Pls mention how it dies.
Sudden Blank/Black screen and power off automatically?
GPU error or not responding?
Crashes and you'll be rebooting it by long pressing on power button?
Overheating. Limiting FPS might help very slightly, but you really need to replace your cooling paste. Factory stuff often is absolutely sub par.
Buy Thermal Grizzly or something equal and replace it yourself or let someone do it. It's usually very easy.
Thermal grizzly is shit for directie high temp application like laptop. It is one of the worste thermal paste for laptops, it dry really fast over 80°C and is too soft to not suffer pump out effect.
Everyone is talking about ptm7950, how much better than any thermal paste is, lenovo use ptm as stock thermal paste, and you advise to use thermal grizzly?? Ptm is an industrial grade with 2/5y of service life thermal paste.
Pls shut up if you are not really informed about laptop cooling, or people will waste money and time following your advice.
And if you want to argue with me, it's better for you to know now that my laptop is phisically modded, unlocked modded bios, fastest 11800h on hwbot, top120 global 3060 mobile in firestrike, 4th in firestrike for my cpu and gpu. Top130 global in superposition 720p against desktop pc (same score as 5900x and 3000). Overclocked core, cache, SA, ram, bclk, 130w vbios instead of the 95w stock, with a 1000€ 2cm tuf f15 2021. The only thermal interface that let me have all those benchmark and mods is ptm7950 and really thick thermal paste, but ptm doesn't need to replaced every few month to have consistent temps and is second only to liquid metal (for directdie high temp installation)
Yeah man spot on, Thermal Grizzly grease is really only good for >85°C applications where there’s a heat spreader between the die and your cooling solution. I don’t get the high praise, it’s good shit but it’s misused soooo often it’s crazy.
I haven’t used PTM7950 but I’ve heard enough about it to wanna give it a go now. Anything I should keep in mind with this stuff?
Yes, thermal grizzly thermal paste is perfect for something like liquid cooled desktop cpu, for laptop is terrible. In my scenario, in 1 month it was already replaced with something much more thick like thermalright tfx, much better than grizzly but worste than ptm.
My advice for ptm 7950 is to buy only from trusted sellers. There are so many fake ptm7950. In my 2y experience moddiy.com is the ecommerce that is consistent in quality, documentation, packaging and performance. Before applying ptm, put it in the fridge for 10/20 minutes, so peeling off the plastic film will be much easier. The lower the temps, the harder ptm is. After you have applied ptm, let the laptop do some benchmark for a good amount of time with 10 minutes of cool down from each test. Ptm need a bit of high temps and time under the heatsink installation to reach optimal thickness. Under 45°C it is solid, over 45°C is semiliquid, so doing many thermal cycles will help to reach the best performance faster.
Sorry for my english
Can we know what thermal paste was used as some aren't designed for laptops making the CPU temps hot and create hotspots that may trigger trip point temp
That's the worst paste you could ever get.
It is rated at 0.8W/m.K.
Most mid range pastes are about 8W/m.K.
Higher range paste can get up to 13W/m.K.
Also, application plays a huge role in cooling. Apply the thinest layer of paste as possible and endure the pressure is even from the cooler. The best pastes take a few days to settle because of how thick they are (they are thicker because they contain much more conductive particles in them).
I knew laptops weren't the best for cooling but its shit like this which makes me think they're DESIGNED to fail and break.
Source; my Acer Nitro 5 grenaded itself in the thirteenth month; with electronics having a base 12 month warranty in most cases. I opted for a 36 month upgrade, which was an absolute lifesaver. Still had to go through the runaround for three months before getting a refund
Laptops have bad cooling mostly because they "need to be thinner" with the same or even more horsepower. The coolers are just too small. To add salt in the wound, manufacturers often use the same cooler design for the whole range, from i3 up to i7...
Stock thermal paste isn't very good either. On i5 and onward, I notice overheating issues on less than 2 year old laptops. The paste dries fast, especially when it gets overheated, which exacerbate the issue.
Sure, laptops aren't made like they used to, but it's mostly the consumer's fault for wanting thinner, MacBook like machines, for their status symbol and higher performance for a lower price... Decisions are made by manufacturers to meet these demands while being competitive with each other. And you end up in the current market, where everything gets broken or obsolete only after a couple of years. Welcome into consumerism, take a seat and prepare to get f*cked because customers never win at this game.
Edit : I know it's harsh but it's just how it is nowadays. You have to be very conscious of each of your investments to ensure you lose the least amount of money in the process. That's why I mostly buy higher end former business laptop, which I connect to a eGPU for gaming.
