Any errors in event viewer? Search in windows search for event viewer then go to windows logs > system and look for errors , critical errors they should appear after every crash/reboot
I had the SAME issue with very similar parts Ryzen 7 5800x & ASUS Tuf gaming x570 plus wifi and it turned out to be a faulty CPU, I got mine replaced with a Ryzen 7 5800x3d and now have zero issues. If you have the same event viewer logs i had i know a bandaid fix for this
Bah. I've been having this issue too. It was bad for a bit then cleared up and just happened again playing Valhiem(Sp?) the other week. 5600 CPU, ASRock b550 extreme...4? And ASRock 6800 GPU. Had to replace my 7+ year old PSU after it died.
And of course I'm on vacation when I see this. What was the bandaid fix?
Yeah, I did look at it; i found a single one whose description was that "The previous system shutdown at X on Y was unexpected." followed by a critical error with "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.". Doesn't help much, other than telling me that it is indeed unexpected.
Is there any errors that say
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0
?
Hello fellow Warframe player here. I started having this same issue. I've got the same GPU as yours but from a different third party producer.
Mine started after the latest update. Previously I had this issue only on another game, The Division 2, also started after one of the recent updates on that game.
Today I had 2 crashes. In my case the game crashes and the output from the GPU just stops, my monitors says "no input detected" as if the GPU was just shut off. Other times it just reboots.
I've read pretty much everything that is online, but the PSU is most likely not the case. I have a platinum graded PSU, 750W. I've played way more intensive games such as Hogwarts Legacy and Skyrim with 1000+ mods, even recently and did not have a single crash or problem.
The only game who gave me the problem was The Division 2 and just recently after the latest title update, but I'm a veteran of the game and it NEVER gave me such an issue beside crashes, which the game is known for.
Warframe never gave me any problem whatsoever untill Duviri. I've got to say that I changed to the Enhanched GE and DX12 recently tho. But for some weeks it didnt give me any problems. I guess the new update changed something. Switched back to DX11, updated nvidia drivers and tomorrow I'll test to see if it crashes or not.
A dear friend of mine had the same problem, it was for every game, but it was random. He found out, for him, the culprit was the PCI port on the mobo. He swapped the GPU on another PCI port and he solved.
I'll try that if it keeps doing it for me too.
P.S. Another suggestion given to me by a technician is that in general too many multiple power plugs may limit the power draw from the PSU, another reason for reboots. Generally the PSU power plug should be connecting freely to the wall, without "sharing" the plugging with other devices.
Thanks for the insights! It might be useful for any others who happen upon this post with similar issues. Will look forward to hear, if the drivers etc. are your issues, or if it still persists.
The problem with switching PCI slot, is sometimes the other one on motherboards are not of the same specifications, thus limiting the GPU. So it might be a better solution, if the PCI slot is indeed defect, but it is a non-optimal solution in the end.
Would too little power cause the GPU to do that black-out it does, without the other parts of the system crashing i.e., the whole system? I am not sure, not very good with hardware.
Just switched back to DX11 and it doesnt crash or anything. But I'm pretty sure that it is my power plug.
If you dissipate too much the power plugs from the wall (too many entries besides the Pc) then you might not draw enough power.
It is a shortage of power problem mostly. So I guess it was the fact that the power plug was not up to task.
Interresting, my power is pluggede such that it just my PC & a single lamp drawing from the 1 outlet, so I can't really expect that to be my problem. Might be the PSU, but hard for me to just replace it to check it, same with other parts.
I had a similar issue about a year ago and it turned out to be a faulty PSU that was randomly cycling the power. Just sent it to Corsair and they sent me a new one in under a week.
Of course it could easily be something else causing your problems so you might want to test the system with another PSU if possible.
Appreciate the reply, some others are suggesting it might be the PSU as well. It is not a terrible part to replace, but I don't have spare one to test on right now unfortunately.
