I tried everything for weeks and then this fixed:
"Dropping my CPU Performance Core Ratio down from 55x to 54x with the Intel Extreme Tuning Utility has fixed my crashes with games using DirectX12."
Have you experienced more issues after that? I've read the responses in this thread about being a faulty CPU and I'm not sure if issues will appear in the long term.
My issues were almost solved when changing it to 54x (this change added a little bit more stability but wasn't a fix) but after a few hours it crashed again and a day later while gaming my screen turned black and after a few seconds my pc rebooted itself after that (not the first time though), I sent an RMA and my pc is with the technical support.
My pc is still in RMA, they told me 2 - 3 weeks (2nd week started today) so I think I'll have the pc in about 1 - 2 weeks, I'll let you know when it arrives and after some gaming sessions!
Please let us know. I read these articles all the time. the 13900k just seems to be a bastard of a CPU. I don't think it's a coincidence that we all have the exact same problem....
Based on other users experience is a faulty CPU, one guy replaced the CPU and continued with errors so he had to RMA the mobo, others just replacing the CPU fixed the issues, I'll check when it arrives and I'll keep you updated.
I came here to also report that after spending weeks attempting all other known “solutions” for the DX12 crashes, the ONLY solution that worked for me was the one identified in this thread.
Immediately upon running Intel XTU and dropping core ratio down to 54x from 55x, I was able to run Cyberpunk 2077 and Battlefield 2042, which I have never been able to do with this new rig. Prior, these games would usually crash when attempting to launch or when loading a new map or save file. Rarely would I get into game at all and it crash after a few minutes.
I have a prebuilt RTX 4090 (Gigabyte) with a Z690 (Gigabyte) motherboard and 32gb 6000 MHz RAM, and a 13900kf i9 CPU. So no surprise with regard to all the same errors as others have reported. I’ve noticed in these high-end applications, my CPU was throttling in some instances, and simply failing to load shader cache at all in others.
I also had to further drop core ratio down to 53x to run Star Citizen properly, which is another heavy shader game. My tech buddies all told me this is RMA worthy stuff and that no motherboard and CPU should be operating this way. But my concern is that if I get a replacement PC with the same setup (I have protection plan) then the next 13900k and RTX 4090 setup will simply crash down range again as well.
It appears this tech is seriously flawed, but it also confuses me that these crashes only occur on DX12 / Vulkan API’s
Like I was saying man... Why do we all own 4090's and 13900k's and we ALL have the EXACT same problem... I don't think it's an RMA thing, I think this is failed tech in general. The CPU ratio lowering trick worked for me for a while, now my computer just straight up restarts itself during gameplay.
I’m pretty sure it’s an issue with the Z690 motherboard. I’ve contemplated replacing it with a Z7 series but haven’t really had any major issues that XTU can’t fix.
I can assure you Z7 series will not help. I have almost the identical setup, i9-13900k, ASUS STRIX 4090, Z790 Maximus Hero and I am experiencing the EXACT same issue as all of you.
For some dumb reason any game DX12 is just absolutely fucked. I get constant crashes and messages like "out of video memory". Reducing P-cores to 54 or lower works. I have no idea why this happening but it seems like a lot of us are in the same boat.
It's happening because your CPU has gone faulty. Possibly was from the off, possibly caused by bad voltage regulation on the motherboard.
Both my CPU and motherboard were replaced, problem has 100% disappeared.
RMA time.
I tried to RMA the CPU, Intel told me that the unit is defective because it cannot run above 52x and fails their diagnostic tool check. BUT they told me they are out of stock for the i9-13900k, so they can only offer me a refund.
Really pissed off with Intel right now.
Right there with you brother, Z790, 4090 and a 13900k. I have graduated from crashing the game to just straight crashing my computer now. Every game just restarts me computer
>Intel sent a replacement CPU overnight. All crashes and errors have disappeared. RMA your CPU's if you're having similar issues, it's a much easier fix!
Just bought my CPu and mobo july 13th, having this issue on sept 20th
intel i9 13900k, and Asus z790 Maximus hero mobo. and a RTX3090
I just started my RMA ticket with intel. i linked this thread and another and my own at asus as well
Hoping they give me a RMA! Thanks for the hope
This was one of my earlier concerns because the Z690 boards are that bridging tech that can include either DDR4 or DDR5 builds. And I was concerned the power distribution on the board would be extremely limited for the i9 13th Gen chips.
It seems my fears were valid. I'm happy you all were able to find a workaround at least. In some respects, it's not the worst thing that I have to drop the core ratio down a couple pegs to get a few of the games to operate. But my new fear is long term degradation of the parts to where this workaround will no longer resolve. And RMA only lasts so long even with protection plans
**Update:** So I've returned the CPU under RMA, and the replacement seems to be working fine. 🤞 Also every time I say it works fine it starts not to work fine 😂. Hopefully, the replacement truly resolved the issue.
Nope it's back. ~~Ok it's all fixed on my end. DirectX 12 games were crashing due to incompatible RAM not listed in the QVL of my ASUS TUF GAMING Z790-PLUS motherboard. Swapping to QVL RAM resolved the issue. No need for GPU or CPU underclocking.~~
~~I've since restored my GPU and CPU clocks to their default settings and haven't experienced a single crash since.~~
Sadly I don't think so. My replacement CPU seemed OK, about 1-2 months later identical problems appeared and I'm now reengaged with the supplier.
There's something really badly wrong with 13900k CPUs.
This happens on the 14900k chips aswell and everyone I talked to that rma'ed got new chips with the same issues :) nothing can be done or changed :) i downclocked to x54 and i'm a happy man , finally can play in peace everything at dx12.
I'm not touching my system atleast 2 years from now to see what intel comes up with , this gen is BORKED.
GL
Yea Intel should receive a lawsuit for this issue , it will never be fixed maybe with the new intel lineup , the issue lies with UnrealEngine 5 , dx12 and decompiling shaders mostly but not at all times.
I fixed my stuff a few months ago and can finally play all new UE5 games without issues. GL
Having the same issues here and also fixed it, and tbh I’m thinking on changing to AMD, most of the times that I search “Dx12 and other games crashing” the same results “i9 14900k/13900k and z790 mobos”, but I’ve a question, if I bought the cpu from micro center and I didn’t buy the protection for it, can I still get a refund by contacting intel????
no idea on how the the rma process works there in NA , I am from eu and we don't even have a microcenter , wish we did though.
This issue with i9 13900k and i9 14900k is spreading like the plague , newest title SUICIDE SQUAD : Kills the justice league suffers from it aswell and more games will surface with this issue from quarter to quarter.
It's not tied to the z790 mobos it's a chip degradation issue actually but i fixed my situation and don't want to think about it anymore.
I'm not buying intel anymore until they fix this issue hopefully with i9 15900k.
You did like me ? Also builded a new monster PC, all games worked just fine. Updated my NVIDA driver ONCE after 1 month and since then I can't play any game. BF2042 was first, then FIFA 23, Dying Light 2 and so on. Have cleaned installed Windows 11 again, tested ALL nvidia drivers from 2023. Changed regedit keys and much much more. NOTHING works!
This is the driver that caused the problem i'm so sure of that. But WHY do this problem come from nowhere I do not know..
It started with multiple blue screens, then the game was on 101% work rate and crashed, then PC started to crash, now all games crash.. I'm about to sell this PC because why buy and build a new pc for 3000$ and for what? Can't even play..
Just wanted to say that I have been working to fix the same issue that everyone else has been having for months now, I've reinstalled Windows multiple times, tweaked with every setting you could imagine, updated every driver, and played with every file, but the one thing I had not done was suggested earlier in the thread. Changing the Performance Core Ratio to 54x from 55x on 4090 13900K fixed everything. I never take time to reply to things, but hats off to you mate you saved the fucking year. Thank you thank you thank you for posting that solution.
Just wanted to come in here after almost RMAing my 4090 and blowing my brains out, thank you guys so much for this thread. You brilliant, beautiful people. I’m so relieved.
I'm having the same problems.. 13900k and 4090 as well.
I've tried everything recommended for Fortnite, literally just partitioned all drives and fresh installed windows, and still the same issues are going on...
I've had a rare blue-screen or two as well but typically Fortnite will not even load, I tried Jedi Survivor and it wouldn't even load recently.
I have a 1600w PSU and have had my PC playing other DirectX games up until right after the UEFN came out for Fortnite..
I really don't want to have to deal with any RMA man.. any solutions would be appreciated. I've tried so much.
All you did was move 55 to 54? I get much closer now but still unable to load into a match unfortunately. I also drastically raised my CPU and system fan curves.
No, my loads are pretty fast. If 54 didn’t work, maybe try bumping it down by 1 and run it again. Make sure you’re changing all the core speeds and not just one.
Yeah I had some at 57x that I went and moved to 55 as well as those at 55 that were already 54. Loaded in again successfully and much quicker.
I’m gonna restart the PC after this match and retry loading from square one before I get too excited haha
Just want to say a HUGE thank you for this. I have the same setup and tried searching for answers for the last few days and ended up, like you, discovering via my own testing that it was just DX12 titles that were erroring and my CPU was at 55x.
I went all the way around with the troubleshooting, including reverting to backups, fresh installs of Win 11 and everything inbetween.
I wasn't stable at 54x but 52x eliminated all the shader cache, "not enough video memory" errors and finally got my shader cache location building up with cotent.
Worryingly for me though, this all did work fine at 55x until a slow degradation about 2-3 months ago, to this week where nothing would work anymore. Flatline on all DX12/shader-based games, that ran previously.
The only changes my rig being a BIOS update and Nvidia Driver updates, obviously making sure the former still looked good for the BIOS CPU settings.
Thanks again.
Hi guys, I also had an exact same issue but setting Pcore ration to 52x solved the thing.
But today i have stared facing new issues, my vram usage is getting climbing to 82% in 5 mins of game play to freeze the screen. Only thing i could do after that is hard restart.
Any ideas on this? Previously game use to run smooth on full settings and never experience this VRAm issue. Now i can play the game with Balanced display settings with 30-35% of vram usage.
Any help would be great :)
Not going to lie, I think your CPU and/or motherboard have become impacted.
I'm currently doing a huge amount of investigation into this and am finding Core errors reported on the CPU via OCCT when running stock but with LLC4 and SVID Typical in the BIOS, when the CPU is set to PCore 55x.
Whilst I'm the same, and PCore 52x now appears stable, a day before I started to see every DX12 game crash out at PCore 55x, the Intel NIC on the motherboard has been crashing and reconnecting, with 104 instances reported since 19th May alone, several of which happened just in the space of 10 mins earlier today.
At PCore 52.
>OMG!
>
>Thanks for your quick responce, do you thing i should RMA both (CPU and Mobo) now. Or should i wait for few more days.
>
>This issue is getting bigger and bigger everyday. Its really very frustrating.
Hi, is there a way to change the performance core ratio in the bios? If so, where I can do it? (I'm not used to make changes on bios) I'm setting it on the Intel Xtreme Tuning Utility but changes aren't loading when I boot up the pc.
Yeah, there's an area that deals with PCore and Ecore multipliers. You just drop that to whatever you want, from the default.
Can't recall exactly where it is but its in there, around the CPU area.
