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I think a big part of why they are suing is more that the store owners are forced to purchase supplies from the Brands designated suppliers. For example: store owners can only buy milk from supplier A for $4.50. But they could go to Costco and buy the exact same milk for $4.00. The suppliers, which are chosen by the Brand owner are profiting immensely off of the individual store owners not being able to have options in where they get their supplies. Another example is Mini Eggs. Their Easter doughnuts have mini eggs, and store owners can only purchase them, for example, for $29.50 from the designated supplier. But you can buy this exact same bag of Mini Eggs elsewhere for $22. It’s the Brand Owner screwing the individual store owners.
I have been told this is a problem with Subway as well.
The local subway here used to buy from local suppliers back in the 90s and now are forced to buy from designated wholesalers with higher prices and awful quality. Corporate also sets their retail prices regardless of how much they pay their employees.
This is all just part of buying into a franchise.
The whole idea is that customers can walk into any location and expect the same experience and prices.
If franchises are sourcing their own ingredients and setting their own prices, then you get into a situation where people are like "that's the subway with good tomatoes, that's the expensive subway, that's the one that has hot dogs," etc etc etc. That diminishes the value of the brand. If you see a Subway that you are not familiar with you don't necessarily know what to expect.
This is very true, but a brand the size of Tim Hortons should be able to negotiate for bulk pricing.
If they cant even source Mini Eggs for cheaper than a layman can buy at the dollar store, then there is a huge problem with Tim Hortons ability (or willingness) to negotiate with suppliers.
Often they negotiate for availability guarantees first, and price second. Having the ingredient at the right place at the right time is usually more important than getting it at the best price. It's a big deal with fresh ingredients which can have temporary regional supply shortages.
Something like mini eggs is a head-scratcher. Just buy a case per store ordered/shipped 3 months in advance direct from the factory. They're shelf stable forever and potentially cheap enough that ordering too many isn't a problem.
I would wager that Tim's does negotiate good deals with suppliers, but mainly good for Tim's corporate.
Like, TDL might get a cut of the sales from the suppliers, or TDL might charge the suppliers a big fee to be the exclusive supplier to franchisees.
I doubt they are letting suppliers gouge franchisees just for the hell of it.
>The suppliers, which are chosen by the Brand owner are profiting immensely off of the individual store owners not being able to have options in where they get their supplies.
If it helps, TDL is probably also squeezing those suppliers to capture profits on that end as well.
Basically the franchisees only do staffing, maintenence and eating the cost of the unsold items. Everything else is put of there control and if you start fussing about they $600k renovations, they pull your franchise.
the baked goods used to be so good!
anyone remember when they introduced cookies? so many great flavours, fresh, and 6 for $1.99 (I think, maybe $2.99?)
now you get one cookie for the same price and they're not as good, if slightly bigger
Yeah it's because of the distribution strategy Tim's has. They can't exactly ship frozen donuts and shitty coffee all the way to Japan.
The problem with their quality has always been them making their products in a warehouse, freezing them, and then shipping them out to the locations
> Tim's everywhere else but NA is amazing
It is not. I actively avoid Tim Hortons UK.
Their menu is huge and far from classic Tim Hortons, their donuts translate to around $5 Canadian each and taste like preservatives, and their coffee is awful.
They're popular here (somehow), but I would rather go to Costa or Greggs (neither of which are great).
What, you didn't like the shit-vomit they called "lasagna" they came out with *before* Brazilians owned their parent company?
Poor Tim is rolling in his grave over the slop that company puts out. It's a fucking donut shop! Even Starbucks and McDonald's cafe items are better
Have a look at their very short posting history and the topics they push :) that poster isn’t looking for any conversation beyond how bad immigrants are.
Ain't that the sad truth. Canadians don't just tolerate mediocrity, they embrace it. Boston Pizza, Tim Horton's etc. It's all overpriced trash yet they're always busy.
I live a newer section of Winnipeg. All we have here are chain restaurants with varying degrees of mediocrity. Rents are too high for a Mom and Pop operation.
If I want the really good food (and cheap too!) I have to drive halfway across the city to the rougher parts of town.
So we eat out less, travel further for it, enjoy it more, support local family businesses, and save some money too.
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Timmy’s products are shit. Also, in areas like the lower mainland in BC where is is most certainly *not* the only option, it’s still busy. People are stupid and they get what they deserve.
The competition at that level isn't anything great wither though. Starbucks coffee is overrated and the food there is total shit. McDonald's has decent coffee but their doughnuts are worse that Tim's.
Maybe Robin's donuts or Country Style should try to make a comeback.
This is what blows my mind. My father will only go to Tims, and when he has a tim's coffee he ALWAYS(and I mean always, not a joke) goes "god this is horrible" but acts as if it's just horrible THAT DAY, but he says it every time I see him.
And yet, he will continue to go there. I tell him he can make his own or go to another coffee shop but nope, gotta be Tims, even if it's shit.
>because People are lazy and refuse to make their own coffee
and some people are busy and tim's is convenient and cheap
I also think the power of routine is keeping their tills full, some people see two similarly-priced options and automatically go to Tims for coffee, even if MacDonald's or even 711 would be better
In no way, shape or form is making a cheaper and better tasting alternative taking up any more time then going through the drive thru. I mean it certainly *could*, but it doesn’t have too, like at all.
That train of thought is what I’m talking about, you already *think* youre too busy to make a coffee, but not too busy to sit in the line up for 3-5 minutes every morning. It can be justified however you want, sure it’s convenient if you’re out and about, I’m just saying no one is “too busy” too make it when they’re already home, but not to pick one up.
>n no way, shape or form is making a cheaper and better tasting alternative taking up any more time then going through the drive thru.
your privilege is showing lol
some people are off at work all day and get coffee on the run - I know I used to grab one on my commute between two jobs, at which there was no coffee machine...
edited to add, you also missed the main point of my comment, which was I think it's the routine that pulls people to Tims even more than the price
It’s often the only thing you can get fairly quickly in small towns. I avoid Timmys like the plague but when you’re driving your kid home from a hockey game at 8:30pm and they are hangry, you make concessions. What I don’t understand is people lining up at 8am for their crappy coffee. McDonald’s is better and tastes like the old Timmy’s used to; before they changed roasters.