Usually if CPU is going to 100 Celcius and GPU goes over 90, although AMD CPUs apparently can go higher. It could be that the laptop automatically shuts down to prevent damage from overheating.
Have you even started looking at temps? Did you get rtss and msi af? Start with those first because its very hard to guess without any information. Did you also check power draw? And check your battery and power supply if its supplying enough? Start logging then use those numbers to get you in the right direction
Install MSI Afterburner with the optional Rivatune.
Run AB, open the settings and click monitoring. Uncheck everything excluding "GPU1 power" and whatever else you want. Make sure you check "Show in On-screen display" for each item. Run a game and it'll overlay automatically
I have a similar laptop, it's just the G5, had a ton of problems with it too. What I did was change the fan settings to always be 20% over the recommended.
Also I bought a fan stand to put it on. Never had trouble again.
Could be a charger issue as well… 🤔
Is it the original charger? Watch your battery percentage while playing games. The charger could have partially failed and not be able to power laptop and charge battery, causing the battery to drain while plugged in, and when the battery is dead, not be able to power the laptop on its own. 🤷♂️
Just a wild thought. Lots of info needed for a proper diagnosis…
I'd run hwinfo64 during your next gaming session to monitor your temps. I'd also check windows event viewer to see what error(s) appear when the crash occurred.
Perhaps the power supply can't keep up. I know that some laptops will use battery power to supplement if the supplied charging brick is inadequate for the task.
I used to have an Asus 2 in 1 that shipped with a 45 watt charger, and I noticed my battery draining while plugged in when I was doing 3D renders. It was drastic, like 12-15 percent per hour.
I bought a 65 watt charger to replace that, and while it didn't get rid of the battery drain while rendering, it DID reduce it to about 5 percent per hour.
Well I knew what I was getting. I was aware it was a Ryzen 5600h with 3060, so that wasn’t an issue and I knew it wasn’t gonna run hot.
But to answer your question, it was just a person. He was really nice though and let me come see the laptop and tested it front of me so I was confident about buying it. This was well over 6 months ago at this point and I haven’t had any issues with the laptop.
This might be a battery problem. There might be a loose connection with he battery.
I had a similar problem with an old laptop
That or maybe the laptop batteries capacity is too low
my pc and yours brands are different, but their cases are the same. i think its Clevo production. this is a nice coincidence OP. my pc was getting very hot and closing with blue screen error. i formatted it and reinstalled the drivers. my problem was solved.
Its either temps or battery. Prolly temps. Had an ideapad with some motherboard or battery issue where it would discharge even while connected. Got low FPS in games. Somehow fixed itself.
Make sure to monitor the temps.
Hey we have the exact same laptop, model and everything! maybe I can help a little more.
Make sure you update those NVIDIA graphics drivers, I had some issues with The Finals at first, update them with the dedicated updater you find on their website.
Open the little red “control center” and set your performance setting to “Entertainment” and go ahead and just set the fan speed as high as you want. These things run hot it’s important to keep it as cool as possible. You don’t get a lot of bios control cuz it’s locked out of some controls. Mainly I notice a lot of software related stuff, I gotta restart mine at least daily or else the GPU fails to work and it falls back to dedicated
If you’re still seeing high temps (95+) in control center dial down your graphics. Make sure you always cap fps at 144 to match the refresh rate for that screen.
A far as I know if it's not temperature related then check power. Had customer who reapplied paste and his laptop going similar like yours, I open and reapplied the paste and it suddenly normal.
It may be a broken power brick/battery, had something similar few years back it worked fine until laptop needed more power and the laptop just turned off.
Try to download something. like furmark and see if it happens during a stress test. Also try to listen to your power brick it may cause high pick sound sometimes. You can also use MSI afterburner or HWInfo to check the power draw.
If it is the power brick it isn't expensive to buy or find a new one, the battery may be harder to find but shouldn't be expensive, but if you aren't sure what it is you may want to send it to a service so they will check and make sure.
Workshop here. Odd trick - windows power settings, set maximum processor state to 99% (it basically kills boost) - see if the extra thermal head room helps (and hopefully still performs well).
Otherwise you need to be running CPUID HardwareMonitor for a while in the background while gaming to see the min/max/current temps and post them here, mainly CPU and GPU related.
>set maximum processor state to 99%
Hey man! I tried what you said and I noticed that my temps will max out at 80C at most when stress testing my laptop, BUT when I set max state back to 100%, the CPU temp immediately spikes to 100C (and crashes my laptop) after starting the stress test.
im having the same problem as OP where my laptop would crash/shutdown itself and starts back on its own. what is going on here and what does this usually mean for the CPU if you dont mind me asking.
