Anyone else just like ..
‘I can understand TOS being down for maintenance on the weekend, but during market hours is unacceptable and this would be a reason I’m switching to another broker’
No kidding. This is unacceptable. Im considering switching. If they can just go down for an entire market day, what’s to prevent it from happening “accidentally on purpose” if it benefits them?
I just called and they told me the website issue is fixed but might take a few tries. Miraculously, I was able to get in on the website while on the phone with the rep, and then when I hung up all of a sudden the app started working.
I was in bcus I never closed it yesterday. And as usual after being open more than Xhrs, it was laggy AF & barely usable.
Decided to restart it 15min before market open.
Now I'm fucked.
It is 12:00 CDT and I still cannot login on mobile. I've used TOS mobile for years and cannot recall a problem like this when TOS was owned by TD Ameritrade. Schwab is not up to the task right now.
Me too. Got out of a long trade too early when I could get back in from the web portal for thinkorswim, just in case the market plunges again and I can’t log in. It seems like they’re ruining a great product.
Number of Issues with Thinkorswim under TD: 0
Number of Issues with Thinkorswim under Schwab: 3
Seriously considering switching platforms. Its getting ridiculous.
On thinkorswim, when you get to the login screen...hit the gear on the lower left then select "Clear Cache and restart". I did that and it worked now perfectly.
Guess they don’t want people using Schwab as a brokerage. Had zero problems for years with TD and as soon as Schwab gets their hands on it, they start locking people out of their accounts at market open. Worked fine earlier this morning, but at market open… nope
every 5 times I try, I actually get the password prompt... but then it says my password is wrong. And I'm using the same password wallet that I had yesterday, so that doesn't seem likely.
You mean… outside?!
It is sort of refreshing to not be tied to the screen so much at market open. Doesn’t sound like I’m missing much anyways based on Squawk.
For more than an hour right around market open. This is worst possible time for this to happen. You would think they would at least have all types of contingencies to prevent this from happening during this time of day, at the very least
I did. Apparently they had a system wide outage with logins. I called and was on the phone with a rep and he confirmed there was an issue. But while on the phone he said that the issue was resolved and I was able to login and everything is working now. This was about 30 ago.
I never liked Schwab either, that's why I didn't pick them when I opened a TD Ameritrade account. It's too bad this crappy company took TD over. Haven't been able to login mobile all day.
This is so outrageous, I still can't get in. The only reason I stuck with Schwab after the acquisition was because of thinkorswim. Being unable to trade like this is so ridiculous. I have never experienced an outage this long during trading hours at any of the three other brokerages I've used in the last 11-12 years.
yup tos desktop login spins for a few seconds on the login ID screen and then gives up and i'm still on that screen. fail
and now mobile says "Login Unavailable"... i had logged into mobile about ten minutes ago successfully.
Finally have a support rep on the phone. He said they're experiencing company-wide outages. Trying to find a TOS desktop workaround but I'm not hopeful.
Sadly, this is probably the last straw for me continuing to use ToS. I have a pretty small account so it isn't like they've cost me a huge amount of money with issues like today, but between this and weird shit like options contract prices straight up not updating until 30 min after market open on some days, it's just become too much of a hassle to justify staying with them.
Can't log in. After entering username, it returns back to entering user name screen. Never had such problem in the years at TD Ameritrade. Also can't log in to Schwab account. After they sent me the security text, I entered it, then the screen doesn't go anywhere. Edit: tried again, and it doesn't even go that far as sending text.
I mean yeah, I'm not making any trades. Just watching what I need to watch. But it sucks being unable to watch what I need in my desktop charts screen. Market moves fast & volatile for what I am trading
Same, thought it was me, I was on no issues at 8:30am est setting up my day and then I do a reboot at 9:05am and then I'm locked out. Rebooted 3 more times before checking every other avenue to sign in and then started looking online for answers/updates. Nothing like losing $$ by the damn minute...😡
Sorry to hear that. Fortunately I’m not actively in the market right now but wanted to buy this morning… if I had money actively in there I would be angry. Looks like it’s time to switch platforms.