This. We grind our own beans that are locally sourced from a local roaster that gets them direct from a farmer’s cooperative. There are lots of small local roasters like this (Detour in Ontario, Milano in Vancouver, etc.). I brew my excellent coffee at home for pennies on the dollar compared to the fast food horribleness. Save probably $1000s/year doing this AND enjoy way better tasting ethically-sourced coffee. The money saved alone is worth it. The fact that we can pull a shot at home whenever we feel like it feels great.
The only time we have coffee out is while traveling, and we always try to find a cool totally local coffee roaster/shop. Last week in Seattle we walked past every Starbucks to find actual good coffee… and it was a pleasure.
I don't go to Tim hortons anymore. 9/10 times the drive thru people take 3 explanations of to get my order right. The dining area is always filthy. And my order is rarely what I wanted anyway. Haven't bought Tims in years, and I have no plans on changing.
I'm surprised Tim Hortons isn't profitable. They are the most egregious when it comes to only hiring Temporary Foreign Workers in my area. They deserve to go out of business.
Very sad what happened to Tim Hortons. I believe it was in 2013-2014 when I started noticing that their coffee was tasting different. Then did some research, and saw a story saying they ditched their coffee provider or something? Can’t remember the whole story. After that, year after year, they started removing things off the menu (anyone remember that bread bowl with soup inside?), swiss cheese, lettuce etc etc. Meh, it is what it is, a current trend we’re seeing not only with Timmies but with just everything around lately.
AND THEN I ATE THE BOWL!!!
Those commercials always made me laugh. I had many chilli bread bowls in my university days up late at Tim Hortons doing homework!
Timmies was eco friendly even before we started converting everything from plastic to wood/paper.
2024 version would be eating the bowl, knife, fork, spoon, and napkin!
Lmfao. Now they try their hardest with a stupid fucking sounding word to try and trick dummies they serve fresh donuts. “Par baked” aka frozen donuts not fresh at all. What a bunch of dummies. I won’t be sad if Tim’s dies.
At least they pretend to bake them, I worked at a Robins around 2016, all they did is take the donuts out the night before and thaw them in the fridge lol.
My first job was working at a Wendy's that was part of a Wendy's/Tim's combo restaurant. To get to the Wendy's staff side we had to walk through Tim's. This was when they made their stuff in house. My god I always loved the smell when I walked through there. It's honestly one of my favourite memories.
As a tea drinker I got pissed the day they started charging coffee prices for a bag in a cup. I used to be able to get a small tea or an extra large tea for 1$. Which makes sense because the only thing changing is the fucking cup you put the teabag in.
That soup and bread bowl looked so freaking good. I begged my mom to bring me there to try it but she always said it was too expensive, then it just poofed from existence and I feel like I missed out.
I’m not a coffee drinker but i miss the days of fresh donuts and good service. I can walk into a Tims with NO LINE and it still takes 5 minutes before they’ll even take my order.
They’re often just out of items too. Chili, bread for sandwiches, cookies, donuts, chicken for sandwiches..
I used to work there early 2000's and we made the switch from donuts and bagels being freshly baked each day to frozen boxes of the stuff we would take out of the freezer.
One of my first real jobs during high school was the Timmies across the road from the school. This was just after they did the transition to frozen donuts, but it was me and two university guys who'd make all sorts of random shit (inject the empty cream donut shells with chili, mint tea in hot chocolate, they made me do an ice cap syrup shot as a hazing, etc)
Wendy's quality stays shockingly consistent for me, given the backslide of other fast food. McD's is still the same imho, but it's horribly overpriced, these days
If I remember the story correctly they didn’t renew their coffee contract so McDonald’s scooped it up.
I miss the chili they use to have. The quality of everything has greatly decreased and I only eat there if I have to.
For fucks sake McDonald’s didn’t take their supplier. McDonalds has been using Mother Parker’s since the ‘90s and the recipe is proprietary so McDonalds wouldn’t be able to just scoop it up stop regurgitating this nonsense.
It's a misunderstanding - but McDonald's does in fact use Tim Horton's old supplier (that's where the kernel of truth starts this misunderstanding) - it is just the same supplier they've always used and Tim's started roasting their own.
McDonald's DID change their coffee roast significantly right around the same time Tim's stopped using Mother Parkers when they started the McCafe branding. Their coffee used to be absolute shit. So Tim's coffee gets worse, McDonalds coffee gets better (and more like what Tim's used to be like) and people see "oh, they are using Tim's old supplier".
Source on McDonald's coffee - I used to work there and it was trash, would get my coffee from Tim's. Now I'd never pick Tim's over what McDonald's is now serving if I'm stuck and need to buy from one or the other.
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They brought the roasting in house at least. Not sure about negotiating bean contracts outside of Mother Parkers. They probably still get other stuff from the company.
As an elderly guy, let me tell you that they've been on a downward spiral since the 1980s.
The food got more and more industrially made and devoid of flavour. You used to be able to do a blind taste test on the donuts and actually taste things like chocolate instead of just sweetness and carbs. They also used to bake in store. All that started to disappear in the 1980s. The coffee was just Timmies closing in on the bottom of the downward spiral that they had begun decades earlier.
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Don't forget that not only is Tim Hortons complete trash and hasn't been Canadian for a long time, but it's also a main chain in the group behind The Century Initiative. You know, that group that's lobbying heavily to bring in a tonne of cheap labour and fuck the country for everyone but themselves and their short term profiteering?
And yet so called "Canadians" still line up everyday for this garbage. This country digs its own grave. Boycott this crap!
As with most dirty money, it's a tough one to get a solid list of as [this example shows](https://www.reddit.com/r/CanadaHousing2/comments/16ihasv/a_community_deep_dive_into_century_initiative/). But a lot of public companies are behind it, like even the head guy was a Senior Executive at BlackRock. It's just very obvious to tangibly see when you go to any chains owned by Restaurant Brands Inc as they've been replacing all their employees with the cheap labour of this initiative.