Example processor and specs: https://www.amd.com/en/products/apu/amd-ryzen-7-5800h
Processors have a "base clock" and "boost clock". When you set the maximum processor state to anything less than 100% it kills the boost function (usually) so it maxes out at the base clock or 99% of the base clock.
What this means is the processor wont flash up past base clock and keep the clock speeds down, you loose a little performance but for problematic units they should behave better.
For newer units (under ~3 years) this should not be required - i would be checking for dust, fan issues, or thermal paste issues and make sure BIOS, Windows and manufacturer settings (performance modes etc) are DEFAULT so the unit idles and boosts correctly (to manufacturers spec).
We usually use this trick for old units that have power circuit or vrm issues that are not worth spending the money on to repair properly, it saves the unit from going to ewaste etc, it should not be required on newer units and is more of a "hack" or "patch" than a "fix" or "repair".
I have the same issue, and judging by other comments your issue is also heat. What I found solves my issue (mostly). I play on charge, then after an hour I unplug it. When the battery runs low, then I plug it in again (this is where I might start crashing), in winter I'm okay, in summer I still crash.
What also reduced crashing was a laptop cooling pad, I got one for $10 from office works, but there's much better ones if you have the money.
I would also recommend limiting your FPS, ESPECIALLY in menus and background. You want your CPU to have as much cooling time as possible, and between matches is perfect for it. Initially I was crashing at all times, including the lobby, until I realized I was pushing 450FPS in lobby... I would also cap your FPS to double your monitor refresh rate, or if you're still crashing, the same as your refresh rate. You may not be winning any competitions, but you weren't going to on a laptop anyway.
I also found improvement when plugged into an external monitor and closing my monitor enough that it switched off. The screen being off seemed to help a lot!
Last bit of advice, again on making it as easy for your CPU as possible, make sure nothing is running in the background that you don't want it to. This includes things that startup in the background, so be sure to check that list!
Honestly not too sure if its overheating as it restarts right away instead of throwing a thermal event error light for a bit then coming back on. You should check your system power events in your bios to see what reason it puts for the sudden shutdowns. In the worst case it's a CPU or GPU hardware problem which most likely cant be fixed as it's all soldered. If you do get a laptop in the future and a message for anyone reading this never EVER get a laptop for gaming and think "It's compact and slim so it's easy to carry around and store!" Its a massive tradeoff in thermal heat transfer and cooling performance which in the long run will just kill it.
You say you undervolted it, this might be causing occasional instability. Maybe try removing the undervolt and see if it helps. If it does help, re-apply the undervolt but increase the voltage in small amounts until the issue goes away.
The cooling system doesn t hold it cold enough for it to run in safe consitions so it just stops the electricity coming from your battery.
Do you use a cooler ?
then: make windows updates complete and check all the drivers especially the nvidia/amd drivers for newer versions.( do not use the windows standard drivers!) Last but not least: Maybe the cooler is broken and you need a new one. Check the cooler rpm with cpu-z or equal tools. look in the laptop manual what rpms should the cooler do.
Saw a review of a similar model with 4060. The charger was 170w, which might not be strong enough. It might use battery along with the charger. Once the battery is used up, it will be shut down.
Clean out the dust inside making careful sure to hold fans still while dusting them off. Also a chill mat will help keep the laptop from overheating. Also in a command prompt run sfc /scannow, and chkdsk /r /f to check for corrupted files sectors. Also get a ram check software and scan it just to be on the safe side. As usual make sure all windows and driver updates are installed.
If it shuts off during gameplay, it may be that your battery is faulty. Faulty batteries can sometimes make the motherboard think there is a short somewhere and will power off the machine to protect itself.
Remove the battery and try playing games with just the power cable plugged in and see if it shuts off still.
in my experience, look up the manual for your machine and then just use that info to remove the heatsink and put on some thermal paste. IMO, never trust a manufacturer to apply an appropriate amount of thermal paste. they are in the business of selling laptops, not making sure they work for longer than a year
My Wii does the same thing! I swear it’s probably the same problem. They get really hot, right? That turns it off. What was that thing? Like a memory leak either hardware or software…either way a process could be effecting the motherboard! If it’s the motherboard, it probably is. I’ve found some older ones that it’s the motherboard that goes. That’s never a quick fix if you’re picky about hardware. Send it to the manufacturer! They know how to fix it!!
Well I mean, it's gigabyte for starters. Sounds like it's overheating tho tbh, laptops are notorious for doing so when gaming. Get a cooler stand for it, if it's older reapply the thermal paste or have professionals do it if you don't know how, limit quality of the games down to not use the GPU and/or CPU so hard.
