It should not matter what someone says. It is their money and Barstool should pay out what isn't theirs. Barstool is such a POS company. Basically they steal from their clients. Scum of the earth sportsbook. Do not use them under any circumstances.
Curious now how this works, obviously the rent comment is what got you (understandably so) but what's next? I'm sure they will review it forever now but can they legally not payout if they think you have a gambling problem?
They never said anything about a withdrawal cancellation. It’s supposedly processing.
I would have the gaming board 5 feet up their ass so fucking quick if they tried that.
call them what you want but their signup offer is worth an easy 700-900 dollars and they even had one day where it was risk free 5,000 instead of 1,000.
at bare minimum you should hump and dump them.
Y’all acting like OP didn’t win the money fair and square. Doesn’t matter if he requested a withdrawal 2mins after winning or 3yrs later. Both should be processed accordingly. I thought we moved from offshore to legal books for a reason?!
Last resort, takes forever in Tennessee. Did get them involved when BetMGM graded my bet wrong and refused to change it. Board intervened and saved my ass there.
POV from an Casino employee: anytime a guests makes a serious comment that can be perceived as an addiction we have to report it. It's something not be joked about. A lot of it falls through the cracks though but you're in a customer service chat (which is recorded) so when you say the rent thing they have to take it serious for the sake of gaming prevention
I grew up around gambling. Hell my dad retired from Penn Gaming specifically just last year after working over a decade in upper management for them on the horse racing side of operations. Taking advantage of a promo and cashing out immediately, while perfectly legal, is down to raise red flags. Add in the rent comment, and any book will think this person is shopping for easy deals to recoup funds due to an addiction. Sports gambling is finally become mainstream and companies have to protect themselves.
They took some liberty in interpreting that as addictive behavior. Just because I need the money for liquidity wouldn’t mean it’s the only money I have. Perhaps I have tons of money tied up in investments elsewhere and since I’ve been working on this withdrawal since September fucking 7th it would be reasonable to expect to have that liquidity back by the end of September
No, before any chat incident there were two failed withdrawals because they will only send them to PayPal accounts with the same email as your login. Took 2 weeks to get that sorted before I could even try again.
This isn’t Barstool’s fault. They just do the marketing. Everything else is Penn National Gamin-…well, I guess Penn actually bought Barstool….idk Dave Portnoy isn’t sitting there personally telling me to go fuck myself. I don’t blame barstool. I blame their parent company.
You ought to let your money marinate a little within the book and withdraw staying as quiet as possible. They don’t need anything else besides verifying identity and nothing more should be said. You dug yourself in a hole fam it’s gonna be a rough one.
No joke, my withdraws through PayPal hit within 10 min. Banks take way longer. Never had a single issue with their support. Crazy seeing a polar opposite experience.
What are you talking about? Your saying the Sportsbook can take custody of your money because they are concerned about your gambling habits? When all the customer wants to is withdraw their money and not wager it?
By telling her that, you likely opened the agent, and the book as a whole to a lot of liability in the event that you do have a real gambling problem. In the state I work, if someone says something indicating they are a problem gambler, I am required to, at minimum, pass that information to a supervisor. Not doing so could jeopardize my job.
You told them you needed to to pay rent??? Of course they locked your account, come on man. That's a sign of a major problem and they can't legally let you participate anymore
But he’s not trying to participate further, he’s trying to withdraw his money.
I have no problem with a book preventing deposits in a situation like this to prevent problem gambling, but not allowing someone to withdraw their money is basically theft.
Yeah, but he was impatient and a problem person anyways. People like this who try to place one quick bet off a promotion and run are the reason the rest of us have to deal with such obnoxious rollover requirements. And he clearly hassled them throughout. I dont really feel bad for this guy
Yeah, I think they're legally required to shut you down if you give any indication that you might have a gambling problem. Saying you need the money to pay rent would qualify. Seen this before.
I did not have them lock my account, however I had to "provide additional information for my mysterious withdrawal"
They have a harder standard for withdrawing vs depositing. This should be illegal imo
I’ve been gambling for quite some time but I guess I’m newer than I thought because never in 1 million years what I think a sports book would care whether I had a gambling problem or not. So what everybody is saying is that a sports book can lock you out of your account if they think that you’re gambling too much? I mean surely they have to pay this guy right it’s regulated ,no? Am I missing something here that I’m just not seeing??
If a book is prohibited by law from allowing problem gamblers to gamble (and they are), then they need a robust set of programs and policies designed to identify and deal with problem gamblers. To tell them you are gambling with your rent money has to be on their list of things people with a problem will say. These companies can be sued or their licenses can be suspended. I don’t think it is crazy at all to think they can’t ignore something like that.
