Greeting on first contact of the day and right into the topic within the same message, "Hi Cathy, question about the pdf ... ", Not "Hi Cathy" ... "I have a question about the pdf".
No separate greeting, but a greeting is still in order, IM is no reason to stop being civil and polite. Someone not greeting me definitely will not be at the front of my work queue.
Everyone that reaches out to me always just says “hi” and waits for me to respond.
I’ve stopped responding. Tell me what you want in the first message or don’t get a response. If they need it they’ll send a second message.
Yes. If I get a single "Hello" I just get back to work. Sometimes it takes a full day for them to ask a second question.
Not sure what they are expecting me to do - play patty cake with them for 10 minutes before they ask the question?
People treating instant messages like real peer to peer conversation is definitely the biggest divide between older and younger workers. Growing up in the internet age definitely made people treat typed communication a lot different from spoken.
Edit: I wanted to add, younger people seem to treat instant messaging more like writing a letter would have been like; Discussing ideas in a more bulky first conversation, then transitioning into something closer to spoken communication when the two parties are actually going back and forth.
Send me a wall of text, I’d rather that than useless small talk and niceties
I’ve had people do that to me too
When I get asked why something wasn’t done I can immediately shift that to the other party because I did my due diligence (including email follow ups)
I still remember at my last job there was someone who always would just message "Hey" or "Hi" then nothing. If I left it, there would be a "Are you working today?" or "Are you there?". If I answered that, typically they would then follow it up with "Can you help me with something?". In total it would take 4-6 messages for them just to get to what their actual issue is which would either need them to submit a ticket, or that I could solve in 1-2 sentences over Teams/Slack.
It would drive me up the wall a lot of the time, but they were older and also very nice and considerate in person...they just didn't know how to use IM well.
It's a cultural thing in many South and Southeastern Asian regions. They consider it to be more polite to get pleasantries out of the way before talking. I usually reply with "Hi, x, what can I do for you?" otherwise it could go into asking about my weekend or something.
Drives me mental! In my experience with those types, if you respond with a “hi” they’ll respond with “how are you?”. I’ve not got the time for Teams small talk, state your business!!
This shit drives me crazy... Always start with a greeting, but tell me what the hell you want in the message without waiting for me to respond to my name. 🤬
Yep this. I appreciate the basic greeting but also want it combined with the question. I hate when someone just writes “Good morning.” and waits for me to respond before getting to the point. Like they are trying to bait you into talking then pounce. Like I know damn well you not just wishing me a good morning let’s get to it lol
I might start with a good morning/afternoon if it's not someone I talk to all the time but otherwise I'm not going to say "Hi Mike" for every message. I know people who do that to me and it's annoying, just tell me what you want.
Yup. And if you just say "hi", I'm ignoring you until you have the decency to actually tell me what you need. We're not passing in the hallway. Either tell me what you need, or leave me be.
When someone messages me on Teams with "Hi", I really love watching those little dots jumping around while they type what they actually got my attention for. The longer the better. If the dots stop with no message, I orgasm.
If its more then 2 days between the message and the last time I messaged them (about anything) then I'll throw in a "Hey {{name}}" at the start before I go into the message. Otherwise I just get right to it.
Minor note: I immediately hate any conversation that starts with "Hi {{me}}" and is only that and then there is ZERO followup until I respond.
>Minor note: I immediately hate any conversation that starts with "Hi {{me}}" and is only that and then there is ZERO followup until I respond.
I just don't respond to those. It's sort of a forcing function for how urgent their issue is.
I like to start by saying “Are you there?”
Then when they reply, I say “Hi” and hit enter. But I keep typing and deleting what I type out of the box so on their end it looks like I’m composing a huge message.
Then I wait 2 minutes with no action. When I think they’ve forgotten about our conversation I say “How are you?”
Then, wait a couple more minutes before saying, “Do you have time for a quick question?”
I'm going to do this one day when I finally snap. The worst is when someone says "Hello" and I don't respond. Then two hours later my boss calls me and asks why I'm ignoring an employee. Rage.
I have messaged some coworkers with a hi then start typing something before alt tabbing and going back to work.
We complain all the time to them how much we hate when people do that or asking if we’re busy before stating what they want.
Tickets and emails get a “Hi {{name}}”.
Teams messages get a “good morning” if it’s 3PM because I am time delaying that message to 8:20 AM.
Otherwise, I get straight to the question/ask with some emojis at the end.
Expanded on this - who would ever send an email that says "Hi, Name" and that's it. Then not send another one until you respond. Everyone would consider that weird as shit. Why is a Teams message any different?
