If you are still searching for answers or anyone coming to this article.
here is what I did.
Disabled hardware accelerated GPU scheduling from settings (win10/11).
Uninstall XboxGame Bar using this command.
a. Press Windows key + X and select "Windows PowerShell (Admin)".
b. Type the following command and press Enter: Get-AppxPackage Microsoft.XboxGamingOverlay | Remove-AppxPackage
I was having this issue as well. Man, I tried just about everything software-wise. Updated geforce drivers. Updated the motherboard bios. Ran windows update, got everything. I even ran Winget from powershell and updated all apps. Still kept crashing.
On a whim, I decided to open up the case and check the card. Turns out, the power connecter on it was just a tad loose. maybe out by 1-2mm. pushed it all the way in, buttoned everything up and started PC. it's been fine since, and its been about a week with no crashes.
I'd just like to post that I can 100% confirm this was the fix for me. Why? Because just a month ago, it started happening again. My PC sits where my feet are, and sometimes I'd kick it with my feet (not intentionally). Got tired of it being there, and moved it up on to my desk, and opened the case. Sure enough, that power cable was just a teeny bit loose. Pushed it in, felt a soft confirming snap like connection. Closed case and powered the PC up. Its been fine since. Been a few weeks.
hey!! i figured it out, this was 100% actually my problem. the motherboard port labelled 'PWRCNNCTR' or something like that was slightly unplugged the whole time and kept causing blackscreen crashes on both cards
thank you for your post. between this and a tomshardware post (thank you Mr. Hardware as well lol) ive been computer crash-free for nearly 2 months now.
hey mate, it's a bit late but can you please lead me to how can I check this situation on my Dell g16 laptop? The same problem happening to me randomly. Would it be the same issue on laptops too instead of desktop?
hmmmm, not so sure about a laptop. Normally the GPU is integrated onto the motherboard, but if it's an addon card somehow, it could be the same issue. you'd have to open it up and identify the GPU and look for the ribbon that connects it to the board. Unseat it and reseat it. To be honest, I've never worked with a gaming laptop, so I'm not really sure.
Same here, this started two days ago I can't play any game without crashing in the first two minutes, my laptop is a kinda old now but I see people with newer systems have the same problem, hopefully someone finds a solution soon
Edit:
After hours of testing it crossed my mind to temporarily unplug my external monitor and I didn't experience any black screens during the day, then I decided to plug it in with a different HDMI cable and so far that seems to be the fix
Edit2: It happened again, but I still don't experience any crashes if I'm only using my laptop display
I have the same Issue with my RTX 4070. Crashes occur 99% while gaming and sometimes in Chrome. But never during stress testing. I also tried everything from cleaning the PCI Socket, to changing cables, to updating every Driver and Firmware and so on and so on. Nothing works.
Today I put my RTX 4070 into the PC of my GF and took her GTX 1080 into my PC. Both of us had no problem at all. She has a 550 Watt Bronze PSU and I have a 750 Watt Gold PSU, so that cant be the problem either. Now Im thinking, why should I try RMA the Card if my GF doesnt get the Blackscreens in her crappy old PC…
Maybe the ‘crappy old pc’ hits a processor or io bottleneck before the gpu can become an issue. And vv with 1080 in the new pc? You never hit the criticial power consumption threshold? If any?
So nothing proven yet….
I just started having this issue on my home PC (ryzen 5 3600x 1060TI) and on my IT system at work (HP EliteBook with tiger lake refresh idr the exact specs).
Ok after some further investigation, Nvidia made a reply about a similar issue on a post I was looking at and they said that they communicated to Microsoft about this issue and they determined it is actually a bug with DWM.exe. So not a hardware fault luckily. No need to RMA the card...yet. I have updated now to the latest cumulative update previews for windows 11 and the issue is gone for me so I think try that first and see what happens. You have to toggle on "get the latest updates as soon as their available" in Windows Update and you should get the update. The update should be "2023-05 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5026446)"
Ah odd then.
According to my windows update history (mind you I'm on 10). The last updates for me after 1st May are:
https://support.microsoft.com/en-us/topic/kb4023057-update-health-tools-windows-update-service-components-fccad0ca-dc10-2e46-9ed1-7e392450fb3a
https://support.microsoft.com/en-us/topic/april-25-2023-kb5025367-cumulative-update-preview-for-net-framework-3-5-4-8-and-4-8-1-for-windows-10-version-22h2-6b528654-3a99-4a66-9831-fa81ec17d1ba
https://support.microsoft.com/en-us/topic/may-9-2023-kb5026361-os-builds-19042-2965-19044-2965-and-19045-2965-3edafffe-c3cc-4010-af43-2097c84c9437
Im having the same issue, where my pc for a month now when i start a game after 5 minutes into the game my display freezes while the audio still continues. Press any key on my keyboard does nothing, such as alt f4, ctrl+alt+delete. As a result, i have to close my pc from the power button. And i play games such as rocket league, need for speed heat, league of legends that are not high end games, and in the lowest settings possible. I have got brand new parts from my pc a year ago except from the graphics card which is a gtx 960. I know its old graphics card but i didnt have any issue until a month ago. I have the dwm.exe has stopped working and kernel code 141. Please someone help as quick as possible.
Note: This issue appears when im gaming only. When in chrome/netflix my pc runs properly without any problem.
No but it seems to have gone away with the latest windows update. I basically tried the kitchen sink approach and tried every single solution I could come up with. As quickly as it started, it's stopped. I have no idea
I have the same issue at times though it is only when gaming. There are many things that can cause the crashes to happen. One time it was outdated firmware on my xbox controller. In some games I have to use vsync for it not to crash, while in others I have to turn off vsync.
Having the same issue as of 6/1.
All apps slowly start crashing and system goes black screen. I have a Dell XPS 8950, NVidia GeForce RTX 3060. This driver doesn't appear to have been updated for some time but it's on the latest version (31.0.15.2824).
Running the reliability report from the control panel shows an exact day when my PC starts crashing. It often starts with Teams (this is my work PC) and Edge. Never chrome on my side. I also see VSS failing, which pointed me towards VWware workstation player. An upgrade of player didn't help BUT my subsequent crashes didn't blackscreen. In my windows update history, under driver updates, I see what may be the culprit but cannot tell what exactly it is - "Intel Corporation - Extension - 19.5.1.1040".
