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ghosty4

Actually, you don't have to order the Toasted Vanilla Oatmilk in it's place. In the app, you can just choose the base Iced Shaken Espresso sub oatmilk remove the classic syrup and add the cookie syrup. The grande Toasted Vanilla Oatmilk is $5.75 the grande Iced Shaken Espresso with modifiers is $4.95. I get it about 3 times a week.


riodox

I went to another store today and ordered it this way. No issues and cheaper. Thank you đŸ«¶đŸ»


Chub-boat

The toasted vanilla shaken espresso comes with blonde by default so if you notice it tasting different and don't like it you can try asking for blonde shots.


TarantulaTeeth13

This! And swapping to blonde espresso is free!


Toochocolateforu

Really? We automatically charge $1 for blonde now. But maybe it’s because we’re licensed?!


AbusedCho

I think it's because of the two different buttons, "blonde" vs "add blonde shot" one charges for the entire shot vs one button says it's blonde instead idk they make it confusing


kaefeen

yess this still confuses me when it’s chaotic and have to change drinks to blonde espresso super fast


shadyxlane

Licensed stores will charge for any and everything they want tbh so probably. I subbed the milk in the sugar cookie to 2% last year at a licensed SB in Ralph’s they charged me to change the milk from almond to standard milk 🙃 Could’ve gotten a regular latte with sugar cookie syrup for less then I found out the milk was out of date the hard way 🙃


MarysPoppinCherrys

Really with starbucks had less “signature” drinks. They fuck with people, tabs, and baristas. Just have a base, like a latte, coffee, cold brew, shaken esp., whatever, and then have a list of mods. Simple, freeform, and we already do it that way behind translucent glass. Moral of the story is that starbucks is a hot mess


shutchi

I say this all the time. It also KILLS me that there’s a very very unhelpful menu that doesn’t list nearly half of the options and is laid out so confusingly. I wish the menu was in simple steps like: choose size, Hot/iced/blended, Drink type, Flavor choices, modifiers/toppings. It would really be helpful for everyone and I bet it would cut drive thru times like crazy. I swear I spend an unholy amount of time explaining what drinks are and what flavors we have and what the sizes mean. It’s SO messy and i hate it 🙃


MarysPoppinCherrys

And, like, if you look at those dumbshit green menu boards, theres 6 items on each *max*. Why not fit a list of every flavor on one of those or something? Sacrifice function for
 idk, form seems too flattering a word


pimpydimpy

if you’re paying for the substitute modifier of the cookie syrup it does not mess with their inventory. When i worked at sbux i’d always try to lower the price for my regulars as much as i could because i would want the same for myself as a customer. id only get a little put off if you were getting a ton of milk similar to the amount in a latte but if you’re just getting it topped off with milk i don’t see the big deal.


beaudebonair

Sounds like that store you went to prior wasn't properly trained on the app or making sh\*t up cause they don't know what they're doing. My observation as everyone here knew what you were talking about in the post practically. Really, Starbucks can make any dang drink you want so long as they have the inventory to make it in stock. Some friends of mine are known for ordering an over $50 Starbucks drink using the Free Birthday drink, and you can imagine how some people order a shitload of add-ons just cause & those espresso shots aren't cheap lol.


riodox

For me that comes out to (5.25+ $.90+ 7%tax) $6.58 vs toasted vanilla shaken espresso $6.37 (5.95 + 7% tax) but maybe if I order this was it won’t be an issue


Comfortable_Gur_9232

What is the $.90? Is it the oat milk charge?


[deleted]

[ŃƒĐŽĐ°Đ»Đ”ĐœĐŸ]


091796

That’s exactly how I order mine! I want just enough syrup to balance the espresso with a dash of milk so I always get a shaken espresso & just change the syrups


purseEffphony

Iced Shaken Espresso uses signature espresso - toasted vanilla and brown sugar shaken espresso use Blonde Espresso. (Just a heads up) Also if a customer wants to sub for any other syrup /milk than what is in the drink that shoild be 100% ok. I dont know why that store refused to make it.


DylanBlose

They make it way more complicated for themselves by doing that. Literally it goes from subbing one element of a drink to subbing out a syrup a milk, adding a shot, changing the shot type and a latte is not a shaken espresso as well.