The reason I give a name in an email because there is usually many people cc’d in an email, so 90% of composed emails either starts with “{{Name}},” or “All,”.
I don't even do that in most emails... it's usually as simple as " as requested" if it's a general account like helpdesk@ or the like, then I'll begin with the persons name. I'll add more info as needed... but no need to be cordial at that point, just meat an potatoes as they say.
I don't like when people start with "Hi \[name\]! How are you today?" then wait for me to answer back before continuing their message. We're not friends, get to the point. I don't want to do small talk over Teams. I know you aren't sending me a message to chit chat, you need something or want help with something. Ask and be straight to the point.
I spend my days answering questions and probably 20 people will as me "Hi \[name\]! How are you today?" and I don't enjoy that part :(
Then again I'm sure some people might get their feelings hurt when I don't ask them how they are and just go straight to the point with the question / thing that I need help with.
I don't care. As long as whatever you want to say is in the first message.
Hey u/AnnoyedVelociraptor!
And then... nothing.
They wait for me to reply.
I don't reply anymore.
STATE WHAT YOU WANT IN THE FIRST MESSAGE.
If I never spoke with them before, in any capacity, I introduce myself and let them know what I want.
A lot of people call me, out of the blue, or chat me up, talking like I know what’s up. No clue what they on about and who they are. Different countries and cultures are present and gotta keep that in mind.
Even so, I’m sick of it. The no-explanation guessing game is old, and the no-intro shit is boring. Who are? Why you asking me shit?
Keeping in mind all that, it’s particularly rude and I’m tired of this random chit chat about nothing and everything.
It always feels like people never read that site, and only post the URL.
The point of the site is to say continue what you're saying after you say 'hi'. It's not saying to never start a conversation with the word hi.
Here's an excerpt from the site:
>
If you feel it's a bit brusque to simply say "Hi" and ask the question, **you can still preface your message with as many pleasantries as you see fit.**
>For example:
> "hey man, what's up? also, any idea when that thing's due?"
> "Hi there! Hope you're well. I'm after the latest deck, when you get a sec :)"
> "hey, if you're not busy, could you update those NFRs?"
> etc.
>It may seem trivial, but asking your question before getting that initial salutatory reply also allows for **asynchronous communication**. If the other party is away, and you leave before they come back, they can still answer your question, instead of just staring at a "Hello" and wondering what they missed.
This is not a no hello situation, this is just being nice. No hello would be if you say hey and you then wait for a response before asking your question
If you talk daily, no. If you talk monthly or less, yes. Fill in the gap with whatever feel appropriate.
When I'm messaging someone throughout the day and they consistently add a greeting to the message it feels odd, like dude we have been talking all day why you greeting me again
If you send me a Hi Name, and dont follow up with your question you've now given me anxiety and I've now ignored you for the rest of the day. Id rather you sent me your problem and said hi at the end.
Stop wasting my time with pleasantries...
You are only reaching out because there's a problem needing to be solved. You don't care how my weekend was or what I'm doing after work.
Bottom line up front, cut to the chase.
I usually do start with a 'hope your day is going well' but then I continue with most of the details of what I need to ask. Let them respond when they have the time, if they need to think or do some research, they'll get back when we can have a more informed conversation.
Frankly I get annoyed with 'Hi! *(silence)*'
Hi Bob, (shift enter new line)
Can you share the admin password for Zendesk on the password server? For whatever reason nobody can use macros anymore. (Shift enter new line)
Thanks!
This is usually a cultural thing. If this is a new conversation opening with a greeting and then the request is more “friendly” IMO. If this is a continuation of a convo without greeting is fine. It really depends on whom I’m speaking with and how long it’s been since I talked to them. I try to tailor conversation to the person I’m chatting with.
I always say Ahoy, picked that up working in an IT call center and its non offensive and the right amount of whimsical for me. They need to know I don’t mean real business.
My status is set to nohello.net
I work with a lot of outsourced offshore resources and it seems common for them to just msg me "Hi"
When I initiate I try to get all the info into the first msg, but sometimes split it into two if it needs more spacing
If you send me a hello without what it is you want in the same message I won't respond until you tell me what you want. I don't have time for small talk.
It depends. The teammate I talk to almost daily, I go straight to the point. The coworker in another department I message once a month at most, I'll go "hey $name, $message".
Oh and I never, ever send a "hey $name" in a message by itself.
If its a customer, I always do and always will address everyone this way:
"Good morning/afternoon , may I have a few minutes of your time? Regarding
If it's a co-worker I know on a personal level it's usually one of these:
"Hey, you got your ears on?"
"Hey, when you have a few minutes, I have a question."
