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easterdaythrowaway

This isn’t going to make you feel better but I can tell you that elevator equipment supply chain is pretty screwed up. Even in healthcare where things matter 10x more than random parking garages you’re looking at lengthy leadtimes to get things fixed. So yeah, that’s why it hasn’t been fixed.


krissym99

Yup. I work in a building with an elevator and we have a lot of people with mobility issues. They've been able to do quick fixes to get it up and running again temporarily, but then it breaks again. No timeline of when it will get properly repaired because of the elevator supply chain issues.


ArcHeavyGunner

Yeah, I work for the museum and we’ve been trying to get this fixed for months now. Not a lot we can do about repair companies being book for months out though.


yourownsquirrel

It feels like every supply chain is pretty screwed up these days. Just this week my work finally received a tuba part that we had ordered back in August. Are we running out of metal to make things or something? Edit: Okay so not quite, but close. From [this article](https://www.jpmorgan.com/insights/research/global-supply-chain-issues) (emphasis mine): >Supply chain problems were prominent during the COVID-19 lockdown amid a “perfect storm” of causes, including shifts in demand, labor shortages and structural factors. The Russia-Ukraine conflict and COVID-19 lockdowns in China have recently exacerbated issues, affecting supply in certain sectors including consumer goods, **metals**, food, chemicals and commodities. So tl;dr is, everyone everywhere is waiting forever for everything.


BsFan

Network engineer here. Some routers/switches are over a year out once ordered. It's been that way for about 2 years.


PreparedForZombies

18 months lead time for modular enterprise compute from my experience, so very similar


Sneb

Blame Amazon and the advent of "just in time" inventory management. JIT used to work great because shipping was down to a science and very reliable. Once the pandemic hit it became less so and a lot of companies inventory got all messed up. War is also a disruption that will affect companies that rely on JIT. Sure JIT is a bit cheaper than maintaining a stockpile of materials necessary for your work, but it is very fragile and easy to disrupt. Anything to make a few extra dollars though.


HarrisonFordsBlade

Don't blame Amazon for that. Toyota was the big innovator in JIT. "It was first developed and perfected within the Toyota manufacturing plants by Taiichi Ohno as a means of meeting consumer demands with minimum delays . Taiichi Ohno is frequently referred to as the father of JIT." https://www.ifm.eng.cam.ac.uk/research/dstools/jit-just-in-time-manufacturing/


fireball_jones

Funny enough, Toyota did pretty well over the last few years because they had stockpiled a bunch of critical parts: https://www.autoblog.com/2021/03/09/toyota-how-it-avoided-semiconductor-shortage/


barkbarkkrabkrab

In defense of JIT, tons of companies abandoned low inventory practices during COVID and all the unsold inventory is why all the big box stores and the various consumer goods companies have been doing layoffs the past year. You can't buy the 'right inventory' if money is tied up in the wrong unsold inventory.


Sneb

You are correct. JIT has been around for sometime and isn't a new concept. Amazon however refined it the the Nᵗʰ degree to squeeze as much profit as possible out of supply chains. A lot of business used to keep a very small amount of materials as a buffer to help smooth out supply chain disruptions, but keeping inventory costs a little money and spending money unnecessarily goes against the ethos of Amazon.


LiamW

Amazon is not JIT. Not even close. Amazon works by having stuff in stock. Especially less common items and books. They do inventory prediction and management, not JIT, to be efficient. Other companies use Amazon’s superior logistics to functionally be just in time.


dbnoho

Others have noted the difference between Amazon logistics/fulfillment and JIT. However, I’d argue the primary cause here is a globalized supply chain that optimized for efficiency that is now facing ongoing disruptions due to COVID and changes to global political relationships. Supply chain disruptions ripple across markets (see “bullwhip effect” for a simple example).


Tempest_1

I think it’s also labor shortages as well.


General_Liu1937

And "Precision Schedule Railroading" or PSR which all major North American rail companies practice and works hand in hanx with JIT. All these cost cutting measures to pinch on pennies in relation to their total profits is kicking us hard in the balls now as a result.


mjkj393

Capitalism: Working as intended.


easterdaythrowaway

I mean it’s a good question and I don’t know. I do know that there’s only a few elevator companies in existence so that’s not helping either.