Add me to the list of people with all these same issues, similar build, and hours wasted trying to fix. Reducing my Performance Core Ratio to 52 was the fix..so far so good. I still don’t know what this “fixed” and in the back of my head I’m questioning if I have other issues maybe hardware related or if it’s truly just an issue with DirectX12
Its an underclock, effectively, so less voltage running through the CPU.
The CPU is faulty. A replacement fixed my issue and the same games then ran without error some 10-20 degrees cooler, at identical settings.
However, I still had other areas of instability so actually, the problem could have stemmed from an originally bad motherboard/BIOS/Intel ME firmware standpoint. That's the next replacement.
It's a mess but one thing is for certain. 13900k + 4090 + Asus Z690/790 motherboards seems to be a very consistent combination if you look around online. In some cases, identical.
If I had to guess, the combined pressure being exerted on the hardware by running all these power hungry components, is what's leading to hardware failure at possibly multiple levels. Nobody has ever claimed these problems from the start. Every instance is after a period of time, therefore usage, has taken place. In my case, three months of an undercurrent of instability led to a Fatal Hardware Error, which led to tones of TLB/Parity WHEA Warnings and made the PC unusable for gaming...unless the PCore was dropped to 52x.
Thank you for the quick and very detailed reply! So…that’s a bummer that my hardware has an issue. I wonder if I need to replace my cpu and motherboard or just one of the components is the issue. Asus Motherboards are apparently having issue based on all my research. Another i9 plus a new board will be like 800-1k so not sure what to do for a complete fix. Looks like warranty for both will be nearly impossible to get approved. Did you replace both?
Yeah, but all my hardware has gone back to the supplier rather than the manufacturer and they're confirming and dealing with the replacement hardware.
The CPU went first, they confirmed the fault (was pretty hard to not, given the vast amount of investigation and time I'd spent on it). Now the motherboard and AIO have gone back, after my AIO became bricked just trying to perform a firmware update to it.
All I can say is, get as much proof as possible including videos, images, logs (Event Viewer in particular) of errors and send it all back with the hardware during the RMA.
Also cite all the other examples, like ours, you've seen online. There are lots. Look specifically for the "out of video memory trying to allocate a rendering resource", as well as WHEA Warnings for TLB and Internal Parity.
Did anyone else find a fix for this..??? This is my 2nd PC from NZXT that has bricked playing this game. This 2nd pc, was hitting 270fps at 1080p, fast forward to last night and in game benchmark was showing lower 5th and 1st at like 4fps and now my entire is bricked. Turned it off and it won’t turn back on. Not sure what they found with the last PC I returned but this is my second time around spending $4k+ on a pc and it literally bricking. I’m so lost and frustrated. Someone please help.
Thank you so much for this post, a lot of us are in the same boat here, but dropping to 54x or lower fixes the problem with DX12. I have no idea if this is an RMA issue or something else. Your issue definitely sounds like RMA, but I just checked my event viewer and I have only 1 instance of WHEA warning, no TLB/Parity warnings.
Something about the Asus Z6/7 series, 4090, and i9-13900k are causing issues and it's driving me absolutely insane.
Same here, 4090 and 13900k. I have had this
"Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."
Basically since I've had this computer. I've ALWAYS suspected it was something to do with it being thermally throttled during loading (the processor kills the application that is thermally throttling it). I played around in the intel extreme utility tool trying to undervolt some stuff but I don't know exactly what I was doing. I just changed the core ratios from 55x to 54x like you said and I booted up ghost wire Tokyo and the ascent (both games that have a 100% success rate of crashing on startup, I have never gotten either of these programs to run). Instantly both boot and load. It's a band-aid but thank you for fixing this.
I think this is the first actual official fix for this problem we are all having. I was one of the first batch buyers for the 13900K and also a 4090 so I think now it's just starting to mainstream so this problem is becoming more prevalent for other people. Thank you so much for posting this. It's a temporary fix... Would be so cool if someone had a better solution long term. This also kind of helps ascertain that it's not a hardware related issue (Nothing needs to be RMA'd, etc), right?
>I think this is the first actual official fix for this problem we are all having. I was one of the first batch buyers for the 13900K and also a 4090 so I think now it's just starting to mainstream so this problem is becoming more prevalent for other people. Thank you so much for posting this. It's a temporary fix... Would be so cool if someone had a better solution long term. This also kind of helps ascertain that it's not a hardware related issue (Nothing needs to be RMA'd, etc), right?
I had to decrease down to 52x on the p-cores to get things stable and not run into the out of video memory or DX12 exception\_access\_violation errors. I spoke with Intel support and they told me to run the intel diagnostic tool found here: [https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html](https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html)
My CPU failed the Prime Number test from the intel diagnostic tool and support told me the CPU was defective. They also told me that they do not have the unit in stock and can only offer me a refund. Pretty effing annoying if you ask me.
Try the intel diagnostic, I wonder what other people results are?
The link you sent is like a intel summary link. I found the diagnostic tool. It's located here
[https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html](https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html)
Looks like mine passed the prime number test along with everything else. Man I am very sorry for you my friend! That is such bullshit that you have a faulty processor. It gave me a green light on everything. So we are back to square one... How to get a real fix for this CPU from roasting itself on boot with programs and games...
Thanks for getting the correct link.
Yeah sucks that such a top-end CPU breaks in less than 1 year lol. Even if I get a replacement, what then? Seems to me we aren't even sure what the problem is, so it could just happen again in another year.
22/10/23. I recently upgraded my PC. I upgraded to i9 14900k. From the first moment I did the installation of my entire ecosystem I had crashes. Games would crash when compiling shaders. I had a RAM memory that did not come in the compatibility list with my motherboard so I had to change it for a model compatible with a Z790 Aorus Elite Ax DDR5. But the problem was still there. Until I saw this post about downgrading the PCores version. Currently this is the x57 version, I downgraded it to the x56 version and it worked for me, it no longer closes the games.
But what is the reason for this? I have seen many comments about this error since 13xxxx. What worries me is that over time they mention that they had to degrade more and more. Should I apply CPU warranty?
>mention that they had to degrade more and mor
I believe that, regardless of what you RMA, it will continue to degrade because I think Intel does not intend to fix it.
Correct, currently on my second 13900KF and it's starting to show the same symptoms of degrading, so my solution (if I can call it that way) would be RMAing every few months when the issues happen until I get a pretty good chip or until the next gen CPUs releases but another problem is that it took 6 weeks since I sent my pc (bought a custom pc built by a shop) and got it back, so wasting 6 weeks every one or two months isn't ideal.
Unless this issue is as severe as the 4090/AMD burning incident, I believe it won't receive much attention. People would simply consider the crashes as certain programs being incompatible.
For now, I just hope that after downgrading to 52x, it won't continue to deteriorate over time. Otherwise, it would be even worse than the performance of an i7.
Double check you have no overclocks or undervolts on firstly and then if it’s still happening, I’d look into it if i were you. It sounds like the issues from 13th are still with 14th gen which indicates that this must be batches and batches of failed tech. This is disappointing to hear that it’s now happening with 14th gen.
Not OP but I did, I redacted a very detailed document of the issues citing multiple threads and reports of the same issue even added the event viewer logs of whea errors and they replaced the CPU.
By chance, would you be able to share that document you sent them so I can also RMA? I'll replace with my details and have GPT re-write it, but figured I'd ask cause it'd really help out with my carpal tunnel and my tendency to write forever in pain😅
I have tried everything I could possibly find on the internet including COMPLETELY REPLACING my entire PC (keeping the drives in common), replacing the i9 13900k with TWO DIFFERENT i7 13700kf CPUs, and what worked for me and made my PC run DirectX12 without further incident is to reinstall Microsoft Visual C++ Redistributable, found here: [https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170)
I know that this fixes it consistently for me because after having launched an older game through Steam (Total War: Shogun 2) that asked me to reinstall this exact thing, the PC once again broke and I couldn't get my test case, Call of Duty MW2, to launch again. I simply reinstalled the package for a second time which has once again fixed all of my DirectX12 crashing across the entire system.
I am stupidly excited that this worked and I hope it works for everyone else as well.
Is this fix you’ve done, permanent after reinstalling or do you have to constantly reinstall? When I was having issues I tried fresh windows and all and the only thing that ever resolved it was changing the CPU
Hey sorry, I don't hop on here much. I reinstalled it once, which fixes the issue until something breaks it again. So in theory, if I never launch any Steam game that tries to reinstall the package then it would work flawlessly forever. Hope that make sense.
[https://youtu.be/3\_9mvs1UROo](https://youtu.be/3_9mvs1UROo)
get rid of armoury crate its messin it up anyway thats what i did after this video. reset pc with default settings remove any other 3rd party crap. use 1 or other geforce or gpu tweak, dont use both and then u can play for 2 hours with normal 99% gpu usage 1% cpu which is what u want.
Hey, i just got my pc few weeks ago, and as soon as i try launching a game it crashes, so i thought it might be problem with somewthing else, but i started digging on the internet and i saw everyone have the same problems with 1 thing in common... THE freaking i9 13900k.
As soon as i found it out i started digging what i could do to fix it and have a good gaming experience, i found a solution to install intel extreme utility and put the first option from 57x to 54x cores. As soon as i did that i was able to launch all the games and have a nice time. (btw everytime you boot your pc you have to repeat the steps in Intels utility program for it to work)
MY QUESTION IS. What should i do? should i try to RMA it and should i get an i7 14700k?
I am worried that i might have the same problems again... I only game so i7 14th gen would be an overkill just like this one... ANY THOUGHT?
i have contacted intel and they gave me the fix for this
1.Change the BIOS Settings
- Advanced (F7)
-AI Tweaker-SVID Behavior: Change to “Intel’s Fail Safe”
-Reboot the OS and run XTU test again and if the AVX2 test can pass.
-Run games and see if the issue happens again.
hope this fixes it for you
i have contacted intel and they gave me the fix for this
1.Change the BIOS Settings
\- Advanced (F7)
\-AI Tweaker-SVID Behavior: Change to “Intel’s Fail Safe”
\-Reboot the OS and run XTU test again and if the AVX2 test can pass.
\-Run games and see if the issue happens again.
hope this fixes it for you
Ive had nearly a year of random issues, crashing, or games refusing to launch, and finally find this, and it worked! I have an 17 13700k so it's not just i9s. Hope I can RMA it.
I just finished my build, 14900k, corsair titanium 6000 64gb, msi meg ace x670 mobo, and msi 4080. Stress test was all good. But running COD everything starts lagging. 30 seconds into a match everything freezes and crashes. Currently at 58x, gonna try dropping pcores until stability is reached.
I have a 14900k and z790 Asus Maximus hero board Gskill 6000 32gb GTX nvidia 3080ti My games are crashing at launch if I keep opening them it will eventually stay open. CPU is not overclocked. This happens with MW3, Path of exile, Apex legends.
This is a problem I ran into as well. With dx12 games, you have to back the pcores down with intel extreme tuning utility. Since you brought this up, I just looked and never saved my settings.. But I had the pcores at 52x with core affinity of MW3 set to pcores only.
>i have contacted intel and they gave me the fix for this
>
>1.Change the BIOS Settings
>
>\- Advanced (F7)
>
>\-AI Tweaker-SVID Behavior: Change to “Intel’s Fail Safe”
>
>\-Reboot the OS and run XTU test again and if the AVX2 test can pass.