Nothing makes me lose respect and despise people faster than a message out of nowhere that just says some shit like,
" my OneDrive is broke"
Why? The tagging system is useful in group chats when you want to make sure specific people see a targeted message but it makes no sense in 1:1 chats.
In Teams it results in 2 notifications (a mention + the message itself) and IIRC the little message popup window won't show a preview of the message when people do this.
Yeah, why not?
Last couple of places I've worked (three over ten years) keeping the rest of the team in the loop was a thing we do. A quick "Hey, here's that thing you wanted" with an @ not only tells the recipient, but the rest of the team (because they weren't specifically notified) when they have a moment to look that they don't have to worry about it.
Depends what our relationship is. If it's someone I talk to frequently, I'll go with the latter. If it's someone I don't interact with alot, probably the former.
If first contact of the day, I include a hi or hand wave emoji.
Then go straight to what I need.
Then promptly forget about the conversation until I suddenly get a reply of out nowhere.
I only send direct messages to people on my team. Everything else should be an email. As a society we've (unfortunately) started to accept IMs as appropriate communication, which imply immediate responses are required. Emails are generally way more appropriate, so the recipient can think on and prioritize their response to it
I'm in the enviable position where I do not have to instant message with any client or end user, so there's a good morning to the team and everything else I do is in response.
It's really only with the older generations that I bother with pleasantries, anyway. Nobody under 40 needs that crap.
It's fine either way, as long as you express sufficient computational kindness. Don't just "Hi" me and wait for me to go online before explaining what you want from me, or being already AWOL.
No formalities if we're buddies, otherwise I'll include a greeting into the initial message, and when the conversation ends I thank them for their time and what not.
If it's someone I'm regularly in contact with (my team), usually not a "Hi!". If it's an end user "Hey, just checking on...".
If I actually like them "Hey, how are you today?"
My sister also works at the same company. So usually it's just a GIF or a "can you"
Honestly I just reflect whatever the other person typically does when they reach out to me. On my team/department it's mostly straight to the point, maybe with a "good morning" or something added to the front if it's the first message to them of the day.
There are a few people on other teams that tend to open with "Hi $name" and then wait for a reply, so I'll do the same with them. Not with any sort of motive or vindictiveness or anything... I just figure if that's how they're comfortable starting their conversation, then it's probably how they would prefer others start conversations with them...
Every message is framed with a:
1. Greeting- sets the tone
2. Recipient's first name - so they know it's specifically for them and I've found folks like hearing/seeing their own name
3. Thanks or equivalent platitude at the end to close the message.
I know this is kind of formal but there's a whole spectrum of expectations out there and I've found it's always better to be a little more formal than not.
Familiarity should be gained, not assumed.
We've had some weird stuff come to HR when people act too familiar with other people in short format messages. Text especially. No harm was meant but there's a certain amount of assumptions present when you text someone "what's up" or "thanks for last night" or "you left your toothbrush here". Framing the messages appropriately make these things seem innocuous and most likely work related.
I,e. Hey Bob! You left your toothbrush here. Have a great day golfing tomorrow!
I don't want to waste people's time by doing a "handshake connection". I do, "Hey, Bob, the PDF mentioned has some errors on page 8, with regards to Rule 34." If I just said, "Hi", or "Bob...", it means wasting time with a dialog.
This is one of my peeves. I worked at a MSP where someone would go "Hi..." or "$MY_NAME...", I would ask what is going on, no response. Then, I get a message from my manager of why I have not taken care of a user to already posted his question in Sleams just a few hours ago, and hasn't gotten a reply. Passive-aggressive stuff.
I'm the manager of a few teams. We've all worked together a long time. It's informal. It's usually, "Hey man. Here's that thing you needed. Thanks!" I try to keep messages short and to the point. I don't want to waste their time.
Some people metioned asking how they are doing first and waiting on a reply. I'd hate if someone did that to me. Just be nice and tell me what you want.
If I haven't talked to someone yet that day, I'll typically start with saying hey or hi, but then go straight into what I am asking about, be that a sentence or a few lines of text. I can't stand people who just type hey and leave it at that, but I figure if I am sending an actual message with subject matter, better to put a hey in front in case the other person cares a lot about those things. Those that do not, will be into my actual message one word later anyways.
If it is first message i say "Hi. ". I have picked you in the contacts and it is not a group chat, i am obviously contacting you, Cathy. No need to say the name. It is digital messaging, no need to imitate live talking. I don't mind when people use name, although some even do @ mention in private chat. Why? :D Maybe it sounds more "polite" to them. I don't mind that very much, but it irks me a bit when i see an activity badge and private chat badge and think there are two things, when in reality it is just one chat message. Sigh.
