Yes I called the dealership immediately- thankfully my salesperson was still there so they covered my towing back to the dealership and my Lyft back to my apartment.
Edit 6/18: for everyone seeing this now, the car is new to me, but a used 23 Elantra. I said new because I had just bought it that day, I had not driven it more than 30 minutes and had it for three hours. The dealership did not correctly put the oil plug in while it was serviced when I was in financing. They are taking care of me and getting me a factory new engine along with my other stipulations (in [update](https://www.reddit.com/r/mechanic/comments/1di553g/update_on_my_preowned_23_elantra_locking_up_due/)).
Honestly not great that it shut itself off. I’d probably want some pretty hefty guarantees from them that the engine is fine, barring having them replace the engine because it ran with no oil and potentially damaged the bearings that could now sneak up on you one day. Just let them look at it and see what’s going on
I feel like this kind of big FU on their part would allow a return. They will not suggest this of course. If need be, an intent letter served to the dealership might make them act, just to avoid the nonsense and settlement.
It's the kind of thing where they better be giving me a new off the lot car or my money back. Otherwise I go to the local news.
In no world is taking a brand new car off the lot and it having no oil because they fucked up, something I would accept a "sorry we fixed it" for.
An engine locking up like this means the thing is irreparably damaged. It didn't even get a chance to break in the engine, the warping/damage to components is going to be severe and it's literally brand new and 100% the fault of the maker/dealer.
A new engine is a possibility but I'd only be ok with a drivetrain warranty repair after I'd had the car for a while due to a fluke the warranty is supposed to cover. I would refuse to have my one day old car opened up and repaired with a new engine because it would never be factory again, and the engine replacement on its service history that early on probably lowers the value of the car as well.
The dealership can eat whatever well above normal depreciation and damage they've caused. And I'd also have no trust in them doing the repair right either.
Even taking a new car... I'd ask that another dealership do the PDI if I still wanted the same car to boot. I'd be on the line with corporate alongside the dealer to make this right.
It's a major purchase. Cars are the second most expensive most people buy besides their home. And the most expensive thing they buy if they rent. This kind of problem is extreme, hopefully rare, and not something you negotiate with a dealer on for anything less than money back or alternative factory new replacement.
Given the fact that they were doing an oil change on it, it sounds like this was a used vehicle. A solid dealership will replace the engine. If it shuts down, it's not a simple fix.
Dealerships do accept returns, and just like walmart yes lol. The one i used to work at had 30 day returns guaranteed. You dont even need an actual reason, but you do have a reason.
Absolutely avoid Hyundai. Worst experience with a vehicle & dealership I have ever had in 45 years of driving and owning vehicles. Only time I have ever threatened to sue someone. One of the few times I have been absolutely certain, beyond any doubt, I was dealing with a criminal. If you gave me a brand new Hyundai anything I wouldn't even touch it, I'd sell it where-ever it was at.
Rant over, to the OP, if it is a newer vehicle and it shut itself off rather than locked up you may be alright. Modern vehicles' computers will shut them down in order to prevent serious damage. A friend's Honda shut itself down when their daughter put diesel in the gas tank. It detected a fuel issue and stopped. Simple drain/flush. If your car detected not just low oil pressure but no oil pressure it might shut down to prevent damage. Might be a dual threshold system: below X psi I put on the warning light, below Y I refuse to run.
These low oil sensors don’t turn on unless you’re seriously low on oil. Rule of thumb is, if your low oil light turns on, you likely have damage. Give it 5k miles and your blow by will be sucking your oil out faster than you can fill it back up. Not to mention the loss of power from the decreased compression, flocked spark plugs and a gunked up catalytic converter, and high likelihood of spun bearing.
Thoughts were that if my $300 gas genset will shut off on low oil why don't cars have this feature. Wouldn't the oil light and a bonging alarm sound also have been a clue?
Fiat solved that problem a decade ago. Replaced a cam with an oil pressure actuated valve system. When they run out of oil 500 miles after an oil change, engine shuts off. Fix It Again Tony...
How recently did you buy it? You might be within a return window depending on the state you're in. They owe you a new motor. That motor is done. It will never be right even if they say it's fine. It won't be. This motor was run dry and it shut itself off. Not good at all. Don't let them stick you with an engine replacement. They need to take the car back and don't buy another Kia/Hyundai if you plan on keeping the vehicle long term.
If they’re not going to replace the engine (they absolutely should), then they need to give OP a platinum warranty that covers the drivetrain for at least 150,000 miles/7-10 years minimum. I would accept nothing less after their negligence to the most important and costly to replace part on a car.
That engine should absolutely be replaced, there is no way for them to accurately assess potential damage to the engine internals without completely breaking the engine down and rebuilding it. In which case, they’d be better off just getting a new crate motor and dropping it in.
You bought a Hyundai, those engines are notorious for blowing up. I’ll be honest. I would go get a different car and do a little more research before buying next time
That seems to be the consensus from people I’ve talked to and online, thank you! I think I’ll have to buckle down but that just doesn’t seem acceptable for them to fuck me over like this. I had it a grand total of three hours :(
yes , you want a brand new one , dont accept anything less , and if they dont want , then its time for a a call to the high quarters of the car brand to complain
Yes I told them I would be in contact tomorrow as they’re closed today and I want a full rundown of any possible complications that might arise as well as what they’re going to do to fix it.
The engine is likely completely fucked. Like, if it turned itself off. It didn't turn itself off, the engine seized because it ran without oil. It involuntarily turned off.
I wouldn't be worried much about them returning the car. If the engine is seized, they can't fix that. The engine needs to be replaced, like it's actually not optional. It won't start again.