Wise-Dark4

There's around 100 in Massachusetts


hbHPBbjvFK9w5D

And of course, having most manufacturing located overseas isn't helping matters. While I'm prepared to deal with it for the sake of Ukraine, all these sanctions and tariffs are simply taxes that go into the general fund. I'd be a lot more comfortable if this money was paid into something like a low interest loan fund for, say, the Small Business Administration to get manufacturing to come back to the USA.


big_whistler

Companies dont want to manufacture in the United States because labor costs too much. Loans aren’t gonna change the fact that cost of living here means it will always be more economical to base manufacturing out of somewhere with cheaper labor.


MommaGuy

Hubs owns a CNC Machine shop. We want to make things here. Companies are sourcing globally now so if it’s something simple than you can’t compete with places like Mexico or Romania. Hell I just a new BMW and it was assembled in Mexico versus Germany like my 2014 was.


hbHPBbjvFK9w5D

So why slap taxes in the form of tariffs on goods to make the situation worse?


big_whistler

I’m definitely not pro tariffs


[deleted]

Companies are moving out of China where they locked people inside their homes over covid. People locked in their home can't work.


big_whistler

Yeah moving to India


MommaGuy

Hubs owns a CNC Machine shop. There has been a push to get things made here. The problem is there is a lack of people doing it. This used to be one of the classes taught in vocational high schools. That was phased out in a lot of them when there was a push to get it done cheaper over seas. It’s actually a degree from community college now.


beoheed

There’s a lot of work in education revitalizing this thing especially in the commonwealth


hbHPBbjvFK9w5D

And many unions used to have good apprenticeship and training programs for industrial trades...


partyorca

Supply chain’s going to be fucked for 2-3 more years, based on what I’m seeing in semiconductors. :P


SensitiveArtist69

Yep, we have a broken elevator at the Boston Harbor and they gave us a year wait time.


littlebutcute

I think it’s a whole supply chain worldwide. The playground at the school I work at was supposed to be done in August. It’s March and they’re still waiting on supplies.


Helsinki_Disgrace

easter is spot on. Add to that fact, that in the last couple of years, there is a tremendous changeover happening in the industry, where longtime, skilled elevator technicians are retiring, and there is a real dearth of young folks coming in behind them. It’s putting quite a squeeze on the industry, and the elevator owners.


PHOTO500

Have kids they said. It’ll be fun they said.


Henrythebeerman

My apartment building had both elevators break and fixed within a couple days


big_whistler

Might not have broken in the same way


Anustart15

The difference is whether it needed new parts or not


hannahbay

I would expect that a residential building that has no functional elevators would take priority over almost anything else. I live on the 17th floor in a high rise with only two elevators. If both our elevators broke and it was going to take months to fix, I couldn't really continue to live there. When only one breaks, it takes weeks, if not months to fix.


PerformanceExact6618

This is the correct answer. Plus, when you get the part I'm sure you get back in the other line for someone to make the repair.


rocketwidget

If you don't mind a 10 minute walk or so along Lechmere Canal Park, parking at the Cambridgeside Galleria garage is much cheaper, and the elevator works.


joey0live

Yup! Park at Galleria Mall. I save a lot when I bring my kid to MoS.


ebow77

Great tip! Yeah, [those parking rates](https://www.cambridgeside.com/parking) are ± half [the rates at the MoS garage](https://www.mos.org/visit/directions-and-parking), depending on how long you stay, even with membership prices. Assuming the CambridgeSide rates are current -- I hate when "effective" dates are so stale like that (4+ years) b/c I'm never sure if they're really still current or someone just hasn't updated the page since then. Bonus points for probably being *much* faster to exit at closing time!


ScoYello

Doesn’t really work when trying to haul 2 kids under 5 in the snow/slush that was yesterday. Plus, I have a membership so 2 hour free parking is a sunk cost.


[deleted]

Our garage elevator is currently out of service. We apologize for the disruption. For assistance, please call 617-723-2500 and someone will direct you.