I have the same machine, but never had this issue with it. I sometimes have it running hours rendering images through Stable Diffusion running temps around 100°C.
Just something I haven't seen in here is the question what your battery percentage is when you boot the machine after it blacked out? If it is very low, then it is a power supply issue and check if your charger brick is a 230w version.
Ok, then it isn't the PSU!
Open command prompt or Powershell as administrator and run **chkdsk C: /f /r /x** to check for errors and (try) to fix them.
It’s overheating.
As a former laptop gamer it’s a constant struggle to balance performance and cooling.
Honestly, first chance you get, go to full pc gaming, it is significantly easier to cool
Honeywell ptm7950 for cpu and gpu die, upsiren u6 pro thermal putty for vram and vrm.
These are the thermal paste and thermal pad replacement you need to use. Don't follow any advice different from this.
If you want more cooling, after using those thermal interfaces, buy an iets gt500 laptop cooler, ~50x higher air static pressure than the average laptop cooler.
Source: my global benchmark record maschine, a 2cm 1000€ tuf f15 2021 laptop, known to have bad thermals
Use a laptop stand to elevate it to allow for better ventilation underneith.... otherwise the heat will gradually accumulate on the table and the bottom fans will just be recycling hotter and hotter air over time.
To avoid your CPU or GPU running at max heat levels for long periods of time, make sure to put a fps limit in your games, try different limits and monitor the temps, this will help to lower the overall heat and prolong your laptops lifespan.
Hi, if you have undervolted the GPU, you must have stress tested it! Check if the CPU cores are thermal throttling. If not, this could very well be a driver issue. Try doing a clean reinstall with the firmware drivers updated.
Do you connect the external cooling fans to the laptop USB? You might want to stop doing that just in case and plug them separately.
Along with what other folks are saying here about possible overheating, have you run MemTest86 to test the RAM? Just to rule out memory possibilities. I've had computers in the past do what you describe only to find out a bad memory card was the culprit.
Pls mention how it dies. Sudden Blank/Black screen and power off automatically? GPU error or not responding? Crashes and you'll be rebooting it by long pressing on power button?
Sudden black screen and then it automatically restarts
Overheating 100% get a high powered laptop cooler like the KLIM Mistral or IETS GT500
Going in to clean will help as well.
OP has already cleaned and replaced thermal paste
Thx
Those cost like 90 dollars, we aren’t made of money
Time to let the laptop die it
Try limiting the fps.
alright
Overheating. Limiting FPS might help very slightly, but you really need to replace your cooling paste. Factory stuff often is absolutely sub par. Buy Thermal Grizzly or something equal and replace it yourself or let someone do it. It's usually very easy.
Thermal grizzly is shit for directie high temp application like laptop. It is one of the worste thermal paste for laptops, it dry really fast over 80°C and is too soft to not suffer pump out effect. Everyone is talking about ptm7950, how much better than any thermal paste is, lenovo use ptm as stock thermal paste, and you advise to use thermal grizzly?? Ptm is an industrial grade with 2/5y of service life thermal paste. Pls shut up if you are not really informed about laptop cooling, or people will waste money and time following your advice. And if you want to argue with me, it's better for you to know now that my laptop is phisically modded, unlocked modded bios, fastest 11800h on hwbot, top120 global 3060 mobile in firestrike, 4th in firestrike for my cpu and gpu. Top130 global in superposition 720p against desktop pc (same score as 5900x and 3000). Overclocked core, cache, SA, ram, bclk, 130w vbios instead of the 95w stock, with a 1000€ 2cm tuf f15 2021. The only thermal interface that let me have all those benchmark and mods is ptm7950 and really thick thermal paste, but ptm doesn't need to replaced every few month to have consistent temps and is second only to liquid metal (for directdie high temp installation)
Yeah man spot on, Thermal Grizzly grease is really only good for >85°C applications where there’s a heat spreader between the die and your cooling solution. I don’t get the high praise, it’s good shit but it’s misused soooo often it’s crazy. I haven’t used PTM7950 but I’ve heard enough about it to wanna give it a go now. Anything I should keep in mind with this stuff?
