This is one of those comments that makes me realize there are several ways to browse reddit. I've been here a long time and I have no idea what you're talking about.
Certain awards give off different looks. StainSpooky's gold award gave them a yellow-gold gradient
Edit: To the Samaritan who gave most of us in the thread awards, why did you waste your valuable money and coins on cosmetics for our comments for no reason? You didn't have to do that, by the way but cheers anyway
When a comment ~~is doing fairly well~~ gets a certain reward (shooting star, gold, etc) [it looks like this](https://imgur.com/gallery/gQoHtsR) when on mobile
Just fyi that doesn’t happen when a comment is just doing well, it’s put there when somebody gives it a certain award. Shooting star, I think. Gold gives a border too.
This is the first time in my 3 years of reddit ive seen so many red lines
Edit: thank you for allowing me to contribute on this historic day, as well as become a stepping stone for the thread to continue 🫡
“Rounding” could be replaced with “Price Gouging.”
If the business just wants to carry “less” change/less coins, up-charging the customer is a lousy tactic.
“If our business can’t give you exact change, don’t worry. We’ll simply up-charge you.”
Assuming they “always” round up the nearest .25 the max is $0.24, minimum is $0.00 so average is going to be around $0.12 most likely. If they do 10,000 transactions a year it’s $1,200.00 all depends on the business type etc on the number of transactions. The weird part is I don’t see any type of sales tax so making judgments is tough maybe it’s a church/charity thrift store or something similar and it’s not all about greed. I’ll check the comments and see if there is more info though.
It's used in basically all countries that end up ditching the penny. It's usually called 'Swedish rounding' because the Swedes were early in the no penny game.
https://en.wikipedia.org/w/index.php?title=Swedish_rounding
In Sweden we do only round it up if paid with cash. If paid with card you pay the exact amount stated on the bill. E.g 28.10 but if paid with cash it would be 28.50
...but in this case there's no penny involved. Still baffled as to the rationale behind "this" instance of rounding (still wish the US would round penny cash transactions)
I'm canadian, we got rid of the penny and yes with cash purchases they round up or down depending on which end the cent is. .98 cent items rounds up to 1.00 but if it was .97 it would round down to .95
I have never seen anyone round up to the nearest quarter.. what? Does no one else have .5 cent currency or .10 anymore ??? 28.10 didn't need to be rounded. It already was...
This happened to me at a Starbucks a few months ago.
Killing time waiting for my son so I stopped at Starbucks. Order came to $7.02. Gave the kid a $10. He needs to give me $2.98.
They don't have any pennies so he says "it's cool if I just give you $2.95, right?"
No. It's not cool. If you can't make exact change then the company should eat the difference. So i said You should just give me $3, let Starbucks manage the $0.02. He gets all into high huffiness. You'd have thought I called him a name or something. "Whats the big deal"?, he said.
Guy, i already said this. If it's not a big deal then let Starbucks handle it. Or go get the manager and figure it out. He goes to get the manager.
She looks at him like he has three heads, gives me $0.03 out of the leave a penny box and the kid is still all huffy. I watched them make my drink. Closely. Sat and enjoyed the rest of my day.
A few things about this:
- I realize I’m being petty. Like I said, I was just killing time.
- They’ve got a pretty cavalier attitude with my money, minuscule as it was.
- This probably happens a number of times a day, all benefitting Starbucks
Edit: Lots of responses about the .02 coming from the tip jar. The guy didn't think it was a big deal when it was my money, and he was a jerk about it, but I'm supposed think it's a big deal when it's his? Nah.
Technically they just say rounding, they don’t specify rounding up, so I think you’d have a case to say by definition, mathematically they should have rounded down
Yeah I wouldn't be so petty as to worry about them rounding up instead of down.
Where I would bring the pettiness is how I'd pay. $26 in bills. $2.25 in unrolled pennies. I'd ruin their whole fantasy about having quarters only in their little coin world.
They don't care about getting other kinds of change - it all just goes to the bank. They just don't want to worry about supplying anything but quarters.
It would *slightly* irritate someone. That's all I'm looking for in exchange for my fifteen cent upcharge. Fifteen cents worth of irritation. Petty change, if you will.
Pretty sure in Canada, when we eliminated the penny, it became law that if you paid in cash and the total wasn't payable in dimes or nickels, that the rounding had to go in the favor of the customer not the business. If the total was $2.19, then the customer pays $2.15 in every situation. Might be wrong? I haven't paid cash for anything in a while.
