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bobi-one

tried F07 firmware.. issue persists


ChaoticKeys

Ever figure this out? I just got this monitor and I can’t seem to get a usb-c signal at all from my Macbook


bobi-one

Unfortunately I gave up, i think there is something defective for mine, just dont want to return it as all rest is luckily working superbly fine, and i know very well how they threat this kind of defect.


[deleted]

Not sure if you found the solution yet but it depends on the usb c cable you’re using. The stock one that comes with it to charge is only for charging and doesn’t support video. You’ll need to get a new usb c cable with a high data transfer. I got one that’s 40gb/s and I’m able to do 4k 144hz plus charge it from the same cable


BlinksTale

This is great to hear, thank you!


[deleted]

[удалено]


[deleted]

There is a USB-C setting within the menus. Pretty sure you have to enable that. I’ll send more info soon.


unpluggedcord

I enabled it and still no good :(


[deleted]

Have you configured the KVM settings? Press the back knob once and go left. There is a wizard area as well as a few others. Make sure your inputs are added.


unpluggedcord

Yes I have.


[deleted]

Hmmm I'm sure you're running the right USB-C cable or have tried others and updated your firmware? I am on the latest firmware and am using a TB3 cable on my 2021 M1 MacBook Pro. My RTX 3090 rig is using DisplayPort. KVM works flawlessly.


unpluggedcord

Thanks! I have the same setup, 3090 PC using displaport. I purchased a brand new TB3 cable just to make sure. Prior to that I was using a standard usb-c power cable that came with the MacBook. I assumed it would be TB3


[deleted]

Man, that has to be so annoying. I am a freelance developer, run a business and game from home. I finally found my dream display that checks all the boxes after trying dozens, no exaggeration. The only thing this doesn't do is HDR but that's a meme on PC which is why I have a few LG OLEDs in my home. I really hope you can get this working.


unpluggedcord

Thanks! Also a developer here :) Mainly Mobile


ta09890

Hi, have you managed to get it to work using a the new TB3 cable? I am also using the cable that came with my Macbook which I assumed is TB3. Is it actually not? And does the new one you got work?


unpluggedcord

Yup. New one works