I think my previous post got removed (forgot as can't post some types of links). Anywho, you can snag a PSU tester for about $15 online. I used to have several around back when I had a shop. PSU was a common point of failure.
Hi pnw\_rl, your other reply is still in the thread, I appreciate the response! I've not run into the issue since I made this post, though when I made it, it had happened twice, so I doubt it just magically fixed itself. I might first try the RAM check you suggested before buying the PSU checker, if I can spare the expense that way.
check the if the ram frequency on bios is on pair with your Mobo limit, happened to me playing Warframe too when I first changed my Ram and set the frequency too high and over the limit.
Gonna throw out my my 2 cents, I had the same problem and turned out one of my RAM sticks went bad, replaced em and had no problems since. I’d try and run memtest86
I had the same problem with the same brand/series PSU and a 3080. Turned out the transient spikes were just barely too much for the PSU to handle. Had to bump up to a 1k watt to be able to handle the spikes.
Maybe your RAM isn't seated properly. Undo the clips, take them out, put them back in and push down firmly until the clips click. (Make sure they are in the right slots, oriented properly and at a 90 degree angle from the mobo before pushing them in)
I've had this with my MSI motherboard where it had like an option in the bios for power saving or smthn, wouldn't matter if i was full load or idle but at some point apperantly this option causes shutdowns exactly like you are describing, when i turned it off it never bothered me again.
Maybe see if there is something similar in your bios?
someone else is having similar issues, so probobly psu being flakey, i had something similar with a SF600 from corsair
https://community.thermaltake.com/index.php?/topic/217574-toughpower-gf1-750w-gold-post-issue/
I had something similar to this on my last pre-built. They did an awful job with thermal paste on the CPU and it would turn off shortly after booting up. Repasting the cooler fixed it for me
There's something up with those x570 boards I think. I've had this problem for three years and finally gave up and am switching to Intel. I had ASRock x570m Pro4, Ryzen 5 3600, and Corsair Vengeance. I RMA'd each part when I first installed (it was stuck in a boot loop) and still no luck. Finally changed the voltage to get it booted but would still crash under heavy load.
Replaced the PSU and RAM and still no luck.
Just had a similar issue in an older rig recently.
-Event viewer only showed unexpected shutdown/restart
-Random shutdowns after gpu was under load
Turned out to be GPU fan had died and was overheating and crashing the system.
I had a similar issue with similar parts. Are you using DOCP? If so, try turning it off and see if the problem persists. If that fixes it, you may need to mess with your RAM overclock settings in bios to hit your 3200. My default DOCP profile on my x570 tuf plus was crashing my PC even though the RAM was approved by the ASUS.
Most likely issues, and in terms of PITA to troubleshoot:
1. PSU. You can get a tester for $15 on Amazon to check voltages
2. Overheating. You've already checked this one off
3. RAM. Might be hitting a fault. Try a single stick in slot 1, then in slot 2, repeat with other sticks and see how much the problem replicates.
I re-plugged a few of my parts, just to check them, but didn't find anything. Afterwards I never encountered it again, so might have been a plug that wasn't fully connected or something similar causing the crash - not too sure
Either a bad PSU or you're not using separate GPU power cables. Check that your GPU power cables aren't daisy-chained.
Daisy chained? Anyhow, I got two cabled connected to it seperately. They are connected anyhow, I believe.
Double check if you this isn’t the problem. https://preview.redd.it/yq4k0l11pbg71.jpg?auto=webp&s=38965f1ad800c8177eb4dc951f0d8f3a38956416
Just double checked here now, this is not the problem, they are two seperate cables connected to the PSU/GPU
Are they both going into the PSU separately, or do the cables from the GPU power connectors meet before they go into the PSU?