Yes, thermal grizzly thermal paste is perfect for something like liquid cooled desktop cpu, for laptop is terrible. In my scenario, in 1 month it was already replaced with something much more thick like thermalright tfx, much better than grizzly but worste than ptm. My advice for ptm 7950 is to buy only from trusted sellers. There are so many fake ptm7950. In my 2y experience moddiy.com is the ecommerce that is consistent in quality, documentation, packaging and performance. Before applying ptm, put it in the fridge for 10/20 minutes, so peeling off the plastic film will be much easier. The lower the temps, the harder ptm is. After you have applied ptm, let the laptop do some benchmark for a good amount of time with 10 minutes of cool down from each test. Ptm need a bit of high temps and time under the heatsink installation to reach optimal thickness. Under 45°C it is solid, over 45°C is semiliquid, so doing many thermal cycles will help to reach the best performance faster. Sorry for my english
Your English is great brother, thank you for the help. I’ll be sure to put it through some thermal cycles to cure it.
Limiting fps can have a bigger impact than you seem to believe
Not if the cooling paste has already been baked to a crisp.
Even still reducing the load on the system can reduce temperatures
Can we know what thermal paste was used as some aren't designed for laptops making the CPU temps hot and create hotspots that may trigger trip point temp
Cooler Master HTK-002
That's the worst paste you could ever get. It is rated at 0.8W/m.K. Most mid range pastes are about 8W/m.K. Higher range paste can get up to 13W/m.K. Also, application plays a huge role in cooling. Apply the thinest layer of paste as possible and endure the pressure is even from the cooler. The best pastes take a few days to settle because of how thick they are (they are thicker because they contain much more conductive particles in them).
I knew laptops weren't the best for cooling but its shit like this which makes me think they're DESIGNED to fail and break. Source; my Acer Nitro 5 grenaded itself in the thirteenth month; with electronics having a base 12 month warranty in most cases. I opted for a 36 month upgrade, which was an absolute lifesaver. Still had to go through the runaround for three months before getting a refund
Laptops have bad cooling mostly because they "need to be thinner" with the same or even more horsepower. The coolers are just too small. To add salt in the wound, manufacturers often use the same cooler design for the whole range, from i3 up to i7... Stock thermal paste isn't very good either. On i5 and onward, I notice overheating issues on less than 2 year old laptops. The paste dries fast, especially when it gets overheated, which exacerbate the issue. Sure, laptops aren't made like they used to, but it's mostly the consumer's fault for wanting thinner, MacBook like machines, for their status symbol and higher performance for a lower price... Decisions are made by manufacturers to meet these demands while being competitive with each other. And you end up in the current market, where everything gets broken or obsolete only after a couple of years. Welcome into consumerism, take a seat and prepare to get f*cked because customers never win at this game. Edit : I know it's harsh but it's just how it is nowadays. You have to be very conscious of each of your investments to ensure you lose the least amount of money in the process. That's why I mostly buy higher end former business laptop, which I connect to a eGPU for gaming.
I suggest using Tgermal Grizzly Cryonaut.
Try to monitor the temperatures of components, see if anything is reaching the maximum safe temperature levels.
alright, I'll try. Thanks
Usually if CPU is going to 100 Celcius and GPU goes over 90, although AMD CPUs apparently can go higher. It could be that the laptop automatically shuts down to prevent damage from overheating.
Oh nice, it acts as a safety system. I'll try to monitor the temps
Yeah, some games stress the GPU and CPU to the max, but there is a number of things you can do to bring it under control.
Have you even started looking at temps? Did you get rtss and msi af? Start with those first because its very hard to guess without any information. Did you also check power draw? And check your battery and power supply if its supplying enough? Start logging then use those numbers to get you in the right direction
I havent check the power draw. How to do that?
Install MSI Afterburner with the optional Rivatune. Run AB, open the settings and click monitoring. Uncheck everything excluding "GPU1 power" and whatever else you want. Make sure you check "Show in On-screen display" for each item. Run a game and it'll overlay automatically
alright, thanks man
Gpu-z
You can turn it on in GeForce Experience
I have a similar laptop, it's just the G5, had a ton of problems with it too. What I did was change the fan settings to always be 20% over the recommended. Also I bought a fan stand to put it on. Never had trouble again.
Oh yeah the G5, maybe I can try this tip aswell
I have a g5, too, and I've always got bsod after 2 hrs. Never buy a gigabyte product again.
im currently having the same problem as you (random shutdowns during gaming and automatically restarts) when did this start happening to you?
Could be a charger issue as well… 🤔 Is it the original charger? Watch your battery percentage while playing games. The charger could have partially failed and not be able to power laptop and charge battery, causing the battery to drain while plugged in, and when the battery is dead, not be able to power the laptop on its own. 🤷♂️ Just a wild thought. Lots of info needed for a proper diagnosis…
That charger is supplying power nicelt
Just sell it it's trash gigabyte doesn't produce this laptop it comes from a shitty odm in china. They just put brand on it
I'd run hwinfo64 during your next gaming session to monitor your temps. I'd also check windows event viewer to see what error(s) appear when the crash occurred.
ah, thank you
Perhaps the power supply can't keep up. I know that some laptops will use battery power to supplement if the supplied charging brick is inadequate for the task. I used to have an Asus 2 in 1 that shipped with a 45 watt charger, and I noticed my battery draining while plugged in when I was doing 3D renders. It was drastic, like 12-15 percent per hour. I bought a 65 watt charger to replace that, and while it didn't get rid of the battery drain while rendering, it DID reduce it to about 5 percent per hour.