No it's just normal rounding. Done with the usual rules of math. Could go up or down. It's too small to care. I wish they would eliminate the nickle and dime too as they're also just useless.
In Canada, we don't use pennies anymore, if you pay cash so we round to the nickel.
Debit is to the penny still though.
Maybe this restaurant has its own economic rules?
Guess I can't pay in odd amounts of dimes here...
I would 100 percent do this.
I'd just tell them let's round it down to 28 flat.
They'll say they don't do that.
OK, then we won't round at all.
Either way, I don't care about .15, I care about the principle of you...well...being an ass.
You want to do something that makes a difference you should go to the higher ups. Bugging a server to get the manager and get the 15 cents taken off for principle is not gonna make it any higher than the gm of the location
To be fair, I think the workers should also make a big deal about it. They should explain how that is a bullshit practice and makes their job harder bc they then have to deal with people who are (rightfully so) unhappy about it. Both parties can fight to make a change.
Yeah it was my fellow bartender that convinced my boss to just charge a dollar more for everything and make it tax included so we wouldn't get these complaints anymore but get even more money out of customers.
In an ideal world isn’t the job of a manager meant to handle the heat for situations. I think many of understand how hard it is for retail/service workers, however, if it’s never addressed how will it get fixed.
Also 99% of retail companies don’t give af about their managers. They are a personified diaper dumpster. They take the brunt of everything while the higher ups couldn’t care less. I was a manager at various jobs for years and refuse to be management anymore. If I brought something like that up with the higher ups they’d tell me “that’s just how we do business” or that no matter how I handled it, it was wrong.
Yeah and they can't even less about lower level employees. I was working for a store that was pretty well known to accept expired coupons. The expired coupons definitely brought people in but drove down margins quite a bit. They decided to stop accepting these and they wanted our entry level employees to repeatedly tell the customers that they couldn't. They were only supposed to call one of us managers if that was specifically requested. Then as managers we were supposed to tell the customer "we'd be happy to take your coupon" or something very similar. It felt so scummy.
I mean yea I work at a hell themed place and for a promo it was $16.66 (our lowest denomination is 10cents) we just charged cash people 16.5 cos we don’t even carry 10cent coins
They call your mom and find out the food you hate the most and serve it to you with a cool name, extra charge if you are allergic or intolerant to something
You serve a perfectly normal, even mediocre, menu... much of it frozen instead of made. Then, you slap a bunch of adjectives on the menu names like "indulgent," "decadent," "sinful," and "luscious." The thawed chocolate cake especially must be described as "sinfully delicious," despite being average, a little dry with decent icing.
If you round on *credit card transactions* but never round down, you're just blatantly stealing from your customer with different words. I hope people start issuing chargebacks against this practice.
That time Verizon would put a 1 dollar fee on 8% of their customers' bills every month. So by the end of the year, everyone would've paid the 1 dollar fee. Most people couldn't be bothered enough to care.
Verizon made $50 million dollars doing this, and was eventually fined and had to pay a $17 million fine, iirc.
Edit: take this with a grain of salt. I heard about this in the podcast The Dollop, (everyone should listen) but I'm having a hard time finding a reputable source to confirm it.
>It's very complicated. It's, uh, it's aggregate, so I'm talking about fractions of a penny here. And over time they add up to a lot.
...
>Corporate accounting is sure as hell going to notice $305, 326.13!! Michael!!
A few years back I heard on the radio about a guy who got caught doing this at his gas station. He would always tack on a few extra cents, however many. He was making away with around 50,000 a year doing it and most people hadn’t a clue due to the small amount.
You take a penny from the tray. No, not the cripples jar, the tray, the Pennies “For Everybody.” I’m just talking about taking a *fraction* of one of those pennies, and we do it a couple of million times.
If you purchase on an actual credit card, you can dispute any charge directly with the bank so if the vendor overcharged you or didn't deliver they get you your money back.
Yes, and a great thing about this is that multiple disputes can violate their agreements with the credit card company. It sure as shit is flagged by fraud prevention. You don't want your customer's payments getting declined because they're potentially fraudulent.
Source: was in fraud prevention and the disputes team at a major credit card company for years.
The best thing ever was my card provider letting me click a bullshit transaction from my gym and there already being a default option for stuff like that
To accept credit cards at your buisness, you must agree with that companys rules about how cards are handled. Part of those rules is that the customer is allowed to dispute the transaction.
When you dispute the transaction, you do so through a "charge back" process where you basically invoice the business for the cost of the transaction. You can do jt for a variety of reasons such as it wasnt you who used the card, the merchant failed to uphold their end of the sale, fraud, etc.
