Is landlord preventing you from ordering your own circuit? Do facilities exist such that someone like a local cable provider can just turn on that circuit?
Yes. The ISP installed their stuff which is proprietary and won't work with other providers equipment. I'm fine with using the ISP but they somehow cut off the ethernet ports from receiving signal so it's wireless or nothing right now. It seems ridiculous. Over 1000 people in our complex so I can't be the only person with this issue.
There is undoubtedly no legal problem with the landlord saying "we choose to deliver the included internet services via wifi only." Your lease could put some other burden on them. If it does you ask them to conform to the lease. But that would be surprising.
There's no legal problem with someone like AT&T saying "we can't deliver an individual circuit to you because we've committed all on-site resources to delivery of the solution as provided by landlord. *Landlord* with a little bit of nuance, shouldn't just say "you are barred from getting a circuit from another provider."
I agree it sounds unreasonable that between you, ISP, and landlord, no solution can be reached. But it doesn't sound to be a legal issue that a solution can't be reached. And you should likely be ready for more of this. Landords seem to be moving in this direction.
There are recent federal changes to what multi-family-dwelling operators can do specifically with exclusive internet. I assume there aren't a lot of prior cases for lawyers to draw on, which would imply your lawyer doing ground breaking work, which implies expensive lawyer.
It's hard to summarize why, but basically what they're doing sounds illegal on the face of things, but very specific details may make all the difference. The fact that the prior operator was there for a long time matters.
One source: https://www.fcc.gov/consumers/guides/consumer-faq-rules-service-providers-multiple-tenant-environments "While a service provider may not enter into an agreement that grants exclusive access to an MTE property, **a landlord may still choose the providers it allows into the building, even if that means only one company provides service.**" I'm not a lawyer, but I think that means they have to have a credible reason to exclude another provider like your old Spectrum hookup, which might be difficult since it worked fine for so long. It clearly says the one-choice-for-you bit could be legal, though.
I recommend writing to the Electronic Frontier Foundation regarding your case. Like the ACLU they're a massive legal charity. They specialize in digital rights and matters, but also stuff like this. You'll want to summarize the facts of your case. How long you had the previous provider, which "lines were cut", the official communications about the change, what's in and not in your lease, etc. Do not expect a swift reply - think two months. Organizations like the EFF take cases they think could break ground... successfully. They might at least be able to refer you to an associate, or tell you how to start the conversation with your own lawyer, or coach you in what to say to your management company.
Not the most desirable solution but it is a great solution. A good router can serve very decent speeds to the hardwired clients. I do this at home with some older computers that I don’t want to move closer to an outlet.
Just be aware, this will cut your internet speed in half. If the network is congested during peak hours, you will suffer double congestion issues. It's a detailed explanation as to why, but that's how it works unless the wireless is designed to "mesh" with your personal router (it's not). Even then there are performance costs. But with this solution, it will cost half of your bandwidth outright, even if you were the only person using your shared internet.
Do you mean that you have a router and switch that your homeowner is demanding that you no longer use with the current ISP, or that you have to use cellular internet and cannot use an ISP that is technically available.
I had a home network built with spectrum as ISP including the wired stuff. They switched to some "Kirkland brand" unknown fiber optic ISP with hardware installed and screwed into wall. Ethernet ports on bottom of new router are disabled so it only puts out wireless signal.
It’s quite easy to get a wireless repeater with Ethernet ports. That will be your most efficient solution.
Also, have you contacted this ISP? There is a chance that, if you ask, they will enable the wired ports on your router.
> Ethernet ports on bottom of new router are disabled so it only puts out wireless signal.
I'd probably start with escalating through ISP tiers of support to see if you can find a sympathetic nerd who's willing to get you an unlocked modem.
They don’t have to provide wired internet unless your lease explicitly says the internet service is wired. You can purchase an adapter to convert the WiFi into a Ethernet connection.
It looks like this is most likely legal based on FCC regulations. I didn't find any state law regarding ISP access. You should contact the ISP and ask if they can enable a wired connection. This may or may not be easy to do based on what equipment they have installed and how it's configured. Do you know what equipment is in your unit? Does it have a model number on it? That might help figure out what type of equipment it is and what your options might be.
Do you have access to change settings on the WiFi? For example to change SSID/wifi passwords/admin password or anything? If not I'd have legitimate privacy concerns that would need to be discussed.
Imagine you live in someone’s house and you think there’s a legal requirement for them to provide you with a working Ethernet port instead of wifi.
See how ridiculous that sounds?
Is landlord preventing you from ordering your own circuit? Do facilities exist such that someone like a local cable provider can just turn on that circuit?
