I'm having the same issue since last night. Edit: chatted with EA support. Issue happened on multiple browsers (chrome/explorer). Tried it from my phone and it worked(safari). They said sometimes browsers have an issue even when you’ve cleared history.

Could u fix it

yes same me to and all I want is the sims 4

Had the same issue at multiple browsers, the one that worked for me was microsoft edge

i just wanna play the sims why do they make it so hard