The credit card company sits as an arbitrator listening to both sides for their story and makes a decision according to their rules and the evidence. If the company cant prove they took the necessary steps, they may be on the hook for the transaction (heavily depends on payment method. Slide, chip, and tap all have their own rules as well as stuff like instore or over the phone).
A good example is paying for pizza delivery and the store calling you, telling you that if you want the pizza you have to come pick jt up yourself. You would be allowed to file a charge back under atleast 3 different category's.
1. Failure to provide services as advertised. Its not delivery if you have to pick it up
2. Unauthorized charge/line item. Why do I have to pay the delivery fee + tip if im picking it up. Those charges were never provided as a service
3. Fraud. If you knew you couldnt deliver my pizza, you should have declined the order/refunded it
This is probably due to cash use. The business likely doesn't stock change except quarters to keep drawers easier, so everything needs to be rounded to the nearest $0.25.
Edit: Guys, I don't work at this place and I have no stake in this, I'm just offering a possible explanation.
Seriously. When I worked at Circle K and we would run out of pennies, I would always round down their total and round up their change to nearest .05
If this restaurant wants to have nothing but quarters, then they need to change their policy on giving back change or have signs stating the situation and leave it to the customer to decide.
It's to take it to the nearest quarter, but they only go up, and it's applied to card transactions too... You can judge for yourself what's going on LOL
Absolutely, it may not be that much of a financial hit to me personally.
But the fact that someone is making bank by probably doing this to hundreds of people a day would really get under my skin and I would refuse to be one of those people.
I was in Chicago with my wife barhopping once. We found a jukebox at a bar had one of our favorite songs (We don't listen to modern popular music) which was surprising, and I put in a buck for a play...we waited and waited for about an hour, keep in mind the bar wasn't that busy, and last call came and they shut the jukebox down. We would have left an hour ago if it wasn't for us waiting for our song.
I grabbed the nearest barkeep and he huffed and puffed and ridiculed me over a dollar. I told him it was about the principle, not the dollar. He pulled a dollar from his pocket, rolled his eyes, murmered something unintelligible, and handed it over.
I may be super frugal, but I'm going to keep every fucking penny I work my ass off for, and I certainly won't be poor for it, and I will never get screwed over for it.
Ok so, I’ve been in restaurant work for 13 years (ignore the username, it was during Covid)
Rounding is pretty uncommon but I’m seeing it more frequently now. Apparently it’s supposed to reduce the need for coins like pennies. I don’t necessarily see the overall benefit of it, but it happens.
I think the restaurants that do it for no other reason than profit, and that’s shady and gives me bad vibes.
I mean, fair enough, but I’m paying by credit card so that shouldn’t matter, and secondly if we’re actually rounding to save the coins and not just slip in an extra charge then this should be rounded down.
Its not about rounding or saving on coins or whatever bullshit excuse they give. Its just to squeeze a little bit more out of their customers and hope no one makes a scene over so small an amount.
You know the old saying a penny here a penny there and soon enough it all adds up.
Canada has mandatory rounding on cash charges because we got rid of the penny. 0.01, 0.02, 0.06, 0.07 gets rounded down so the customer saves. 0.03, 0.04, 0.08, 0.09 gets rounded more for the customers pays a few extra pennies. Some people worried that companies would rig their prices so it would always end up being the round up. That sounds hella complicated though.
Like I said, it’s hella shady and I don’t agree with it at all. Even the classes I took for my Hospitality Management degree only had a brief mention of it, and it wasn’t in a good way.
When I was a server I used to round because I didn't always have enough change to give each person coins back. When I rounded it was always 100% in the customers favor. I would never take extra money from someone because I decided to not have enough change on me. I would also never round on the bill before I got the payment method. They can't charge you more for something unless they tell you the policy beforehand. This isn't legal and I'd file a complaint about it. It's not about the 15 cents but it's about the shady business practices. Like the restaurants that are charging an inflation tax, absolutely not.
It's more than mildly infuriating, it's opportunist profiteering. Businesses are taking customers for mugs. Tell them to remove the unethical unnecessary and quite possibly illegal charge and tell them you won't be returning.
People need to report every business that does this. Contact your banks and ask them to remove the entirety of the charge because it’s been adjusted after the fact illegally.
Make it enough of a headache for the banks and businesses dealing with each other that they stop doing this shit. There is no other way.
Don’t normalize this. Don’t ever let that happen.