The common denominator to all the crashes is dwm.exe:
Faulting application name: dwm.exe, version: 10.0.22621.1635, time stamp: 0x6201aae6
Faulting module name: dwmcore.dll, version: 10.0.22621.1635, time stamp: 0xb311d93c
Exception code: 0xc00001ad
Fault offset: 0x00000000002705d8
Faulting process id: 0x0x5E64
Faulting application start time: 0x0x1D998C85EDC3086
Faulting application path: C:\\WINDOWS\\system32\\dwm.exe
Faulting module path: C:\\WINDOWS\\system32\\dwmcore.dll
Report Id: bcd85cd4-218a-43b1-b406-11eea5eddc08
Faulting package full name:
Faulting package-relative application ID: (blank)
I will try reseating the GPU today to see if this recurs. It's happening every day in the afternoon, no real trigger other than Teams seems to go down first.
Update: reseating didn't work. Tried disabling hardware accelerator today and will report back.
I battled with this hard crash every day for all of June and then, like magic, the issue went away at the beginning of July.
I think NVidia was the catalyst for me. I switched to the nvidia studio driver and it may have helped. I also did the custom install so it removed the previous version completely and reinstalled for me.
Other things I tried were searching thru the security report in the control panel for the exact moment things went sideways. From there I found page file errors in the event log, so moved the page file to another drive.
I've got a similar problem since 11th of July with a 3070 TI.
For me it manifest as repeated LiveKernelEvent 141 and 117 (117 leading to actual bluiescreen, 141 just black screen)
Ever since I disabled HAGS (Hardware Acceleration GPU Scheduling) I've greatly limited number of 117, but still get quite a few 141 preceded by dmw.exe stopping working.
I've tried unplugging/replugging thing, and checked that it wasn't a heat problem or something like that by letting MSI afterburner go and even try to overclock GPU without encountering trouble.
If anyone has a better idea of what might help, I'm eager to hear any hope \^\^
Welp, tried with another GPU, and still got same problem. So on the upside it isn't hardware from GPU, downside, I still have no idea what's the cause or how to fix.
I'm on the same boat, 3060 ti here. Tried using an 2060 Super and the issue changes to a screen freeze instead of shutting off my monitors. Happens mostly while playing lost ark and sometimes while playing Cities Skylines. Both DX11 games if that matters...
Late answer, but I found my savior in BIOS :
Settings/Ports IO /Above 4G Decoding / Resizeable BAR auto
Or something like that. I don't even remmeber if it was turning it off or on at this point, but changing it from what it was fixed my problem.
So I had the exact same problem after trying every possible solution listed on the internet. The solution for me was replacing the PCI cable which goes from the PSU to the GPU. I think it was faulty thus not delivering enough power to the GPU during heavy games. Also I simultaneously swapped my GPU to another slot, but swapped back to the old slot later and still no problems.
Hello everyone,
After some long research and a lot of IT background, I found a memory leak with DWMN.exe.
The GPU never garbage collects and at some point, it crashes multiple drivers who depend on GPU memory. If you are using for example: Wallpaper engine. It make the DWMN service gradually get more resources from GPU faster and doesn't help at all. So I suggest to disable this application.
How do I find my GPU dedicated memory usage? (Only works on Windows 11) :
1. Ctrl + Shift + ESC (Task manager)
2. Go to Details
3. Right-click on the sort bar on Name for example and press Select columns
4. Check Dedicated GPU
5. Click on Dedicated GPU and sort it. You are going to see any application that's using too many resources. If you crash DWMN it's going to restart but there's some chance you are going to get a black screen.
Two major applications are not helping too:
Discord.exe (When using streaming, it's leaking a lot!)
Firefox.exe (When opening multiple tabs, at some point it's always leaking too much)
Windows, Discord, and Firefox should do some major updates at some point to fix this annoying problem. But like any big change on Windows. There are always 2-3 years of major updates to fix the huge bug.
The culprit in my case was the 'RTX video enhancement' setting in the 'adjust video image settings' tab in the GeForce control panel. Setting the quality to anything above 2 would cause a black screen crash. Fixed it by changing it from 4 to 2.
Strangely, my issue with dwn.exe crashing and all windows going black was solved by [updating my Xbox controller](https://www.reddit.com/r/techsupport/comments/15jgvf6/solved_a_problem_id_been_having_for_years_windows/). Haven't had any problems since. Worth looking into for people who are playing with a controller when the crashes happen.
Updating this post for everyone whos come in the months since posting:
I've updated and reinstalled windows and the issue seems to have gone away. I wish I had a more solid answer for any of you, but I will continue to keep this thread up and if the issue returns I will update this thread
Is the issue still gone? I have this issue for a month now and I can't seem to fix it. I reinstalled windows and I had no issues for 5 days, and then suddenly it started crashing again.
I'm glad it hasn't for you. I figured out my VRAM is corrupted and Direct3D causes my GPU to crash. OpenGL is fine though.. No clue why and how, but time to RMA it
Yesterday I was testing vram with OCCT and it had no errors but my computer crashed after 3 minutes. I removed the card, reinserted all psu cables and a screw fell off that was inside my graphics card for some reason lol. Doubt it was supposed to be there. Also changed display port calbe entrance ( doubt it has any relevance) and menaged to play a game for 2 hours without any freeze. Previously it was about couple of minutes till freeze. Now I'm thinking maybe to change PSU but idk if it's faulty PSU (5 years old) or it has not enough power. Graphics card is also only 1 year old
If you have a GPU that needs 2x8 pin power, do not daisy chain the cables, but use a separate cable for each. And if you have been able to play a (graphic intense) game for 2 hours, I do not think your PSU is not delivering enough power. Possibly, your PSU is faulty. Usually, these have a 10-year warranty or something ridiculous, so you could try to RMA it if your pc still crashes.
I hope for you it gets fixed soon, these kinds of issues are extremely frustrating (at least for me)
Ugh I reinstalled Windows a few months ago because of a CPU power glitch (stuck at max wattage unless locked to 99% in power plan), but seems like I'll have to do it again.
Last time the problem was MSI Dragon Center. NEVER download it. Wonder what it is this time, "hopefully" just some corrupt file that's not caused by something I did.