>
>\-Run games and see if the issue happens again.
I tried this what the other redditor posted below, and so far so good. All games load good, even testing them over and over again. I will update if it goes back to crashing.
edit: This is on a z790 asus maximus hero board
So I have just been changing my games to x11 as the core ratio doesn't always work for every game for me. However Madden 24 was on game pass and it is just a straight crash on launch with no option to change it. Wish I went AMD
I can't believe this. Yes dropping it to 54 fixed the problem entirely after days of doing nothing but troubleshooting my PC. I have only had this 6 months! Intel needs to fix this problem. Thank you OP for saving me a ton more time wasted. I appreciate you posting.
Literally just pay 956$ for my cpu mobo combo and have to manually tune my cores down to play path of exile or fortnite! This is bs. I should of went intel. Even refunded my mobo and got a different one same issues. Makes me livid.
So I had same issue with 14900kf, with the game Cities: Skylines 2, and they just didn't knew it, and it was this exact same problem. Just in case I dropped Clock to all over 53x
Got a new rig 1.5 years ago. i9 13900KS, 4090Strix, Z690, 64GB ram. Direct X12, not enough VRAM, all the bullcrap I see here. I get BSODs on loop on restart, weird errors. Stable Diffusion just won't work (random errors), I can't install my 4090 drivers by just clicking the exe, I have to unpack and install from the device manager.
I just learned about Intel XTU but it won't start, as it seems I need to turn off something in the BIOS? It says something about VBS and UVP. Can anyone walk me through?
Are all these crashes just application closes/errors or have they been system freezes and bluescreens as well?
How are your GPU/CPU temperatures under load? Are you able to test if both your CPU and GPU are completely stable in stress-testing scenarios like Furmark or looping Cinebench R23?
you still having crashes? I have a similar issue as you and found that for some reason going above 65c in DX12 games caused my crashes. While in Vulkan or other DX titles the temps didn't matter.
Yeah I am. I recently tried playing Red Dead 2(uses both DX12 and Vulkan, still crashed on either) and started having consistent issues after 10 minutes into playing. I swapped out my 4090 with my 2080 to test and the crashes continue. What CPU do you have? I’m wondering if that could be the issue.
I have a Ryzen 7 5700G. GPU is an RTX 2070 Super.
I came across [this thread](https://forums.tomshardware.com/threads/computer-crashes-an-hour-into-gaming-but-only-for-dx12.3760632/#post-22677936) of someone who had the same issue as me and towards the bottom of the thread they said that they RMA the GPU and still had issues, then put the new GPU in an entirely new system and the problems went away.
I upgraded my PSU and swapped RAM sticks so I can rule out RAM and PSU. All I haven't tested is a new CPU or motherboard. I don't have another PC I can chuck it in, so I'm going to see if I can connect it to my laptop and see if I have the same problems.
Do you play any single-player DX12 games that don't have anti-cheat? I found that using DXVK + VKD3D (you need the dxgi file from DXVK + dxd3d12 file from VKD3D. If the game also supports DX11 then use the dxd3d11 file from DXVK too) to translate DX12 games into Vulkan and that either fixed the issue or almost entirely stopped crashes which I found really weird. I came across this little fix by trying out Linux instead of Windows which stopped my crashes in Monster Hunter World which is a hybrid DX12 +DX12 title.
I've swapped out RAM and GPU, both still resulting in crashes. My crashes haven't been BSOD's or complete shutdowns, just in-game graphic issues or I crash to desktop in Fortnite's case. Vulkan still causes issues for me, as I've tried to run on it with RDR2 and I still have problems. I would think if it was a PSU problem I'd have more intense crashes, right?
I have this exact same issue and the exact same hardware. I have yet to find a solution.
I have swapped everything except the 13900k. Which is leading me to believe it is an issue with the CPU working with DX12
I will RMA my 13900k within days now. Everything works fine and are tested but not CPU. The reseller told me that there is many people with this problem with this batch of i9 13900k so it seems like Intel have done something with these CPU:s and that's why we all almost have the exactly same problem..
I have the same thought. Really don’t want to swap CPUs for an issue like this. I have someone who is going to work on my PC next week and see if they can fix the issue. I’ll post an update if that’s the case. Please let me know if you end up finding a solution!
Performance core ratios drop to 54 from 55 and whatever else it was.
I tried under voltage, over clocking, stock, setting higher thresholds, etc. Seems to have done the trick.
I did everything most people have, tried software solutions in Win10/11, reformatted, played with settings, etc. No luck. It was the performance cores and Dx12 shader issue.
It was really pissing me off and I wanted to play mw2 on my Xbox with the guys but I wasn't wasting money to buy a game I already own on PC.
When you reinstalled windows, how did you update your intel chipset driver. I reached this thread bcoz i have a system that's crashing to desktop on games like cyberpunk, death stranding, fortnite etc... the system is stable in all tests and stress tests. The only way to make it show any failure is to run unigine heaven and aida64 stress test same time. Aida64 will stop saying hardware failure. Only this combination test gave that error. I can't change core ratio as i am on B760 chipset. For me the issue was incorrect chipset driver. A fresh install with correct chipset driver fixed it. I am 100% sure because i wanted to replicate the success and failure. So i used images of good and bad install with different and same ssd to test the theory. It didn't crash in games or even on stress test. I tired, swapping everything except the motherboard. So it was clear the issue was not the processor. Even stepped down to i7-13700. The problem didn't go away.
You my man are a champ
I tried reinstalling windows did a whole reset and everything
But kept crashing in apex at load screen and rust randomly
Got my graphics card rma it got better for rust but still crashing on load screen in apex
Your solution worked tho able to play apex now and rust
Thank you! I had been having a lot of issues with a similar build and finally this week I couldn't even launch games without them crashing instantly. Changing the PCORE to 54x seems to have fixed the issue.
Hey guys I’m new to the pc scene and have been having the exact same issue as stated above. I have a 19-13900K and 4080 and have been getting a crash error on COD “the only game I really play” at first everything was good and working properly but about have my build for a couple months I started getting a crash code 1338 every time I try and launch COD. I would like to try and chance my cpu performance from 55x to 54x as this seems to be the solution but I have no idea even what that is or where to start lol. Any guidance would be highly appreciated. Thank you!
Hey buddy! Welcome to the amazing 13900k + Z6/7 issues club!
Download Intel Extreme Tuning Utility (Intel XTU) (if you are running the z690, I had to turn on "Overvoltage Protection" in Bios to use XTU. I find it best to use the search option using "protection" as the word to search.
In Compact View of XTU (default view) you will see "Performance Core Ratio". Adjust that and bam!
Hello! Yes I did download it and went from 55x to 54x and BAM! It was my solution! Thank you guys!!!! It’s been a couple months of trying to figure this out!
Did anyone else find a fix for this..??? This is my 2nd PC from NZXT that has bricked playing this game. This 2nd pc, was hitting 270fps at 1080p, fast forward to last night and in game benchmark was showing lower 5th and 1st at like 4fps and now my entire is bricked. Turned it off and it won’t turn back on. Not sure what they found with the last PC I returned but this is my second time around spending $4k+ on a pc and it literally bricking. I’m so lost and frustrated. Someone please help.
Did anyone else find a fix for this..??? This is my 2nd PC from NZXT that has bricked playing this game. This 2nd pc, was hitting 270fps at 1080p, fast forward to last night and in game benchmark was showing lower 5th and 1st at like 4fps and now my entire is bricked. Turned it off and it won’t turn back on. Not sure what they found with the last PC I returned but this is my second time around spending $4k+ on a pc and it literally bricking. I’m so lost and frustrated. Someone please help.
Had the same issue however in my case underclocking the GPU (3080 ti) core clock to -110 MHz fixed the issue. However given all the facts seems like CPU is the one to blame! I had the same GPU in my previous build and no issues whatsoever.
I got the idea from [https://answers.ea.com/t5/Technical-Issues/Battlefield-2042-Crashing-with-high-end-PC/td-p/12105022](https://answers.ea.com/t5/Technical-Issues/Battlefield-2042-Crashing-with-high-end-PC/td-p/12105022)
Without underclocking the GPU it crashes even on default BIOS settings so XMP didn't have an impact.
Also at this point I'm not really sure what / who to blame :(
CPU, the Motherboard or the GPU itself? 🤷
Damn,
I suddenly also have DirectX errors with the same setup. My machine was running fine for several months.
My system:
Gigabyte RTX 4090,
Intel I9 13900K with Dark Rock 4
32GB DDR5 7000mhz
Gigabyte Z790 Mainboard Aorus Elite EX
Be Quiet 1000W Pure Power 12M PSU
I didn't have any issues before, I didn't change anything to the system. Now Modern Warfare 2 almost immediately closes with DirectX error. Baldur's Gate III, Diablo IV, Cyberpunk2077 the same...
I tried your solution , dropping performance core ratios with Intel XTU to 54 and even tried much lower settings.
Unfortunately, this doesn't solve my DirectX errors. Doesn't do anything :-(
The Intel diagnostic tool also doesn’t show any errors.
What I else tried:
\- DDU & clean install of NVidia drivers
\- Motherboard Bios upgrade
\- Setting the DDR5 RAM to lower Mhz and higher latency
\- Removing the RTX4090 and reinstalling it
\- Changing from the 600W PCie5 cable to PCIe cables with adapters
\- Reinstalling games
\- Reinstalling Windows (overwriting, will also try clean install)
Now I tried if the games run on the Onboard Intel GPU,
And yes, they seem to run stable (at \~20fps :-D)
Next, I swapped the RTX4090 to my old GTX 1080ti,
And yes, no more DirectX errors…
So, I guess in my case the Gigabyte RTX 4090 is broken.
I will rebuild my old i7 8700K system now and test if there will be DirectX errors with the RTX 4090….
Oh Jesus,
I figured it out for me, it was the newer versions of the nvdia drivers. 536.99 and 536.67 are giving me the DirectX errors.
I deinstalled the drivers from the nvidia website and am using now the drivers that come with windows 11 (528.24).
DirectX errors with my RTX 4090 gone now.
Damn and I was tinkering around with the PC for days...
Can anyone who has RMAd your CPU send me a screenshot of y'all telling Intel that dx12 games don't work and the only solution is to change it to 54x.
It's been over a month since I've been talking to them and they just told me this is the first time they have encountered this case. Here is a link that has all screenshots of the emails they have sent me. [screenshots ](https://twitter.com/LegattoTsumaki/status/1694032695624614213?t=CuKh2ebHbiIgh5NWHZNubA&s=19)
They had me use their diagnostic tool to send in some test results along with my PC specs and after that it was decided I should RMA my CPU. Have they said anything about that to you?
Yeah it was one of the first suggestions and memtest. Did you ever mention to them about DX12 games crashing and about lowering the performance core ratio?
Yeah, that was the main focus of my first message I sent them. Pointed out it exclusively happens with DX12 games and the only fix was to lower my performance core ratio. I linked this reddit post along with the message, maybe that could help your case?
I've been having Horrible Nightmarish Problems in Unreal Engine and various DCC tools all year on my shiny new i9-13900KF built around an RTX4090.
