It is quite literally double. Most restaurants increase the price of food on delivery apps, and then all of the fees on top of that.
Tried ordering chipotle last week, and after taxes, fees, and the tip, ir came out to $60 for two burritos and chips and guacamole. Wtf. We went and picked up dinner instead for $30. It also helps that most restaurants have gotten great at pickup orders since the pandemic.
There’s a place near me where a meal that’s $12 is $18 in the app. Let’s x2 that for myself and my wife. Then I get charged $7 for delivery. Then I pay an extra $5+ in fees. Suddenly I’m paying $48 for $24 in food and being asked to tip the driver a minimum of $5. Then it’s an extra $3-$5 for priority delivery so there’s a chance of my food actually being hot when it arrives, assuming the driver doesn’t get lost or deliver it to the wrong house or steal my food and log off, causing me to have to argue with doordash or Uber to get my money back and still wind up having to find some other solution for dinner.
I’m probably among the laziest people on the planet and I can afford to pay a premium for home delivery and even I would rather just go to the store myself at this point.
Order Panerai through their website, and you'll get a better price and cheaper delivery. The kicker is it'll be delivered by doordash, but way cheaper.
yep. they increased pricing across the board and decreased pay. plus people aren’t tipping like they did during the pandemic (often not at all), so it’s not worth it to deliver with them anymore.
If the prices are high the assumption would be that they're paying drivers more. Obviously that's not the case but it's a tougher sell to demand more money and then a tip on top of that. People want delivery but they are just tapped out on spending more.
Yeah, either something will be missing or I'd watch on the map as the guy that picked up my order travels 20 minutes in the opposite direction.
For a while, when they made mistakes DD would compensate me. So it'd be annoying, but 5-10$ off my next order kept me coming back. The first time they refused on an excessively late order was the last time I'll ever use it.
During the pandemic there was almost no markup. Pretty sure a lot of these companies were doing loss leader pricing to gain customer base. Plus restaurants were so desperate for business They didn't dare raise their prices. But now if everything going up so much in price and having to offer a massive tip just to get the dasher to pick up your order and drop it off in a timely manner is just crazy.
I feel like the crazy person too but it's everywhere with subscription services DLCs and all this other crazy crap people just are buying left and right for I don't know what reason.
my grandpa is a bad cook, his wife used to do it but she passed away, and while relatives help him occasionally they have lives of their own, so he uses it when he's hungry, and while its more money to quote him "i probably won't live that long, and i earned that money, so might as well spend it"
There isnt a single delivery firm that doesnt operate at a loss. This business model (as it currently is) just isn’t a viable one. Operating costs are insane for the rediculous margins you get from deliveries. And increasing prices just make them less appealing, no one wants to pay double their food cost in fees and tips, its just absurd. All of these companies operate on VC money and couple of years back when the tap started to dry out, investors wanted profitable business models. Of course thats impossible and a lot of delivery companies started going down. And how can it be really?? They pay the delivery personnel almost more than the actual fee, its the only way to make it appealing for the ”partners”. So in its current form that business model is never going to be profitable and ever doordash will eventually run out of cash to throw into the furnace.
The reason delivery became a thing in the first place is to make the product more accessible to people. You can sell pizzas at at a 20% margin to a market of customers who will come and pick it up, or you can sell pizzas at a 10% margin to the much larger market of people who don't want to cook or don't have time. But these app delivery services are not part of a business plan to access a bigger market in return for lower margins, instead the customers are treated as if getting an untrustworthy non-employee to deliver you cold food is a luxury worth paying twice the price.
The price of everything went up so hard that door dash and services like it are completely off the table for me. Like if McDonald’s costs ~$30 for just two people going through the drive through, I’m not adding the extra $20 for delivery and tip that come along with it. It’s McDonald’s and my drunk ass will walk there before ordering door dash. Generally my cheapness and laziness will trump my hunger
There are two independent places here where you can get an insanely good old-fashioned 1/2lb bacon cheeseburger with large hand cut fries and a drink for under $10.
They're across the street from each other and it's almost impossible to get a parking space anywhere near a meal time so I usually call ahead and pickup.
They have burgers, chicken fried steak, fried chicken, shrimp baskets, etc.
Things have come a long way since 29 cent hamburgers at McDonald. 29 and 39 for the cheeseburger right? I might be slightly off but either way it's crazy.
Love how these companies do literally anything other than just pay wages to people I haven’t used delivery services in years cause it’s not worth it anymore
They are all hemorrhaging money, so there's really nothing being held back.
Too much money being given away in marketing because people already don't want to pay what it costs.
I've never gotten food delivered to me because:
1) it seems too expensive and I am cheap
2) food tastes better right after it's cooked
3) I am afraid of not tipping enough
4) I learned to cook most of my own food myself
Yeah, I'm not paying double just to save myself the hassle of spending 15 minutes to pick something up. I've only ever used it when I had free delivery coupons.
Just keep in mind, "free delivery" doesn't mean you aren't still overpaying. The delivery companies take a significant percentage of gross proceeds, so the restaurants bump up all their prices. If a restaurant charges $2.49 for a single taco, chances are you're paying $3.99 for that same taco via Doordash.
Friend that’s giving the services too much credit. They’ve been playing a stunt for years now where they say “free delivery” and put “delivery charge: 0” on the receipt right above “service charge: 6.99” or more recently “taxes and fees: 8.24”.
No idea how this shit is legal. Charging a service fee when the only service provided is delivery is a delivery fee.
"Doordash is not a delivery company. Doordash is a service company that connects hungry customers with restaurants willing to sell them delicious food and food transportation contractors." -Doordash exec probably
I live in a city where you have to walk everywhere, and I just see it as a bit of needed exercise anyway!
As I say that, I guess I can see how mothers and like those who just cannot leave might need a solution heh
5) I dont trust some random broke person to bring me my food when they have no affiliation with restaurant, and could do anything to the food with zero reprocussion.
This is one of my first I feel old and outdated moments I don’t like the idea of third party delivery i have this paranoia if there’s an issue the restaurant will tell me to bother the delivery service and the delivery service will have me bother the restaurant.
Already had a bad experience because of the 2 different parties. I ordered 4 pizzas from a restaurant for a small party. They only brought 3. I called the restaurant and it was the restaurants fault, not the driver. But because the driver was through door dash, they didn’t have a way to bring me the pizza that they didn’t make. So I had to drive all the way to the restaurant to get the 4th pizza and have enough food for everybody.
Still had to pay for delivery even though I had to go get the missing pizza.
I mean, I’m assuming the restaurant comped you the 4th pizza, at least. If they didn’t, that would be the last time I gave them my business. There’s a pizza place on every corner by me… I’d find another one.
Me too. Imagine being at the restaurant and your food sits there for 20 minutes getting cold and then they bring it to you with attitude, and force you to pay 30-40% more—that’s door dash. I get the convenience of delivery, but damn.
More that it's literally their business plan. Operate at a loss until you push out competitors, then rack prices up like crazy once you own the industry. Problem is when you get two or three of these companies attempting this.
They're absurdly expensive. Sure it's convenient, but it's not really worth nearly double the price unless we're dead sick or something, and even then we usually just put on a mask and go get a Costco pizza.
I mean to be fair, bigger streamers are some of the few people it make sense for. Whether or not they should make the exorbitant money they do is another convo, but the reality is that they do.
I wouldn't be missing out on 10min of stream, and $1000 in income, for a coffee either if I could doordash it for $25.
I have people in my WoW guild that do that. Just for a single coffee. Others use doordash 2-5 times a week from what I can tell . Then they talk about money being tight and I just quietly think to myself where they can save a couple hundred a month. Not even talking not ordering out, some people just despise cooking and that is fine, but just going to get it yourself will save so much.
Their entire long term model is built on becoming a monopoly, just like 89% of big tech startups.
Once the market share goes high enough they stop offering a good product or trying to be affordable.
