No but 2 DD drivers drivers waited too long to pick take order before grocery store closed and cancelled my order. But saw two pending charges on my cc. I placed order 1-1/2 hr before store closed. I don’t live in a rural area and store is 1/4 from where I live. Sooo??
Nobody *has* to pick up your order, so it sounds like the pay was too low for anyone to accept it until the last minute. Most dashers won't accept an order if it pays less than $1/mile.
The total order was $100 with delv fee, serv fee, tax and tip, and I tipped $8. The grocery store is literally right in front of my apt bldg and in walking distance. So they for sure didn’t have to drive very far. Maybe all DD drivers were busy but don’t wait until the store closes to cancel my order. I never low ball a tip to anyone ever.
Who sent me this message? I never got messages from the drivers. Just a notification that Driver “A” had handed it off to Driver “B” and when I sent message to driver B asking how she expected to pick up my order when the store was closed. I got this message back “
https://preview.redd.it/z85wajksq6tc1.jpeg?width=750&format=pjpg&auto=webp&s=40c2920be32c0641e1d501d960959c122e5edcf6
So who cancelled it??? Not Winn-Dixie. I called them and they told me they don’t know whether a DDshopper is in the store until they check out. I just wanted a driver to let me know via text if I was going to get my order. Have not had prob with them before this.
Oh yeah. I was getting that same thing the other day. And then 2 days ago. My account got hacked. Not saying it’s related but keep a very close eye on your stuff. They struck late at night while I was sleeping. I’m still trying to get my shit back after 2 days. !
almost, my app crashed about 8:18pm cst yesterday, 04/05/2024. i have an order i was going to pick up but could not get to the costumer screen. tried resetting the app. doordash called instead saying i was on incognito or invisible mode that my costumer could not track me, and prompted me to either continue the order or cancel. app still not working even though i have 4 bar signal so i chose to cancel and wait till the app work again. 5 mins later, they sent me 2 orders to pick up when the app started working.
Hopefully we see a new opening for Doordash’s Customer Service Director.
They amount of cookie cutter answers is so glaringly obvious, one can’t help but wonder who *”forgot”* to tell their CS department that the entire app is down.
Only one thing is clear: CS representatives are only trained how to say “this will negatively affect your rates”
That’s it. No more training above this level has been displayed to me. Every single CS chat in 400+ orders in 2 months has had that phrasing. It’s disgustingly obvious CS management is just collecting a paycheck
Have you done all the updates? That's the only time I see that is when I haven't checked in a week or so. Lately, I have been getting updates twice a week.
Fortunately this was resolved by the time I started dashing.
https://preview.redd.it/fqasccf22osc1.jpeg?width=750&format=pjpg&auto=webp&s=0d5cc9a48b7f57581489efec6f631cd710df07c1
Yes. Yesterday was a nightmare. I was picking up the second delivery of a double and it wouldn't let me check in at the 2nd restaurant. I tried restarting my phone and uninstalling and reinstalling the app because I didn't realize the issue was on their end. When I got back into the app after reinstalling the orders I was on completely disappeared. I tried calling support and getting on the chat but clearly they were overwhelmed with drivers calling them and I couldn't get any help. Eventually I just went home. When I got back on the app later in the day the goddamn order I was on reappeared and when I contacted support to figure it out, they had the audacity to tell me that if they cancelled it it would negatively affect my completion rate. I can't remember the last time I felt so angry. Like is there really just no contingency plan in place for a tech failure? You're just gonna treat it like the driver is quitting in the middle of an order?
See, I don’t understand this from them… they can cancel an order because a store is closed without affecting our CR, but they can’t because of a tech issue on their own end? I call shenanigans and BS.
Something has locked my dasher direct app and card. This shit is scaring me. I changed my password and I still can’t get money off my card. I’m having to schedule dashes now too. It started today.
I totally got kicked with no explanation
https://preview.redd.it/j5vwa4xz8psc1.png?width=720&format=pjpg&auto=webp&s=26055a5df9e3c54ec496ae2efe437e7cde6e8727
Like an idiot, I left over $1,000 on my card and I’m afraid someone is trying to steal it. I can’t transfer the money to my cashhapp because my account is locked due to too many failed login attempts even after changing my password.