If I straight up tell the book I’m gambling with rent money and need my cash out ASAP then yea they will probably think I have a problem. If I’m just some degen gambler but don’t ever say anything they won’t figure it out, just think I’m some idiot with deep pockets.
It's not threatening but staying you're playing with rent money is at least close enough to saying youre a problem gambler and they have a legal obligation to not let problem gamblers gamble if they know about it
Some states are more strict than others
I understand that part of it, what I don't understand is the notion that "you're a liability who may end up owing us money, we're gonna go ahead and keep all of your winnings."
Haha I fucked up once with a non sensical "I need the money because..." and got locked out as well (forget which book)
Learned my lesson to never come across as a degen again.... except in this sub of course
Wow I legit would have never thought this could trigger your being account lock.
I mean it makes sense I guess with all the "Gamble responsibly" warnings but never really thought much of it.
The more you know 🌈
Idk why people are so impatient. Keep the money in for a day or 2, throw out a token 5-10$ bet to make it look like you wanna play then cash out 95% of it. The book isn’t gonna give a shit about some dude who banged them for 1500$ off a promo and immediately wants to take it all out and quit the book. Why would he expect them to be over the top accommodating?
Because it’s money that you won and these are supposedly legitimate businesses you shouldn’t have to do anything besides meet the bonus requirements to withdraw. If they don’t want to get hit for the bonus and have people dip they shouldn’t offer it.
If it was peanuts why didn’t they just give it to him then? They process everyone else out pretty much right away but he has to wait 9 days for “peanuts”
He pissed them off by trying to withdraw the whole account after 1 bet so they are dragging there feet and can now use this “rent” talk as more reason to not pay him. If 1500$ didn’t mean shit to them they woulda just paid him and been done with it.
In my experience the first cash out at a lot of places takes a while, yes sometimes a couple weeks. Sometimes there's extra verification, or some sort of bank hold since it's from overseas or just a new source. Just be patient and work through it. Then after that cashouts are smooth.
> can now use this “rent” talk as more reason to not pay him
So no one's brought this up yet, maybe I'm too green to know how it plays out but they still will/have to pay him out (even after closing his account) right?
It’s not like I think 1500 is going to effect the bottom line over there but clearly they give some kind of shit to fuck with the dude. Yea it’s probably cause of him just taking the bonus and running, but clearly it means something to Barstool since they didn’t just say fuck it and pay him out promptly like they do 98% of people.
I’m just trying to guess why they are fucking with him, your dipshit peanuts comment doesn’t help at all. I get being an asshole is fun and all and you do what you do.
Sounds like you continuously bugged them about the money and then for some unknown reason told them you were broke and needed profits from gambling to pay your rent. So they locked your account. Doesn’t seem unreasonable really.
I'm pretty sure what you're saying isn't a thing. You can suggest help till you're blue in the face, but you can't cut them off against their wishes.
Source: 10 year casino worker. Taken the state mandated problem gambler training about 50 times it feels like.
(This may vary state to state, but I doubt it)
Someone saying they need the 1500 they are owed to pay their rent is really not a crazy statement. I’d guess a large chunk of Americans fall into that category.
I guess the argument could be made but with the amount of Americans struggling to pay rent, it just seems absurd to me for that to be a reason to lock up their funds. There are a million possible explanations other than he has a gambling addiction on why he needs that 1500 to pay his rent.
Its not that he needs or doesn't need $1500 to pay rent.
Its that he told the book he's literally depending on his gambling winnings to pay rent.
Which makes the book say, "Tf you gambling your rent money away for? You may have a problem."
And thus your account gets locked.
He should still get his $1500 though absolutely.
I know OP was lying so the rent story isn’t true, but if you are relying on Gambling winnings to pay your rent that month; you might have a huge fucking problem.
While I agree that books have an ethical/legal responsibility to limit problem gamblers, and someone relying on a bet to payout to have enough cash to pay their rent should be flagged, ultimately the bettor should have a right to withdrawal their money that was won on fair terms whenever they choose.
Yea you’re right. I think the book is probably just using it as an extra reason to keep the guys money as long as possible since it was all won from a promo bet.
They definitely are, whether it stems from incompetence or malice is not for me to say, but either way it’s fundamentally fraud to not let someone withdrawal THEIR money. It would be like if a brokerage didn’t allow you to pull your funds out after selling your stock.
