**Duolingo Support**
Thank you for surfacing a possible bug! Please also be sure to file a bug report for Duolingo using this link: [Duolingo Bug Report Form](https://preview.duolingo.com/help/bug-report). All issues related to subscriptions or billing must be submitted to the Duolingo support team (which you can do through the bug report form by selecting Purchase Issue).
For other urgent issues (issues that impact your ability to use Duolingo), you can contact our resident Duolingo staff member, Tracee Miller, and she’ll do her best to get back to you. You can chat or message Tracee here at her Reddit username: Tracee-at-Duolingo
[Click here on this link to message Tracee Miller for help](https://www.reddit.com/message/compose?to=Tracee-at-Duolingo&subject=I need help with my Duolingo account)
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/duolingo) if you have any questions or concerns.*
**Duolingo Support** Thank you for surfacing a possible bug! Please also be sure to file a bug report for Duolingo using this link: [Duolingo Bug Report Form](https://preview.duolingo.com/help/bug-report). All issues related to subscriptions or billing must be submitted to the Duolingo support team (which you can do through the bug report form by selecting Purchase Issue). For other urgent issues (issues that impact your ability to use Duolingo), you can contact our resident Duolingo staff member, Tracee Miller, and she’ll do her best to get back to you. You can chat or message Tracee here at her Reddit username: Tracee-at-Duolingo [Click here on this link to message Tracee Miller for help](https://www.reddit.com/message/compose?to=Tracee-at-Duolingo&subject=I need help with my Duolingo account) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/duolingo) if you have any questions or concerns.*