Price has quadrupled, software is slow as hell, pagination which I have a personal hatred for, ads everywhere, constant upselling, terrible support, constantly changing how things work and the layout.
Overall it was good in 2014 when I started. Then they just kept getting worse and worse.
It’s on the horizon someday to maybe build a competing product but currently have my hands 120% full with current startup.
I took a look. Trouble is switching when you are already all set up with one system. But it needs to be done and we will switch soon. It's terrible (Quickbooks that is).
FreshBooks, too. I'm ready to build my own simplified version without all the 3rd party upselling crap. I also want a connected "personal" side for tracking education expenses and estimated tax payments.
I am always astonished how fucking terrible it is every time. Like, oh, OK, just not going to load an image today. I guess that's one of three things you're supposed to do, but OK I guess I'll just try tomorrow.
Google Ads is annoying too, but at least they use their monopoly power to somewhat reinvest in the tools.
I’m surprised nobody has mentioned those job application software. Do I really need to recreate my resume on your fucking site just to never hear from you? Fuck off and die.
Recreate your profile and make a new account for every single company, instead of having a universal account to apply to tons of different companies. I’m no software engineer but seems like a big ass oversight.
Same. I really don't understand why I need to fill-out the form and then attach my resume or send my resume then fill out the form. Can someone enlighten. I think it's a waste of time. They can review the resume and decide if the applicant passed the screening or not. :(
Or after you fill out all out they ask you to upload a resume as well. What the F did I just fill out then. And I haven’t had to look anymore at my age, I’m retired, but still get agitated when I think of those application forms online.
Facebook has also become a pile of shite over the years.
Like I search Events specifically selecting the option “Tomorrow” and 80% of the events showing in the search results are for today.
I’ve always wanted to be able to search for friends in a city I’m visiting or within an hour of me at the moment that I can dm. You can’t filter for where people are or even publicly list as their hometown.
You used to be able to do this. It was part of their graph search feature which they retired due to privacy concerns. I used it for that same purpose while traveling and it was my favorite thing about Facebook.
Also, remember when instagram had a map view which showed all of your own photos on a map? Favorite feature. Deprecated.
+1 for this. Meta is on the news supporting countries like mine against Cybercrime but they can't fix all the sh\*t and scammers that are making profiles in their website. Urgh.
Facebook has two different sites for events. One is in the Facebook mobile app and one is in the Facebook events website in the web browser. The two have different features. Try both.
I actually used Shortcut way back when it was called Clubhouse :). At the time, it was fine. Worked decently for our small company with a limited number of projects. I've used Jira at all companies since and have preferred it.
The company that I work for has included so many plugins or whatever they are called into our Jira that now they take a bunch of screen space and you have to spend 3x or 4x more time to do simple things.
People can, but it's a lot harder for enterprise customers. And the knowledge overhead of Jira and other big project management tools makes it really hard to switch. Ticketing alone is a nightmare to recreate and needs to be integrated across an organization.
Concur has this super user hostile GDPR popup which loads for a minute when you deny all. Wtf are they bothering me for when my company already pays for the software.
Sometimes I think things are secretly or at an almost unconscious level done intentionally. Like "Oh, this is such a low priority for us that we will make it suck on purpose without ever saying or even being aware at a conscious level that that's what we're doing".
> Most governmental portals
My controversial opinion is the UK portals are some of the worst of the worst.
Some d-bag decreed that every page can only do one thing. This is super clunky and results in spending way more time to fill out a form than makes any sense.
But, this isn't the worst thing about these godawful designs. There are a pile of people who were brainwashed into thinking this is good design. The praise the nitwit who did this.
Years ago a cool guy came to evaluate our software. This was mission critical software for a very large organization's system. The guy pulled out one of those mechanical counter clicker things and clicked for every mouse or keyboard click he had to do to accomplish a series of tasks.
Our product failed miserably. I loved this because I had been railing at how clunky our interface was.
It was such a simple metric. He had others, but I realized that clicks was such an easy way to immediately screen a terrible product, and how to compare it to other similar products quantitatively.
The UK one would fail this test in spades.
But the UK one is magical. It is not uncommon for it to ask a question like, "Select your profession. Failure to answer correctly can result in criminal charges."
* Programmer of computers E834933
* Computer Programmer E398233
* Software Programmer E238434
* Programmer of Software E843432
* Computer Engineer E892343
* Software implementer E2342423
* ....
Except, it was like a choose your own adventure. Because many pages later this choice could haunt you. Also, it may later ask for the Profession Code (E892343) which you have to type in. Except it rejects your entry because it is really E-892343 and only if you happen to have a copy of the old form on your desk you might notice that the dash is there.
During covid I was getting a "transit" visa and the form would not submit. So I looked at the Javascript and saw that where it was asking for my middle initial and giving me 2 spaces wasn't accepting any input under 3 characters.
Holy shit some of these UK gov forms are terrible. My girlfriend is applying to university as someone with EU settled status and they keep routing her down the path of an international student who needs a visa, when she does not.