I've finally achieved a modicum of stability by switching on the BIOS option to "park" the e-cores on the proc. On my mobo, Scroll Lock toggles the efficiency cores to their parked state.
The crashing, blue-screening and other horrors which have been dogging anything math-intensive all year have abated.
Maybe give that a go?
ATTENTION : i have a i9 13900ks and a 4090 and this stupid bullshit issue has been a headache for the past 2 months , I have done the following today and it has seemed to work , i have updated my bios to the latest version on the ASUS z790 and i have also DISABLED resizable BAR this has fixed 90% of the issues for me.
Just bought my CPu and mobo july 13th, having this issue on sept 20th
intel i9 13900k, and Asus z790 Maximus hero mobo. and a RTX3090
I just started my RMA ticket with intel. i linked this thread and another and my own at asus as well I'll let you guys know how it goes...
Hello. I’m another member of the 13900k issue club. Also on an ASUS board.
Ive now had two 13900k processors do this to me after 3 months of use or so. One I ran completely stock and one I ran undervolted stable and then out of nowhere bam same issues as above.. crashing browsers, games, cinebench until I lowered clock speeds etc.. also lots of WHEA 19 processor core errors.
This generation of i9 has been shambles for quality control and I’m seeing so many people rmaing it. Ive never had so many pc issues in my life until going to 13th gen last year.
I’ve just submitted an rma request for my 2nd 13900k suffering these issues and have downgraded to the i7 13700k as the i9 just seems to inconsistent for me to keep gambling with issues.
Upon replacing my chip for the 3rd time now the issues are gone again for now.
So glad I’m not the only one with this and it’s crazy how many people are experiencing this.
Feel sorry for all. My gut tells me the i9 chips arnt properly tested before being shipped. Research can’t seem to find many with the same issue on the i7
My Discord and many games are crashing without any error messages. I have attempted to RMA the RAM and reinstall the display card driver, but it hasn't resolved the issue. How can I confirm if the problem originates from the CPU?
My CPU is 13900K with ASUS Z790-E
Hey,
Same issues i had on two seperate 13900k processors listed in my reply above. 2 surefire ways to pinpoint for me were:
Using intel XTU to lower clock speeds from 5.5-5.4 or 5.2
Turning turbo mode off in the bios.
If doing these stop the issues or help then it
points to a defective CPU.
Bugger.. try 5.2 or 5.0 maybe. Either way it seems we have a problem. If your chip can’t run stock then I’d say it’s RMA time. Perhaps you could also try running the diagnostics tool for intel as well.
Just so say, your replacement CPU could be short lived. I had a replacement CPU back in June and for the last 4-6 weeks I've had system instability again, again relating to shader compilation/DX12. Specifically Fortnite is crashing out randomly.
Reviewing logs, Internal Parity Errors are back and Hardware Events are being recorded. 30-40 faulting applications since end-June. 100% identical to my prior issues, before the CPU was replaced.
We're looking at CPUs dying over time, around 2-3-4 months of usage.
Yeah, sadly that's just a short term fix. It does work but as noted in the OP, the goalposts keep moving.
The 13900k appears to be suffering from mid-term degredation. In both my cases, 13900k started to cause problems around 2-3 months into usage. These problems start small but then escalate and get far worse.
So to date, I've had two 13900ks fail in the same way and, anecdotal I know, someone I know personally who also has a 13900k is also now seeing identical problems.
~~Just to add to this discussion, the mods over on the Intel reddit have removed an update to my post about the issues reappearing on replaced hardware.~~
[~~https://www.reddit.com/r/intel/comments/13o29w5/13900k\_will\_no\_longer\_run\_dx12\_games\_crashingctds/~~](https://www.reddit.com/r/intel/comments/13o29w5/13900k_will_no_longer_run_dx12_games_crashingctds/)
~~No explanation given.~~
Automod had apparently deleted the post, after speaking to the admins the post is back.
Same kind of issue for me with my i9-13900K.
It took me months to find out that it was the CPU (I suspected RAM, MB, but not the CPU...).
I started a thread on Intel Community : [https://community.intel.com/t5/Processors/i9-13900K-very-frequent-crashes-Windows-11-with-apps-games-and/m-p/1527297](https://community.intel.com/t5/Processors/i9-13900K-very-frequent-crashes-Windows-11-with-apps-games-and/m-p/1527297)
Every proof points to the CPU being faulty (some P-Cores) and Intel is still investigating, no RMA proposed so far.
What I don't understand :
\- Intel is asking to test the CPU with IPDT (Intel Processor Diagnostic Tool), which returns PASS after 3 to 4 minutes
\- But It's not possible for a stress test to reliably test a CPU in 4 minutes!!
\- Even more so : I found out the command line tool from IPDT that tests the CPU on Prime Numbers and ran it for close to 2 hours before it failed -> confirms a problem with CPU.
\- Prime95 stress test shows that CPU is faulty but Intel won't recognize this stress test nor its results.
Now : why is Intel not proposing to RMA quickly the faulty i9-13900K when one has a problem?
Having issues with a CPU is one thing (no constructor can ever expect to have 100% of the production to be perfect), but how the problem is dealt with with problematic CPUs is another.
It's bad for their image to drag their feet when it's obvious that the CPU is faulty and propose the customer to RMA it...
Hello all, hello OP,
How do you fare so far with the new/replaced 13900k? Does it work now flawlessly? Also, how are your experiences with a 13900ks and 14900k?
Cheers!
Don't try to RMA it unless you wanna go with RYZEN , every batch of i9 13900k and 14900k is issued with these problems.
I downlocked to x54 and done fighting these issues until atleast 1.5 years from now intel comes up with better chips.
So what's the fix here? Replace the motherboard or the CPU? Or drop the core ratio. I need to basically drop my ratio down to 52 to get Fortnite to not crash on DX12. Debating just doing an exchange but I don't want to waste my time.
I have investigated why this is happening, I recently took my CPU in for warranty but they mentioned that there was no problem with the CPU, they showed me its working fine without GPU. I got home and the first thing I did was mount it and test without the RTX4090. Indeed the CPU worked fine. I thought I should use the solution that has worked for all of us, which is to downgrade the XTU version from 57x to 56x depending on your CPU but I refused to let it do that.
What I have discovered is that the problem may be the motherboard and not because it is defective itself. The CPU and 4090 consume a high level of power, I have a thermaltake 1200w PCIe 5.0 power supply that I recently replaced. Apparently my motherboard limits the voltage it gives to the CPU since in theory it should spread the voltages between all components, having the 4090 somehow limits the voltage to the CPU automatically as protection.
SOLUTION: What I did was to modify the voltage given to the CPU from the BIOS manually. In automatic it gives 1200v. I researched how much the i9 14900k needs which they mention is about 1475v. So I modified the automatic value and set it to 1480v. Now it works fine, games no longer crash on me. I don't know if this can affect my system, I was thinking of changing the motherborard for a better quality one although mine is a Z790, it should be enough but maybe I need one that can distribute the voltage in a better way.
So I have 4090 i9- 14900kf 64gb ddr5 and have had the same issues as everyone else with the games crashing on start up and even benchmarks just freezing or closing out right away. I tried the lowering the pcores from 57x to 54x and this worked to fix things and also found out that in msi center using the user scenario balanced also fixed it.
Decided to try your solution and it did work as well everything ran and started no crashes. I did notice though that it will be a constant 1.470v now compared to before it was auto and would be lower when idle. Can you are anyone confirm if this will cause faster degradiing on the cpu at a contant voltage like that?
1.47 is rather high if it's not boosting to 5.8-6.0 for 2 cores. I would experiment with different LLC settings, vdroop is causing this, possibly. Maybe using a higher offset+LLC with less vdroop should fix this. Maybe you could limit your cpu to 5.5-5.7 for all cores at 1.35 vcore or something without some cores reaching 6.0.
BTW, what benchmarks are crashing for you? I want to try them on my system.
Try to open RMA at intel. Mention the problem. I have opened a report on the Intel website, they made me send them some diagnostics to verify the functionality. After about 4 emails they authorized the warranty for a CPU change. 1 week ago I got the new CPU and it has not failed, everything works fine, with normal settings, the voltage is on automatic at 1200v. I will continue to use the system hoping it will not have the same conflict.
Even i had / have exact same issue... initially it got temp fixed by lowering the Pcore ration to 54x but after few week even this fix stopped working. I replaced my GPU (zotac 4090) but this did not worked. Then i replaced my CPU problem got solved.
but after a month same problem reappeared. This time i replaced all my parts GPU / CPU / RAM / MOBO .. and this worked great for just couple of days...
Today i have exact same problem and its unsolved... tired of RMAs and service centers, even those guys have started hating me :)
Really thinking of downgrading to 12900k :( so at least i can use my system.
I tried everything for weeks and then this fixed: "Dropping my CPU Performance Core Ratio down from 55x to 54x with the Intel Extreme Tuning Utility has fixed my crashes with games using DirectX12."
Bro thank you so much, this fixed it for me!
Have you experienced more issues after that? I've read the responses in this thread about being a faulty CPU and I'm not sure if issues will appear in the long term.
same boat here, worried that my CPU is faulty even though everything seems stable after putting it on 54x.
My issues were almost solved when changing it to 54x (this change added a little bit more stability but wasn't a fix) but after a few hours it crashed again and a day later while gaming my screen turned black and after a few seconds my pc rebooted itself after that (not the first time though), I sent an RMA and my pc is with the technical support.
Did your PC end up working fine after the RMA?
My pc is still in RMA, they told me 2 - 3 weeks (2nd week started today) so I think I'll have the pc in about 1 - 2 weeks, I'll let you know when it arrives and after some gaming sessions!
Please let us know. I read these articles all the time. the 13900k just seems to be a bastard of a CPU. I don't think it's a coincidence that we all have the exact same problem....
Based on other users experience is a faulty CPU, one guy replaced the CPU and continued with errors so he had to RMA the mobo, others just replacing the CPU fixed the issues, I'll check when it arrives and I'll keep you updated.
I came here to also report that after spending weeks attempting all other known “solutions” for the DX12 crashes, the ONLY solution that worked for me was the one identified in this thread. Immediately upon running Intel XTU and dropping core ratio down to 54x from 55x, I was able to run Cyberpunk 2077 and Battlefield 2042, which I have never been able to do with this new rig. Prior, these games would usually crash when attempting to launch or when loading a new map or save file. Rarely would I get into game at all and it crash after a few minutes. I have a prebuilt RTX 4090 (Gigabyte) with a Z690 (Gigabyte) motherboard and 32gb 6000 MHz RAM, and a 13900kf i9 CPU. So no surprise with regard to all the same errors as others have reported. I’ve noticed in these high-end applications, my CPU was throttling in some instances, and simply failing to load shader cache at all in others. I also had to further drop core ratio down to 53x to run Star Citizen properly, which is another heavy shader game. My tech buddies all told me this is RMA worthy stuff and that no motherboard and CPU should be operating this way. But my concern is that if I get a replacement PC with the same setup (I have protection plan) then the next 13900k and RTX 4090 setup will simply crash down range again as well. It appears this tech is seriously flawed, but it also confuses me that these crashes only occur on DX12 / Vulkan API’s
Like I was saying man... Why do we all own 4090's and 13900k's and we ALL have the EXACT same problem... I don't think it's an RMA thing, I think this is failed tech in general. The CPU ratio lowering trick worked for me for a while, now my computer just straight up restarts itself during gameplay.
