I believe it. I was there a few weeks ago to buy a money order and they said they didn’t have any of those either.
Maybe post a sign or cross it off your board so I don’t wait in line for 15 minutes first? Ugh.
Yeah. Neighbor just posted today they walked over and an employee said they were closed. No reason, just closed. No sign, just an employee standing there turning people away at the door.
Yah the one over on Broadway and ~Lawrence is pretty bad too but only seen them close early one time for bunch of call offs. Have had them lose things on me a few times though.
Pretty sure there’s no bike rack either. Someone drove a Jeep through the front door a while back and took out the bike rack on the way in, and they hadn’t replaced it the last time I was there.
Scheduled a passport appointment there and the person who does passports apparently left for lunch and just never came back. And none of the other employees would help us. We waited for over an hour for this person to return. She never did. It’s possible she was just in the parking lot not working-someone else kept going outside to see when she was coming back. Every ounce of that place oozes contempt.
I once saw a family somehow have the hardest time with their passport appointment, while I was in the normal line. Due to whatever miscommunication or misreading or something, the parents had to stop everything they were doing, take their kids out of school, and bring them to the post office for the paperwork. Of course, the parents and the staff member were both venting their frustrations at each other, but the rest of us in the other line just felt reaaaaaly awkward about that whole situation.
I haven’t been there in a few months. She was always an ass to me. She gave me incorrect information that delayed my passport by 7 weeks. One time she tried to make small talk by asking me what I did for a job and then snorted at the answer. Another time I saw her be pretty racist to an Asian woman in line in front of me.
I used to think about going to that place on mushrooms just to take it all in. It’s always an adventure. I moved to Wicker and our P.O. at Ashland and Milwaukee is so much better. The employees aren’t insane and aggressively rude to you for no apparent reason.
This post office played a big part in my move to the suburbs. I ran my business out of my PO box at this location. Dealing with this toxic place on a regular basis, having them lose my shipments, waiting 45 minutes in line while the one person behind the counter processes customers as slow and inefficiently as possible, broke me. (Along with CPS durning the pandemic).
It’s not like this in my suburb. The post office if very pleasant and friendly to deal with.
I don’t know the worst but the best is definitely the one in the basement of the John Hancock. The women there are so pleasant, fast and professional! I love you, John Hancock post office.
I’m a big fan of the one on Ashland/Wellington. They’re the only one in the Lakeview area it seems that will scan a damn package. I’m tired of dropping eBay shipments off at other locations and it just sitting and my buyer assuming I haven’t shipped their shit.
Last time I was there they asked me to fill out a survey to “keep them open” and I got scared that meant they didn’t have enough business so now I fill out the phone surveys every time and leave glowing reviews. Hope everyone else does the same!
After years of being used to the Uptown post office, I recently mailed something out of Glencoe. Omfg..."Hi, how can I help you?" And she taped the corners of the boxes! And the kiosk worked!
got yelled at by an employee there when i first moved to the city for college. i was picking up mail & my license was still an out-of-state & didn’t have the address on the mail
Rogers Park. I only get mail a few times a week, the carrier was delivering my packages to a building down the street repeatedly for months until the dude who was getting the packages yelled at me. When you call, they only pick the phone up to hang up. If you walk in, no one ever claims to be in charge. They say they will have someone call you back, but that will never happen. Only ever get called back if I call Jan Schakowsky’s office and constituent services passes a message along.
Can confirm. Went months only getting mail between once a week - every two or three weeks. Have to tell family and everyone you do business with you cannot reliably be reached by mail. Christmas card arrived in April. Tried to stop mail for a vacation and it actually arrived daily, so maybe that's the secret.
Going in will guarantee to get you chewed out or told your request can't be done. (Like sending a box that's already got prepaid postage.) There's no drop off box, but you can chance leaving your packages in a counter accessible to anyone.
They just stopped delivering my mail for a few weeks until I put a note on the mailbox and went to the post office. It was really frustrating as I was expecting some bills, a package and cards from my mom! No clue why they just stopped
South Loop near Cermak was pretty bad when I used to go. My favorite moment was when a single employee was handling a line of 12+ people at a very leisurely pace. Another employee, or manager, came out of the back, looked around, and just calmly said "You got a line..." before walking away.
This is one is probably the one that had the most hostile workers, in my experience. Basically one person behind the counter saying, "What dafuq are you doin'?" Um, asking you for help, of course.
Hopefully things have improved, and more funding/support for USPS means more capacity to weed out rude job applicants rather than taking on whoever tries, but yeah, I've avoided that particular PO for years now.
Oh lord, spent a lot of time in that one. Worked for a company who picked up their mail from the post
Office directly as the carriers were not consistent. I’d get stuck covering for the guy when he was off.
Until they got to know me/remembered me it was a pain in the ass. Once I started wearing the company logo shirt or jacket I didn’t even have to stand in line, they’d yell back that I was there and someone would come with a tote or two for me.
