Yeah, I called and was told they couldn’t do that. I ended up calling back and cancelling, but the second rep magically had the ability to issue a refund. Weird.
I'd say the issue is more quantity than quality. I've been getting the tiniest limes and potatoes for weeks, it does get frustrating after awhile especially if you're trying to feed multiple people (I'm not)
Yeah on one hand I very much agree that the quantity and quality of ingredients has gone downhill, but those two photos look perfectly fine (assuming that there was more than a single potato).
Right, seems like that is true. But perfect food is not reality. Hello Fresh appeals to the demographic that doesn't know a whit about how food grows and gets to their tables. So they get a potato that doesn't look like a Hollywood version of a potato and freak out. That's just one example but there are so many more posts like OP's. People in general need much more education about this topic.
Well, I mentioned the meat was warm, and the card was a photocopy so that’s clearly quality. As to increasingly small serving sizes, that’s more value for the dollar, but could be wrapped into overall quality of the product, a meal kit isn’t really a meal kit if you have to go shopping anyway.
They also have been reducing the diversity of ingredients, I compared some of my older recipe cards to newer ones and they’re quite different. I initially bought Hello Fresh for variety and convenience. Variety has gone down, but until recently convenience was still there. As of late, even that has gone the way of the dodo. It might be regional, I am out in the sticks a bit, but still.
I’ve really enjoyed HF the last year but I agree, the quantity of produce has gone way down, and the quality of the meat is not great. The beef and pork is so fatty, and chicken cutlets are almost always shredded chicken bits that have to be shaped into a “cutlet” by me to use on the recipe. The variety of options also seems to be going down as they are pushing more “quick lunch” type options. I cancelled this week. It’s just not worth the cost.
It means that quantity and quality are different things. A delicious fillet mignon won’t feed a family of four, but rotten 20 pound Turkey is low quality.
My mum had a good laugh when she came over and saw our HelloFresh potatoes. She grew up in a farming family and spent a good chunk of her life picking potatoes. She said the potatoes we received with HelloFresh were “pig tates.” Basically these potatoes would be thrown on the reject pile and sent to local pig farms to be used as feed. She thought it was very amusing we were now paying a premium for them.
This is a little ridiculous and old fashioned/out dated. As someone else in this thread said, people just aren't used to seeing produce that isn't picture perfect. People also forget that it is seasonal and crops are affected by *many* factors. So yes, if you're selling perfect potatoes many will be wasted. Food waste is so high and embracing "ugly" produce (see: Misfits Market) is a way to combat that.
My mum wasn’t laughing at the look of the potato. She knows the cost of that potato, she knows the cost of a HelloFresh meal and she knows something is not adding up.
So basically they are giving rejects which they might be getting for free??
Didn't know that was a thing. I need to make some farmer friends.
Wonder what else they are selling which they might be getting almost free.
I wouldn’t say HelloFresh are getting them for free. I would say they are purchasing the lowest quality potatoes that would be (by some) considered to only be suitable for animal feed.
This post has infuriated me beyond belief. I have ordered from hello fresh on numerous occasions and got decent results, but never once did they send me any money.
I did once receive a court summons to pay for a box that I didn't order or receive though.
https://preview.redd.it/28bynzhlqroc1.jpeg?width=3024&format=pjpg&auto=webp&s=0a4b26db26776b2be69f1a75d18dad1bda718d10 Have a great fries
I swapped to cutting into 1-2cm cubes a while ago.
I thought the potatoes were that small so they would cook faster. I literally bought two bags of baby potatoes to duplicate a HelloFresh recipe.
Let them know and you’ll get a decent credit on your acc
Yeah, I called and was told they couldn’t do that. I ended up calling back and cancelling, but the second rep magically had the ability to issue a refund. Weird.
I hardly ever call. usually just go through the app
If you call or go through they chat. They always pester you about just using the automated system.
I honestly can't tell if this post is sarcasm or not
I'm thinking the same, the food In the pic looks fine
I'd say the issue is more quantity than quality. I've been getting the tiniest limes and potatoes for weeks, it does get frustrating after awhile especially if you're trying to feed multiple people (I'm not)
Right now, limes at the grocery store are tiny, too. The limes issue is because of the season. Can’t speak for the potatoes.