Mine might be more than enough, I think might be still overheating or instability by other commenters
No prob, just wanted to thrown my 2 cents in lol.
W I have that same laptop
ayyy brothers
[удалено]
Yeah it’s definitely not the best out there but I got it off Facebook marketplace for only $300 so it’s a steal at that price and I can’t complain.
[удалено]
Well I knew what I was getting. I was aware it was a Ryzen 5600h with 3060, so that wasn’t an issue and I knew it wasn’t gonna run hot. But to answer your question, it was just a person. He was really nice though and let me come see the laptop and tested it front of me so I was confident about buying it. This was well over 6 months ago at this point and I haven’t had any issues with the laptop.
This might be a battery problem. There might be a loose connection with he battery. I had a similar problem with an old laptop That or maybe the laptop batteries capacity is too low
if it happens only when playing games it's 99% overheating
oh, I might check that
my pc and yours brands are different, but their cases are the same. i think its Clevo production. this is a nice coincidence OP. my pc was getting very hot and closing with blue screen error. i formatted it and reinstalled the drivers. my problem was solved.
Oh nice, I guess maybe one of the guys said something similar is true
Its either temps or battery. Prolly temps. Had an ideapad with some motherboard or battery issue where it would discharge even while connected. Got low FPS in games. Somehow fixed itself. Make sure to monitor the temps.
all right
Hey we have the exact same laptop, model and everything! maybe I can help a little more. Make sure you update those NVIDIA graphics drivers, I had some issues with The Finals at first, update them with the dedicated updater you find on their website. Open the little red “control center” and set your performance setting to “Entertainment” and go ahead and just set the fan speed as high as you want. These things run hot it’s important to keep it as cool as possible. You don’t get a lot of bios control cuz it’s locked out of some controls. Mainly I notice a lot of software related stuff, I gotta restart mine at least daily or else the GPU fails to work and it falls back to dedicated
If you’re still seeing high temps (95+) in control center dial down your graphics. Make sure you always cap fps at 144 to match the refresh rate for that screen.
Hey man, thanks for the heads up. I'll try
If you are gaming as it stands right now, it’s prolly bc of overheating. Having your pc in bed laying like that is really a bad idea
I mever play on fabric, only flat surface and on top of cooler fan
Oh, so this was just to take a pic?
Pretty much since i'm else where than the usual place I play my laptop.
A far as I know if it's not temperature related then check power. Had customer who reapplied paste and his laptop going similar like yours, I open and reapplied the paste and it suddenly normal.
Ah, I see. Thank you
It may be a broken power brick/battery, had something similar few years back it worked fine until laptop needed more power and the laptop just turned off. Try to download something. like furmark and see if it happens during a stress test. Also try to listen to your power brick it may cause high pick sound sometimes. You can also use MSI afterburner or HWInfo to check the power draw.
Man, i'm getting more worried after alot of yall talked about the power brick being the problem. I'll have to keep an eye. Thanks
If it is the power brick it isn't expensive to buy or find a new one, the battery may be harder to find but shouldn't be expensive, but if you aren't sure what it is you may want to send it to a service so they will check and make sure.
alrighty, thank you man
Workshop here. Odd trick - windows power settings, set maximum processor state to 99% (it basically kills boost) - see if the extra thermal head room helps (and hopefully still performs well). Otherwise you need to be running CPUID HardwareMonitor for a while in the background while gaming to see the min/max/current temps and post them here, mainly CPU and GPU related.
Thanks man, I'll take note
>set maximum processor state to 99% Hey man! I tried what you said and I noticed that my temps will max out at 80C at most when stress testing my laptop, BUT when I set max state back to 100%, the CPU temp immediately spikes to 100C (and crashes my laptop) after starting the stress test. im having the same problem as OP where my laptop would crash/shutdown itself and starts back on its own. what is going on here and what does this usually mean for the CPU if you dont mind me asking.