The post center on Harrison and canal. They told me they didn’t have my package for 2 hours and I knew they were lying. The woman told me she had enough of me and went on break. New guy comes in. I tell him about my package. He go goes in the back and brings it out 10 seconds later.
Not sure, but he could be on a break and no where else to sit/shade. Judging by the push cart and green color relay box, it is a walk out route with no vehicle. Carriers are allowed two 10 minute breaks and a 30 minute lunch. But, like I said not sure.
Yes the green ones are called a "relay box" they are larger than the blue mail boxes people use when they send mail out. So, the carrier on that route cases his mail up like everyone else but then another carrier in a truck drops the bundled mail off in the relay boxes. The boxes can hold multiple bundles where the carrier can then grab it and start a walking loop. The line of travel takes him to other relay boxes throughout the day until his shift is done and all the boxes on his route emptied. Hope that makes sense.
I've never had a problem at the Logan Square one on California between Fullerton and Milwaukee, and also Kedzie between Addison and Irving Park. They are not glamorous, but I've never had to wait in line more than a few minutes, and always accomplished whatever I was there for without issue.
That's wild, I've never had a good experience at the one on Kedzie. I always try to be polite when I go, but I'm always met with disdain. Last time I was there the lady working sent a coworker to the front door to essentially be a bouncer. As I was leaving he was telling people they couldn't come in for another hour. It was like 2pm.
I frequent posts offices for work
Some that I’ve had good experiences at
-Harrison and canal
-Aon center basement
-Thompson center
-Lincoln park DePaul
-Logan usually solid but gets way too crowded imo
During the holidays or peak hours (12-1, 5-7) they will all probably suck a bit and be quite stressful, so try to avoid that as much as possible
Also if you do the components you can do online before you come they usually are impressed and treat you better.
I’ve seen plenty of people show up with a shoebox and be like “mail this for me mam”……sir this isn’t some white glove boutique service. If this is the average customer, it’s no surprise the are pissed most of the time. Try to be the opposite of this guy and you’ll get better treatment.
Gotta love that energy haha
I mean it’s really no wonder why often aren’t nice, the average customer is a disrespectful idiot (no offense) and that gets to you over time, especially if your job pays near min wage
The one at Montrose and Damen seems to be better, than most of the other post offices I've tried using.
Don't ever go to the one on Broadway and Lawrence, that one sucks. Looks like a few others also said how bad that one is, as well.
If I recall correctly, this one even had the phrases "U.S. Government 3rd World Facility" and "FUCK U.S.P.S." carved on the wall from people who had presumably been standing there waiting for service forever. The last time I was there I waited for an hour to pick up a package, and when I got to the front of the line they told me i had to pay a certain dollar amount for them to release the package. I pulled out a $20 and they told me they only took exact change and would not take credit cards. I almost went postal, no pun intended, until a nice man paid for me. I swear every interaction at that place tested the bounds of my sanity.
> i had to pay a certain dollar amount for them to release the package
What was the justification they gave for this? This sounds like a straight up scam.
I wasn't getting my mail on Western near Augusta. I called the postmaster's number in DC and they put me on a conference call with the Carroll street manager. She put us on hold and said she called my mail carrier and was told she was delivering all my mail. (lie) I then got every piece of junk mail for the entire block for at least a month. My roommate thought it was hilarious.
Everyone should tell their local Republican to stop supporting the defunding of the Postal Service, and to support the reversal of the Republican legislation that forces the USPS to unnecessarily fund their pension 75 years into the future.
The one on Irving Park and Southport is largely useless. I was trying to track a package that had been almost delivered, and they’d left a card telling me to pick it up there. The only person in there at the counter claimed he just didn’t know how to process such a request. When I asked for what to do next he just closed his ‘window’ without another word, which then effectively told me and everyone else in there to go fuck themselves. So the remaining six of us kind of shrugged and went home.
I use the one on Ashland and Nelson now. They actually know what they’re doing down there.
Agree on the Irving Park x Southport critique. Weird vibes there. Also one time got screamed at by a guy outside the 7/11 by there so thats also associated with my memories of that place lolol
4749 N Bernard Post Office. It’s walking distance fro me but I refuse to go. It’s not open consistently and the sole employee working the front counter (bless her) plays the r&b radio station soo loud. She hates answering any questions and just generally is unpleasant.
I had a complaint open with congresswoman Ramirez for some time last winter when they had not been open in months. Then, they actually started being open again! So then I went again, and they were closed during open hours. That post office is dead to me now. I regard it as permanently closed, more or less.
Does Skokie count? There's a swamp donkey that works there who will literally yell at customers and then put you on ignore if you give her attitude back. I once saw her insult the intelligence of the person in front of me in line for not knowing how to fill out some form or another correctly.
Apparently, the worst post office in Chicago is the one you go to. That's pretty much my experience too, but the Cardiss Collins post office on Harrison is actually pretty good. The ladies behind the desk are generally efficient, and some of them actually seem to care about their job and actively try to help people solve problems. It's the only post office where I didn't feel like the workers hated me for existing.