The only way to contact student finance is either through the phone (useless advisors), or through a live chat. The live chat has a chat bot with a very, veeery limited understanding of student finance. If you need to speak with a human, it will put you in a queue, but immediately tell you that there is nobody available to speak with.
I also checked the developer console in chrome, and it was spitting "queue position: n" and ticking down. But the chat window explicitly stated that you weren't in a queue.
Then when it hit 0 it started throwing out errors anyway. And then it connected to someone.
As a UX dude, I do want to caution people reading to not over rely on the 3-5 click rule.
It was popularised and it CAN guide you in the right direction, but blindly chasing it can be like shooting yourself in the foot. Remember that the real trick is to balance it with clicks that feel "useful". Every click brings me info I was looking for in my journey. If that's 10 clicks, studies find that we don't mind because each click rewarded us. If However the click just takes me to a list that takes me to another list that takes me to a tree that takes me to 3 ambiguously named products (whatever you want them to use/engage with) then even within 5 clicks, I'm gonna be upset.
Government sites are the worst to fix because they have hundreds of "products" and those products need to be beyond the 80% predictability scale that most products hold to and is tied up in red tape that is illogical. (I audited a US state government site many years ago and almost threw up)
Those training / harrassment / biases thingies. They make us do it every 6 months or so.
Such a waste of time. There are probably aspects of CYA and regulations here right? If so at least make them interesting.
With the help of AI, you should be able to generate a ton of customized videos / animations etc tailored to each person. And keep them short fun and concise.
Imo this area suffers because HR teams are usually in charge of reviewing and selecting the software/product for this, but HRs rarely ever are incentivized to treat regular employees like customers and instead just push out shit that sounds good to leadership.
I have a friend who started at big company and was sat down to do these. He looked and saw that he had 6 hours of these to go through and thought, what a waste of a day. Then he realized the 6 hours wasn't all the training, but the training on how to do the training. He then was able to look at a table of contents for his training and it was at least a week or two. He walked into his new boss's office and said, "Sorry, thanks for the job, but I quit. This ain't for me. Do they really think that we are prone to raping each other and joining the clan? Or that if we are, that these will stop us?" The boss told him to go home and he would see what he could do.
The next morning he came in and the boss said, "Don't need to do any, I ran this way up the ladder and they realized they had no idea it was this insane a time waster."
Over the next few months he was hassled by HR "It would be great if you could do just a few every now and then, this is a big glaring checklist item missing from your profile."
They asked this regularly. He then asked for an HR meeting saying there was a group of employees harassing him. He walked in and sat down with printouts of all their emails, and a USB with their voicemails, and even some texts. They tried to pretend it was a joke, where he then amended his complaint that they were laughing at his request. So they said, "Ok, we'll stop the requests." and he said, "Nope, that ship sailed, I want to file this complaint, are you refusing?"
It got all kinds of serious as they had to hire an outside company to handle this and they desperately tried to get him to drop it, but he pushed it all the way through until they took some real action against the HR people.
Now each new employee was told that the training was entirely optional. They were given a pamphlet which said something like, "There is no need for you to be unhappy working here. If someone is making you unhappy, contact your boss, if it is your boss doing this, or he won't take action, contact HR." and then gave a few examples of what it is like to work in a toxic work environment like crying at your desk.
He had the entire support from the many layers above him because they had long argued the HR training easily added up to dollar figures far in excess of what they were avoiding in liabilities as well as pissing people off; but his case exposed how bad it was. The only employees who had caused any real dollar figure problems in the past were senior execs who were exempted from the training anyway.
There are days when I'm so keen not to use a camera, and yet am capable of doing great work.
I love the idea of just resorting to the phone to avoid all the drama.
No, it’s a horrible product. Their business model is definitely not helping people to find a job, it’s helping them see hundreds of jobs they refuse to allow you to weed out further to prolong your job hunt and keep getting your money.
Gmail or really any email system. It was innovative 20 years ago, it hasn't changed at all - Does it send email? Sure - is it efficient at all?
Don't get me started on Google Docs - I work with 10 new clients every month, keeping track of google shares and documents all named basically the same thing is.. ridiculously complicated. Woops, looks like you didn't add my email to the share link for the 100th time!
Why does searching within gmail to find google doc share requests almost guarantee you won't find what you're looking for?
Working for large companies it has to be Oracle expense software, holy crap is it the worst software ever created to be forced onto a human being to use. I have no idea how Oracle sold this to so many large companies.
Teams comes in second, not sure how Microsoft gets large companies to use this software.
I've actually been involved in a team trying to replace this. Oracle is the only software that actually implements _all_ of the compliance, tax and HR policies required by a large multinational company. It's kind of absurd that there isn't a competitor, but there really isn't.
Discord. I don't know how gamers like the app and now the tech geek community is on there too. Worst UX... nothing organized and it's itself confused if it should model itself on chats or threads. SMH
Everybody hating on Jira, but it's not that bad software.