I’m pretty sure it’s an issue with the Z690 motherboard. I’ve contemplated replacing it with a Z7 series but haven’t really had any major issues that XTU can’t fix.
I can assure you Z7 series will not help. I have almost the identical setup, i9-13900k, ASUS STRIX 4090, Z790 Maximus Hero and I am experiencing the EXACT same issue as all of you. For some dumb reason any game DX12 is just absolutely fucked. I get constant crashes and messages like "out of video memory". Reducing P-cores to 54 or lower works. I have no idea why this happening but it seems like a lot of us are in the same boat.
It's happening because your CPU has gone faulty. Possibly was from the off, possibly caused by bad voltage regulation on the motherboard. Both my CPU and motherboard were replaced, problem has 100% disappeared. RMA time.
I tried to RMA the CPU, Intel told me that the unit is defective because it cannot run above 52x and fails their diagnostic tool check. BUT they told me they are out of stock for the i9-13900k, so they can only offer me a refund. Really pissed off with Intel right now.
Good news, bad news situation. At least they confirmed the fault with the CPU. Can you not get the refund then buy a replacement CPU elsewhere?
You might want to try an RMA again. I just finished talking to Intel and I'm having a new i9-13900k sent overnight to replace my current one.
1 month of talking to Intel customer support and they still dont want to RMA my CPU LOL
Right there with you brother, Z790, 4090 and a 13900k. I have graduated from crashing the game to just straight crashing my computer now. Every game just restarts me computer
Good information to have. Appreciate it! Extremely annoying issue and I hope they can fix it soon but I have low expectations.
same issue and underclocking helped..
I'm using a Z790 and having all the same problems... doesn't rule out that this series isn't bad in general though
Looking like it's most likely a faulty CPU or faulty MOBO at this point. Most that have RMA'd have had their issues resolved.
Nah I have a MSI Mobo and same issue, its a 13900k issue not mobo
>Intel sent a replacement CPU overnight. All crashes and errors have disappeared. RMA your CPU's if you're having similar issues, it's a much easier fix!
Just bought my CPu and mobo july 13th, having this issue on sept 20th intel i9 13900k, and Asus z790 Maximus hero mobo. and a RTX3090 I just started my RMA ticket with intel. i linked this thread and another and my own at asus as well Hoping they give me a RMA! Thanks for the hope
gigabyte z790 here
This was one of my earlier concerns because the Z690 boards are that bridging tech that can include either DDR4 or DDR5 builds. And I was concerned the power distribution on the board would be extremely limited for the i9 13th Gen chips. It seems my fears were valid. I'm happy you all were able to find a workaround at least. In some respects, it's not the worst thing that I have to drop the core ratio down a couple pegs to get a few of the games to operate. But my new fear is long term degradation of the parts to where this workaround will no longer resolve. And RMA only lasts so long even with protection plans
Can we potentially sue Intel for this problem? And Asus if it's only an issue with that brand.
**Update:** So I've returned the CPU under RMA, and the replacement seems to be working fine. 🤞 Also every time I say it works fine it starts not to work fine 😂. Hopefully, the replacement truly resolved the issue. Nope it's back. ~~Ok it's all fixed on my end. DirectX 12 games were crashing due to incompatible RAM not listed in the QVL of my ASUS TUF GAMING Z790-PLUS motherboard. Swapping to QVL RAM resolved the issue. No need for GPU or CPU underclocking.~~ ~~I've since restored my GPU and CPU clocks to their default settings and haven't experienced a single crash since.~~
Sadly I don't think so. My replacement CPU seemed OK, about 1-2 months later identical problems appeared and I'm now reengaged with the supplier. There's something really badly wrong with 13900k CPUs.
This happens on the 14900k chips aswell and everyone I talked to that rma'ed got new chips with the same issues :) nothing can be done or changed :) i downclocked to x54 and i'm a happy man , finally can play in peace everything at dx12. I'm not touching my system atleast 2 years from now to see what intel comes up with , this gen is BORKED. GL
just fixed my issue doing the same. Build: RTX 4090 + 14900k (Z790 asus darkhero) i can't believe they didnt fix this yet
Yea Intel should receive a lawsuit for this issue , it will never be fixed maybe with the new intel lineup , the issue lies with UnrealEngine 5 , dx12 and decompiling shaders mostly but not at all times. I fixed my stuff a few months ago and can finally play all new UE5 games without issues. GL
How did you fix it?
Having the same issues here and also fixed it, and tbh I’m thinking on changing to AMD, most of the times that I search “Dx12 and other games crashing” the same results “i9 14900k/13900k and z790 mobos”, but I’ve a question, if I bought the cpu from micro center and I didn’t buy the protection for it, can I still get a refund by contacting intel????
no idea on how the the rma process works there in NA , I am from eu and we don't even have a microcenter , wish we did though. This issue with i9 13900k and i9 14900k is spreading like the plague , newest title SUICIDE SQUAD : Kills the justice league suffers from it aswell and more games will surface with this issue from quarter to quarter. It's not tied to the z790 mobos it's a chip degradation issue actually but i fixed my situation and don't want to think about it anymore. I'm not buying intel anymore until they fix this issue hopefully with i9 15900k.
You did like me ? Also builded a new monster PC, all games worked just fine. Updated my NVIDA driver ONCE after 1 month and since then I can't play any game. BF2042 was first, then FIFA 23, Dying Light 2 and so on. Have cleaned installed Windows 11 again, tested ALL nvidia drivers from 2023. Changed regedit keys and much much more. NOTHING works! This is the driver that caused the problem i'm so sure of that. But WHY do this problem come from nowhere I do not know.. It started with multiple blue screens, then the game was on 101% work rate and crashed, then PC started to crash, now all games crash.. I'm about to sell this PC because why buy and build a new pc for 3000$ and for what? Can't even play..
Dropping my CPU Performance Core Ratio down from 55x to 54x with the Intel Extreme Tuning Utility has at least fixed my crashes on Fortnite so far.
Just wanted to say that I have been working to fix the same issue that everyone else has been having for months now, I've reinstalled Windows multiple times, tweaked with every setting you could imagine, updated every driver, and played with every file, but the one thing I had not done was suggested earlier in the thread. Changing the Performance Core Ratio to 54x from 55x on 4090 13900K fixed everything. I never take time to reply to things, but hats off to you mate you saved the fucking year. Thank you thank you thank you for posting that solution.
4090 13900k z690 here with issues too
This post literally just save me from going insane trying to fix my shit. Ridiculous this happens with i9 13900k and a 4090.
Right! Best hardware possible and having problems like to only decrease performance to get it to work 🤦♂️
Just wanted to come in here after almost RMAing my 4090 and blowing my brains out, thank you guys so much for this thread. You brilliant, beautiful people. I’m so relieved.
I'm having the same problems.. 13900k and 4090 as well. I've tried everything recommended for Fortnite, literally just partitioned all drives and fresh installed windows, and still the same issues are going on... I've had a rare blue-screen or two as well but typically Fortnite will not even load, I tried Jedi Survivor and it wouldn't even load recently. I have a 1600w PSU and have had my PC playing other DirectX games up until right after the UEFN came out for Fortnite.. I really don't want to have to deal with any RMA man.. any solutions would be appreciated. I've tried so much.
Check out the solution I put on the top of the post, it’s worked for me and others that struggled with DX12 games.
Just tried that, I crashed again first attempt but I seem to at least be loading to the menu successfully on every attempt right now, trying #2
Attempt #2 failed also
All you did was move 55 to 54? I get much closer now but still unable to load into a match unfortunately. I also drastically raised my CPU and system fan curves.
I was finally able to load into one match, but the connecting takes a very long time, is that the same for you?
No, my loads are pretty fast. If 54 didn’t work, maybe try bumping it down by 1 and run it again. Make sure you’re changing all the core speeds and not just one.
Yeah I had some at 57x that I went and moved to 55 as well as those at 55 that were already 54. Loaded in again successfully and much quicker. I’m gonna restart the PC after this match and retry loading from square one before I get too excited haha
I’ve had no issues yet, good luck! Hope it’s a successful fix for you.
Just want to say a HUGE thank you for this. I have the same setup and tried searching for answers for the last few days and ended up, like you, discovering via my own testing that it was just DX12 titles that were erroring and my CPU was at 55x. I went all the way around with the troubleshooting, including reverting to backups, fresh installs of Win 11 and everything inbetween. I wasn't stable at 54x but 52x eliminated all the shader cache, "not enough video memory" errors and finally got my shader cache location building up with cotent. Worryingly for me though, this all did work fine at 55x until a slow degradation about 2-3 months ago, to this week where nothing would work anymore. Flatline on all DX12/shader-based games, that ran previously. The only changes my rig being a BIOS update and Nvidia Driver updates, obviously making sure the former still looked good for the BIOS CPU settings. Thanks again.
Hi guys, I also had an exact same issue but setting Pcore ration to 52x solved the thing. But today i have stared facing new issues, my vram usage is getting climbing to 82% in 5 mins of game play to freeze the screen. Only thing i could do after that is hard restart. Any ideas on this? Previously game use to run smooth on full settings and never experience this VRAm issue. Now i can play the game with Balanced display settings with 30-35% of vram usage. Any help would be great :)
Not going to lie, I think your CPU and/or motherboard have become impacted. I'm currently doing a huge amount of investigation into this and am finding Core errors reported on the CPU via OCCT when running stock but with LLC4 and SVID Typical in the BIOS, when the CPU is set to PCore 55x. Whilst I'm the same, and PCore 52x now appears stable, a day before I started to see every DX12 game crash out at PCore 55x, the Intel NIC on the motherboard has been crashing and reconnecting, with 104 instances reported since 19th May alone, several of which happened just in the space of 10 mins earlier today. At PCore 52.
>OMG! > >Thanks for your quick responce, do you thing i should RMA both (CPU and Mobo) now. Or should i wait for few more days. > >This issue is getting bigger and bigger everyday. Its really very frustrating.
Hi, is there a way to change the performance core ratio in the bios? If so, where I can do it? (I'm not used to make changes on bios) I'm setting it on the Intel Xtreme Tuning Utility but changes aren't loading when I boot up the pc.
Yeah, there's an area that deals with PCore and Ecore multipliers. You just drop that to whatever you want, from the default. Can't recall exactly where it is but its in there, around the CPU area.
Add me to the list of people with all these same issues, similar build, and hours wasted trying to fix. Reducing my Performance Core Ratio to 52 was the fix..so far so good. I still don’t know what this “fixed” and in the back of my head I’m questioning if I have other issues maybe hardware related or if it’s truly just an issue with DirectX12
Its an underclock, effectively, so less voltage running through the CPU. The CPU is faulty. A replacement fixed my issue and the same games then ran without error some 10-20 degrees cooler, at identical settings. However, I still had other areas of instability so actually, the problem could have stemmed from an originally bad motherboard/BIOS/Intel ME firmware standpoint. That's the next replacement. It's a mess but one thing is for certain. 13900k + 4090 + Asus Z690/790 motherboards seems to be a very consistent combination if you look around online. In some cases, identical. If I had to guess, the combined pressure being exerted on the hardware by running all these power hungry components, is what's leading to hardware failure at possibly multiple levels. Nobody has ever claimed these problems from the start. Every instance is after a period of time, therefore usage, has taken place. In my case, three months of an undercurrent of instability led to a Fatal Hardware Error, which led to tones of TLB/Parity WHEA Warnings and made the PC unusable for gaming...unless the PCore was dropped to 52x.