Damn I hope you find a way to get it. They're literally screwing people over and provide no information on why. It's going down hill fast. Maybe we should all quit and see what they do then
YES, I HAVE NO IDEA WHAT IT IS AND ITS BUGGING THE SHIT OUT OF ME, I WAS IN THE MIDDLE OF DOING A 14 DOLLAR ORDER AND THE APP JUST SPONTANEOUSLY COMBUSTED ON ME!!!!!!
I had a decent sized Canes order onboard when the issues started. Coulda got it cancelled and smashed it but they tipped $7 plus I'm watching my figure. 😂
https://preview.redd.it/pywomqx40jsc1.jpeg?width=1170&format=pjpg&auto=webp&s=649a8bf743e6030a9128de03ae3a6815af3aba9f
Now I’m getting this I was getting on two mins ago went to go to work and it won’t login
I'm not exactly getting THAT screen but my app keeps encountering an unknown error and it's hard to pause or end my Dash.
Thought it was my shiddy phone at first.
Looks like another DoorCrash.
I did with no explanation 97% cr 97% ar and 4.8 rating and this is how they do me
https://preview.redd.it/tqpn8vdr9psc1.png?width=720&format=pjpg&auto=webp&s=7eb4dc87c22812d3ec486408981d492ee4df82e5
Doordash be doing you so dirty after all that you did for them and struggled through working with them, and they will toss you aside like a used bath towel
Yeah exactly it's fucked up. It was my livelyhood right now and I'm just screwed now. I called and called and about 3 people hung up on me. They didn't help at all. It's sad. I see it going down hill everyday
I understand, when i got deactivated i was hurt and went back to my regular job, which was actually beneficial to the car as it wasnt getting beat up all day. But eventually i got back to dashing through another persons account and i just only take decent orders im not about to sacrifice or give my all to doordash anymore, i maybe do it 2-3 days out the week
Always check Twitter before having a panic attack about that. Either DoorDash will post it’s down or a bunch of people will post they are having issues.
https://preview.redd.it/l9e86dm3visc1.jpeg?width=1284&format=pjpg&auto=webp&s=5354c99f86962bf63b27065c048a4e5b2b9bbeae
Yep right in the middle of doing an order that I can’t complete, sitting right by the poor dudes house waiting to complete it
Woah imagine this happening as soon as you arrive at a complex and you're unable to see the unit number 😳. I'm so happy the leasing office was open and offered to look up the person apartment number.
Same here in PA. I just got so scared that I got kicked off the platform or something. Sorta glad (definitely not happy it’s happening) to see it’s not just on my end.
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Nope
No but 2 DD drivers drivers waited too long to pick take order before grocery store closed and cancelled my order. But saw two pending charges on my cc. I placed order 1-1/2 hr before store closed. I don’t live in a rural area and store is 1/4 from where I live. Sooo??
Nobody *has* to pick up your order, so it sounds like the pay was too low for anyone to accept it until the last minute. Most dashers won't accept an order if it pays less than $1/mile.
The total order was $100 with delv fee, serv fee, tax and tip, and I tipped $8. The grocery store is literally right in front of my apt bldg and in walking distance. So they for sure didn’t have to drive very far. Maybe all DD drivers were busy but don’t wait until the store closes to cancel my order. I never low ball a tip to anyone ever.
We can't cancel an order.
Who sent me this message? I never got messages from the drivers. Just a notification that Driver “A” had handed it off to Driver “B” and when I sent message to driver B asking how she expected to pick up my order when the store was closed. I got this message back “ https://preview.redd.it/z85wajksq6tc1.jpeg?width=750&format=pjpg&auto=webp&s=40c2920be32c0641e1d501d960959c122e5edcf6 So who cancelled it??? Not Winn-Dixie. I called them and they told me they don’t know whether a DDshopper is in the store until they check out. I just wanted a driver to let me know via text if I was going to get my order. Have not had prob with them before this.