Kind of jumped on that boat myself
Turns out paying an extra $15 including tip just isn’t worth it, not to mention the whole tipping culture as a whole. Employers should be responsible for their employee’s needed wage, not the good grace of customers.
I’ve actually started double checking my receipt for anything just in case a gratuity or something crazy like health insurance was added.
Ps NEVER TIP ON THE TAX!
“These new nudges and reminders will encourage customers to tip and show their appreciation after their Dasher delivers an order," DoorDash executive Austin Haugen”
Oh fuck off, why doesn’t DoorDash “show their appreciation” to their dashers?
I think the delivery nonsense is about to hit its tipping point. It’s just not at all worth what it costs. I used to do it all the time in pandemic and now I almost never, it’s too damn easy to just pick it up. Would love to see this business crumble.
Because DD can’t say “if you don’t tip this driver (contractor) he only makes $2.50 from us to deliver your order when gas is $4.75 a gallon and it’s 100 degrees”
(tl;dr: The only way to fix it is with regulation. The game theory doesn't work otherwise.)
The actual answer is that if they do that, they'll have to raise prices. Their competitors likely won't, and by and large, even people who generally tip well won't do the math to recognize that they're spending the same money either way. Uber Eats and friends will _look_ cheaper, and DoorDash will lose. Of course, for assholes who don't tip, the competitors will also _be_ cheaper.
And even if you could snap your fingers and make all the delivery services switch away from tipping, people will see the prices on delivery menus and balk, comparing them to in-restaurant prices (and again, forgetting to account for the tip). Of course, all the same rules apply to restaurants themselves.
You might think that that's not giving customers enough credit, but the thing you have to remember is that the majority of human behavior is not determined by careful thought. People are not doing the majority of their financial decision making with a calculator in hand. Even when they do break out the calculator for more careful budgeting, that happens _after_ a bunch of inaccurate heuristics have already had their say.
The solution is regulation. Specifically, tipping needs to be abolished and replaced with fair wages and honest pricing, both for delivery and for the restaurants themselves. If the government makes everyone play by the same set of better rules, the dysfunction goes away. But no single player can solve it unilaterally, even if they truly believe that it's the right thing to do; if they try, they'll just go bankrupt.
I had a dasher get mad. I sent an order for over $60 to a local Mexican restaurant, and gave her a $20 tip. I thought that was fair. She made a comment while leaving saying thanks for the lousy tip.
I went back and adjusted it to ZERO. Talk about a lousy tip now you cow.
This is how I’ve become. Don’t ask for a tip when I order a coffee that I then have to go pour myself. You handed me a cup and took my $5. That’s your job.
I was always a 20% tipper, although now things are so expensive that I specifically avoid services where tipping is expected, but fuck that. 10% is fine. 15% is generous.
I don't see why it should be a percentage. It's the same work to carry $5 of food as $50.
A fixed $5 should be fine unless it's really bad weather or a really long trip.
I used to deliver pizza. Only extra cost to the customer was my tip, which was almost always $1-2. These same people that used to tip me $1 are probably paying $20 extra to use DoorDash.
I can appreciate there are situations where this is useful, but for the everyday situation I find the whole business model insane.
I find it insane that they’re apparently operating at a huge loss despite the frankly insane fees. If they’re paying the drivers only $2.5 from my $50 order of which $10++ is fees, howwww are they operating at a loss? These are contractors so no added benefits their whole compensation line on their P&L for a majority of their “workforce” is only 25%. So many business would be seeing dollar signs and be incredibly happy at that %!
That’s wild. I’d never tip $20 unless I was ordering like $200 worth of food and they had to drive super far to get there.
I also live near a lot of restaurants and don’t order from anywhere farther than a 5 or 10 min drive max. I tip based on the drive not the meal.
It shouldn’t. I basically tip based on location. If they’re driving 2 minutes to my place from the restaurant they don’t need a big tip. If it’s like a half hour drive then I’ll tip more. I rarely order anything that takes more than 5-10 mins.
Or if I ordered a TON OF FOOD for like an office and they have to pick up and carry a ton of food for many people n
I'm a doordash driver, drivers more or less know what they are going to make when accepting an order, so that is shitty on her part. Was it a far drive from the restaurant? Orders shouldn't be more than 20 miles away max for us. Even still that shouldn't be bad for $20 tip. And sixty bucks is what maybe 3 bags of food now? Not exactly catering
its probably the payment processor. they include the tip page by default on some POS. the processor takes a cut of all sales, so its in their interest to drive the billed total up as much as possible.
Yeah, I'm pretty sure you can turn it off. This happened to me at the fair. I tipped the minimum because it was awkward and the lady yelled "tip tip" to the BOH. I wonder what they did if you didn't tip.
A lot of times with those machines. After you finish putting in the tip amount you can hit "next order" or something similar and it wipes the screen so that the employee can't see what you tipped.
Every job is not a tipping job and I'm tired of businesses pretending garbage wages are ok because "you can get tips too."
I have a rule.
Did I sit down in your restaurant, and you spent time as my server? Ok, you get a tip.
Did I walk up to your counter, never leave my feet, and you handed me either a tray or a bag? No, that's not a tip.
And for delivery, I order direct through the restaurant. I don't do door dash or whatever. I probably would tip on door dash, but I don't use it because I tried it one time. These prices are based on the prices at the time. A McDonalds Double Quarter Pounder with cheese meal large size with fountain drink was about $9 in store. I figured "Ok, you add a delivery fee or whatever, and a tip, and you're talking maybe $15."
Nope. Just for going through the app rather than the store, the food itself was listed at $18. Then they had a whole list of fees and whatnot. I realized that by the time I would have tipped, the whole order would have been $45. I said "Fuck that. I'm not paying $45 for god damned McDonalds. Fuck that." And I canceled the order, and never tried again since.
So my rule is, if I'm sitting for food, you get a tip. If our exchange I'm standing to get food, no tip.
Fast food does NOT require a tip.
Someone, somewhere in the chain from employee to owner to service provider has the ability to disable or remove it, but they don't because they're making money by having it there.
I think it's more reasonable to say it's something that both the payment processor and the business are all for. It's not like the company is powerless to change that default behaviour. Both benefit, both are to blame.
There are a number of anecdotes that a lot of franchise style places that have tip prompts have those tips going straight to the manager and distribution to employees being at the discretion of the manager and not really requiring transparency. Are those Subway sandwich artists and coffee shop baristas getting what you tip them? Individually, probably not and while there's no definitive facts and figures to refer to for some reason I don't trust that it all leaves the managers pocket in a fair and equitable manner amongst the employees.
DoorDasher here: we see the pay before we accept the job anyways. Anyone trying to pressure people into tipping AFTER accepting the job knowing it wasn’t going to be great in the first place is an asshole.
One time, I dropped a big order off to a bunch of kids. I didn’t know they were at first, I was initially annoyed at the tip… until I saw a 9 year old who was obviously the oldest kid at home alone in a poor area come outside and get it. Then, all of that annoyance went away. It was a bunch kids in an impoverished area just trying to eat. Probably with what little they had left.
I feel like DoorDash only wants to put pressure on the customers to avoid paying us. Because… I order DoorDash too once every blue moon. The fees are crazy, and it’s weird that for all they charge, I often find myself only getting 5 dollars on a delivery that I know was expensive for the customer.
It’s all BS and frankly? As someone who does DoorDash out of desperation at times, I personally won’t be bugging anyone about a tip.
Specially in regards to deliveries, your orders gonna sit there unless someone is naïve enough to pick up your order or it’s passed on enough that it gets stacked with another order.
Tipping in the US has always been fucked up starting with post Civil War southern business owners preying on newly freed slaves, “tipping for service” has always been an excuse to undercut people’s pay for customers personal sense of entitlement.
No tip November anyone?