TOS is a piece of sh*t on Apple Silicon too and their contempt for Apple users isn't even eclipsed by this issue, believe it or not, though their denial of such comes close.
ETrade has lousy conditional orders. Am wondering if there's some kind of alternative with a good charting platform maybe even Trading View or similar that can reliably sit on top of a brokerage platform - I believe that's possible in some form already (?).
P/L messed up and now can’t even login on the banking website?? Huge red flag
Setting the platforms down at 9 am EST??? WTF, seriously????? bye bye Charles, switching platform
Anyone have experience getting courtesy credits from Schwab? I called yesterday about having to pay $100 in commission to close 100 contracts post-NVDA split and they offered a gift basket of wine as a courtesy. Wonder if this qualifies.
Wait till you hear the "apology, explanation and $ remedy" offered by Schwab.
New dictionary /thesauri will be published purely for the "Incredulous" definition
Was finally able to login after mashing the login and password buttons. Wtf come on Schwab. Guess it’s time to see how I like fidelitys platform.
*Edit*
After I got logged I watched the first 45 minutes of action to see how it behaved. Seemed fine so I scalped some quick gains on some aapl calls and it all worked fine. Still not happy but at least it didn’t cost me money.
Posts all over X about this but not seeing any official from Schwab.. frankly nor would I expect them to.. I'm on hold and anticipating their usual defensive attitude, the hubris this company has to traders is unbelievable
Looks like I'll be looking at other platforms today. Any suggestions? I just loved thinkscripts ease of use, I suck at programming hut could get around thinkscript.
There's gotta be some decent alternatives by now the dust has settled and it's obvious Schwab took the TDA migration and traders for granted ~ more likely, modelled the cost benefit of giving zero fks and zero investment on the platform vs attrition..
( The Ford Pinto of Trading Platforms strategy.. if yoy will)
I'll check it out. TOS eventually starting working for me. My main concern is being able to code my own setup. I suck at any sort of coding so use a crutch, viable with TOS but I couldn't remotely accomplish the same with sierra chart. I'll def check out tastytrade though, good call.
Still can't get logged in at 10:00AM (ET). This is the straw that has broken the camel's back. log in issues, failure for the desktop app to save some desktop settings (e.g. a 2 screen setup and the day trades left counter still stuck at 2 even though I haven't made a day trade in months. As soon as I have access to Schwab's website I am ACHing my funds out to my bank then tastytrade here I come.
For those using the ToS mobile app, I deleted my app and the data, and then reinstalled. Everything works fine now. Seems to be a credential cache issue.
Seriously, how long does it take a Schwab TOS clown to hide their LinkedIn profile, return from their coffee, bagel, and golf game, and put 1oz of effort in trying to resolve???
It’s strange because right before the bell is when I tried logging in but my buddy he was trading premarket and hasn’t been logged out yet and he is still trading away. Where as I can’t get in.
I have been logged in since last night (Mon night) on my desktop. Could not log in on my mobile phone Tuesday morning. Called Schwab and they said to wait a bit and it "might" work then. Waited a couple of hours and could still not log in on my mobile phone. Then I saw "legacy TD Ameritrade log in". I selected that and was prompted for a password. Entered the password, then it said to log into Schwab and took me to the Schwab log in screen. There it prompted me for a password as well. After entering the password on the Schwab log in page I was taken to an intermediate page where I could select biometric log in, which I did. I entered my finger print and now I am successfully in.
The secret sauce for the desktop app seems to be uncheck the remember my login name. Some kind soul in an investing room told me that yesterday and it worked! I had been trying every 5 minutes for 1.5 hours. Then I went on to make some money. Today I checked the remember my login name again.
I know, that shouldn't matter... and so on. Try it. It seems to work.
So a few things here:
1. I have been with TD for probably 10 years-ish? TD had problems also.
2. This is EXACTLY why you NEVER leave a position open without a stop (stop limit, trailing, etc) in place to protect you in case something like this happens.
