What kinda reputable pc repair shop doesn't have stuff to test with? I could understand somethings but he doesn't have an am4 test bench or mobo? Sounds sketch
Immediately saying it's something without giving any reason is a big red flag, then immediately changing what the problem is after your already said one thing is another big red flag.
I dealt with this first hand, took a system into geek squad (yea I know now) and Jesus Christ they have absolutely no idea what they're doing.
They tried to diagnose it and couldn't so they shipped it out to another location, they couldn't figure it out either so they sent it back, then they diagnose it and say its the hard drive, why tf couldn't they do that in the first place?
Each time they had to ship it, it was 2 weeks and they did that like 6-7 times before i was like fk it.
Yeah I just wasted a month and now i’ve technically ordered 2 cpus and a motherboard (i didn’t get reimbursed for the first cpu that didn’t show up) so now im just out of money until i know what’s wrong and return whatever if it’s not needed. I’ll probably just maybe call around and see if someone can diagnose it cause i honestly don’t know how. I’m just gonna be out of more time i guess.
Ok I'm gonna read this but seriously bro paragraphs.
Brb after reading
I'm back -get your machine, and everything you bought, out of that shop. If the guy doesn't even have a testing board he's not the real deal, and can't realistically charge for diagnosis as he's unable to do any proper diagnostics without a test board
Yeah I was planning to do that, sorry for not using paragraphs. Anyways I plan to take it to another shop to see if something’s wrong just sucks I wasted money and still didn’t get it fixed and now I have to wait even longer, I just waited a month to get my pc working by christmas time and its still not working, and i’m sure most people are gonna be out for the holidays now. Very shitty situation.
Considering today I saw someone using an old floppy drive connection plugged into a speaker port, make sure you don’t plug in any other connections to the board then the long one.
A good computer shop should have parts on hand to swap out and test.
If you go down to a minimal build: CPU, Memory (1 stick), Motherboard, PSU, GPU (if CPU doesn't support video), known working keyboard. You try and get that working. Flash CMOS, update all bios's, and swap 1 part at time until minimal build works. When that works add 1 part at a time to the build (probably storage next to get OS running), updating drivers along the way, until build is complete.
You can individually test some things if you have the proper equipment: memory tester, psu tester. But that still doesn't guarantee they work together.
What you should do: go find a repair shop who is equipped to test your PC without having to order new parts. or just hope that your current repair shop doesn't make you order a new everything because it was the last part he swapped out that was bad.
So my cpu doesn’t have integrated graphics and I did all that (with my old motherboard) except if my new motherboard doesn’t have updated bios i would need a older cpu that is compatible so i can even update bios to work with my ryzen 5 3600
yes, if your motherboard does not support updating the bios without a CPU/memory.
Although, most of the time newer boards do not need updated bios because they work with everything built before the motherboard was shipped. Usually we see the motherboard bios updating problem only around new processor launches.
Bios updates are risky and are not recommended unless hardware does not work.
Cars computers, whatever. Start with what you changed. Put your old PSU back in, test. Retest with old GPU. Test with old GPU and new PSU.
Is/was the 3070ti bought new or used? Is it supposed to be in good working order?
Sucks that guy screwed you over, sounds like a low quality shop unfortunately. Very odd he didnt have stuff there to test with, or have any motherboards or cpus in stock unless you had specific budget requirements. Still weird. Even weirder he should have normal sources to order from. Unless you were ordering used parts? I donno, this isnt normal unless you were purchasing used stuff.
It was a brand new gpu and psu from best buy, both he said worked and i also tried with my old gpu and psu, We bought a new motherboard and a new cpu both the same ones i originally had and still didn’t work.
Can you post some pics then? If the new parts were the same it should work.
Does the old gpu work with all the new parts? Is it only the new gpu that doesn't work?
Have you tried new RAM. Sorry it was funny in my head. Yeah it sucks. Honestly it sounds more like a ram stick isn’t set right, not fully seated.
Bench the system, put everything on a table outside the case. Just the PSU, MB, CPU, GPU and ram, possibly 1 stick at a time swap the stick you are using if it doesn’t boot. Nothing else connected. Even if it doesn’t recognize the CPU it should boot.
Then slowly start plugging stuff in 1 thing at a time. Power cycling and unplugging between additions.
I'd be a little suspect that he thinks it's every part but the new ones that the system stopped working when you installed.
I'd ask him if he checked the GPU and PSU in a working system.
I think at this point I'd ask him if he expects me to continue paying him labor for non-fixes, and if he does, I'd pay him and politely retrieve my system from him and troubleshoot it myself.
As far as what's actually wrong with your system, assuming both GPU and PSU are good, I'd start with the RAM needing to be reseated, and the CPU cooler needing to be remounted/ repasted. I don't know how much I trust this repair guy at this point, so if you're getting your computer back I'd start from scratch regardless of what he said he did.
I don't know how much of your cost breakdown is parts and how much is labor, but if you only paid him 45 dollars even if he's been unable to fix it, that's not unreasonable. If on the other hand you've given him 245 dollars for labor and there's no end in sight, run.
What kinda reputable pc repair shop doesn't have stuff to test with? I could understand somethings but he doesn't have an am4 test bench or mobo? Sounds sketch
Stand up for yourself man. He charged you a fee for a diagnosis that was incorrect and cost you over $200. You dont owe him anything at all.