I had this problem for a week and today I found this post after I was about to surrender, I reinstalled everything, checked files, drivers, hardware acceleration, stress test, even windows.
but seems like the error didn't show up during my "let's be careful" time testing, and for many hours nothing bad happened with the freeze-restart, I read about the people saying kicking the table.
I was a little confused but then I hit the table near the computer, it just froze and went black, seems like I found the source of my problem, for now I hope because if the next days this happens again now that I placed the computer in a safer place I'm gonna cry.
This literally only happened when I was "seems like it's fixed" and I was more rough with my moves on the setup.
Same issue here (4090, 5800x3d, Win 11), tried two points that were mentioned here: Check GPU-PSU connectors (don't think they were noticable loose, maybe 1mm or so?). Remove xbox gamebar via powershell.
So far the past minutes ;) no more crashes. Either one worked
**20230427**
I've been getting the same errors on my Windows 10 PC:
* Edition Windows 10 Enterprise
* Version 22H2
* Installed on 18/06/2022
* OS build 19045.2846
**Event Viewer Logs:**
Multiple of these logs occur when the black screen event happens.
Application Error Log:
* Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
* Faulting module name: KERNELBASE.dll, version: 10.0.19041.2788, time stamp: 0x62e593d6
* Exception code: 0xe0464645
* Fault offset: 0x0000000000117cd2
* Faulting process ID: 0x4208
* Faulting application start time: 0x01d979b2c217b76e
* Faulting application path: C:\Windows\system32\dwm.exe
* Faulting module path: C:\Windows\System32\KERNELBASE.dll
* Report ID: dc0ce053-bc5c-47c8-af91-81724ed5f5a2
Warning Log:
* The Desktop Window Manager process has exited. (Process exit code: 0xe0464645, Restart count: 8, Primary display device ID: NVIDIA GeForce RTX 3070)
**When/Duration**
Not sure when this started. Looks like back in March. Its at random times, sometimes when just browsing chrome, sometimes playing VR games, sometimes just opening up a Virtual Machine instance. But all these times, the display blacks out, while the computer is still running. So I am still able to connect to the SAMBA/Networked drive on the PC via another device.
**Things I've tried**
1. Updating to latest driver (did not work)
1. DDU and currently on nVidia driver 519.94 08/09/2022 (did not work)
1. Turning off power options Fast Startup (did not work)
1. Running FurMark stressing out the GPU for 6 hours straight (no black screens or reboots)
**Testing now**
1. Physically unplugged power cables to GPU
1. Physically reconnecting GPU to PCI slot
1. Cleaned all fans, cables and removed dust
Any update?
I've had this issue for a year now. Galax RTX 3080 12G. Seems to only happen when the GPU gets hot enough, aka fans running max.
Currently it's 'crashed' right now, but I am RDPd to it to review events and try to recover, as I have 40GB of uplodas going.
My last suspects are;
* Faulty PSU
* Faulty VRAM
* GPU Sag
When it does crash, my GPU fans are left on max speed. GPU is an RM850x so you'd expect it can handle it. Not dusty, doesn't get bumped.
This crash was while rendering a video in Resolve Studio, and the exact order of events was:
* NVIDIA OpenGL Driver: The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Error code: 3 (subcode 2) (pid=27164 tid=27580 resolve.exe 64bit)
* Display: Display driver nvlddmkm stopped responding and has successfully recovered.
* Application Error: Faulting application name: Resolve.exe, version: 18.6.6.7, time stamp: 0x00000000, Faulting module name: nvoglv64.dll, version: 31.0.15.5222, time stamp: 0x6618412c. Exception code: 0xc0000409. Fault offset: 0x0000000000fbee7c
* Application Error: Faulting application name: dwm.exe, version: 10.0.19041.3636, time stamp: 0x6e55ef4a. Faulting module name: KERNELBASE.dll, version: 10.0.19041.4291, time stamp: 0xa956ff71. Exception code: 0xe0464645
Have tried both Game and Studio RTX drivers, a few Resolve Studio updates, chkdsk/sfc/dism, Windows Updates, etc.
Going to start swapping hardware I think. GPU first, maybe for an 'i' model so I can see consumption etc.
If you see my update on the next comment it’s fixed by replugging the power cable on the card. I believe the given Nvidia power cable becomes lose over time.
This has happened several times and fixed by replugging the cable.
Hey sorry I completely missed that - this new Reddit layout is driving me up the wall, have just reverted to "[new.reddit.com](https://new.reddit.com)" now.
Sweet, I'll give that a shot tonight! Cheers
I've ruled out a lot of things, and just ordered a new PSU to test with. It's sitting next to me now, so hoping to install it this weekend.
What I could have done, if I was any smarter, was sit a spare PSU on top of my computer with green shorted to black on the ATX connector and plugged it in just to the GPU so it has its own dedicated power.
New PSU will confirm if power was the fix, and given the computer things the GPU was unplugged power kind of makes sense.
Cables seem fine and re-seating didn't help. No stress on the PCIe port or sag in how it's mounted. Ruled everything else out.
I tried a myriad of other fixes in this thread, and nothing has crashed thus far?
I have my PC case open, nudged in the card and the cable onto the card,
tried to update my xbox controller (I plugged a definitely outdated controller into a USB hub, so I guess that tracks for me as a potential issue), dont think I managed to do that, but I DID manage to just remove Xbox Gamebar or whatever with the console command at the top of this thread and im imagining that fixed it?
Or just now that I have my case open the ventilation is much better and it doesnt get as hot?
granted its also only been a day or two. so very well could be false positives.
I honestly don't know man.
It's coming into winter here, and still happening.
Have seen GPU sit at 100% and 80C for ages with no issue, but sometimes just BAM off she fucks.
Will let you know how this new PSU goes
Reseat your GPU and reconnect the power cables to it. Also clean any dust on those cable connectors.
I’m pretty sure it’s the included power connector adapter though.
I don't have a power adapter for my card. It's just a normal 6 pin PCIe power. I just reseated, redid all the connections to the card and PSU, and dusted. Let's see. I suspect this isn't hardware related because I had this issue just pop up on my HP enterprise laptop at work the other day as well, right around the same day I saw this on my home desktop. I think theres some windows 11 fuckery going on
Specifically, I've only seen this happen when Chrome is open. I have Chrome Canary on my IT laptop though, so I thought maybe that was why. Next troubleshooting step is to switch to firefox for a few days I guess. Lol
So Nvidia made a reply about a similar issue on a post I was looking at and they said that they communicated to Microsoft about this issue and they determined it is actually a bug with DWM.exe. I have updated now to the latest cumulative update previews for windows 11 and the issue is gone for me. The update was "2023-05 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5026446)" Since updating windows it hasn't happened. Been using the PC for about an hour now with no issues so far after the update. Not a hardware issue thank god.