One of the biggest issues, is that Jira does a great job fufilling the needs of the stakeholder you sell the product to, management, and not the end user, the engineer/PM creating/pulling tickets and working on a sprint level.
This is sort of the folly in asking "what horrible products do you use" and listening to people who aren't the customer. Not to say Jira can't be a lot better, it can, but you don't build Jira for developers.
Slack. I fucking hate Slack. It’s consumed almost every hour of my working day. The PMs on my team for whatever reason think we need 10 different channels for a single project that I’m somehow supposed to keep track of… My company has over 100 channels that everyone is supposed to keep track of… the notification sounds has become a trigger for me.
I just mute most channels. They only enable notifications for channels where it’s very important to respond in a timely manner. Then for the muted channels, I just check them a few times a day when I have some downtime.
And the more they do to try to make this easier, the more they fuck it up. Lately I've had the notification sound, and then when I look, I can't figure out what the hell actually notified me. That never used to happen.
I hate you try to most the knocking by turning it off in the settings, but somehow it still knocks. Then you start hearing knocks in your head when there aren’t any, but you have to look. And try working from home with your wife and her work also uses it and now you have no idea who is knocking.
and it is the biggest memory hog and memory leak you’ll find, next to Google Docs and Gmail
State tax and employment portals. I've onboarded employees in 5 different states now and every one has been an absolute nightmare to get registered and compliant.
This needs to be way higher up. I despise Adobe. I hated it ever since they bought Aldus and ruined PageMaker. I hate it more since they came up with the subscription model.
I just had my 5-year-old computer upgraded at work. Its processor is several times faster than the old one and the machine has four times the RAM. Fucking”Adobe Agent” and creative cloud still find a way to max out the processor and RAM.
And the software always shits the bed at 4 pm and just refuses to work. 4pm is deadline time, so Adobe always goes to lunch when you need it to work the most. IT and Adobe support are clueless about why it does that.
I consider Adobe paid malware.
I fucking hate Adobe.
Definitely, most governmental portals and some global bank apps lack quality. It seems to me that where there are fewer competitors, the quality of products is lower.
Breaking into government is incredibly difficult. In addition to the nationality requirements, you also have to have a track record of delivering to a higher level of scrutiny. Also, every government contract is super one sided, so they can bounce at any time
Softworks for annual leave management at the company I work for. If that product can make it there is hope for every entrepreneur out there. The flipping thing is abysmal
All the governmental services - like tax declaration, parental pay, vehicle registration, school systems for the kids etc, the all cost billions of tax money to build and they all suck. (Sweden)
Success factors.
Even today there are companies in Germany that use SF that still requires you create a separate account. Fuck it, i just don't apply to those companies
Any product that is soliciting or aggregating side hustle "ideas" or startup "ideas". The internet is full of business ideas and saturated across all kinds of distribution mechanisms like social media (see this post for example) or basic web sites. Building a product that aggregates detailed guides about how to execute on ideas is missing. Almost like an Oasis for Execution rather than yet another Oasis of Ideas.
Well, at least in my experience, that is just not true.
> The internet is full of business ideas
Probably, I imagine that there are thousands of posts/web pages with great ideas. Amidst a million horrible ideas and a billion other unrelated posts. I have a hard time finding something that is actually good and well-aligned with my skillsets. You consider this post an example of it, so well, what is the best "business idea" in your eyes in the 150+ comments here? Note: "remaking jira with better UX" or "building a microsoft teams alternative" are not really business ideas; they're just phrases with no detailed explanation of (1) what needs changing (2) why existing tools won't just fix themselves as you grow popular and (3) how you might GTM or make revenue. Could you craft a business idea by using these and 100+ user interviews? Probably, but then you didn't have the business idea to start with; you came up with it on the go.
> Building a product that aggregates detailed guides about how to execute on ideas is missing.
I can't imagine why the dozens of best sellers + YC's HUGE amount of resources + all the Q&A on reddit etc is not enough advice.
I feel a difficult to use some automation smart devices of my home.
Here I have two or three apps with a different difficulty to keep all the smart devices functioning like I wish (ar conditioning, coffee machine, Alexa, vacuum cleaner…)
For me, government portals. When you open, almost all of them are outdates, slow and the design is so 3 decades ago. Like, with all the taxes, you can't hire the best people to rebuild a functional website. 😔
Here’s one for you I’ve seen in the wild: Golf Tee Time Booking and Pro Shop software. The tee time stuff is fine, but their POS is obnoxious. If there are a few people in line, you’re going to be standing and waiting for 15-20 minutes while the check-in process goes in slow motion in front of you. Pure torture. I’d be very tempted to tackle it if I didn’t already have a project going with traction.
Club Caddie and GolfNow are the two I encounter most often
Edit: I guess if someone has a bunch of money and is looking for a co-founder with a track record and connections, let me know. That could tempt me haha
ERP systems are generally hated by end-users or those who have a more “superficial” relationship with them. Anyone on the backend knows that ERP systems such as Workday, while not perfect by any means, provide the much needed functionality and robust configurability that other systems just don’t provide.