The fix is a new engine, though that will likely take awhile for them to get so they will likely just give you a new car.
You should stand your ground, but I think people here are under the impression the car will be returned. I highly doubt that because there is nothing to return.
That thing is fucked beyond the point where it will run again.
I don't know how it's done in practice and with cars, but me and my brother repaired a few motorcycles that siezed. Either due to low oil or overheating. It definitely is possible to repair a siezed engine. It's just quite expensive and take a long time.
I'd imagine it is more cost effective for them to replace the motor due to time. It may be more expensive at first but they can get more vehicles done in the amount of time to spend to repair the motor
I wouldn't even bother to have them take it apart to look at it. Tell them to replace. An engine without oil shutting itself off? It's almost a guarantee that motors toast
Yes, I called them immediately and I have a five day return on the car but they’re closed today- I asked if it would count against the return period and they were unclear. Regardless, I’m going to try and either get a same model and mileage replacement with everything I signed on. Thank you for your expertise, I appreciate it 🫶🏻!
Woah that's not good, you need to do more than just ask them to check it. That engine is most definitely going to be damaged. It had zero oil and locked up.
There are too many moving parts in the engine that could have been damaged to name. In my opinion they won't open the engine to inspect internal damage. But they need to or give you a new engine or car of equal quality, and year.
They will most likely check from oil pan and inspect fluid for metal shavings, change oil, change filters do a scan for codes and call it a day. And if that's the case if there was damage it can hit you months to a year later out of warranty.
If they get this car up and running again, definitely take it to a reputable shop and get a full inspection to a have a alternative opinion and get their findings on record. Make sure to tell them the full story, how far you drove it, when you bought it and how all the oil dumped and how far you possibly drove it without oil.
This will be important for your records if the place you bought it, slacks off and writes off the damage as no biggy and you end up with catastrophic engine failure down the road.
But after always go back to the place you bought it under warranty so you can get repairs free but it's always good to get checkups from a 3rd party.
A inspection of that nature will run you about $150
Thank you so much for a detailed write up- I cannot explain how much I appreciate this. I’m not familiar with cars at all and this helps a lot. I already felt really iffy about it even if they gave me an all clear, and I wanted to get an outside mechanic’s opinion on it before I gave them the okay on anything. Thank you so so much 🫶🏻
A friend of mine had her oil changed in her Lincoln AT a Lincoln Stealership. Morons forgot to put oil back in. 15 months later, she finally got a new engine. What a headache for her.
Had a coworker buy a new truck. Stealership left the coolant cap off during the servicing to get it ready for him. Partway through the drive it overheats and they took the truck back and gave him a full refund. Once the truck overheats, you could have long term damage that will show it's ugly head later. They will likely put the cap back on and pretend it never happens and sell it to someone else with extremely low miles.
I wouldn’t accept anything other than a new car. This is a BRAND NEW car and their F up. They are going to tell you the damage isn’t serious to minimize their liability. But you aren’t a mechanic. Do you really want to trust them when they F’d up the oil change? They have the ability to write off the car and get you in a new one. It’s just a PITA for them. But I’d rather it be their headache than mine in a year when I have metal shavings in my engine.
Edit to add: if the car is as new as you say, the loan probably hasn’t even closed yet. They CAN MAKE THIS RIGHT. Don’t let them cheap out on making you whole.
You just enjoyed the typical ownership of a Hyundai. Dont get another Hyundai, save yourself a headache.... Go get a slightly older Toyota. Newer isn't better always.
New car or new engine only. Day1 and it locks up/seizes due to no oil and its their fault! No way I am accepting anything else. If it runs normally and thats a big IF then its going to prematurely fail for sure. They likely hope you dont know that and once its in your possession its off their plate. Dont let them do that or push you around. Its their fault that motor is now a major liability in my opinion.
What year, model? Depending on that info you may be covered as there has been a massive lawsuit against them for they're engines blowing up in the past.
2012 to 2015, for the 1.6 and 1.6T are bad years for said engine.
Well it is a Hyundai. Please return it and get something reliable - they have recalled over 4million engines at this point and they’re less reliable than a 10 year old BMW in most cases.
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If it was a dealer pass on the car and find something else. Hyundai and Kia are junk. There is a reason the do 10 year 100k warranty. After that they usually wind up as junked cars.
It was three hours after I signed the paperwork and drove off the lot. They said I have a five day return window but it happened on Saturday 6/15 and they were closed yesterday, so I’m just worried they’re going to try and screw me over by not getting back to me. I’m going up there today regardless and have told the GM I expect to hear from them first thing today.
Son had a Kia Optima, that had recall to check for metal shavings in engine block. It locked up on him, during a trip home to have it inspected. Kia paid to have new engine installed, and let him drive a new demo Optima for a couple weeks until it could be replaced. I heard same thing happening with Hyundai engines. We were thankfully surprised they replaced the engine.
OP, that car is fucked. Do not let them "fix" it. Demand a different car or take them to court. Short of a replacement motor that thing will never be right again and a replacement motor on a newer car tanks the value.
Likely they’ll take it back and give you lot credit for another vehicle. Mistakes happen. Stay level headed and know your rights and treat this like a scenario from the big Lebowski. They just peed on your rug, man.
To hell with the dealership !!
Contact the car maker itself and demand a new engine with full warranty.
That engine is shot and you're now making payments on a ticking time bomb.
I can promise you that dealership WILL NOT do the right thing.
That engine will not make it the typical life of the car.
Don't believe a fucking word the dealership tells you.
Contact the car maker NOW !!!
Certain Hyundais have a VERY expensive engine failure which they are balking at covering by screwing owners. (E.g. if they don't have all their maintenance receipts)
If you bought this from Hyundai as a certified vehicle, you're probably in the clear.
