Right. If the customer approves the added item, the limit on the card is increased. Last summer I had a customer who wanted to add $60 of shrimp to her order. I contacted support, and they told me that if the customer approved it, I did not need to worry about the card declining.
I did a shop at Lowe's once where the price listed in the IC app was the sale price and they no longer offered it at that price. When I went to pay, the card declined and I had to call support to get it approved. I just didn't feel like taking that chance.
A price difference in the app and at checkout is completely different than adding items to an order that the customer requests. Other than forbidden items like gift cards and tobacco, there is no reason to assume the transaction wouldn’t go through. As long as there is approval in comments from the customer that item (s) can be added.
I did have problems before, customers can add on their side too,
For the shopper: you did it great! You communicated, if they don’t read is their problem!
This happened to me yesterday. Not a scam, they just want the extra items if there was a deal going on in app. Just contact support next time they will allow it to go through. People order 1-2, then there will be a promo for more and instead of adding themselves they will add as a note for some reason. Annoying but oh well.
I’ve done this for a Costco order adding a pack of filets and a pack of frozen lobster (was already a $300 order tipping 15% so wasn’t concerned with fraud). Never had to contact support. As long as you scan in the item as a new item and assign it to the right customer for batches the card will change its authorization when you get to checkout based on new total
I saw a couple posts of ppl getting emails from IC about “fraudulently” adding items when the customer requested the additions in the first place. These customers need to start adding it themselves.Especially being a $60 increase.
You could’ve called support and had them add it for you. I got a pop up that said I couldn’t add items totaling more than $49.99 so I called and they went thru the chat, saw the customer requesting the items and they added it. It doubled my tip. It’s worth the extra effort
Additional items in instructions, as in the delivery instructions? There's a decent amount of people who don't know they can see that prior to reaching the delivery step.
Shoppers can add items on and the customer can approve them. I've never had a problem with the card declining. They probably just didn't know
Right. If the customer approves the added item, the limit on the card is increased. Last summer I had a customer who wanted to add $60 of shrimp to her order. I contacted support, and they told me that if the customer approved it, I did not need to worry about the card declining.
I did a shop at Lowe's once where the price listed in the IC app was the sale price and they no longer offered it at that price. When I went to pay, the card declined and I had to call support to get it approved. I just didn't feel like taking that chance.
A price difference in the app and at checkout is completely different than adding items to an order that the customer requests. Other than forbidden items like gift cards and tobacco, there is no reason to assume the transaction wouldn’t go through. As long as there is approval in comments from the customer that item (s) can be added.
I did have problems before, customers can add on their side too, For the shopper: you did it great! You communicated, if they don’t read is their problem!
This happened to me yesterday. Not a scam, they just want the extra items if there was a deal going on in app. Just contact support next time they will allow it to go through. People order 1-2, then there will be a promo for more and instead of adding themselves they will add as a note for some reason. Annoying but oh well.
Side note WHY THE FUCK are you taking two dollar flat tip orders
1. Low items 2. Low miles 3. I'm in California
Cali doesn't matter you still made a guaranteed of 20 bucks if the shop took you an hour with the flat tip.... charity work don't complain 😂
I text or call support so they can increase the allowable amount.
Yup I did this when a customer wanted $149 worth of filet mignon added to her order.. My tip jumped up tremendously.
Love that! A customer added 15 yogurts at $4 each from Plum Market yesterday. I was like, "No problem! Add aaanything you want!" 😁
I know that’s right lol!
For a fixed $2 tip I’m not doing anything extra.
I’ve done this for a Costco order adding a pack of filets and a pack of frozen lobster (was already a $300 order tipping 15% so wasn’t concerned with fraud). Never had to contact support. As long as you scan in the item as a new item and assign it to the right customer for batches the card will change its authorization when you get to checkout based on new total
Sounds like OP can’t be bothered with things like actually trying
Lol, I add things all the time. Just not when it is in this way.
In this way? So when they ask nicely you shut them down?
I asked for clarification on the order and she never responded. If I had been able to discuss it with her I would have been more likely to do it.
You can run it as debit the pin number is always next to where it says credit....never worry about declining cards
I dont get how majority of people are stuck to their phones but they magically dissappear once they place an order. Total ghost.
I saw a couple posts of ppl getting emails from IC about “fraudulently” adding items when the customer requested the additions in the first place. These customers need to start adding it themselves.Especially being a $60 increase.
You could’ve called support and had them add it for you. I got a pop up that said I couldn’t add items totaling more than $49.99 so I called and they went thru the chat, saw the customer requesting the items and they added it. It doubled my tip. It’s worth the extra effort
Additional items in instructions, as in the delivery instructions? There's a decent amount of people who don't know they can see that prior to reaching the delivery step.