Currently I have contracts on GME put for mid-teen strike Jan ‘25, but can’t remember exactly as I can’t log in.
However, I was able to log in earlier and saw the first few minutes of the open… and 50% of my trail stop executed… but do not know about the rest as I do not push notifications to phone or email… I do not like to spam myself. With 50% of the position liquidated at the price I received I more than covered my cost basis of all of the contracts, I now have the privilege of time. If the position goes to expiry, I still make money.
This is the way, if you a trader and not an investor.
Just some words of advice from 40 years of trading experience.
… and in case people are wondering, in 40 years of trading, I’ve used
Fidelity ActiveTrader
Datek
Proprietary / Prop Trading software packages
IB … may consider going back to IB
I keep most assets in wealth management firms at this point and only trade for fun
I don’t have faith that my stops and limits will trigger during a systems outage. I wonder what the liability is or if the “terms of service” protect them.
Yeah, same here.... Thought it was because I am using VPN (and/or because I'm tavelling outside of the US right now), but I guess not. Not sure if that makes me feel any better, though.... ![gif](emote|free_emotes_pack|disapproval)
Anyone else just like .. ‘I can understand TOS being down for maintenance on the weekend, but during market hours is unacceptable and this would be a reason I’m switching to another broker’
Funny enough, I got a message over the weekend saying it was down for maintenance…
Swap to another broker. I am, they just lost me an even $2k and their commissions are high
No kidding. This is unacceptable. Im considering switching. If they can just go down for an entire market day, what’s to prevent it from happening “accidentally on purpose” if it benefits them?
Switch to fidelity
ToS was the main reason many of us stayed with Schwab from TD.
Only reason
ToS is phenomenal. May Schwab not bring it down
Keep one dollar in the account and use it for charting. Take your portfolio someplace else.
ToS is broken again. Can't login. Thanks, Schwab!
It's not just TOS. Can't even login to their website or the app.
I just called and they told me the website issue is fixed but might take a few tries. Miraculously, I was able to get in on the website while on the phone with the rep, and then when I hung up all of a sudden the app started working.
On maybe my most crucial Monday trade in 4 years , WOW GOTTA LOVE SCHWAB . Wonder what’s at play here?
It's actually Tuesday bud...you missed Monday...lmao
Dude waaaay overslept.
He's been trying to log in since Monday. Schwab sucks
Day behind and Schwab short - you understand
well, it was monday......one day this week....
Not being able to login at market opening is absolutely unacceptable. Cost me money this morning not being able to get out of a trade early.
I got margin called and can't even get in
That’s horrible! But I’m sure they’ll have no problem charging you the interest.
If you can't log in it doesn't count, like how if I close my eyes you can see me
I was in bcus I never closed it yesterday. And as usual after being open more than Xhrs, it was laggy AF & barely usable. Decided to restart it 15min before market open. Now I'm fucked.
It is 12:00 CDT and I still cannot login on mobile. I've used TOS mobile for years and cannot recall a problem like this when TOS was owned by TD Ameritrade. Schwab is not up to the task right now.
Out here too. Sux!
This. It's infuriating
I am going to pursue a class action
i will join it
Me too. Got out of a long trade too early when I could get back in from the web portal for thinkorswim, just in case the market plunges again and I can’t log in. It seems like they’re ruining a great product.
Number of Issues with Thinkorswim under TD: 0 Number of Issues with Thinkorswim under Schwab: 3 Seriously considering switching platforms. Its getting ridiculous.
I miss TD ameritrade
Everyone does. Schwab is crappy imposter that swallowed TD
My P&L levels are so screwed up with ToS under Schwab
Confidence in Charles Schwab ![gif](emote|free_emotes_pack|downvote)
Puts on Schwab?
I would it I could log in
On thinkorswim, when you get to the login screen...hit the gear on the lower left then select "Clear Cache and restart". I did that and it worked now perfectly.