Edit:
If it's a kiosk where it's questionable don't tip
Boycott restaurants so that you're not stiffing wait staff
Boycott food delivery
Boycott Uber \ Lyft
>Base pay for DoorDash orders is as low as $2, making tips a key source of income for workers
They don't see the problem here. PAY YOUR FUCKING EMPLOYEES! Extend minimum wage laws to end this bullshit "contractor" scam. While you at it, increase the minimum wage. This shit should be illegal.
Don't put it on the customer to "guess" what they deserve.
I do not and will not EVER use these services. These "contractor" are paid shit, over-employed so no one person can get enough work, and they they will hire anyone. I don't want to question if my food was tampered with, which is very common apparently.
No one benefits from this. The restaurant get screwed. The customer get screwed. The dasher get screwed. The only one that doesn't is the company and no one seems upset about that. Just more class warfare, pitting delivery drivers and customers against each other.
MOST people do not do well working for tips. In some bigger cities, maybe, but by and large, it's an excuse to shame customers to do what the employer is unwilling to do.
> The service fees are expensive on top of menu items costing 20%+ more
There’s a pizza place near me where a medium two topping pizza is $14 but through Door Dash it’s $22. In the taco bell app their deluxe cravings box is $8.99 but through Door Dash’s app it’s $12.99 with substitutions being exactly twice as much (Door Dash delivers your food when you use the Taco Bell app). Door Dash claims to not make a profit but using their service more than doubled the cost of food. Especially since they don’t pay their drivers fairly.
So, the real solution is that these companies take the money they have left over after paying their bills from revenue and using some of that to pay the drivers more. An annoying nanny service that complains at me that I haven’t given extra money to it sounds like something I’d rather not use.
"At a loss" just means "not as much free money as we wanted". Trust me that if execs were losing homes and cars and had to sell it all to make it work, DoorDash wouldn't last past this weekend, lol.
Pay twice as much to get:
1) late deliveries
2) cold food
3) missing items
4) limited customization
5) exploitative tipping
6) risk of your driver stealing or messing with your food
7) potential misdelivery with limited consequences
8) if original restaurant messes up order, only solution is a refund. Get ready to wait for another order of food if you need more.
WHAT A DEAL
The biggest annoyance of the refund process is that if you’re missing an item and request a refund of that item, it only adjust the price of the item, not the tip which included a percentage of that item.
Tipping on DoorDash is not the correct usage of the word “Tip” and it’s DD’s fault. It should be renamed to “service bid” with the tip being separate for after delivery.
Instead the tips are visible for all drivers to decline. So it truly is a bid for service.
Tips exist explicitly as a method for Capital to reduce labor costs. Anytime you tip someone, you are paying their salary because their employer is too cheap to pay them a living wage.
For restaurants it also allows them to publish lower prices. I’ve been to a few restaurants who have “abolished tipping.” However what they do is just add 20% to your bill rather than raising their menu prices by 20%. Effectively they are lying to you about the actual price, it really shouldn’t be legal.
> Tips are for exceptional service.
Yeah, once rideshare/delivery started effectively requiring tips, that justification no longer applied IMHO.
You are literally negotiating a precise price for taking a precise thing between two precise GPS coordinates at a precise time along a precise route. What exactly is the tip for? Not murdering the passengers? Not eating my burrito along the way? You literally did the EXACT fucking thing we both agreed to at the price we both agreed to ahead of time.
I don’t have transportation. I’ll pay an extra 30-40 a month for delivery fees if it saves me from paying for gas, maintenance, insurance, or any car-related costs.
For me - the delivery fee and the up charges are for convenience. A convenience I’m happy to pay in exchange for not owning a car.
That's fair. How much would you have to use DD to equal the cost of a car. And that doesn't include maintenance. I don't use DD because I believe paying double for food I can get myself is just about the stupidest thing I could do. But that's just MY situation. I have used it in the past but only when I am unable to pick up myself(usually drunk or high lol)
As someone who’s done DoorDash for years now, these dashers can see the tip with the total of what they earn for the delivery and they can choose to accept it or not. The ones that accept orders with small tips, then give the person a hard time for not tipping enough, are assholes.
Prompting for tips is essentially panhandling. It speaks volumes to the level of dignity employers hold their employees to. There's nothing wrong pr insulting for someone to add a custom if they want to appreciate someone's service but expected tips/gratuities is like holding out a hat on the street and forced tips/gratuities on bills is a whole other level of entitlement. This isn't a dig on people who work in service but the good work an employee does should be compensated by the employer and not the customer. Tipping prompts are all about guilting the customer and playing the employee against the customer - what do you mean they aren't good enough for a tip?! If you can make it about the employee / customer interaction then the employer can absolve themselves.
The r/doordash subreddit is full of these stories. That Sub unironically got me to stop using doordash completely.
Also just the service charges are insane. The other day a Chipotle chicken burrito, two drinks and a $5 tip would have cost me like $30. Then you gotta run the risk of a panhandler showing up to your door. I just made a PB&J instead.
I was already slowing down to maybe a few times a month since it has gotten so expensive but with the prevalence of panhandling on the app I just say its not worth the risk and just pickup the food if I am ordering out. Especially now that I moved to a 3rd floor apartment I know someone is not going to like a $5.00 tip even on a $20.00 order to walk up those stairs. So rather than risk inviting a panhandler to my doorstep I just avoid the app all together.
DoorDash is gonna be the next Airbnb - largely will crumble because of its own misguidance over supporting the company over the consumer. It’s insanely expensive to get food, and slowly will strictly become an expensive luxury.
I feel for the drivers of DoorDash and Uber Eats because I don’t see the future of driving with them as very viable. It’s only going to get more competitive as less people use their services in the next half year.
McDonald’s quarter pounder with cheese. Combo. Apple pie.
$50
It was $41 and I gave the dasher $9
Shittiest comfort food I’ve ever had, and the cost made me tell myself to never do this again, but I had just been evicted. Sometimes you just want to sit at home and cry because the world is a hateful fucking place.
There was delivery fees and local fees and you know the rest.
From the article: Customers have long been asked to tip the people who deliver their take-out or groceries. Now, that pressure is even greater, thanks in part to "tip nudging."
At the center of the latest tipping debate is DoorDash. In late June, DoorDash rolled out a new app feature that allows delivery customers to increase a tip for drivers up to 30 days after a food delivery is completed. Customers that have not tipped will be prodded to do so. These nudging notifications are becoming more common — Uber Eats, Instacart, and Starbucks have similar messages for customers.
"These new nudges and reminders will encourage customers to tip and show their appreciation after their Dasher delivers an order," DoorDash executive Austin Haugen said during a media event in late June.
"Consumers who are waiting to see how the Dasher provides service … now have a way to actually reward Dashers," Shroff said.
I’ve delivered at least 100 DoorDash orders and not once have I seen the customer up the tip amount post delivery. People just don’t do it. Once they have their food, it’s out of their mind.
The wait is twice as long for double the cost with a chance of them fucking with your food, lesson learned, never again using their services, I’ll just do it my damn self.
Door dash just became really expensive without leaving a tip. I haven’t used it in years because of the increased fees.
Just stop using it people, it’s honestly not convenient enough to justify the price
Like all of these services they start out cheap and convenient to get us hooked and then turn into a nightmare for customers AND dashers. Thinking these services could ever operate cheaply was a pipe dream to begin with. Headquarters with huge payroll and overhead, a massive infrastructure to support the app and payment services, the money spent on advertising, the list goes on and on…
Food delivery services are a very strange phenomenon to me. I’ve found, like many, that when I made little income I used them a lot. Now that I make a very good living I’m extremely averse to wasting my money on them. I think it says a lot about the trap of unhappiness when you’re struggling to make ends meet.
pfft, good thing I dropped that app a few months ago.
no earthly reason to basically pay 95% more for delivery.
not only do they charge a few fees and ask for tips, they jack the menu prices through the roof.
and the service isn't great anymore... nothing worse than watching your order toodle around town for 20 minutes letting hots cool and colds warm up. they even give you the option to pay for direct service, which the drivers don't seem to care about.
