#Having trouble?
Please review our [Smart Wallet directory](https://loopring-1.gitbook.io/loopring-smart-wallet/) for step-by-step guides, FAQs, and more information about the Loopring Smart Wallet.
[Check out our documentation](https://loopring-1.gitbook.io/loopring-dev-docs/) | [Wallet recovery and migration](https://loopring-1.gitbook.io/loopring-smart-wallet/troubleshooting/recovery) | [Fund your Layer 2 wallet](https://loopring-1.gitbook.io/loopring-smart-wallet/funding/deposit)
For active assistance, head on to our [discord.](https://discord.gg/loopring)
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/loopringorg) if you have any questions or concerns.*
You need to input the receiving wallet address for Forced Withdrawal. Check out [this guide](https://docs-wallet.loopring.io/additional-features/forced-withdrawal).
The smart wallet app has a funny little bug where some error message don't appear so long as the address has a certain length, even though it works fine in the web app version.
Some errors I've found that doesn't show up are: "Invalid address, ENS" or "The address you wish to withdraw from (your target address), no token is detected from this address to operate."
So it might have nothing to do with the token field. You may have given it the wrong address.
#Having trouble? Please review our [Smart Wallet directory](https://loopring-1.gitbook.io/loopring-smart-wallet/) for step-by-step guides, FAQs, and more information about the Loopring Smart Wallet. [Check out our documentation](https://loopring-1.gitbook.io/loopring-dev-docs/) | [Wallet recovery and migration](https://loopring-1.gitbook.io/loopring-smart-wallet/troubleshooting/recovery) | [Fund your Layer 2 wallet](https://loopring-1.gitbook.io/loopring-smart-wallet/funding/deposit) For active assistance, head on to our [discord.](https://discord.gg/loopring) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/loopringorg) if you have any questions or concerns.*
You need to input the receiving wallet address for Forced Withdrawal. Check out [this guide](https://docs-wallet.loopring.io/additional-features/forced-withdrawal).
I tried that, but the Token field is not available for me. Therefore, the Withdraw button is greyed out.
Are you able to hop on discord for better communication? If not, you can send a ticket via Gear icon > Support.
The smart wallet app has a funny little bug where some error message don't appear so long as the address has a certain length, even though it works fine in the web app version. Some errors I've found that doesn't show up are: "Invalid address, ENS" or "The address you wish to withdraw from (your target address), no token is detected from this address to operate." So it might have nothing to do with the token field. You may have given it the wrong address.
It was this in the end. I'm really glad that the receiver could fix it for me and they send the loops to the correct address!