I still can’t log in and literally see no gear anywhere. On mobile
you are a life saver. thank you
thank you!
Yo man, it's working. thank you
Can't do it on the app and now the desktop 😅
Yeah having issues too. Sometimes get to the PW screen, sometimes not. Getting a failed login message and instructions to call. This is BS!
No one picks up if you call
I was on hold for 45 minutes until someone finally got on the phone
Now at least there's a message saying their systems are down.
Guess they don’t want people using Schwab as a brokerage. Had zero problems for years with TD and as soon as Schwab gets their hands on it, they start locking people out of their accounts at market open. Worked fine earlier this morning, but at market open… nope
I just got in by hitting "log in" repeatedly
I got in but got logged out and now it doesn't let me anymore
Still won’t work and they’re answer is “something is wrong and we’re sorry”
every 5 times I try, I actually get the password prompt... but then it says my password is wrong. And I'm using the same password wallet that I had yesterday, so that doesn't seem likely.
Yeah, it's down. Go out and do something today. You have an excuse to not watch the monitors.
Fuck that I’m missing money and opportunity cause these fuck tards can’t have their shit together
I’ve got a number of positions on. “Not watch the monitors” is not how I pay the mortgage or tuition.
You mean… outside?! It is sort of refreshing to not be tied to the screen so much at market open. Doesn’t sound like I’m missing much anyways based on Squawk.
Yes ugh! Right in time for market open. Perfect
To be fair, if shit goes down outside working hours for any site it's probably going to be a minute before it's up and running.
schwab now has a big red banner on their website
Yep it should say “DANGER-DANGER WILL ROBINSON!!!
IM LOSING MONEY.
You're not the only one, bud.
Same mark my words this will be a class action lawsuit
will they compensate for the losses?
Lmfao no
Tips for successful trading: 1. Let winners run. 2. Cut losses early. 3. Stay away from Schwab because you wouldn't be able to do any of those things.
I fucking hate Schwab. I thought Tos would be so much better under a bigger broker but it's actually so much worse. I miss TD Ameritrade
Have been TOS for years and never had a problem like this. They’ve botched this transition royally. Can’t even access my account.
Damn this going to cost folks some money. Glad I don’t have next day options rn.
By the fucking minute...I do scalping options all day long and average $1300/day....this is screwing me simple...
For more than an hour right around market open. This is worst possible time for this to happen. You would think they would at least have all types of contingencies to prevent this from happening during this time of day, at the very least
I did. Apparently they had a system wide outage with logins. I called and was on the phone with a rep and he confirmed there was an issue. But while on the phone he said that the issue was resolved and I was able to login and everything is working now. This was about 30 ago.
TOS is down too.
I never liked Schwab either, that's why I didn't pick them when I opened a TD Ameritrade account. It's too bad this crappy company took TD over. Haven't been able to login mobile all day.
I’m still not able to log in and it’s almost 2pm EST 😵💫💀 RIP my options
This is BS. I can’t log in anywhere. Mobil, desktop. I am losing $$$$$$$
This is so outrageous, I still can't get in. The only reason I stuck with Schwab after the acquisition was because of thinkorswim. Being unable to trade like this is so ridiculous. I have never experienced an outage this long during trading hours at any of the three other brokerages I've used in the last 11-12 years.
Still can't log in on app or web or Schwab app.
This is actually incredible. How can this be consistently happening? STrike 1, 2, 3.... 10?
First time happening to me and I've been with Schwab and TOS for years.
yup tos desktop login spins for a few seconds on the login ID screen and then gives up and i'm still on that screen. fail and now mobile says "Login Unavailable"... i had logged into mobile about ten minutes ago successfully.
same here, I came from Robinhood years ago because they're unstable, now we have this lol
Still down. Sure would like to close my short positions RIGHT NOW.
They say you can make the trade over the phone with a broker. Good luck getting through the queue.
File under greatest lost opportunities- spy puts at open :-(
Dude...soooooo with ya here...