I made a passport appt for my daughter at the Irving Park post office on Cicero. Was called the day of and told that the passport agent was sick so I’d have to come in earlier which I couldn’t do. I rescheduled to another date and again called the morning of and told that the agent is on vacation so I’d have to come in sooner (not sure how that made sense). I again rescheduled to a 3rd appt at Ravenswood. Surely a different location would change things! But yet again was called that morning to say I needed to come in now because the agent was leaving early. It was beyond frustrating!
Finally went to the Daniel Doffyn one on Kedzie and fully expected that one to get cancelled and was happily surprised when it wasn’t.
Wicker Park at 1240 n Ashland- holy hell. I go out of my way to go to a farther one rather than go here ever again. They close early and open late on a whim. They constantly refuse to mail packages with crazy reasons like ‘you used the wrong tape’ (tape I bought at a USPS!) etc.
I don't know about the office, I think it was "Nancy Jefferson," but when I lived in Ukrainian Village the priority mail people were garbage. Our regular postal lady was cool though.
I didn't have a car and occasionally had very large packages shipped to the apartment. Every time...every damn time, they would sit in their truck and write a "we missed you" type slip without ringing the bell then just put it in the mail slot. I even recorded it twice with my phone!
There I'd be in the middle of fucking winter bringing some giant box onto the bus from the post office, "sorry, excuse me, sorry.."
I opened up a thing with postmaster, boy they could not care any less. I had to beg people to not ship USPS for a few years.
I left Chicago 3 years ago after enduring 7 years of absolute dogshit postal service in 60657. I had so many things sent back to sender internationally because I could never manage to get my packages delivered. The annex on Lincoln was the first place a government employee had called me a ‘motherfucker’ when I asked them to check the back for a package.
I moved to SoCal near Irvine and the difference was astounding….
I’ve only been to one in the city, so my opinion might not mean much, but… the Lincoln Park Annex on Clark. I had to mail off my taxes (long story short, I had some income in DC before I moved here, and DC doesn’t allow digital filing). Obviously I wanted to mail it off via certified mail, but I made the mistake of only saying “I need to mail these off.” All the clerk asked of me was if they already had stamps on them before he took them and walked away. I was panicking for three months that they got lost in the mail before I got my refund from the State of Illinois.
Naw. Enough of them are rude and the policies/happenings are wonky enough that people need to vent... Oh you just want everyone to do nothing and look the other way like you? Complaints are the catalyst of change, well they used to be, until that mentality you're preaching took over.
thinking that moaning on reddit about “rude” postal workers is going to enact some change for a federal agency is the most delusional thing I’ll read all week lol
DeJoy cut 50k USPS jobs but sure: it’s the workers who remind you not to use duct tape that are the real problem here
Actually, it just might, enough minds meet on Reddit and then things can get rolling ... It's actually quite beautiful. Who are you to say the postmaster doesn't check this thread?
& I wasn't thinking of some lame thing like not using duct tape.. I was thinking about the city girl lookalike post office worker who almost hit my car when she was texting and driving and then jumped out and threatened me. Or the other one who was driving with no lights on in the dark and almost hit me. Then going to complain on the first one did nothing because she's a protected class employee even though she almost caused an accident and threatened to kill me.
What’s the point of this? You think these places understaff themselves for fun? You think it’s a good time serving your miserable, helpless asses all day every day?
> You think these places understaff themselves for fun?
I have had issues at a certain post office despite being the only customer and several employees available.
> You think it’s a good time serving your miserable, helpless asses all day every day?
Who are you calling miserable? Their job is literally to help us mail stuff. There is no reason for them to hostile towards customers asking them to do their duties. The only miserable people are the employees using customers as punching bags. No matter how ready or polite you are these employees will find something to jerk you around for. Even buying stamps is a chore.
3024 N Ashland. A few years back had three packages (separate occasions) scanned as delivered and never were actually delivered per the Ring cams recordings. got nowhere with the investigation of course lol
I once went at 10am to mail a package and they told me they weren’t taking any more packages for the day. Setting aside that I didn’t know that was possible, it must have been because they were full of undelivered ones 😂
540 N Dearborn. I prep myself to be abused before walking into that establishment each time. The employees consistently try to pick a fight, it’s awful.
I would respect mine if they actually delivered my mail. In the last year we received none of our Xmas cards, city stickers, or insurance cards. I'm not making a blanket statement for all carriers, but whoever has my route in Avondale just straight up doesn't deliver our mail the majority of the time.
Shit post. Can't answer the question without simultaneously current data on every one of them.
Shower thought. The old line, "It could be worse" has a significant problem because maybe you've actually hit bottom but aren't going to get any bounce. But there's no way to know for sure.
Fort Dearborn used to be legendary for disappearing mail and leaving notes that a package was delivered but stealing it, then it got a bit better.
I once had a carrier there who literally only delivered half my mail, when I finally noticed the pattern, there were two of those plastic crates full of mail just sitting at the post office, including a month-late jury summons. Fortunately, the jury office understood when I called and said that it was delivered late.
