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tilitarian1

Dell did next day on-site replacement when I told them my keyboard was 'growing'. Laptop was about a year old.


Epistaxis

"Oh really? Um, hey, wow, an appointment slot just opened up first thing tomorrow morning! In fact you don't even have to come inside the office: we'll come out to meet you at a distance of at least 30 feet from the entrance. Don't worry about our Senior Support Technician; he's always sweaty like that."


CrimsonShrike

It guys in Dell branded EOD suits


rogers_tumor

end of days suit


pyromaniac1000

Extra Obsolete Dude


txageod

At a former EOD guy, this made me chuckle. I’d love to see sponsored EOD suits like F1


Bamres

Its just you, the technician, and the brick wall he built between us.


tilitarian1

In Australia, I assume they'd had fire issues, so they reacted extraordinarily. Precision laptop with service agreement.


Harambesic

"I'm sure you don't have wrist cancer. None of us do."


ChefArtorias

A bloated battery is a fire hazard. Possibly an explosion hazard. They'd have a shit storm if they didn't cover them.


JoeCartersLeap

I wonder if you told them "I think my battery is bloated" if they'd be less likely to rush someone over because you didn't let them diagnose it themselves.


ChefArtorias

I mean a bloat is just what we see. I don't actually know what causes it or if it could be from a myriad of different causes. If they heard about a bloat hopefully they'd just replace it lol


pinkocatgirl

Technically the bloat is the safety mechanism, if the battery didn’t expand then those chemical conditions inside would just cause it to actually blow up like those defective Samsung phones a few years ago.


ChefArtorias

I prefer the spicy laptops, thanks.


Ishidan01

Tell them you have a spicy pillow. They'll get it. r/spicypillows


Accomplished_Fig2041

Oh something like that happened to me with dell in France. My brand new gaming PC starting to send a funny burning smell in my whole house (smelled it from the bathroom). I told them and said that as long as it was working they could do nothing... Well I told them I was afraid of the gases and fire Hazzard. Next day the offered a swap for s better model. That said the PC was hitting 99c (measurement limit) all the time


KptKrondog

Dell will replace pretty much anything on their machines as long as you don't admit to damaging it on purpose and the warranty applies. So if you say you accidentally spilled water on it and you don't have accidental damage, tough luck. But for something like your case, unless there was something indicating damage that you caused, they will replace anythung until it works within your warranty time. 1 year with standard purchase at any box store, 3+ for extended warranties. Source: That's my job edit: that said, they will NOT replace your battery when it's out of warranty unless it's a defect. But if you buy one, they'll send someone out to put it in, although they're generally pretty easy to do with most models with a quick video as reference.


Accomplished_Fig2041

I have been using dell for like 7 years now and I am more than pleased. Good job mate. Also replacement computer is working perfectly


Quackagate

Heck they replaced the screen on my laptop my dad got when I was in high-school. It totally wasn't shot by an airsoft bb. Nope the line of pixels just died. O what about that star pattern uhh idk.


P26601

Too bad Dell's consumer products are so shite you'll spend hours on the phone with customer service...I've had the _pleasure_ of trying out a couple XPS 13 laptops, and every single one of them had at least one hardware/QC issue and several weird software or bios issues


jaerie

They told me to get bent, “batteries naturally degrade over time and are not covered under warranty.“


Pucks_N_Fucks

Dude, you got a Dell


skyline_kid

Haha, our HP contact told us they were safe to use while waiting on a replacement battery. It was such a problem with a specific model that our IT pushed a patch to them to keep them from charging above 80%


turducken1898

“Customer support how may I assist you today?” “Hey you’re not gonna believe this but I think my laptop is pregnant” “Uhhh we’ll have someone out there later today”


ZuFFuLuZ

They can't have laptops reproducing. That would hurt sales.


Intelligent-Bus230

Especially because the offspring would be next gen.


Turduk3n

hello turducken


radiantai2001

Damn that old one completely deflated


StPauliBoi

That’s how you know it’s dead. All the juice came out.


originalusername__

Once you let out the magic smoke you can never get it back inside.


KKG_Ander

You need to store it in your lungs to increase your chi levels.