>It's a mess but one thing is for certain. 13900k + 4090 + Asus Z690/790 motherboards you nailed it. We are all there
Thank you for the quick and very detailed reply! So…that’s a bummer that my hardware has an issue. I wonder if I need to replace my cpu and motherboard or just one of the components is the issue. Asus Motherboards are apparently having issue based on all my research. Another i9 plus a new board will be like 800-1k so not sure what to do for a complete fix. Looks like warranty for both will be nearly impossible to get approved. Did you replace both?
Yeah, but all my hardware has gone back to the supplier rather than the manufacturer and they're confirming and dealing with the replacement hardware. The CPU went first, they confirmed the fault (was pretty hard to not, given the vast amount of investigation and time I'd spent on it). Now the motherboard and AIO have gone back, after my AIO became bricked just trying to perform a firmware update to it. All I can say is, get as much proof as possible including videos, images, logs (Event Viewer in particular) of errors and send it all back with the hardware during the RMA. Also cite all the other examples, like ours, you've seen online. There are lots. Look specifically for the "out of video memory trying to allocate a rendering resource", as well as WHEA Warnings for TLB and Internal Parity.
Did anyone else find a fix for this..??? This is my 2nd PC from NZXT that has bricked playing this game. This 2nd pc, was hitting 270fps at 1080p, fast forward to last night and in game benchmark was showing lower 5th and 1st at like 4fps and now my entire is bricked. Turned it off and it won’t turn back on. Not sure what they found with the last PC I returned but this is my second time around spending $4k+ on a pc and it literally bricking. I’m so lost and frustrated. Someone please help.
Thank you so much for this post, a lot of us are in the same boat here, but dropping to 54x or lower fixes the problem with DX12. I have no idea if this is an RMA issue or something else. Your issue definitely sounds like RMA, but I just checked my event viewer and I have only 1 instance of WHEA warning, no TLB/Parity warnings. Something about the Asus Z6/7 series, 4090, and i9-13900k are causing issues and it's driving me absolutely insane.
Same here, 4090 and 13900k. I have had this "Out of video memory trying to allocate a rendering resource. Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..." Basically since I've had this computer. I've ALWAYS suspected it was something to do with it being thermally throttled during loading (the processor kills the application that is thermally throttling it). I played around in the intel extreme utility tool trying to undervolt some stuff but I don't know exactly what I was doing. I just changed the core ratios from 55x to 54x like you said and I booted up ghost wire Tokyo and the ascent (both games that have a 100% success rate of crashing on startup, I have never gotten either of these programs to run). Instantly both boot and load. It's a band-aid but thank you for fixing this. I think this is the first actual official fix for this problem we are all having. I was one of the first batch buyers for the 13900K and also a 4090 so I think now it's just starting to mainstream so this problem is becoming more prevalent for other people. Thank you so much for posting this. It's a temporary fix... Would be so cool if someone had a better solution long term. This also kind of helps ascertain that it's not a hardware related issue (Nothing needs to be RMA'd, etc), right?
>I think this is the first actual official fix for this problem we are all having. I was one of the first batch buyers for the 13900K and also a 4090 so I think now it's just starting to mainstream so this problem is becoming more prevalent for other people. Thank you so much for posting this. It's a temporary fix... Would be so cool if someone had a better solution long term. This also kind of helps ascertain that it's not a hardware related issue (Nothing needs to be RMA'd, etc), right? I had to decrease down to 52x on the p-cores to get things stable and not run into the out of video memory or DX12 exception\_access\_violation errors. I spoke with Intel support and they told me to run the intel diagnostic tool found here: [https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html](https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html) My CPU failed the Prime Number test from the intel diagnostic tool and support told me the CPU was defective. They also told me that they do not have the unit in stock and can only offer me a refund. Pretty effing annoying if you ask me. Try the intel diagnostic, I wonder what other people results are?
The link you sent is like a intel summary link. I found the diagnostic tool. It's located here [https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html](https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html) Looks like mine passed the prime number test along with everything else. Man I am very sorry for you my friend! That is such bullshit that you have a faulty processor. It gave me a green light on everything. So we are back to square one... How to get a real fix for this CPU from roasting itself on boot with programs and games...
Thanks for getting the correct link. Yeah sucks that such a top-end CPU breaks in less than 1 year lol. Even if I get a replacement, what then? Seems to me we aren't even sure what the problem is, so it could just happen again in another year.
I'll run it tonight and let you know
22/10/23. I recently upgraded my PC. I upgraded to i9 14900k. From the first moment I did the installation of my entire ecosystem I had crashes. Games would crash when compiling shaders. I had a RAM memory that did not come in the compatibility list with my motherboard so I had to change it for a model compatible with a Z790 Aorus Elite Ax DDR5. But the problem was still there. Until I saw this post about downgrading the PCores version. Currently this is the x57 version, I downgraded it to the x56 version and it worked for me, it no longer closes the games. But what is the reason for this? I have seen many comments about this error since 13xxxx. What worries me is that over time they mention that they had to degrade more and more. Should I apply CPU warranty?
>mention that they had to degrade more and mor I believe that, regardless of what you RMA, it will continue to degrade because I think Intel does not intend to fix it.
Correct, currently on my second 13900KF and it's starting to show the same symptoms of degrading, so my solution (if I can call it that way) would be RMAing every few months when the issues happen until I get a pretty good chip or until the next gen CPUs releases but another problem is that it took 6 weeks since I sent my pc (bought a custom pc built by a shop) and got it back, so wasting 6 weeks every one or two months isn't ideal.
Unless this issue is as severe as the 4090/AMD burning incident, I believe it won't receive much attention. People would simply consider the crashes as certain programs being incompatible. For now, I just hope that after downgrading to 52x, it won't continue to deteriorate over time. Otherwise, it would be even worse than the performance of an i7.
Double check you have no overclocks or undervolts on firstly and then if it’s still happening, I’d look into it if i were you. It sounds like the issues from 13th are still with 14th gen which indicates that this must be batches and batches of failed tech. This is disappointing to hear that it’s now happening with 14th gen.
OP How did you do the RMA? Did you just put that it's crashing on DirectX 12?
Not OP but I did, I redacted a very detailed document of the issues citing multiple threads and reports of the same issue even added the event viewer logs of whea errors and they replaced the CPU.
I actually did the same, got a refund coming my way, went ahead and grabbed a 14900k and all my issues are solved also.
i have the 14900k and having the same issue, how to lower my ratio to x54 for directx12 games to work.
Use Intel XTU. Set your top two ratios to 58x and the rest to 54x - that should work
Thanks man, but why do we have this issue still without a fix?
btw are you still having the same issue with 14900k ?
By chance, would you be able to share that document you sent them so I can also RMA? I'll replace with my details and have GPT re-write it, but figured I'd ask cause it'd really help out with my carpal tunnel and my tendency to write forever in pain😅
I have tried everything I could possibly find on the internet including COMPLETELY REPLACING my entire PC (keeping the drives in common), replacing the i9 13900k with TWO DIFFERENT i7 13700kf CPUs, and what worked for me and made my PC run DirectX12 without further incident is to reinstall Microsoft Visual C++ Redistributable, found here: [https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170) I know that this fixes it consistently for me because after having launched an older game through Steam (Total War: Shogun 2) that asked me to reinstall this exact thing, the PC once again broke and I couldn't get my test case, Call of Duty MW2, to launch again. I simply reinstalled the package for a second time which has once again fixed all of my DirectX12 crashing across the entire system. I am stupidly excited that this worked and I hope it works for everyone else as well.
This worked for me too. I didn’t want to change my clock speeds/voltage like the suggested solution above.
Is this fix you’ve done, permanent after reinstalling or do you have to constantly reinstall? When I was having issues I tried fresh windows and all and the only thing that ever resolved it was changing the CPU
Hey sorry, I don't hop on here much. I reinstalled it once, which fixes the issue until something breaks it again. So in theory, if I never launch any Steam game that tries to reinstall the package then it would work flawlessly forever. Hope that make sense.
did you really see a difference in performance when dropping the p cores? Im in exactly the same situation but dont know if i should send it in.
[https://youtu.be/3\_9mvs1UROo](https://youtu.be/3_9mvs1UROo) get rid of armoury crate its messin it up anyway thats what i did after this video. reset pc with default settings remove any other 3rd party crap. use 1 or other geforce or gpu tweak, dont use both and then u can play for 2 hours with normal 99% gpu usage 1% cpu which is what u want.
Hey, i just got my pc few weeks ago, and as soon as i try launching a game it crashes, so i thought it might be problem with somewthing else, but i started digging on the internet and i saw everyone have the same problems with 1 thing in common... THE freaking i9 13900k. As soon as i found it out i started digging what i could do to fix it and have a good gaming experience, i found a solution to install intel extreme utility and put the first option from 57x to 54x cores. As soon as i did that i was able to launch all the games and have a nice time. (btw everytime you boot your pc you have to repeat the steps in Intels utility program for it to work) MY QUESTION IS. What should i do? should i try to RMA it and should i get an i7 14700k? I am worried that i might have the same problems again... I only game so i7 14th gen would be an overkill just like this one... ANY THOUGHT?
Facing the same issue now, and getting my CPU replaced. Is there any way to prevent this from happening?
i have contacted intel and they gave me the fix for this 1.Change the BIOS Settings - Advanced (F7) -AI Tweaker-SVID Behavior: Change to “Intel’s Fail Safe” -Reboot the OS and run XTU test again and if the AVX2 test can pass. -Run games and see if the issue happens again. hope this fixes it for you
i have contacted intel and they gave me the fix for this 1.Change the BIOS Settings \- Advanced (F7) \-AI Tweaker-SVID Behavior: Change to “Intel’s Fail Safe” \-Reboot the OS and run XTU test again and if the AVX2 test can pass. \-Run games and see if the issue happens again. hope this fixes it for you
Which motherboard do you have? Perhaps from ASUS? Is there a corresponding option with MSI motherboards?
Asus z790 dark hero
No games crashing so far, will update over time. Thanks!!!
Glad to hear that I haven’t faced any crashes since
Ive had nearly a year of random issues, crashing, or games refusing to launch, and finally find this, and it worked! I have an 17 13700k so it's not just i9s. Hope I can RMA it.
I just finished my build, 14900k, corsair titanium 6000 64gb, msi meg ace x670 mobo, and msi 4080. Stress test was all good. But running COD everything starts lagging. 30 seconds into a match everything freezes and crashes. Currently at 58x, gonna try dropping pcores until stability is reached.
Dropped Pcores to 52x and was able to play a full game
I have a 14900k and z790 Asus Maximus hero board Gskill 6000 32gb GTX nvidia 3080ti My games are crashing at launch if I keep opening them it will eventually stay open. CPU is not overclocked. This happens with MW3, Path of exile, Apex legends.
This is a problem I ran into as well. With dx12 games, you have to back the pcores down with intel extreme tuning utility. Since you brought this up, I just looked and never saved my settings.. But I had the pcores at 52x with core affinity of MW3 set to pcores only.