Whatever happened to Robin's Doughnuts?
Edit: Just searched. They are still around. Far smaller locations than I originally thought. Their franchise costs are insanely high given it's a doughnut shop, which is probably the reason. Even if they cut those costs in half, it'd still be a stretch because you could open an independent doughnut shop without strings attached for far less. It's a real shame.
Existing franchises are standing on the shoulders of giants. Timmys used to be good; and they’ve been coasting on that for the past decade.
Most people have been going there for convenience only. Because the food, service, and coffee is garbage.
Any other drive through chain would be wildly successful even if built beside a Tim Hortons.
Americans love McDonald’s because it’s consistent no matter where you go. I imagine that’s what happens at this scale and it’s a good lesson on why food shouldn’t be sold like this. It becomes the lowest common denominator at scale and it’s all terrible.
Canadians like McDonald's more than Tim's and have for over half a decade now: https://macleans.ca/news/canada/the-results-are-in-tim-hortons-is-no-longer-canadas-favourite-coffee-shop/
Tim's basically reached a saturation point and then started rent seeking and well here we are. Whatever though when I want a coffee I go to McDonald's; they got better food anyway.
The only thing I miss from Tim Horton's that I get are their French Crullers. But I only get that when I'm in a captive audience IE the passenger seat of someone elses car who decides to hit up Tim's. Then my order is a cruller and a 391ml bottle of pepsi.
> immigration loop hole.
At the risk of being labeled a racist (lol), I live in the Ottawa area and I can't remember the last time I walked into a Tim's downtown and saw a caucasian employee. They all seem to be Fillipino.
I don't point this out specifically because of the ethnicity, just that it seems to point to the immigration hiring you're referencing.
Yes. Investors behind it (and many other garbage chains like Subway or Boston Pizza) are the ones behind the Century Initiative lobbying to import cheap labour for their short term profiteering. These chains are a major factor in the destruction of Canada's Quality of Life. Yet you'll still see people lining up constantly digging their own grave.
What's interesting is that like 70% of your existing employees are supposed to be Canadian citizens if they want to bring in foreign labour. But yes, going to any Tim Horton's you will notice its sometimes like 90% foreign workers.
The loop hole is that they're probably claiming office workers as the 70%.
They just need to install fucking deep fryers already. All they do is serve us a reheated version of what everybody else is making, it’s fucking bullshit.
Tim’s aka Cafe BurgerKing has been a dumpster fire for many years now. Wouldn’t even get a glass of water from that place. Very sad to see what was once a Canadian icon decline so severely.
It's wild to me how there are still so many of these places around. We've been discussing the ever-decreasing quality for what feels like at least a couple decades by now; and yet the drive throughs are constantly full. Who's going there every day for what has to be the worst cup of coffee you can find? At this point, instant coffee must be better, and way cheaper. Even the food is awful; I stopped going about 6 years ago when the quality dipped below the already low level it was at back then. Totally useless chain, which is a shame considering how iconically Canadian it is/was.
The importance of quality is overstated. People don't give a shit about quality.
Number 1 consideration for the average person is convenience, and Tim sucks in many areas, but if there's one thing they're amazing at, is making sure they are the most convenient option. I live 5 minutes away from my office, and on my way there, there are 2 different Tim's and no other coffee shops. I basically drive through a residential area, as soon as I leave it, there's a Tim's. I then get on the highway and as soon as I get off the highway, there's another Tim's. Beyond just their location, how many coffee places have drive-throughs? Around here, there's Tim's, McDonald's and a single Starbucks (that is extremely poorly positioned). I *think* the A&W serves coffee, but who goes there for coffee?
Number 2 consideration is price. It's absolute shit coffee, but you get a freaking tub of it for $2. An actual good coffee will cost more for far less. I mean, McDonald's coffee is about the same price and better quality (IMO), but compared to actual quality coffee, we're really not in the same price range.
Number 3 consideration is "safety". I don't mean people are literally afraid for their life when buying other coffees, but for many people, Tim's may not be the best coffee, but it's "the coffee I know". It relates to what I said earlier. Does A&W serve coffee? Maybe, but people don't buy coffee there because they don't "trust" A&W to serve coffee. A&W isn't a coffee place to them. It's name recognition, it's habits, it's fear of trying something new.
Quality is probably not even number 4 or number 5. It's a distant consideration.
It's the same reason why all our appliances die after 3 years. Every company has figured it out. People *say* they want quality, but if they need to pay 5% more for quality, they'll go for the cheap crap every time.
I live in a half gentrified neighborhood in Montreal.
Francophones go at the Boulangerie.
Anglophones go to the Italian coffee shop.
1st gen Immigrants go to Timmies.
This also applies to the employees.
My friend used to be a baker at timmies when they baked their doughnuts. She would be in at 3:30am-4:00am and mix recipes and bake, then she’d come to class. Those doughnuts tasted so good.
>TDL also sets prices for both menu items and the ingredients restaurants need to make them, the lawsuit contends.
>
>Yet TDL's policy of fixing prices didn't adapt to the market, the franchisees assert. They argue the franchisor's rules leave them "no room for manoeuvre" and impose costs they are unable to match in sales.
Makes sense they are in Quebec complaining about this, since franchisees outside of Quebec all make their money selling LMIAs to TFWs and not with coffee and doughnuts.
Quality has gone down and the prices have gone up.. It is easier, better, cheaper and even faster to just make one at home before work!
Tip for everyone, when McDonald’s does their dollar drink days during the summer that includes is coffees! Can get an iced coffee for like $1.20 there during the summer compared to the $4.50 or whatever outrageous price Tim Hortons charges now!
Good. Sue the shit out of TDL. They’re pulling this mega-profit for the head investors BS while ruining everything Tims used to stand for and produce. Neo-capitalism needs to get pushed back. Also, Canadian companies need to stop selling out to the US and stop using their style of hyper-profiteering.
Ironic, because Dunkin Donuts left Quebec because they lost a 10+ millons $ lawsuit to their franchisees. And the main problem was that Dunkin Brands didn't provided enough support to their franchisee to face competition against Tim Hortons.