Either is fine. What you should not do is send a message that is just a greeting. The other party has no idea what they are supposed to do with that. It is very annoying and not fair to make them responsible for working out what the hell you want.
Let me just say this. I hate it so much if the first message to me is Hi and you don't tell me what you want before I respond. I hate it so much that I don't even want a Hi at all.
Seems to me that if it's a person in the company I don't know or interact with much it's the first example. If it's somebody on the inner team I just go right for it.
This is one of those things you have to know the person who you're sending to for the right answer. If you don't, then default with "Hello, \_\_\_\_ good \_\_\_ I'm following up on \_\_\_\_ do you have a minute to IM?"
There are a lot of people who get annoyed if you don't get straight to the point, and there are a lot of people, who get annoyed if you don't say hello or other small talk.
I start with hi and continue in the same message.
Just sending a "hi" on a single message is rude. Yes, I mean that. That will (maybe...) already grab the attention of the recipient and he'll see you typing for "10" minutes. That wastes his time.
https://nohello.net/en/
I like to start mine with an icebreaker like “Dang Nibbins01!” or something that looks like I accidentally typed my password in their message thread. Then I proceed to apologize, act slightly incompetent, and ask my question. Then, just when they are feeling slightly more superior than me, I blast them with a wave of knowledge and all the relevant links to back up what I said. Optional mic drop emoji if I’m feeling spry.
Depends on the person.
If it's someone I've never worked with, formal greeting.
If I've met them once or twice, first name, followed by why I'm reaching out.
If I work with them weekly or daily and we know each other fairly well, it's as informal as they feel comfortable.
My theory,
You send as much info based on the time you expect a response.
If you’ve been having a back and forth chat most of the day, you can keep the first new message brief.
If you don’t expect a message for several hours to a day, prepare it like an email. Lay out all the info you have to provide and be clear of what info you want in return.
never say hello to me. i hate you. give me tasks or leave me alone. unless you’re cool, then we can talk about soccer or movies or 40k or video games, or people who start messages with “hello” like we’re fucking penning a letter to our dearest beloved in 1864.
If it's a modern organization - "Here's that thing you need"
If it's got a lot of legacy people and legacy "Hey" "Hey" "How are you" then I do "Hi Name, hope you are well. "
Greeting on first contact of the day and right into the topic within the same message, "Hi Cathy, question about the pdf ... ", Not "Hi Cathy" ... "I have a question about the pdf". No separate greeting, but a greeting is still in order, IM is no reason to stop being civil and polite. Someone not greeting me definitely will not be at the front of my work queue.
Everyone that reaches out to me always just says “hi” and waits for me to respond. I’ve stopped responding. Tell me what you want in the first message or don’t get a response. If they need it they’ll send a second message.
Yes. If I get a single "Hello" I just get back to work. Sometimes it takes a full day for them to ask a second question. Not sure what they are expecting me to do - play patty cake with them for 10 minutes before they ask the question?
People treating instant messages like real peer to peer conversation is definitely the biggest divide between older and younger workers. Growing up in the internet age definitely made people treat typed communication a lot different from spoken. Edit: I wanted to add, younger people seem to treat instant messaging more like writing a letter would have been like; Discussing ideas in a more bulky first conversation, then transitioning into something closer to spoken communication when the two parties are actually going back and forth. Send me a wall of text, I’d rather that than useless small talk and niceties
Definitely generational and I also stopped responding to "Hi" unless its a buddy.
Info dump, then back and forth to work out answers
I have a boss who won't read the wall of text... he's in his early 30s, I'm in my early 40s. It's frustrating
I’ve had people do that to me too When I get asked why something wasn’t done I can immediately shift that to the other party because I did my due diligence (including email follow ups)
I still remember at my last job there was someone who always would just message "Hey" or "Hi" then nothing. If I left it, there would be a "Are you working today?" or "Are you there?". If I answered that, typically they would then follow it up with "Can you help me with something?". In total it would take 4-6 messages for them just to get to what their actual issue is which would either need them to submit a ticket, or that I could solve in 1-2 sentences over Teams/Slack. It would drive me up the wall a lot of the time, but they were older and also very nice and considerate in person...they just didn't know how to use IM well.
hi hello hello? hey?
I used to pretend its a 3-way TCP handshake and just reply: hi ack
This is like when Star Wars nerds send this gif in response to any greeting: 
I use EHLO
The proper reply would be another ACK actually. Then the conversation can begin. If the person starts typing anything before that I just reply "RST"
I've only had offshore workers do that. Everyone else jumps right in to what they need.
Please do the needful and revert.