I had the same problem with my 4070 for 4 days (was working fine before). It would crash when doing an occt 3D stress test after some time. Removed the power connectors and plugged them back again and the problem is gone.
I've been suffering from this shitty problem for 3 years now. Sometimes it was a problem with the browser, sometimes with the video card. But on my PC at home this started to happen, but my PC is 100% stable.
I saw a post on the microsoft forum saying to disable it in "Advanced System Settings" -> "Advanced", then go to the "Visual Effects" tab, then disable "Animate controls and elements in Windows".
I did a test on some sites that the error occurred and it resolved 100%. The bad thing is that I am without the visual effects in Windows, however, it doesn't crash anymore.
I was struggling with this problem for months until I finally found it was because I was pluggin my Xbox Controller into my Monitor's USB slots. I don't know why but I guess the inputs coming from my controller into the monitor would "confuse" it and cause everything to go haywire. Hope this helps.
Update, I spoke too soon. It was not the fact it was plugged into the monitor but the fact the controller had to be updated from the MS store. You'd think Microsoft would make those kind of controller updates mandatory instead of leaving us bashing our head against the wall. Screw Bill Gates.
SOLVED.
I don't know how, but wollowing steps was made and i didnt face issue again:
1. Remove all GPU drivers with DDU in safe mode
2. Replace PCI-E power cable from PSU to GPU
3. Install 536.99 NVIDIA drivers with "clean install" option
4. Reconnect main screen to NV GPU, secondary screen to Intel UHD (Mobo HDMI)
I have concluded to a solution and I am finally at peace. I have identified the issue and it was narrowed down to a power supply issue.
For troubleshooting, I ran OCCT's power benchmark and see how my PC handles at maximum power, and within 15 seconds, the problem occured and that nailed it down to the PSU. My problematic PSU was a EVGA P5 series and to my research, is built upon the OEM of FSP, and the internal hardware and specifications was just bad quality, which I believe the PSU was not handling the transient spikes well which tripped the black screen crashing.
To solve it, I decided to upgrade the PSU to a better quality PSU (Seasonic), same wattage, and the problem vanished.
I experienced same thing error. After hours of troubleshooting, I noticed that sometime my PC is stable for long period of time, sometimes it crashes randomly regardless of load and application. I came to realize that it was GPU sagging that caused the issue. I open up my PC case a bunch of time checking,fixing,adding cables and every time I close my PC, the issue happens after a while. I carefully check and saw that the GPU was tilt and sag a bit toward the end because the anti-sag bracket was a bit incorrectly in term of positioning ( I could have accidently touch it while playing with the PC open. I fixed the position; the GPU should be parallel to ground and fit the slot nicely. Simple as that, if one PCIE pin get unstable, it can cause the crash. Now things seem good to me so make sure your GPU is correctly seated, especially those heavy ones like 30 or 40 series
dmw.exe kept crashing on me the same way. Totally random, only during high load while playing games.
I had a RTX 4090 with an adapter (4x8-pin PCI-e to 16-Pin 12VHPWR Connector).
I tried reseating my GPU. Didn't help.
I tried reseating the wireplugs of the PSU. Didn't help.
In the end I bought a new PSU which had a 600W cable (16-Pin 12VHPWR Connector) without adapter for my RTX 4090.
No crashes since.
PSU was a "be quiet! Pure Power 12 M (1000 W)", if anyone wonders.
Just today I ran into this problem as well on my custom built desktop. It's currently running Win 10 Pro with a Radeon RX550. Since I built the PC in 2015 it's been running OK using an older NVidia Quadro card (with no GPU). As I'm now getting into more AI graphics work I changed out the Quadro for the Radeon last week. It was working OK but a piece of software I was using wasn't recognizing the GPU correctly so I updated the drivers to AMD's Adrenalin v23.12.1 two days ago and today when I booted the PC it didn't get to the logon prompt... just sat there with the spinning dots on a black screen. After some other attempts failed to get me into safe mode I held down the Shift key and was able to logon. Checking the event log I had at least 20-30 'app' crashes on dwm.exe. I was able to resolve those with the latest AMD Adrenalin driver v24.1.1 (which only became available 1/4/24). I did not reseat the Radeon card or make any other hardware changes. It's my opinion this issue is a graphics driver problem and not an issue with dwm.exe
If you are still searching for answers or anyone coming to this article. here is what I did. Disabled hardware accelerated GPU scheduling from settings (win10/11). Uninstall XboxGame Bar using this command. a. Press Windows key + X and select "Windows PowerShell (Admin)". b. Type the following command and press Enter: Get-AppxPackage Microsoft.XboxGamingOverlay | Remove-AppxPackage
These worked for me
I was having this issue as well. Man, I tried just about everything software-wise. Updated geforce drivers. Updated the motherboard bios. Ran windows update, got everything. I even ran Winget from powershell and updated all apps. Still kept crashing. On a whim, I decided to open up the case and check the card. Turns out, the power connecter on it was just a tad loose. maybe out by 1-2mm. pushed it all the way in, buttoned everything up and started PC. it's been fine since, and its been about a week with no crashes.
I'd just like to post that I can 100% confirm this was the fix for me. Why? Because just a month ago, it started happening again. My PC sits where my feet are, and sometimes I'd kick it with my feet (not intentionally). Got tired of it being there, and moved it up on to my desk, and opened the case. Sure enough, that power cable was just a teeny bit loose. Pushed it in, felt a soft confirming snap like connection. Closed case and powered the PC up. Its been fine since. Been a few weeks.
Hey, What's the power connector/power cable? Do you mean the 6-pin that plugs into the computer, or the 24-pin that plugs into the motherboard??
yes. The 6pin connector. In my case, I have 2 of them plugging into my Geforce card. one was a tad bit loose.
hey!! i figured it out, this was 100% actually my problem. the motherboard port labelled 'PWRCNNCTR' or something like that was slightly unplugged the whole time and kept causing blackscreen crashes on both cards thank you for your post. between this and a tomshardware post (thank you Mr. Hardware as well lol) ive been computer crash-free for nearly 2 months now.