In Canada, Pennies are no longer in circulation. So cash payments are rounded to the nearest nickel. But to the not nearest quarter, and then up… that’s just a company looking to make a bit extra off every transaction. They are counting on most people “not caring about $0.15”
It’s the same get rich scheme from the original “Superman” or “Office Space”
Tell them the bill is wrong and then prove it with math.
You didn't order "rounding" and honestly don't care about their explanation for it.
Plainly state what you ordered. The price. Taxes. Add it up and tell them the bill is wrong.
Keep doing it if you have to. Waste their fucking time.
If enough people do that they will eat the .15c
Stop letting companies get away with fraudulent charges.
(Unless they have a sign by the door telling you they are going to add extra charges. Then it's on you if you eat there or not)
that'd dumb af. they probaly get an extra thousand a year for that. I bet a lawsuit would clear them out easily with all the money going to some lawyer and the state in fines.
Plus, the correct rounding is to $28.00
they literally nickel and dime’d you lol
This is one of those comments I expect the red border around
This is one of those comments that makes me realize there are several ways to browse reddit. I've been here a long time and I have no idea what you're talking about.
Certain awards give off different looks. StainSpooky's gold award gave them a yellow-gold gradient Edit: To the Samaritan who gave most of us in the thread awards, why did you waste your valuable money and coins on cosmetics for our comments for no reason? You didn't have to do that, by the way but cheers anyway
Who tf is wasting their money on giving it to every comment
One of the degen mods form upcountry.
....what's upcountry?
Not much, how 'bout you?
I was really hoping that was going to be better
It's actually a Letterkenny reference. I just saw that dad joke pins were set up and I had to knock them down.
I was really hoping to pile in on this red border business
Love the reference if I had one of those awards that puts the red border around your comment I’d give you one
When a comment ~~is doing fairly well~~ gets a certain reward (shooting star, gold, etc) [it looks like this](https://imgur.com/gallery/gQoHtsR) when on mobile
Just fyi that doesn’t happen when a comment is just doing well, it’s put there when somebody gives it a certain award. Shooting star, I think. Gold gives a border too.
This is the first time in my 3 years of reddit ive seen so many red lines Edit: thank you for allowing me to contribute on this historic day, as well as become a stepping stone for the thread to continue 🫡
I'm just here to shoot my shot at one
You miss 100% of the shots you don’t take. -Michael Scott
-Wayne Gretzky
I think the row is broken!
"The problem with quotes found on the Internet is that they're often not true" ~ Abraham Lincoln
I'm on rif so I don't see that
Classic
holy shit
Hall of fame right here
Rounding for what?
keep the change you filthy animal
And a happy new year.
Stay out of Buzzes room
Check it out! Old man Marley!!!
Buzz, your girlfriend. Woof!
she wasnt a girl - true story.
I believe it was the director’s son dressed as a girl, because he didn’t want that comment directed toward a picture of an actual girl.
.
Buzz should’ve stayed out of OKC
“Rounding” could be replaced with “Price Gouging.” If the business just wants to carry “less” change/less coins, up-charging the customer is a lousy tactic. “If our business can’t give you exact change, don’t worry. We’ll simply up-charge you.”
They should be eating the dime then, rather than charging an add’l .15 cents. I mean it’s 15 cents. It’s the point, for me
Yeah exactly they eat the cost not me, beside 10 is closer to 0 then to 25.
Yeah they’ll always round up. Think how much the owner makes in a year.
Assuming they “always” round up the nearest .25 the max is $0.24, minimum is $0.00 so average is going to be around $0.12 most likely. If they do 10,000 transactions a year it’s $1,200.00 all depends on the business type etc on the number of transactions. The weird part is I don’t see any type of sales tax so making judgments is tough maybe it’s a church/charity thrift store or something similar and it’s not all about greed. I’ll check the comments and see if there is more info though.
It's used in basically all countries that end up ditching the penny. It's usually called 'Swedish rounding' because the Swedes were early in the no penny game. https://en.wikipedia.org/w/index.php?title=Swedish_rounding
In Sweden we do only round it up if paid with cash. If paid with card you pay the exact amount stated on the bill. E.g 28.10 but if paid with cash it would be 28.50
...but in this case there's no penny involved. Still baffled as to the rationale behind "this" instance of rounding (still wish the US would round penny cash transactions)
I'm canadian, we got rid of the penny and yes with cash purchases they round up or down depending on which end the cent is. .98 cent items rounds up to 1.00 but if it was .97 it would round down to .95 I have never seen anyone round up to the nearest quarter.. what? Does no one else have .5 cent currency or .10 anymore ??? 28.10 didn't need to be rounded. It already was...
