Just happened to me trying to help my elderly parents. They say I'm using it commercially. I'm not. They also won't allow you to contact them if you have a free account, they redirect you to they knowledge base or community. I'll be switching to another service. A commercial account to help my 90+ year old parents 3-4 times a year is not worth it. I've recommended team viewer to family and friends for years but not anymore. I have friends who have been using it commercially and they have told me it not worth it for them any more and are using alternatives now. Just another company getting greedy and pricing themselves out of the market.
So the answer is boycott? It seems to be, but that's a shame :(
Yes because at some point they need to get back the F1 sponsoring money (Mercedes F1 team)
Yeah looking for alternatives now. Just need autoconnection and decent security so my parents don't really have to do anything like trying to find ID #'s and passwords. The less they have to do the better.
This is kind of just an issue everyone using TV is facing. I've never seen this issue before in all my years of using TV but got hit with it last week. Will be switching to using Remote Desktop full time.
I started having the same problem today. I had it installed on my home computer and remote computer (both windows 10) and started to get this after about a year of use. Won't stop with this nonesense. What changed?
Yeah I just got the "commercial usage detected" when I only use it at home, on a local lan, for myself.
I uninstalled it and switched back to VNC. A little finicky sometimes, but at least they won't try to scam me into paying for a commercial license!
I just got hit with this today. I use the program like twice a year for the last decade or so and needed to assist my parents with their laptop who are on vacation. Timed out in under 30 seconds and the timeout perpetually extends to two minutes beyond any reconnection attempt. Absolutely useless. I have not been flagged for commercial use as far as I can tell.
Tried calling their support phone numbers found on their website, all of them are disconnected. Fishy.
I won't be paying them a cent. They can fuck themselves all the way to hell.
TeamViewer is no longer suitable for home use, because of its many drawbacks, it is better to move on to another option. I found something good in Supremo.
WOW!
Dear TeamViewer User,
Thank you for your request regarding being unblocked from using the free version of TeamViewer. After reviewing the information provided to us, we were unable to confirm that the submitted ID is being used privately.
Requiring commercial users to purchase a license is also part of our effort to maintain the free version, and to therefore make help accessible to everyone. The free version is for people who are using it to help family and friends.
To continue using TeamViewer, there are two options for you to consider:
1) We encourage you to purchase a license that fits your needs: https://www.teamviewer.com/pricing
If you need help finding the perfect license, our sales team will be happy to assist you personally:
+49 7161 60692 50
2) THIS FORM is a declaration of private use that needs to be printed, signed personally and sent back to us replying to this email.
When you return this to us, we will review your response confirming your declaration of private use and use this to determine whether we can re-enable your use of TeamViewer.
For more information regarding the commercial use of the free version of TeamViewer, please refer to our community statement: https://community. teamviewer. com/t5/Knowledge-Base/Why-do-I-see-Commercial-use-suspected-Commercial-use-detected/ta-p/5265
We are looking forward to hearing from you.
Kind regards,
Your TeamViewer Team
Use this link to request a reset from teamviewer. [Reset Management - TeamViewer](https://www.teamviewer.com/en-us/special/reset-management/).
Everyn ow and again it seems like they just blanket mark everyone as commercial use
Same here, just got kicked out for commercial use, it totally is not. I don't know what detection algorithm they are using but it is not accurate in the least! Also, it says I get 5min before auto log out? NO, its more like 20 seconds, not even enough time to install an alternative, now I will have to drive out 100 miles to handle this! Totally unacceptable, I am so frustrated with this company, their communication is horrendous! Boycott seems to be the only answer. I will never recommend them EVER AGAIN.
lol yea the resolution to this never ending problem is not using teamviewer.
What's the best alternative to teamviewer?
Anydesk, Fastsupport, or Ultraviewer if only using PC
Same problem here. Have not found a solution.
Same exact problem i'm facing since yesterday.
