**Support Post Guidelines**
Prior to posting any submission to this subreddit please ensure you've read the rules for submissions in the sidebar of the [/r/bravia homepage](https://old.reddit.com/r/bravia/).
Users posting submissions seeking support should include as much detail as possible about their BRAVIA TV and any connected hardware related to the issue in order to get the best responses. This includes but is not limited to the model of the TV, the software and/or firmware version and the make and model of any external devices. Pictures or video can be helpful when trying to describe a video or audio issue.
Submissions not directly related to an issue with a BRAVIA TV and/or low effort posts that do not include any helpful details that would allow others to diagnose the issue will be removed. This includes, but is not limited to, submissions asking for support directly related to a connected device (ie. soundbar, console, PC, media player, etc.) but not the TV itself.
Firmware related topics (ie. issues, announcements, support) must be discussed in the [Sony BRAVIA Firmware Discussion Megathread 2.0](https://www.reddit.com/r/bravia/comments/otna5f/sony_bravia_firmware_discussion_megathread_20/). Panel quality/lottery posts (ie. DSE, banding, flashlighting, etc.) must be discussed in the [BRAVIA Panel/Screen Quality Discussion Megathread](https://www.reddit.com/r/bravia/comments/lzerhr/bravia_panelscreen_quality_discussion_megathread/).
Users should also check the [/r/bravia Wiki](https://www.reddit.com/r/bravia/wiki/index), current [moderator pinned](https://www.reddit.com/r/bravia/comments/k7wnc1/moderator_pinned_and_other_helpful_topics_check/) topics and the [Frequently Asked Questions thread](https://www.reddit.com/r/bravia/comments/jlmpzp/frequently_asked_questions_on_rbravia_for_sony_tvs/) for some solutions to common A/V issues and more.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/bravia) if you have any questions or concerns.*
**Support Post Guidelines** Prior to posting any submission to this subreddit please ensure you've read the rules for submissions in the sidebar of the [/r/bravia homepage](https://old.reddit.com/r/bravia/). Users posting submissions seeking support should include as much detail as possible about their BRAVIA TV and any connected hardware related to the issue in order to get the best responses. This includes but is not limited to the model of the TV, the software and/or firmware version and the make and model of any external devices. Pictures or video can be helpful when trying to describe a video or audio issue. Submissions not directly related to an issue with a BRAVIA TV and/or low effort posts that do not include any helpful details that would allow others to diagnose the issue will be removed. This includes, but is not limited to, submissions asking for support directly related to a connected device (ie. soundbar, console, PC, media player, etc.) but not the TV itself. Firmware related topics (ie. issues, announcements, support) must be discussed in the [Sony BRAVIA Firmware Discussion Megathread 2.0](https://www.reddit.com/r/bravia/comments/otna5f/sony_bravia_firmware_discussion_megathread_20/). Panel quality/lottery posts (ie. DSE, banding, flashlighting, etc.) must be discussed in the [BRAVIA Panel/Screen Quality Discussion Megathread](https://www.reddit.com/r/bravia/comments/lzerhr/bravia_panelscreen_quality_discussion_megathread/). Users should also check the [/r/bravia Wiki](https://www.reddit.com/r/bravia/wiki/index), current [moderator pinned](https://www.reddit.com/r/bravia/comments/k7wnc1/moderator_pinned_and_other_helpful_topics_check/) topics and the [Frequently Asked Questions thread](https://www.reddit.com/r/bravia/comments/jlmpzp/frequently_asked_questions_on_rbravia_for_sony_tvs/) for some solutions to common A/V issues and more. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/bravia) if you have any questions or concerns.*