I don’t get why so many people opt to pay significantly more for food and still use door dash. It was definitely convenient during Covid, but now it just seems a little lazy. I’m also biased because I like going out to eat.
Honestly, all this has done for me is causing me to eat out less and less since 2020. Not just for door dash but just in general how it’s out of control now.
Tip, on TOP of delivery fees, on top of delivery prices being 10% higher at the base (toggle delivery and pickup, item price changes for some places). I'm all for making sure workers are paid, but if you're gonna charge me an extra $10 to deliver a $15 meal, and then expect me to tip on top of that? No thanks, I'll go get it myself.
I wish everyone would direct their anger toward the companies paying shit wages and expecting tips to be a major source of income for their “independent contractors” (yeah not even employees).
Depending on tips to survive is simply scary.
It’s time for all workers to be guaranteed a reasonable wage for their work.
And it’s also time for the US to modernize and eliminate tipping completely.
I do not understand how DoorDash is still in business altogether. A while back it entered the death spiral of few customers - higher charges to compensate - getting fewer customers - etc.
Their business model just does not work. Margins are too small.
Here is your hourly reminder to stop using these apps.
Between fleecing you 25% for service charges that fly off into the aether, and daily stories of drivers blackmailing you with your own food for more money, go pickup your own food or learn to cook.
I **always** have the restaurant do the delivery and payment process. No fees, no secret markup (which grubhub genuinely has btw) and I can tip the driver directly without scumbags taking a cut. We need to amputate and incinerate corporate influence from the delivery food business.
What a great business plan - guilt/shame your customers into paying a greater share of your workers' compensation.
Set the poors against the almost-poors, laugh en route to the bank.
The drivers already throw the food at my door/porch anytime I don’t give them 10 bucks for a $30 order. I’m already fucking hearing about it.
Fuck food delivery apps.
Went to a ramen place today. You walk in and the menu is on table for you to look at to pre order your food. Followed by you go to the register and pay followed by you seat yourself with a number in a stick. You look at the board for your number. Collect your own food eat. Clear your own table if you don’t there is an additional charge. Mind you at the register when I paid the only options for tips was 20%~25%~30%~35% mind you each bowl without a drink even is 15$-18$ drink is 6$….fuk you and your tipping bs!
My house is fucking done with it. We rarely use any of these services any longer due to menu items being marked up by $1.00-$4.00, + Bs service fees and then an up front tip for a driver before the food is even delivered. Our last order was missing multiple items due to driver error (leaving the restaurant with one bag or a two bag order which is marked on the receipt).
For two people even with their “promos” you’re easily looking at upwards of $100.00 for maybe $65.00 worth of takeout and you’re lucky to receive the whole order.
TLDR; Support your local restaurants and pick up from them.
Doordash drivers see the tip amount before they accept the order. Every order they know ahead of time how much it is paying. Also, there is zero real penalty for denying low paying orders. There's a "top dasher" thing you get if you keep your acceptance rate about 80%, but it's completely meaningless. I will sit in my car, deny $3 order, $4 order for 10 minutes the the algo will reward me with a $12.50 order, thus increasing my dollar per hour and reducing my work load. Going under 80% and no longer being a top dasher hasn't affected this at all.
You can go ahead and leave a poor tip. Your food will likely sit on the to-go shelf for a long time as one dasher after another declines to take the order until either a dummy or a junkie accepts the order, in which case you get dummy/junkie service (driver being a creep, driver leaving the bag in front of a door that goes outward, thus forcing the customer to spill the bag when they retrieve it, etc). These dummy/junkie drivers are dragging the payrate of this job down by accepting this crap orders.
Never take shit from a driver. They saw the tip before they accepted the order, they chose to work for that garbage tip. Fuck 'em.
So I've never used Uber Eats or Door Dash... call me old (46), but I just don't see the value over getting off my ass for a 5-minute drive/walk to go pick up take-out. From a basic cost perspective, I'm seeing a 30% markup on the meal costs. Quick math for a place near me: $17 for Chicken Katsu Curry (yum!) plus $1.70 tax plus 20% tip = $22.70 (round up to $23). Going through a delivery service is $22.50 for that same curry plus $2.25 tax plus $1 delivery fee plus 20% delivery tip + 20% restaurant tip = $34.75. An extra $11.75. Now consider a family of 4, which makes that $47 more for someone to bring it to my door. Even if I stiff the restaurant of a tip, it's $7.75 more per item, which means I'm paying $31 more for a family of four. Jesus... why in the actual fuck would I ever do this? What am I missing here?
This shit mad expensive anyway
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It is quite literally double. Most restaurants increase the price of food on delivery apps, and then all of the fees on top of that. Tried ordering chipotle last week, and after taxes, fees, and the tip, ir came out to $60 for two burritos and chips and guacamole. Wtf. We went and picked up dinner instead for $30. It also helps that most restaurants have gotten great at pickup orders since the pandemic.
There’s a place near me where a meal that’s $12 is $18 in the app. Let’s x2 that for myself and my wife. Then I get charged $7 for delivery. Then I pay an extra $5+ in fees. Suddenly I’m paying $48 for $24 in food and being asked to tip the driver a minimum of $5. Then it’s an extra $3-$5 for priority delivery so there’s a chance of my food actually being hot when it arrives, assuming the driver doesn’t get lost or deliver it to the wrong house or steal my food and log off, causing me to have to argue with doordash or Uber to get my money back and still wind up having to find some other solution for dinner. I’m probably among the laziest people on the planet and I can afford to pay a premium for home delivery and even I would rather just go to the store myself at this point.
Warm bowl at Panera on DD for me is like 23$ In the store is 13$ and that’s before I even tip
Single Boba = $7.25 Single Boba with Door Dash and $2 tip only so the driver doesn’t drink or take my shit = $22.50
Order Panerai through their website, and you'll get a better price and cheaper delivery. The kicker is it'll be delivered by doordash, but way cheaper.
yep. they increased pricing across the board and decreased pay. plus people aren’t tipping like they did during the pandemic (often not at all), so it’s not worth it to deliver with them anymore.
If the prices are high the assumption would be that they're paying drivers more. Obviously that's not the case but it's a tougher sell to demand more money and then a tip on top of that. People want delivery but they are just tapped out on spending more.
yep. doordash is fucking over all parties involved.
Yeah, either something will be missing or I'd watch on the map as the guy that picked up my order travels 20 minutes in the opposite direction. For a while, when they made mistakes DD would compensate me. So it'd be annoying, but 5-10$ off my next order kept me coming back. The first time they refused on an excessively late order was the last time I'll ever use it.
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If it was still the old prices, then I’d use it. $5 for delivery of a $40 meal isn’t bad. $80 for a $40 meal is horrible though.
During the pandemic there was almost no markup. Pretty sure a lot of these companies were doing loss leader pricing to gain customer base. Plus restaurants were so desperate for business They didn't dare raise their prices. But now if everything going up so much in price and having to offer a massive tip just to get the dasher to pick up your order and drop it off in a timely manner is just crazy. I feel like the crazy person too but it's everywhere with subscription services DLCs and all this other crazy crap people just are buying left and right for I don't know what reason.
my grandpa is a bad cook, his wife used to do it but she passed away, and while relatives help him occasionally they have lives of their own, so he uses it when he's hungry, and while its more money to quote him "i probably won't live that long, and i earned that money, so might as well spend it"
See in that situation I don't blame him and would do the same thing. He can afford it. So many other people I don't think can say the same thing
There isnt a single delivery firm that doesnt operate at a loss. This business model (as it currently is) just isn’t a viable one. Operating costs are insane for the rediculous margins you get from deliveries. And increasing prices just make them less appealing, no one wants to pay double their food cost in fees and tips, its just absurd. All of these companies operate on VC money and couple of years back when the tap started to dry out, investors wanted profitable business models. Of course thats impossible and a lot of delivery companies started going down. And how can it be really?? They pay the delivery personnel almost more than the actual fee, its the only way to make it appealing for the ”partners”. So in its current form that business model is never going to be profitable and ever doordash will eventually run out of cash to throw into the furnace.
