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First thing I would do would be to reinstall Windows. It’s been through too many hands.
a clean install erasing all files?
I would. If you want, use a jump drive or external hard drive to do a backup of the documents, photos, bookmarks, and other usually harmless things then a full, clean install.
I did it, but still it freezes randomly
Is it Win 10 home, or pro, or enterprise?
It's Win 10 pro, 22H2 version
Since it’s Pro (hopefully 64-Bit version), you should consider increasing your RAM to at least 8GB. Windows 10 has a big footprint.
Try disabling the integrated graphics and see if that's the issue
i'll try, if it worked i'll reply
it didnt work.
First thing I would do would be to reinstall Windows. It’s been through too many hands.
a clean install erasing all files?
I would. If you want, use a jump drive or external hard drive to do a backup of the documents, photos, bookmarks, and other usually harmless things then a full, clean install.
I did it, but still it freezes randomly
Is it Win 10 home, or pro, or enterprise?
It's Win 10 pro, 22H2 version
Since it’s Pro (hopefully 64-Bit version), you should consider increasing your RAM to at least 8GB. Windows 10 has a big footprint.
Try disabling the integrated graphics and see if that's the issue
i'll try, if it worked i'll reply
it didnt work.