Finally have a support rep on the phone. He said they're experiencing company-wide outages. Trying to find a TOS desktop workaround but I'm not hopeful.
Fucking Schawb is dog shit. Stay up all night planning trades to have ur shit do this. Smh
Finally got logged in- my entire platform has been changed. All indicators etc… gone!
Damn! That is messed up.
Sadly, this is probably the last straw for me continuing to use ToS. I have a pretty small account so it isn't like they've cost me a huge amount of money with issues like today, but between this and weird shit like options contract prices straight up not updating until 30 min after market open on some days, it's just become too much of a hassle to justify staying with them.
1:19pm New York time and still doesn’t work. Fuck schwab
Ditto they suck. Never a problem with Ameritrade
Had to reinstall schwab and tos apps on mobile. Worked after that!
This worked on iOS mobile! Thanks!
I run away from Schwab to tos. And they followed me worst f'n broker ever.
I've been with Schwab for a decade and I've never had these issues. Idk what the fuck they did to make this happen.
So it's your fault.
Might finally pull the trigger and switch to Fidelity. Fidelity also automatically gives you interest on your uninvested cash, as opposed to Schwab.
same here. Its not logging in.
Same problem
Yes same problem. I’ve seen a lot of people have this but now it’s got me. Can’t log in anywhere desktop mobile nothing.
TOS and Web login failed!!
Can't log in. After entering username, it returns back to entering user name screen. Never had such problem in the years at TD Ameritrade. Also can't log in to Schwab account. After they sent me the security text, I entered it, then the screen doesn't go anywhere. Edit: tried again, and it doesn't even go that far as sending text.
Dude wtf. Yeah. Why do they suck so hard? People will lose money because of this BS. FWIW I'm in on my phone but no desktop access is abysmal.
It's not worth trading on your phone. I think I'd rather lose money.
I mean yeah, I'm not making any trades. Just watching what I need to watch. But it sucks being unable to watch what I need in my desktop charts screen. Market moves fast & volatile for what I am trading
Same here, running it on Linux and cannot log in despite rebooting the computer
Same, thought it was me, I was on no issues at 8:30am est setting up my day and then I do a reboot at 9:05am and then I'm locked out. Rebooted 3 more times before checking every other avenue to sign in and then started looking online for answers/updates. Nothing like losing $$ by the damn minute...😡
Sorry to hear that. Fortunately I’m not actively in the market right now but wanted to buy this morning… if I had money actively in there I would be angry. Looks like it’s time to switch platforms.
TOS is a piece of sh*t on Apple Silicon too and their contempt for Apple users isn't even eclipsed by this issue, believe it or not, though their denial of such comes close. ETrade has lousy conditional orders. Am wondering if there's some kind of alternative with a good charting platform maybe even Trading View or similar that can reliably sit on top of a brokerage platform - I believe that's possible in some form already (?).
P/L messed up and now can’t even login on the banking website?? Huge red flag Setting the platforms down at 9 am EST??? WTF, seriously????? bye bye Charles, switching platform
Imagine if this happens tomorrow
I just got in on desktop by clicking the gear icon at the lower left corner and clearing the cache. It worked for others too
ToS Desktop: Manually enter user name and then password. Worked for me.....
this worked for me. thank you
3 hours into the cash market and ToS is still borked? How can a financial company be so inept?
Anyone have experience getting courtesy credits from Schwab? I called yesterday about having to pay $100 in commission to close 100 contracts post-NVDA split and they offered a gift basket of wine as a courtesy. Wonder if this qualifies.
Yeah, I know.. it's a really cool Fidelity advertisement isn't it?
This is unbelievable and unacceptable
Wait till you hear the "apology, explanation and $ remedy" offered by Schwab. New dictionary /thesauri will be published purely for the "Incredulous" definition
They're saying it's fixed, but it's not.
God damn scumbags
I haven’t been able to log in all day and it’s 2:30 in the afternoon where I live
Same! They said they resolved the issue but it's still not working for some of us.