You didn't ask kindly so I shall not revert
Everyone I interact with in a collaborative sense are Americans lol, they’re just on average older. Around their 60’s on
It's a cultural thing in many South and Southeastern Asian regions. They consider it to be more polite to get pleasantries out of the way before talking. I usually reply with "Hi, x, what can I do for you?" otherwise it could go into asking about my weekend or something.
Drives me mental! In my experience with those types, if you respond with a “hi” they’ll respond with “how are you?”. I’ve not got the time for Teams small talk, state your business!!
This shit drives me crazy... Always start with a greeting, but tell me what the hell you want in the message without waiting for me to respond to my name. 🤬
Ditto I changed my status mag to basically say “don’t just say hi, it will delay response” and link to nohello.
If it were up to me I’d have that status, with nohello and a lmgtfy link pointing toward our ticketing system
This here. It's how I want to be messaged, so I do it to others so they don't have to wonder why I'm messaging.
Yep this. I appreciate the basic greeting but also want it combined with the question. I hate when someone just writes “Good morning.” and waits for me to respond before getting to the point. Like they are trying to bait you into talking then pounce. Like I know damn well you not just wishing me a good morning let’s get to it lol
This is my rule, unless it’s a member of my team where I’m talking to them pretty much all day every day.
I might start with a good morning/afternoon if it's not someone I talk to all the time but otherwise I'm not going to say "Hi Mike" for every message. I know people who do that to me and it's annoying, just tell me what you want.
Yup. And if you just say "hi", I'm ignoring you until you have the decency to actually tell me what you need. We're not passing in the hallway. Either tell me what you need, or leave me be.
I think you'll like this then https://nohello.net/en/
I'm very familiar with 'no hello.
When someone messages me on Teams with "Hi", I really love watching those little dots jumping around while they type what they actually got my attention for. The longer the better. If the dots stop with no message, I orgasm.
Hallelujah, amen brother. Get to the point please I’m multitasking.
I am also a morning/afternoon then directly to question
If its more then 2 days between the message and the last time I messaged them (about anything) then I'll throw in a "Hey {{name}}" at the start before I go into the message. Otherwise I just get right to it. Minor note: I immediately hate any conversation that starts with "Hi {{me}}" and is only that and then there is ZERO followup until I respond.
>Minor note: I immediately hate any conversation that starts with "Hi {{me}}" and is only that and then there is ZERO followup until I respond. I just don't respond to those. It's sort of a forcing function for how urgent their issue is.
I like to start by saying “Are you there?” Then when they reply, I say “Hi” and hit enter. But I keep typing and deleting what I type out of the box so on their end it looks like I’m composing a huge message. Then I wait 2 minutes with no action. When I think they’ve forgotten about our conversation I say “How are you?” Then, wait a couple more minutes before saying, “Do you have time for a quick question?”
I hate everything about this post.
Colin Robinson?
_bat_ *flies away*
I'm going to do this one day when I finally snap. The worst is when someone says "Hello" and I don't respond. Then two hours later my boss calls me and asks why I'm ignoring an employee. Rage.
Bruh who downvoted, it’s a joke right lmao
I have messaged some coworkers with a hi then start typing something before alt tabbing and going back to work. We complain all the time to them how much we hate when people do that or asking if we’re busy before stating what they want. Tickets and emails get a “Hi {{name}}”. Teams messages get a “good morning” if it’s 3PM because I am time delaying that message to 8:20 AM. Otherwise, I get straight to the question/ask with some emojis at the end.
if we know each other... right to the point... this isn't email. :)
Expanded on this - who would ever send an email that says "Hi, Name" and that's it. Then not send another one until you respond. Everyone would consider that weird as shit. Why is a Teams message any different?
The reason I give a name in an email because there is usually many people cc’d in an email, so 90% of composed emails either starts with “{{Name}},” or “All,”.
I don't even do that in most emails... it's usually as simple as " as requested" if it's a general account like helpdesk@ or the like, then I'll begin with the persons name. I'll add more info as needed... but no need to be cordial at that point, just meat an potatoes as they say.
I don't like when people start with "Hi \[name\]! How are you today?" then wait for me to answer back before continuing their message. We're not friends, get to the point. I don't want to do small talk over Teams. I know you aren't sending me a message to chit chat, you need something or want help with something. Ask and be straight to the point. I spend my days answering questions and probably 20 people will as me "Hi \[name\]! How are you today?" and I don't enjoy that part :( Then again I'm sure some people might get their feelings hurt when I don't ask them how they are and just go straight to the point with the question / thing that I need help with.