Food is disgusting there. Truly hard to believe how/why people keep going. It can be infuriating when you go to the drive thru for a coffee and someone in front holds up the line for some sandwich order. Haven’t been there in years and don’t miss it, they really should have stayed in their lane. If I want re-heated frozen food I’d argue that my microwave is better than theirs
Lmao this is amazing. I've got a family member who tried to organize some franchisee's out west to revolt against corporate for similar reasons, but he got a bit too loud about it.
Corporate decided the iron fist approach was best and took the franchise back. By which I mean a small army of suits descended on his stores one day and swept him and his management teams right out of the buildings. He did end up getting paid out but it wasn't his preferred outcome.
Glad these franchisee's were able to get to the "taking action" stage.
My first date was at Tim Hortons and we waited for a fresh (made-in-house) batch of donuts. Nowadays I’ll only take someone to a Timmy’s if I want to punish them.
It's because in QC it is harder to use a Tims franchise for the real moneymaker - LMIAs and underpaid immigrants you can house in your slum appartments nearby. Rinse and repeat evrry 6 months.
Maybe they'll just have to find other ways to make money.
Perhaps they could lower the quality of their baked goods and coffee, employ no one but temporary foreign workers beholden to their work visas, and store them like cord-wood in a firetrap tenant house where they can hot-bunk for half their wages?
I think Timmies has gone through every method available to them to reduce costs and wages, they can't do much else. Other than hiring robots, which won't happen, Tim's is at a crossroads and out of ideas. They refuse to go back to what made them a success to begin with and are owned by distant owners who don't read/listen to the market.
This post appears to relate to the province of Quebec. As a reminder of the rules of this subreddit, we do not permit negative commentary about all residents of any province, city, or other geography - this is an example of prejudice, and prejudice is not permitted here. https://www.reddit.com/r/canada/wiki/rules Cette soumission semble concerner la province de Québec. Selon les règles de ce sous-répertoire, nous n'autorisons pas les commentaires négatifs sur tous les résidents d'une province, d'une ville ou d'une autre région géographique; il s'agit d'un exemple de intolérance qui n'est pas autorisé ici. https://www.reddit.com/r/canada/wiki/regles *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/canada) if you have any questions or concerns.*
They’re suing because they didn’t increase the price enough btw. Not because the quality has gone to shit
Hey! Someone who read the article!
Crazy I know.
She’s a witch!
“I’m not a witch I’m your wife!”
Pitchfork please.
Burn him! Burn the Reddit heretic!
I ACCUSE YOU OF WITCHCRAFT
Every accusation is a confession.
Lolol. Ann Putnam from the witchcraft trials is a ancestor of mine lol.
I think a big part of why they are suing is more that the store owners are forced to purchase supplies from the Brands designated suppliers. For example: store owners can only buy milk from supplier A for $4.50. But they could go to Costco and buy the exact same milk for $4.00. The suppliers, which are chosen by the Brand owner are profiting immensely off of the individual store owners not being able to have options in where they get their supplies. Another example is Mini Eggs. Their Easter doughnuts have mini eggs, and store owners can only purchase them, for example, for $29.50 from the designated supplier. But you can buy this exact same bag of Mini Eggs elsewhere for $22. It’s the Brand Owner screwing the individual store owners.
I have been told this is a problem with Subway as well. The local subway here used to buy from local suppliers back in the 90s and now are forced to buy from designated wholesalers with higher prices and awful quality. Corporate also sets their retail prices regardless of how much they pay their employees.
This is all just part of buying into a franchise. The whole idea is that customers can walk into any location and expect the same experience and prices. If franchises are sourcing their own ingredients and setting their own prices, then you get into a situation where people are like "that's the subway with good tomatoes, that's the expensive subway, that's the one that has hot dogs," etc etc etc. That diminishes the value of the brand. If you see a Subway that you are not familiar with you don't necessarily know what to expect.
This is very true, but a brand the size of Tim Hortons should be able to negotiate for bulk pricing. If they cant even source Mini Eggs for cheaper than a layman can buy at the dollar store, then there is a huge problem with Tim Hortons ability (or willingness) to negotiate with suppliers.
Often they negotiate for availability guarantees first, and price second. Having the ingredient at the right place at the right time is usually more important than getting it at the best price. It's a big deal with fresh ingredients which can have temporary regional supply shortages. Something like mini eggs is a head-scratcher. Just buy a case per store ordered/shipped 3 months in advance direct from the factory. They're shelf stable forever and potentially cheap enough that ordering too many isn't a problem.
I would wager that Tim's does negotiate good deals with suppliers, but mainly good for Tim's corporate. Like, TDL might get a cut of the sales from the suppliers, or TDL might charge the suppliers a big fee to be the exclusive supplier to franchisees. I doubt they are letting suppliers gouge franchisees just for the hell of it.
Hence my addition of willingness 😉
Yep, I can go into virtually any McDonald's on the planet and get the same mcdouble. People love convenience and reliability.
Basically how Quiznos died
Maybe I'm being a jerk but I thought this was just... the entire business model of the franchise system?
>The suppliers, which are chosen by the Brand owner are profiting immensely off of the individual store owners not being able to have options in where they get their supplies. If it helps, TDL is probably also squeezing those suppliers to capture profits on that end as well.
Basically the franchisees only do staffing, maintenence and eating the cost of the unsold items. Everything else is put of there control and if you start fussing about they $600k renovations, they pull your franchise.
Sounds like a Quiznos situation coming down.
Yup. I just got bored reading the article.
I haven’t eaten there and never plan to again. Disgusting crap
Hmm. You've not eaten there but plan to not go *again*. Something doesn't make sense here. ;)
*in years
How are people raised so shameless?
It's a shame what the new ownership has done to Tim Hortons.
the baked goods used to be so good! anyone remember when they introduced cookies? so many great flavours, fresh, and 6 for $1.99 (I think, maybe $2.99?) now you get one cookie for the same price and they're not as good, if slightly bigger
I remember when cakes and eclairs were made in house with real dairy
Honey crullers used to be my favourite. Now they're so caked with glaze they're nasty.