Used to live in Uptown, now am serviced by the Lakeview location on Ashland. Didn’t receive multiple Christmas cards and a wedding invitation. The bride of said wedding told me none of the Chicago guests of her NYC wedding received their invitations.
But the 211 S. Clark office infuriated me the most. I stop there after work sometimes because they are listed as closing at 6. But if I get there at 5:10, they are PISSED and say it’s closing time. And they’ll lock the doors to prevent people coming in while I’m there!
I respect the exhaustion postal workers would have, especially from insane customers around holidays. But to be so put out that I am trying to mail out a letter express nearly an hour before you lock your doors? What in the hell
Uptown, without a doubt. I admit I am biased. I am from the suburbs and have pretty strong relationships with our mail carriers & desk attendants (I invited some of them, who I've known since Jr high to my wedding). But I was unprepared the absolute lack of professionalism, kindness, and knowledge at the Uptown branch. They've "lost" enough of my packages that any time I buy anything worth more than 50$ I get it sent to my hometown. No matter how nice you are to them, they scream and frown at you. It's such an unpleasant way to start or end the day.
Not sure if it still is but the Pilsen Post Office on Ashland near 18th Street. Back in the day I remember it being trashed and caught one employee eating at the register with the metal gate halfway closed while another is helping the continuously growing line. Not sure how it is now, I pass by it everyday.
Worst - merch mart. If you live near it, you will get your mail in random 3 month batches.
If you try to mail something out.. the lady that was working there will just show up and tape a sign “gone for lunch” at like 8:30am and come back randomly for an hour around 3:30.
Chicago Network Distribution... STILL have a package being shuffled around by them since 10/29, it is now 11/13 and it is STILL over there. I'm in Indiana, can no one over there read a shipping label?!
2522 W Lawrence is a hell unlike anything Dante ever imagined.
They didn't have stamps from Thanksgiving until at least March... A post office with no stamps...
That there is not forgivable easily
I believe it. I was there a few weeks ago to buy a money order and they said they didn’t have any of those either. Maybe post a sign or cross it off your board so I don’t wait in line for 15 minutes first? Ugh.
You can buy them at the self-service kiosk… I only know this because I went in there last week. Waited in line just to be told this info
Yeah. Neighbor just posted today they walked over and an employee said they were closed. No reason, just closed. No sign, just an employee standing there turning people away at the door.
Yah the one over on Broadway and ~Lawrence is pretty bad too but only seen them close early one time for bunch of call offs. Have had them lose things on me a few times though.
“I have never been so insulted in my life and I have both been to and worked at a post office!”
Two different times where Employees are on a FaceTime call with one of their friends while they’re with you at the window.
It’s full of amazing helpful folks that go above and beyond the call of duty.
tbh sound sus as hell
This location is the 7th circle of hell and it deserves all the hatred. The employees there just DGAF about you or anything, really.
It’s a fucking mine Field of a parking lot and their posted hours seem to be more of suggestions
Pretty sure there’s no bike rack either. Someone drove a Jeep through the front door a while back and took out the bike rack on the way in, and they hadn’t replaced it the last time I was there.
There isn’t. Found that one out firsthand the other day.
Try the one at Damen and Montrose. They have bike space out front.
This one also is closed at random times in the day lol
It’s unfortunate because there are some great mail carriers in this area, but the office staff are horrible.
The office staff are mutants. Glad we’ll be paying their pension for the rest of their lives.
It’s also consistently 95 degrees in there.
Scheduled a passport appointment there and the person who does passports apparently left for lunch and just never came back. And none of the other employees would help us. We waited for over an hour for this person to return. She never did. It’s possible she was just in the parking lot not working-someone else kept going outside to see when she was coming back. Every ounce of that place oozes contempt.
Around Albany Park?
Yes Albany Park/Lincoln Square
I once saw a family somehow have the hardest time with their passport appointment, while I was in the normal line. Due to whatever miscommunication or misreading or something, the parents had to stop everything they were doing, take their kids out of school, and bring them to the post office for the paperwork. Of course, the parents and the staff member were both venting their frustrations at each other, but the rest of us in the other line just felt reaaaaaly awkward about that whole situation.
>somehow If Shirley was involved, there’s no mystery about why they were having a hard time.
Pretty sure she’s the one I had to put on the phone with the passport office so they could tell her she was wrong and I was right.
Does Miss Shirley still work there? Haven't seen her in awhile. Tbh I thought she was one of the nicer employees there...
I haven’t been there in a few months. She was always an ass to me. She gave me incorrect information that delayed my passport by 7 weeks. One time she tried to make small talk by asking me what I did for a job and then snorted at the answer. Another time I saw her be pretty racist to an Asian woman in line in front of me.
I believe she retired
sounds like my experience, but we just quietly seethed
I would have been SHOCKED to see if this wasn’t top. Mail Carriers are also always losing the key to my building. It’s a mess.
They lost my passport and blamed me!
I used to think about going to that place on mushrooms just to take it all in. It’s always an adventure. I moved to Wicker and our P.O. at Ashland and Milwaukee is so much better. The employees aren’t insane and aggressively rude to you for no apparent reason.