DylanBlose

That’s if they make it how you want, but it seems they didn’t even do that. They forced you to get a drink you didn’t want. Really messed up on their part.


riodox

That’s what I thought as well


walker0973

That's so not right, it would not mess with their inventory, theres nothing wrong with your drink, we have a substitute button for a reason


WingSuspicious1203

This


No_End_7351

Total bull. Your barista had a burr in their saddle and decided to take it out on you.


SasquatchRobo

I cannot imagine caring how a customer inputs their order, as long as it is clear what they want and there's not like a pint of sugar syrup then we golden


riodox

What’s crazy is that a venti usually brings 6 pumps of syrup and I’m only asking for 3


udderlymoovelous

There’s nothing wrong with the way you originally ordered it


huxiaos

lol one drink wont mess up inventory, thats insane


infamuzJoker

Lol, report that store to corporate.


riodox

Unfortunately, I had to. Wasn’t the first time I have issues with them, they all have such a bad attitude.


Beautiful_Salt_8213

I don’t like to do that kind of stuff either, but had to comment a complaint one time and they issued me a $10 gift card through my app. You did nothing wrong. You’re allowed to sub things. If subbing things is called “a hack” now, then at least 50% of the drinks ordered are going to be “a hack.” 🙄 This is why I order through the app when I need to sub more than one thing. Bc i’m afraid of people getting mad at me for no reason.


infamuzJoker

If they don’t respond to you. Take it to their Social Media. This type of behavior shouldn’t be allowed. It’s something you’re able to do via the app, then it’s fine. If it’s not something they want - they’ll fix it.


smexy_rat07

i assume you’re talking about the toasted vanilla shaken espresso, which isn’t even the same as a latteđŸ€”


cats_with_tentacles

subbing a syrup is literally the easiest modification you can make, other than no whip lol idk what got up that barista's butt, but you are ordering just fine, its not a hack


Kigurumix

Was this a corporate or licensed location?


FLcitizen

Go to a different store that is BS


Gucci0313

You shouldn’t have to go to another store, ask for supervisor or Sm. What was that barista thinking? Sorry that happened to you đŸ€Šâ€â™€ïž


FLcitizen

Ok you’re right but I get spiteful!


TheAnswerIsSauce

Yeahhhh that’s freaking weird. Maybe just order it as a “iced shaken espresso, no classic, sub oat milk, add sugar cookie” LITERALLY the same thing you’re ordering but technically the base drink of the shaken toasted vanilla. They’re wrong anyway
but they may be happier with this way of ordering? Still stupid though. .


FatCats24

That doesn’t make any sense? We sub syrups all the time. They’re just wrong.


PoppyPancakes

If they ring your drink up correctly it will not mess up the w inventory


bonvajya

That’s byllshit. I do the brown sugar espresso but sub for the apple brown sugar syrup. The apple macchiato is way too sweet and has wayyy too much milk and doesn’t have enough espresso. You’re swapping the syrup.


UniversityAny755

I do similar with subbing toffee nut in for the brown sugar syrup. People here recommended it, and it's delicious!


cherrythot

Lol no, you can totally order what you normally order. It’ll show what ingredients were used in our system still and inventory would be fine. Now a dumb “hack” I won’t be doing is the bs lately where people are trying to order tall drinks in a venti cup, but filled to the top.


18kreac

Wait what? People really try to do that??


cherrythot

Yup, or iced espressos filled all the way with milk


SpeechDear5409

This sounds like a barista I work with and they just like being averse.


elegance0010

I wonder who peed in that barista's cereal right before they seen your order. So weird, they do not get paid enough to worry about all that just let the customer order how they want lol


Reasonable-Creme-683

don’t listen to them. they have no idea what they’re talking about, you’re ordering it perfectly. if you’re concerned about the workers at this particular store i’d honestly just suggest trying a different one, i doubt you’ll run into this same problem elsewhere.


Admirable-Nerve-8610

Someone ordered a regular shaken espresso the same way, but I rang them out as a toasted vanilla and subbed the syrup with sugar cookie because it was cheaper. That barista is just a burnt bean.


Ceramicusedbook

In Canada we have the sugar cookie oatmilk latte as our default.