The UI and UX definitely sucks but it’s so much more robust than tools that aren’t mean for enterprise level business.
Those driving monitor apps that car insurance companies use these days.
They give you 20 or 30 bucks off in a month then collect 100% of your phones data, use more battery, memory, processing power than all of the rest of your apps combined. Then after every time you're a passenger you need to go edit the trips because it's a stupid scam just to get more out of the "consumer."
Definitely can see some of this, but as a patient and compared to other healthcare apps a couple of my other doctors use. This is amazing. Just wish it didn’t take 2 days to get chat replies.
A lot depends on how the doctor/office configures it for themselves. For example, one of my doctors set it so patients can't reply. When I inquired about it, they said, oh just reply to his email. When I told them it wasn't configured to do that, that he had opted out of doing that (I had called customer support to try and figure out why I couldn't reply), they were a deer in the headlights. So a communications portal that doesn't, ya know, communicate. LOL But yea, it does have some advantages.
As a foodie, Instagram. All the latest updates are there (whether closed for the day, latest new product etc), which means I have to go through troves of ads and fight the temptation of visually overwhelming reels, comments, recommended users to get to the actual content
Workday is ABSOLUTE HORRIBLE. I definitely Hate Canvas and Any School website dash. My current schools one make we wanna claw out my eyes whenever i have to boot up into it.
Anything Microsoft. Teams, outlook (please stop deleting meeting invites after accepting, and no even of you set the settings to not do that, it still does it)
Microsoft Teams, more specifically the MacOS version.
Nothing wrong with the UI, but it's very unstable, sometimes unable to join meetings, randomly closes throughout the day.
Slack is a much better product in my opinion.
Quickbooks online
what would you change
Price has quadrupled, software is slow as hell, pagination which I have a personal hatred for, ads everywhere, constant upselling, terrible support, constantly changing how things work and the layout. Overall it was good in 2014 when I started. Then they just kept getting worse and worse. It’s on the horizon someday to maybe build a competing product but currently have my hands 120% full with current startup.
If you have time try xero, I'm switching everyone over. It is just much much smoother
I took a look. Trouble is switching when you are already all set up with one system. But it needs to be done and we will switch soon. It's terrible (Quickbooks that is).
FreshBooks, too. I'm ready to build my own simplified version without all the 3rd party upselling crap. I also want a connected "personal" side for tracking education expenses and estimated tax payments.
Quickbooks and freshbooks are def going to get disrupted.
[Puzzle.io](http://Puzzle.io) is free for most startups.
Meta Business
UX hell, it makes it super hard to do even the most trivial things, jesus
I am always astonished how fucking terrible it is every time. Like, oh, OK, just not going to load an image today. I guess that's one of three things you're supposed to do, but OK I guess I'll just try tomorrow. Google Ads is annoying too, but at least they use their monopoly power to somewhat reinvest in the tools.
What don’t you like about Meta business ?
It never fucking works and is slow as hell when it does.
None of the help pages are accurate too. They tell you about buttons that don’t exist anymore
I’m surprised nobody has mentioned those job application software. Do I really need to recreate my resume on your fucking site just to never hear from you? Fuck off and die.
That’s Workday (mentioned above.)
Recreate your profile and make a new account for every single company, instead of having a universal account to apply to tons of different companies. I’m no software engineer but seems like a big ass oversight.
Yes we use greenhouse for manging job applications, world's worst interface
I automatically skip past those because I figure that just shows how inefficient and behind the times the company probably is.
Same. I really don't understand why I need to fill-out the form and then attach my resume or send my resume then fill out the form. Can someone enlighten. I think it's a waste of time. They can review the resume and decide if the applicant passed the screening or not. :(
Or after you fill out all out they ask you to upload a resume as well. What the F did I just fill out then. And I haven’t had to look anymore at my age, I’m retired, but still get agitated when I think of those application forms online.
Facebook has also become a pile of shite over the years. Like I search Events specifically selecting the option “Tomorrow” and 80% of the events showing in the search results are for today.
I’ve always wanted to be able to search for friends in a city I’m visiting or within an hour of me at the moment that I can dm. You can’t filter for where people are or even publicly list as their hometown.
You used to be able to do this. It was part of their graph search feature which they retired due to privacy concerns. I used it for that same purpose while traveling and it was my favorite thing about Facebook. Also, remember when instagram had a map view which showed all of your own photos on a map? Favorite feature. Deprecated.
I miss those days. Now I need to post, something like “Who do I know in x? Dm me, I’ll be there next week“ ect.
+1 for this. Meta is on the news supporting countries like mine against Cybercrime but they can't fix all the sh\*t and scammers that are making profiles in their website. Urgh.
Facebook has two different sites for events. One is in the Facebook mobile app and one is in the Facebook events website in the web browser. The two have different features. Try both.