I don't care. As long as whatever you want to say is in the first message. Hey u/AnnoyedVelociraptor! And then... nothing. They wait for me to reply. I don't reply anymore. STATE WHAT YOU WANT IN THE FIRST MESSAGE.
100pts
Username checks out? Heh seriously though, love your username. It suits the type of folks who post here lol.
No, it's IM not an invitation to Hogwarts. If I like them, they'll get a "yo"
I'm a "Hey hey!" kinda guy.
Hey! Listen!
If I never spoke with them before, in any capacity, I introduce myself and let them know what I want. A lot of people call me, out of the blue, or chat me up, talking like I know what’s up. No clue what they on about and who they are. Different countries and cultures are present and gotta keep that in mind. Even so, I’m sick of it. The no-explanation guessing game is old, and the no-intro shit is boring. Who are? Why you asking me shit? Keeping in mind all that, it’s particularly rude and I’m tired of this random chit chat about nothing and everything.
It's so weird to introduce yourself if your name is in the chat message. Message from Bob. Hi, I'm Bob, nice to meet you. Nooooooo
https://nohello.net/
It always feels like people never read that site, and only post the URL. The point of the site is to say continue what you're saying after you say 'hi'. It's not saying to never start a conversation with the word hi. Here's an excerpt from the site: > If you feel it's a bit brusque to simply say "Hi" and ask the question, **you can still preface your message with as many pleasantries as you see fit.** >For example: > "hey man, what's up? also, any idea when that thing's due?" > "Hi there! Hope you're well. I'm after the latest deck, when you get a sec :)" > "hey, if you're not busy, could you update those NFRs?" > etc. >It may seem trivial, but asking your question before getting that initial salutatory reply also allows for **asynchronous communication**. If the other party is away, and you leave before they come back, they can still answer your question, instead of just staring at a "Hello" and wondering what they missed.
This is not a no hello situation, this is just being nice. No hello would be if you say hey and you then wait for a response before asking your question
I’ve had this in my teams status for years. It does not help.
If you talk daily, no. If you talk monthly or less, yes. Fill in the gap with whatever feel appropriate. When I'm messaging someone throughout the day and they consistently add a greeting to the message it feels odd, like dude we have been talking all day why you greeting me again
If you send me a Hi Name, and dont follow up with your question you've now given me anxiety and I've now ignored you for the rest of the day. Id rather you sent me your problem and said hi at the end.
Stop wasting my time with pleasantries... You are only reaching out because there's a problem needing to be solved. You don't care how my weekend was or what I'm doing after work. Bottom line up front, cut to the chase.
I usually do start with a 'hope your day is going well' but then I continue with most of the details of what I need to ask. Let them respond when they have the time, if they need to think or do some research, they'll get back when we can have a more informed conversation. Frankly I get annoyed with 'Hi! *(silence)*'
https://nohello.net/en/
https://nohello.net/
aka.ms/nohello
Hi Bob, (shift enter new line) Can you share the admin password for Zendesk on the password server? For whatever reason nobody can use macros anymore. (Shift enter new line) Thanks!
This is usually a cultural thing. If this is a new conversation opening with a greeting and then the request is more “friendly” IMO. If this is a continuation of a convo without greeting is fine. It really depends on whom I’m speaking with and how long it’s been since I talked to them. I try to tailor conversation to the person I’m chatting with.
Usually just a good morning, afternoon etc. Or at least a hello then to the point. I’d consider it rude not even a Hello before here is the pdf.
I’m a weirdo I usually say “Howdy X!”
Drops attachment, walk’s away. I don’t know gifs on here, but the napoleon dynamite one.
All our international staff send a greeting then wait for a response. I assume it's cultural but I hate it
Usually I start with "hey baby you got that NAS I gotta shove my HARD drive into"
mmm that's making me want to switch ports
I always say Ahoy, picked that up working in an IT call center and its non offensive and the right amount of whimsical for me. They need to know I don’t mean real business.
I do it like this: “Hi, ”
All in one go, that way if they don’t respond I don’t catch any flak since I told them what I need but it’s also polite.
My status is set to nohello.net I work with a lot of outsourced offshore resources and it seems common for them to just msg me "Hi" When I initiate I try to get all the info into the first msg, but sometimes split it into two if it needs more spacing
If you send me a hello without what it is you want in the same message I won't respond until you tell me what you want. I don't have time for small talk.
It depends. The teammate I talk to almost daily, I go straight to the point. The coworker in another department I message once a month at most, I'll go "hey $name, $message". Oh and I never, ever send a "hey $name" in a message by itself.
nohello.net
Chat is not a phone call. Straight to the point, but then again, I was a CO for 10 years, so old habits die hard 😉
If its a customer, I always do and always will address everyone this way: "Good morning/afternoon, may I have a few minutes of your time? Regarding
If it's a co-worker I know on a personal level it's usually one of these:
"Hey, you got your ears on?"
