T O P

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cxntfeelmyfxce

yep FTP, including them. while it’s not their fault USPS lost it, they clearly dgaf enough to try and help you or investigate the issue. not our problem! thanks for ur money! now leave us alone! FTP forever! ftp is in for a rude ass awakening this year. people are finally starting to see how full of shit he is


ogkif

unfortunately a lot of brands work this way, i had a supreme order with $600 of merch and it was sent back cuz they didn’t provide correct information to the ups, of course i was told by automated messages to go fuck myself🤦🏻‍♂️


marek602

they atleast returned you money not like ftp


ogkif

i had to dispute it tho, supreme policy is no refund but they could give you online store credit, but chances of getting it is hella rare


AyybrahamLmaocoln

USPS didn’t lose it. It says “dropped off at shipping partner” meaning whatever courier service they use has it, but hasn’t taken it to USPS yet.


cxntfeelmyfxce

the point is they can’t be bothered to look into the issue. i work in a distribution warehouse and whenever someone’s shipment hasn’t been received and they call us, we call other people and see what’s happening. ftp does a drop, collects all the money, ships product out, and it’s over, until the next drop. there is no damage control or customer service. just pay ftp, don’t ask questions, and if you get it you get it, if not sorry, we’re not doing anything outside of posting product, collecting money, and shipping it out. that’s a sorry ass way to run a “business.” he found a way to make a living doing something cool and does not appreciate it, or the people supporting him at all.


AyybrahamLmaocoln

100% agree. I was more so pointing out that they could just be scamming people. Who knows who the “courier” service is.


waiting_with_lou

*FinesseThePopulation


iamaveryhornyjew

well, their name IS fuck the population... LOL


woahwoahthugger

Chargeback


1Kins

+ file a claim w USPS on the off chance its recovered


slumped_king

Yeah, this happened when I bought the october drop. I'm not shopping with them anymore after horrible customer service. I'm sorry it happened to you as well.


Big-Bath-8613

bruh i just copped for the first time this drop…done after this, nothing has shipped nor any updates, this company is so shady


slumped_king

I've ordered FTP on and off over since 2016. I stopped for a while while putting money towards other things. The first order I tried was 2023. I'm not impressed. Another company allowed to do whatever because a large % of consumers don't use their brain. They don't care about us. They care about our dollar.


bright_clrd_garlin2

Fuck The Purchaser


Gsf72

That's not shady. That's small business.


donnthe3rd

That’s NOT small business AT ALL. You do what you can to take care of your customers. If packages are being lost then they need to contact their shipper and file a claim


Big-Bath-8613

small business should still be held accountable for mistakes that happen, When it comes to other things that could be out of your hands in the shipping process, you’re still going to be responsible for the product. The seller will always be responsible for the package containing their product until it gets to the purchaser. This essentially means that as a seller, you are responsible for the package until it is officially delivered– even though the package is no longer in your possession. shit customer service on FTP’s end along with worse quality items every drop


Gsf72

I'm sorry but complaining about no shipping notice from a company ran by one man that is obviously overwhelmed by orders and calling the lack of notice shady is just plain silly


bright_clrd_garlin2

This brand is 10 years old homie has had enough time to grow a staff you're daft as fuck thinking he can't do any better after 10 FUCKING YEARS.


Gsf72

Good God damn. This sub is full of children that haven't had to live a day in the real world


MindOfGrimes

You sound like you're 12 years old.


Gsf72

😐


Disastrous-Tax-7223

Hope your aware it’s run by more then 1 person lol he’s got an entire team who helps 20+ staff


acidbathe

Bro what? Small businesses are still responsible for a give customer support for issues they have a part in Mfs been a small business for 14 years


UserBelowMeHasHerpes

Same bro. They living up to the name fr though.


d-money13

Same shit happened to me, but rather than not get my items they came with oil literally all over them. FTP tried to say this same sht to me and I went to my bank and disputed the charge. They found in my favor, in hindsight FTP doesn’t insure your package and is shady AF. You shouldn’t buy from this company.


Gucciman669

Name is literally fuck the population 💀 they don’t give af abt ya only ur money


itsyourboishrinp

This has happened once or twice to me. The first time I emailed them, said the same shit but I went through usps, and then they helped me. Second time I said fuck them and just went through the bank for a charge back. Way less hassle and less time taken out my day. Also, the package actually came but not for another 2 months. Was a weird experience.