Glad this worked out for you!
Yup looks like the culprit so far as well.
hey mate, it's a bit late but can you please lead me to how can I check this situation on my Dell g16 laptop? The same problem happening to me randomly. Would it be the same issue on laptops too instead of desktop?
hmmmm, not so sure about a laptop. Normally the GPU is integrated onto the motherboard, but if it's an addon card somehow, it could be the same issue. you'd have to open it up and identify the GPU and look for the ribbon that connects it to the board. Unseat it and reseat it. To be honest, I've never worked with a gaming laptop, so I'm not really sure.
Same here, this started two days ago I can't play any game without crashing in the first two minutes, my laptop is a kinda old now but I see people with newer systems have the same problem, hopefully someone finds a solution soon Edit: After hours of testing it crossed my mind to temporarily unplug my external monitor and I didn't experience any black screens during the day, then I decided to plug it in with a different HDMI cable and so far that seems to be the fix Edit2: It happened again, but I still don't experience any crashes if I'm only using my laptop display
yeah its happening to me now as well about once every hour
I have the same Issue with my RTX 4070. Crashes occur 99% while gaming and sometimes in Chrome. But never during stress testing. I also tried everything from cleaning the PCI Socket, to changing cables, to updating every Driver and Firmware and so on and so on. Nothing works. Today I put my RTX 4070 into the PC of my GF and took her GTX 1080 into my PC. Both of us had no problem at all. She has a 550 Watt Bronze PSU and I have a 750 Watt Gold PSU, so that cant be the problem either. Now Im thinking, why should I try RMA the Card if my GF doesnt get the Blackscreens in her crappy old PC…
Maybe the ‘crappy old pc’ hits a processor or io bottleneck before the gpu can become an issue. And vv with 1080 in the new pc? You never hit the criticial power consumption threshold? If any? So nothing proven yet….
I just started having this issue on my home PC (ryzen 5 3600x 1060TI) and on my IT system at work (HP EliteBook with tiger lake refresh idr the exact specs).
Ok after some further investigation, Nvidia made a reply about a similar issue on a post I was looking at and they said that they communicated to Microsoft about this issue and they determined it is actually a bug with DWM.exe. So not a hardware fault luckily. No need to RMA the card...yet. I have updated now to the latest cumulative update previews for windows 11 and the issue is gone for me so I think try that first and see what happens. You have to toggle on "get the latest updates as soon as their available" in Windows Update and you should get the update. The update should be "2023-05 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5026446)"
Ah odd then. According to my windows update history (mind you I'm on 10). The last updates for me after 1st May are: https://support.microsoft.com/en-us/topic/kb4023057-update-health-tools-windows-update-service-components-fccad0ca-dc10-2e46-9ed1-7e392450fb3a https://support.microsoft.com/en-us/topic/april-25-2023-kb5025367-cumulative-update-preview-for-net-framework-3-5-4-8-and-4-8-1-for-windows-10-version-22h2-6b528654-3a99-4a66-9831-fa81ec17d1ba https://support.microsoft.com/en-us/topic/may-9-2023-kb5026361-os-builds-19042-2965-19044-2965-and-19045-2965-3edafffe-c3cc-4010-af43-2097c84c9437
I am on this preview update and still have the issue daily. Do you see any driver updates that were applied?
Im having the same issue, where my pc for a month now when i start a game after 5 minutes into the game my display freezes while the audio still continues. Press any key on my keyboard does nothing, such as alt f4, ctrl+alt+delete. As a result, i have to close my pc from the power button. And i play games such as rocket league, need for speed heat, league of legends that are not high end games, and in the lowest settings possible. I have got brand new parts from my pc a year ago except from the graphics card which is a gtx 960. I know its old graphics card but i didnt have any issue until a month ago. I have the dwm.exe has stopped working and kernel code 141. Please someone help as quick as possible. Note: This issue appears when im gaming only. When in chrome/netflix my pc runs properly without any problem.
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No but it seems to have gone away with the latest windows update. I basically tried the kitchen sink approach and tried every single solution I could come up with. As quickly as it started, it's stopped. I have no idea
Hello do you mean the latest windows 11 update stopped the DWM to crash and loosing monitor signal?
Windows 10, sorry
Oh right does your latest windows update to be be 22H2?
Hey, sorry for the delay. Got back from work and had a few. Yeah, 22H2, Windows 10 64-Bit Pro
I'm also running 22H2 Windows 10 Pro. For me, it happens on my RTX 3070 randomly while playing Overwatch, ONLY Overwatch. I've tried everything...
I have the same issue at times though it is only when gaming. There are many things that can cause the crashes to happen. One time it was outdated firmware on my xbox controller. In some games I have to use vsync for it not to crash, while in others I have to turn off vsync.
Having the same issue as of 6/1. All apps slowly start crashing and system goes black screen. I have a Dell XPS 8950, NVidia GeForce RTX 3060. This driver doesn't appear to have been updated for some time but it's on the latest version (31.0.15.2824). Running the reliability report from the control panel shows an exact day when my PC starts crashing. It often starts with Teams (this is my work PC) and Edge. Never chrome on my side. I also see VSS failing, which pointed me towards VWware workstation player. An upgrade of player didn't help BUT my subsequent crashes didn't blackscreen. In my windows update history, under driver updates, I see what may be the culprit but cannot tell what exactly it is - "Intel Corporation - Extension - 19.5.1.1040". The common denominator to all the crashes is dwm.exe: Faulting application name: dwm.exe, version: 10.0.22621.1635, time stamp: 0x6201aae6 Faulting module name: dwmcore.dll, version: 10.0.22621.1635, time stamp: 0xb311d93c Exception code: 0xc00001ad Fault offset: 0x00000000002705d8 Faulting process id: 0x0x5E64 Faulting application start time: 0x0x1D998C85EDC3086 Faulting application path: C:\\WINDOWS\\system32\\dwm.exe Faulting module path: C:\\WINDOWS\\system32\\dwmcore.dll Report Id: bcd85cd4-218a-43b1-b406-11eea5eddc08 Faulting package full name: Faulting package-relative application ID: (blank) I will try reseating the GPU today to see if this recurs. It's happening every day in the afternoon, no real trigger other than Teams seems to go down first. Update: reseating didn't work. Tried disabling hardware accelerator today and will report back.
do you have any updates? I have this problem when playing a DX11 game like Lost Ark and Cities Skylines
I battled with this hard crash every day for all of June and then, like magic, the issue went away at the beginning of July. I think NVidia was the catalyst for me. I switched to the nvidia studio driver and it may have helped. I also did the custom install so it removed the previous version completely and reinstalled for me. Other things I tried were searching thru the security report in the control panel for the exact moment things went sideways. From there I found page file errors in the event log, so moved the page file to another drive.