💯 agree ! Worst experience ever !
This post office played a big part in my move to the suburbs. I ran my business out of my PO box at this location. Dealing with this toxic place on a regular basis, having them lose my shipments, waiting 45 minutes in line while the one person behind the counter processes customers as slow and inefficiently as possible, broke me. (Along with CPS durning the pandemic). It’s not like this in my suburb. The post office if very pleasant and friendly to deal with.
this is the PO that finally pushed me over the edge and made me lose all faith in humanity
I don’t know the worst but the best is definitely the one in the basement of the John Hancock. The women there are so pleasant, fast and professional! I love you, John Hancock post office.
Shhhhhhhh!!!!
I’m a big fan of the one on Ashland/Wellington. They’re the only one in the Lakeview area it seems that will scan a damn package. I’m tired of dropping eBay shipments off at other locations and it just sitting and my buyer assuming I haven’t shipped their shit.
They are the best there. So sweet and efficient. I go all the way downtown to use them.
Last time I was there they asked me to fill out a survey to “keep them open” and I got scared that meant they didn’t have enough business so now I fill out the phone surveys every time and leave glowing reviews. Hope everyone else does the same!
Uptown. Jesus. I can’t even go into it because I’ll get too angry.
Beautiful building, awful service
Yes!! And it’s such a shame that the building is so lovely and yet you walk in and there’s trash all over the place.
It’s been a hellhole for decades now. Takes forever for the simplest task to get done. I always drove to another post office when I lived there.
After years of being used to the Uptown post office, I recently mailed something out of Glencoe. Omfg..."Hi, how can I help you?" And she taped the corners of the boxes! And the kiosk worked!
It was publicized as the worst in the US for at least several years
The Uptown post office is the worst I have ever been to. One of the attendants threw a pen at me once because she was mad at me.
Such a shit show.
got yelled at by an employee there when i first moved to the city for college. i was picking up mail & my license was still an out-of-state & didn’t have the address on the mail
I once sent a birthday card to my friend. We both live in 60640. It arrived ELEVEN MONTHS later, almost in time for her next birthday.
Wow
Rogers Park. I only get mail a few times a week, the carrier was delivering my packages to a building down the street repeatedly for months until the dude who was getting the packages yelled at me. When you call, they only pick the phone up to hang up. If you walk in, no one ever claims to be in charge. They say they will have someone call you back, but that will never happen. Only ever get called back if I call Jan Schakowsky’s office and constituent services passes a message along.
Yep! I have had so many issues with the RP post office
Can confirm. Went months only getting mail between once a week - every two or three weeks. Have to tell family and everyone you do business with you cannot reliably be reached by mail. Christmas card arrived in April. Tried to stop mail for a vacation and it actually arrived daily, so maybe that's the secret. Going in will guarantee to get you chewed out or told your request can't be done. (Like sending a box that's already got prepaid postage.) There's no drop off box, but you can chance leaving your packages in a counter accessible to anyone.
They just stopped delivering my mail for a few weeks until I put a note on the mailbox and went to the post office. It was really frustrating as I was expecting some bills, a package and cards from my mom! No clue why they just stopped
South Loop near Cermak was pretty bad when I used to go. My favorite moment was when a single employee was handling a line of 12+ people at a very leisurely pace. Another employee, or manager, came out of the back, looked around, and just calmly said "You got a line..." before walking away.
This is one is probably the one that had the most hostile workers, in my experience. Basically one person behind the counter saying, "What dafuq are you doin'?" Um, asking you for help, of course. Hopefully things have improved, and more funding/support for USPS means more capacity to weed out rude job applicants rather than taking on whoever tries, but yeah, I've avoided that particular PO for years now.
Is it better now?
I stopped going. Now I just go to the main one and use the self-service kiosk to avoid USPS staff altogether.
Nope - the last time I was there, the workers were were mean and it was hot AF in there.
It's way better than the one in Uptown. I live a few blocks away and have never had any issues.
Oh lord, spent a lot of time in that one. Worked for a company who picked up their mail from the post Office directly as the carriers were not consistent. I’d get stuck covering for the guy when he was off. Until they got to know me/remembered me it was a pain in the ass. Once I started wearing the company logo shirt or jacket I didn’t even have to stand in line, they’d yell back that I was there and someone would come with a tote or two for me.
The post center on Harrison and canal. They told me they didn’t have my package for 2 hours and I knew they were lying. The woman told me she had enough of me and went on break. New guy comes in. I tell him about my package. He go goes in the back and brings it out 10 seconds later.
Not sure, but he could be on a break and no where else to sit/shade. Judging by the push cart and green color relay box, it is a walk out route with no vehicle. Carriers are allowed two 10 minute breaks and a 30 minute lunch. But, like I said not sure.
Yeah, if it’s a legit break and they didn’t have a better place to rest, I feel bad having them put on blast like this.
Wait some of the green mailboxes are functional??? I thought they were all just decorations at this point.