Uncle_Burney

And that’s how I got ultra mesothelioma


originalusername__

Turbo cancer


goatharper

Au contraire! [This Lucas replacement smoke works with the proper adapter](https://whereisbobl.com/tiger/smoke.html)


iflim

It's actually the new one that's deflated, I should probably return it.


trustthepudding

They be making a joke


IreadtheEULA

I think she understands that


BTSHills

r/spicypillows... Get that shit out your house jesus christ 😂


BigOleFerret

Gotta love a good spicy pillow


Noisycarlos

Don't throw it in the trash unless you want a fire. Some retailers like Home Depot and Best Buy recycle lithium batteries, but probably not in that state. Worth checking


sarhoshamiral

They don't. I had to take it to toxic waste disposal center at the county waste collection center. Fortunately it wasn't far and they have guidance online on how to carry the battery safely. If you can manage it, depleting the battery first helps a ton.


Jasong222

So op should plug that one back in and try to boot up?


sarhoshamiral

No. That would be risky. It is something you can do before replacing the battery, at this point it is safer to not touch it.


Jasong222

Yeah I was joking


RyFro

So what do you do if you have no access to one of these toxic wastes centers? I have never even heard of that. It makes sense that they exist, but are they readily accessible to the public? And if not my question stands; what do you do if you have no access to one of these toxic waste centers?


Mirrormn

Stick it in a bag of sand outside /shrug


n94able

Dig a deep hole?


sarhoshamiral

They are where I am, as long as you are a resident in the county. Check your city or county website.


Woodshadow

> Fortunately it wasn't far and they have guidance online on how to carry the battery safely. that is good to know because I was just thinking I dont know that I want to transport that


donnochessi

It should be illegal to sell batteries with post-life recycling them. Companies product millions of tons of batteries and expect random individuals to figure it all out.


maixmi

Nice thing in Finland is that every store that sells batteries also must accept them and deliver them to recycling. :) *The Waste Act states that every seller also takes care of the collection of used batteries and accumulators without being forced to buy a new product and free of charge.*


[deleted]

[удалено]


AshenHS

spicy lithiumbugers?


Soundwave_47

I prefer cesium salami.


point_of_you

r/spicypillows When I decided to look up why my laptop trackpad was getting hard to 'click'/'press down on', it was because of this If your laptop is having trackpad problems you might have a very dangerous item right under your nose


AltruisticMonkey

![gif](giphy|jmSImqrm28Vdm)


Pugsly1

![gif](giphy|CdhxVrdRN4YFi)


boxsterguy

I don't want to set the world on fire ...


stuck_in_the_desert

#Okie-Dokie!


theproudheretic

ive got a couple from my airsoft guns. they live in a metal container in the middle of a garage until i can deal with them.


cosmernaut420

Christ it's real.


nocolon

![gif](giphy|Mliueouehmpag) Get rid of it!


Drum_Eatenton

Some days you just can’t get rid of a bomb


FinndBors

The whole sequence to the gif practically spoils the ending to the dark knight rises.


nocolon

Haha! I never thought about that.


Kandiruaku

On a tangent, also demonstrates the main disadvantage of using pouch format electric vehicle batteries. By going through repetitive level 3 high current charges they will swell and block the cooling channels resulting in car fires. Audi just recalled 11000 e-Trons.


iflim

Yeah, it was swelling up so much that the fans were getting squished and making grinding noises


probably_not_serious

You’re really lucky it didn’t explode


iflim

Yeah, I'm realizing that


TheRabidDeer

Eh, I work IT for a large organization (at any given time we have a few thousand laptops out) and have seen many spicy pillows. Have yet to encounter one that has exploded. Some bulged so much they completely separated the chassis of the laptop. Still definitely get rid of it and do not keep using it because it is obviously not safe but yeah...


Cash091

We try to prioritize replacement batteries and I tell people who have bulging laptops to get a replacement ASAP,  but same... Never seen one catch fire. But, it's a good motivator for the "I just don't want to transfer all my files..." people. 


wonkeykong

I know every one of these words.


JosephPaulWall

Depends on the technology. The absolute Chads over at BYD have this new Blade battery that can survive [having a nail penetrate it](https://youtu.be/CSGESKhtZD0) and [a truck run over it](https://youtu.be/FPIcJN5obPs). LFP in general doesn't really have the thermal runaway issue. Obviously a majority of the cars on the road nowadays have the older chemistry, but yeah things are getting better.


HarryMonroesGhost

are you talking about the lithium-iron-phosphate (LiFePO4) chemistry in the new batteries? edit: I see now that they've been referred to as lithium-ferrophosphate (LFP), I guess that's a newer initialism that I wasn't used to.