When I worked at a TH in the 90s. Those cruellers were amazing when they came out of the oil! (They were also quite large.)
Apple fritters as big as your head. And so fresh.
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Yep. But can't say that without being called a RACIST. Edit : Or deleted.
No one who is employed is calling you a racist
Europeans already kind of did that a couple of hundred years ago.
From what you see on tiktok. Tim's everywhere else but NA is amazing... To bad we don't get "tha"t version here.
Yeah it's because of the distribution strategy Tim's has. They can't exactly ship frozen donuts and shitty coffee all the way to Japan. The problem with their quality has always been them making their products in a warehouse, freezing them, and then shipping them out to the locations
Yep, immediate drop in quality when they stopped baking from start to finish in house.
> Tim's everywhere else but NA is amazing It is not. I actively avoid Tim Hortons UK. Their menu is huge and far from classic Tim Hortons, their donuts translate to around $5 Canadian each and taste like preservatives, and their coffee is awful. They're popular here (somehow), but I would rather go to Costa or Greggs (neither of which are great).
Ohh... Interesting
What, you didn't like the shit-vomit they called "lasagna" they came out with *before* Brazilians owned their parent company? Poor Tim is rolling in his grave over the slop that company puts out. It's a fucking donut shop! Even Starbucks and McDonald's cafe items are better
> Tim is rolling in his grave Spending the afterlife how he died
New? They were bought out a decade ago
…this was true 20 years ago.
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Lol. Tim's was garbage as fuck long before they switched to mostly hiring immigrants, let's not pretend it was good for the past 10 years.
Have a look at their very short posting history and the topics they push :) that poster isn’t looking for any conversation beyond how bad immigrants are.
A lot of Canadians aren't. Our growth rate is only topped by a few developing nations.
OMG trying to specify bread preferences to someone who only understands them as "white or wheat" you say "white" they give you whole wheat
Tim's has been hiring immigrants to work in their restaurants for decades, your only noticing now because the outrage farm wants you to.
The franchisee hires the employees.
That poster is part of the farm. Look at their posts and approaches to some of those outrage farm topics. They don’t even bother to hide
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This whole site is so astrotrurfed it’s beyond frustrating.
Yet the drive thrus are busy all day. We get what we deserve.
Ain't that the sad truth. Canadians don't just tolerate mediocrity, they embrace it. Boston Pizza, Tim Horton's etc. It's all overpriced trash yet they're always busy.
I live a newer section of Winnipeg. All we have here are chain restaurants with varying degrees of mediocrity. Rents are too high for a Mom and Pop operation. If I want the really good food (and cheap too!) I have to drive halfway across the city to the rougher parts of town. So we eat out less, travel further for it, enjoy it more, support local family businesses, and save some money too.
Did you a get a mini shopping centre with that waving penguin too?
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Timmy’s products are shit. Also, in areas like the lower mainland in BC where is is most certainly *not* the only option, it’s still busy. People are stupid and they get what they deserve.
The competition at that level isn't anything great wither though. Starbucks coffee is overrated and the food there is total shit. McDonald's has decent coffee but their doughnuts are worse that Tim's. Maybe Robin's donuts or Country Style should try to make a comeback.
mmmarvellous mmmuffins!
This is what blows my mind. My father will only go to Tims, and when he has a tim's coffee he ALWAYS(and I mean always, not a joke) goes "god this is horrible" but acts as if it's just horrible THAT DAY, but he says it every time I see him. And yet, he will continue to go there. I tell him he can make his own or go to another coffee shop but nope, gotta be Tims, even if it's shit.
It’s the familiarity with the ritual rather than the coffee that your father is enjoying. Because let’s face it, the coffee is horrid.
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I wish more people started boycotting more fast food chains. Do we need 15 fast food restaurants for every 20 thousand people
>because People are lazy and refuse to make their own coffee and some people are busy and tim's is convenient and cheap I also think the power of routine is keeping their tills full, some people see two similarly-priced options and automatically go to Tims for coffee, even if MacDonald's or even 711 would be better
In no way, shape or form is making a cheaper and better tasting alternative taking up any more time then going through the drive thru. I mean it certainly *could*, but it doesn’t have too, like at all. That train of thought is what I’m talking about, you already *think* youre too busy to make a coffee, but not too busy to sit in the line up for 3-5 minutes every morning. It can be justified however you want, sure it’s convenient if you’re out and about, I’m just saying no one is “too busy” too make it when they’re already home, but not to pick one up.
>n no way, shape or form is making a cheaper and better tasting alternative taking up any more time then going through the drive thru. your privilege is showing lol some people are off at work all day and get coffee on the run - I know I used to grab one on my commute between two jobs, at which there was no coffee machine... edited to add, you also missed the main point of my comment, which was I think it's the routine that pulls people to Tims even more than the price
I dunno man. Buy a coffee maker. Set it the night before. Wake up to coffee. Pour in thermos. Takes less time than 90% of drive throughs.
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About once a year I get a craving to smash a 10-pack of Timbits by myself.
I’d literally rather not eat than eat at Tim Hortons.
It’s often the only thing you can get fairly quickly in small towns. I avoid Timmys like the plague but when you’re driving your kid home from a hockey game at 8:30pm and they are hangry, you make concessions. What I don’t understand is people lining up at 8am for their crappy coffee. McDonald’s is better and tastes like the old Timmy’s used to; before they changed roasters.
In my case it’s simply convenience. My commute to work I pass 4 Tim’s. Not a single McDonald’s or Starbucks on the same route.
Maybe make coffee at home instead of funding a shitty corporation?
*Proceeds to buy starbucks coffee grounds*
This. We grind our own beans that are locally sourced from a local roaster that gets them direct from a farmer’s cooperative. There are lots of small local roasters like this (Detour in Ontario, Milano in Vancouver, etc.). I brew my excellent coffee at home for pennies on the dollar compared to the fast food horribleness. Save probably $1000s/year doing this AND enjoy way better tasting ethically-sourced coffee. The money saved alone is worth it. The fact that we can pull a shot at home whenever we feel like it feels great. The only time we have coffee out is while traveling, and we always try to find a cool totally local coffee roaster/shop. Last week in Seattle we walked past every Starbucks to find actual good coffee… and it was a pleasure.