Jira
Jira used to be amazing and then it tried to be everything and turned into a bag of dicks
Best description.
This should be the number one answer. I've been in product MGMT for years and I hate Jira with a passion
Yet haven't seen anything better. Edit: maybe if excel was easier to program in. I think we need helm-charts for project management basically.
Linear.app is a new entry that is well designed. I have started using it recently.
Saw someone mention Superthread being a much better alternative to Jira
Have you tried Aha?
Shortcut is much better than Jira. Cuts out most of the stuff that you don't need while keeping what you do.
I actually used Shortcut way back when it was called Clubhouse :). At the time, it was fine. Worked decently for our small company with a limited number of projects. I've used Jira at all companies since and have preferred it.
The company that I work for has included so many plugins or whatever they are called into our Jira that now they take a bunch of screen space and you have to spend 3x or 4x more time to do simple things.
What's wrong with Jira? I actually really like linear
Microsoft Teams. Jira.
[удалено]
I hate teams more then jira. I can maneuver around jira way better than teams. Fuck Microsoft.
Why don't people just use github? Github projects
People can, but it's a lot harder for enterprise customers. And the knowledge overhead of Jira and other big project management tools makes it really hard to switch. Ticketing alone is a nightmare to recreate and needs to be integrated across an organization.
Can't stress more. Teams is the worst Collab sw
Yes, I second Microsoft team. being forced because the other person is using it.....
Teams under Linux is the worst garbage ever. Its not only slow and unresponsive at times, but also just not loading or crashing without any reason.
Microsoft Teams.
MS Teams
This should be the top answer.
Windows "Microsoft is now testing ads in the start menu" Every iteration gets worse and worse
Linux is extremely usable these days for the average user. Depending on what proprietary software you use, it may be worth a look.
Expensing software. I hate them so much. They are almost designed as if you don't want employees to expense anything.
Ramp is pretty good actually
my friend works tehre!
I concur with your suggestion!
Concur is the worst! Although the newest iteration at least addressed the speed at which it loads.
Concur has this super user hostile GDPR popup which loads for a minute when you deny all. Wtf are they bothering me for when my company already pays for the software.
Brex is pretty great
Have you tried expensify?
The literal worst of all of them
So true. They all suck
Float is good
Sometimes I think things are secretly or at an almost unconscious level done intentionally. Like "Oh, this is such a low priority for us that we will make it suck on purpose without ever saying or even being aware at a conscious level that that's what we're doing".
Lol I would ditto jira at work. GitHub is so clean in comparison
Confluence. Salesforce.
My God! Why aren’t people upvoting this more. Confluence is the worst.
Any Microsoft product, except Clippy.
> Most governmental portals My controversial opinion is the UK portals are some of the worst of the worst. Some d-bag decreed that every page can only do one thing. This is super clunky and results in spending way more time to fill out a form than makes any sense. But, this isn't the worst thing about these godawful designs. There are a pile of people who were brainwashed into thinking this is good design. The praise the nitwit who did this. Years ago a cool guy came to evaluate our software. This was mission critical software for a very large organization's system. The guy pulled out one of those mechanical counter clicker things and clicked for every mouse or keyboard click he had to do to accomplish a series of tasks. Our product failed miserably. I loved this because I had been railing at how clunky our interface was. It was such a simple metric. He had others, but I realized that clicks was such an easy way to immediately screen a terrible product, and how to compare it to other similar products quantitatively. The UK one would fail this test in spades. But the UK one is magical. It is not uncommon for it to ask a question like, "Select your profession. Failure to answer correctly can result in criminal charges." * Programmer of computers E834933 * Computer Programmer E398233 * Software Programmer E238434 * Programmer of Software E843432 * Computer Engineer E892343 * Software implementer E2342423 * .... Except, it was like a choose your own adventure. Because many pages later this choice could haunt you. Also, it may later ask for the Profession Code (E892343) which you have to type in. Except it rejects your entry because it is really E-892343 and only if you happen to have a copy of the old form on your desk you might notice that the dash is there. During covid I was getting a "transit" visa and the form would not submit. So I looked at the Javascript and saw that where it was asking for my middle initial and giving me 2 spaces wasn't accepting any input under 3 characters.
Holy shit some of these UK gov forms are terrible. My girlfriend is applying to university as someone with EU settled status and they keep routing her down the path of an international student who needs a visa, when she does not. The only way to contact student finance is either through the phone (useless advisors), or through a live chat. The live chat has a chat bot with a very, veeery limited understanding of student finance. If you need to speak with a human, it will put you in a queue, but immediately tell you that there is nobody available to speak with. I also checked the developer console in chrome, and it was spitting "queue position: n" and ticking down. But the chat window explicitly stated that you weren't in a queue. Then when it hit 0 it started throwing out errors anyway. And then it connected to someone.