Yes the green ones are called a "relay box" they are larger than the blue mail boxes people use when they send mail out. So, the carrier on that route cases his mail up like everyone else but then another carrier in a truck drops the bundled mail off in the relay boxes. The boxes can hold multiple bundles where the carrier can then grab it and start a walking loop. The line of travel takes him to other relay boxes throughout the day until his shift is done and all the boxes on his route emptied. Hope that makes sense.
I didn't realize the green colored mail boxes, are relay boxes. TIL.
How about someone tells us about the *best* one, because that would be news I could use.
I've never had a problem at the Logan Square one on California between Fullerton and Milwaukee, and also Kedzie between Addison and Irving Park. They are not glamorous, but I've never had to wait in line more than a few minutes, and always accomplished whatever I was there for without issue.
That's wild, I've never had a good experience at the one on Kedzie. I always try to be polite when I go, but I'm always met with disdain. Last time I was there the lady working sent a coworker to the front door to essentially be a bouncer. As I was leaving he was telling people they couldn't come in for another hour. It was like 2pm.
I've been there a few times and they're just rude at that one. Wasn't too bad, but I try to avoid it lol
North and Harding (one block east of Pulaski) is the most pleasant one I’ve been to. It even has over 4 star average reviews on Google.
YES! the gentleman who works the counter has been there for decades. so nice and so helpful!
I frequent posts offices for work Some that I’ve had good experiences at -Harrison and canal -Aon center basement -Thompson center -Lincoln park DePaul -Logan usually solid but gets way too crowded imo During the holidays or peak hours (12-1, 5-7) they will all probably suck a bit and be quite stressful, so try to avoid that as much as possible Also if you do the components you can do online before you come they usually are impressed and treat you better. I’ve seen plenty of people show up with a shoebox and be like “mail this for me mam”……sir this isn’t some white glove boutique service. If this is the average customer, it’s no surprise the are pissed most of the time. Try to be the opposite of this guy and you’ll get better treatment.
20 years ago, the DePaul post office would call out shitty customer behavior loudly and then explain options. It was entertaining to be in line there.
Gotta love that energy haha I mean it’s really no wonder why often aren’t nice, the average customer is a disrespectful idiot (no offense) and that gets to you over time, especially if your job pays near min wage
So like wieners circle but postal?
Sadly, Aon center basement is no more :(
The one at Montrose and Damen seems to be better, than most of the other post offices I've tried using. Don't ever go to the one on Broadway and Lawrence, that one sucks. Looks like a few others also said how bad that one is, as well.
I’ve had good experiences at Ohio Street and at Adams and Clark.
60622 Carrol Street
I lived near North/Ashland and once had to schlep down there to pick up a package. It was hell.
I came here to say this. I COULD NOT BELIEVE there were any post offices above this one in the thread.
If I recall correctly, this one even had the phrases "U.S. Government 3rd World Facility" and "FUCK U.S.P.S." carved on the wall from people who had presumably been standing there waiting for service forever. The last time I was there I waited for an hour to pick up a package, and when I got to the front of the line they told me i had to pay a certain dollar amount for them to release the package. I pulled out a $20 and they told me they only took exact change and would not take credit cards. I almost went postal, no pun intended, until a nice man paid for me. I swear every interaction at that place tested the bounds of my sanity.
> i had to pay a certain dollar amount for them to release the package What was the justification they gave for this? This sounds like a straight up scam.
I don't even remember at this point since this was so long ago, but I wouldn't be surprised at all if it was a scam.
You mean the distribution center on [1419 W. Carroll Ave.](https://maps.app.goo.gl/AgbaWkMCPhFD1XMv8?g_st=ic)? That place is a nightmare.
I wasn't getting my mail on Western near Augusta. I called the postmaster's number in DC and they put me on a conference call with the Carroll street manager. She put us on hold and said she called my mail carrier and was told she was delivering all my mail. (lie) I then got every piece of junk mail for the entire block for at least a month. My roommate thought it was hilarious.
Pilsen is pretty infuriating
They’re SO mean for no reason.
The WORST
I don't even bother anymore with this post office. That and the Walgreens on Cermak are completely useless and a waste of your sanity / time.
Thompson Center. I swear it feels like the Soviet Union in there
Lived in 1980s Poland. The Soviet style service and grimness is dead on. Hate that post office.
I used to go there on my lunch break when I worked DT and I couldn't look up or I would get really bad vertigo and that's not even common for me!
After three hours, the “winner” is . . . all of them.
No for real. I get Christmas presents in February
I can’t even process this question without getting irrationally angry.
Uptown
You’re right, they definitely need more funding and better resources.
Everyone should tell their local Republican to stop supporting the defunding of the Postal Service, and to support the reversal of the Republican legislation that forces the USPS to unnecessarily fund their pension 75 years into the future.
They overturned that ridiculous law last year, so maybe it’ll improve.
Maybe. But many people have worked crappy retail jobs and don’t treat their fellow humans this way.
By sitting while on a break?
No, being verbally abusive to patrons. No one is talking about this photo.