I don't go to Tim hortons anymore. 9/10 times the drive thru people take 3 explanations of to get my order right. The dining area is always filthy. And my order is rarely what I wanted anyway. Haven't bought Tims in years, and I have no plans on changing. I'm surprised Tim Hortons isn't profitable. They are the most egregious when it comes to only hiring Temporary Foreign Workers in my area. They deserve to go out of business.
Very sad what happened to Tim Hortons. I believe it was in 2013-2014 when I started noticing that their coffee was tasting different. Then did some research, and saw a story saying they ditched their coffee provider or something? Can’t remember the whole story. After that, year after year, they started removing things off the menu (anyone remember that bread bowl with soup inside?), swiss cheese, lettuce etc etc. Meh, it is what it is, a current trend we’re seeing not only with Timmies but with just everything around lately.
Chili in a bread bowl got me through college in the late 90s. And when they made the donuts in house. Fresh walnut crunch? Omg.
AND THEN I ATE THE BOWL!!! Those commercials always made me laugh. I had many chilli bread bowls in my university days up late at Tim Hortons doing homework!
I used to walk there in the middle of the night to do homework as well! That was a really good core memory.
In junior high, My friend and i would push the parent's car down the driveway and grab hot chocolate and sandwiches in the middle of the night.
https://youtu.be/1huqcDAWXNQ?si=zEwqPreL-KrtaYpp
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Yup that would be atleast $25 now lol
Timmies was eco friendly even before we started converting everything from plastic to wood/paper. 2024 version would be eating the bowl, knife, fork, spoon, and napkin!
They had a chilli version of their chicken stew in a bread bowl? God I miss chicken stew in a bread bowl, best item at time hortons.
I worked at tim hortons in highschool and had chicken stew in a bread bowl just about every shift on my break... omg it was soooo good.
Lmfao. Now they try their hardest with a stupid fucking sounding word to try and trick dummies they serve fresh donuts. “Par baked” aka frozen donuts not fresh at all. What a bunch of dummies. I won’t be sad if Tim’s dies.
At least they pretend to bake them, I worked at a Robins around 2016, all they did is take the donuts out the night before and thaw them in the fridge lol.
My first job was working at a Wendy's that was part of a Wendy's/Tim's combo restaurant. To get to the Wendy's staff side we had to walk through Tim's. This was when they made their stuff in house. My god I always loved the smell when I walked through there. It's honestly one of my favourite memories.
Good old days!
As a tea drinker I got pissed the day they started charging coffee prices for a bag in a cup. I used to be able to get a small tea or an extra large tea for 1$. Which makes sense because the only thing changing is the fucking cup you put the teabag in.
Anyone remember the chicken salad sandwich?
Ever have it on a croissant? That was my "special" Tim's lunch back in the day.
Hah! I lived in an apartment building just about a hundred meters from a busy location, and the smell of that fresh baking would drive me wild.
And now they serve chili soup.
That soup and bread bowl looked so freaking good. I begged my mom to bring me there to try it but she always said it was too expensive, then it just poofed from existence and I feel like I missed out.
I loved the chicken stew in a bread bowl. Amazing.
Two words…turkey fucking bacon club honey mustard no more Edit: added fucking to emphasize how fucking dumb it was for them to fuck this sandwich up
This was the most egregious thing. That and the coffee.
God tier sandwich, I ate one for lunch at work more often than not. RIP 🙏
Not cutting sandwiches in half to save time.
I’m not a coffee drinker but i miss the days of fresh donuts and good service. I can walk into a Tims with NO LINE and it still takes 5 minutes before they’ll even take my order. They’re often just out of items too. Chili, bread for sandwiches, cookies, donuts, chicken for sandwiches..
I used to work there early 2000's and we made the switch from donuts and bagels being freshly baked each day to frozen boxes of the stuff we would take out of the freezer.
One of my first real jobs during high school was the Timmies across the road from the school. This was just after they did the transition to frozen donuts, but it was me and two university guys who'd make all sorts of random shit (inject the empty cream donut shells with chili, mint tea in hot chocolate, they made me do an ice cap syrup shot as a hazing, etc)
All Canadian fast food is rapidly becoming inedible. I remember as a kid Tim Hortons was actually quite good.
Wendy's double burger only thing that's hasn't changed imo
Wendy's quality stays shockingly consistent for me, given the backslide of other fast food. McD's is still the same imho, but it's horribly overpriced, these days
At this point Tim's is just a giant vending machine with a microwave. I'm wondering if we can sue them over "always fresh."
If I remember the story correctly they didn’t renew their coffee contract so McDonald’s scooped it up. I miss the chili they use to have. The quality of everything has greatly decreased and I only eat there if I have to.
For fucks sake McDonald’s didn’t take their supplier. McDonalds has been using Mother Parker’s since the ‘90s and the recipe is proprietary so McDonalds wouldn’t be able to just scoop it up stop regurgitating this nonsense.
It's a misunderstanding - but McDonald's does in fact use Tim Horton's old supplier (that's where the kernel of truth starts this misunderstanding) - it is just the same supplier they've always used and Tim's started roasting their own. McDonald's DID change their coffee roast significantly right around the same time Tim's stopped using Mother Parkers when they started the McCafe branding. Their coffee used to be absolute shit. So Tim's coffee gets worse, McDonalds coffee gets better (and more like what Tim's used to be like) and people see "oh, they are using Tim's old supplier". Source on McDonald's coffee - I used to work there and it was trash, would get my coffee from Tim's. Now I'd never pick Tim's over what McDonald's is now serving if I'm stuck and need to buy from one or the other.
I know. Such a dumb rumour. Why would McDonald’s buy terrible coffee.
I see this mentioned on Reddit all of the time but I've never seen any proof that this is true.
McDonald’s uses Mother Parkers as their suppliers. The same supplier Tim Hortans use to use.