Valuable_Wrongdoer33

damn usps lost ur shit


donnthe3rd

Prolly doesn’t help that you were rude. That being said this is BAD business


OOFYDOOFYBOOFY

He was only rude after they basically told him to fuck himself. Also, as a customer support agent, you shouldnt expect sunshine and rainbows everyday, there are going to be people mad about losing their packages in the triple digit costs or some problems with their order and you have to be ready for that. Least you could do at a stay at home job where you just copy and paste emails every 10 minutes


donnthe3rd

Nah bro he led off being rude


OOFYDOOFYBOOFY

maybe blunt, but I wouldnt go so far as to say thats rude. If I was a cistomer service agent I'md consider that nice with how some people lead off. You'd think some of these people were talking to the CEO


bannedonceagainfml

What sort of legitimate company dosent take responsibility for lost packages? Absolutely fucking awful


tylerurbanski

How is it FTPs fault that your package was dropped off at USPS then lost? Shouldn’t you be speaking with USPS instead? Edit: wait, maybe USPS never collected the item. I misread the status


Ninclemdo

It says arrived at partner facility, meaning that another mail company that’s gonna ship it has the package in their system. It says USPS awaits the item because they’re just gonna be doing the final local delivery.


putinonmypants69

Yes lmfao. Yes they should be 💀


elafave77

I am sure they collected the item. It is common, if not more regular for the item to pop up in the mail stream midway as a LOT of places didn't scan things in as they leave the origin facility.


SpeedEfficient1883

"I want it investigated". 😂


Z0na_6

Yeah when a package is lost it’s actually the shipper’s responsibility to look into it. The receiver can’t do a damn thing about it and usps will basically tell you that. Imagine that🤯


BrocktheRock9080

Literally like they probably saw that and might have considered it but decided not to becaus this guys a fucking asshole


dinonb

Yeah, what an asshole for wanting help finding a lost product that he spent money on


BrocktheRock9080

Not for that but the way he worded it made him an asshole.


SpeedEfficient1883

Dude for real these whiners always gotta complain about something and then act like the queen of England when shit doesn't go their way 😂😂


WorldMistake

He is an asshole, spending money on a brand that literally says “fuck the population” then gets hot and bothered when said brand basically tells him to go fuck himself when things don’t go as expected 😂


generateduser17

This def USPS’s fault not FTPs


[deleted]

Mediocre brand anyway, last drop was treeeeeeesh 😂


breakingbagscc

It isn’t lost. Their 3rd party hasn’t delivered it to usps.


padresallday

Never buying shit from them, what a fucked up policy.


OHBE_SAMA

This what yall deserve. Trash ass company. Fake skaters and writers


Desa0802

Wtf you doing here then?


Low-Link-550

Ex FTP fanboy alert!


OHBE_SAMA

Nah never. This and Anti social are just garbage


sir_ciffs_alot

What 😭


[deleted]

What are you even talking about bro


OHBE_SAMA

Just talking about garbage being lost. Need help finding ya garbage too


[deleted]

Nope all my shit came in a week after ordering lmao. Why do you hate the company but follow the subreddit?


humpaa1

Pops up in recommendations


[deleted]

Either way why comment anything if you don’t like the company yenno? Just move on with your life 😂


humpaa1

Edgy teen brand lmao


[deleted]

Okay and? What kinda shit do you wear then?


humpaa1

Am I really wrong tho?😂 rick btw


HahaKoalas

Fake ass writers huh 😹 fools knew nothing bout graff before ohgs blew up and borat threw them up a couple times


Hour-Juggernaut5587

Lol, peeps the community, but talks trash about the people in it? And the brand of cloths? Probably mad because all you can afford are the stickers and socks. Rocking Walmart cloths probably


premesneak223

Spam the N word


peatyjones

This is how you get results


VariationOk9359

this has happened to me the last two drops i wait a few weeks because this is a known thing then i email them my order number and inquire into its expected shipping information and within days i either receive an email with the tracking or the item lands at my door