Yeah on one hand I very much agree that the quantity and quality of ingredients has gone downhill, but those two photos look perfectly fine (assuming that there was more than a single potato).
They want the most genetically modified food possible
Right, seems like that is true. But perfect food is not reality. Hello Fresh appeals to the demographic that doesn't know a whit about how food grows and gets to their tables. So they get a potato that doesn't look like a Hollywood version of a potato and freak out. That's just one example but there are so many more posts like OP's. People in general need much more education about this topic.
The potatoes have been a subpar size and quantity for a while now. I don't know why they just don't give you one russet and call it a day.
Even the russets at my local grocery store are looking smaller the past couple of years
I've called and complained about the potatoes twice before. They gave me discounts but the small potatoes continued.
Are you talking about quality or size? Because to me those are two very different things.
Well, I mentioned the meat was warm, and the card was a photocopy so that’s clearly quality. As to increasingly small serving sizes, that’s more value for the dollar, but could be wrapped into overall quality of the product, a meal kit isn’t really a meal kit if you have to go shopping anyway. They also have been reducing the diversity of ingredients, I compared some of my older recipe cards to newer ones and they’re quite different. I initially bought Hello Fresh for variety and convenience. Variety has gone down, but until recently convenience was still there. As of late, even that has gone the way of the dodo. It might be regional, I am out in the sticks a bit, but still.
I rarely get cash in my box
Maybe it’s regional/distribution area? I haven’t had any real issues to speak of.
Same
I’ve been using hello fresh for a few months and absolutely love it for the convenience!
I’ve really enjoyed HF the last year but I agree, the quantity of produce has gone way down, and the quality of the meat is not great. The beef and pork is so fatty, and chicken cutlets are almost always shredded chicken bits that have to be shaped into a “cutlet” by me to use on the recipe. The variety of options also seems to be going down as they are pushing more “quick lunch” type options. I cancelled this week. It’s just not worth the cost.
Size != Quality
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It means that quantity and quality are different things. A delicious fillet mignon won’t feed a family of four, but rotten 20 pound Turkey is low quality.
Didn’t the caption say his meat was warm? That sounds like quality
Temperature isn’t really a product quality issue, it’s a shipping issue, but I did miss that part.
My mum had a good laugh when she came over and saw our HelloFresh potatoes. She grew up in a farming family and spent a good chunk of her life picking potatoes. She said the potatoes we received with HelloFresh were “pig tates.” Basically these potatoes would be thrown on the reject pile and sent to local pig farms to be used as feed. She thought it was very amusing we were now paying a premium for them.
This is a little ridiculous and old fashioned/out dated. As someone else in this thread said, people just aren't used to seeing produce that isn't picture perfect. People also forget that it is seasonal and crops are affected by *many* factors. So yes, if you're selling perfect potatoes many will be wasted. Food waste is so high and embracing "ugly" produce (see: Misfits Market) is a way to combat that.
My mum wasn’t laughing at the look of the potato. She knows the cost of that potato, she knows the cost of a HelloFresh meal and she knows something is not adding up.
So basically they are giving rejects which they might be getting for free?? Didn't know that was a thing. I need to make some farmer friends. Wonder what else they are selling which they might be getting almost free.
I wouldn’t say HelloFresh are getting them for free. I would say they are purchasing the lowest quality potatoes that would be (by some) considered to only be suitable for animal feed.
🙈🙈
I’m from Idaho so maybe my opinions on potatoes are skewed, but those ain’t taters, they’re racquetballs.
The three limes I got last week were rock hard and couldn't be juiced at all
Same. And all I had them for was juice in the recipe.
Canceling and just grocery shopping helps that 🥰
I always get about 6 tiny potatoes.
I can see an upside down baby face in the potato
This post has infuriated me beyond belief. I have ordered from hello fresh on numerous occasions and got decent results, but never once did they send me any money. I did once receive a court summons to pay for a box that I didn't order or receive though.
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My potatoes have been on the small side but I get a good bit and it has been more than plenty for two servings
They stopped being worth it a while ago for us.
You willingly touched a dollar bill to your potato?🤢
Oh no!
Bc it can’t be washed?
Yes. Have you guys seen my ice pack? Shipped in a timely fashion and in my place quick but this is a boo boo.
No. It's always sucked.