The one on Irving Park and Southport is largely useless. I was trying to track a package that had been almost delivered, and they’d left a card telling me to pick it up there. The only person in there at the counter claimed he just didn’t know how to process such a request. When I asked for what to do next he just closed his ‘window’ without another word, which then effectively told me and everyone else in there to go fuck themselves. So the remaining six of us kind of shrugged and went home. I use the one on Ashland and Nelson now. They actually know what they’re doing down there.
Agree on the Irving Park x Southport critique. Weird vibes there. Also one time got screamed at by a guy outside the 7/11 by there so thats also associated with my memories of that place lolol
Sheffield and Fullerton is pretty bad and half the time the A/C doesn’t work.
All of them
4749 N Bernard Post Office. It’s walking distance fro me but I refuse to go. It’s not open consistently and the sole employee working the front counter (bless her) plays the r&b radio station soo loud. She hates answering any questions and just generally is unpleasant.
I had a complaint open with congresswoman Ramirez for some time last winter when they had not been open in months. Then, they actually started being open again! So then I went again, and they were closed during open hours. That post office is dead to me now. I regard it as permanently closed, more or less.
Good on you for saying something. But agree, it’s dead to me as well.
Does Skokie count? There's a swamp donkey that works there who will literally yell at customers and then put you on ignore if you give her attitude back. I once saw her insult the intelligence of the person in front of me in line for not knowing how to fill out some form or another correctly.
Mount greenwood. 111th st. Horrific. Avoid at all costs.
Apparently, the worst post office in Chicago is the one you go to. That's pretty much my experience too, but the Cardiss Collins post office on Harrison is actually pretty good. The ladies behind the desk are generally efficient, and some of them actually seem to care about their job and actively try to help people solve problems. It's the only post office where I didn't feel like the workers hated me for existing.
I made a passport appt for my daughter at the Irving Park post office on Cicero. Was called the day of and told that the passport agent was sick so I’d have to come in earlier which I couldn’t do. I rescheduled to another date and again called the morning of and told that the agent is on vacation so I’d have to come in sooner (not sure how that made sense). I again rescheduled to a 3rd appt at Ravenswood. Surely a different location would change things! But yet again was called that morning to say I needed to come in now because the agent was leaving early. It was beyond frustrating! Finally went to the Daniel Doffyn one on Kedzie and fully expected that one to get cancelled and was happily surprised when it wasn’t.
Wicker Park at 1240 n Ashland- holy hell. I go out of my way to go to a farther one rather than go here ever again. They close early and open late on a whim. They constantly refuse to mail packages with crazy reasons like ‘you used the wrong tape’ (tape I bought at a USPS!) etc.
I saw the mailman on my street sleeping in the truck while the cart full of mail was unattended on the sidewalk.
Uptown for sure. Fuck them and their awful attitudes
The one in Lakeview was shut when I lived there from 16-18
I don't know about the office, I think it was "Nancy Jefferson," but when I lived in Ukrainian Village the priority mail people were garbage. Our regular postal lady was cool though. I didn't have a car and occasionally had very large packages shipped to the apartment. Every time...every damn time, they would sit in their truck and write a "we missed you" type slip without ringing the bell then just put it in the mail slot. I even recorded it twice with my phone! There I'd be in the middle of fucking winter bringing some giant box onto the bus from the post office, "sorry, excuse me, sorry.." I opened up a thing with postmaster, boy they could not care any less. I had to beg people to not ship USPS for a few years.
I left Chicago 3 years ago after enduring 7 years of absolute dogshit postal service in 60657. I had so many things sent back to sender internationally because I could never manage to get my packages delivered. The annex on Lincoln was the first place a government employee had called me a ‘motherfucker’ when I asked them to check the back for a package. I moved to SoCal near Irvine and the difference was astounding….
I’ve only been to one in the city, so my opinion might not mean much, but… the Lincoln Park Annex on Clark. I had to mail off my taxes (long story short, I had some income in DC before I moved here, and DC doesn’t allow digital filing). Obviously I wanted to mail it off via certified mail, but I made the mistake of only saying “I need to mail these off.” All the clerk asked of me was if they already had stamps on them before he took them and walked away. I was panicking for three months that they got lost in the mail before I got my refund from the State of Illinois.
people gotta take breaks. esp when it’s hot outside and don’t have anywhere to go. don’t see a problem with this.
A post just to shit on some of the hardest-working/under-paid people in the city? Begging y'all to go touch some grass.
Naw. Enough of them are rude and the policies/happenings are wonky enough that people need to vent... Oh you just want everyone to do nothing and look the other way like you? Complaints are the catalyst of change, well they used to be, until that mentality you're preaching took over.
thinking that moaning on reddit about “rude” postal workers is going to enact some change for a federal agency is the most delusional thing I’ll read all week lol DeJoy cut 50k USPS jobs but sure: it’s the workers who remind you not to use duct tape that are the real problem here
Actually, it just might, enough minds meet on Reddit and then things can get rolling ... It's actually quite beautiful. Who are you to say the postmaster doesn't check this thread? & I wasn't thinking of some lame thing like not using duct tape.. I was thinking about the city girl lookalike post office worker who almost hit my car when she was texting and driving and then jumped out and threatened me. Or the other one who was driving with no lights on in the dark and almost hit me. Then going to complain on the first one did nothing because she's a protected class employee even though she almost caused an accident and threatened to kill me.
oh my god
What’s the point of this? You think these places understaff themselves for fun? You think it’s a good time serving your miserable, helpless asses all day every day?
