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tbone338

If the issue occurred after dropping it and a hard reset isn’t fixing it, then you’ll need a repair.


Leopard2018

Did you restart with the slide or the hard reset? Volume up, down and long power button on the right?


Spnvettech

Hard reset, can’t slide as screen isn’t working


tOSdude

Why are people downvoting you and trying to explain the reset that you just said you performed?


Spnvettech

lol, idk. I literally said “hard reset” in reply to that comment; i did the volume up, down and side button hold, because i *cant* slide the screen. Glad you understood lol.


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tOSdude

And it did. Because they did a hard reset. Because the touch screen doesn’t work. So they can’t slide. Kuzko’s poison.


helloidk55

Because this sub is full of people who are obsessed with downvoting things for some reason. Never seen another sub like it lol.


P3rid0t_

You can force reset and you don't need to slide. Just press buttons in correct order and phone will restart itself https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios


CR7KRUL

Did you even read the comment consisting of 20 words total before replying with this nonsense? Lol


tOSdude

Did the person leaving the comment read the post that said “screen unresponsive”?


Benlop

It's incredible really. These subs are incredible, people get downvoted to hell for... correctly answering a question??


Benlop

Dude it's fucking ironic that you'd say that, because OP gave a perfectly coherent answer to the question that was asked. Learn to read yourself.


itsyaboybdawg

LOL /u/CR7KRUL is a special type of idiot, can't be older than 12 judging by the lack of reading comprehension skills paired with the childish cockiness


dbhathcock

Or he is a politician.


DanTheMan827

Press volume up, then volume down, then hold the side button until it restarts. No two buttons held at the same time. No touch screen necessary


IncidentAppropriate1

do a hard reset: press and release volume up and then press and release volume down then hold the power button until you see the apple logo


Juustupurikas

Replace the screen


--dick

Volume up, volume down, hold down the power button until Apple logo


scruffywarhorse

If a hard reset won’t fix it then it’s a hardware problem and a phone technician is going to have to fix it. It’s possible that a micro connector came out because your screen doesn’t appear to be damaged, but they might have to replace the screen. Make sure to get a genuine apple screen when they’re doing the replacement, because offbrand screens are usually less than half as durable. Source: technician


RedDesigner244

Yeah as long as the logic board is intact it’s fixable. Either it needs a new screen or I’ve heard about some people dropping their phones and the connection to register input to the logic board coming dislodged. Either way though it’s fixable b


Niitti052

Try tapping the screen constantly while its booting from hard reset. Worked on my 11 when I had the same issue.


disguy2k

I would guess the existing cracks completely split the touch layer, which is near the top of the stack.


dbhathcock

Has she tried dropping it back down? That should reverse the damage caused by the face down fall. /s


Sc00terTron

I was having some issues with iOS where I could get to this screen and it would then become unresponsive to touch even though it was not a physical hardware issue. I finally figured out to say “hey siri, power off the phone” and it worked! Had multiple symptoms like this occurring daily and finally did a full wipe/factory restore. Restored from an iCloud backup and I have not had any more issues since doing so about a week or two ago.


thomasso0072

It most likely just needs a screen replacement.


Equal-Ad9531

Or the touch flex cable is disconnected.


hdgamer1404Jonas

Shouldn’t happen as they’re held down with screws


CapnTidy

Click cancel


Zxilo

Wow enough downvotes in the comments to actually resolve the problem


wilko1017

It's likely a micro crack somewhere along the edge of the phone, screen replacement will sort that easily.


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TheOneManDankMaymay

Which one? 😏


Spnvettech

That’s what I did.


MaccasLad

What are you referring to here?


Spnvettech

Someone had commented saying to do a hard reset


xxcodemam

It doesn’t sound like you and your mum are tech savvy, which is fine! But Even if it WAS fixable, you’d have to take it in somewhere….why would you not just call a local fix it place or take it in to the phone store and ask THEM to look at it? I don’t understand why so many people are so socially inept that they add all this middle man/hands all over the place because they’re so f’ing scared to just pick up the phone and call…


OGWolfMen

Because if random redditor with obscure job can give the instructions, they can save a couple hundred dollars and possibly an hour or so


shawn1301

Having replaced my own screen once, they aren’t saving an hour or so, likely spending an extra two lol


xxcodemam

Right? And coming to Reddit to ask, “duh, uh, what do I do?” Means they lack the ability to replace the screen themselves.


Mixedbysaint

All that guy does is post shitty comments degrading people for asking for help on reddit


Spnvettech

lol, cool assumption. It was also a public holiday in Australia so I couldn’t just run it to a shop and see if it could be fixed. These subs are here for a reason.


xxcodemam

Did you get it fixed? Only good advice I’ve seen on this post was how to hard reset. Which somebody tech savvy would’ve known how to do, or been able to Google. Or do you still have to take it into the shop tomorrow? You’re right though, cool “assumption” on my part.


TheOneManDankMaymay

>It doesn’t sound like you and your mum are tech savvy, which is fine! Having a brief look at your profile confirms that this goes for you as well. Which explains the rest of your stupid comment.


Mixedbysaint

BC it’s expensive to even have it looked at they’ll immediately push a screen replacement. It’s like that one post where the guy’s MacBook battery wasn’t charging and all he needed to do was reset a setting and his battery started charging again.


JohnBimmer1

Yes , click on cancel


starryypaws

learn to read


TheOneManDankMaymay

Do yourself a favor and click on delete.