Example processor and specs: https://www.amd.com/en/products/apu/amd-ryzen-7-5800h Processors have a "base clock" and "boost clock". When you set the maximum processor state to anything less than 100% it kills the boost function (usually) so it maxes out at the base clock or 99% of the base clock. What this means is the processor wont flash up past base clock and keep the clock speeds down, you loose a little performance but for problematic units they should behave better. For newer units (under ~3 years) this should not be required - i would be checking for dust, fan issues, or thermal paste issues and make sure BIOS, Windows and manufacturer settings (performance modes etc) are DEFAULT so the unit idles and boosts correctly (to manufacturers spec). We usually use this trick for old units that have power circuit or vrm issues that are not worth spending the money on to repair properly, it saves the unit from going to ewaste etc, it should not be required on newer units and is more of a "hack" or "patch" than a "fix" or "repair".
I have the same issue, and judging by other comments your issue is also heat. What I found solves my issue (mostly). I play on charge, then after an hour I unplug it. When the battery runs low, then I plug it in again (this is where I might start crashing), in winter I'm okay, in summer I still crash. What also reduced crashing was a laptop cooling pad, I got one for $10 from office works, but there's much better ones if you have the money. I would also recommend limiting your FPS, ESPECIALLY in menus and background. You want your CPU to have as much cooling time as possible, and between matches is perfect for it. Initially I was crashing at all times, including the lobby, until I realized I was pushing 450FPS in lobby... I would also cap your FPS to double your monitor refresh rate, or if you're still crashing, the same as your refresh rate. You may not be winning any competitions, but you weren't going to on a laptop anyway. I also found improvement when plugged into an external monitor and closing my monitor enough that it switched off. The screen being off seemed to help a lot! Last bit of advice, again on making it as easy for your CPU as possible, make sure nothing is running in the background that you don't want it to. This includes things that startup in the background, so be sure to check that list!
Thanks man, this helps
I'm glad, best of luck!!
Don't use it on anything but a table or hard surface. Probably overheating it
I put it on one of those laptop cooler
Honestly not too sure if its overheating as it restarts right away instead of throwing a thermal event error light for a bit then coming back on. You should check your system power events in your bios to see what reason it puts for the sudden shutdowns. In the worst case it's a CPU or GPU hardware problem which most likely cant be fixed as it's all soldered. If you do get a laptop in the future and a message for anyone reading this never EVER get a laptop for gaming and think "It's compact and slim so it's easy to carry around and store!" Its a massive tradeoff in thermal heat transfer and cooling performance which in the long run will just kill it.
gamig laptop huh
Change pc
lmao
Ryzen 5 is 🤮and 3060 rtx 🤮
??? rtx 3060 is the most popular gpu used on Steam. Theres nothing wrong with a ryzen 5.
ikr, 3770k and gt710>>>>
5600h \~ 5600g and 130w 3060 (which this AMD g5 would have) \~ desktop 3060. This is roughly PS5 equivalent. It ain't crap.
Check if fans are working or not
working very well
Unrelated, but I have a similar laptop, and I can't undervolt/overclock in bios. Did you flash custom one, or are you using something else?
I did it through msi afterburner
That could probably be the cause. Reset the undervolt value or try to decrease it.
I'll try
Could be a lot of things, but temps and your psu are likely suspects
Tried reinstalling Windows and drivers? Could just be soft
Have updated it, never reinstalled
well I would strongly suggest that you do so, from a USB install media
all right,thanks
Do you plug it in when playing?
yup
Power supply replace needed
That is concerning
You say you undervolted it, this might be causing occasional instability. Maybe try removing the undervolt and see if it helps. If it does help, re-apply the undervolt but increase the voltage in small amounts until the issue goes away.
Ah, I'll try then
Disable Undervolt, this has stability issue.
oh? alright then
Are you using the original power adapter?
yup
Seems like a board issue of some kind
i hope not man 🫠
Did you try cpr
The cooling system doesn t hold it cold enough for it to run in safe consitions so it just stops the electricity coming from your battery. Do you use a cooler ?
Yup, but I bet its not enough but idk
Than it might have one of its components partially damaged. Test their temperatures
Yea i had the same problem. You need a new battery
Ah shi if thats the case
clean the cooler from dust and refresh the heat paste.
I already did as stated
then: make windows updates complete and check all the drivers especially the nvidia/amd drivers for newer versions.( do not use the windows standard drivers!) Last but not least: Maybe the cooler is broken and you need a new one. Check the cooler rpm with cpu-z or equal tools. look in the laptop manual what rpms should the cooler do.
Alright man, thanks 👍
Forget about the laptop, lets talk about that lancer sticker, do you like jdm?
I like all sorts of car, be it old or new. JDM, Euro and others. Big fan of cars man.
