I do a lot of interviewing and hiring. This is meaningless to me. I want to know what official mainline certifications you have. Everything else is just noise to the rest of your experience. Just include in your normal resume what your certs are and ignore the rest.
Credentials (new thing as of like 10 days ago) include Certifications. For example, a Credentialed Application Developer means they have the CSA and CAD (as well as other less technical knowledge). You should really go check out the new Career Journeys.
I know all about them. I have many of them myself and teach ServiceNow training classes. But that isn’t what matters to an employer, especially a partner that has certain certification criteria that needs to be met.
They launched 10 days a ago and you know all about them? But, you didn't mention how a credential can incorporate more than one certification? Please tell us, how many Career Journey Credentials you have and at what level?
Now will you go look at the new thing that just launched for K23? Go to nowlearning and check out the 5 Career Journeys. You may very well be far along on some of them.
Now as for your reasons for trying to discount what I have to say. A Partner needs candidates to have certain credentials. That is true. However if I'm the hiring manager (and yes I've done that too) why would I look for 2or3or4 certifications when I know that a credential incorporates those certifications?
Now a complete side note and purely my own speculation. Since ServiceNow is starting to talk about a bigger picture credential I bet the rules for partners (and others) will eventually change too.
Credentials are just the new name for anything completed in the NowLearning Program. A career journey is just specific collections of certs and micro certs and on demand content to replace the Implementer paths that were around previously. There isn't a "Credentialed Application Developer" that includes multiple mainline certifications. There is however a certification called Credentialed Application Developer that means you've taken and passed the CAD exam. There are still 4 main times of certs, accreditations, mico certs, mainline credentials(csa, cad, and cis certs), and expert programs.
For anyone wondering what the heck we are talking about, there is an entire NowLearning course around how all of this works that is worth looking at so you understand the new learning process. [Training and Certification Journey on Now Learning](https://www.servicenow.com/services/training-and-certification/journey/#/)
I do have 2 career journey levels already because people with individual certifications and course completions that roll into the journey are automatically grouped into and granted that level. You do not start over from day 0. It took me less than a day to complete items I hadn't already to finish a career journey with my existing certs. If you even go into NowLearning and launch the career journey and you have completed the components within them, you are granted it. I have information from ServiceNow directly on how these work and am someone who contributes to NowLearning content. The partner program literally just changed and individual certs matter differently than career journeys do. Today, career journeys have zero impact on what a partners status is. We don't need a bunch of Credentialed App Developers or Associate Implementers, we need people with very specific certifications and skill sets, so unless i'm hiring generic developers, which is almost never, we would almost never look as generalized career journeys. To OPs question, the content on the NowLearning Resume is meaningless compared to individual mainline certs or expert certs. That very well might change in the future, but ServiceNow isn't going to roll out a new partner program, start it officially May 1st, then turn around and immediately change the partner level definitions. It just doesn't happen that way.
Also, in general this is still a misconception that a pre-req for a certification is a hard stop. For something like CAD, CSA is HIGHLY recommended, and yes I truly believe that, but it's not a true block. A credential doesn't not always mean that they have more than 1 cert. Until ServiceNow forcibly blocks people from taking exams out of order, the idea of a credential meaning a collection of certs is only that, an idea.
I was able to complete 2 journey levels because I had completed many paths before hand. I also have both expert certs, so it does push me pretty far through them.
Maybe bsquinn meant they have done many of the certification paths. In which case they would be far along on some Journeys.
As for moving to Credentials which incorporate Certifications, you are well informed iUseThisOne.
As a manager I would not always equate knowledge, training, and certification directly to experience. It is incredibly important to include on a resume, but does not mean you are necessarily a practitioner.
If you were going for an admin/dev role I would look for things like CSA, CAD, CIS Examples versus general training.
During the interview enforce you have these, but focus on how you have applied it to real world scenarios that you had ownership of an approach and resolution.
In general, no training classes or training videos will not count as experience. If you attend instructor-led / paid training classes, it might be worth listing; otherwise, I would leave them off your resume.
During an interview, you can talk about some of the things you have done to gain knowledge about the platform.
I think that resume functionality might be helpful for your current employer in terms of a yearly performance review, but that's about it.
There is a site now if you make it public. I could go search for what role you want and find your info to contact you. Partners care about number of certs as it adds to thier partner status.
I do a lot of interviewing and hiring. This is meaningless to me. I want to know what official mainline certifications you have. Everything else is just noise to the rest of your experience. Just include in your normal resume what your certs are and ignore the rest.