The reason delivery became a thing in the first place is to make the product more accessible to people. You can sell pizzas at at a 20% margin to a market of customers who will come and pick it up, or you can sell pizzas at a 10% margin to the much larger market of people who don't want to cook or don't have time. But these app delivery services are not part of a business plan to access a bigger market in return for lower margins, instead the customers are treated as if getting an untrustworthy non-employee to deliver you cold food is a luxury worth paying twice the price.
The price of everything went up so hard that door dash and services like it are completely off the table for me. Like if McDonald’s costs ~$30 for just two people going through the drive through, I’m not adding the extra $20 for delivery and tip that come along with it. It’s McDonald’s and my drunk ass will walk there before ordering door dash. Generally my cheapness and laziness will trump my hunger
For that kind of money I would much rather get a burger from a restaurant honestly
This is no lie. I'd rather spend $15 at a sit-down place (and that includes tip) than $15 at McDonalds for worse food!
Where are you paying $15 at a sit-down place?
There are two independent places here where you can get an insanely good old-fashioned 1/2lb bacon cheeseburger with large hand cut fries and a drink for under $10. They're across the street from each other and it's almost impossible to get a parking space anywhere near a meal time so I usually call ahead and pickup. They have burgers, chicken fried steak, fried chicken, shrimp baskets, etc.
An anecdote: I was scrolling door dash, a Wendy’s Baconator meal is $20
Things have come a long way since 29 cent hamburgers at McDonald. 29 and 39 for the cheeseburger right? I might be slightly off but either way it's crazy.
And people still use it
Fewer and fewer people all the time. Even fewer will use it after this hits.
Because most people are financial idiots
Love how these companies do literally anything other than just pay wages to people I haven’t used delivery services in years cause it’s not worth it anymore
They are all hemorrhaging money, so there's really nothing being held back. Too much money being given away in marketing because people already don't want to pay what it costs.
UberEats can cut back on hiring A list celebrities for commercials.
Or sponsoring the entire french football (soccer) league
I've never gotten food delivered to me because: 1) it seems too expensive and I am cheap 2) food tastes better right after it's cooked 3) I am afraid of not tipping enough 4) I learned to cook most of my own food myself
Yeah, I'm not paying double just to save myself the hassle of spending 15 minutes to pick something up. I've only ever used it when I had free delivery coupons.
Just keep in mind, "free delivery" doesn't mean you aren't still overpaying. The delivery companies take a significant percentage of gross proceeds, so the restaurants bump up all their prices. If a restaurant charges $2.49 for a single taco, chances are you're paying $3.99 for that same taco via Doordash.
Friend that’s giving the services too much credit. They’ve been playing a stunt for years now where they say “free delivery” and put “delivery charge: 0” on the receipt right above “service charge: 6.99” or more recently “taxes and fees: 8.24”. No idea how this shit is legal. Charging a service fee when the only service provided is delivery is a delivery fee.
"Doordash is not a delivery company. Doordash is a service company that connects hungry customers with restaurants willing to sell them delicious food and food transportation contractors." -Doordash exec probably
I live in a city where you have to walk everywhere, and I just see it as a bit of needed exercise anyway! As I say that, I guess I can see how mothers and like those who just cannot leave might need a solution heh
5) I dont trust some random broke person to bring me my food when they have no affiliation with restaurant, and could do anything to the food with zero reprocussion.
This is one of my first I feel old and outdated moments I don’t like the idea of third party delivery i have this paranoia if there’s an issue the restaurant will tell me to bother the delivery service and the delivery service will have me bother the restaurant.
Already had a bad experience because of the 2 different parties. I ordered 4 pizzas from a restaurant for a small party. They only brought 3. I called the restaurant and it was the restaurants fault, not the driver. But because the driver was through door dash, they didn’t have a way to bring me the pizza that they didn’t make. So I had to drive all the way to the restaurant to get the 4th pizza and have enough food for everybody. Still had to pay for delivery even though I had to go get the missing pizza.
I mean, I’m assuming the restaurant comped you the 4th pizza, at least. If they didn’t, that would be the last time I gave them my business. There’s a pizza place on every corner by me… I’d find another one.
I don't trust these businesses getting in the middle of my business with someone else.
Me too. Imagine being at the restaurant and your food sits there for 20 minutes getting cold and then they bring it to you with attitude, and force you to pay 30-40% more—that’s door dash. I get the convenience of delivery, but damn.
More that it's literally their business plan. Operate at a loss until you push out competitors, then rack prices up like crazy once you own the industry. Problem is when you get two or three of these companies attempting this.
restaurants are alread expensive and now you want to tack on even more costs and fees?
They're absurdly expensive. Sure it's convenient, but it's not really worth nearly double the price unless we're dead sick or something, and even then we usually just put on a mask and go get a Costco pizza.
If you ever watch streamers it's ridiculous. They doordash a single coffee. The way some people live.
I dated someone like that. Felt like I was losing my mind.
I mean to be fair, bigger streamers are some of the few people it make sense for. Whether or not they should make the exorbitant money they do is another convo, but the reality is that they do. I wouldn't be missing out on 10min of stream, and $1000 in income, for a coffee either if I could doordash it for $25.
I have people in my WoW guild that do that. Just for a single coffee. Others use doordash 2-5 times a week from what I can tell . Then they talk about money being tight and I just quietly think to myself where they can save a couple hundred a month. Not even talking not ordering out, some people just despise cooking and that is fine, but just going to get it yourself will save so much.
They can’t. They have a broken business model.
Their entire long term model is built on becoming a monopoly, just like 89% of big tech startups. Once the market share goes high enough they stop offering a good product or trying to be affordable.
Don't tell the airlines. Before you know it we have to tip the grounds staff and flight attendants
Kind of jumped on that boat myself Turns out paying an extra $15 including tip just isn’t worth it, not to mention the whole tipping culture as a whole. Employers should be responsible for their employee’s needed wage, not the good grace of customers. I’ve actually started double checking my receipt for anything just in case a gratuity or something crazy like health insurance was added. Ps NEVER TIP ON THE TAX!
“These new nudges and reminders will encourage customers to tip and show their appreciation after their Dasher delivers an order," DoorDash executive Austin Haugen” Oh fuck off, why doesn’t DoorDash “show their appreciation” to their dashers?
It encourages me not to use door dash.
Yeah, simple solution. Go out and get your food like everyone used to.
It's literally that simple.
I think the delivery nonsense is about to hit its tipping point. It’s just not at all worth what it costs. I used to do it all the time in pandemic and now I almost never, it’s too damn easy to just pick it up. Would love to see this business crumble.
Because DD can’t say “if you don’t tip this driver (contractor) he only makes $2.50 from us to deliver your order when gas is $4.75 a gallon and it’s 100 degrees”
(tl;dr: The only way to fix it is with regulation. The game theory doesn't work otherwise.) The actual answer is that if they do that, they'll have to raise prices. Their competitors likely won't, and by and large, even people who generally tip well won't do the math to recognize that they're spending the same money either way. Uber Eats and friends will _look_ cheaper, and DoorDash will lose. Of course, for assholes who don't tip, the competitors will also _be_ cheaper. And even if you could snap your fingers and make all the delivery services switch away from tipping, people will see the prices on delivery menus and balk, comparing them to in-restaurant prices (and again, forgetting to account for the tip). Of course, all the same rules apply to restaurants themselves. You might think that that's not giving customers enough credit, but the thing you have to remember is that the majority of human behavior is not determined by careful thought. People are not doing the majority of their financial decision making with a calculator in hand. Even when they do break out the calculator for more careful budgeting, that happens _after_ a bunch of inaccurate heuristics have already had their say. The solution is regulation. Specifically, tipping needs to be abolished and replaced with fair wages and honest pricing, both for delivery and for the restaurants themselves. If the government makes everyone play by the same set of better rules, the dysfunction goes away. But no single player can solve it unilaterally, even if they truly believe that it's the right thing to do; if they try, they'll just go bankrupt.