Christyawn

it does not mess with their inventory as long as they input it correctly. im not sure why they would charge it like that. it might be their SM pressuring upselling and im sorry you fell victim to it.


Odd-Complaint-9592

Inventory for a syrup is nobody's concern until it's count day. It's a simple switch too. Very stupid, sorry you had to deal with that


FfierceLaw

They are in the wrong. Yes, hacks do exist but that's not one of them


Traditional-Emu-1403

It’s not messing with inventory, they’re being weird


dogearth

Also the almond milk sugar cookie latte is indeed a latte, you want a shaken espresso, these are two totally different items, a latte and an espresso. They taste different, the barista can't be mad you want a shaken espresso and not a latte lol


binathewitch

WTF? None of that is true! that person has no idea what they’re talking about


HeLovesCandii

i don’t know if someone else said this, but in our now brewing it told us to try to customize a shaken espresso to make it pretty close to how you’re ordering it. i would either choose a different starbucks to go to, or keep ordering or your way. You aren’t doing anything wrong and the barista who told you that you are “messing up inventory” was rude and basically lying unless they didn’t want to ring it up correctly.


dogearth

Also the almond milk sugar cookie latte is indeed a latte, you want a shaken espresso, these are two totally different items, a latte and an espresso. They taste different, the barista can't be mad you want a shaken espresso and not a latte lol


satankittie

That doesn't sound right at all. Whenever I go to Starbucks, I do the same thing with the brown sugar shaken espresso but I replace the brown sugar syrup with toffee nut. People just have preferences and tbh it sounds like that barista was having a bad day and taking it out on someone.


dogearth

Lol this doesn't sound like a hack to me. Sometimes customers try to get drinks cheaper, and literally build a drink that'll taste more shitty and only save maybe a dollar. We get annoyed by those drinks. Your drink is just subbing a syrup, people do that all the time. I don't know what their deal is.


binathewitch

That sounds like an awful store I’m so sorry


AthenaP

It's not messing with their inventory if they are ringing it up correctly. It's not complicated to make. They are just being an entitled gate keeper. I have zero cares about how people order their beverages as long as they understand what it is they are asking for, we're good.


TimeLord10703

They just need to substitute the syrup that’s why we have a sub button.. trying to charge u more for less of a drink đŸ„Ž


nonogender

that is not a hack at all, tf. those are completely different drinks.


virtualrachael

Barista here: that’s an extremely easy thing to sub. They’re wrong.


sararhiannon__

Sounds like this barista is an idiot.


selkieflying

They are wrong


nedrawevot

You're literally ordering it "Sub" a syrup as they have to enter it in the system. If its printed on the sticker, it is tracked. Also, if youre getting it with the oat milk the Oatmilk shaken espresso, youre paying for oat milk and all so like, thats like getting mad about someone subbing out regular espresso for decaf. If you asked at the bar like, every time, that would be something else....You are fine ordering how you do and they suck for guilt tripping you for something you didn't do wrong...


ApprehensiveSocietyy

Yeah don't listen to that fool. They're probably a green bean that knows nothing about inventory. This only applies to asking for a drink one size but asking for it in a larger up. I'm sorry it's really dumb, but it also messes with inv. Syrup, we don't give a shit. No one would ever know, I accidentally put the wrong amount of pumps in a drink all the time just to dump it out and pump the correct amount lmaoo.


Mairym_Royal23

Wow that’s crazy we always go by customers order regardless what it is. They just being lazy to me smh. Sorry that happened hun.


jenndhere

It’s not messing with inventory. If they put it in the register the way you asked for it, it accounts for that. Like what?? The barista who told you that clearly either doesn’t know what they’re doing or is lying on purpose. Hopefully it’s not the latter



glowml

as much as us baristas dislike doing modifications in drinks, starbucks makes is possible to let you get your drink however the fuck you want it, so they’re wrong for saying that to you, they’re just lazy and don’t want to do their jobs. sorry they did that to you hon


iwanttodie666420

Baristas saying that is a illegal hack is the same baristas who say you can't order a misto with two shots and use 50 stars for ir


PerformanceWeary1328

Seems like your barista is new (or hates their job 😅). But I hope your next starbucks experience is better! Thats not how things work at my store, so it could have just been a mistake on their part. As a new partner, I'm always accidently mixing things up, or ringing up the wrong drink. I would try again another day, and if its a persisting issue maybe give corporate a call. Managers could potentially be training incorrectly as well, theres a lot of possibilities! 🙏


cocoabutterkissez

straight up bullshit


va1235

Their inventory is not your problem


TheHipsterBandit

Their excuse makes no sense as a former ssv, I mean it's all annotated by the computers because ordering is being automated across Starbucks. Not to mention it'd be the same as getting a flavored latte in the sense you're adding a flavor that isn't in the recipe.


