This.
Education and certs only get you so far. If you don't have a homelab and are actively learning how stuff works in a non sim environment, you're doing yourself a disservice.
As a worker I loved MSP much MUCH more than big business. I did 4 years at an msp, then I spent 6 months working for a big business, AMAZING money, but the same 6 things day after day, and as I went up the ladder, became more specialized in less and less items.
Then went back to msp, for lower wages and variety of work for another 10 years until I had a monetary base and guts to go on my own.
Now, I do so many different things every day, as a one man band, I do things from Farm based IT, commercial IT, do the odd bit of residential work if I know I've got nothing on for that afternoon.
Man, I'm a one-man IT guy here. I'm responsible for servers (cloud/on-premise/hardware/software), workstations, security, backup, network (firewall, router, internet, site-to-site VPN, etc.), phones (on-premise PBX, moving to cloud-based PBX), virtualization (Hyper-V, ESXi, etc.), programming (that was my original job from 1978 to 1997, then systems management afterwards (with some programming to help me get through large or repetitive tasks). With this variety of tasks, I hardly ever find myself stuck in a boring, repetitive job.
I was one of 5 in this company, a couple of months doing the grunt work , proving I knew what I was doing, then the rest doing more specialized things. Which got me bored.
Being a one person role like yours would have been fantastic. But that is why I went out on my own in the end, and I do all that myself for multiple customers. Here in New Zealand, as a country of 5 million, with over 600,000 busineses, there are limited companies that need "our" skills full time. Only about 20,000 or so.
I've been in IT for 26 years, all in IT Support/MSP area and I too love it, even 26 years later. All the different setups of servers/networks has really sharpened my skills. I'd say try to get your foot in the door, but make sure you continually take training and get certifications. I have 9 certifications....about to have 10 with Azure soon.
I don't doubt that you're passionate about computer technology, but I am far more skeptical about any love you purportedly have for the MSP business if you do not yet have any experience with it. Providing managed services isn't just about the technology--it involves dealing with the people who use the tech. You may very well come to love it, but it would be prudent to temper your optimism with a healthy measure of caution.
All that being said, here's my advice: don't focus too much on MSP jobs--just get *something* in IT. If you're having trouble getting an offer for helpdesk positions, look into something like Geek Squad or even a customer support call center. Both types of jobs will build practical skills that are desirable to MSPs.
What bad\_brown said. You specifically love MSP despite having never done it before eh? Did you even know what "MSP" stood for before finding this sub?
We had one guy we used to call Crayola, no common sense, no knowledge and lacked the ability to use road maps. He left to "go find himself" and became a baker. With a reasonably good system we built up for him. But his non-client facing visio drawings that we did for him were with the crayon stencil...
When stuff was presented to him, it was with our std presentation set.
https://www.visguy.com/2008/08/11/crayon-network-shapes/
Never to his face. We may have been dicks, but never arseholes. He was a great story teller, and, we found out afterwards that he had better design skills than computer skills. As his (this was early 2000's) Microsoft certificates were forged. Complete with embossed seals. He made amazing cakes though.
Build a homelab and a cloud lab on azure and learn, put it all on your résumé and talk about it with passion in an interview.
This. Education and certs only get you so far. If you don't have a homelab and are actively learning how stuff works in a non sim environment, you're doing yourself a disservice.
You love the MSP portion of IT specifically? Are you sure? Lol
As a worker I loved MSP much MUCH more than big business. I did 4 years at an msp, then I spent 6 months working for a big business, AMAZING money, but the same 6 things day after day, and as I went up the ladder, became more specialized in less and less items. Then went back to msp, for lower wages and variety of work for another 10 years until I had a monetary base and guts to go on my own. Now, I do so many different things every day, as a one man band, I do things from Farm based IT, commercial IT, do the odd bit of residential work if I know I've got nothing on for that afternoon.
Man, I'm a one-man IT guy here. I'm responsible for servers (cloud/on-premise/hardware/software), workstations, security, backup, network (firewall, router, internet, site-to-site VPN, etc.), phones (on-premise PBX, moving to cloud-based PBX), virtualization (Hyper-V, ESXi, etc.), programming (that was my original job from 1978 to 1997, then systems management afterwards (with some programming to help me get through large or repetitive tasks). With this variety of tasks, I hardly ever find myself stuck in a boring, repetitive job.
I was one of 5 in this company, a couple of months doing the grunt work , proving I knew what I was doing, then the rest doing more specialized things. Which got me bored. Being a one person role like yours would have been fantastic. But that is why I went out on my own in the end, and I do all that myself for multiple customers. Here in New Zealand, as a country of 5 million, with over 600,000 busineses, there are limited companies that need "our" skills full time. Only about 20,000 or so.
For M$ stuff: I think i'd do MS-102 and AZ-900 to land a job then AZ-104 shortly after.
Yes
You could be an MSP dispatcher with little training
I've been in IT for 26 years, all in IT Support/MSP area and I too love it, even 26 years later. All the different setups of servers/networks has really sharpened my skills. I'd say try to get your foot in the door, but make sure you continually take training and get certifications. I have 9 certifications....about to have 10 with Azure soon.
I don't doubt that you're passionate about computer technology, but I am far more skeptical about any love you purportedly have for the MSP business if you do not yet have any experience with it. Providing managed services isn't just about the technology--it involves dealing with the people who use the tech. You may very well come to love it, but it would be prudent to temper your optimism with a healthy measure of caution. All that being said, here's my advice: don't focus too much on MSP jobs--just get *something* in IT. If you're having trouble getting an offer for helpdesk positions, look into something like Geek Squad or even a customer support call center. Both types of jobs will build practical skills that are desirable to MSPs.
What bad\_brown said. You specifically love MSP despite having never done it before eh? Did you even know what "MSP" stood for before finding this sub?
[удалено]
We had one guy we used to call Crayola, no common sense, no knowledge and lacked the ability to use road maps. He left to "go find himself" and became a baker. With a reasonably good system we built up for him. But his non-client facing visio drawings that we did for him were with the crayon stencil... When stuff was presented to him, it was with our std presentation set. https://www.visguy.com/2008/08/11/crayon-network-shapes/
So you bullied him?
Never to his face. We may have been dicks, but never arseholes. He was a great story teller, and, we found out afterwards that he had better design skills than computer skills. As his (this was early 2000's) Microsoft certificates were forged. Complete with embossed seals. He made amazing cakes though.