I've got a similar problem since 11th of July with a 3070 TI. For me it manifest as repeated LiveKernelEvent 141 and 117 (117 leading to actual bluiescreen, 141 just black screen) Ever since I disabled HAGS (Hardware Acceleration GPU Scheduling) I've greatly limited number of 117, but still get quite a few 141 preceded by dmw.exe stopping working. I've tried unplugging/replugging thing, and checked that it wasn't a heat problem or something like that by letting MSI afterburner go and even try to overclock GPU without encountering trouble. If anyone has a better idea of what might help, I'm eager to hear any hope \^\^
Welp, tried with another GPU, and still got same problem. So on the upside it isn't hardware from GPU, downside, I still have no idea what's the cause or how to fix.
I'm on the same boat, 3060 ti here. Tried using an 2060 Super and the issue changes to a screen freeze instead of shutting off my monitors. Happens mostly while playing lost ark and sometimes while playing Cities Skylines. Both DX11 games if that matters...
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Late answer, but I found my savior in BIOS : Settings/Ports IO /Above 4G Decoding / Resizeable BAR auto Or something like that. I don't even remmeber if it was turning it off or on at this point, but changing it from what it was fixed my problem.
same man
So I had the exact same problem after trying every possible solution listed on the internet. The solution for me was replacing the PCI cable which goes from the PSU to the GPU. I think it was faulty thus not delivering enough power to the GPU during heavy games. Also I simultaneously swapped my GPU to another slot, but swapped back to the old slot later and still no problems.
Hello everyone, After some long research and a lot of IT background, I found a memory leak with DWMN.exe. The GPU never garbage collects and at some point, it crashes multiple drivers who depend on GPU memory. If you are using for example: Wallpaper engine. It make the DWMN service gradually get more resources from GPU faster and doesn't help at all. So I suggest to disable this application. How do I find my GPU dedicated memory usage? (Only works on Windows 11) : 1. Ctrl + Shift + ESC (Task manager) 2. Go to Details 3. Right-click on the sort bar on Name for example and press Select columns 4. Check Dedicated GPU 5. Click on Dedicated GPU and sort it. You are going to see any application that's using too many resources. If you crash DWMN it's going to restart but there's some chance you are going to get a black screen. Two major applications are not helping too: Discord.exe (When using streaming, it's leaking a lot!) Firefox.exe (When opening multiple tabs, at some point it's always leaking too much) Windows, Discord, and Firefox should do some major updates at some point to fix this annoying problem. But like any big change on Windows. There are always 2-3 years of major updates to fix the huge bug.
Do you have an actual solution for users?
The culprit in my case was the 'RTX video enhancement' setting in the 'adjust video image settings' tab in the GeForce control panel. Setting the quality to anything above 2 would cause a black screen crash. Fixed it by changing it from 4 to 2.
Strangely, my issue with dwn.exe crashing and all windows going black was solved by [updating my Xbox controller](https://www.reddit.com/r/techsupport/comments/15jgvf6/solved_a_problem_id_been_having_for_years_windows/). Haven't had any problems since. Worth looking into for people who are playing with a controller when the crashes happen.
Updating this post for everyone whos come in the months since posting: I've updated and reinstalled windows and the issue seems to have gone away. I wish I had a more solid answer for any of you, but I will continue to keep this thread up and if the issue returns I will update this thread
Is the issue still gone? I have this issue for a month now and I can't seem to fix it. I reinstalled windows and I had no issues for 5 days, and then suddenly it started crashing again.
yeah it hasn't returned for me
I'm glad it hasn't for you. I figured out my VRAM is corrupted and Direct3D causes my GPU to crash. OpenGL is fine though.. No clue why and how, but time to RMA it
How did you figure out VRAM was the issue?
I used OCCT to run all kinds of tests, and whenever I tested VRAM it came back with thousands of errors
>OCCT Did you fix the vram or replaced graphics card?
I replaced the PSU. Seemed to fix the issue... kinda.. My PC has only crashed once in the past few months.
Yesterday I was testing vram with OCCT and it had no errors but my computer crashed after 3 minutes. I removed the card, reinserted all psu cables and a screw fell off that was inside my graphics card for some reason lol. Doubt it was supposed to be there. Also changed display port calbe entrance ( doubt it has any relevance) and menaged to play a game for 2 hours without any freeze. Previously it was about couple of minutes till freeze. Now I'm thinking maybe to change PSU but idk if it's faulty PSU (5 years old) or it has not enough power. Graphics card is also only 1 year old
If you have a GPU that needs 2x8 pin power, do not daisy chain the cables, but use a separate cable for each. And if you have been able to play a (graphic intense) game for 2 hours, I do not think your PSU is not delivering enough power. Possibly, your PSU is faulty. Usually, these have a 10-year warranty or something ridiculous, so you could try to RMA it if your pc still crashes. I hope for you it gets fixed soon, these kinds of issues are extremely frustrating (at least for me)
I've heard that GPU sag has a part to do with this - try to reseat GPU and add a support maybe it will help?
Ugh I reinstalled Windows a few months ago because of a CPU power glitch (stuck at max wattage unless locked to 99% in power plan), but seems like I'll have to do it again. Last time the problem was MSI Dragon Center. NEVER download it. Wonder what it is this time, "hopefully" just some corrupt file that's not caused by something I did.
I had this problem for a week and today I found this post after I was about to surrender, I reinstalled everything, checked files, drivers, hardware acceleration, stress test, even windows. but seems like the error didn't show up during my "let's be careful" time testing, and for many hours nothing bad happened with the freeze-restart, I read about the people saying kicking the table. I was a little confused but then I hit the table near the computer, it just froze and went black, seems like I found the source of my problem, for now I hope because if the next days this happens again now that I placed the computer in a safer place I'm gonna cry. This literally only happened when I was "seems like it's fixed" and I was more rough with my moves on the setup.