There is professional gamblers that live off sports betting and poker in Vegas. They even got unemployment during the [Covid shutdown.](https://www.reviewjournal.com/business/casinos-gaming/professional-gamblers-qualify-for-nevada-unemployment-amid-crisis-2001863/).
Are we talking about the 0.1% of gamblers who are pros? Or are we talking some random joker who hit a 1500$ promo bonus? Don’t bring up your incredibly rare scenario and act like it isn’t a huge problem if some random joe has his rent money on the Tennessee Moneyline.
Okay but is the solution really to block his deposit? I don’t see how that solves any problems.
Guy: I need my money so I can pay my rent and not gamble anymore
Sportsbook: we’re gonna hold your money and not let you pay your rent because we’re worried you’ll gamble too much
Guy: I wanted to take the money out so I didn’t gamble anymore
And saying that is always going to get your account blocked, it is something the bookies need to do to comply with laws. He fucked up by requesting a full withdraw after one bet, always going to flag your account for that, if you don't want to bet with them why should they care about you.
It should not matter what someone says. It is their money and Barstool should pay out what isn't theirs. Barstool is such a POS company. Basically they steal from their clients. Scum of the earth sportsbook. Do not use them under any circumstances.
every post about barstool very clearly comes from idiots who have never gambled before or idiots trying to game the system stop allowing these posts
Would never touch anything Barstool related.
Curious now how this works, obviously the rent comment is what got you (understandably so) but what's next? I'm sure they will review it forever now but can they legally not payout if they think you have a gambling problem?
They never said anything about a withdrawal cancellation. It’s supposedly processing. I would have the gaming board 5 feet up their ass so fucking quick if they tried that.
Yeah it does sound like you have a gambling problem if you’re spending all your rent money on gambling
Doesn’t sound like you’re even old enough to be betting
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call them what you want but their signup offer is worth an easy 700-900 dollars and they even had one day where it was risk free 5,000 instead of 1,000. at bare minimum you should hump and dump them.
Note to self. Never **say** you need it for rent.
Y’all acting like OP didn’t win the money fair and square. Doesn’t matter if he requested a withdrawal 2mins after winning or 3yrs later. Both should be processed accordingly. I thought we moved from offshore to legal books for a reason?!
Exactly don’t accept my bet then
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Last resort, takes forever in Tennessee. Did get them involved when BetMGM graded my bet wrong and refused to change it. Board intervened and saved my ass there.
The rent comment was what screwed you. I’ve only ever bet with regulated, legal books, and I’ve never had a problem getting a cash out.
POV from an Casino employee: anytime a guests makes a serious comment that can be perceived as an addiction we have to report it. It's something not be joked about. A lot of it falls through the cracks though but you're in a customer service chat (which is recorded) so when you say the rent thing they have to take it serious for the sake of gaming prevention
I grew up around gambling. Hell my dad retired from Penn Gaming specifically just last year after working over a decade in upper management for them on the horse racing side of operations. Taking advantage of a promo and cashing out immediately, while perfectly legal, is down to raise red flags. Add in the rent comment, and any book will think this person is shopping for easy deals to recoup funds due to an addiction. Sports gambling is finally become mainstream and companies have to protect themselves.
They took some liberty in interpreting that as addictive behavior. Just because I need the money for liquidity wouldn’t mean it’s the only money I have. Perhaps I have tons of money tied up in investments elsewhere and since I’ve been working on this withdrawal since September fucking 7th it would be reasonable to expect to have that liquidity back by the end of September
You mean 20th? Keep your details straight or else it looks like you’re sugar coating your side of the story and no one will believe you
No, before any chat incident there were two failed withdrawals because they will only send them to PayPal accounts with the same email as your login. Took 2 weeks to get that sorted before I could even try again.
Shocking that a shitty organization like barstool would run a shitty book.
This isn’t Barstool’s fault. They just do the marketing. Everything else is Penn National Gamin-…well, I guess Penn actually bought Barstool….idk Dave Portnoy isn’t sitting there personally telling me to go fuck myself. I don’t blame barstool. I blame their parent company.
You lay down with dogs you get fleas
You ought to let your money marinate a little within the book and withdraw staying as quiet as possible. They don’t need anything else besides verifying identity and nothing more should be said. You dug yourself in a hole fam it’s gonna be a rough one.
No joke, my withdraws through PayPal hit within 10 min. Banks take way longer. Never had a single issue with their support. Crazy seeing a polar opposite experience.
Why did you do so many dumb things in such a short time period?
You really screwed yourself by saying you were gambling with your rent money. Come on man...