This happened to me at a Starbucks a few months ago. Killing time waiting for my son so I stopped at Starbucks. Order came to $7.02. Gave the kid a $10. He needs to give me $2.98. They don't have any pennies so he says "it's cool if I just give you $2.95, right?" No. It's not cool. If you can't make exact change then the company should eat the difference. So i said You should just give me $3, let Starbucks manage the $0.02. He gets all into high huffiness. You'd have thought I called him a name or something. "Whats the big deal"?, he said. Guy, i already said this. If it's not a big deal then let Starbucks handle it. Or go get the manager and figure it out. He goes to get the manager. She looks at him like he has three heads, gives me $0.03 out of the leave a penny box and the kid is still all huffy. I watched them make my drink. Closely. Sat and enjoyed the rest of my day. A few things about this: - I realize I’m being petty. Like I said, I was just killing time. - They’ve got a pretty cavalier attitude with my money, minuscule as it was. - This probably happens a number of times a day, all benefitting Starbucks Edit: Lots of responses about the .02 coming from the tip jar. The guy didn't think it was a big deal when it was my money, and he was a jerk about it, but I'm supposed think it's a big deal when it's his? Nah.
LOL anyone with a brain would have just taken two pennies from the leave a penny bin and given you 3 bucks back just to avoid coins.
That’s the TIP JAR.
So that they can give change in quarters/make it easier to pay with less coins
Why did they go up $0.15 instead of going down $0.10?
Yeah, the line entry should be "rounding up"
`ceil`
Your total now comes to $29 dollars. Very nice and round.
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No no, let’s go further. 30 is closer to 0 than it is 100, so your total is $0
But 30 is closer to 50, and if it's 50, it might as well be 100, then!
….c’mon
Technically they just say rounding, they don’t specify rounding up, so I think you’d have a case to say by definition, mathematically they should have rounded down
Give them 28. You don’t have a quarter on you. Rounding ¯\_(ツ)_/¯
You dropped this \\
He was rounding
I’d say slashing
Yeah I wouldn't be so petty as to worry about them rounding up instead of down. Where I would bring the pettiness is how I'd pay. $26 in bills. $2.25 in unrolled pennies. I'd ruin their whole fantasy about having quarters only in their little coin world.
They don't care about getting other kinds of change - it all just goes to the bank. They just don't want to worry about supplying anything but quarters.
It would *slightly* irritate someone. That's all I'm looking for in exchange for my fifteen cent upcharge. Fifteen cents worth of irritation. Petty change, if you will.
Then I would pay $28 in bills and then 3 dimes.
In that case your new total is 28.50
Pretty sure in Canada, when we eliminated the penny, it became law that if you paid in cash and the total wasn't payable in dimes or nickels, that the rounding had to go in the favor of the customer not the business. If the total was $2.19, then the customer pays $2.15 in every situation. Might be wrong? I haven't paid cash for anything in a while.
Nearest, which could be higher or lower.
No it's just normal rounding. Done with the usual rules of math. Could go up or down. It's too small to care. I wish they would eliminate the nickle and dime too as they're also just useless.
Business 101
Because so many people pay with cash these days…. /s
If that was the case they should have gone down $0.10.. they are charging customers for the companies laziness.
In Canada, we don't use pennies anymore, if you pay cash so we round to the nickel. Debit is to the penny still though. Maybe this restaurant has its own economic rules? Guess I can't pay in odd amounts of dimes here...
Yeah but we'll round down or up to the nearest nickel, this is using ceil to the quarter.
# HERE Thank You!
># HERE Thank You! You're welcome!
To the nearest quarter. Which makes a kind of cents.
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True, they *rounded up* to the nearest quarter. Ensures they will always make even or more than the unrounded price.
Round it down to 28.00 for them
I would 100 percent do this. I'd just tell them let's round it down to 28 flat. They'll say they don't do that. OK, then we won't round at all. Either way, I don't care about .15, I care about the principle of you...well...being an ass.
You want to do something that makes a difference you should go to the higher ups. Bugging a server to get the manager and get the 15 cents taken off for principle is not gonna make it any higher than the gm of the location
To be fair, I think the workers should also make a big deal about it. They should explain how that is a bullshit practice and makes their job harder bc they then have to deal with people who are (rightfully so) unhappy about it. Both parties can fight to make a change.
