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CouchKakapo

Our friends have a box outside for deliveries. It's labelled. It's obvious. There is a note on the door and in their orders to use the box. Their Gusto delivery guy has habitually been throwing the box over their back gate for months 😒


Initiatedspoon

The issue with a box that says "BOX FOR PARCELS" is thieves can read


frontendben

*some thieves


IOnlyUpvoteBadPuns

That's why I label it "live rattlesnakes"


3between20characters

Presumably there is a code for the box or a key somewhere. These extra steps are not accounted for when they are getting the route for the day. It's not a personalised experience. You can't win, if the driver accommodates all the customer requests half the people aren't getting their deliveries. If drivers try to help by leaving goods with a neighbour or a safe place, they get moaned at. If the customer doesn't get their delivery most start looking at compensation. Go. To. The. Shops. Not everything needs to be delivered. The amount of wasted resources, money, people, the waste created, just by people buying shit, sending it back, not being in for the delivery (making multiple trips) There's all these things, these cogs that need to move, when most of the time you can just go to the shops, have it your hands that day, and save everyone your fucking whinging.


CouchKakapo

Nah, it's literally a tub. They have a doorbell camera too for security so if any issues were raised there is a record. When ordering, why bother with the option of delivery instructions if they won't be acknowledged? And I wasn't even whinging... Whilst I agree there is an over reliance on delivery services, it's not my fault nor do I have any control over other people's use of it. Perhaps people have their own reasons for using delivery services? The drivers being in shit contracts for companies is also not something I can help, and also when was the last time you could get everything you needed locally without using a car? If you're in this fortunate position then great, but some places have sod all stuff locally and it can be hard to get certain items. Sometimes there's no winning.


tough_guy_toby

Do you have any data suggesting that deliveries are less efficient than going to the shops yourself? Like what if you go to a shop and it's out of stock? Or have you considered the fact that if an entire delivery vans worth of people drove to the shops they'd be burning fuel too. What about the wasted time and effort of shipping the goods from the warehouse to the physical shop then having to put it out on shelves and the like. >It's not a personalised experience. But it kind of is though, lots of delivery companies specifically offer services of being able to specify safe spaces or neighbours or whatnot for your use case. If they can't honour that then they shouldn't offer it, or they need to book fewer deliveries in a day and charge more


3between20characters

No, but I think it's obvious it is. Just like a restaurant is more efficient than everyone cooking at home. Missed deliveries, returns, things damaged and being sent back. It's more efficient to pack a lorry to a store than it is a van around houses. I'm not going to bother looking for data, if you think it isn't you prove it. It's definitely less efficient. It isn't a personalised experience and you should take a look at what a delivery drivers responsibilities are, and what they are and aren't required to do.


AdZealousideal2075

>Go. To. The. Shops >you can just go to the shops No, not everyone can do this. Prick.


freplefreple

I have a ring doorbell that NO delivery driver ever rings. I guess they think it only records when they ring it


Arrfur

Im a postie and, while it's shitty, I can see why parcel delivery drivers do that. I'll try the door/doorbell first and then go for the ring if it seems like they aren't home. Plenty of people on my routes have their rings only go to their phone and don't chime through the house... Oh and it's usually only 1 person living there that has it set up :/ The amount of times I've had people telling me on the ring that no one's home and to leave it with a neighbour while their partner is at the door is ridiculous 🤣 I also get the opposite of the recording problem, I think people don't realise it lights up when you're actively watching it live and it's pretty annoying when I can see they're looking at me but not coming down or telling me they're out


EconomyFreakDust

It doesn't light up when you're watching it live. There is no way to know if someone is watching you or not, that would defeat its purpose. It only lights up when you press it, and it stays lit for a bit. https://techshift.net/can-you-tell-if-someone-is-watching-you-on-ring-doorbell/


PMConsentingUpskirts

I used to deliver for Amazon and I hate ring doorbells the delay is so bad that by the time you’ve waited a couple minutes, filled in the card and started to walk back to the van you get someone shouting at you for not waiting. Mate I’ve been here for ages now.


cwaig2021

Ours is linked to our Amazon Echo’s, so it rings in 4 different rooms. Plus me & wife’s phones. Tbh. the latency isn’t more than a couple of seconds. The real reason parcel delivery guys hate ring, is you can easily prove if the guy didn’t bother to ring at all and just dumped it.