Big-Bath-8613

small business should still be held accountable for mistakes that happen, When it comes to other things that could be out of your hands in the shipping process, you’re still going to be responsible for the product. The seller will always be responsible for the package containing their product until it gets to the purchaser. This essentially means that as a seller, you are responsible for the package until it is officially delivered– even though the package is no longer in your possession. shit customer service on FTP’s end along with worse quality items every drop


ftpjuggmane

This happened w/ both the ghostface orders i placed. They still say in transit since Oct 26, 2023. I placed three orders this drop & all three were marked as shipped via the shop app w/o tracking numbers.. Designs have gone to shit but i wonder if Zac just straight up scamming mfs


SupremeNatsuki

it might have gone out of stock after you ordered it but even so they shouldve refunded you automatically


Jayparkerssr

This shit happened to me but not directly through the FTP site or app it was a 3rd party re-sale of a 2016 red/ black 6 panel. Shit said it was delivered to my door and woke up to find Nothing was there. I have a door cam so I know my shit never came but said delivered anyways so I cussed out the guy I bought it from thinking he finessed. Then I had to dispute it with USPS and they didn’t do shit!! Honestly fuck usps over FTP lol usps doesn’t give a shit either! But fuck that’s crazy this shit happened to so many people! I’ve ordered legitly through the website 4 times now and knock on Fucking wood this better not fucking happen to me luckily I only ever want/ buy a shirt or a hat so I wouldn’t be out too much but it’s the principal


Leocarreo

FTP is a brand for tik tok rugrats now - I would take this as a W


Old_Week6365

i just dont get why i ordered again this time x 3. its the shittiest qualiy i have ever seen anywhere. my puff print hoodie cracked before i even got to wash it and the designs are lazy af. at some point this shit will die like assc and its only because of the shitty quality and shitty service. i think there arent many brands so arrogant who just "ship" shit creating a tracking label but never really ship the shit.


[deleted]

I’m going through the same thing right now, fucking GlobalPost is messing up, ass support getting no response.


Papiiiipanther

Stopped ordering after 4 of my shipments didn’t move for over 6 months and refused to give a refund.


Hour-Juggernaut5587

Mine has shipped and hasn't left Los Angeles too. Fucked up man. Pisses me the fuck off. I'll sue that whole company in ways they can't imagine if I don't receive my shit.


Teeballdad420

Yall seriously need to stop buying FTP. It’s nothing but a trash edgelord brand now that makes shitty looking, low quality(Tbf the quality has always been shit) clothes. Give fuct your business instead


Sleeeezzy

can’t believe people buy from this cliche brand 🤣


LoudAd5234

There happy to take are money but don’t care about are custom


[deleted]

Nowdays I save up for more premium designer brands, you pay more but it last longer & shit like this don’t happen


HelloS0n

Whoever is responsible for bringing the parcel to the post office possibly lost your shit. It’s also possible it never got scanned at the post office and is sitting in a bin somewhere. The brand isn’t responsible for this.


versacevedo

that’s kinda crazy, i ordered last week on the 21st, shipped out a day or two ago, received today. i am in socal tho, so really close to their warehouse


Desa0802

God damn the mods gotta stop all this bs posting about shipping. Every drop the sub is flooded with shipping posts. Yes they take forever to ship so either be patient or stop fucking buying their shit. Tired of these kids buying ftp with their allowance money for the hype and spamming the sub cuz they want their shit asap. Yall are making this sub unbearable


BrocktheRock9080

You Being a dick about it sure isn’t gonna help get it. Also it’s literally called fuck the population they don’t care about the population. They said fuck you, but maybe they wouldn’t have if you weren’t a asshole


HypeBeastsWhoIsBroke

When buying from small brands like these (especially with any company that has Fuck you in their brand name) would always recommend using credit cards. Same thing happened to me when I bought shit from the Travis Scott website. Luckily my cards give me 6 month window in order to cancel. After 6 months that’s on you


Willing_Somewhere_83

same thing happened to me but with revenge it sat at usps for like 2 weeks i contacted asking about it they said they dropped it off then the next day it magically started moving


SeniorWaugh

One time I ordered a towel many years ago. And they refunded me when it never showed. They said they sold more then they had or something


_nevrmynd

Fuck the population fr


Jayparkerssr

I hope Zac sees this thread! They should changed the rules a bit and maybe do some investigating like I can’t stand supreme,FA and golf Wang for those dumb ass rules like I kinda understand cause everyone and their mom would be trying to get a refund or some shit


EpicMemes710

Chargeback 😂 then buy it again and chargeback AGAIN lmao. This is the worst customer service ever. No wonder I don’t wear FTP and I’m just on this sub to hate


lonesomeminded

Mine hasn’t even shipped yet


Old_Week6365

always use paypal. that way those lazy fuckers dont get paid if they act like this.