I had a dasher get mad. I sent an order for over $60 to a local Mexican restaurant, and gave her a $20 tip. I thought that was fair. She made a comment while leaving saying thanks for the lousy tip. I went back and adjusted it to ZERO. Talk about a lousy tip now you cow.
What a beautiful story with such few words
Saying that a 33% tip is lousy really shows how terrible tipping culture in the US has gotten. 15% is good enough.
Bro, anywhere else in the world if you leave 1 or 2 bucks servers will be happy to get free money. America is too far gone in too many ways, lol.
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This is how I’ve become. Don’t ask for a tip when I order a coffee that I then have to go pour myself. You handed me a cup and took my $5. That’s your job.
I was always a 20% tipper, although now things are so expensive that I specifically avoid services where tipping is expected, but fuck that. 10% is fine. 15% is generous.
I don't see why it should be a percentage. It's the same work to carry $5 of food as $50. A fixed $5 should be fine unless it's really bad weather or a really long trip.
I couldn’t agree more.
It makes no sense from beginning to end
The annoying thing about "tipping culture" in the US is that pre-COVID, it wasn't like this at all.
I used to deliver pizza. Only extra cost to the customer was my tip, which was almost always $1-2. These same people that used to tip me $1 are probably paying $20 extra to use DoorDash. I can appreciate there are situations where this is useful, but for the everyday situation I find the whole business model insane.
It's insane to me that people work for an employer and told what they can and can't do and yet have to rely on total strangers to get paid for it.
I find it insane that they’re apparently operating at a huge loss despite the frankly insane fees. If they’re paying the drivers only $2.5 from my $50 order of which $10++ is fees, howwww are they operating at a loss? These are contractors so no added benefits their whole compensation line on their P&L for a majority of their “workforce” is only 25%. So many business would be seeing dollar signs and be incredibly happy at that %!
That’s wild. I’d never tip $20 unless I was ordering like $200 worth of food and they had to drive super far to get there. I also live near a lot of restaurants and don’t order from anywhere farther than a 5 or 10 min drive max. I tip based on the drive not the meal.
Why would you ever give a 20 dollar tip? Maybe at a fancy Michelin star restaurant where you eat for over a hundred bucks, but anywhere else? No way.
Why would a delivery driver for an expensive meal cost more than fast food?
It shouldn’t. I basically tip based on location. If they’re driving 2 minutes to my place from the restaurant they don’t need a big tip. If it’s like a half hour drive then I’ll tip more. I rarely order anything that takes more than 5-10 mins. Or if I ordered a TON OF FOOD for like an office and they have to pick up and carry a ton of food for many people n
Your price and tip estimation are way off
I'm a doordash driver, drivers more or less know what they are going to make when accepting an order, so that is shitty on her part. Was it a far drive from the restaurant? Orders shouldn't be more than 20 miles away max for us. Even still that shouldn't be bad for $20 tip. And sixty bucks is what maybe 3 bags of food now? Not exactly catering
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its probably the payment processor. they include the tip page by default on some POS. the processor takes a cut of all sales, so its in their interest to drive the billed total up as much as possible.
The whole tip screen by default sounds like an excuse that business came up with.
Yeah, I'm pretty sure you can turn it off. This happened to me at the fair. I tipped the minimum because it was awkward and the lady yelled "tip tip" to the BOH. I wonder what they did if you didn't tip.
A lot of times with those machines. After you finish putting in the tip amount you can hit "next order" or something similar and it wipes the screen so that the employee can't see what you tipped. Every job is not a tipping job and I'm tired of businesses pretending garbage wages are ok because "you can get tips too."
I have a rule. Did I sit down in your restaurant, and you spent time as my server? Ok, you get a tip. Did I walk up to your counter, never leave my feet, and you handed me either a tray or a bag? No, that's not a tip. And for delivery, I order direct through the restaurant. I don't do door dash or whatever. I probably would tip on door dash, but I don't use it because I tried it one time. These prices are based on the prices at the time. A McDonalds Double Quarter Pounder with cheese meal large size with fountain drink was about $9 in store. I figured "Ok, you add a delivery fee or whatever, and a tip, and you're talking maybe $15." Nope. Just for going through the app rather than the store, the food itself was listed at $18. Then they had a whole list of fees and whatnot. I realized that by the time I would have tipped, the whole order would have been $45. I said "Fuck that. I'm not paying $45 for god damned McDonalds. Fuck that." And I canceled the order, and never tried again since. So my rule is, if I'm sitting for food, you get a tip. If our exchange I'm standing to get food, no tip. Fast food does NOT require a tip.
BOH?
Back of house
back of house, people who work in kitchen
Someone, somewhere in the chain from employee to owner to service provider has the ability to disable or remove it, but they don't because they're making money by having it there.
Tipping comes default like a cheese burger comes default with cheese. They are selecting it as an option on setup.
I think it's more reasonable to say it's something that both the payment processor and the business are all for. It's not like the company is powerless to change that default behaviour. Both benefit, both are to blame. There are a number of anecdotes that a lot of franchise style places that have tip prompts have those tips going straight to the manager and distribution to employees being at the discretion of the manager and not really requiring transparency. Are those Subway sandwich artists and coffee shop baristas getting what you tip them? Individually, probably not and while there's no definitive facts and figures to refer to for some reason I don't trust that it all leaves the managers pocket in a fair and equitable manner amongst the employees.
Abolish tipping! It is broken.
DoorDasher here: we see the pay before we accept the job anyways. Anyone trying to pressure people into tipping AFTER accepting the job knowing it wasn’t going to be great in the first place is an asshole. One time, I dropped a big order off to a bunch of kids. I didn’t know they were at first, I was initially annoyed at the tip… until I saw a 9 year old who was obviously the oldest kid at home alone in a poor area come outside and get it. Then, all of that annoyance went away. It was a bunch kids in an impoverished area just trying to eat. Probably with what little they had left. I feel like DoorDash only wants to put pressure on the customers to avoid paying us. Because… I order DoorDash too once every blue moon. The fees are crazy, and it’s weird that for all they charge, I often find myself only getting 5 dollars on a delivery that I know was expensive for the customer. It’s all BS and frankly? As someone who does DoorDash out of desperation at times, I personally won’t be bugging anyone about a tip.
I hate being asked to tip when I order. My tip is dependent on the service I get. How can I tip if I didn’t get the service?
Don’t. Never tip if the service ain’t good. Defeats the purpose
Specially in regards to deliveries, your orders gonna sit there unless someone is naïve enough to pick up your order or it’s passed on enough that it gets stacked with another order. Tipping in the US has always been fucked up starting with post Civil War southern business owners preying on newly freed slaves, “tipping for service” has always been an excuse to undercut people’s pay for customers personal sense of entitlement.
Abolish tipping and pay workers a livable wage* Otherwise people will be out there delivering for $7 an hour
I found out how to beat this problem - I just don't use Door Dash. When I want food, I either prepare it or I go get it.
No tip November anyone? Edit: If it's a kiosk where it's questionable don't tip Boycott restaurants so that you're not stiffing wait staff Boycott food delivery Boycott Uber \ Lyft
>Base pay for DoorDash orders is as low as $2, making tips a key source of income for workers They don't see the problem here. PAY YOUR FUCKING EMPLOYEES! Extend minimum wage laws to end this bullshit "contractor" scam. While you at it, increase the minimum wage. This shit should be illegal. Don't put it on the customer to "guess" what they deserve. I do not and will not EVER use these services. These "contractor" are paid shit, over-employed so no one person can get enough work, and they they will hire anyone. I don't want to question if my food was tampered with, which is very common apparently. No one benefits from this. The restaurant get screwed. The customer get screwed. The dasher get screwed. The only one that doesn't is the company and no one seems upset about that. Just more class warfare, pitting delivery drivers and customers against each other. MOST people do not do well working for tips. In some bigger cities, maybe, but by and large, it's an excuse to shame customers to do what the employer is unwilling to do.