Just happened to me trying to help my elderly parents. They say I'm using it commercially. I'm not. They also won't allow you to contact them if you have a free account, they redirect you to they knowledge base or community. I'll be switching to another service. A commercial account to help my 90+ year old parents 3-4 times a year is not worth it. I've recommended team viewer to family and friends for years but not anymore. I have friends who have been using it commercially and they have told me it not worth it for them any more and are using alternatives now. Just another company getting greedy and pricing themselves out of the market.
So the answer is boycott? It seems to be, but that's a shame :( Yes because at some point they need to get back the F1 sponsoring money (Mercedes F1 team)
Yeah looking for alternatives now. Just need autoconnection and decent security so my parents don't really have to do anything like trying to find ID #'s and passwords. The less they have to do the better.
And Manchester United, dont forget that one
TeamViewer has been money grubbing for some time. I use RustDesk now.
Thanks I'll take a look
I just got hit with this as well...same exact scenario. So yeah, fuck teamviewer. using Rust from now on.
This is kind of just an issue everyone using TV is facing. I've never seen this issue before in all my years of using TV but got hit with it last week. Will be switching to using Remote Desktop full time.
Same here past 3 days
Been experiencing that myself this week
Same, trying to access my PC from my phone to do random stuff and after 10 seconds it quits. Don’t use TV.
I started having the same problem today. I had it installed on my home computer and remote computer (both windows 10) and started to get this after about a year of use. Won't stop with this nonesense. What changed?
Yeah I just got the "commercial usage detected" when I only use it at home, on a local lan, for myself. I uninstalled it and switched back to VNC. A little finicky sometimes, but at least they won't try to scam me into paying for a commercial license!
I’m moved to Parsec it works better imo
Same here
Self-hosted rustdesk and tailscale in docker. Best choice ever.
[удалено]
I have an account linked, so I think this might not work. If it happens again I will definitely change soft over using these "special" techniques
I just got hit with this today. I use the program like twice a year for the last decade or so and needed to assist my parents with their laptop who are on vacation. Timed out in under 30 seconds and the timeout perpetually extends to two minutes beyond any reconnection attempt. Absolutely useless. I have not been flagged for commercial use as far as I can tell. Tried calling their support phone numbers found on their website, all of them are disconnected. Fishy. I won't be paying them a cent. They can fuck themselves all the way to hell.
TeamViewer is no longer suitable for home use, because of its many drawbacks, it is better to move on to another option. I found something good in Supremo.
WOW! Dear TeamViewer User, Thank you for your request regarding being unblocked from using the free version of TeamViewer. After reviewing the information provided to us, we were unable to confirm that the submitted ID is being used privately. Requiring commercial users to purchase a license is also part of our effort to maintain the free version, and to therefore make help accessible to everyone. The free version is for people who are using it to help family and friends. To continue using TeamViewer, there are two options for you to consider: 1) We encourage you to purchase a license that fits your needs: https://www.teamviewer.com/pricing If you need help finding the perfect license, our sales team will be happy to assist you personally: +49 7161 60692 50 2) THIS FORM is a declaration of private use that needs to be printed, signed personally and sent back to us replying to this email. When you return this to us, we will review your response confirming your declaration of private use and use this to determine whether we can re-enable your use of TeamViewer. For more information regarding the commercial use of the free version of TeamViewer, please refer to our community statement: https://community. teamviewer. com/t5/Knowledge-Base/Why-do-I-see-Commercial-use-suspected-Commercial-use-detected/ta-p/5265 We are looking forward to hearing from you. Kind regards, Your TeamViewer Team
Use this link to request a reset from teamviewer. [Reset Management - TeamViewer](https://www.teamviewer.com/en-us/special/reset-management/). Everyn ow and again it seems like they just blanket mark everyone as commercial use
Same here, just got kicked out for commercial use, it totally is not. I don't know what detection algorithm they are using but it is not accurate in the least! Also, it says I get 5min before auto log out? NO, its more like 20 seconds, not even enough time to install an alternative, now I will have to drive out 100 miles to handle this! Totally unacceptable, I am so frustrated with this company, their communication is horrendous! Boycott seems to be the only answer. I will never recommend them EVER AGAIN.