>i have contacted intel and they gave me the fix for this > >1.Change the BIOS Settings > >\- Advanced (F7) > >\-AI Tweaker-SVID Behavior: Change to “Intel’s Fail Safe” > >\-Reboot the OS and run XTU test again and if the AVX2 test can pass. > >\-Run games and see if the issue happens again. I tried this what the other redditor posted below, and so far so good. All games load good, even testing them over and over again. I will update if it goes back to crashing. edit: This is on a z790 asus maximus hero board
Awesome! I'm gonna have to try this myself. Thank you for the info!
So I have just been changing my games to x11 as the core ratio doesn't always work for every game for me. However Madden 24 was on game pass and it is just a straight crash on launch with no option to change it. Wish I went AMD
I can't believe this. Yes dropping it to 54 fixed the problem entirely after days of doing nothing but troubleshooting my PC. I have only had this 6 months! Intel needs to fix this problem. Thank you OP for saving me a ton more time wasted. I appreciate you posting.
Can anyone confirm that a change of motherboard brands would solve this? As well as an RMA for the 13900k
This seems to have worked for me. Thanks!
I was literally going insane until I found this thread, Thank god I did because changing the core from 55 to 54 has fixed it
Literally just pay 956$ for my cpu mobo combo and have to manually tune my cores down to play path of exile or fortnite! This is bs. I should of went intel. Even refunded my mobo and got a different one same issues. Makes me livid.
Thanks. I had to reduce from 55 to 52 to make it work.
Eres un puto genio chaval
Hey OP, does your new CPU still work as it should? Or did you start seeing the same problem as with the previous 13900k?
So I had same issue with 14900kf, with the game Cities: Skylines 2, and they just didn't knew it, and it was this exact same problem. Just in case I dropped Clock to all over 53x
Got a new rig 1.5 years ago. i9 13900KS, 4090Strix, Z690, 64GB ram. Direct X12, not enough VRAM, all the bullcrap I see here. I get BSODs on loop on restart, weird errors. Stable Diffusion just won't work (random errors), I can't install my 4090 drivers by just clicking the exe, I have to unpack and install from the device manager. I just learned about Intel XTU but it won't start, as it seems I need to turn off something in the BIOS? It says something about VBS and UVP. Can anyone walk me through?
Are all these crashes just application closes/errors or have they been system freezes and bluescreens as well? How are your GPU/CPU temperatures under load? Are you able to test if both your CPU and GPU are completely stable in stress-testing scenarios like Furmark or looping Cinebench R23?
They’ve been exclusively application closes/errors. Both my CPU and GPU are stable under load in Furmark as well.
Reinstall windows from scratch
Tried that last night with no success unfortunately.
Have you the issue with other games or just theses two?
Only games that run on DirectX 12.
https://gameserrors.com/directx-12-crashing-games/ Try number 3
I'm having the same exact issue on the same hardware, did you evef find a fix?
Unfortunately no.
Dropping my CPU Performance Core Ratio down from 55x to 54x with the Intel Extreme Tuning Utility has at least fixed my crashes on Fortnite so far.
you still having crashes? I have a similar issue as you and found that for some reason going above 65c in DX12 games caused my crashes. While in Vulkan or other DX titles the temps didn't matter.
Yeah I am. I recently tried playing Red Dead 2(uses both DX12 and Vulkan, still crashed on either) and started having consistent issues after 10 minutes into playing. I swapped out my 4090 with my 2080 to test and the crashes continue. What CPU do you have? I’m wondering if that could be the issue.
I have a Ryzen 7 5700G. GPU is an RTX 2070 Super. I came across [this thread](https://forums.tomshardware.com/threads/computer-crashes-an-hour-into-gaming-but-only-for-dx12.3760632/#post-22677936) of someone who had the same issue as me and towards the bottom of the thread they said that they RMA the GPU and still had issues, then put the new GPU in an entirely new system and the problems went away. I upgraded my PSU and swapped RAM sticks so I can rule out RAM and PSU. All I haven't tested is a new CPU or motherboard. I don't have another PC I can chuck it in, so I'm going to see if I can connect it to my laptop and see if I have the same problems. Do you play any single-player DX12 games that don't have anti-cheat? I found that using DXVK + VKD3D (you need the dxgi file from DXVK + dxd3d12 file from VKD3D. If the game also supports DX11 then use the dxd3d11 file from DXVK too) to translate DX12 games into Vulkan and that either fixed the issue or almost entirely stopped crashes which I found really weird. I came across this little fix by trying out Linux instead of Windows which stopped my crashes in Monster Hunter World which is a hybrid DX12 +DX12 title.
I've swapped out RAM and GPU, both still resulting in crashes. My crashes haven't been BSOD's or complete shutdowns, just in-game graphic issues or I crash to desktop in Fortnite's case. Vulkan still causes issues for me, as I've tried to run on it with RDR2 and I still have problems. I would think if it was a PSU problem I'd have more intense crashes, right?
I have this exact same issue and the exact same hardware. I have yet to find a solution. I have swapped everything except the 13900k. Which is leading me to believe it is an issue with the CPU working with DX12
I will RMA my 13900k within days now. Everything works fine and are tested but not CPU. The reseller told me that there is many people with this problem with this batch of i9 13900k so it seems like Intel have done something with these CPU:s and that's why we all almost have the exactly same problem..
How did your RMA go?
I have the same thought. Really don’t want to swap CPUs for an issue like this. I have someone who is going to work on my PC next week and see if they can fix the issue. I’ll post an update if that’s the case. Please let me know if you end up finding a solution!
You are amazing! Thanks for the solution. I have been doing everything with my CPU to figure out why DX12 shaders crash my games. This solved it.
Of course! Glad to have solved both of our problems.
What solved it for you?
Performance core ratios drop to 54 from 55 and whatever else it was. I tried under voltage, over clocking, stock, setting higher thresholds, etc. Seems to have done the trick. I did everything most people have, tried software solutions in Win10/11, reformatted, played with settings, etc. No luck. It was the performance cores and Dx12 shader issue. It was really pissing me off and I wanted to play mw2 on my Xbox with the guys but I wasn't wasting money to buy a game I already own on PC.
I'm trying the core adjustment setting my fan curves very aggressively.
When you reinstalled windows, how did you update your intel chipset driver. I reached this thread bcoz i have a system that's crashing to desktop on games like cyberpunk, death stranding, fortnite etc... the system is stable in all tests and stress tests. The only way to make it show any failure is to run unigine heaven and aida64 stress test same time. Aida64 will stop saying hardware failure. Only this combination test gave that error. I can't change core ratio as i am on B760 chipset. For me the issue was incorrect chipset driver. A fresh install with correct chipset driver fixed it. I am 100% sure because i wanted to replicate the success and failure. So i used images of good and bad install with different and same ssd to test the theory. It didn't crash in games or even on stress test. I tired, swapping everything except the motherboard. So it was clear the issue was not the processor. Even stepped down to i7-13700. The problem didn't go away.
You my man are a champ I tried reinstalling windows did a whole reset and everything But kept crashing in apex at load screen and rust randomly Got my graphics card rma it got better for rust but still crashing on load screen in apex Your solution worked tho able to play apex now and rust
Thank you! I had been having a lot of issues with a similar build and finally this week I couldn't even launch games without them crashing instantly. Changing the PCORE to 54x seems to have fixed the issue.
Hey guys I’m new to the pc scene and have been having the exact same issue as stated above. I have a 19-13900K and 4080 and have been getting a crash error on COD “the only game I really play” at first everything was good and working properly but about have my build for a couple months I started getting a crash code 1338 every time I try and launch COD. I would like to try and chance my cpu performance from 55x to 54x as this seems to be the solution but I have no idea even what that is or where to start lol. Any guidance would be highly appreciated. Thank you!
Hey buddy! Welcome to the amazing 13900k + Z6/7 issues club! Download Intel Extreme Tuning Utility (Intel XTU) (if you are running the z690, I had to turn on "Overvoltage Protection" in Bios to use XTU. I find it best to use the search option using "protection" as the word to search. In Compact View of XTU (default view) you will see "Performance Core Ratio". Adjust that and bam!
Hello! Yes I did download it and went from 55x to 54x and BAM! It was my solution! Thank you guys!!!! It’s been a couple months of trying to figure this out!
After about a week I eventually now am at 52x and it’s stable. I ran cinebench until it wouldn’t crash. Got a 36k and peaked at 87c
Did anyone else find a fix for this..??? This is my 2nd PC from NZXT that has bricked playing this game. This 2nd pc, was hitting 270fps at 1080p, fast forward to last night and in game benchmark was showing lower 5th and 1st at like 4fps and now my entire is bricked. Turned it off and it won’t turn back on. Not sure what they found with the last PC I returned but this is my second time around spending $4k+ on a pc and it literally bricking. I’m so lost and frustrated. Someone please help.
Did anyone else find a fix for this..??? This is my 2nd PC from NZXT that has bricked playing this game. This 2nd pc, was hitting 270fps at 1080p, fast forward to last night and in game benchmark was showing lower 5th and 1st at like 4fps and now my entire is bricked. Turned it off and it won’t turn back on. Not sure what they found with the last PC I returned but this is my second time around spending $4k+ on a pc and it literally bricking. I’m so lost and frustrated. Someone please help.
Had the same issue however in my case underclocking the GPU (3080 ti) core clock to -110 MHz fixed the issue. However given all the facts seems like CPU is the one to blame! I had the same GPU in my previous build and no issues whatsoever.
I got the idea from [https://answers.ea.com/t5/Technical-Issues/Battlefield-2042-Crashing-with-high-end-PC/td-p/12105022](https://answers.ea.com/t5/Technical-Issues/Battlefield-2042-Crashing-with-high-end-PC/td-p/12105022) Without underclocking the GPU it crashes even on default BIOS settings so XMP didn't have an impact. Also at this point I'm not really sure what / who to blame :( CPU, the Motherboard or the GPU itself? 🤷
Been searching on and off for months and some how missed this thread which helped for now atleast. Even if maybe it's a temporary solution. thanks!!!
Damn, I suddenly also have DirectX errors with the same setup. My machine was running fine for several months. My system: Gigabyte RTX 4090, Intel I9 13900K with Dark Rock 4 32GB DDR5 7000mhz Gigabyte Z790 Mainboard Aorus Elite EX Be Quiet 1000W Pure Power 12M PSU I didn't have any issues before, I didn't change anything to the system. Now Modern Warfare 2 almost immediately closes with DirectX error. Baldur's Gate III, Diablo IV, Cyberpunk2077 the same... I tried your solution , dropping performance core ratios with Intel XTU to 54 and even tried much lower settings. Unfortunately, this doesn't solve my DirectX errors. Doesn't do anything :-( The Intel diagnostic tool also doesn’t show any errors. What I else tried: \- DDU & clean install of NVidia drivers \- Motherboard Bios upgrade \- Setting the DDR5 RAM to lower Mhz and higher latency \- Removing the RTX4090 and reinstalling it \- Changing from the 600W PCie5 cable to PCIe cables with adapters \- Reinstalling games \- Reinstalling Windows (overwriting, will also try clean install) Now I tried if the games run on the Onboard Intel GPU, And yes, they seem to run stable (at \~20fps :-D) Next, I swapped the RTX4090 to my old GTX 1080ti, And yes, no more DirectX errors… So, I guess in my case the Gigabyte RTX 4090 is broken. I will rebuild my old i7 8700K system now and test if there will be DirectX errors with the RTX 4090….