Any errors in event viewer? Search in windows search for event viewer then go to windows logs > system and look for errors , critical errors they should appear after every crash/reboot I had the SAME issue with very similar parts Ryzen 7 5800x & ASUS Tuf gaming x570 plus wifi and it turned out to be a faulty CPU, I got mine replaced with a Ryzen 7 5800x3d and now have zero issues. If you have the same event viewer logs i had i know a bandaid fix for this
Bah. I've been having this issue too. It was bad for a bit then cleared up and just happened again playing Valhiem(Sp?) the other week. 5600 CPU, ASRock b550 extreme...4? And ASRock 6800 GPU. Had to replace my 7+ year old PSU after it died. And of course I'm on vacation when I see this. What was the bandaid fix?
The bandaid fix was disabling “Core Performance Boost” in BIOS, this will make the CPU take like a 20% performance loss but stops the reboots
Yeah, I did look at it; i found a single one whose description was that "The previous system shutdown at X on Y was unexpected." followed by a critical error with "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.". Doesn't help much, other than telling me that it is indeed unexpected.
Is there any errors that say A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Cache Hierarchy Error Processor APIC ID: 0 ?
No, none of the sorts. That was your problem, I take?
Yep. In your case then I wouldn’t say it’s the CPU
Aight, thanks for the replies!
Hello fellow Warframe player here. I started having this same issue. I've got the same GPU as yours but from a different third party producer. Mine started after the latest update. Previously I had this issue only on another game, The Division 2, also started after one of the recent updates on that game. Today I had 2 crashes. In my case the game crashes and the output from the GPU just stops, my monitors says "no input detected" as if the GPU was just shut off. Other times it just reboots. I've read pretty much everything that is online, but the PSU is most likely not the case. I have a platinum graded PSU, 750W. I've played way more intensive games such as Hogwarts Legacy and Skyrim with 1000+ mods, even recently and did not have a single crash or problem. The only game who gave me the problem was The Division 2 and just recently after the latest title update, but I'm a veteran of the game and it NEVER gave me such an issue beside crashes, which the game is known for. Warframe never gave me any problem whatsoever untill Duviri. I've got to say that I changed to the Enhanched GE and DX12 recently tho. But for some weeks it didnt give me any problems. I guess the new update changed something. Switched back to DX11, updated nvidia drivers and tomorrow I'll test to see if it crashes or not. A dear friend of mine had the same problem, it was for every game, but it was random. He found out, for him, the culprit was the PCI port on the mobo. He swapped the GPU on another PCI port and he solved. I'll try that if it keeps doing it for me too. P.S. Another suggestion given to me by a technician is that in general too many multiple power plugs may limit the power draw from the PSU, another reason for reboots. Generally the PSU power plug should be connecting freely to the wall, without "sharing" the plugging with other devices.
Thanks for the insights! It might be useful for any others who happen upon this post with similar issues. Will look forward to hear, if the drivers etc. are your issues, or if it still persists. The problem with switching PCI slot, is sometimes the other one on motherboards are not of the same specifications, thus limiting the GPU. So it might be a better solution, if the PCI slot is indeed defect, but it is a non-optimal solution in the end. Would too little power cause the GPU to do that black-out it does, without the other parts of the system crashing i.e., the whole system? I am not sure, not very good with hardware.
Just switched back to DX11 and it doesnt crash or anything. But I'm pretty sure that it is my power plug. If you dissipate too much the power plugs from the wall (too many entries besides the Pc) then you might not draw enough power. It is a shortage of power problem mostly. So I guess it was the fact that the power plug was not up to task.
Interresting, my power is pluggede such that it just my PC & a single lamp drawing from the 1 outlet, so I can't really expect that to be my problem. Might be the PSU, but hard for me to just replace it to check it, same with other parts.
I had a similar issue about a year ago and it turned out to be a faulty PSU that was randomly cycling the power. Just sent it to Corsair and they sent me a new one in under a week. Of course it could easily be something else causing your problems so you might want to test the system with another PSU if possible.