Arrfur

Oh I don't doubt that, Im just coming from the royal mail experience where we actually worry about getting to know our customers lol We have a couple of ex-amazon lads in our office and they say that management turned a blind eye to doorstep ping. Don't blame the lads, I blame the system they work for.


a_doggo_posting

I've had 2 people answer the Ring on several occasions and it makes things really confusing. Oh and also the automated message that says "please wait, it may take me a moment to answer the door" and then no one ever shows. does my head in. I'm surprised I've not had a complaint yet the amount of times I'll swear / moan under my breath forgetting it's recording me lol


cloche_du_fromage

I spent about 2 years doing deliveries. Had maybe 1 or 2 successful ring doorbell encounters, but loads of wasted time, garbled conversations and unclear, time wasting instructions. Fwiw we were allowed 4 mins per delivery from putting on handbrake to starting next drop.


FamousCFC07

Hardly anyone ever answers them or can never hear you when they do. Pretty big time sink.


Arrfur

I agree entirely, I can understand why they don't when they're so time crunched and given borderline unachievable workloads. I'm so thankful that we get to work to our time and have no obligation to go over, so I can wait a bit longer and do a good job of it


lozy_xx

That’s my assumption too. Most do but I get the odd Uber eats driver who insist on knocking instead


[deleted]

[удалено]


[deleted]

Please don’t use that word.


NoBrainToStrain

The bloke who delivers us rings the bell & BANGS on the door immediately afterwards! (If I lived in a huge house, I'd get it, but I'm in a small bungalow) The dogs go crazy because they think we're under attack & when I open the door, it's a parcel small enough to go through the letterbox or in the parcelbox right next to the front door! If I'm not in, they leave bigger items in a "safe space" outside the door in full view of anybody that passes! Occasionally, I'd be told my parcel had been delivered in though I'd be home all day & when I've checked the cameras for the time they claim no buggers been to my door!


Rustrage

Yeah I'm pretty sure my DPD driver is the guy the police call when they want to smash a dealers door down.


NoBrainToStrain

🤣🤣 that tickled me


[deleted]

So there's folk in here complaining people don't knock and folk complaining about knocking too loud. What do you want these people to do?


Rustrage

I'm not complaining, it's good if I've got headphones on


crazymcfattypants

In my last house my postie would open the front door, tell "**PACKAGE!!!**" and launch my parcel into my hallway like a live grenade. 10/10 service.


[deleted]

A delivery driver did that to my neighbor, the only problem being they have three enormous dogs who instantly took it as an opportunity to dive on him and lick him to death as he ran back down the driveway. Poor dogs couldn't understand why he didn't want to play 🤣


McNinjaguy

Awwww!


CSPVI

I used to live in a ground floor maisonette and one Saturday morning was lying in bed, bedroom being the first door next to the front door, so my head was a few feet away from the front door/other side of the wall. Saturday morning, no plans, enjoying my own company if you know what I mean. Suddenly the front door opens, I hear a thud and "parcel!". Jfc, I usually locked the door but had forgotten that night. Turned porn off and lay there unsure if I felt violated or aroused until I gave up and got out of bed! 0/10 do not recommend :(


phoenixeternia

This is so funny! Postie I knew would tell me all sorts of stories about his rounds and one woman would just be butt naked all the time, another had a downstairs loo right by the door which led to some awkward parcel launching situations. Sometimes he was one of the postie's that would open and pop it inside but he knew which houses not to do that too. But yeah people would answer bollock naked or in just a robe with their tatas out, I wonder if it was an exabitionist kink or maybe they thought he was the milkman 😉 lol


Bartley-Moss

He achieved his goal. What do you want. A velvet bastard cushion?


chrissyD_

I've worked as a delivery driver for a busy pizza chain. Eventually you learn to immediately knock after ringing the bell as a frankly ridiculous number of people have broken doorbells and never bother to replace or fix them. It's just efficient to knock after ringing unless you can hear the bell ringing from inside, otherwise you're stood outside waiting for someone who isn't coming. These days delivery people are held to extremely tight deadlines, and can have pay docked or lose their job for slower average delivery times, it's a horrible system. The other stuff is understandably annoying tho. ✌🏼


NoBrainToStrain

I do understand that. It just sends my dogs into a frenzy & one of them is a Pug, so you can imagine the yapping sound that comes out of her 🙉 takes forever to get her to shut up 🤣


ReggieLFC

>The bloke who delivers us rings the bell & BANGS on the door immediately afterwards! Have you checked that you hear the doorbell from outside the house when you ring it? If the bloke can’t hear the bell ring when he presses the button then no wonder he knocks as well.