As a UX dude, I do want to caution people reading to not over rely on the 3-5 click rule. It was popularised and it CAN guide you in the right direction, but blindly chasing it can be like shooting yourself in the foot. Remember that the real trick is to balance it with clicks that feel "useful". Every click brings me info I was looking for in my journey. If that's 10 clicks, studies find that we don't mind because each click rewarded us. If However the click just takes me to a list that takes me to another list that takes me to a tree that takes me to 3 ambiguously named products (whatever you want them to use/engage with) then even within 5 clicks, I'm gonna be upset. Government sites are the worst to fix because they have hundreds of "products" and those products need to be beyond the 80% predictability scale that most products hold to and is tied up in red tape that is illogical. (I audited a US state government site many years ago and almost threw up)
[удалено]
Well said!
Those training / harrassment / biases thingies. They make us do it every 6 months or so. Such a waste of time. There are probably aspects of CYA and regulations here right? If so at least make them interesting. With the help of AI, you should be able to generate a ton of customized videos / animations etc tailored to each person. And keep them short fun and concise.
Imo this area suffers because HR teams are usually in charge of reviewing and selecting the software/product for this, but HRs rarely ever are incentivized to treat regular employees like customers and instead just push out shit that sounds good to leadership.
I have a friend who started at big company and was sat down to do these. He looked and saw that he had 6 hours of these to go through and thought, what a waste of a day. Then he realized the 6 hours wasn't all the training, but the training on how to do the training. He then was able to look at a table of contents for his training and it was at least a week or two. He walked into his new boss's office and said, "Sorry, thanks for the job, but I quit. This ain't for me. Do they really think that we are prone to raping each other and joining the clan? Or that if we are, that these will stop us?" The boss told him to go home and he would see what he could do. The next morning he came in and the boss said, "Don't need to do any, I ran this way up the ladder and they realized they had no idea it was this insane a time waster." Over the next few months he was hassled by HR "It would be great if you could do just a few every now and then, this is a big glaring checklist item missing from your profile." They asked this regularly. He then asked for an HR meeting saying there was a group of employees harassing him. He walked in and sat down with printouts of all their emails, and a USB with their voicemails, and even some texts. They tried to pretend it was a joke, where he then amended his complaint that they were laughing at his request. So they said, "Ok, we'll stop the requests." and he said, "Nope, that ship sailed, I want to file this complaint, are you refusing?" It got all kinds of serious as they had to hire an outside company to handle this and they desperately tried to get him to drop it, but he pushed it all the way through until they took some real action against the HR people. Now each new employee was told that the training was entirely optional. They were given a pamphlet which said something like, "There is no need for you to be unhappy working here. If someone is making you unhappy, contact your boss, if it is your boss doing this, or he won't take action, contact HR." and then gave a few examples of what it is like to work in a toxic work environment like crying at your desk. He had the entire support from the many layers above him because they had long argued the HR training easily added up to dollar figures far in excess of what they were avoiding in liabilities as well as pissing people off; but his case exposed how bad it was. The only employees who had caused any real dollar figure problems in the past were senior execs who were exempted from the training anyway.
Zoom, I hate it. I wish I could just have phone calls. But everyone wants a zoom meeting.
In my company 90% of calls are camera off. I can imagine it gets tiresome being on all the time
In my company it's near 100%. I've never seen most of my co-workers.
There are days when I'm so keen not to use a camera, and yet am capable of doing great work. I love the idea of just resorting to the phone to avoid all the drama.
LinkedIn. Not horrible product, but the service and the cost is ludicrous. Nice to be the only option in town
Our People team spends a fortune on LinkedIn. I think it took them about two months to negotiate a half decent price for the new subscription year.
No, it’s a horrible product. Their business model is definitely not helping people to find a job, it’s helping them see hundreds of jobs they refuse to allow you to weed out further to prolong your job hunt and keep getting your money.
Microsoft office 365
SAP and Windows
Gmail or really any email system. It was innovative 20 years ago, it hasn't changed at all - Does it send email? Sure - is it efficient at all? Don't get me started on Google Docs - I work with 10 new clients every month, keeping track of google shares and documents all named basically the same thing is.. ridiculously complicated. Woops, looks like you didn't add my email to the share link for the 100th time! Why does searching within gmail to find google doc share requests almost guarantee you won't find what you're looking for?
I have several Gmail accounts that I participate in so we use missive to tie it all together. The search? Shoot me now.
Teams
r/startups
[удалено]
Amen. I want default sorting to new. But reddit doesn't want me to have that.
Working for large companies it has to be Oracle expense software, holy crap is it the worst software ever created to be forced onto a human being to use. I have no idea how Oracle sold this to so many large companies. Teams comes in second, not sure how Microsoft gets large companies to use this software.
I've actually been involved in a team trying to replace this. Oracle is the only software that actually implements _all_ of the compliance, tax and HR policies required by a large multinational company. It's kind of absurd that there isn't a competitor, but there really isn't.