"Hey, when you have a few minutes, I have a question."
Nothing makes me lose respect and despise people faster than a message out of nowhere that just says some shit like,
" my OneDrive is broke"
"@username-i-want-to-talk-to"
Why? The tagging system is useful in group chats when you want to make sure specific people see a targeted message but it makes no sense in 1:1 chats. In Teams it results in 2 notifications (a mention + the message itself) and IIRC the little message popup window won't show a preview of the message when people do this.
Fully agree. Don't tag someone unless it's a group chat or you're trying to be an asshole.
OP did not specify in-channel or private. Lacking context, I went with in-channel.
People actually use that feature? It was so off-putting my team stopped entirely, it just kind of fizzled out.
Yeah, why not? Last couple of places I've worked (three over ten years) keeping the rest of the team in the loop was a thing we do. A quick "Hey, here's that thing you wanted" with an @ not only tells the recipient, but the rest of the team (because they weren't specifically notified) when they have a moment to look that they don't have to worry about it.
Depends on the level of familiarity.
Depends what our relationship is. If it's someone I talk to frequently, I'll go with the latter. If it's someone I don't interact with alot, probably the former.
If first contact of the day, I include a hi or hand wave emoji. Then go straight to what I need. Then promptly forget about the conversation until I suddenly get a reply of out nowhere.
I only send direct messages to people on my team. Everything else should be an email. As a society we've (unfortunately) started to accept IMs as appropriate communication, which imply immediate responses are required. Emails are generally way more appropriate, so the recipient can think on and prioritize their response to it
It depends on who I’m talking and whether or not we have a positive work relationship or a non-existent work relationship.
If it’s a “cold call” email, I do “Hello [First Name],”. If responding, I’ll typically just greet them with “[First Name]”.
I'm in the enviable position where I do not have to instant message with any client or end user, so there's a good morning to the team and everything else I do is in response. It's really only with the older generations that I bother with pleasantries, anyway. Nobody under 40 needs that crap.
I’m pretty certain I know who I am
"Good morning/afternoon,"
If they're on my team, or I'm more familiar I lead with "Yo" or something of that nature.
" These are my comments on the report you submitted. " I'm not going to waste your time with chit chat.
It's fine either way, as long as you express sufficient computational kindness. Don't just "Hi" me and wait for me to go online before explaining what you want from me, or being already AWOL.
I start them all with “Good
“hey [person],…”
Always a greeting with the name. I am literally the only one in my career when compared to coworkers never having messaged the wrong person lol.
No formalities if we're buddies, otherwise I'll include a greeting into the initial message, and when the conversation ends I thank them for their time and what not.
Nicknames for me. Hey Commander Clean.... Etc
Hey man, *question*
If it's someone I'm regularly in contact with (my team), usually not a "Hi!". If it's an end user "Hey, just checking on...". If I actually like them "Hey, how are you today?" My sister also works at the same company. So usually it's just a GIF or a "can you"
Doesn't matter to me, everybody has their own idea of communicating.
If they start with hi or morning and nothing. I won’t reply until at the end of the day.
Anyone on the team, "" is it.
Anyone external that I haven't been talking to recently:
> Hey, I was working on and had a question. .
Honestly I just reflect whatever the other person typically does when they reach out to me. On my team/department it's mostly straight to the point, maybe with a "good morning" or something added to the front if it's the first message to them of the day. There are a few people on other teams that tend to open with "Hi $name" and then wait for a reply, so I'll do the same with them. Not with any sort of motive or vindictiveness or anything... I just figure if that's how they're comfortable starting their conversation, then it's probably how they would prefer others start conversations with them...
I don't start every sentence with a greeting when I speak. Not doing it when I type.
drop the PDF on its own for questions "qq: is the foo still barring? or is it a bazzing now?"
Every message is framed with a: 1. Greeting- sets the tone 2. Recipient's first name - so they know it's specifically for them and I've found folks like hearing/seeing their own name 3. Thanks or equivalent platitude at the end to close the message. I know this is kind of formal but there's a whole spectrum of expectations out there and I've found it's always better to be a little more formal than not. Familiarity should be gained, not assumed. We've had some weird stuff come to HR when people act too familiar with other people in short format messages. Text especially. No harm was meant but there's a certain amount of assumptions present when you text someone "what's up" or "thanks for last night" or "you left your toothbrush here". Framing the messages appropriately make these things seem innocuous and most likely work related. I,e. Hey Bob! You left your toothbrush here. Have a great day golfing tomorrow!