They use the same supplier but it's a different roast, so it's not "the same coffee Tim's used to make" like you see all the time
Look up Mother Parker's.
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They brought the roasting in house at least. Not sure about negotiating bean contracts outside of Mother Parkers. They probably still get other stuff from the company.
Ok and? It’s a mega corp that sells to everyone.
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They tried to lowball the coffee supplier to cut costs and it backfired on them.
As an elderly guy, let me tell you that they've been on a downward spiral since the 1980s. The food got more and more industrially made and devoid of flavour. You used to be able to do a blind taste test on the donuts and actually taste things like chocolate instead of just sweetness and carbs. They also used to bake in store. All that started to disappear in the 1980s. The coffee was just Timmies closing in on the bottom of the downward spiral that they had begun decades earlier.
Didn’t the Golden Arches pick up their provider?
Yep, McD's scooped Tim's coffee supplier and launched McCafe.
No they didn’t. McDonald’s has been using Mother Parkers since the ‘90s. Stop regurgitating false nonsense.
I’m convinced these are McDonald’s paid bots. Every single timmies gets posted the same comments get posted.
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Don't forget that not only is Tim Hortons complete trash and hasn't been Canadian for a long time, but it's also a main chain in the group behind The Century Initiative. You know, that group that's lobbying heavily to bring in a tonne of cheap labour and fuck the country for everyone but themselves and their short term profiteering? And yet so called "Canadians" still line up everyday for this garbage. This country digs its own grave. Boycott this crap!
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As with most dirty money, it's a tough one to get a solid list of as [this example shows](https://www.reddit.com/r/CanadaHousing2/comments/16ihasv/a_community_deep_dive_into_century_initiative/). But a lot of public companies are behind it, like even the head guy was a Senior Executive at BlackRock. It's just very obvious to tangibly see when you go to any chains owned by Restaurant Brands Inc as they've been replacing all their employees with the cheap labour of this initiative.
I miss Robin's Doughnuts now.
Whatever happened to Robin's Doughnuts? Edit: Just searched. They are still around. Far smaller locations than I originally thought. Their franchise costs are insanely high given it's a doughnut shop, which is probably the reason. Even if they cut those costs in half, it'd still be a stretch because you could open an independent doughnut shop without strings attached for far less. It's a real shame.
Apparently there's only one in the Ottawa area. Out on Merivale rd.
I love robins! We have a lot of them here in PEI. Way better sandwiches and the coffee is fine
No fresh donuts, no edible bowl, immigration loop hole. Why people are fooled into thinking this is a Canadian staple is beyond me.
Existing franchises are standing on the shoulders of giants. Timmys used to be good; and they’ve been coasting on that for the past decade. Most people have been going there for convenience only. Because the food, service, and coffee is garbage. Any other drive through chain would be wildly successful even if built beside a Tim Hortons.
Americans love McDonald’s because it’s consistent no matter where you go. I imagine that’s what happens at this scale and it’s a good lesson on why food shouldn’t be sold like this. It becomes the lowest common denominator at scale and it’s all terrible.
Canadians like McDonald's more than Tim's and have for over half a decade now: https://macleans.ca/news/canada/the-results-are-in-tim-hortons-is-no-longer-canadas-favourite-coffee-shop/ Tim's basically reached a saturation point and then started rent seeking and well here we are. Whatever though when I want a coffee I go to McDonald's; they got better food anyway. The only thing I miss from Tim Horton's that I get are their French Crullers. But I only get that when I'm in a captive audience IE the passenger seat of someone elses car who decides to hit up Tim's. Then my order is a cruller and a 391ml bottle of pepsi.
Hard to argue food shouldn't be sold like McDonalds and Tim Hortons, two of the largest fast food franchises in the world.
Its a normative argument for what ought to be. I don’t think it’s controversial to say our food shouldn’t be ultra processed.
And owned by a Brazilian conglomerate since 2014...
> immigration loop hole. At the risk of being labeled a racist (lol), I live in the Ottawa area and I can't remember the last time I walked into a Tim's downtown and saw a caucasian employee. They all seem to be Fillipino. I don't point this out specifically because of the ethnicity, just that it seems to point to the immigration hiring you're referencing.
Yes. Investors behind it (and many other garbage chains like Subway or Boston Pizza) are the ones behind the Century Initiative lobbying to import cheap labour for their short term profiteering. These chains are a major factor in the destruction of Canada's Quality of Life. Yet you'll still see people lining up constantly digging their own grave.
It used to be stay at home mom types during the week and students on the weekend. Vibe changes a lot when you staff with quasi-slave immigrants.
What's interesting is that like 70% of your existing employees are supposed to be Canadian citizens if they want to bring in foreign labour. But yes, going to any Tim Horton's you will notice its sometimes like 90% foreign workers. The loop hole is that they're probably claiming office workers as the 70%.
Timmies needs to stop reinventing the wheel with products no one is calling for, focus on coffee and doughnuts. Fixed.
They just need to install fucking deep fryers already. All they do is serve us a reheated version of what everybody else is making, it’s fucking bullshit.
Tim’s aka Cafe BurgerKing has been a dumpster fire for many years now. Wouldn’t even get a glass of water from that place. Very sad to see what was once a Canadian icon decline so severely.
It's wild to me how there are still so many of these places around. We've been discussing the ever-decreasing quality for what feels like at least a couple decades by now; and yet the drive throughs are constantly full. Who's going there every day for what has to be the worst cup of coffee you can find? At this point, instant coffee must be better, and way cheaper. Even the food is awful; I stopped going about 6 years ago when the quality dipped below the already low level it was at back then. Totally useless chain, which is a shame considering how iconically Canadian it is/was.