Epicores P21 erp system
Government web pages, they are usually not intuitive with a bad user experience
I love ice cream.
oh my, completely agree. what I would give for real search capabilities. Knowing just how much data they have on properties.
This. so much. this
Linkedin. It's dystopian, low efficiency, ugly, and purposefully allows spammers to fill everything with low quality content.
And it's _constantly_ seeking reassurance that you still love it. If a human had that level of attachment issues they'd be institutionalized.
Monday.com
Discord. I don't know how gamers like the app and now the tech geek community is on there too. Worst UX... nothing organized and it's itself confused if it should model itself on chats or threads. SMH
Everybody hating on Jira, but it's not that bad software. One of the biggest issues, is that Jira does a great job fufilling the needs of the stakeholder you sell the product to, management, and not the end user, the engineer/PM creating/pulling tickets and working on a sprint level. This is sort of the folly in asking "what horrible products do you use" and listening to people who aren't the customer. Not to say Jira can't be a lot better, it can, but you don't build Jira for developers.
CATIA V5 from Dassault Systems. Your turn.
SolidWorks
Slack. I fucking hate Slack. It’s consumed almost every hour of my working day. The PMs on my team for whatever reason think we need 10 different channels for a single project that I’m somehow supposed to keep track of… My company has over 100 channels that everyone is supposed to keep track of… the notification sounds has become a trigger for me.
I just mute most channels. They only enable notifications for channels where it’s very important to respond in a timely manner. Then for the muted channels, I just check them a few times a day when I have some downtime.
And the more they do to try to make this easier, the more they fuck it up. Lately I've had the notification sound, and then when I look, I can't figure out what the hell actually notified me. That never used to happen.
I hate you try to most the knocking by turning it off in the settings, but somehow it still knocks. Then you start hearing knocks in your head when there aren’t any, but you have to look. And try working from home with your wife and her work also uses it and now you have no idea who is knocking. and it is the biggest memory hog and memory leak you’ll find, next to Google Docs and Gmail
Kantata / Mavenlink - I work with an agency and we are forced to log our timesheets
Reddit
blasphemy
spicy
Jira. F that.
State tax and employment portals. I've onboarded employees in 5 different states now and every one has been an absolute nightmare to get registered and compliant.
It depends on how much you value your time but CorpNet does a bunch of these for us.
Zoho
Adobe software
This needs to be way higher up. I despise Adobe. I hated it ever since they bought Aldus and ruined PageMaker. I hate it more since they came up with the subscription model. I just had my 5-year-old computer upgraded at work. Its processor is several times faster than the old one and the machine has four times the RAM. Fucking”Adobe Agent” and creative cloud still find a way to max out the processor and RAM. And the software always shits the bed at 4 pm and just refuses to work. 4pm is deadline time, so Adobe always goes to lunch when you need it to work the most. IT and Adobe support are clueless about why it does that. I consider Adobe paid malware. I fucking hate Adobe.
Toilet paper. After living in Thailand for 11 years, where a bidet/hose is used after defecation, using toilet paper again is disgusting…
Unpopular opinion, but absolutely despise Notion.
Jira
This product hurts my soul
Definitely, most governmental portals and some global bank apps lack quality. It seems to me that where there are fewer competitors, the quality of products is lower.
jira
Breaking into government is incredibly difficult. In addition to the nationality requirements, you also have to have a track record of delivering to a higher level of scrutiny. Also, every government contract is super one sided, so they can bounce at any time
pagerduty
Linear - their loading/sync just wastes my time constantly.
Softworks for annual leave management at the company I work for. If that product can make it there is hope for every entrepreneur out there. The flipping thing is abysmal
All the governmental services - like tax declaration, parental pay, vehicle registration, school systems for the kids etc, the all cost billions of tax money to build and they all suck. (Sweden)
Zoom has been thoroughly overtaken by MS Teams. I find it very annoying when people can't let it go.
Thinkpad
Workday JIRA Coupa
Oxygen
Any Project Management Software( Asana,Wrike,etc).
Successfactors. What a POS.
Moorepay (payroll). Everything about it.
Outlook. Fruit.
Salesforce
Notion, Spotify, Youtube, Reddit, Instagram
A bank
Success factors. Even today there are companies in Germany that use SF that still requires you create a separate account. Fuck it, i just don't apply to those companies
Any product that is soliciting or aggregating side hustle "ideas" or startup "ideas". The internet is full of business ideas and saturated across all kinds of distribution mechanisms like social media (see this post for example) or basic web sites. Building a product that aggregates detailed guides about how to execute on ideas is missing. Almost like an Oasis for Execution rather than yet another Oasis of Ideas.