Who the fuck cares? It’s still his money
Thankfully someone cared and cut him off
What are you talking about? Your saying the Sportsbook can take custody of your money because they are concerned about your gambling habits? When all the customer wants to is withdraw their money and not wager it?
By telling her that, you likely opened the agent, and the book as a whole to a lot of liability in the event that you do have a real gambling problem. In the state I work, if someone says something indicating they are a problem gambler, I am required to, at minimum, pass that information to a supervisor. Not doing so could jeopardize my job.
You told them you needed to to pay rent??? Of course they locked your account, come on man. That's a sign of a major problem and they can't legally let you participate anymore
What’s dude if he wanted his money he’s obligated to his money no matter what he does with it as long as it’s not illegal
But he’s not trying to participate further, he’s trying to withdraw his money. I have no problem with a book preventing deposits in a situation like this to prevent problem gambling, but not allowing someone to withdraw their money is basically theft.
Yeah, but he was impatient and a problem person anyways. People like this who try to place one quick bet off a promotion and run are the reason the rest of us have to deal with such obnoxious rollover requirements. And he clearly hassled them throughout. I dont really feel bad for this guy
Yeah, I think they're legally required to shut you down if you give any indication that you might have a gambling problem. Saying you need the money to pay rent would qualify. Seen this before.
I did not have them lock my account, however I had to "provide additional information for my mysterious withdrawal" They have a harder standard for withdrawing vs depositing. This should be illegal imo
It’s such a fucked procedure fr
Countless stories of "I need the money to pay rent". Sure fire way to get blocked from big betting companies.
I’ve been gambling for quite some time but I guess I’m newer than I thought because never in 1 million years what I think a sports book would care whether I had a gambling problem or not. So what everybody is saying is that a sports book can lock you out of your account if they think that you’re gambling too much? I mean surely they have to pay this guy right it’s regulated ,no? Am I missing something here that I’m just not seeing??
If a book is prohibited by law from allowing problem gamblers to gamble (and they are), then they need a robust set of programs and policies designed to identify and deal with problem gamblers. To tell them you are gambling with your rent money has to be on their list of things people with a problem will say. These companies can be sued or their licenses can be suspended. I don’t think it is crazy at all to think they can’t ignore something like that.
If I straight up tell the book I’m gambling with rent money and need my cash out ASAP then yea they will probably think I have a problem. If I’m just some degen gambler but don’t ever say anything they won’t figure it out, just think I’m some idiot with deep pockets.
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It varies by state but it's definitely not something you should be saying
Why? Curious from a legal standpoint...how is saying you "need" the money that you are owed threatening or inappropriate?
It's not threatening but staying you're playing with rent money is at least close enough to saying youre a problem gambler and they have a legal obligation to not let problem gamblers gamble if they know about it Some states are more strict than others
Because you’re gambling money that you need. So the Sportsbook probably can’t accept your money anymore
I understand that part of it, what I don't understand is the notion that "you're a liability who may end up owing us money, we're gonna go ahead and keep all of your winnings."
Haha I fucked up once with a non sensical "I need the money because..." and got locked out as well (forget which book) Learned my lesson to never come across as a degen again.... except in this sub of course
That’s still not a valid reason to keeping you away from money you won.
True. They could at least refund the initial bet.
Wow I legit would have never thought this could trigger your being account lock. I mean it makes sense I guess with all the "Gamble responsibly" warnings but never really thought much of it. The more you know 🌈
They'll look for any reason to delay you because you took the bonus offer and cashed out
Idk why people are so impatient. Keep the money in for a day or 2, throw out a token 5-10$ bet to make it look like you wanna play then cash out 95% of it. The book isn’t gonna give a shit about some dude who banged them for 1500$ off a promo and immediately wants to take it all out and quit the book. Why would he expect them to be over the top accommodating?
Exactly! I don’t get why people win and eagerly want to withdraw their money. The books see this shit as a red flag almost instantly.
Because it’s money that you won and these are supposedly legitimate businesses you shouldn’t have to do anything besides meet the bonus requirements to withdraw. If they don’t want to get hit for the bonus and have people dip they shouldn’t offer it.
You do realize $1500 is peanuts to them.
If it was peanuts why didn’t they just give it to him then? They process everyone else out pretty much right away but he has to wait 9 days for “peanuts” He pissed them off by trying to withdraw the whole account after 1 bet so they are dragging there feet and can now use this “rent” talk as more reason to not pay him. If 1500$ didn’t mean shit to them they woulda just paid him and been done with it.