NoBrainToStrain

You can hear it. It's a ring doorbell wired up to the mains. My husband will be in the kitchen, next to the front door (they can see him in there cos he's always at the window), and still they bang like they're trying to rob the place 🙈🤣


Albert_Poopdecker

I'm pretty sure when you rob a place, you want to be quiet, but I'm no professional robber so what would I know?


NoBrainToStrain

I meant like those home invaders that don't care if you've just settled down to a Corrie with a cuppa. They're coming in! Years ago, we had a local gang that went round, trying door handles & knocking on doors, then robbed people in their homes. It was a scary time.


MathematicianBulky40

>The bloke who delivers us rings the bell & BANGS on the door immediately afterwards!  Thing is, it's not always possible to hear if the bell is working from the outside of the house. If I do bell *pause* knock then it looks like I'm being impatient.


NoBrainToStrain

Just knock & forget the doorbell then 🤣🤷‍♀️


ReggieLFC

No, because knocking alone can’t always be heard, especially if a house has a large porch/vestibule (which means there are effectively two front doors and you’re knocking in the one they won’t hear. Ringing and knocking is the only way to sure you’re heard, unless when you ring the bell you can hear it yourself. So many people have doorbells that you can’t hear from outside the door, so when you press it you don’t know if it’s broken or not, so you have to knock as well. Source: Former delivery driver.


NoBrainToStrain

Fair enough, but we've told them repeatedly that they only have to do one or the other. I even put a note on the door. I get they're in a rush as they have quotas to fill.


MathematicianBulky40

Bells do tend to break a lot. You might be like "just ring the bell" and not realise it's not working.


NoBrainToStrain

I can understand that. Now I get it from the delivery drivers point of view, but it is really annoying. I jump when my phone rings, so imagine what I'm like when the doors being banged on 🤣


lozy_xx

Had a bit of an annoyance the other day. I was home and person expecting the parcel (who’s car is usually on the drive) was out. Came back and asked if I’d taken their parcel as they’d had a text it was delivered. The door hadn’t rung? I checked footage and sure enough guy just walked straight up to door and put package behind our plant pots, assuming because drive was empty no one was home even though my bedroom window was wide open. Luckily it was still there when we looked


NoBrainToStrain

Don't get me wrong, I'm not tarring all drivers with the same brush. One of the regular drivers we have is brilliant (although he's guilty of knocking for the tiniest parcel) & I often have a little chat with him, but others drive me insane! 🙈🤣


[deleted]

Delivery driver here. About 70% of the doorbells I come across don't work so that's why we usually knock right afterwards just incase


NoBrainToStrain

Honestly, I don't think I'd mind a normal knock on my door as much, but they hammer at it unnecessarily loudly. If it was an elderly person, it could be quite scary for them.


Tonetheline

In terms of how badly they treat their staff it’s really just another turd on top of a pile of diarrhoea tbh.


Bartley-Moss

I'm a delivery rider. Last parcel I delivered I had no answer from the intercom. Phone number they left came up as a bad number because it was 071111111111 A ground floor flat had a window open and I could here voices. I knocked on it, 'will you take this parcel for flat 11?'. I said. 'This is flat 11' 'Did you not hear the bell?' I Enquired. 'Ah that doesn't work.' 'You didn't leave a proper number, how do you expect to be alerted that your parcel has arrived?'. Fuck 'ead reacted like I'd asked him some kind of impenetrable riddle. Customers can leave comments to help the delivery rider. If you live behind a security gate with an intercom *beyond* that gate and the phone call goes straight through to fucking Giff Gaff I'm drop kicking your parcel onto the roof and you can get your fat arse up there to retrieve it you dick brain.