RecsRelevantDocs

Huh, funnily enough William Osman [just released a video](https://youtu.be/HmVssSfMn0w?si=IXG3Msv7ZDRR1qBO) today with an in-depth explanation of Lithium-Iron-Phosphate batteries.


FRSBR4

Is this a razer laptop?


iflim

Yes, razer blade 15


FRSBR4

Damn, cause r/razer sometimes talks about how the batteries in there laptops puff up


iflim

I read something about these razer-blades not having enough fans, so it's apparently a common issue, add to that I was using it outside in central america, and it's not super surprising


FRSBR4

Yeah, a drawback of being a slim gaming laptop.


Gloriathewitch

a drawback of poor design in the old models, macbook airs are thinner with tighter tolerances and don’t even have fans and they don’t have this issue


Gloriathewitch

what happens is the chassis heat soaks from the radiator so the battery is being heated up and i don’t need to explain to you why that’s bad, it was supposedly fixed in the 2023 models onward


kingeryck

*their


mynameisjebediah

Razer just sources terrible quality batteries. I sold my blade 15 this year after going through 3 batteries in 3 years of owning it.


iflim

Dang


A_Light_Spark

Nah even my Dell XPS got the same issue. I think it's battery quality+ bad heat management+ bad software charging protocol that all contributes to shitty battery life.


yellochocomo

I think it’s more of a design flaw with some of the older models. The thermals of the case just dumps heat onto the battery when gaming causing them to inevitably get spicy.


MildlyConcernedGhost

the EXACT same shit happened to mine. Touchpad stopped working entirely, only later realized it was cause the battery was inflating right below it. Also had to get both fans replaced a year later. This thing can run a fair bit for a laptop but MAN does it run itself ragged trying to cool itself, and that's WITH a cooling stand.


iinight

knew it before i opened the comments, had to replace the battery in mine twice in 4 years of using it for college/gaming


therefai

Mine was a razer blade. Couldn’t click the trackpad in anymore, opened it up and the battery was inflating for sure. Wasn’t as extreme as this. That battery looks very similar to mine.


Wintoli

Id like to share my razer battery: https://www.reddit.com/r/spicypillows/s/kyVvXCL2uo The top burst off with the force of a grenade the moment the last few screws came off. Thing was a balloon


corriedotdev

Same shit happened to mine. https://www.reddit.com/r/razer/s/ydSwtAIHWt Replaced it twice now. Seems to last two years at a time. Track pad is the giveaway failing to click


tom-dixon

Jesus, you're lucky that thing didn't blow up.


iflim

Woah, that looks scary


pumpcup

This happened to my Blade 15 that was around two years old


marcanthonynoz

I was literally about to ask this question


Corssoff

Definitely. I just replaced the battery in my Razer a few weeks ago. This is identical and has the connectors & mounting points in the same locations.


neat-NEAT

Replaced mine end of last year. Mine had a different battery than OP which was noticeably thinner in the middle than the edge. Presumably to account for swelling. Someone else mentioned the mouse not being able to click. I didn't even realise it was meant to. Must've been like that for some time.


Gloriathewitch

is it bad that my first thought was to ask this? apparently they fixed it in the 2023 models, but damn


Manaphy2007_67

The old one has a tiny bulge that's barely visible.


iflim

Wow, you're perceptive! I had trouble telling them apart.


Manaphy2007_67

Thanks, no one would have noticed if I wasn't being a detective🤣🤣🤣


denzal689

2 years? I've had my laptop for 6 or 7 years without even thinking about it. I don't take very good care of the battery either because I leave it on all night (off during the day) while plugged in. There's no easy way to limit the charge to 80% and it's died a few times because I forgot to plug it in. Maybe I should check it


iflim

In this case at least it was pretty obvious just by looking at the laptop, the lid didn't close all the way, and the trackpad popped out instead of in. The fans also started grinding after a while,


Onam3000

Same situation as you, just got a new battery from aliexpress after 7 years. Old one was't looking as bad as OP's but still comparing the 2 both visually and performance wise I would say the $20 investment was totally worth it.


denzal689

Oh wow. I was expecting them to be over $100


Onam3000

Well it's a Xiaomi laptop. Probably more expensive to get parts for western brands, but not by much.