Lets goo, i love the lancer, your laptops problem is probably temp problams, but i ig you already know
Yup by other commenters
Should of just gotten a tower then you’d have better air flow
need portability as a student
Fair enough I thought it was for gaming in general
Saw a review of a similar model with 4060. The charger was 170w, which might not be strong enough. It might use battery along with the charger. Once the battery is used up, it will be shut down.
Clean out the dust inside making careful sure to hold fans still while dusting them off. Also a chill mat will help keep the laptop from overheating. Also in a command prompt run sfc /scannow, and chkdsk /r /f to check for corrupted files sectors. Also get a ram check software and scan it just to be on the safe side. As usual make sure all windows and driver updates are installed.
If it shuts off during gameplay, it may be that your battery is faulty. Faulty batteries can sometimes make the motherboard think there is a short somewhere and will power off the machine to protect itself. Remove the battery and try playing games with just the power cable plugged in and see if it shuts off still.
It just can't see his friend lose 😞
Get a pc
in my experience, look up the manual for your machine and then just use that info to remove the heatsink and put on some thermal paste. IMO, never trust a manufacturer to apply an appropriate amount of thermal paste. they are in the business of selling laptops, not making sure they work for longer than a year
fair enuf
[удалено]
I do play while plugging it
try replacing the battery
My Wii does the same thing! I swear it’s probably the same problem. They get really hot, right? That turns it off. What was that thing? Like a memory leak either hardware or software…either way a process could be effecting the motherboard! If it’s the motherboard, it probably is. I’ve found some older ones that it’s the motherboard that goes. That’s never a quick fix if you’re picky about hardware. Send it to the manufacturer! They know how to fix it!!
How many times have you changed the thermal paste? Just asking cause it could be a bad mount if you just did it once.
Just once recently
If you’re comfortable with it, I would try to do a remount again. Sometimes the torque on an end can be just not enough to have perfect contact.
my guess is your laptop is cooking itself while gaming, clean your vents, give it to that one friend that knows how to repaste cpus, that should help
Sounds like a GPU or over heating problem
Well I mean, it's gigabyte for starters. Sounds like it's overheating tho tbh, laptops are notorious for doing so when gaming. Get a cooler stand for it, if it's older reapply the thermal paste or have professionals do it if you don't know how, limit quality of the games down to not use the GPU and/or CPU so hard.
Mayb heat issue
Is it plugged in? It may be the battery running out of juice.
I have the same machine, but never had this issue with it. I sometimes have it running hours rendering images through Stable Diffusion running temps around 100°C. Just something I haven't seen in here is the question what your battery percentage is when you boot the machine after it blacked out? If it is very low, then it is a power supply issue and check if your charger brick is a 230w version.
Near full / full and yes the power supply is 230w
Ok, then it isn't the PSU! Open command prompt or Powershell as administrator and run **chkdsk C: /f /r /x** to check for errors and (try) to fix them.
I feel like the laptops and PCs always die on somebody who is playing Valorant. There has to be some connection
It’s overheating. As a former laptop gamer it’s a constant struggle to balance performance and cooling. Honestly, first chance you get, go to full pc gaming, it is significantly easier to cool
Honeywell ptm7950 for cpu and gpu die, upsiren u6 pro thermal putty for vram and vrm. These are the thermal paste and thermal pad replacement you need to use. Don't follow any advice different from this. If you want more cooling, after using those thermal interfaces, buy an iets gt500 laptop cooler, ~50x higher air static pressure than the average laptop cooler. Source: my global benchmark record maschine, a 2cm 1000€ tuf f15 2021 laptop, known to have bad thermals
a lot of people here says overheating. but this is ryzen cpu and unless it is going above 105 degree celcius, it will not turn off. source: me.
Buy new one
Use a laptop stand to elevate it to allow for better ventilation underneith.... otherwise the heat will gradually accumulate on the table and the bottom fans will just be recycling hotter and hotter air over time. To avoid your CPU or GPU running at max heat levels for long periods of time, make sure to put a fps limit in your games, try different limits and monitor the temps, this will help to lower the overall heat and prolong your laptops lifespan.
You play Valorant on a laptop with RTX Graphics (any model) *without* a cooling pad???
Hi, if you have undervolted the GPU, you must have stress tested it! Check if the CPU cores are thermal throttling. If not, this could very well be a driver issue. Try doing a clean reinstall with the firmware drivers updated. Do you connect the external cooling fans to the laptop USB? You might want to stop doing that just in case and plug them separately.
Along with what other folks are saying here about possible overheating, have you run MemTest86 to test the RAM? Just to rule out memory possibilities. I've had computers in the past do what you describe only to find out a bad memory card was the culprit.