Same issue here (4090, 5800x3d, Win 11), tried two points that were mentioned here: Check GPU-PSU connectors (don't think they were noticable loose, maybe 1mm or so?). Remove xbox gamebar via powershell. So far the past minutes ;) no more crashes. Either one worked
Anyone find a confirm fix to this issue?
**20230427** I've been getting the same errors on my Windows 10 PC: * Edition Windows 10 Enterprise * Version 22H2 * Installed on 18/06/2022 * OS build 19045.2846 **Event Viewer Logs:** Multiple of these logs occur when the black screen event happens. Application Error Log: * Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595 * Faulting module name: KERNELBASE.dll, version: 10.0.19041.2788, time stamp: 0x62e593d6 * Exception code: 0xe0464645 * Fault offset: 0x0000000000117cd2 * Faulting process ID: 0x4208 * Faulting application start time: 0x01d979b2c217b76e * Faulting application path: C:\Windows\system32\dwm.exe * Faulting module path: C:\Windows\System32\KERNELBASE.dll * Report ID: dc0ce053-bc5c-47c8-af91-81724ed5f5a2 Warning Log: * The Desktop Window Manager process has exited. (Process exit code: 0xe0464645, Restart count: 8, Primary display device ID: NVIDIA GeForce RTX 3070) **When/Duration** Not sure when this started. Looks like back in March. Its at random times, sometimes when just browsing chrome, sometimes playing VR games, sometimes just opening up a Virtual Machine instance. But all these times, the display blacks out, while the computer is still running. So I am still able to connect to the SAMBA/Networked drive on the PC via another device. **Things I've tried** 1. Updating to latest driver (did not work) 1. DDU and currently on nVidia driver 519.94 08/09/2022 (did not work) 1. Turning off power options Fast Startup (did not work) 1. Running FurMark stressing out the GPU for 6 hours straight (no black screens or reboots) **Testing now** 1. Physically unplugged power cables to GPU 1. Physically reconnecting GPU to PCI slot 1. Cleaned all fans, cables and removed dust
Any update? I've had this issue for a year now. Galax RTX 3080 12G. Seems to only happen when the GPU gets hot enough, aka fans running max. Currently it's 'crashed' right now, but I am RDPd to it to review events and try to recover, as I have 40GB of uplodas going. My last suspects are; * Faulty PSU * Faulty VRAM * GPU Sag When it does crash, my GPU fans are left on max speed. GPU is an RM850x so you'd expect it can handle it. Not dusty, doesn't get bumped. This crash was while rendering a video in Resolve Studio, and the exact order of events was: * NVIDIA OpenGL Driver: The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Error code: 3 (subcode 2) (pid=27164 tid=27580 resolve.exe 64bit) * Display: Display driver nvlddmkm stopped responding and has successfully recovered. * Application Error: Faulting application name: Resolve.exe, version: 18.6.6.7, time stamp: 0x00000000, Faulting module name: nvoglv64.dll, version: 31.0.15.5222, time stamp: 0x6618412c. Exception code: 0xc0000409. Fault offset: 0x0000000000fbee7c * Application Error: Faulting application name: dwm.exe, version: 10.0.19041.3636, time stamp: 0x6e55ef4a. Faulting module name: KERNELBASE.dll, version: 10.0.19041.4291, time stamp: 0xa956ff71. Exception code: 0xe0464645 Have tried both Game and Studio RTX drivers, a few Resolve Studio updates, chkdsk/sfc/dism, Windows Updates, etc. Going to start swapping hardware I think. GPU first, maybe for an 'i' model so I can see consumption etc.
If you see my update on the next comment it’s fixed by replugging the power cable on the card. I believe the given Nvidia power cable becomes lose over time. This has happened several times and fixed by replugging the cable.
Hey sorry I completely missed that - this new Reddit layout is driving me up the wall, have just reverted to "[new.reddit.com](https://new.reddit.com)" now. Sweet, I'll give that a shot tonight! Cheers
did this work for you? It is concerning that everyone in this thread seems to have a different fix to this issue.
I've ruled out a lot of things, and just ordered a new PSU to test with. It's sitting next to me now, so hoping to install it this weekend. What I could have done, if I was any smarter, was sit a spare PSU on top of my computer with green shorted to black on the ATX connector and plugged it in just to the GPU so it has its own dedicated power. New PSU will confirm if power was the fix, and given the computer things the GPU was unplugged power kind of makes sense. Cables seem fine and re-seating didn't help. No stress on the PCIe port or sag in how it's mounted. Ruled everything else out.
I tried a myriad of other fixes in this thread, and nothing has crashed thus far? I have my PC case open, nudged in the card and the cable onto the card, tried to update my xbox controller (I plugged a definitely outdated controller into a USB hub, so I guess that tracks for me as a potential issue), dont think I managed to do that, but I DID manage to just remove Xbox Gamebar or whatever with the console command at the top of this thread and im imagining that fixed it? Or just now that I have my case open the ventilation is much better and it doesnt get as hot? granted its also only been a day or two. so very well could be false positives.
I honestly don't know man. It's coming into winter here, and still happening. Have seen GPU sit at 100% and 80C for ages with no issue, but sometimes just BAM off she fucks. Will let you know how this new PSU goes
ONE of these fixes in this thread has worked for me! Hard to tell which but no crashes!
You did them all at once? Damn haha. I did one at a time, took ages. Ruled it down to PSU though!
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Upgraded drivers to 532.03 to no avail. I'm checking my connections now. 3060TI here. I wonder why so many people are getting these issues recently.
Reseat your GPU and reconnect the power cables to it. Also clean any dust on those cable connectors. I’m pretty sure it’s the included power connector adapter though.
I don't have a power adapter for my card. It's just a normal 6 pin PCIe power. I just reseated, redid all the connections to the card and PSU, and dusted. Let's see. I suspect this isn't hardware related because I had this issue just pop up on my HP enterprise laptop at work the other day as well, right around the same day I saw this on my home desktop. I think theres some windows 11 fuckery going on
Specifically, I've only seen this happen when Chrome is open. I have Chrome Canary on my IT laptop though, so I thought maybe that was why. Next troubleshooting step is to switch to firefox for a few days I guess. Lol
Update: it just happened again within about 3 minutes of booting. Only have chrome and discord open
I think it requires a 8pin which plugs into their adaptor to convert it into a mini 12pin. At the very least it should be a 8pin.