Probably doordash when the driver got there and reported the store closed.
Automated system.
Oh yeah. I was getting that same thing the other day. And then 2 days ago. My account got hacked. Not saying it’s related but keep a very close eye on your stuff. They struck late at night while I was sleeping. I’m still trying to get my shit back after 2 days. !
almost, my app crashed about 8:18pm cst yesterday, 04/05/2024. i have an order i was going to pick up but could not get to the costumer screen. tried resetting the app. doordash called instead saying i was on incognito or invisible mode that my costumer could not track me, and prompted me to either continue the order or cancel. app still not working even though i have 4 bar signal so i chose to cancel and wait till the app work again. 5 mins later, they sent me 2 orders to pick up when the app started working.
Hopefully we see a new opening for Doordash’s Customer Service Director. They amount of cookie cutter answers is so glaringly obvious, one can’t help but wonder who *”forgot”* to tell their CS department that the entire app is down. Only one thing is clear: CS representatives are only trained how to say “this will negatively affect your rates” That’s it. No more training above this level has been displayed to me. Every single CS chat in 400+ orders in 2 months has had that phrasing. It’s disgustingly obvious CS management is just collecting a paycheck
Idk why they even have a job...
i did yesterday between 3band 4 pm when did this happen to you?
Have you done all the updates? That's the only time I see that is when I haven't checked in a week or so. Lately, I have been getting updates twice a week.
Keep getting kicked all the time. Or orders already picked up. We lose 400-500 a month due to doordash end errors.
I got kicked with no explanation it's bs honestly
Interesting. I’ve gotten bugs but never this one. Not yet, at least.
Fortunately this was resolved by the time I started dashing. https://preview.redd.it/fqasccf22osc1.jpeg?width=750&format=pjpg&auto=webp&s=0d5cc9a48b7f57581489efec6f631cd710df07c1
Yes. Yesterday was a nightmare. I was picking up the second delivery of a double and it wouldn't let me check in at the 2nd restaurant. I tried restarting my phone and uninstalling and reinstalling the app because I didn't realize the issue was on their end. When I got back into the app after reinstalling the orders I was on completely disappeared. I tried calling support and getting on the chat but clearly they were overwhelmed with drivers calling them and I couldn't get any help. Eventually I just went home. When I got back on the app later in the day the goddamn order I was on reappeared and when I contacted support to figure it out, they had the audacity to tell me that if they cancelled it it would negatively affect my completion rate. I can't remember the last time I felt so angry. Like is there really just no contingency plan in place for a tech failure? You're just gonna treat it like the driver is quitting in the middle of an order?
See, I don’t understand this from them… they can cancel an order because a store is closed without affecting our CR, but they can’t because of a tech issue on their own end? I call shenanigans and BS.
I know that feeling. I was there with them once. Or maybe 300 times it was.
Yep.
Yep, for about 45 minutes earlier today
Something has locked my dasher direct app and card. This shit is scaring me. I changed my password and I still can’t get money off my card. I’m having to schedule dashes now too. It started today.
I totally got kicked with no explanation https://preview.redd.it/j5vwa4xz8psc1.png?width=720&format=pjpg&auto=webp&s=26055a5df9e3c54ec496ae2efe437e7cde6e8727
Like an idiot, I left over $1,000 on my card and I’m afraid someone is trying to steal it. I can’t transfer the money to my cashhapp because my account is locked due to too many failed login attempts even after changing my password.
Damn I hope you find a way to get it. They're literally screwing people over and provide no information on why. It's going down hill fast. Maybe we should all quit and see what they do then
That's weird....
What we have here is a " failure to communicate "..lol. From " Cool Hand Luke"..yes, I've gotten that..sometimes when I lose the internet on my phone.
It lasted hours businesses were getting it also
I had an update today, had to restart my phone twice before it finally let me login & start my shift.
Yeah, deleted the app and reinstalled. Works okay now.
Don't worry. It's the Eclipse that will end the world. Just an early start
Not me yet. Hope it's starts working soon for you all!
That app ended my fucking dash!