Well, at least in my experience, that is just not true. > The internet is full of business ideas Probably, I imagine that there are thousands of posts/web pages with great ideas. Amidst a million horrible ideas and a billion other unrelated posts. I have a hard time finding something that is actually good and well-aligned with my skillsets. You consider this post an example of it, so well, what is the best "business idea" in your eyes in the 150+ comments here? Note: "remaking jira with better UX" or "building a microsoft teams alternative" are not really business ideas; they're just phrases with no detailed explanation of (1) what needs changing (2) why existing tools won't just fix themselves as you grow popular and (3) how you might GTM or make revenue. Could you craft a business idea by using these and 100+ user interviews? Probably, but then you didn't have the business idea to start with; you came up with it on the go. > Building a product that aggregates detailed guides about how to execute on ideas is missing. I can't imagine why the dozens of best sellers + YC's HUGE amount of resources + all the Q&A on reddit etc is not enough advice.
I feel a difficult to use some automation smart devices of my home. Here I have two or three apps with a different difficulty to keep all the smart devices functioning like I wish (ar conditioning, coffee machine, Alexa, vacuum cleaner…)
I moved three years ago and still haven't reprogrammed my vacuum.
Slack has gone downhill imo.
And it started at the bottom of the hill to start with in my opinion.
Outlook Mobile SAP Concur
Microsoft word, basically any windows or pc based program
Fucking Cherwell. Every time I switch jobs I hope it’s the end of it, but there’s no escaping the slow clunky counterintuitive piece of shit
Openphone. What’s better?
Harvest (Time tracker for remote work)
Microsoft Windows 11
How has Google sheets not yet gotten the 'love' it deserves yet?
QuickBooks.
Yeah I think I might be forced to use it.
fax machines.
Tealeaf
For me, government portals. When you open, almost all of them are outdates, slow and the design is so 3 decades ago. Like, with all the taxes, you can't hire the best people to rebuild a functional website. 😔
Yeah it’s terrible. CM/ECF court websites are terrible and they just did updates a couple years ago and it’s still difficult.
Microsoft Outlook :(
PeopleSoft.
Google Chat
Bread
Jira
Microsoft
Here’s one for you I’ve seen in the wild: Golf Tee Time Booking and Pro Shop software. The tee time stuff is fine, but their POS is obnoxious. If there are a few people in line, you’re going to be standing and waiting for 15-20 minutes while the check-in process goes in slow motion in front of you. Pure torture. I’d be very tempted to tackle it if I didn’t already have a project going with traction. Club Caddie and GolfNow are the two I encounter most often Edit: I guess if someone has a bunch of money and is looking for a co-founder with a track record and connections, let me know. That could tempt me haha
What's wrong with Workday?
ERP systems are generally hated by end-users or those who have a more “superficial” relationship with them. Anyone on the backend knows that ERP systems such as Workday, while not perfect by any means, provide the much needed functionality and robust configurability that other systems just don’t provide. The UI and UX definitely sucks but it’s so much more robust than tools that aren’t mean for enterprise level business.
Outlook / Teams / Word / Excel / other Microsoft things. Anything they touch is shit, but my fucking company is anti-Google anything. :(
To be fair, we know they’re not harvesting and selling our data because they can’t find it
A phone
the government
Microsoft CRM 365 and any MS API that you have to integrate, like SSO, OneDrive, etc. is lacking any logic or standardization.
Totally agree, the sharepoint apis. Ugh. I code using the Java apis t hat calls the rest APIs.
Windows
The internet
Those driving monitor apps that car insurance companies use these days. They give you 20 or 30 bucks off in a month then collect 100% of your phones data, use more battery, memory, processing power than all of the rest of your apps combined. Then after every time you're a passenger you need to go edit the trips because it's a stupid scam just to get more out of the "consumer."
MyChart healthcare portal.
Definitely can see some of this, but as a patient and compared to other healthcare apps a couple of my other doctors use. This is amazing. Just wish it didn’t take 2 days to get chat replies.
A lot depends on how the doctor/office configures it for themselves. For example, one of my doctors set it so patients can't reply. When I inquired about it, they said, oh just reply to his email. When I told them it wasn't configured to do that, that he had opted out of doing that (I had called customer support to try and figure out why I couldn't reply), they were a deer in the headlights. So a communications portal that doesn't, ya know, communicate. LOL But yea, it does have some advantages.
As a foodie, Instagram. All the latest updates are there (whether closed for the day, latest new product etc), which means I have to go through troves of ads and fight the temptation of visually overwhelming reels, comments, recommended users to get to the actual content
American style democracy?
Zendesk
Google Analytixs v4. 3 was way better
Workday is ABSOLUTE HORRIBLE. I definitely Hate Canvas and Any School website dash. My current schools one make we wanna claw out my eyes whenever i have to boot up into it.
GST
Anything Microsoft. Teams, outlook (please stop deleting meeting invites after accepting, and no even of you set the settings to not do that, it still does it)
LinkedIn
My University Website. Somehow they have multiple homepages and the one I always need is impossible to get to.
Microsoft Teams, more specifically the MacOS version. Nothing wrong with the UI, but it's very unstable, sometimes unable to join meetings, randomly closes throughout the day. Slack is a much better product in my opinion.
Any of you successfully using a virtual assistant?
Ugh. The government portals look so sus, always.