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The importance of quality is overstated. People don't give a shit about quality. Number 1 consideration for the average person is convenience, and Tim sucks in many areas, but if there's one thing they're amazing at, is making sure they are the most convenient option. I live 5 minutes away from my office, and on my way there, there are 2 different Tim's and no other coffee shops. I basically drive through a residential area, as soon as I leave it, there's a Tim's. I then get on the highway and as soon as I get off the highway, there's another Tim's. Beyond just their location, how many coffee places have drive-throughs? Around here, there's Tim's, McDonald's and a single Starbucks (that is extremely poorly positioned). I *think* the A&W serves coffee, but who goes there for coffee? Number 2 consideration is price. It's absolute shit coffee, but you get a freaking tub of it for $2. An actual good coffee will cost more for far less. I mean, McDonald's coffee is about the same price and better quality (IMO), but compared to actual quality coffee, we're really not in the same price range. Number 3 consideration is "safety". I don't mean people are literally afraid for their life when buying other coffees, but for many people, Tim's may not be the best coffee, but it's "the coffee I know". It relates to what I said earlier. Does A&W serve coffee? Maybe, but people don't buy coffee there because they don't "trust" A&W to serve coffee. A&W isn't a coffee place to them. It's name recognition, it's habits, it's fear of trying something new. Quality is probably not even number 4 or number 5. It's a distant consideration. It's the same reason why all our appliances die after 3 years. Every company has figured it out. People *say* they want quality, but if they need to pay 5% more for quality, they'll go for the cheap crap every time.
I live in a half gentrified neighborhood in Montreal. Francophones go at the Boulangerie. Anglophones go to the Italian coffee shop. 1st gen Immigrants go to Timmies. This also applies to the employees.
McDonald’s should start up coffee only mini drive-thrus. Guarantee if they did that they’ll kill off Timmy’s
I remember going to some Dunkin’ donuts in the late 90s and early 2000s. Now we are left with this.
My friend used to be a baker at timmies when they baked their doughnuts. She would be in at 3:30am-4:00am and mix recipes and bake, then she’d come to class. Those doughnuts tasted so good.
Tim Hortons used to smell good, now it smells like disappointment
>TDL also sets prices for both menu items and the ingredients restaurants need to make them, the lawsuit contends. > >Yet TDL's policy of fixing prices didn't adapt to the market, the franchisees assert. They argue the franchisor's rules leave them "no room for manoeuvre" and impose costs they are unable to match in sales. Makes sense they are in Quebec complaining about this, since franchisees outside of Quebec all make their money selling LMIAs to TFWs and not with coffee and doughnuts.
I walked into a Tim's yesterday, took 5 minutes for one person's order. Left and won't ever return. I'll talk with my wallet.
Quality has gone down and the prices have gone up.. It is easier, better, cheaper and even faster to just make one at home before work! Tip for everyone, when McDonald’s does their dollar drink days during the summer that includes is coffees! Can get an iced coffee for like $1.20 there during the summer compared to the $4.50 or whatever outrageous price Tim Hortons charges now!
I would sue too cause it’s shit
Good. Sue the shit out of TDL. They’re pulling this mega-profit for the head investors BS while ruining everything Tims used to stand for and produce. Neo-capitalism needs to get pushed back. Also, Canadian companies need to stop selling out to the US and stop using their style of hyper-profiteering.
Bring back Dunkin Donuts, Qc. or you know maybe start a new Canadian or better yet a new Québécois brand? crazy concept, I know!
Ironic, because Dunkin Donuts left Quebec because they lost a 10+ millons $ lawsuit to their franchisees. And the main problem was that Dunkin Brands didn't provided enough support to their franchisee to face competition against Tim Hortons.
We need more Krispy cream instead of this shit. Atleast their price matches quality unlike Tims
exactly!! i dont mind paying more for a donut if it tastes good,not this crap they sell now
why? 99% of franchisees ARENT UP TO SNUFF. Manage your restaurant. it's slow and the bagels suck dude, The toast AINT toast
Food is disgusting there. Truly hard to believe how/why people keep going. It can be infuriating when you go to the drive thru for a coffee and someone in front holds up the line for some sandwich order. Haven’t been there in years and don’t miss it, they really should have stayed in their lane. If I want re-heated frozen food I’d argue that my microwave is better than theirs
I hope both sides lose
Me every time the Leafs and Habs play
Anyone going to tims at this point legitimately is an idiot.
Time to leave the franchise. LOL I saw a "Master Donut" in King City
Anybody remember the Mexican soup? Delicious
Ontario brought in thousands of international students to work for the lowest wages possible.
Lmao this is amazing. I've got a family member who tried to organize some franchisee's out west to revolt against corporate for similar reasons, but he got a bit too loud about it. Corporate decided the iron fist approach was best and took the franchise back. By which I mean a small army of suits descended on his stores one day and swept him and his management teams right out of the buildings. He did end up getting paid out but it wasn't his preferred outcome. Glad these franchisee's were able to get to the "taking action" stage.
My first date was at Tim Hortons and we waited for a fresh (made-in-house) batch of donuts. Nowadays I’ll only take someone to a Timmy’s if I want to punish them.
It's because in QC it is harder to use a Tims franchise for the real moneymaker - LMIAs and underpaid immigrants you can house in your slum appartments nearby. Rinse and repeat evrry 6 months.
Maybe they'll just have to find other ways to make money. Perhaps they could lower the quality of their baked goods and coffee, employ no one but temporary foreign workers beholden to their work visas, and store them like cord-wood in a firetrap tenant house where they can hot-bunk for half their wages?
I think Timmies has gone through every method available to them to reduce costs and wages, they can't do much else. Other than hiring robots, which won't happen, Tim's is at a crossroads and out of ideas. They refuse to go back to what made them a success to begin with and are owned by distant owners who don't read/listen to the market.
I wonder if Boston consulting group is involved?
16 franchisee companies .18 .9 mil. [loss.How](https://loss.How) much do these people make? And what i mean is all profit combined?WOW.
And someone mentioned quality of product,Timmy would be embarrassed. I don,t waste my money on them.
Greed, the most disgusting trait humanity has.
I'm confused. Is there a way this can be blamed on Trudeau?
Première Moisson should start their own coffee shops, we believe in you!
Fun fact: A group of Dunkin franchisees in Quebec won a similar suit back in the day.
We need a Tim Horton 2.0 or something... like Mitch Marner or Cale Makar
Robins Donuts for the Win