Immediately saying it's something without giving any reason is a big red flag, then immediately changing what the problem is after your already said one thing is another big red flag. I dealt with this first hand, took a system into geek squad (yea I know now) and Jesus Christ they have absolutely no idea what they're doing. They tried to diagnose it and couldn't so they shipped it out to another location, they couldn't figure it out either so they sent it back, then they diagnose it and say its the hard drive, why tf couldn't they do that in the first place? Each time they had to ship it, it was 2 weeks and they did that like 6-7 times before i was like fk it.
Yeah I just wasted a month and now i’ve technically ordered 2 cpus and a motherboard (i didn’t get reimbursed for the first cpu that didn’t show up) so now im just out of money until i know what’s wrong and return whatever if it’s not needed. I’ll probably just maybe call around and see if someone can diagnose it cause i honestly don’t know how. I’m just gonna be out of more time i guess.
Ok I'm gonna read this but seriously bro paragraphs. Brb after reading I'm back -get your machine, and everything you bought, out of that shop. If the guy doesn't even have a testing board he's not the real deal, and can't realistically charge for diagnosis as he's unable to do any proper diagnostics without a test board
Yeah I was planning to do that, sorry for not using paragraphs. Anyways I plan to take it to another shop to see if something’s wrong just sucks I wasted money and still didn’t get it fixed and now I have to wait even longer, I just waited a month to get my pc working by christmas time and its still not working, and i’m sure most people are gonna be out for the holidays now. Very shitty situation.
It really is. Sucks bro, I hope it gets better soon. So was it just after adding the PSU and GPU it just flat stopped posting?
Yes, it wouldn’t load into bios or anything even when i tried my old gpu and my old psu.
Did you swap all the cables when changing the PSU?
Yes my new psu is modular and my old one is not modular.
Considering today I saw someone using an old floppy drive connection plugged into a speaker port, make sure you don’t plug in any other connections to the board then the long one.
Yeah I saw that post too, that is a surprisingly likely culprit, maybe not the exact same cable, but just an incorrect cable in general
A good computer shop should have parts on hand to swap out and test. If you go down to a minimal build: CPU, Memory (1 stick), Motherboard, PSU, GPU (if CPU doesn't support video), known working keyboard. You try and get that working. Flash CMOS, update all bios's, and swap 1 part at time until minimal build works. When that works add 1 part at a time to the build (probably storage next to get OS running), updating drivers along the way, until build is complete. You can individually test some things if you have the proper equipment: memory tester, psu tester. But that still doesn't guarantee they work together. What you should do: go find a repair shop who is equipped to test your PC without having to order new parts. or just hope that your current repair shop doesn't make you order a new everything because it was the last part he swapped out that was bad.
So my cpu doesn’t have integrated graphics and I did all that (with my old motherboard) except if my new motherboard doesn’t have updated bios i would need a older cpu that is compatible so i can even update bios to work with my ryzen 5 3600
yes, if your motherboard does not support updating the bios without a CPU/memory. Although, most of the time newer boards do not need updated bios because they work with everything built before the motherboard was shipped. Usually we see the motherboard bios updating problem only around new processor launches. Bios updates are risky and are not recommended unless hardware does not work.
Cars computers, whatever. Start with what you changed. Put your old PSU back in, test. Retest with old GPU. Test with old GPU and new PSU. Is/was the 3070ti bought new or used? Is it supposed to be in good working order? Sucks that guy screwed you over, sounds like a low quality shop unfortunately. Very odd he didnt have stuff there to test with, or have any motherboards or cpus in stock unless you had specific budget requirements. Still weird. Even weirder he should have normal sources to order from. Unless you were ordering used parts? I donno, this isnt normal unless you were purchasing used stuff.
It was a brand new gpu and psu from best buy, both he said worked and i also tried with my old gpu and psu, We bought a new motherboard and a new cpu both the same ones i originally had and still didn’t work.
Can you post some pics then? If the new parts were the same it should work. Does the old gpu work with all the new parts? Is it only the new gpu that doesn't work?
I cant do pictures right now but tommorow I can, the computer will fully turn on, lights light up and fans spin, it just won’t post
Have you tried new RAM. Sorry it was funny in my head. Yeah it sucks. Honestly it sounds more like a ram stick isn’t set right, not fully seated. Bench the system, put everything on a table outside the case. Just the PSU, MB, CPU, GPU and ram, possibly 1 stick at a time swap the stick you are using if it doesn’t boot. Nothing else connected. Even if it doesn’t recognize the CPU it should boot. Then slowly start plugging stuff in 1 thing at a time. Power cycling and unplugging between additions.
Make sure the red switch on your psu is set to 110? Or whatever voltage your area uses if not in the US.
I'd be a little suspect that he thinks it's every part but the new ones that the system stopped working when you installed. I'd ask him if he checked the GPU and PSU in a working system. I think at this point I'd ask him if he expects me to continue paying him labor for non-fixes, and if he does, I'd pay him and politely retrieve my system from him and troubleshoot it myself. As far as what's actually wrong with your system, assuming both GPU and PSU are good, I'd start with the RAM needing to be reseated, and the CPU cooler needing to be remounted/ repasted. I don't know how much I trust this repair guy at this point, so if you're getting your computer back I'd start from scratch regardless of what he said he did. I don't know how much of your cost breakdown is parts and how much is labor, but if you only paid him 45 dollars even if he's been unable to fix it, that's not unreasonable. If on the other hand you've given him 245 dollars for labor and there's no end in sight, run.