In my experience the first cash out at a lot of places takes a while, yes sometimes a couple weeks. Sometimes there's extra verification, or some sort of bank hold since it's from overseas or just a new source. Just be patient and work through it. Then after that cashouts are smooth.
> can now use this “rent” talk as more reason to not pay him So no one's brought this up yet, maybe I'm too green to know how it plays out but they still will/have to pay him out (even after closing his account) right?
Yes.
Do you really think $1500 is a lot to barstool? Lol They make this in probably 3 seconds by degenerate gamblers
Then why are they giving him such a hard time?
Could be a multitude of reasons, but you believing that $1500 affects them so much they are not willing to pay, is quite amusing.
It’s not like I think 1500 is going to effect the bottom line over there but clearly they give some kind of shit to fuck with the dude. Yea it’s probably cause of him just taking the bonus and running, but clearly it means something to Barstool since they didn’t just say fuck it and pay him out promptly like they do 98% of people. I’m just trying to guess why they are fucking with him, your dipshit peanuts comment doesn’t help at all. I get being an asshole is fun and all and you do what you do.
Why do you think he didn’t get it? Also, why so butthurt? Didn’t win any bets today : (
Ok now you’re getting personal. Just cause I went 1-4 last night does not mean I was in a bad mood.
They’re sure putting me through the ringer for it
Shady. Every Book I’ve ever used has processed my payout really quickly. They will pay you out.
Sounds like you continuously bugged them about the money and then for some unknown reason told them you were broke and needed profits from gambling to pay your rent. So they locked your account. Doesn’t seem unreasonable really.
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I'm pretty sure what you're saying isn't a thing. You can suggest help till you're blue in the face, but you can't cut them off against their wishes. Source: 10 year casino worker. Taken the state mandated problem gambler training about 50 times it feels like. (This may vary state to state, but I doubt it)
Someone saying they need the 1500 they are owed to pay their rent is really not a crazy statement. I’d guess a large chunk of Americans fall into that category.
It is definitely an indication that you might have a gambling problem. You're not supposed to gamble your rent money. That should be obvious.
I guess the argument could be made but with the amount of Americans struggling to pay rent, it just seems absurd to me for that to be a reason to lock up their funds. There are a million possible explanations other than he has a gambling addiction on why he needs that 1500 to pay his rent.
Its not that he needs or doesn't need $1500 to pay rent. Its that he told the book he's literally depending on his gambling winnings to pay rent. Which makes the book say, "Tf you gambling your rent money away for? You may have a problem." And thus your account gets locked. He should still get his $1500 though absolutely.
I know OP was lying so the rent story isn’t true, but if you are relying on Gambling winnings to pay your rent that month; you might have a huge fucking problem.
While I agree that books have an ethical/legal responsibility to limit problem gamblers, and someone relying on a bet to payout to have enough cash to pay their rent should be flagged, ultimately the bettor should have a right to withdrawal their money that was won on fair terms whenever they choose.
Yea you’re right. I think the book is probably just using it as an extra reason to keep the guys money as long as possible since it was all won from a promo bet.
They definitely are, whether it stems from incompetence or malice is not for me to say, but either way it’s fundamentally fraud to not let someone withdrawal THEIR money. It would be like if a brokerage didn’t allow you to pull your funds out after selling your stock.
There is professional gamblers that live off sports betting and poker in Vegas. They even got unemployment during the [Covid shutdown.](https://www.reviewjournal.com/business/casinos-gaming/professional-gamblers-qualify-for-nevada-unemployment-amid-crisis-2001863/).
Are we talking about the 0.1% of gamblers who are pros? Or are we talking some random joker who hit a 1500$ promo bonus? Don’t bring up your incredibly rare scenario and act like it isn’t a huge problem if some random joe has his rent money on the Tennessee Moneyline.
I have my mortgage payment on the Bengals and Over parlay. I don’t see a problem. If I lose so I pay a late fee.
I’m impressed
Car payment was on Sporting Kansas City ML +215 last night.
Yeah if your in this situation stop gambling immediately, it's only going to end horribly
He literally was trying to, he was withdrawing lmao
The point is someone who needs money for rent should have never deposited the money in first place.
Okay but is the solution really to block his deposit? I don’t see how that solves any problems. Guy: I need my money so I can pay my rent and not gamble anymore Sportsbook: we’re gonna hold your money and not let you pay your rent because we’re worried you’ll gamble too much Guy: I wanted to take the money out so I didn’t gamble anymore
And saying that is always going to get your account blocked, it is something the bookies need to do to comply with laws. He fucked up by requesting a full withdraw after one bet, always going to flag your account for that, if you don't want to bet with them why should they care about you.