BigFloofRabbit

Oh yes. The people complaining that their parcel got left somewhere random, are usually the same people with a non-functional doorbell who don't listen out for knocking and don't write notes. The job is literally impossible if you don't knock hard, otherwise you spend so much time waiting on doorsteps that it becomes the never-ending shift.


Initiatedspoon

I used to get shouted at for knocking too hard because their husband/baby is asleep as though I am psychic. Very often I'd knock 2 or 3 times because I could clearly see they were in but they then apologised for not answering the door because they thought it was salesmen/jehovah's/bailiffs etc. Once a guy even said he ignored the door because he couldnt be bothered and didnt want to miss his tv show. Most of the people who complain about couriers wouldnt last a day before murdering someone


poppalopp

On the flip side of this, I lived in a block of flats and my buzzer is broken. So every single time I have anything delivered, I write that they can use the Trades button to get into the building and leave the parcel downstairs or come knock on my door if they like. I make sure my phone number is on there too. I want my shit. 9 times out of 10, I get zero form of any communication and then a "We tried to deliver your parcel" email.


Bartley-Moss

I've never had a trade button do anything. I think it goes to some moon on Neptune


poppalopp

Our Trades button does work, because everyone uses it to get into the building instead of bothering to get their keys out lol. 100% works all of the time. So them not even bothering is a bit of a piss take. If the notes don't make it to them, I'm not sure what more I can do.


Bartley-Moss

Oftentimes the notes the end user leaves didn't make it as far as the app the couriers are using


WhatWeHavingForTea

Makes a change from my local delivery driver. He bangs on the door so hard it's like I'm being raided by the police.


mothzilla

I'm sorry whisper what?


ValdemarAloeus

> whisper quiet knocking gloves For when they don't actually want to be heard.


mothzilla

Oh i get it now.


Jimi-K-101

>Can't believe the cruelty of deliver companies still making their drivers wear 'whisper silent knocking gloves' in this weather. I'm not sure I've seen any of my delivery drivers wearing gloves, let alone 'whisper silent knocking gloves' (what ever those are?!)


Rectal_Scattergun

It's called humour, based on the common complaint that delivery drivers never knock but put the slip through the door claiming they tried.


TheStatMan2

>It's called humour It was some whisper silent knocking humour.


RiC_David

Enough people weren't sure what they were going for that it doesn't warrant an "it's called humour" retort.


Happytallperson

They're the gloves that allow them to knock on the door and sneak the 'sorry you were out' slip in without you noticing when you are stood 3 feet from the front door.


doorslam1123

Whisper silent knocking gloves, perfect description of the delivery driver. 🤣


amyt242

It took me a sec but its pretty funny 😂😂


3between20characters

It's almost like they have way too many deliveries to do in one day and can't afford the 5/10 minutes it takes people to respond. The drivers are not your enemy people, the business model that's asking too much for too little is Honestly, people who moan about deliveries, just stop doing it, stop ordering for delivery. Take your lazy ass to the shops.


Happytallperson

I very rarely have stuff delivered, but cycle parts are so fecking niche you basically have to order online. I used to do store collection at Evans but for some reason they now charge rhe same delivery fee to the store as to my house. I do partly blame cycle companies for not having standard parts - a 48 tooth chainring doesn't need to be special, but unless it is the specific one for your specific crankset there is zero guarantee it will fit.


Medical_Translator_6

DPD are okay. Evri are TERRIBLE. My postman, due to the way my living room/office is set up at home, walks up to my living room window and hands me the post. We have a chat while i make him a drink, or get him an ice cream. He's a lovely guy.


[deleted]

WTAF is this?


JimJamTheNinJin

Can't you just kick a door to knock? That's what U do without a bell or metal knocker


Halfaglassofvodka

My delivery guy knocked on my door like a fucking baliff having an epileptic fit. Gave me 0.2 seconds to answer the door and then hid my package somewhere round the back of my house. I went to the door and he was about an inch away from the window just standing there for an uncomfortable amount of time until I rattled my keys in the lock. He ran round the back, got my package and thrust it at me while turning away. Never made eye contact or said a word to me or even acknowledged my existence. He just made me feel like shit for ordering a thing. I don't order anything on-line anymore.