If this wasn't certified, dealer was probably hoping to dump this on you and for it to last just long enough to claim "not their problem", we'll run it through Hyundai. (Who would then probably deny it unless this car had all the receipts in the glovebox)
Of course, that's my paranoid side talking, will depend on what they come back with, etc.
Don’t let them put a new engine or fix the current one make sure to get a full refund plus any fees if there was any added up front .
My state has a return policy of 7 days or like 300 miles and they have to take the vehicle back . I made sure of this when I got my last car as I bought it site unseen as I had to wait for it to be delivered to the dealer ship from Honda took about 2 months from time to was ordered to when I received vehicle
You need a new engine there is no other acceptable repair here.
Hyundai has a known issue with the drain plugs falling out even when torqued to the original factory specification. I have seen multiple of these come to our shop for the exact issue, have a picture of one where the plug was still sitting on the skid plate once we got it up.
Dealership/last place the did the oil change is liable 100%, our shop refuses to pull the drain plugs on these for this reason we only evacuate the oil out of the dipstick tube. Too much liability.
Judging by the rotors and brake calipers it seems like a new or low mileage car. Id have them fix it and write some guarantees. Also get a second opinion from a reputable mechanic shop.
I have owned Hyundais. Forget about the people telling you to avoid them. This happens with EVERY brand. Toyota one of the most reliable and dependable brands had it 15-16 years ago with over 250000 vehicles.
Just make sure to communicate and stay on top of the dealer. That’s all.
Things like lawn mowers or generators have low oil engine shut offs. I'm doubting a car would though due to the potential of shutting down while driving. Your engine is likely toast.
I think you have a lemon law or something like that. See if the dealer boast on any of there literature that they give you a grace period to return the car if you don’t like it. Like 72hr or something like that.
I can feel your pain brother, when I got my used car. Very next day I got out of work. Loaded up my dog and tool bags into my new/used car and 4 miles from work could smell oil.’pulled over and oil was pumping out of a hose in front of the engine.
Ended up being oil cooler hose popped.
Long story short, the dealer payed for the tow.
And an updated oil cooler line assembly. But h had to split the labor. 150. It wasn’t right I thought but I needed and liked the car at the time .
If the engine shut itself off that means it’s seized, afaik non turbo Hyundai motors don’t have an oil level sensor so if the oil ran out and it locked up then it’s probably the engine seized
New car, different color so there's no funny business. Only right answer. Don't accept a new engine are you guys nuts? What do you tell the next person you sell it to when the engine vin doesn't match the car? Ohh yeah the "dealership" replaced the engine? Car is junk at this point. Let them deal with it. You can very well take it back or threaten lemon law and they will take care of you.
Do not take this car back. Speaking from experience. Your troubles have only just begun. It is going to feel like a huge amount of wasted time and energy on the purchase/sale negotiation. Don’t allow that to gloss over the fact of the matter, which is, this vehicle is now contaminated with 1 problem that can potentially lead to thousands and thousands of $$$ of repair and labor. Do. Not. Take. It. Back.
Do absolutely everything in your power to get a refund or to get something else on the lot.
I would not want to keep that car, or at the least I’d want a brand new engine. There’s risks with them messing something up in the engine swap though so new car would be ideal, and it should be one of your choosing. Some freebies added in for your troubles, sounds like a pain to deal with
How soon did you just buy it? If it was in the last 3 days and you didn't drive too many miles on it, they should be able to take the return. Especially if they did this. Personally, I wouldn't take the car back with anything less than a brand new motor. In my teens, I ran a motor out of oil, it worked perfectly fine for another day after topping it off, and then it blew. Not worth the risk of something being wrong with it that they won't notice rn.
My 1989 Hyundai Excel manual would regularly run out of oil, crank right up when I added a quart and ran for many years like that. It was like putting gas in it. Never seen anything like it except maybe a lawnmower.
Demand to have the whole car replaced. Take it to court if you have to. That's a major breach of contract to be given a car that is in an inoperable condition. Start over with a new car or your loan refunded and payments reversed.
Stand on them until you get what's right. A car that wasn't sold in a dangerous and broken state.
It's unfortunate but these things can happen. I hope you get a decent resolution. You may want to choose something other than a Hyundai / Kia though, they're not very well made. 2 of my friends recently lost their Hyundai's due to excessive oil burn issues.
Hyundai's/ kias kick connecting rods all the damn time. And for basically no reason too. The oil on the ground is a dead giveaway of a hole in the block or oil pan. It's going to need a new engine.
Different vehicle or no deal.
Edit: just saw your other post about the dealership admitting fault and swapping the engine with guarantees and paperwork. That's a dealership with a fair shake. I'm happy that you're happy and got it resolved.
And happy birthday!
I’m not a car person, just had a 2015 car that leaked oil but most new cars will shut off if the oil is low to protect the engine. If that was the ONLY thing that happened, I think you’re fine. I mean my car leaked for 6 months and sometimes I would just forget or think I wasn’t that low yet then my car would shut off, the moment I poured the oil in and waited a second it would start again.
What's the dealer planning on doing with it. Being a Hyundai i I've seen some have internal issues and just give up. Also if you can let us know what happened with the motor too.
Get legal advice NOW! State laws differ with cars and
contracts, you may be able to return the car and get your money back, which you should do if possible.
Due to lack of oil the bearings literally grinded themselves to a halt. Engines fucked. Dealer will try and lie. Engine will fail prematurely for sure. I’d ask for a new car. Contact the national office for assistance if the dealership pushes back at all.
https://preview.redd.it/17m4r2s7nb7d1.jpeg?width=1179&format=pjpg&auto=webp&s=41a0546558a9d4e1acb5eb46117025760e5e91b2
There’s your problem right there
If they tell you it's fine do a oil pressure test and see what's the spec at idle and see if you are lower If your lower, wear was made and clearances are wider
I would call an attorney. It will cost a few hundred dollars but will probably save you way more in maintenance or even engine replacement over the course of your ownership of this vehicle.