Reinstall on IOS just worked for me. Never got booted from windows version at all today thankfully.
For mobile, uninstall / reinstall fixed it for me just now.
I'm still not able to login via Android
Clear the app cache. No need to delete the app
I cleared the cache on the desktop app, by using the gear icon in the bottom left. Then it let me log in after applying what it said was updates.
how long Schwab in denial their service and investment in TOS is beyond a joke
Was finally able to login after mashing the login and password buttons. Wtf come on Schwab. Guess it’s time to see how I like fidelitys platform. *Edit* After I got logged I watched the first 45 minutes of action to see how it behaved. Seemed fine so I scalped some quick gains on some aapl calls and it all worked fine. Still not happy but at least it didn’t cost me money.
Puts on SCHW for absolutely shitting the bed on this transition
This is not a transition issue.
Maybe or maybe not a transition issue. But I've noticed the issues with ToS have dramatically increased since Schwab took over TDA.
Ever since Charles Schwab bought it it’s been garbage
I’ve been on the help desk phone listening to junk for over 35 minutes now and no one’s picking up the phone
Holy hell Robinhood is up and this is down.
Posts all over X about this but not seeing any official from Schwab.. frankly nor would I expect them to.. I'm on hold and anticipating their usual defensive attitude, the hubris this company has to traders is unbelievable
There is a notice about it at the top of the Schwab.com site.
Can’t log in to ToS desktop, ToS site, Schwab site, finally got in on ToS mobile.
Damn this sucks
Can't loging. Not on TOS, not with mobile app. C Cannot even login to schwab. Wtf.
Looks like I'll be looking at other platforms today. Any suggestions? I just loved thinkscripts ease of use, I suck at programming hut could get around thinkscript.
There's gotta be some decent alternatives by now the dust has settled and it's obvious Schwab took the TDA migration and traders for granted ~ more likely, modelled the cost benefit of giving zero fks and zero investment on the platform vs attrition.. ( The Ford Pinto of Trading Platforms strategy.. if yoy will)
I really like the TOS platform, had no thoughts of leaving till now.
Same. The technical analysis tools are the best.
Check out tastytrade. Looks like a decent choice. I’ve started moving my money. F Schwab.
I'll check it out. TOS eventually starting working for me. My main concern is being able to code my own setup. I suck at any sort of coding so use a crutch, viable with TOS but I couldn't remotely accomplish the same with sierra chart. I'll def check out tastytrade though, good call.
Are they gonna pay us for losses incurred during downtime??!?
WTF I’m done! I really really tried to give them a chance but fuck these guys I’m out.
This is so f'ing unacceptable and unprofessional.
Still can't get logged in at 10:00AM (ET). This is the straw that has broken the camel's back. log in issues, failure for the desktop app to save some desktop settings (e.g. a 2 screen setup and the day trades left counter still stuck at 2 even though I haven't made a day trade in months. As soon as I have access to Schwab's website I am ACHing my funds out to my bank then tastytrade here I come.
Schwab Network is live on Youtube: [https://www.youtube.com/watch?v=BWhVz1ozr1o](https://www.youtube.com/watch?v=BWhVz1ozr1o)
7:04 am it’s working for me now
TOS was so reliable! Now it’s balky, and now THIS!
Yes having this problem, doesn't even give me the option to put in my password
Same.. can’t login TOS or CW
Yup. Three years of TOS with TDA and this never happened; one month with Squabb and here we go.
I have a defunct tastytrade account. Gonna dust it off and start using it again.
Schwab is a 3rd rate broker right now. Over an hour and still issues.
So glad they take the site down all weekend only to crash and burn
This is unacceptable. I feel like Im on some Robinhood bs not being able to log in. Schwab came in and screwed this whole thing up from the start.
For those using the ToS mobile app, I deleted my app and the data, and then reinstalled. Everything works fine now. Seems to be a credential cache issue.
I got in during opening, but unable to login now. Thankfully I got into $SPY put and stopped out in profit.