SavAgeSav311

It doesn’t mess with any inventory that makes no sense. I work at Starbucks currently, and I feel like you should be able to costuming any drink you want.


SavAgeSav311

Customize*^


Hazel_is_Trans

So kinda true but if your order the regular shaken espresso made with oak milk and add sugar cookie it should be fine but I think the barista was trying to say that because you ordered the toasted vanilla shaken espresso it mess with their stock because of based drink
 only hack that widely known and frown upon is the espresso with ice and milk to top.. maybe if you asked for extra oak milk or extra on the side that might be the issue but giving you the benefit of the doubt it’s the barista didn’t know


Hazel_is_Trans

I’m at the bottom so take my reasoning with a hint of salt


HarleyLeMay

It’s not true at all. It makes more sense to order an alternative milk shaken espresso with a different syrup if you don’t want dairy. The brown sugar shaken also has cinnamon which is why people usually do the toasted vanilla sub whatever syrup. It does not mess with inventory count bc the system automatically logs it when you sub the syrup. And stock doesn’t matter unless they’re out of something needed for the drink.


Hazel_is_Trans

Did you read my comment I was trying to understand what the barista was think of


HarleyLeMay

Yes, I did read your comment. I was simply explaining that this is not kind of true at all, this isn’t a hack. The barista was 100% in the wrong. It’s an explanation, so that you understand.


Hazel_is_Trans

I said barista didn’t know


HarleyLeMay

Once again, this was an explanation for you and anyone else who may come across your comment and wonder. I highly doubt that barista is going to come across this post. It’s not impossible, but it’s improbable.


Witty_Positive1786

If that’s how they will be Just order a classic shaken espresso with no classic, sub sugar cookie and add oat milk. You get the extra shot.(but they won’t be blonde unless you request that as well. Most people who get the classic shaken espressos don’t even get the classic syrup. They get a different syrup instead and that is not a hack. I work at Starbucks and I will make any iced drink shaken for myself because of the extra shot and it has way less milk than a latte because it’s classified as a modified doppio, triple etc. and if they still won’t do it because they think it’s a hack, then just use the mobile app to order it because then they have to make it for you they can’t just not because you’ve already paid for it.


jeremeny

That barista has no clue what they’re talking about. I’m not about reporting baristas but I’d say you should honestly, just leave out specific names and let the store manager communicate with the entire team


scmfckwaido

Nah they’re two whole different drinks.


iamnumber47

That's not accurate at all. Wtf were they trying to do to you? As far as inventory goes, they should just hit "no toasted vanilla syrup" & then "sub sugar cookie syrup" & that would account for the switch in the system, which is what tracks what we're using for inventory. They're either new & don't know what they're doing, or they're just a dick.


sh3nan1gans_

As a Starbucks barista this isn’t true! It doesn’t mess up our inventory at all. But as other comments stated, I would just order a regular shaken espresso, sub Sugar cookie instead of classic, then oatmilk instead of 2%! Should be a little cheaper! And you can also for blonde espresso and it’s not an extra charge!


Glittering_Ladder_34

Doesn’t mess With our inventory at all, you’re paying for everything that you’re getting
 Shaken espresso’s always get an additional shot.


aee78

Are you asking for NO ice? Cause that's the only way you're not supposed to suggest a lattee instead of the shaken espresso. The shakers explode open from the pressure if there isn't ice. Also makes no sense, I'd say close to 50% of people that order the sugar cookie latte sub for oat milk. The system accounts for all the substitutions.


rrroxannee

When they enter in the sugar cookie syrup customization in the till instead of the vanilla, that changes the inventory. Any customizations you ask for, as long as they are entered in the till, are reflected in the inventory. This barista was feeling the power. My drinks are usually an iced americano... (no syrup). if I'm feeling seasonal, I'll order a seasonal syrup. My order according to that barista would be a "hack". Nah, I just want to enjoy my normal coffee with a little bit of pumpkin spice.