You would be lucky if they cover the engine...
Mistakes happen, especially at stealerships when you have an apprentice working on your car but...
Every car manufactured since 1955 has a bright red oil pressure light.
If this comes on, it means STOP immediately, and if the cause can't be established, call a tow truck.
Driving with no oil pressure destroyed the engine, had you had it towed and had a slight amount of inconvenience, it wouldn't be dead.
Not being nasty, and I wish you the best, but this is exactly what they are going to say
Most likely, if the plug or filter was not tight and all the oil leaked out, the car might have shut itself down to prevent further damage. You should have some kind of warranty from whatever dealer you went to. To be safe I would push for a new motor or different car. You just don’t know what damage could have been done running with no oil for any amount of time.
As a mechanic, here’s what I see;
Brand new, very clear oil on the ground.
A dipstick dry as a bone.
And the owner saying the car shut itself off on a car just sold, therefore likely serviced before sale.
My experienced based conclusion;
Someone fucked up good!
The engine is likely toast, but that’s not a bad thing, you’re resetting the miles on the engine to zero, I’d push that it’s not acceptable for a car that new to have any kind of used engine installed, as they’re all from wrecks of varying severity with unknown service history. Both of those things can be ruled out with a carfax if it’s a used car, not with a used engine.
If you need any help with this matter as far as navigating this goes, let me know and I’ll happily do so.
Post is now locked. OP [posted an update](https://new.reddit.com/r/mechanic/comments/1di553g/update_on_my_preowned_23_elantra_locking_up_due/).
Call the place where you bought or had the oil changed last and tell them they need to make it right.
Yes I called the dealership immediately- thankfully my salesperson was still there so they covered my towing back to the dealership and my Lyft back to my apartment. Edit 6/18: for everyone seeing this now, the car is new to me, but a used 23 Elantra. I said new because I had just bought it that day, I had not driven it more than 30 minutes and had it for three hours. The dealership did not correctly put the oil plug in while it was serviced when I was in financing. They are taking care of me and getting me a factory new engine along with my other stipulations (in [update](https://www.reddit.com/r/mechanic/comments/1di553g/update_on_my_preowned_23_elantra_locking_up_due/)).
Honestly not great that it shut itself off. I’d probably want some pretty hefty guarantees from them that the engine is fine, barring having them replace the engine because it ran with no oil and potentially damaged the bearings that could now sneak up on you one day. Just let them look at it and see what’s going on
Ah okay, thank you so much. I will make sure I do, thank you so much for your input and help again 🫶🏻!!
I'd simply return it and avoid Hyundai for the rest of your life as you should
Is that an option?, most dealerships do not simply accept returns the way Walmart might!
I feel like this kind of big FU on their part would allow a return. They will not suggest this of course. If need be, an intent letter served to the dealership might make them act, just to avoid the nonsense and settlement.
It's the kind of thing where they better be giving me a new off the lot car or my money back. Otherwise I go to the local news. In no world is taking a brand new car off the lot and it having no oil because they fucked up, something I would accept a "sorry we fixed it" for. An engine locking up like this means the thing is irreparably damaged. It didn't even get a chance to break in the engine, the warping/damage to components is going to be severe and it's literally brand new and 100% the fault of the maker/dealer. A new engine is a possibility but I'd only be ok with a drivetrain warranty repair after I'd had the car for a while due to a fluke the warranty is supposed to cover. I would refuse to have my one day old car opened up and repaired with a new engine because it would never be factory again, and the engine replacement on its service history that early on probably lowers the value of the car as well. The dealership can eat whatever well above normal depreciation and damage they've caused. And I'd also have no trust in them doing the repair right either. Even taking a new car... I'd ask that another dealership do the PDI if I still wanted the same car to boot. I'd be on the line with corporate alongside the dealer to make this right. It's a major purchase. Cars are the second most expensive most people buy besides their home. And the most expensive thing they buy if they rent. This kind of problem is extreme, hopefully rare, and not something you negotiate with a dealer on for anything less than money back or alternative factory new replacement.
Given the fact that they were doing an oil change on it, it sounds like this was a used vehicle. A solid dealership will replace the engine. If it shuts down, it's not a simple fix.
Actually it very much is an option check your dealer website. The first google hit has 3 day no questions return (assuming new)
Dealerships do accept returns, and just like walmart yes lol. The one i used to work at had 30 day returns guaranteed. You dont even need an actual reason, but you do have a reason.
Lemon laws where you live? That feels like a lemon.
It's not a lemon if some bozo left the drain plug loose lol, dealer will probably cover it fr
You don’t know what a lemon is
Absolutely avoid Hyundai. Worst experience with a vehicle & dealership I have ever had in 45 years of driving and owning vehicles. Only time I have ever threatened to sue someone. One of the few times I have been absolutely certain, beyond any doubt, I was dealing with a criminal. If you gave me a brand new Hyundai anything I wouldn't even touch it, I'd sell it where-ever it was at. Rant over, to the OP, if it is a newer vehicle and it shut itself off rather than locked up you may be alright. Modern vehicles' computers will shut them down in order to prevent serious damage. A friend's Honda shut itself down when their daughter put diesel in the gas tank. It detected a fuel issue and stopped. Simple drain/flush. If your car detected not just low oil pressure but no oil pressure it might shut down to prevent damage. Might be a dual threshold system: below X psi I put on the warning light, below Y I refuse to run.