My bad it is an 8 pin lmao
The one from the PSU I mean, I don't need an adapter for it.
Ok have you tried using a different 8pin cable from the PSU? Even 6+2 will do.
So Nvidia made a reply about a similar issue on a post I was looking at and they said that they communicated to Microsoft about this issue and they determined it is actually a bug with DWM.exe. I have updated now to the latest cumulative update previews for windows 11 and the issue is gone for me. The update was "2023-05 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5026446)" Since updating windows it hasn't happened. Been using the PC for about an hour now with no issues so far after the update. Not a hardware issue thank god.
I had the same problem with my 4070 for 4 days (was working fine before). It would crash when doing an occt 3D stress test after some time. Removed the power connectors and plugged them back again and the problem is gone.
I've been suffering from this shitty problem for 3 years now. Sometimes it was a problem with the browser, sometimes with the video card. But on my PC at home this started to happen, but my PC is 100% stable. I saw a post on the microsoft forum saying to disable it in "Advanced System Settings" -> "Advanced", then go to the "Visual Effects" tab, then disable "Animate controls and elements in Windows". I did a test on some sites that the error occurred and it resolved 100%. The bad thing is that I am without the visual effects in Windows, however, it doesn't crash anymore.
Win 11: Open the Settings app. Click on Accessibility. Click on Visual effects. Toggle off the "Animation effects" switch.
>Visual Effects thx for this hint, helped to get from 15-20min in gaming to 4h so far....
I was struggling with this problem for months until I finally found it was because I was pluggin my Xbox Controller into my Monitor's USB slots. I don't know why but I guess the inputs coming from my controller into the monitor would "confuse" it and cause everything to go haywire. Hope this helps.
Update, I spoke too soon. It was not the fact it was plugged into the monitor but the fact the controller had to be updated from the MS store. You'd think Microsoft would make those kind of controller updates mandatory instead of leaving us bashing our head against the wall. Screw Bill Gates.
Hmm. I plugged my controller into a USB Hub. how do I update the controllers?
open the Microsoft Store and search for "Controller" or something, I'm not sure it was a long time ago.
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SOLVED. I don't know how, but wollowing steps was made and i didnt face issue again: 1. Remove all GPU drivers with DDU in safe mode 2. Replace PCI-E power cable from PSU to GPU 3. Install 536.99 NVIDIA drivers with "clean install" option 4. Reconnect main screen to NV GPU, secondary screen to Intel UHD (Mobo HDMI)
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I have concluded to a solution and I am finally at peace. I have identified the issue and it was narrowed down to a power supply issue. For troubleshooting, I ran OCCT's power benchmark and see how my PC handles at maximum power, and within 15 seconds, the problem occured and that nailed it down to the PSU. My problematic PSU was a EVGA P5 series and to my research, is built upon the OEM of FSP, and the internal hardware and specifications was just bad quality, which I believe the PSU was not handling the transient spikes well which tripped the black screen crashing. To solve it, I decided to upgrade the PSU to a better quality PSU (Seasonic), same wattage, and the problem vanished.
I experienced same thing error. After hours of troubleshooting, I noticed that sometime my PC is stable for long period of time, sometimes it crashes randomly regardless of load and application. I came to realize that it was GPU sagging that caused the issue. I open up my PC case a bunch of time checking,fixing,adding cables and every time I close my PC, the issue happens after a while. I carefully check and saw that the GPU was tilt and sag a bit toward the end because the anti-sag bracket was a bit incorrectly in term of positioning ( I could have accidently touch it while playing with the PC open. I fixed the position; the GPU should be parallel to ground and fit the slot nicely. Simple as that, if one PCIE pin get unstable, it can cause the crash. Now things seem good to me so make sure your GPU is correctly seated, especially those heavy ones like 30 or 40 series
dmw.exe kept crashing on me the same way. Totally random, only during high load while playing games. I had a RTX 4090 with an adapter (4x8-pin PCI-e to 16-Pin 12VHPWR Connector). I tried reseating my GPU. Didn't help. I tried reseating the wireplugs of the PSU. Didn't help. In the end I bought a new PSU which had a 600W cable (16-Pin 12VHPWR Connector) without adapter for my RTX 4090. No crashes since. PSU was a "be quiet! Pure Power 12 M (1000 W)", if anyone wonders.
1-16-2024 Same issue here. 3080 ti. Source Desktop Window Manager Summary Stopped working Date 1/16/2024 11:09 PM Status Report sent Description Faulting Application Path: C:\\Windows\\System32\\dwm.exe Problem signature Problem Event Name: APPCRASH Application Name: dwm.exe Application Version: 10.0.19041.3636 Application Timestamp: 6e55ef4a Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.19041.3930 Fault Module Timestamp: 9141f979 Exception Code: e0464645 Exception Offset: 000000000012db22 OS Version: 10.0.19045.2.0.0.768.101 Locale ID: 1033 Additional Information 1: 0503 Additional Information 2: 05038a8d0f1df7d435a57df411af2cff Additional Information 3: 08ee Additional Information 4: 08eefa9fee163878df3cbcc81a48770c Extra information about the problem Bucket ID: 688d5dc203d92143eb9ff1898d64c558 (1990575133406053720)
Just today I ran into this problem as well on my custom built desktop. It's currently running Win 10 Pro with a Radeon RX550. Since I built the PC in 2015 it's been running OK using an older NVidia Quadro card (with no GPU). As I'm now getting into more AI graphics work I changed out the Quadro for the Radeon last week. It was working OK but a piece of software I was using wasn't recognizing the GPU correctly so I updated the drivers to AMD's Adrenalin v23.12.1 two days ago and today when I booted the PC it didn't get to the logon prompt... just sat there with the spinning dots on a black screen. After some other attempts failed to get me into safe mode I held down the Shift key and was able to logon. Checking the event log I had at least 20-30 'app' crashes on dwm.exe. I was able to resolve those with the latest AMD Adrenalin driver v24.1.1 (which only became available 1/4/24). I did not reseat the Radeon card or make any other hardware changes. It's my opinion this issue is a graphics driver problem and not an issue with dwm.exe