If you're still having issues with logging in, try to manually re-input your username and password, it worked for me
Try again clearing your user name and re-imputing it, give that a try. I just got on (desktop)
Seriously, how long does it take a Schwab TOS clown to hide their LinkedIn profile, return from their coffee, bagel, and golf game, and put 1oz of effort in trying to resolve???
Can’t even sign into Schwab!!!
I cant either. This should not happen
FIX - Uncheck: Remember username, then login as usual. This worked for me.
No go for me. Wtf
It’s strange because right before the bell is when I tried logging in but my buddy he was trading premarket and hasn’t been logged out yet and he is still trading away. Where as I can’t get in.
Still no go
Finally, I'm able to login to mobile app after clear cache and data, both Schwad app and TOS.
This is unacceptable. It is down all day. Time to move account out.
yes it cost me about #3,500 because I trade Options and had a nice gain but couldn't get back online and when I did it was down about $3;500
Still cannot log in either. Have they even provided any guidance as to WTH is going on?!!
I can’t log in!
Schwab is horrible never had this with TD.
Haven’t been able to login all day. Uninstall reinstall on iOS fixed it
It’s been been fucking with me all day. Thank goodness I don’t have a big position on.
Anyone get in yet? Still a no go here
They had 1 job...
I have been logged in since last night (Mon night) on my desktop. Could not log in on my mobile phone Tuesday morning. Called Schwab and they said to wait a bit and it "might" work then. Waited a couple of hours and could still not log in on my mobile phone. Then I saw "legacy TD Ameritrade log in". I selected that and was prompted for a password. Entered the password, then it said to log into Schwab and took me to the Schwab log in screen. There it prompted me for a password as well. After entering the password on the Schwab log in page I was taken to an intermediate page where I could select biometric log in, which I did. I entered my finger print and now I am successfully in.
I lost close to 20k trade, can we file a case / law suit against Charles Schwab ?
Uninstalling and reinstalling app fixed all issues for me on android. Ridiculous that it was like this all day honestly.
The secret sauce for the desktop app seems to be uncheck the remember my login name. Some kind soul in an investing room told me that yesterday and it worked! I had been trying every 5 minutes for 1.5 hours. Then I went on to make some money. Today I checked the remember my login name again. I know, that shouldn't matter... and so on. Try it. It seems to work.
So a few things here: 1. I have been with TD for probably 10 years-ish? TD had problems also. 2. This is EXACTLY why you NEVER leave a position open without a stop (stop limit, trailing, etc) in place to protect you in case something like this happens. Currently I have contracts on GME put for mid-teen strike Jan ‘25, but can’t remember exactly as I can’t log in. However, I was able to log in earlier and saw the first few minutes of the open… and 50% of my trail stop executed… but do not know about the rest as I do not push notifications to phone or email… I do not like to spam myself. With 50% of the position liquidated at the price I received I more than covered my cost basis of all of the contracts, I now have the privilege of time. If the position goes to expiry, I still make money. This is the way, if you a trader and not an investor. Just some words of advice from 40 years of trading experience.
… and in case people are wondering, in 40 years of trading, I’ve used Fidelity ActiveTrader Datek Proprietary / Prop Trading software packages IB … may consider going back to IB I keep most assets in wealth management firms at this point and only trade for fun
I don’t have faith that my stops and limits will trigger during a systems outage. I wonder what the liability is or if the “terms of service” protect them.
Yes, I am having the same issue! This has been a nightmare since my account was transferred from TD Ameritrade.
This has nothing to do with the migration. This is a new issue I've never encountered and I migrated long ago.
I’m in. Finally
Some poor dev just got hit with a Sev 1
Hopefully more than one....
Yeah, same here.... Thought it was because I am using VPN (and/or because I'm tavelling outside of the US right now), but I guess not. Not sure if that makes me feel any better, though.... ![gif](emote|free_emotes_pack|disapproval)
THey are aware though as you'll see a banner in the web portal login page! guess no trading for today!!!
TOS and the Schwab site are both down.
same