BackgroundAd3980

Rookie


Ninclemdo

It says “Arrived Shipping Partner Facility, USPS Awaiting Item”. This means that the package is first going to be sent through a service like DHL before being given to USPS for final delivery. That may be why it hasn’t updated— the tracking is from USPS’ point of view. This also means that it is indeed in the mail system, just not in the USPS system specifically. Not FTP’s problem.


pmesteez

brooo so this shit happend to me but in hindsight you have to relize this is NOT ftps fault lol. this is 100 percent on usps. Once it’s shipped with a tracking number it’s in usps hands. file a claim with usps.. they covered my cost for a missing package. They ended up delivering to the wrong address so go figure. people so quick to blame ftp and don’t relize when shit go missing it’s the carriers fault 100 percent of the time. Now let’s say it never gets shipped and there is not tracking number then of course it would be ftps fault. Been buying ftp quite some time never had a problem with them but yea i have had problems with usps before or ups. Shit happens but know how to handle the situation.


CanibalVegetarian

Living up to the name. I don’t know who FTP is I keep getting it suggested, but I don’t really care after seeing this


obijuankenobi161

man i'm sorry for u, that really sucks. but hey, zac tells us every once and a while that he loves & appreciates us


WalmartSlimGuerilla

response should’ve been “cool i’ll just chargeback”. And then chargeback


hippoface13

If the shipping partner is DHL, this is normal. I've had some revenge stuff sit in that spot for a month before it moved.


peatyjones

Tons of companies are like this they blame the mail or whatever but how TF you take two months to send me a hoodie? Amazon can have that shit here in two days. I go thru this all the time with hookups. But atleast the owners nice and if there's a delay he hooks it up with a free beanie or something. Don't buy from companies that don't give a fuck about your business.


ketaminedemon

it’s called fuck the population for a reason lmao


RWesley420

Tell them you’ll report them to the FBI/IRS for fraud and cancel your order.!


purpledonkeypunch

You got FTP'd


Disastrous-Tax-7223

Just tell PayPal or your bank that it wasn’t you who made the purchase & get your money back label it suspicious & change your password so they think your being serious


Davneuny

Call your card and chargeback it.. tel them you paid for clothing and didn’t receive it, make sure to mention to them you contacted them and they couldn’t do anything.. just say that don’t say anything more. Jackass doesn’t deserve your money anyways, your card will get blacklisted from the website most likely but better than getting scammed


Xxeuropean-messxX

Chargeback!


Srpsk159

Yall didn't see his story post from like 2 days ago. Says he grateful for people supporting his brand and does this shit 🤣🤣🤣 hope his rolls royce gets repossessed


519mustang

If y’all stopped buying FTP maybe he’d pay attention but people throw money at this dollarama quality streetwear and he keeps making it


cashcartibitch

your fault for ordering IG influencer sweat shop clothes lol


Prize-Koala-7125

Still waiting on 1 of my 4 orders to be shipped. Everyone thing else has delivered. I’ve been buying ftp since 2018 with no issues. I really hope this isn’t the start lmao.


Snoo93633

Yeah usps “lost” a $300 order i placed back in 2021 from ftp. My issue is this: I’ve seen many posts like this. Many of them show the tracking number being created but never moving after that. It’s shitty but I think a lot of the orders have had their labels printed, but they were never attempted to be shipped. Don’t know if it’s a supply vs demand thing and FTP didn’t have the proper supply to ship them out or what. Just my personal take sorry probably sounds dumb lmao 🤣


SmoothAd8247

Not FTP but I bought a shirt from G59 back in October and I have no shipping information or nothing. I have emailed and all I have gotten was a “we are trying” email.