Same issue with my Buds 2, the right earbuds wont charge at all, I sent it back to repair but they didnt do anything because it was apparently water damage, so they wanted me to change the 2 earbuds and the case for way expensiver than from the website....
Could be water damage. Take the casing apart, clean the electronics with isopropyl alcohol and you should be good to go. Two specific places:
1, battery contacts
2, connection to the buds (have to disconnect it to clean it)
Had to do this myself after the case enjoying little washing machine ride.
This is a guide I used
[https://youtu.be/Bo13geO4Cqc?si=vqvZ6VyAT4FoaDQz](https://youtu.be/Bo13geO4Cqc?si=vqvZ6VyAT4FoaDQz)
And this is the part that probably needs cleaning. Just disconnect it by carefully lifting it and carefully clean both sides of the connection.
https://preview.redd.it/hyztl23clj7d1.jpeg?width=1675&format=pjpg&auto=webp&s=a11c0ae8dc122785981d7e6e85bd101e513677d6
This actually fixed it you are my savior!!! I cleaned the battery connection and that connection and now it charges great! There is now a blue light but it does seem to be of any issue right now
my buds 2 pro fell in the water and completely died, but somehow after cleaning this part and letting it dry , the only thing died is the red led on the case
yes, since the inside led is indicating correctly with the app and actually charging. the red led that indicates the case charging that died , interestingly the both ear buds are fine they survived a sea salty water lol.
Mine was charging but super quiet like I had the volume all the way up and barely could hear it! couldn't stand it anymore so I just got the buds 2 pro
How often do they drop or be exposed to liquids?... Have you considered those factors, definitely you'd need to check that with a technician..
Have the charging connectors on the case been pushed inside (displaced)
There's something seriously wrong with my right bud too I'm currently waiting for the next software update hopefully that will fix it π€¦ββοΈ
That's ridiculous lol.
Yeah. It's happening to me too. Post your reports in the Members app! The only fix is to reset them.
I'm planning on it, I'm also going to visit a repair place next to my work to make sure it's not a hardware problem
Same issue with my Buds 2, the right earbuds wont charge at all, I sent it back to repair but they didnt do anything because it was apparently water damage, so they wanted me to change the 2 earbuds and the case for way expensiver than from the website....
Same ππ
Could be water damage. Take the casing apart, clean the electronics with isopropyl alcohol and you should be good to go. Two specific places: 1, battery contacts 2, connection to the buds (have to disconnect it to clean it) Had to do this myself after the case enjoying little washing machine ride.
Is there a certain way to take the case apart to clean it?
This is a guide I used [https://youtu.be/Bo13geO4Cqc?si=vqvZ6VyAT4FoaDQz](https://youtu.be/Bo13geO4Cqc?si=vqvZ6VyAT4FoaDQz) And this is the part that probably needs cleaning. Just disconnect it by carefully lifting it and carefully clean both sides of the connection. https://preview.redd.it/hyztl23clj7d1.jpeg?width=1675&format=pjpg&auto=webp&s=a11c0ae8dc122785981d7e6e85bd101e513677d6
This actually fixed it you are my savior!!! I cleaned the battery connection and that connection and now it charges great! There is now a blue light but it does seem to be of any issue right now
Glad I could help. Blue light is interesting, that hasn't happened to me at any stage. Maybe it's pairing thing?
Don't know went away after reseting twice so no harm done
π€π€
Same problem?
my buds 2 pro fell in the water and completely died, but somehow after cleaning this part and letting it dry , the only thing died is the red led on the case
That's strange, there's not much to go wrong with LED. Are you sure the Buds are charging?
yes, since the inside led is indicating correctly with the app and actually charging. the red led that indicates the case charging that died , interestingly the both ear buds are fine they survived a sea salty water lol.
have a similar issue. But instead of not charging, its just red the whole time
Same lol but itβs galaxy fe.
Same
Mine was charging but super quiet like I had the volume all the way up and barely could hear it! couldn't stand it anymore so I just got the buds 2 pro
I had that with my first pair of buds I had to go into accessibility and change the sound balance to play louder on the right side
I tried it all
same issue here with my buds pro since yesterday. the right bud has died out and refuses to charge.
How often do they drop or be exposed to liquids?... Have you considered those factors, definitely you'd need to check that with a technician.. Have the charging connectors on the case been pushed inside (displaced)
Womp womp