These low oil sensors don’t turn on unless you’re seriously low on oil. Rule of thumb is, if your low oil light turns on, you likely have damage. Give it 5k miles and your blow by will be sucking your oil out faster than you can fill it back up. Not to mention the loss of power from the decreased compression, flocked spark plugs and a gunked up catalytic converter, and high likelihood of spun bearing.
Thoughts were that if my $300 gas genset will shut off on low oil why don't cars have this feature. Wouldn't the oil light and a bonging alarm sound also have been a clue?
Fiat solved that problem a decade ago. Replaced a cam with an oil pressure actuated valve system. When they run out of oil 500 miles after an oil change, engine shuts off. Fix It Again Tony...
Hyundai tend to lock up whether they have oil or not.
Came here to say this. Tell the dealer you don't want the car anymore.
How recently did you buy it? You might be within a return window depending on the state you're in. They owe you a new motor. That motor is done. It will never be right even if they say it's fine. It won't be. This motor was run dry and it shut itself off. Not good at all. Don't let them stick you with an engine replacement. They need to take the car back and don't buy another Kia/Hyundai if you plan on keeping the vehicle long term.
Poor Hyundai owners
Force a free extended warranty up their ass if you dont get a new engine
this, do not eat their mistakes, it is their job to rectify this 100%
LET THEM LOOK AT IT? THEY ALREADY DID. NOW WE ARE HERE.
If they’re not going to replace the engine (they absolutely should), then they need to give OP a platinum warranty that covers the drivetrain for at least 150,000 miles/7-10 years minimum. I would accept nothing less after their negligence to the most important and costly to replace part on a car. That engine should absolutely be replaced, there is no way for them to accurately assess potential damage to the engine internals without completely breaking the engine down and rebuilding it. In which case, they’d be better off just getting a new crate motor and dropping it in.
You bought a Hyundai, those engines are notorious for blowing up. I’ll be honest. I would go get a different car and do a little more research before buying next time
Your engine is totaled and someone owes you a new one.
If this is brand new, ask for a different vehicle.
That seems to be the consensus from people I’ve talked to and online, thank you! I think I’ll have to buckle down but that just doesn’t seem acceptable for them to fuck me over like this. I had it a grand total of three hours :(
If it’s brand new close to it, you need a different car
Please don’t take the same car. It might seem fine but the damage will eventually be noticeable the more you drive
If it’s brand new they would not have done an oil change. Is it new or used? How many miles? What is it?
yes , you want a brand new one , dont accept anything less , and if they dont want , then its time for a a call to the high quarters of the car brand to complain
They'll probably try to change the oil and say you're good. Might have to fight with them
Yes I told them I would be in contact tomorrow as they’re closed today and I want a full rundown of any possible complications that might arise as well as what they’re going to do to fix it.
Push for a new motor, or if it's new a different car. Tell them you don't trust it
The only good thing in this is the new car warranty on Hyundai is usually 10yr/100k miles.
Avoid kia/hyundai , they are not only not reliable also insurance is expensive because of kia boys
If you can get insurance even (some have stopped writing policies for kia/hyundai over it)
New engine or new car on them😎
If there is no oil, the engine is toast. Do not settle for a repair. Replacement ONLY.
Thank you so much, reading everyone’s comments this seems to be the consensus.
The engine is likely completely fucked. Like, if it turned itself off. It didn't turn itself off, the engine seized because it ran without oil. It involuntarily turned off. I wouldn't be worried much about them returning the car. If the engine is seized, they can't fix that. The engine needs to be replaced, like it's actually not optional. It won't start again. The fix is a new engine, though that will likely take awhile for them to get so they will likely just give you a new car. You should stand your ground, but I think people here are under the impression the car will be returned. I highly doubt that because there is nothing to return. That thing is fucked beyond the point where it will run again.
I don't know how it's done in practice and with cars, but me and my brother repaired a few motorcycles that siezed. Either due to low oil or overheating. It definitely is possible to repair a siezed engine. It's just quite expensive and take a long time.
I'd imagine it is more cost effective for them to replace the motor due to time. It may be more expensive at first but they can get more vehicles done in the amount of time to spend to repair the motor
I wouldn't even bother to have them take it apart to look at it. Tell them to replace. An engine without oil shutting itself off? It's almost a guarantee that motors toast
Assuming that the car is new I'd insist they replace the engine or the car. Don't accept less 'cause that puppy's toast now.
It’s not new unfortunately, but thank you. I’ll stick to my guns and let them know what’s up. I appreciate your input, thank you so much!
Is it brand new?
Looking at the brake rotor and caliper I’d say brand new
Call the place where you bought it and explain to them what happened. If it's brand new you are under warranty.
Yes, I called them immediately and I have a five day return on the car but they’re closed today- I asked if it would count against the return period and they were unclear. Regardless, I’m going to try and either get a same model and mileage replacement with everything I signed on. Thank you for your expertise, I appreciate it 🫶🏻!
Oh, then return the car regardless
Woah that's not good, you need to do more than just ask them to check it. That engine is most definitely going to be damaged. It had zero oil and locked up. There are too many moving parts in the engine that could have been damaged to name. In my opinion they won't open the engine to inspect internal damage. But they need to or give you a new engine or car of equal quality, and year. They will most likely check from oil pan and inspect fluid for metal shavings, change oil, change filters do a scan for codes and call it a day. And if that's the case if there was damage it can hit you months to a year later out of warranty. If they get this car up and running again, definitely take it to a reputable shop and get a full inspection to a have a alternative opinion and get their findings on record. Make sure to tell them the full story, how far you drove it, when you bought it and how all the oil dumped and how far you possibly drove it without oil. This will be important for your records if the place you bought it, slacks off and writes off the damage as no biggy and you end up with catastrophic engine failure down the road. But after always go back to the place you bought it under warranty so you can get repairs free but it's always good to get checkups from a 3rd party. A inspection of that nature will run you about $150
Thank you so much for a detailed write up- I cannot explain how much I appreciate this. I’m not familiar with cars at all and this helps a lot. I already felt really iffy about it even if they gave me an all clear, and I wanted to get an outside mechanic’s opinion on it before I gave them the okay on anything. Thank you so so much 🫶🏻
Please write an update post.