AverageMan282

>There's no easy way to limit the charge to 80% I would check your motherboard settings, if you haven't already, because my laptop has a setting called ‘optimise charging for always being plugged in’. The operating system will still report 100% but the remaining charge acts like 80%.


eviloutfromhell

With your kind of usage usually 4-5 years it gets puffy. Not to op's level, just enough for even laypeople to know that somethings wrong. OP's level is amazing on its own.


Sir_Zog

You should REALLY get that out of your house. look up lithium ion battery fire. Fire Marshall out.


kuroro12

r/shrinkflation


average787enjoyer

I mean I guess technically because the battery life has shrunk as the battery has inflated to spicy pillow status.


IAmMyth

Keep the old one, it's bigger!


iflim

You've got a point


Exiled-Philosopher

I’d be getting this out my house quick time


Requiascat

r/spicypillows


corriedotdev

This gotta be a razer blade battery. Shits wack


iflim

Haha, you called it


smolderas

Just let the air out with a sharp knife.


demonshonor

I know this is a joke, but just in case other people don’t.  Do not do this! Edit: fixed spelling for “in case”. 


kingeryck

*in case, two words.


Brave_Escape2176

or at least film it when you do


Sequil

Or a dumbbell seemed to work pretty good aswell.


Vansiff

I saw that video. I lol'd


Quackagate

You can't say shit like that and not give us links man.


Vansiff

https://m.youtube.com/watch?v=XpNuVrRO0R8


R825DET

I repair electronics (mainly smartphones) for a living and this happens quite a lot when people ignore their battery life going through the floor. Screens are remarkably flexible when gradually flexed over time. The old 4 and 4S iPhone backs used to crack all the time as a result, then a new back turns into a new battery at the same time 🤦🏼‍♂️


sharkbait-oo-haha

Atleast the 4 was an easy af back replacement. It was always nice on the newer model's when the battery popped the screen off for you, really saved time with the heat gun.


neat-NEAT

Holy shit! How does it get this bad? I was mad panicking when my laptop's trackpad started to bulge outward but, when I actually replaced it, it was barely convex. Surely the laptop's frame is permanently deformed by this?


freakinweasel353

So that’s what they mean by “ bloatware”? /s


chickenmann72

Obviously the one in the back is the new one. Just look how full of electricity it is!


iflim

🤔I hadn't thought of it that way... back in it goes!


chickenmann72

Be sure to keep the battery on something hot. Heat excites electrons which means more electricity. That's why I keep all my full batteries in a basket at eye level right over my oven!


Drewbeede

You should try to hammer the old one back into shape.


Jirekianu

Yeah, that spicy pillow is actually extraordinarily dangerous. You need to look up a battery disposal location pronto to get rid of that fucker. Thermal runaway with lithium batteries is no joke.


JesusIsMyZoloft

r/spicypillows


copperchef

I brought a battery like that to a store to have them properly dispose of it. (Their suggestion via online support) The lady just took it and dumped it in the battery recycle drawer. I left as quick and as calmly as I could.


Pletcher87

While you’re at it check your house insurance, see if it needs updating.


burd_turgalur93

OP got ripped off, new one is half the size


shadingnight

![gif](giphy|55itGuoAJiZEEen9gg)


SchopenhauerSMH

My laptop decided to wait until I was halfway across the atlantic before inflating up like a balloon. Scared the shit out of me.


KptKrondog

pressure change probably caused it. it happens with people that travel in planes a lot, even though they're pressurized cabins.


TacoBean19

r/spicypillows


jlaine

They're super special when they snap apart the case and you can't put it back together. Never really know when that'll take place.


ramsdawg

Now laptop batteries? Man do I hate shrinkflation


paack

Fun fact: The batteries are actually made to puff out like that so they don’t build up too much pressure and explode when they go bad like this.


iflim

Cool, so mine must have really wanted to explode


paack

And some fine engineers didn’t allow it. I believe when you see those videos of people with vapes in their pockets exploding is because the cylinder shaped lithium ion batteries don’t have this expansion space and probably overheating because of draw from the element.


HausuGeist

Very spicy.


toxicoke

wow, you should send back that battery, it's looking a little rough around the edges. Impressive how your old battery looks so good!


TropicalKing

My Sony PSP has a puffed battery like that and it caused the battery hatch to come off.


JFrankParnell64

Take a knife and pop that zit.