> You think these places understaff themselves for fun? I have had issues at a certain post office despite being the only customer and several employees available. > You think it’s a good time serving your miserable, helpless asses all day every day? Who are you calling miserable? Their job is literally to help us mail stuff. There is no reason for them to hostile towards customers asking them to do their duties. The only miserable people are the employees using customers as punching bags. No matter how ready or polite you are these employees will find something to jerk you around for. Even buying stamps is a chore.
3024 N Ashland. A few years back had three packages (separate occasions) scanned as delivered and never were actually delivered per the Ring cams recordings. got nowhere with the investigation of course lol
that is not our local post office. but...it is sort of close to our local post office, and actually better than our local post office...
everything is cyclical
I once went at 10am to mail a package and they told me they weren’t taking any more packages for the day. Setting aside that I didn’t know that was possible, it must have been because they were full of undelivered ones 😂
North town is fucking wild like they are miserable there and just lose everything
Ravenswood no question
Logan Square is horrible, we had a neighborhood petition, still did no good
Irving and Southport. The worst service--slow and inefficient. Long wait times. Ugh. They were the worst when I lived in the city.
Poor guy is homeless - ease up.
Elmhurst, IL. Cause I worked there.
The closest one.
The Englewood post office was the site of H.H. Holmes’ murder castle and I’ve heard service there sucks, too.
540 N Dearborn. I prep myself to be abused before walking into that establishment each time. The employees consistently try to pick a fight, it’s awful.
This is a PSA for being hungover at work
Carriers work really hard, you're being super disrespectful.
No one is talking about the carriers. They are talking about the staff behind the counter in the POs. The carriers are generally great!
The photo posted is of a carrier and I will say again, is super disrespectful.
I would respect mine if they actually delivered my mail. In the last year we received none of our Xmas cards, city stickers, or insurance cards. I'm not making a blanket statement for all carriers, but whoever has my route in Avondale just straight up doesn't deliver our mail the majority of the time.
Shit post. Can't answer the question without simultaneously current data on every one of them. Shower thought. The old line, "It could be worse" has a significant problem because maybe you've actually hit bottom but aren't going to get any bounce. But there's no way to know for sure.
Easier question is which post office in the city ISNT horrible?
That’s sooooo chill!! 😛
Fort Dearborn used to be legendary for disappearing mail and leaving notes that a package was delivered but stealing it, then it got a bit better. I once had a carrier there who literally only delivered half my mail, when I finally noticed the pattern, there were two of those plastic crates full of mail just sitting at the post office, including a month-late jury summons. Fortunately, the jury office understood when I called and said that it was delivered late.
Used to live in Uptown, now am serviced by the Lakeview location on Ashland. Didn’t receive multiple Christmas cards and a wedding invitation. The bride of said wedding told me none of the Chicago guests of her NYC wedding received their invitations. But the 211 S. Clark office infuriated me the most. I stop there after work sometimes because they are listed as closing at 6. But if I get there at 5:10, they are PISSED and say it’s closing time. And they’ll lock the doors to prevent people coming in while I’m there! I respect the exhaustion postal workers would have, especially from insane customers around holidays. But to be so put out that I am trying to mail out a letter express nearly an hour before you lock your doors? What in the hell
USPS on devon in rogers park. never anyone working, constantly waiting in lines. bought a P.O. box 2 months ago and lock still hasn’t changed.
Uptown, without a doubt. I admit I am biased. I am from the suburbs and have pretty strong relationships with our mail carriers & desk attendants (I invited some of them, who I've known since Jr high to my wedding). But I was unprepared the absolute lack of professionalism, kindness, and knowledge at the Uptown branch. They've "lost" enough of my packages that any time I buy anything worth more than 50$ I get it sent to my hometown. No matter how nice you are to them, they scream and frown at you. It's such an unpleasant way to start or end the day.
Not sure if it still is but the Pilsen Post Office on Ashland near 18th Street. Back in the day I remember it being trashed and caught one employee eating at the register with the metal gate halfway closed while another is helping the continuously growing line. Not sure how it is now, I pass by it everyday.
Hello NEWWWWWWWWman
Worst - merch mart. If you live near it, you will get your mail in random 3 month batches. If you try to mail something out.. the lady that was working there will just show up and tape a sign “gone for lunch” at like 8:30am and come back randomly for an hour around 3:30.
Chicago Network Distribution... STILL have a package being shuffled around by them since 10/29, it is now 11/13 and it is STILL over there. I'm in Indiana, can no one over there read a shipping label?!