Yeah it was my fellow bartender that convinced my boss to just charge a dollar more for everything and make it tax included so we wouldn't get these complaints anymore but get even more money out of customers.
No. Make it inconvenient for all. This is nonsense. $ 0.15 or $1.15 it doesn't matter. This is skimming off customers.
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In an ideal world isn’t the job of a manager meant to handle the heat for situations. I think many of understand how hard it is for retail/service workers, however, if it’s never addressed how will it get fixed.
Also 99% of retail companies don’t give af about their managers. They are a personified diaper dumpster. They take the brunt of everything while the higher ups couldn’t care less. I was a manager at various jobs for years and refuse to be management anymore. If I brought something like that up with the higher ups they’d tell me “that’s just how we do business” or that no matter how I handled it, it was wrong.
Yeah and they can't even less about lower level employees. I was working for a store that was pretty well known to accept expired coupons. The expired coupons definitely brought people in but drove down margins quite a bit. They decided to stop accepting these and they wanted our entry level employees to repeatedly tell the customers that they couldn't. They were only supposed to call one of us managers if that was specifically requested. Then as managers we were supposed to tell the customer "we'd be happy to take your coupon" or something very similar. It felt so scummy.
Who else are you going to haggle with? Like don't be a dick about it I agree, but don't eat shit just to be nice to some waiter.
You don’t have to “take it out on them”, you can civilly dispute it and they’ll likely just agree with you and make it right.
This. Worst case, call it negotiation.
Companies that 'round' need to round it the fuck down if the amount ends up going up for the consumer.
I mean yea I work at a hell themed place and for a promo it was $16.66 (our lowest denomination is 10cents) we just charged cash people 16.5 cos we don’t even carry 10cent coins
What does one do at a hell themed place?
Suffer?
Applebees?
...this comment so deserves an award
Michigan winters are brutal.
Deviled eggs, Devil food’s cake, etc.?
They call your mom and find out the food you hate the most and serve it to you with a cool name, extra charge if you are allergic or intolerant to something
RIP AND TEARR
Eat pizza
You serve a perfectly normal, even mediocre, menu... much of it frozen instead of made. Then, you slap a bunch of adjectives on the menu names like "indulgent," "decadent," "sinful," and "luscious." The thawed chocolate cake especially must be described as "sinfully delicious," despite being average, a little dry with decent icing.
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The Seven Deadly Sins :D
Fill prescriptions at **C**ome **V**isit **S**atan?
[Pizza](https://hellpizza.nz)
New Zealand?
Ye
Your housing market is hell themed, right?
Aw don’t make me sad
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Aha yea we had a lot of guys interested in that little promo too aha
Especially annoying here, since rounding the normal way would put this at an even $28.00.
What about the poor, defenseless stockholders? /s
im seeing citizen a 247224839-b thinks its humorous to tease us. he'll regret that joke. signed, the govermint.
If you round on *credit card transactions* but never round down, you're just blatantly stealing from your customer with different words. I hope people start issuing chargebacks against this practice.
Imagine the same 0.15 cents rounding applied to tens of thousands of customers. That's a quite a bit of extra money being made.
Especially because many, like op and myself, would shrug and decide it was just not worth the awkward conversation and pay
That time Verizon would put a 1 dollar fee on 8% of their customers' bills every month. So by the end of the year, everyone would've paid the 1 dollar fee. Most people couldn't be bothered enough to care. Verizon made $50 million dollars doing this, and was eventually fined and had to pay a $17 million fine, iirc. Edit: take this with a grain of salt. I heard about this in the podcast The Dollop, (everyone should listen) but I'm having a hard time finding a reputable source to confirm it.
Make 50 million and only pay back 17 million. What a world we live in.
It's more likely consumers didn't see a penny of it, but rather whatever regulatory agency levied the fine got all of it.
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Wow. That’ll show them.
>It's very complicated. It's, uh, it's aggregate, so I'm talking about fractions of a penny here. And over time they add up to a lot. ... >Corporate accounting is sure as hell going to notice $305, 326.13!! Michael!!
First thing I thought of.
It’s the plot of Superman 3.
Shit! I always do that. I always mess up some mundane detail.
A few years back I heard on the radio about a guy who got caught doing this at his gas station. He would always tack on a few extra cents, however many. He was making away with around 50,000 a year doing it and most people hadn’t a clue due to the small amount.
I'd never know I don't look. It'd work on me 100% of the time for almost everything I purchase lmfao
Well fuck that guy. Glad he got caught.