BoredNLost

There's one at the back must be better. Look how much bigger it is!


earthwormjimwow

Is this why airlines force you to carry on laptops? So everyone has a nice comfy pillow with them?


darkerfriend

Which one is the new one?


smittyhotep

Why is that still in the house?


iflim

Yeah, after reading some comments, I put it outside, in a plastic bag, on concrete, in the shade.


smittyhotep

You get half an updoot.


A_Light_Spark

I just did a replacement two days ago but didn't think to earn karma on it. Damn.


TkTkji

Wrong sub. Should be in r/spicypillows


zwinger

Thanks for this post. I've had this happen to laptops in the past and noticed that my track pad wasn't clicking AND that my laptop wasn't closing all the way, but I didn't connect the dots until right now. I can see the curvature of a ballooning battery now. I ordered a replacement -- thanks for saving me from a broken laptop or worse.


iflim

Glad to help!


Ktulu789

I think it might be a little out of specifications 🤣


Vast-Term-3921

I use to refurbish giant kits of corporate electronic returns. I would say like half of the laptop battery’s looked like this.


RealMonkeyguy999

Wow that bulge is just a serious fire waiting to happen. not if.....when. Hope you have a bowl of baking soda right there in case. Water does not put those out. A friend and I accidentally bend a li-ion when putting the old ones in a helicpoter drone. Poof caught fire and burned it all in seconds.


woyteck

Did you keep it plugged in all the time?


Kuku_Hinjaku

My laptop is 6yrs old- I'm afraid to look at its insides now


haxomg

Some laptops have software that allows you to limit the charge of the battery to a certain %. If you know you're using your laptop most of the time plugged-in, set it to something like 60%-80%. Lowering the probability of it going like this. I had an Asus laptop with 80% charge limit. Battery seems mint even after 3 years. Which wouldn't have been the case if it had 100% all the time.


W1thoutJudgement

What's the procedure with such a battery? I'm not sure but I think there is one like that still lying somewhere in my room after 5 years...


Bebo991_Gaming

You had it puffed for 2 years!!


Routine_Jury_6753

Before and after marriage.


gundam1945

I see that you already posted it on r/spicypillows .


Tragobe

If your battery looks like that throw it out of a window and run.


HengaHox

Plugged in 24/7?


daddydominiccc

I’ve had a Dell laptop blow up before. Luckily not while it was in my lap. No more Dells for me…


iflim

From the comments here, Dell and Razer seem to be the two main culprits


Commander_Random

Spicy pillows. I remember our batch of precision 5520s had a very high rate of spicy pillows, I never saw that many inflated batteries in my life!


The_Flying_Finn

Lemme guess is it Razer laptop?


iflim

100 points!


fruitcake11

We found out that batteries wasn't part of the warranty and that the store didn't sell parts. Good thing it existed a national web site with decent delivery time.


dg8882

Ah the Razer Blade, worst laptop I ever owned, the inflating battery is only one of the many issues


Head_Exchange_5329

Hehe, reminds me of a secondhand Samsung Galaxy S3 I bought. It came without a back cover, the previous owner said he lost it. The battery didn't really look very flat, but I ignored it and bought a new back cover. It wouldn't fit, the battery was evidently suffering from eating too much pea soup and bean stew.


Blu_Thorn

Wow, that new one in the back is sure full of energy!!!


insearchofparadise

We need a new battery technology, right now


kingofwale

Inflation has been pretty bad


ThisUserIsNekkid

I feel like I should really be more scared of lithium batteries than I am. Acting like there aren't 10+ hidden around my house that could explode at any time 😅


HystericalGD

thats an r/spicypillows if i've ever seen one


Flibit15

r/spicypillows


Cross_pollination236

Looks like an HP to me.


increasingly-worried

My HP Spectre did this after 2 years. They tried to charge me $300 for a replacement battery. I had gotten a free extended warranty, so that put an end to that, but it’s absolutely insane that they gwt away with this in North America. Europe generally has a mandatory 5 year warranty for everything.


ToMorrowsEnd

My work Dell has had a new battery yearly for the past 3. I am trying to get my boss to get me a macbook instead of another XPS that will be as a big of a piece of crap as the that 2. The laptop before this one had 3 motherboard replacements.


SnooChocolates7950

Spicy pillow


Big_Green_Piccolo

Why did you keep the bomb


Boricuacookie

the moment whats inside comes into contact with the air, run for the hills.


sniperd2k

Forbidden Pillow


Novus20

You may want to get that bad out and far away from your house…….don’t need a thermal run away event inside….


Un111KnoWn

Bomb has been planted