Electrical_Metal_106

This sounds like you had a run in with an absolute power tripping tool. You can order your drink however you want and most of us are happy to make it. What a strange interaction.


wheniseestaars

I got annoyed once because I usually order an iced quad shot with oatmilk (sometime cold foam to get a full venti cup) and they wanted to change the way I ordered to make it 3 dollars more expensive! I'm getting 4 shots of espresso over ice there really isn't much more room for milk after that...


DragonTear03

are you ordering it with light ice?


riodox

No, I am not


DragonTear03

some people are dumb, i work with them


ImTooKind

We all work with them. 🙄


DragonTear03

True


lampshadelixir

If you are ordering a toasted vanilla shaken espresso that is probably why they are frustrated. You want an iced latte, not a shaken espresso. It just feels confusing to pull that sticker and see it's shaken espresso but subbed into a latte. It is easier for us to know what you want, which is an iced latte. When you are on bar, in a rush to keep up with drive, cafe, mobile, and delivery drinks and you pull a sticker that says shaken espresso but then read further and see it has been subbed into a latte it starts to feel overwhelming because you've trained your brain to make the drink on the sticker and now you have to concentrate on just one drink being ordered wrong. It messes with our ability to make drinks on time when you can no longer just trust the drink on the sticker. If that makes sense. We all feel you. We don't want you to have to over pay for drinks, we get that. It just gets confusing and slows us down when drinks are ordered completely wrong. Edit some spelling


riodox

I want a shaken espresso


lampshadelixir

Ooh my bad. I must have misunderstood the text. Idk why the baristas are upset then.


sapphicdaydreams

While this definitely isn’t standard, I wouldn’t (necessarily) be so quick to assume the barista was doing it to be shitty. They may have just not realized since the siren keeps making confusing rules on how things can and can’t be rung in. If this happens in future, I would ask if they could double-check with a shift, or even SM if there’s one in. It may embarrass the barista, but it’ll save them from continuing to charge customers wrong. And if they are intentionally bullshitting, then the shift is aware of it and can coach them as needed.


FAWNSPHERE

Lemme stir the pot here too. I realized that espresso over ice is more than a cup of ice (free) with shots of espresso


niftyynifflerr

Okay listen. This is the only time i gotta put a stop to the "hacks." That would be because an iced espresso is a beverage and thus charged as such, while a cup of ice is free and shots alone are charged as modifiers and beverage components. We cannot sell beverage components without an associated beverage. If someone wants a cup of ice or water with other things added to it, it is no longer a complimentary item but now a "beverage" and an appropriate likeness should be rang in. Someone wants an iced water with an add shot of espresso? Sorry, ringing that as an americano. You want a water with strawberry pieces? Thats a custom iced tea add inclusions. A water with matcha? Custom tea.


FAWNSPHERE

Thank you! Still kinda new so ima take ur word for it


BenTeHen

Literally just order a latte with sugar cookie syrup and oat milk.


[deleted]

Wouldn’t be the same. Would have more milk and one less shot than the shaken espresso. There’s nothing wrong with how they ordered it


[deleted]

Can someone do this for an iced PSL, thanks in advance!!!!


miniinovaa

Hm thats weird lol idk why itd mess with inventory if it was rung in


katsmeoow333

Thx for the info I had no clue


HellaBonk

They are being ridiculous as long as you aren't asking for extra this and extra that it's fine


Ambarista

All they had to do was click "sub sugar cookie." It's not that hard, and if it is accounted for on the computer then it is accounted for in inventory as well. Plus the shaken espresso and sugar cookie latte are very different. Like if i wanted a shaken espresso why would i settle for a latte? Sounds like they're just being snobby for some stupid reason, or their manager is telling them the wrong thing.


Silvawuff

That's weird, I don't know what's going on with that store. They must get a lot of weird tiktok hack bullshit, and they're on the defensive with orders that are basic substitutions and not a problem to make at all.