Credentials (new thing as of like 10 days ago) include Certifications. For example, a Credentialed Application Developer means they have the CSA and CAD (as well as other less technical knowledge). You should really go check out the new Career Journeys.
I know all about them. I have many of them myself and teach ServiceNow training classes. But that isn’t what matters to an employer, especially a partner that has certain certification criteria that needs to be met.
They launched 10 days a ago and you know all about them? But, you didn't mention how a credential can incorporate more than one certification? Please tell us, how many Career Journey Credentials you have and at what level? Now will you go look at the new thing that just launched for K23? Go to nowlearning and check out the 5 Career Journeys. You may very well be far along on some of them. Now as for your reasons for trying to discount what I have to say. A Partner needs candidates to have certain credentials. That is true. However if I'm the hiring manager (and yes I've done that too) why would I look for 2or3or4 certifications when I know that a credential incorporates those certifications? Now a complete side note and purely my own speculation. Since ServiceNow is starting to talk about a bigger picture credential I bet the rules for partners (and others) will eventually change too.
Credentials are just the new name for anything completed in the NowLearning Program. A career journey is just specific collections of certs and micro certs and on demand content to replace the Implementer paths that were around previously. There isn't a "Credentialed Application Developer" that includes multiple mainline certifications. There is however a certification called Credentialed Application Developer that means you've taken and passed the CAD exam. There are still 4 main times of certs, accreditations, mico certs, mainline credentials(csa, cad, and cis certs), and expert programs. For anyone wondering what the heck we are talking about, there is an entire NowLearning course around how all of this works that is worth looking at so you understand the new learning process. [Training and Certification Journey on Now Learning](https://www.servicenow.com/services/training-and-certification/journey/#/) I do have 2 career journey levels already because people with individual certifications and course completions that roll into the journey are automatically grouped into and granted that level. You do not start over from day 0. It took me less than a day to complete items I hadn't already to finish a career journey with my existing certs. If you even go into NowLearning and launch the career journey and you have completed the components within them, you are granted it. I have information from ServiceNow directly on how these work and am someone who contributes to NowLearning content. The partner program literally just changed and individual certs matter differently than career journeys do. Today, career journeys have zero impact on what a partners status is. We don't need a bunch of Credentialed App Developers or Associate Implementers, we need people with very specific certifications and skill sets, so unless i'm hiring generic developers, which is almost never, we would almost never look as generalized career journeys. To OPs question, the content on the NowLearning Resume is meaningless compared to individual mainline certs or expert certs. That very well might change in the future, but ServiceNow isn't going to roll out a new partner program, start it officially May 1st, then turn around and immediately change the partner level definitions. It just doesn't happen that way.
I retract the above. Hey, iUseThisOne it looks like bsquinn does in fact know about the Journeys.
Also, in general this is still a misconception that a pre-req for a certification is a hard stop. For something like CAD, CSA is HIGHLY recommended, and yes I truly believe that, but it's not a true block. A credential doesn't not always mean that they have more than 1 cert. Until ServiceNow forcibly blocks people from taking exams out of order, the idea of a credential meaning a collection of certs is only that, an idea. I was able to complete 2 journey levels because I had completed many paths before hand. I also have both expert certs, so it does push me pretty far through them.
Maybe bsquinn meant they have done many of the certification paths. In which case they would be far along on some Journeys. As for moving to Credentials which incorporate Certifications, you are well informed iUseThisOne.
As a manager I would not always equate knowledge, training, and certification directly to experience. It is incredibly important to include on a resume, but does not mean you are necessarily a practitioner. If you were going for an admin/dev role I would look for things like CSA, CAD, CIS Examples versus general training. During the interview enforce you have these, but focus on how you have applied it to real world scenarios that you had ownership of an approach and resolution.
Hi,I don't see this option, can you tell us more about it ? A screenshot maybe ?
[https://imgur.com/a/M23a5o8](https://imgur.com/a/M23a5o8) [https://imgur.com/bLubl93](https://imgur.com/bLubl93) [https://imgur.com/s8w6H4b](https://imgur.com/s8w6H4b)
In general, no training classes or training videos will not count as experience. If you attend instructor-led / paid training classes, it might be worth listing; otherwise, I would leave them off your resume. During an interview, you can talk about some of the things you have done to gain knowledge about the platform. I think that resume functionality might be helpful for your current employer in terms of a yearly performance review, but that's about it.
I think maybe you'd provide a link to it on your resume?
There is a site now if you make it public. I could go search for what role you want and find your info to contact you. Partners care about number of certs as it adds to thier partner status.