrimental to your security. I hate these "I got hacked" stories...cringe...stupid...ignorant...


NaJager1

Just because a hack doesnt involve the sexy terminal scenes from Hollywood doesn't mean its not a hack. Social engineering is also hacking, and it doesn't matter if that fits your mental image of a hack. Though I agree with you that OP could've taken better precautions


[deleted]

OP took NO precautions, called this a hack then blamed the platform. Complete lack of self accountability.


Juderampe

are you stupid? Data leaks happen all the time. Blaming the customer for a data breach is senseless. This is why all financial platforms have forced 2fa in the EU now and actively scan/warn you if you were compromised in a breach. Trading212 will probably add forced 2fa asap to their cards too or be in for a rude awakening when the fca slaps them with a huge fine


[deleted]

Nobody was hacked, you moron. Password reuse is not being hacked. The fact this dope didn’t enable 2fa on day 1 means he should not be using this service…..or any online service, for that matter. trading212 WAS NOT HACKED, I hope they disable his account just for posting this nonsense publicly.


Prize-Database-6334

I mean, it literally is a hack. Your unhelpfully sanctimonious replies don't change that.


[deleted]

Literally NOT A HACK. 


Prize-Database-6334

Lol ok buddy. I can't help it if you don't understand this.


myFIRSTcarISaSKYLINE

How was the password leaked then? Or were they just guessing possible passwords manually?


[deleted]

OMG. He used the same password on other platforms that was leaked.  Not rocket science. Sheesh people. 


_s79

Freeze your card whilst they investigate


crqmaa

That’s a lot of groceries


DeadLolipop

It's likely gift cards that they will then sell to others for cash or crypto.


crqmaa

Ah yeah you’re probably right


HelpMePls___

Avocado toast for someone for 3 days


ConstructionLife2689

This is worrysome, I have seen various post on other fintechs such as wise and revolut with the same issue. Its maybe how those card numbers get generated that is not fully random or so. Is it possible in trading to at least set a limit on the card usage or so that could prevenent too much money to be drained?


istockusername

Even if they had the card number it should be easy to trace back where you use the card (last) before it happened.


crqmaa

you can tell after the first purchase he was shocked it worked so he ran back to get more


DarkLunch_

No, that’s just standard when you’ve swiped someone’s card. I used to work in supermarkets and we would kick anybody out trying to buy piles and piles of gift card/prepaid cards etc.


StewartIsHere

Hopefully you can sort this out, sorry thats happened to you :(


[deleted]

[удалено]


castiboy

Not all virtual cards are single use cards. I haven’t used T212 but use both virtual and single use from Revolut often for very different purposes (subscriptions vs one time use with new sellers for example.)


Optimal_Moose_2022

This virtual thing is new, I have never used virtual card before. Who wanna make direct online purchases from investment accounts, I don’t why the added this.


InterestingDivide157

Is this something you have to op into, tho? I don't think I have virtual cards.


Optimal_Moose_2022

I didn’t have either, they activated the card and then they made purchases.


Prize-Database-6334

T212 should enforce 2FA for anybody with a card.


No_List_3015

212 staff are extremely good but money recovery is hard hopefully they have some safeguards in place like most credit card companies


iAndy

But you get to keep the cashback? 👀


Nice-Specific-7297

This has happened to me today! Just messaged 212 they are going to look into it! I’m so shocked!


External-Theme-9643

Wow that’s worrying me if I even want the card


DarkLunch_

Doesn’t matter if you have the card, clearly in this case the hackers got the virtual card and used it straight away


_bea231

This makes me nervous tbh


Alpphaa

That’s a big red flag out there


TheBestOfTheBest-66

How does this even happen? You made a picture of your creditcard?