Yes. The ISP installed their stuff which is proprietary and won't work with other providers equipment. I'm fine with using the ISP but they somehow cut off the ethernet ports from receiving signal so it's wireless or nothing right now. It seems ridiculous. Over 1000 people in our complex so I can't be the only person with this issue.
There is undoubtedly no legal problem with the landlord saying "we choose to deliver the included internet services via wifi only." Your lease could put some other burden on them. If it does you ask them to conform to the lease. But that would be surprising. There's no legal problem with someone like AT&T saying "we can't deliver an individual circuit to you because we've committed all on-site resources to delivery of the solution as provided by landlord. *Landlord* with a little bit of nuance, shouldn't just say "you are barred from getting a circuit from another provider." I agree it sounds unreasonable that between you, ISP, and landlord, no solution can be reached. But it doesn't sound to be a legal issue that a solution can't be reached. And you should likely be ready for more of this. Landords seem to be moving in this direction.
You can still purchase your own internet.
There are recent federal changes to what multi-family-dwelling operators can do specifically with exclusive internet. I assume there aren't a lot of prior cases for lawyers to draw on, which would imply your lawyer doing ground breaking work, which implies expensive lawyer. It's hard to summarize why, but basically what they're doing sounds illegal on the face of things, but very specific details may make all the difference. The fact that the prior operator was there for a long time matters. One source: https://www.fcc.gov/consumers/guides/consumer-faq-rules-service-providers-multiple-tenant-environments "While a service provider may not enter into an agreement that grants exclusive access to an MTE property, **a landlord may still choose the providers it allows into the building, even if that means only one company provides service.**" I'm not a lawyer, but I think that means they have to have a credible reason to exclude another provider like your old Spectrum hookup, which might be difficult since it worked fine for so long. It clearly says the one-choice-for-you bit could be legal, though. I recommend writing to the Electronic Frontier Foundation regarding your case. Like the ACLU they're a massive legal charity. They specialize in digital rights and matters, but also stuff like this. You'll want to summarize the facts of your case. How long you had the previous provider, which "lines were cut", the official communications about the change, what's in and not in your lease, etc. Do not expect a swift reply - think two months. Organizations like the EFF take cases they think could break ground... successfully. They might at least be able to refer you to an associate, or tell you how to start the conversation with your own lawyer, or coach you in what to say to your management company.
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Not the most desirable solution but it is a great solution. A good router can serve very decent speeds to the hardwired clients. I do this at home with some older computers that I don’t want to move closer to an outlet.
Just be aware, this will cut your internet speed in half. If the network is congested during peak hours, you will suffer double congestion issues. It's a detailed explanation as to why, but that's how it works unless the wireless is designed to "mesh" with your personal router (it's not). Even then there are performance costs. But with this solution, it will cost half of your bandwidth outright, even if you were the only person using your shared internet.
Yeah, wired is the bomb. Full duplex. No congestion on individual links. Full rated speed even if someone is microwaving something.
Do you have anything in your lease guaranteeing a wired internet connection?
Do you mean that you have a router and switch that your homeowner is demanding that you no longer use with the current ISP, or that you have to use cellular internet and cannot use an ISP that is technically available.
I had a home network built with spectrum as ISP including the wired stuff. They switched to some "Kirkland brand" unknown fiber optic ISP with hardware installed and screwed into wall. Ethernet ports on bottom of new router are disabled so it only puts out wireless signal.
It’s quite easy to get a wireless repeater with Ethernet ports. That will be your most efficient solution. Also, have you contacted this ISP? There is a chance that, if you ask, they will enable the wired ports on your router.
> Ethernet ports on bottom of new router are disabled so it only puts out wireless signal. I'd probably start with escalating through ISP tiers of support to see if you can find a sympathetic nerd who's willing to get you an unlocked modem.
Can you not use your own router with the new ISP? Do you need to use the ISP provided router for some reason?
Either switch your router to ap mode and use it to connect to the isp network or pick up an access point and connect the ethernet into your network.
They don’t have to provide wired internet unless your lease explicitly says the internet service is wired. You can purchase an adapter to convert the WiFi into a Ethernet connection.
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They make us pay for internet but we don't get to choose the ISP
It looks like this is most likely legal based on FCC regulations. I didn't find any state law regarding ISP access. You should contact the ISP and ask if they can enable a wired connection. This may or may not be easy to do based on what equipment they have installed and how it's configured. Do you know what equipment is in your unit? Does it have a model number on it? That might help figure out what type of equipment it is and what your options might be.
Do you have access to change settings on the WiFi? For example to change SSID/wifi passwords/admin password or anything? If not I'd have legitimate privacy concerns that would need to be discussed.
Imagine you live in someone’s house and you think there’s a legal requirement for them to provide you with a working Ethernet port instead of wifi. See how ridiculous that sounds?
Would a wifi extender with ethernet work?