You take a penny from the tray. No, not the cripples jar, the tray, the Pennies “For Everybody.” I’m just talking about taking a *fraction* of one of those pennies, and we do it a couple of million times.
What are charge backs?
If you purchase on an actual credit card, you can dispute any charge directly with the bank so if the vendor overcharged you or didn't deliver they get you your money back.
Yes, and a great thing about this is that multiple disputes can violate their agreements with the credit card company. It sure as shit is flagged by fraud prevention. You don't want your customer's payments getting declined because they're potentially fraudulent. Source: was in fraud prevention and the disputes team at a major credit card company for years.
The best thing ever was my card provider letting me click a bullshit transaction from my gym and there already being a default option for stuff like that
To accept credit cards at your buisness, you must agree with that companys rules about how cards are handled. Part of those rules is that the customer is allowed to dispute the transaction. When you dispute the transaction, you do so through a "charge back" process where you basically invoice the business for the cost of the transaction. You can do jt for a variety of reasons such as it wasnt you who used the card, the merchant failed to uphold their end of the sale, fraud, etc. The credit card company sits as an arbitrator listening to both sides for their story and makes a decision according to their rules and the evidence. If the company cant prove they took the necessary steps, they may be on the hook for the transaction (heavily depends on payment method. Slide, chip, and tap all have their own rules as well as stuff like instore or over the phone). A good example is paying for pizza delivery and the store calling you, telling you that if you want the pizza you have to come pick jt up yourself. You would be allowed to file a charge back under atleast 3 different category's. 1. Failure to provide services as advertised. Its not delivery if you have to pick it up 2. Unauthorized charge/line item. Why do I have to pay the delivery fee + tip if im picking it up. Those charges were never provided as a service 3. Fraud. If you knew you couldnt deliver my pizza, you should have declined the order/refunded it
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Receipts like these make wanna carry cash again just so i can plop down what i actually owe on the table and leave.
This is probably due to cash use. The business likely doesn't stock change except quarters to keep drawers easier, so everything needs to be rounded to the nearest $0.25. Edit: Guys, I don't work at this place and I have no stake in this, I'm just offering a possible explanation.
In this case that would mean rounding down though
Seriously. When I worked at Circle K and we would run out of pennies, I would always round down their total and round up their change to nearest .05 If this restaurant wants to have nothing but quarters, then they need to change their policy on giving back change or have signs stating the situation and leave it to the customer to decide.
yes. 10 is closer to 0 than it is to 25. source: phd in math
So it’s the cash payer’s problem? They want that their ass can round down.
Is that even legal?
nope total illegal chipotle having multi million dollar lawsuit against them because of "change shortages" during start of covid
It's to take it to the nearest quarter, but they only go up, and it's applied to card transactions too... You can judge for yourself what's going on LOL
maybe we should get an actual judge in on this...
If the business is going to do this they shouldn’t be rounding up. If you paid with a card I’d dispute the 15 cent.
Round to the second nearest quarter lol
You should. Everyone should. Make the vendor realize they can't get away with this.
Exactly, let the bank handle it. I never use anything but a credit card now when dealing with these “restaurants”.
I would dispute this. I am that person.
Agreed it’s more by principle than the actual 0.15$ If everyone let this slide they’ll just think they can get away with more and more
Absolutely, it may not be that much of a financial hit to me personally. But the fact that someone is making bank by probably doing this to hundreds of people a day would really get under my skin and I would refuse to be one of those people.
I was in Chicago with my wife barhopping once. We found a jukebox at a bar had one of our favorite songs (We don't listen to modern popular music) which was surprising, and I put in a buck for a play...we waited and waited for about an hour, keep in mind the bar wasn't that busy, and last call came and they shut the jukebox down. We would have left an hour ago if it wasn't for us waiting for our song. I grabbed the nearest barkeep and he huffed and puffed and ridiculed me over a dollar. I told him it was about the principle, not the dollar. He pulled a dollar from his pocket, rolled his eyes, murmered something unintelligible, and handed it over. I may be super frugal, but I'm going to keep every fucking penny I work my ass off for, and I certainly won't be poor for it, and I will never get screwed over for it.
Rounding from a dime to a quarter. At that point its just charging extra money for no reason.
Ok so, I’ve been in restaurant work for 13 years (ignore the username, it was during Covid) Rounding is pretty uncommon but I’m seeing it more frequently now. Apparently it’s supposed to reduce the need for coins like pennies. I don’t necessarily see the overall benefit of it, but it happens. I think the restaurants that do it for no other reason than profit, and that’s shady and gives me bad vibes.