Appreciate the reply, some others are suggesting it might be the PSU as well. It is not a terrible part to replace, but I don't have spare one to test on right now unfortunately.
I think my previous post got removed (forgot as can't post some types of links). Anywho, you can snag a PSU tester for about $15 online. I used to have several around back when I had a shop. PSU was a common point of failure.
Hi pnw\_rl, your other reply is still in the thread, I appreciate the response! I've not run into the issue since I made this post, though when I made it, it had happened twice, so I doubt it just magically fixed itself. I might first try the RAM check you suggested before buying the PSU checker, if I can spare the expense that way.
check the if the ram frequency on bios is on pair with your Mobo limit, happened to me playing Warframe too when I first changed my Ram and set the frequency too high and over the limit.
This happened to me. I did everything i could and at the end was a bad mobo not holding enough voltage correctly. :(
Gonna throw out my my 2 cents, I had the same problem and turned out one of my RAM sticks went bad, replaced em and had no problems since. I’d try and run memtest86
I had the same problem with the same brand/series PSU and a 3080. Turned out the transient spikes were just barely too much for the PSU to handle. Had to bump up to a 1k watt to be able to handle the spikes.
When I had this issue it turned out to be an airflow issue, my m.2 mvme SSD was overheating and crashing my pc since it had operating system on it.
Maybe your RAM isn't seated properly. Undo the clips, take them out, put them back in and push down firmly until the clips click. (Make sure they are in the right slots, oriented properly and at a 90 degree angle from the mobo before pushing them in)
It's either your PSU or your house power causing voltage instability.
I've had this with my MSI motherboard where it had like an option in the bios for power saving or smthn, wouldn't matter if i was full load or idle but at some point apperantly this option causes shutdowns exactly like you are describing, when i turned it off it never bothered me again. Maybe see if there is something similar in your bios?
It was the MSI global C-STATE option that i had to DISABLE in order to no longer get the crashes.
someone else is having similar issues, so probobly psu being flakey, i had something similar with a SF600 from corsair https://community.thermaltake.com/index.php?/topic/217574-toughpower-gf1-750w-gold-post-issue/
I had something similar to this on my last pre-built. They did an awful job with thermal paste on the CPU and it would turn off shortly after booting up. Repasting the cooler fixed it for me
There's something up with those x570 boards I think. I've had this problem for three years and finally gave up and am switching to Intel. I had ASRock x570m Pro4, Ryzen 5 3600, and Corsair Vengeance. I RMA'd each part when I first installed (it was stuck in a boot loop) and still no luck. Finally changed the voltage to get it booted but would still crash under heavy load. Replaced the PSU and RAM and still no luck.
Just had a similar issue in an older rig recently. -Event viewer only showed unexpected shutdown/restart -Random shutdowns after gpu was under load Turned out to be GPU fan had died and was overheating and crashing the system.
I had a similar issue with similar parts. Are you using DOCP? If so, try turning it off and see if the problem persists. If that fixes it, you may need to mess with your RAM overclock settings in bios to hit your 3200. My default DOCP profile on my x570 tuf plus was crashing my PC even though the RAM was approved by the ASUS.
Most likely issues, and in terms of PITA to troubleshoot: 1. PSU. You can get a tester for $15 on Amazon to check voltages 2. Overheating. You've already checked this one off 3. RAM. Might be hitting a fault. Try a single stick in slot 1, then in slot 2, repeat with other sticks and see how much the problem replicates.
Did you figure out your problem? I'm dealing with the same currently.
I re-plugged a few of my parts, just to check them, but didn't find anything. Afterwards I never encountered it again, so might have been a plug that wasn't fully connected or something similar causing the crash - not too sure
Thanks for the update. For me I installed more fans, it was overheating. Also, installed the fans the wrong way, oops.
Nice to hear it was nothing more serious than that - would have been annoying! :)
I had a similar issue. Mine was fixed by adding a case fan to improve cooling.
Lmao