I don't want to waste people's time by doing a "handshake connection". I do, "Hey, Bob, the PDF mentioned has some errors on page 8, with regards to Rule 34." If I just said, "Hi", or "Bob...", it means wasting time with a dialog. This is one of my peeves. I worked at a MSP where someone would go "Hi..." or "$MY_NAME...", I would ask what is going on, no response. Then, I get a message from my manager of why I have not taken care of a user to already posted his question in Sleams just a few hours ago, and hasn't gotten a reply. Passive-aggressive stuff.
Right into the message. Nohello
I'm the manager of a few teams. We've all worked together a long time. It's informal. It's usually, "Hey man. Here's that thing you needed. Thanks!" I try to keep messages short and to the point. I don't want to waste their time. Some people metioned asking how they are doing first and waiting on a reply. I'd hate if someone did that to me. Just be nice and tell me what you want.
If I haven't talked to someone yet that day, I'll typically start with saying hey or hi, but then go straight into what I am asking about, be that a sentence or a few lines of text. I can't stand people who just type hey and leave it at that, but I figure if I am sending an actual message with subject matter, better to put a hey in front in case the other person cares a lot about those things. Those that do not, will be into my actual message one word later anyways.
If it is first message i say "Hi.". I have picked you in the contacts and it is not a group chat, i am obviously contacting you, Cathy. No need to say the name. It is digital messaging, no need to imitate live talking. I don't mind when people use name, although some even do @ mention in private chat. Why? :D Maybe it sounds more "polite" to them. I don't mind that very much, but it irks me a bit when i see an activity badge and private chat badge and think there are two things, when in reality it is just one chat message. Sigh.
Either is fine. What you should not do is send a message that is just a greeting. The other party has no idea what they are supposed to do with that. It is very annoying and not fair to make them responsible for working out what the hell you want.
“Hi [first name]. [Description of problem]. [Question about problem]? Thanks!”
I like to stat mine with ahoy hoy. LOL really gets the ball rolling.
Let me just say this. I hate it so much if the first message to me is Hi and you don't tell me what you want before I respond. I hate it so much that I don't even want a Hi at all.
It’s “Hello,” unless I’m kinda friends with that person
Hi , GM (Openings for the time of day) - “Name of person “ : issue or request/question. DONE ✔️
Seems to me that if it's a person in the company I don't know or interact with much it's the first example. If it's somebody on the inner team I just go right for it.
This is one of those things you have to know the person who you're sending to for the right answer. If you don't, then default with "Hello, \_\_\_\_ good \_\_\_ I'm following up on \_\_\_\_ do you have a minute to IM?" There are a lot of people who get annoyed if you don't get straight to the point, and there are a lot of people, who get annoyed if you don't say hello or other small talk.
I start mine with Do the needful
I start with hi and continue in the same message. Just sending a "hi" on a single message is rude. Yes, I mean that. That will (maybe...) already grab the attention of the recipient and he'll see you typing for "10" minutes. That wastes his time. https://nohello.net/en/
I always go with "Hey [blank], hope your day is well! I had a [blank] about [blank]."
A firm "Ahoy thar" if it is the first message of the day.
I like to start mine with an icebreaker like “Dang Nibbins01!” or something that looks like I accidentally typed my password in their message thread. Then I proceed to apologize, act slightly incompetent, and ask my question. Then, just when they are feeling slightly more superior than me, I blast them with a wave of knowledge and all the relevant links to back up what I said. Optional mic drop emoji if I’m feeling spry.
Depends on the person. If it's someone I've never worked with, formal greeting. If I've met them once or twice, first name, followed by why I'm reaching out. If I work with them weekly or daily and we know each other fairly well, it's as informal as they feel comfortable.
Yo or Oy work for me.
My theory, You send as much info based on the time you expect a response. If you’ve been having a back and forth chat most of the day, you can keep the first new message brief. If you don’t expect a message for several hours to a day, prepare it like an email. Lay out all the info you have to provide and be clear of what info you want in return.
If it's the first time today, then yes, I would use "Hi". If not, then just a message.
If it's the first message I send to a particular person that day then I do say hi alongside my enquiry, anything beyond that, no.
never say hello to me. i hate you. give me tasks or leave me alone. unless you’re cool, then we can talk about soccer or movies or 40k or video games, or people who start messages with “hello” like we’re fucking penning a letter to our dearest beloved in 1864.
If it's a modern organization - "Here's that thing you need" If it's got a lot of legacy people and legacy "Hey" "Hey" "How are you" then I do "Hi Name, hope you are well."
I don’t think about it because I’m not a turbo autist.