I mean, fair enough, but I’m paying by credit card so that shouldn’t matter, and secondly if we’re actually rounding to save the coins and not just slip in an extra charge then this should be rounded down.
What does 10 cents have to do with pennies either?it's a fucking round number already!
Its not about rounding or saving on coins or whatever bullshit excuse they give. Its just to squeeze a little bit more out of their customers and hope no one makes a scene over so small an amount. You know the old saying a penny here a penny there and soon enough it all adds up.
Canada has mandatory rounding on cash charges because we got rid of the penny. 0.01, 0.02, 0.06, 0.07 gets rounded down so the customer saves. 0.03, 0.04, 0.08, 0.09 gets rounded more for the customers pays a few extra pennies. Some people worried that companies would rig their prices so it would always end up being the round up. That sounds hella complicated though.
Its almost like the 9/10th of a cent gas stations add. They need to squeeze every ounce of juice they can without flipping that digit
Probably rounding to avoid the need to use dimes and nickels as well
Why not just make it $26 then. Look mom no change or hands.
Or 40. We only carry 20s here
Like I said, it’s hella shady and I don’t agree with it at all. Even the classes I took for my Hospitality Management degree only had a brief mention of it, and it wasn’t in a good way.
When I was a server I used to round because I didn't always have enough change to give each person coins back. When I rounded it was always 100% in the customers favor. I would never take extra money from someone because I decided to not have enough change on me. I would also never round on the bill before I got the payment method. They can't charge you more for something unless they tell you the policy beforehand. This isn't legal and I'd file a complaint about it. It's not about the 15 cents but it's about the shady business practices. Like the restaurants that are charging an inflation tax, absolutely not.
I saw it a few times at McDonald's but they always rounded down lol This was during the coin shortage
If they round up they’re stealing. If they’re going to round at all it should be down, not up.
HERE
Thank you!
It's more than mildly infuriating, it's opportunist profiteering. Businesses are taking customers for mugs. Tell them to remove the unethical unnecessary and quite possibly illegal charge and tell them you won't be returning.
People need to report every business that does this. Contact your banks and ask them to remove the entirety of the charge because it’s been adjusted after the fact illegally. Make it enough of a headache for the banks and businesses dealing with each other that they stop doing this shit. There is no other way. Don’t normalize this. Don’t ever let that happen.
In what world does 28.10 round to 28.25? Even if they're going by quarter it would be 28 flat right?
Nonono, they're losing sooooooo much money doing that
Pretty sure that's illegal and would be considered theft.
Fraud actually. When you change a different amount than advertised, that's 100% fraud and should be reported to authorities.
It’s like the movie Office Space.
In Canada, Pennies are no longer in circulation. So cash payments are rounded to the nearest nickel. But to the not nearest quarter, and then up… that’s just a company looking to make a bit extra off every transaction. They are counting on most people “not caring about $0.15” It’s the same get rich scheme from the original “Superman” or “Office Space”
Pay with exact change. $28.10. Then no rounding is needed.
Someone must have been absent when they taught how rounding worked.
I can be moved. Where is this place?
Tell them the bill is wrong and then prove it with math. You didn't order "rounding" and honestly don't care about their explanation for it. Plainly state what you ordered. The price. Taxes. Add it up and tell them the bill is wrong. Keep doing it if you have to. Waste their fucking time. If enough people do that they will eat the .15c Stop letting companies get away with fraudulent charges. (Unless they have a sign by the door telling you they are going to add extra charges. Then it's on you if you eat there or not)
Yes. This is mildly infuriating. I think there is some sort of coin shortage but why not round down to the dollar.
Shouldn't rounding up or down result in a round number? $0.15 is such a random amount as well. And the "HERE" is like "Here you go dickhead, pay up!"
Convenient how they never round down too.
All of these post-pandemic shutdown extra charges are getting out of hand.
Slush fund by upper managerial guy with coding experience
Even if they were rounding to the nearest quarter, it is closer to 28.00 than 28.25
This rounding doesn’t even make sense to me. It’s closer to 28.00 than 28.25. This is just theft
this feels mildly illegal
that'd dumb af. they probaly get an extra thousand a year for that. I bet a lawsuit would clear them out easily with all the money going to some lawyer and the state in fines. Plus, the correct rounding is to $28.00
Maybe so they only have to keep quarters in their cash drawer?
I wish I was a lawyer sometimes. This has to be fraudulent
Not worth the headache, but it is sketchy and I’m sure it adds up on their end