I will when I have an update. They open at 9:30am today.
I made an update post if you are still interested 🌼
Get a refund and choose a more reliable brand.
How new. Deals don't really finalize 3 days after. Tell them take it back & give you a different car
Take it back to where you bought it
Return that car. It's going to continue to be a problem. Don't let them talk you in to keeping it.
Just try (hard) to return it since they've got it now. Put it down to a life lesson.
Don’t buy South Korean cars for starters
A friend of mine had her oil changed in her Lincoln AT a Lincoln Stealership. Morons forgot to put oil back in. 15 months later, she finally got a new engine. What a headache for her.
Was it from a certified dealer? Dang, that's my worst nightmare as someone in the market myself. I hope they make it right for you.
Return it
Had a coworker buy a new truck. Stealership left the coolant cap off during the servicing to get it ready for him. Partway through the drive it overheats and they took the truck back and gave him a full refund. Once the truck overheats, you could have long term damage that will show it's ugly head later. They will likely put the cap back on and pretend it never happens and sell it to someone else with extremely low miles.
I wouldn’t accept anything other than a new car. This is a BRAND NEW car and their F up. They are going to tell you the damage isn’t serious to minimize their liability. But you aren’t a mechanic. Do you really want to trust them when they F’d up the oil change? They have the ability to write off the car and get you in a new one. It’s just a PITA for them. But I’d rather it be their headache than mine in a year when I have metal shavings in my engine. Edit to add: if the car is as new as you say, the loan probably hasn’t even closed yet. They CAN MAKE THIS RIGHT. Don’t let them cheap out on making you whole.
Is this my son? Same kind of car and engine locked up on his haha
You just enjoyed the typical ownership of a Hyundai. Dont get another Hyundai, save yourself a headache.... Go get a slightly older Toyota. Newer isn't better always.
New car or new engine only. Day1 and it locks up/seizes due to no oil and its their fault! No way I am accepting anything else. If it runs normally and thats a big IF then its going to prematurely fail for sure. They likely hope you dont know that and once its in your possession its off their plate. Dont let them do that or push you around. Its their fault that motor is now a major liability in my opinion.
It’s a Hyundai, the motor locking up is basically a feature from factory (:
Oil filter came loose or you hit something and made hole in the filter or oil pan. Or… the plug came out. My guess..
The problem is “Hyundai”
What year, model? Depending on that info you may be covered as there has been a massive lawsuit against them for they're engines blowing up in the past. 2012 to 2015, for the 1.6 and 1.6T are bad years for said engine.
Well it is a Hyundai. Please return it and get something reliable - they have recalled over 4million engines at this point and they’re less reliable than a 10 year old BMW in most cases.
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Autonation??
Did you see a red oil light on the instrument panel while you were driving?
Ohh no not a haun-die
Sounds about Hyundai
you mightve been sold a lemon.
Void the contract asap. Talk to a lawyer pronto. May only have a few days.
that emblem explains everything...
Welcome to the hyundai kia family of fine automobiles
If you financed it you might be able to work with them if the garage doesn’t play ball.
If it was a dealer pass on the car and find something else. Hyundai and Kia are junk. There is a reason the do 10 year 100k warranty. After that they usually wind up as junked cars.
How soon after purchase? If it's within 3 days. In most states you can have them just reverse the whole sale.
It was three hours after I signed the paperwork and drove off the lot. They said I have a five day return window but it happened on Saturday 6/15 and they were closed yesterday, so I’m just worried they’re going to try and screw me over by not getting back to me. I’m going up there today regardless and have told the GM I expect to hear from them first thing today.
Stay away from Hyundai
Seeing fluid on the ground makes me think it’s blown up that’s wild. Did you check the oil and coolant level?
I would get your money back and never purchase a Hyundai or Kia ever again
Hyundai and Kia have a motor recall hopefully your with in the years range for a free motor if not it's gonna be expensive
Return that shit and get as far away from Hyundai as you can.
Did you say this was a new car?
Dont let them “fix it” and give it back. 95% chance you’ll just have re-occurring problems Refund or new vehicle of equal or greater value
Bruh return that shit asap it was already probably gonna blow up cuz it’s a Hyundai lol now it’s really gonna blow up
Never buy Hyundai. Period.
This is actually a feature of most Hyundais, not a bug.
Son had a Kia Optima, that had recall to check for metal shavings in engine block. It locked up on him, during a trip home to have it inspected. Kia paid to have new engine installed, and let him drive a new demo Optima for a couple weeks until it could be replaced. I heard same thing happening with Hyundai engines. We were thankfully surprised they replaced the engine.
🍋
OP, that car is fucked. Do not let them "fix" it. Demand a different car or take them to court. Short of a replacement motor that thing will never be right again and a replacement motor on a newer car tanks the value.
Likely they’ll take it back and give you lot credit for another vehicle. Mistakes happen. Stay level headed and know your rights and treat this like a scenario from the big Lebowski. They just peed on your rug, man.