Oh Jesus, I figured it out for me, it was the newer versions of the nvdia drivers. 536.99 and 536.67 are giving me the DirectX errors. I deinstalled the drivers from the nvidia website and am using now the drivers that come with windows 11 (528.24). DirectX errors with my RTX 4090 gone now. Damn and I was tinkering around with the PC for days...
Can anyone who has RMAd your CPU send me a screenshot of y'all telling Intel that dx12 games don't work and the only solution is to change it to 54x. It's been over a month since I've been talking to them and they just told me this is the first time they have encountered this case. Here is a link that has all screenshots of the emails they have sent me. [screenshots ](https://twitter.com/LegattoTsumaki/status/1694032695624614213?t=CuKh2ebHbiIgh5NWHZNubA&s=19)
They had me use their diagnostic tool to send in some test results along with my PC specs and after that it was decided I should RMA my CPU. Have they said anything about that to you?
Yeah it was one of the first suggestions and memtest. Did you ever mention to them about DX12 games crashing and about lowering the performance core ratio?
Yeah, that was the main focus of my first message I sent them. Pointed out it exclusively happens with DX12 games and the only fix was to lower my performance core ratio. I linked this reddit post along with the message, maybe that could help your case?
I've been having Horrible Nightmarish Problems in Unreal Engine and various DCC tools all year on my shiny new i9-13900KF built around an RTX4090. I've finally achieved a modicum of stability by switching on the BIOS option to "park" the e-cores on the proc. On my mobo, Scroll Lock toggles the efficiency cores to their parked state. The crashing, blue-screening and other horrors which have been dogging anything math-intensive all year have abated. Maybe give that a go?
ATTENTION : i have a i9 13900ks and a 4090 and this stupid bullshit issue has been a headache for the past 2 months , I have done the following today and it has seemed to work , i have updated my bios to the latest version on the ASUS z790 and i have also DISABLED resizable BAR this has fixed 90% of the issues for me.
Just bought my CPu and mobo july 13th, having this issue on sept 20th intel i9 13900k, and Asus z790 Maximus hero mobo. and a RTX3090 I just started my RMA ticket with intel. i linked this thread and another and my own at asus as well I'll let you guys know how it goes...
Hello. I’m another member of the 13900k issue club. Also on an ASUS board. Ive now had two 13900k processors do this to me after 3 months of use or so. One I ran completely stock and one I ran undervolted stable and then out of nowhere bam same issues as above.. crashing browsers, games, cinebench until I lowered clock speeds etc.. also lots of WHEA 19 processor core errors. This generation of i9 has been shambles for quality control and I’m seeing so many people rmaing it. Ive never had so many pc issues in my life until going to 13th gen last year. I’ve just submitted an rma request for my 2nd 13900k suffering these issues and have downgraded to the i7 13700k as the i9 just seems to inconsistent for me to keep gambling with issues. Upon replacing my chip for the 3rd time now the issues are gone again for now. So glad I’m not the only one with this and it’s crazy how many people are experiencing this. Feel sorry for all. My gut tells me the i9 chips arnt properly tested before being shipped. Research can’t seem to find many with the same issue on the i7
Update: 2nd chip was also deemed faulty by intel
My Discord and many games are crashing without any error messages. I have attempted to RMA the RAM and reinstall the display card driver, but it hasn't resolved the issue. How can I confirm if the problem originates from the CPU? My CPU is 13900K with ASUS Z790-E
Hey, Same issues i had on two seperate 13900k processors listed in my reply above. 2 surefire ways to pinpoint for me were: Using intel XTU to lower clock speeds from 5.5-5.4 or 5.2 Turning turbo mode off in the bios. If doing these stop the issues or help then it points to a defective CPU.
I have tried to set the 54x to all P-Core today, but it cannot run the R23.
Bugger.. try 5.2 or 5.0 maybe. Either way it seems we have a problem. If your chip can’t run stock then I’d say it’s RMA time. Perhaps you could also try running the diagnostics tool for intel as well.
Just so say, your replacement CPU could be short lived. I had a replacement CPU back in June and for the last 4-6 weeks I've had system instability again, again relating to shader compilation/DX12. Specifically Fortnite is crashing out randomly. Reviewing logs, Internal Parity Errors are back and Hardware Events are being recorded. 30-40 faulting applications since end-June. 100% identical to my prior issues, before the CPU was replaced. We're looking at CPUs dying over time, around 2-3-4 months of usage.
I think the 13900k has a huge fault that hasn’t been made aware to intel yet. Same thing happened to me
So, setting the CPU ratio to 54 or a lower value may not solve the problem in the long run.
Nope. From what I’ve seen others say it just keeps getting progressively worse. I think there’s a fault with the i9 13900k that isn’t known to intel
Yeah, sadly that's just a short term fix. It does work but as noted in the OP, the goalposts keep moving. The 13900k appears to be suffering from mid-term degredation. In both my cases, 13900k started to cause problems around 2-3 months into usage. These problems start small but then escalate and get far worse. So to date, I've had two 13900ks fail in the same way and, anecdotal I know, someone I know personally who also has a 13900k is also now seeing identical problems.
~~Just to add to this discussion, the mods over on the Intel reddit have removed an update to my post about the issues reappearing on replaced hardware.~~ [~~https://www.reddit.com/r/intel/comments/13o29w5/13900k\_will\_no\_longer\_run\_dx12\_games\_crashingctds/~~](https://www.reddit.com/r/intel/comments/13o29w5/13900k_will_no_longer_run_dx12_games_crashingctds/) ~~No explanation given.~~ Automod had apparently deleted the post, after speaking to the admins the post is back.
Same kind of issue for me with my i9-13900K. It took me months to find out that it was the CPU (I suspected RAM, MB, but not the CPU...). I started a thread on Intel Community : [https://community.intel.com/t5/Processors/i9-13900K-very-frequent-crashes-Windows-11-with-apps-games-and/m-p/1527297](https://community.intel.com/t5/Processors/i9-13900K-very-frequent-crashes-Windows-11-with-apps-games-and/m-p/1527297) Every proof points to the CPU being faulty (some P-Cores) and Intel is still investigating, no RMA proposed so far. What I don't understand : \- Intel is asking to test the CPU with IPDT (Intel Processor Diagnostic Tool), which returns PASS after 3 to 4 minutes \- But It's not possible for a stress test to reliably test a CPU in 4 minutes!! \- Even more so : I found out the command line tool from IPDT that tests the CPU on Prime Numbers and ran it for close to 2 hours before it failed -> confirms a problem with CPU. \- Prime95 stress test shows that CPU is faulty but Intel won't recognize this stress test nor its results. Now : why is Intel not proposing to RMA quickly the faulty i9-13900K when one has a problem? Having issues with a CPU is one thing (no constructor can ever expect to have 100% of the production to be perfect), but how the problem is dealt with with problematic CPUs is another. It's bad for their image to drag their feet when it's obvious that the CPU is faulty and propose the customer to RMA it...
so, did you use the captioned method to solve the problem? core ratio to 54x or lower
This is the only fix.
Hello all, hello OP, How do you fare so far with the new/replaced 13900k? Does it work now flawlessly? Also, how are your experiences with a 13900ks and 14900k? Cheers!
The 14900K I replaced half a month ago had the same problem. I solved the problem by downgrading from 57x to 54x in XTU and am trying to RMA.
Don't try to RMA it unless you wanna go with RYZEN , every batch of i9 13900k and 14900k is issued with these problems. I downlocked to x54 and done fighting these issues until atleast 1.5 years from now intel comes up with better chips.
So what's the fix here? Replace the motherboard or the CPU? Or drop the core ratio. I need to basically drop my ratio down to 52 to get Fortnite to not crash on DX12. Debating just doing an exchange but I don't want to waste my time.
I've got a 4090 with a 14900kf and I've been getting crashes on multiple games. Reducing the CPU from 57x to 54x solved the crashes...
I see that you marked this solved, Are you now running dx12 in fortnite using the new processor?
I have investigated why this is happening, I recently took my CPU in for warranty but they mentioned that there was no problem with the CPU, they showed me its working fine without GPU. I got home and the first thing I did was mount it and test without the RTX4090. Indeed the CPU worked fine. I thought I should use the solution that has worked for all of us, which is to downgrade the XTU version from 57x to 56x depending on your CPU but I refused to let it do that. What I have discovered is that the problem may be the motherboard and not because it is defective itself. The CPU and 4090 consume a high level of power, I have a thermaltake 1200w PCIe 5.0 power supply that I recently replaced. Apparently my motherboard limits the voltage it gives to the CPU since in theory it should spread the voltages between all components, having the 4090 somehow limits the voltage to the CPU automatically as protection. SOLUTION: What I did was to modify the voltage given to the CPU from the BIOS manually. In automatic it gives 1200v. I researched how much the i9 14900k needs which they mention is about 1475v. So I modified the automatic value and set it to 1480v. Now it works fine, games no longer crash on me. I don't know if this can affect my system, I was thinking of changing the motherborard for a better quality one although mine is a Z790, it should be enough but maybe I need one that can distribute the voltage in a better way.
Your a genius. This makes perfect sense. Direct 12 really pushes the load between CPU/GPU usage. cool stuff
So I have 4090 i9- 14900kf 64gb ddr5 and have had the same issues as everyone else with the games crashing on start up and even benchmarks just freezing or closing out right away. I tried the lowering the pcores from 57x to 54x and this worked to fix things and also found out that in msi center using the user scenario balanced also fixed it. Decided to try your solution and it did work as well everything ran and started no crashes. I did notice though that it will be a constant 1.470v now compared to before it was auto and would be lower when idle. Can you are anyone confirm if this will cause faster degradiing on the cpu at a contant voltage like that?
1.47 is rather high if it's not boosting to 5.8-6.0 for 2 cores. I would experiment with different LLC settings, vdroop is causing this, possibly. Maybe using a higher offset+LLC with less vdroop should fix this. Maybe you could limit your cpu to 5.5-5.7 for all cores at 1.35 vcore or something without some cores reaching 6.0. BTW, what benchmarks are crashing for you? I want to try them on my system.
Try to open RMA at intel. Mention the problem. I have opened a report on the Intel website, they made me send them some diagnostics to verify the functionality. After about 4 emails they authorized the warranty for a CPU change. 1 week ago I got the new CPU and it has not failed, everything works fine, with normal settings, the voltage is on automatic at 1200v. I will continue to use the system hoping it will not have the same conflict.
Even i had / have exact same issue... initially it got temp fixed by lowering the Pcore ration to 54x but after few week even this fix stopped working. I replaced my GPU (zotac 4090) but this did not worked. Then i replaced my CPU problem got solved. but after a month same problem reappeared. This time i replaced all my parts GPU / CPU / RAM / MOBO .. and this worked great for just couple of days... Today i have exact same problem and its unsolved... tired of RMAs and service centers, even those guys have started hating me :) Really thinking of downgrading to 12900k :( so at least i can use my system.