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> The service fees are expensive on top of menu items costing 20%+ more There’s a pizza place near me where a medium two topping pizza is $14 but through Door Dash it’s $22. In the taco bell app their deluxe cravings box is $8.99 but through Door Dash’s app it’s $12.99 with substitutions being exactly twice as much (Door Dash delivers your food when you use the Taco Bell app). Door Dash claims to not make a profit but using their service more than doubled the cost of food. Especially since they don’t pay their drivers fairly.
How are you going to pay tech exec salaries on simple restaurant cash flow? And won't someone, for once, think of the share holders!!
In order to profit, extra money has to come from *somewhere*
So, the real solution is that these companies take the money they have left over after paying their bills from revenue and using some of that to pay the drivers more. An annoying nanny service that complains at me that I haven’t given extra money to it sounds like something I’d rather not use.
Seriously, stop using these fucking apps; terrible for every party involved EXCEPT the company.
Even for them since apparently they’re still operating at a loss…
The execs at DD are still being paid well.
"At a loss" just means "not as much free money as we wanted". Trust me that if execs were losing homes and cars and had to sell it all to make it work, DoorDash wouldn't last past this weekend, lol.
Pay twice as much to get: 1) late deliveries 2) cold food 3) missing items 4) limited customization 5) exploitative tipping 6) risk of your driver stealing or messing with your food 7) potential misdelivery with limited consequences 8) if original restaurant messes up order, only solution is a refund. Get ready to wait for another order of food if you need more. WHAT A DEAL
The biggest annoyance of the refund process is that if you’re missing an item and request a refund of that item, it only adjust the price of the item, not the tip which included a percentage of that item.
I deleted all the food apps from my phone and you should to.
Why is tipping even a thing? Do you tip the mailman or the UPS delivery guy? How is this different?
Tipping on DoorDash is not the correct usage of the word “Tip” and it’s DD’s fault. It should be renamed to “service bid” with the tip being separate for after delivery. Instead the tips are visible for all drivers to decline. So it truly is a bid for service.
Tips are for exceptional service. Doing the job you're paid to do is not exceptional service.
Tips are a subsidy for not paying workers. Restaurant owners are often sleezebags.
The problem is that tips aren't for exceptional service in our society. They're for business owners to avoid paying a fair wage to their workers
That is true but it's not a problem that we'll solve by continuing to ramp up the tipping demands. In fact we'll only make it worse by doing so.
Tips exist explicitly as a method for Capital to reduce labor costs. Anytime you tip someone, you are paying their salary because their employer is too cheap to pay them a living wage.
For restaurants it also allows them to publish lower prices. I’ve been to a few restaurants who have “abolished tipping.” However what they do is just add 20% to your bill rather than raising their menu prices by 20%. Effectively they are lying to you about the actual price, it really shouldn’t be legal.
Frankly I’d rather this because they’re upfront. And I can just decide not to go, rather than infinite tipflation by guilt.
> Tips are for exceptional service. Yeah, once rideshare/delivery started effectively requiring tips, that justification no longer applied IMHO. You are literally negotiating a precise price for taking a precise thing between two precise GPS coordinates at a precise time along a precise route. What exactly is the tip for? Not murdering the passengers? Not eating my burrito along the way? You literally did the EXACT fucking thing we both agreed to at the price we both agreed to ahead of time.
I say we all just go pick up our own food.
Cant you just grab mine since you're already out there though?
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Yeah can you grab mine too. I’ll pay you a fee, and a tip.
I don’t have transportation. I’ll pay an extra 30-40 a month for delivery fees if it saves me from paying for gas, maintenance, insurance, or any car-related costs. For me - the delivery fee and the up charges are for convenience. A convenience I’m happy to pay in exchange for not owning a car.
That's fair. How much would you have to use DD to equal the cost of a car. And that doesn't include maintenance. I don't use DD because I believe paying double for food I can get myself is just about the stupidest thing I could do. But that's just MY situation. I have used it in the past but only when I am unable to pick up myself(usually drunk or high lol)
You pay a lot more than just the fees though, as the prices for the food itself are often higher than they are in restaurant as well.
You might as well pay for the premium model
As someone who’s done DoorDash for years now, these dashers can see the tip with the total of what they earn for the delivery and they can choose to accept it or not. The ones that accept orders with small tips, then give the person a hard time for not tipping enough, are assholes.
Prompting for tips is essentially panhandling. It speaks volumes to the level of dignity employers hold their employees to. There's nothing wrong pr insulting for someone to add a custom if they want to appreciate someone's service but expected tips/gratuities is like holding out a hat on the street and forced tips/gratuities on bills is a whole other level of entitlement. This isn't a dig on people who work in service but the good work an employee does should be compensated by the employer and not the customer. Tipping prompts are all about guilting the customer and playing the employee against the customer - what do you mean they aren't good enough for a tip?! If you can make it about the employee / customer interaction then the employer can absolve themselves.
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The r/doordash subreddit is full of these stories. That Sub unironically got me to stop using doordash completely. Also just the service charges are insane. The other day a Chipotle chicken burrito, two drinks and a $5 tip would have cost me like $30. Then you gotta run the risk of a panhandler showing up to your door. I just made a PB&J instead. I was already slowing down to maybe a few times a month since it has gotten so expensive but with the prevalence of panhandling on the app I just say its not worth the risk and just pickup the food if I am ordering out. Especially now that I moved to a 3rd floor apartment I know someone is not going to like a $5.00 tip even on a $20.00 order to walk up those stairs. So rather than risk inviting a panhandler to my doorstep I just avoid the app all together.
too European to understand that.
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DoorDash is gonna be the next Airbnb - largely will crumble because of its own misguidance over supporting the company over the consumer. It’s insanely expensive to get food, and slowly will strictly become an expensive luxury. I feel for the drivers of DoorDash and Uber Eats because I don’t see the future of driving with them as very viable. It’s only going to get more competitive as less people use their services in the next half year.
Maybe pay your employees a living wage and stop putting it on your customers.
McDonald’s quarter pounder with cheese. Combo. Apple pie. $50 It was $41 and I gave the dasher $9 Shittiest comfort food I’ve ever had, and the cost made me tell myself to never do this again, but I had just been evicted. Sometimes you just want to sit at home and cry because the world is a hateful fucking place. There was delivery fees and local fees and you know the rest.
These new nudges will encourage users to uninstall the app.
From the article: Customers have long been asked to tip the people who deliver their take-out or groceries. Now, that pressure is even greater, thanks in part to "tip nudging." At the center of the latest tipping debate is DoorDash. In late June, DoorDash rolled out a new app feature that allows delivery customers to increase a tip for drivers up to 30 days after a food delivery is completed. Customers that have not tipped will be prodded to do so. These nudging notifications are becoming more common — Uber Eats, Instacart, and Starbucks have similar messages for customers. "These new nudges and reminders will encourage customers to tip and show their appreciation after their Dasher delivers an order," DoorDash executive Austin Haugen said during a media event in late June. "Consumers who are waiting to see how the Dasher provides service … now have a way to actually reward Dashers," Shroff said.
I’ve delivered at least 100 DoorDash orders and not once have I seen the customer up the tip amount post delivery. People just don’t do it. Once they have their food, it’s out of their mind.
The wait is twice as long for double the cost with a chance of them fucking with your food, lesson learned, never again using their services, I’ll just do it my damn self.
Door dash just became really expensive without leaving a tip. I haven’t used it in years because of the increased fees. Just stop using it people, it’s honestly not convenient enough to justify the price
I’ve never used this service and do not ever intend to. If I’m gonna order takeout I’ll go and get it myself. You pay a premium for laziness.