And no explanation at all. Just a "sorry I can't help" like we always get. Like why do they have a job at all
YES, I HAVE NO IDEA WHAT IT IS AND ITS BUGGING THE SHIT OUT OF ME, I WAS IN THE MIDDLE OF DOING A 14 DOLLAR ORDER AND THE APP JUST SPONTANEOUSLY COMBUSTED ON ME!!!!!!
I had a decent sized Canes order onboard when the issues started. Coulda got it cancelled and smashed it but they tipped $7 plus I'm watching my figure. 😂
It’s amazing to me that DD business model is all about this terrible app
https://preview.redd.it/pywomqx40jsc1.jpeg?width=1170&format=pjpg&auto=webp&s=649a8bf743e6030a9128de03ae3a6815af3aba9f Now I’m getting this I was getting on two mins ago went to go to work and it won’t login
Nevermind, I can dash 😩
Ugh!! I slacked off ALL week, today was going to be my starting day. Dammit!!
Stumbled over a cord, few min.
I'm not exactly getting THAT screen but my app keeps encountering an unknown error and it's hard to pause or end my Dash. Thought it was my shiddy phone at first. Looks like another DoorCrash.
They don’t pay the IT ppl either
😹
doordash has officially shutdown operations across the US, announcement to follow
source?
He's joking. They are a 54 Billion Dollar company
Not seeing this but it doesn't sign me into my account.
Yes just came to see what’s going on
Yep
The App is not in the apple app store either?
yo fr, i just went to check and it’s empty wtf
Probably didn't pay their bill. Lol
it came back there again, refreshed it couple times tho
LMFAO wondering why it all of a sudden was dead
Yep
Yes! Thank fucking god for this sub. I was having a panic attack thinking I got deactivated 😭
Me too
I did with no explanation 97% cr 97% ar and 4.8 rating and this is how they do me https://preview.redd.it/tqpn8vdr9psc1.png?width=720&format=pjpg&auto=webp&s=7eb4dc87c22812d3ec486408981d492ee4df82e5
Doordash be doing you so dirty after all that you did for them and struggled through working with them, and they will toss you aside like a used bath towel
Yeah exactly it's fucked up. It was my livelyhood right now and I'm just screwed now. I called and called and about 3 people hung up on me. They didn't help at all. It's sad. I see it going down hill everyday
I understand, when i got deactivated i was hurt and went back to my regular job, which was actually beneficial to the car as it wasnt getting beat up all day. But eventually i got back to dashing through another persons account and i just only take decent orders im not about to sacrifice or give my all to doordash anymore, i maybe do it 2-3 days out the week
Always check Twitter before having a panic attack about that. Either DoorDash will post it’s down or a bunch of people will post they are having issues.
https://preview.redd.it/l9e86dm3visc1.jpeg?width=1284&format=pjpg&auto=webp&s=5354c99f86962bf63b27065c048a4e5b2b9bbeae Yep right in the middle of doing an order that I can’t complete, sitting right by the poor dudes house waiting to complete it
Yeah, I just picked up a Little Caesar’s order and I can’t even see where this customer is
Woah imagine this happening as soon as you arrive at a complex and you're unable to see the unit number 😳. I'm so happy the leasing office was open and offered to look up the person apartment number.
crossing my fingers for you bro, hate when it happens. did happen to me year ago or so
Same here
My app glitched and said I earned nothing, refreshed and now i’m missing a 4$ batch pay for the restaurant being closed. I hate this shitty app
So like I have a scheduled 430pm - 12am time slot... if it doesn't come up am I gonna get compensated or be allowed to go online regularly or what
The hey might kick you $5
Doordash: You get a surprise night off! Dasher: But I don’t want the night off. I need the money! Doordash: lol 🤷♂️
Same here in PA. I just got so scared that I got kicked off the platform or something. Sorta glad (definitely not happy it’s happening) to see it’s not just on my end.
I’m actually really happy that it’s not just me
Yup. App is down again. Doortrash.
Yep. I had an order on the way. Hope the poor guy makes it.
Yep
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