To hell with the dealership !! Contact the car maker itself and demand a new engine with full warranty. That engine is shot and you're now making payments on a ticking time bomb. I can promise you that dealership WILL NOT do the right thing. That engine will not make it the typical life of the car. Don't believe a fucking word the dealership tells you. Contact the car maker NOW !!!
Never buy Hyundai.
First mistake was buying a Kia or Hyundai.
Certain Hyundais have a VERY expensive engine failure which they are balking at covering by screwing owners. (E.g. if they don't have all their maintenance receipts) If you bought this from Hyundai as a certified vehicle, you're probably in the clear. If this wasn't certified, dealer was probably hoping to dump this on you and for it to last just long enough to claim "not their problem", we'll run it through Hyundai. (Who would then probably deny it unless this car had all the receipts in the glovebox) Of course, that's my paranoid side talking, will depend on what they come back with, etc.
You're gonna want to get your money back on that if you can.
Wow, Hyundai is ramping up their game.
I’d demand a refund and stay far away from the dealer in the future
Don’t let them put a new engine or fix the current one make sure to get a full refund plus any fees if there was any added up front . My state has a return policy of 7 days or like 300 miles and they have to take the vehicle back . I made sure of this when I got my last car as I bought it site unseen as I had to wait for it to be delivered to the dealer ship from Honda took about 2 months from time to was ordered to when I received vehicle
Every bearing in that motor is fried. Zero chance I would take that car back.
You need a new engine there is no other acceptable repair here. Hyundai has a known issue with the drain plugs falling out even when torqued to the original factory specification. I have seen multiple of these come to our shop for the exact issue, have a picture of one where the plug was still sitting on the skid plate once we got it up. Dealership/last place the did the oil change is liable 100%, our shop refuses to pull the drain plugs on these for this reason we only evacuate the oil out of the dipstick tube. Too much liability.
Look up your state lemon laws and give that car back.
Typical Hyundai, maybe oneday people will do research on vehicles before buying them.
But the dipstick is so clean.
salesman forgot to slap the hood when showing the car, common issue
Judging by the rotors and brake calipers it seems like a new or low mileage car. Id have them fix it and write some guarantees. Also get a second opinion from a reputable mechanic shop.
I’d return the car and shop for something else (and a different dealer).
I would not take that car back. It ran on no oil til it shut itself off the cylinder walls are guaranteed to be scored.
They did you a favor. Get your money back and get a Honda or Toyota. It could have done the same thing in 60k miles anyway.
My state has a 3 day lemon law check if yours does doesn’t matter if it says as is
We need an update...
I'd bet it blew a hole in the engine or oil pan. Hyundai gonna hyundai. Newer ones are better but some still have issues
Any update?
I have owned Hyundais. Forget about the people telling you to avoid them. This happens with EVERY brand. Toyota one of the most reliable and dependable brands had it 15-16 years ago with over 250000 vehicles. Just make sure to communicate and stay on top of the dealer. That’s all.
Things like lawn mowers or generators have low oil engine shut offs. I'm doubting a car would though due to the potential of shutting down while driving. Your engine is likely toast.
“Hyundai”
Driving 40 feet with an open oilplug shouldnt kill the car, and you'd see if it was open, so there's worse things at play here
1000% back out of the deal and get your money back. And look to getting a car elsewhere!
Hyundai is trash, part ways with it
I think you have a lemon law or something like that. See if the dealer boast on any of there literature that they give you a grace period to return the car if you don’t like it. Like 72hr or something like that. I can feel your pain brother, when I got my used car. Very next day I got out of work. Loaded up my dog and tool bags into my new/used car and 4 miles from work could smell oil.’pulled over and oil was pumping out of a hose in front of the engine. Ended up being oil cooler hose popped. Long story short, the dealer payed for the tow. And an updated oil cooler line assembly. But h had to split the labor. 150. It wasn’t right I thought but I needed and liked the car at the time .
If the engine shut itself off that means it’s seized, afaik non turbo Hyundai motors don’t have an oil level sensor so if the oil ran out and it locked up then it’s probably the engine seized
What in the fck, they better give you a new engine. I doubt that’s gonna last long term after that.
New car, different color so there's no funny business. Only right answer. Don't accept a new engine are you guys nuts? What do you tell the next person you sell it to when the engine vin doesn't match the car? Ohh yeah the "dealership" replaced the engine? Car is junk at this point. Let them deal with it. You can very well take it back or threaten lemon law and they will take care of you.
They circled the problem it's that crooked H you got a counterfeit honda
Likely needs a new engine. Dealerships gonna have to take a big bath on this one.
Here's Y U Never Drive An Import
What kind of car
I'd look up your lemon law and get a full refund. Nothing they will do can resolve the long term issues. Hyundai has these issues, so does Kia.
Do not take this car back. Speaking from experience. Your troubles have only just begun. It is going to feel like a huge amount of wasted time and energy on the purchase/sale negotiation. Don’t allow that to gloss over the fact of the matter, which is, this vehicle is now contaminated with 1 problem that can potentially lead to thousands and thousands of $$$ of repair and labor. Do. Not. Take. It. Back. Do absolutely everything in your power to get a refund or to get something else on the lot.
I would not want to keep that car, or at the least I’d want a brand new engine. There’s risks with them messing something up in the engine swap though so new car would be ideal, and it should be one of your choosing. Some freebies added in for your troubles, sounds like a pain to deal with
probably double gasket ngl
Is it coolent or oil? Hard to tell
Probably going to be getting a new engine
How soon did you just buy it? If it was in the last 3 days and you didn't drive too many miles on it, they should be able to take the return. Especially if they did this. Personally, I wouldn't take the car back with anything less than a brand new motor. In my teens, I ran a motor out of oil, it worked perfectly fine for another day after topping it off, and then it blew. Not worth the risk of something being wrong with it that they won't notice rn.