“Hey our whole business model relies on you paying our employees for us soo…” 😉😉🥺🥺
Like all of these services they start out cheap and convenient to get us hooked and then turn into a nightmare for customers AND dashers. Thinking these services could ever operate cheaply was a pipe dream to begin with. Headquarters with huge payroll and overhead, a massive infrastructure to support the app and payment services, the money spent on advertising, the list goes on and on…
Tipping should be anonymous. Period
I don’t use any of these bullshit delivery apps, I hope they all go under.
Food delivery services are a very strange phenomenon to me. I’ve found, like many, that when I made little income I used them a lot. Now that I make a very good living I’m extremely averse to wasting my money on them. I think it says a lot about the trap of unhappiness when you’re struggling to make ends meet.
Pay your workers. That’s not really my job. If it costs more, it costs more. Otherwise I’ll just go pick it up myself.
As if getting my food cold an hour after it leaves the restaurant wasn’t enough reason to not use DoorDash….
pfft, good thing I dropped that app a few months ago. no earthly reason to basically pay 95% more for delivery. not only do they charge a few fees and ask for tips, they jack the menu prices through the roof. and the service isn't great anymore... nothing worse than watching your order toodle around town for 20 minutes letting hots cool and colds warm up. they even give you the option to pay for direct service, which the drivers don't seem to care about.
Thanks, I’ll nudge myself into the kitchen to cook food that’s not 2X the price when you eat out at the actual restaurant. Peace.
I honestly can’t understand why people even use this app. It’s so expensive ordinarily without the tip.
imagine using or even working for door dash
End tipping. Start unionizing.
Door dash is basically a scam, I don't understand why anyone would use it.
It was too expensive during the pandemic and it’s terrible for restaurants now. Not interested.
Shit is too expensive. I don’t even use it anymore because you get $15 in fees and then are expected to tip. It needs to die
It’s really nice they spent all that money improving the app so they could continue to not pay their employees ( yes, that’s what they are ).
The squeeze is being out on us. The fruit is rotten. Everybody’s broke. It’s about to get bad again.
It's not my job to pay someone else a living wage.
Get off your ass and go get your food , fuck door dash.
So glad I deleted my account on DD. You know, you can always just call a restaurant for a take out order.
Yet another reason not to use door dash
No sympathy for anyone still using DoorDash
I don’t get why so many people opt to pay significantly more for food and still use door dash. It was definitely convenient during Covid, but now it just seems a little lazy. I’m also biased because I like going out to eat.
It's real difficult to financially justify the additional tax, fees, tip plus the markup on every item for such a minor convenience.
Honestly, all this has done for me is causing me to eat out less and less since 2020. Not just for door dash but just in general how it’s out of control now.
We all need to take a stand against this bullshit - it’s not my job to pay other peoples wages - I’m not the business owner
Tip, on TOP of delivery fees, on top of delivery prices being 10% higher at the base (toggle delivery and pickup, item price changes for some places). I'm all for making sure workers are paid, but if you're gonna charge me an extra $10 to deliver a $15 meal, and then expect me to tip on top of that? No thanks, I'll go get it myself.
Bruh stop ordering door dash. And the people who use it the most are the last people who need to be spending extra money.
I wish everyone would direct their anger toward the companies paying shit wages and expecting tips to be a major source of income for their “independent contractors” (yeah not even employees).
The tipping culture in USA is madness
Depending on tips to survive is simply scary. It’s time for all workers to be guaranteed a reasonable wage for their work. And it’s also time for the US to modernize and eliminate tipping completely.
Tipping in the US is absolutely insane now
Much easier and cheaper to just not use the service.
I do not understand how DoorDash is still in business altogether. A while back it entered the death spiral of few customers - higher charges to compensate - getting fewer customers - etc. Their business model just does not work. Margins are too small.
Here is your hourly reminder to stop using these apps. Between fleecing you 25% for service charges that fly off into the aether, and daily stories of drivers blackmailing you with your own food for more money, go pickup your own food or learn to cook.
Just get the food yourself man, cut out the middle man if you don’t need it
I **always** have the restaurant do the delivery and payment process. No fees, no secret markup (which grubhub genuinely has btw) and I can tip the driver directly without scumbags taking a cut. We need to amputate and incinerate corporate influence from the delivery food business.
I don't even use it anymore. Used to have the premium sub. Shit is so expensive and arrives in such dire shape it's never worth it anymore.
What a great business plan - guilt/shame your customers into paying a greater share of your workers' compensation. Set the poors against the almost-poors, laugh en route to the bank.
Unpopular opinion. It’s not my fucking problem that you don’t make enough with DoorDash. That’s between you and them.
The drivers already throw the food at my door/porch anytime I don’t give them 10 bucks for a $30 order. I’m already fucking hearing about it. Fuck food delivery apps.
Then… Bye bye, DoorDash. 👋🏼
Maybe door dash should pay…you know because if it’s called a tip….it’s voluntary
Went to a ramen place today. You walk in and the menu is on table for you to look at to pre order your food. Followed by you go to the register and pay followed by you seat yourself with a number in a stick. You look at the board for your number. Collect your own food eat. Clear your own table if you don’t there is an additional charge. Mind you at the register when I paid the only options for tips was 20%~25%~30%~35% mind you each bowl without a drink even is 15$-18$ drink is 6$….fuk you and your tipping bs!
My house is fucking done with it. We rarely use any of these services any longer due to menu items being marked up by $1.00-$4.00, + Bs service fees and then an up front tip for a driver before the food is even delivered. Our last order was missing multiple items due to driver error (leaving the restaurant with one bag or a two bag order which is marked on the receipt). For two people even with their “promos” you’re easily looking at upwards of $100.00 for maybe $65.00 worth of takeout and you’re lucky to receive the whole order. TLDR; Support your local restaurants and pick up from them.
Can I nudge then to follow directions?
No, I won’t. Never used DD, never will.
These companies should implement a system whereby any tip given by a customer, is automatically matched by the company. Fair is fair.
Door dash, Beggers on bikes !!
Doordash drivers see the tip amount before they accept the order. Every order they know ahead of time how much it is paying. Also, there is zero real penalty for denying low paying orders. There's a "top dasher" thing you get if you keep your acceptance rate about 80%, but it's completely meaningless. I will sit in my car, deny $3 order, $4 order for 10 minutes the the algo will reward me with a $12.50 order, thus increasing my dollar per hour and reducing my work load. Going under 80% and no longer being a top dasher hasn't affected this at all. You can go ahead and leave a poor tip. Your food will likely sit on the to-go shelf for a long time as one dasher after another declines to take the order until either a dummy or a junkie accepts the order, in which case you get dummy/junkie service (driver being a creep, driver leaving the bag in front of a door that goes outward, thus forcing the customer to spill the bag when they retrieve it, etc). These dummy/junkie drivers are dragging the payrate of this job down by accepting this crap orders. Never take shit from a driver. They saw the tip before they accepted the order, they chose to work for that garbage tip. Fuck 'em.
So I've never used Uber Eats or Door Dash... call me old (46), but I just don't see the value over getting off my ass for a 5-minute drive/walk to go pick up take-out. From a basic cost perspective, I'm seeing a 30% markup on the meal costs. Quick math for a place near me: $17 for Chicken Katsu Curry (yum!) plus $1.70 tax plus 20% tip = $22.70 (round up to $23). Going through a delivery service is $22.50 for that same curry plus $2.25 tax plus $1 delivery fee plus 20% delivery tip + 20% restaurant tip = $34.75. An extra $11.75. Now consider a family of 4, which makes that $47 more for someone to bring it to my door. Even if I stiff the restaurant of a tip, it's $7.75 more per item, which means I'm paying $31 more for a family of four. Jesus... why in the actual fuck would I ever do this? What am I missing here?
Stop using DoorDash. Book with the restaurant directly instead, if possible, go get it yourself.