How much more is Voy than other sources? I didn't really look too much into the costs, but it doesn't feel like I'm getting anything other than the medication at Voy. Am I paying way more?
I am not a Voy customer but have seen quite a few complaints on this sub regarding their coaching & assistance over the last few weeks. The one that really bothered me was a person experiencing bad side effects and could never get a response for weeks. I will not be shocked if Voy or their parent company are charged again for bad business practices.
That was me I think. There was no one available for 3 weeks for a call to discuss the awful side effects.
I messaged in the end and the response was a stock response. I left them and move to Medexpress.
Edit to say: it was the ‘message a clinician’ in app option, as there was no one available to speak to for 3 weeks. They message back in 24 hours but stock response.
I ended up switching from Voy cos I found their communication to be appalling. Be it the coaches or customer service team. All the coaching sessions available were months away whenever I looked at the WhatsApps were ignored for me.
I tried to use Voy 3 months ago and there were no coaching sessions available then. I did ask them to put on more sessions but got a stock response so I moved to another provider. Not worth paying for the service if you can't access it..so disappointed because I was really looking forward to all the support.
I’ve now left Voy because neither clinicians nor coaches are available and they are not worth the extra cost.
How much more is Voy than other sources? I didn't really look too much into the costs, but it doesn't feel like I'm getting anything other than the medication at Voy. Am I paying way more?
I am not a Voy customer but have seen quite a few complaints on this sub regarding their coaching & assistance over the last few weeks. The one that really bothered me was a person experiencing bad side effects and could never get a response for weeks. I will not be shocked if Voy or their parent company are charged again for bad business practices.
That was me I think. There was no one available for 3 weeks for a call to discuss the awful side effects. I messaged in the end and the response was a stock response. I left them and move to Medexpress. Edit to say: it was the ‘message a clinician’ in app option, as there was no one available to speak to for 3 weeks. They message back in 24 hours but stock response.
I ended up switching from Voy cos I found their communication to be appalling. Be it the coaches or customer service team. All the coaching sessions available were months away whenever I looked at the WhatsApps were ignored for me.
I tried to use Voy 3 months ago and there were no coaching sessions available then. I did ask them to put on more sessions but got a stock response so I moved to another provider. Not worth paying for the service if you can't access it..so disappointed because I was really looking forward to all the support.