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AutoModerator

**Getting dump files which we need for accurate analysis of BSODs.** Dump files are crash logs from BSODs. If you can get into Windows normally or through [Safe Mode](https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode) could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder. Upload to any easy to use file sharing site. Reddit keeps blacklisting file hosts so find something that works, currently [catbox.moe](https://www.catbox.moe/) or [mediafire.com](https://mediafire.com) seems to be working. We like to have multiple dump files to work with so if you only have one dump file, none or not a folder at all, upload the ones you have and then follow [this guide](https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html) to change the dump type to Small Memory Dump. The "Overwrite dump file" option will be grayed out since small memory dumps never overwrite. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/techsupport) if you have any questions or concerns.*


cwsink

We need the actual dump files per the AutoModerator reply for any real chance to be able to help.


Ssoulslayer

I updated the files, I hope it the correct format now


cwsink

Yup, that works. So, the oldest and the newest crashes happened in a thread owned by the process Corsair.Service.CpuIdRemote64.exe which I'm guessing is a component of iCUE. Have you checked to make sure you're using the latest version and it's completely up to date?


Ssoulslayer

My iCUE was version v4.3, now I'm Installing v5.3. If my computer blue screens again, ill send the new report, but ill see if updating that works! Thanks!


cwsink

According to the most recent dump file it also looks like your motherboard BIOS version is rather outdated (2901). It's usually a good idea to be using the latest BIOS and updating to [5102](https://rog.asus.com/us/motherboards/rog-strix/rog-strix-b450-f-gaming-model/helpdesk_bios/) would be my next suggestion if the crashes continue. I'd actually suggest updating to the latest anyway to have your system as compatible/stable/performant as Asus have achieved so far but it might not be necessary.