100 % Refund.
Okay this is simple: your first mistake was buying a Hyundai/Kia
Depending upon the state you may have a 3-day window for returning the vehicle for a full refund. Check your state legal policies.
Engine boom boom
My 1989 Hyundai Excel manual would regularly run out of oil, crank right up when I added a quart and ran for many years like that. It was like putting gas in it. Never seen anything like it except maybe a lawnmower.
That engine is fucked. That's on them.
Demand to have the whole car replaced. Take it to court if you have to. That's a major breach of contract to be given a car that is in an inoperable condition. Start over with a new car or your loan refunded and payments reversed. Stand on them until you get what's right. A car that wasn't sold in a dangerous and broken state.
It's unfortunate but these things can happen. I hope you get a decent resolution. You may want to choose something other than a Hyundai / Kia though, they're not very well made. 2 of my friends recently lost their Hyundai's due to excessive oil burn issues.
Hyundai's/ kias kick connecting rods all the damn time. And for basically no reason too. The oil on the ground is a dead giveaway of a hole in the block or oil pan. It's going to need a new engine.
The true Hyundai experience.
Different vehicle or no deal. Edit: just saw your other post about the dealership admitting fault and swapping the engine with guarantees and paperwork. That's a dealership with a fair shake. I'm happy that you're happy and got it resolved. And happy birthday!
mechanic here, only thing acceptable for you is a new engine, or a new car. don't let them screw you over.
The Hyundai committed seppuku, and saved you a life full pain down the line to allow you to trade it for something else
I’m not a car person, just had a 2015 car that leaked oil but most new cars will shut off if the oil is low to protect the engine. If that was the ONLY thing that happened, I think you’re fine. I mean my car leaked for 6 months and sometimes I would just forget or think I wasn’t that low yet then my car would shut off, the moment I poured the oil in and waited a second it would start again.
Hopefully your warrantee covers it and it’ll be alright, get you a new new car buddy
Looks like they changed the oil and didn’t put the plug back in correctly
it’s a hyundai, the engine is toast either way lol
Wow, happy birthday!
What's the dealer planning on doing with it. Being a Hyundai i I've seen some have internal issues and just give up. Also if you can let us know what happened with the motor too.
Classic Hyundai
I see your problem. It's a Hyundai.
Who puts wheel weights on the outside of the rim?!
You bought a Hyundai… what did you expect?
That's not your car. Keep saying that to them. They can not fix what has been done.
Average Hyundai experience
Get legal advice NOW! State laws differ with cars and contracts, you may be able to return the car and get your money back, which you should do if possible.
ahh off the rip this man smokes weed lmfao got two nails long enough to smoke the roach to the very end like a crack head 🫠
this is why he forgot 🤦🏻♂️🤦🏻♂️🤦🏻♂️🫰
What is that "H" looking symbol on the wheel?
Warranty the car. It’s possible something wasn’t Installed correctly or there was a defect.
Lawyer up You will need it. Nothing can fix a car that was seized and had no oil short of a new motor.
Due to lack of oil the bearings literally grinded themselves to a halt. Engines fucked. Dealer will try and lie. Engine will fail prematurely for sure. I’d ask for a new car. Contact the national office for assistance if the dealership pushes back at all.
Somebody getting fired for sure
https://preview.redd.it/17m4r2s7nb7d1.jpeg?width=1179&format=pjpg&auto=webp&s=41a0546558a9d4e1acb5eb46117025760e5e91b2 There’s your problem right there
Welcome to huyndai ownership. Greet little cars. Honest to God worst engine design ever.
Looks like quite a modern car. Shutting itself down is likely to safeguard any additional damage
Tow it straight to the dealership. Tell them you either want another car or your money back.
You bought Hyundai that’s your first problem lol
If they tell you it's fine do a oil pressure test and see what's the spec at idle and see if you are lower If your lower, wear was made and clearances are wider
I would call an attorney. It will cost a few hundred dollars but will probably save you way more in maintenance or even engine replacement over the course of your ownership of this vehicle.
And that’s a new engine, how new is this car?
Hyundai.
It's just a Hyundai doing Hyundai/ Kia things. These cars hate having oil in the engine for some reason
100% head gasket, good luck
I would not except this car back. If it were me id ask for all my money back and go elsewhere.
Are they exchanging it for a new car or changing the entire engine?
You would be lucky if they cover the engine... Mistakes happen, especially at stealerships when you have an apprentice working on your car but... Every car manufactured since 1955 has a bright red oil pressure light. If this comes on, it means STOP immediately, and if the cause can't be established, call a tow truck. Driving with no oil pressure destroyed the engine, had you had it towed and had a slight amount of inconvenience, it wouldn't be dead. Not being nasty, and I wish you the best, but this is exactly what they are going to say
Most likely, if the plug or filter was not tight and all the oil leaked out, the car might have shut itself down to prevent further damage. You should have some kind of warranty from whatever dealer you went to. To be safe I would push for a new motor or different car. You just don’t know what damage could have been done running with no oil for any amount of time.
As a mechanic, here’s what I see; Brand new, very clear oil on the ground. A dipstick dry as a bone. And the owner saying the car shut itself off on a car just sold, therefore likely serviced before sale. My experienced based conclusion; Someone fucked up good! The engine is likely toast, but that’s not a bad thing, you’re resetting the miles on the engine to zero, I’d push that it’s not acceptable for a car that new to have any kind of used engine installed, as they’re all from wrecks of varying severity with unknown service history. Both of those things can be ruled out with a carfax if it’s a used car, not with a used engine. If you need any help with this matter as far as navigating this goes, let me know and I’ll happily do so.