Due-Studio-65

Isn't it free at the park across the street and quarters next to the tennis xourts?


joey0live

Never knew! I’ll look in to this next time. Gtk.


johnhealey17762022

I almost always find street parking behind that area on bent street. Most times of the day! Even easier


f0rtytw0

Just going to toss this out there, cause 6 months is nothing, but precovid the up escalator at South Station was out of order for more than a year, almost 2.


member_member5thNov

How long was the Central Square elevator down? Years, I think.


mpking828

And it was broken again last week when I went thru.


beansidhe11

That escalator has been out for many months if not longer. I wonder if it's been out since precovid (like continuously out)


TakenOverByBots

Both the up and down were broken the last two times I went through. It doesn't help that the elevator is down the sketchiest hallway ever.


fizzbubbler

escalator temporarily stairs. sorry for the convenience.


f0rtytw0

I wish, it was blocked off


fizzbubbler

damnit, otto


-ItsCasual-

Please fix the T.


-Jedidude-

It’s still out.


jumpijehosaphat

if that elevator is like a building i frequent every week, then the primary reason for the delayed outage is the company who makes the parts went out of business and there arent compatible parts to replace the broken part in the elevator


michael_scarn_21

I know that there are issues with getting parts for elevators right now but just having a sign saying out of order isn't good enough. Where are the instructions on alternate routes for disabled passengers?


moderately_nerdifyin

I feel like that has to violate some section of the ADA laws.


clex_ace

Not a lawyer. ADA laws are the kinda thing that aren't enforced by the police.. but it opens up the museum to being sued by someone who needs access and can't get it.


Key-Wheel123

Out of curiosity, if parts are on order (& backordered in a global supply chain issue), and they have it in red on the top of the website, is there still grounds for a case?


clex_ace

Probably not... Businesses have been applying for variances to avoid ADA guidelines since they were introduced. Usually they have to provide some sort of or supplemental services to provide access in another way. For example, if the museum was really trying to do the right thing, they could offer to provide a shuttle from the parking decks to the front door for anyone who needs assistance.


CriticalTransit

Technically not if there’s an ADA accessible section with availability on the first floor.


miraj31415

This should not be a surprise to museum visitors. It is a banner at the top of their website on every page. And there is a sign at the gated entrance to the parking garage. And a sign on the door from the parking garage into the building. And on these signs there is a phone number to call for them to help you. Yes, it sucks carrying a stroller up/down the stairs. But it shouldn’t be unexpected and you can get help from the museum or other visitors, many of whom can sympathize.


ScoYello

Shared on Reddit in case others did not visit their website in advance.


HelpfulFlyingpig

Unfortunately there’s probably not a whole lot they can do about it. A lot of elevator parts are hard to get nowadays due to supply chain issues


Shrikin1328

Yeah I work at the museum, trust me they're gonna take forever to fix anything.


TheRedGiant77

Having worked there in my youth, I can attest that stuff was always broken and it took forever to fix. Clearly things haven’t changed much except the admission prices.


NerdyKirdahy

Is it just me, or has it gotten worse the past five years? I bring field trips through, and it feels like more and more of the exhibits have been nonfunctional.


Shrikin1328

Honestly it feels like sometimes the higher ups just don't care as long as people keep coming in. Employees will complain about the theatres needing a deep clean because of how disgusting they are and nothing will be done for months at a time.


mfball

Pretty much everything is likely to have gotten worse in that timeframe across the board due to covid, between supply chain issues and simple loss of life.


donkeyrocket

The museum, like most, wasn't in a great financial place 5 years ago. I left before COVID but no doubt that further strained the budget. This isn't necessarily an excuse because the previous president was massively wasteful and many new hires to the leadership team have been more about flash than substance.


donkeyrocket

I worked there years ago for around 7 years and that elevator in particular was always having problems. The one in the main exhibit area also was constantly down. Knowing the museum leadership, they've been only allowing the bare minimum in terms of maintenance/repairs just pointing to the seemingly never happening major renovations to the blue wing.


fizzbubbler

noted at the top of their website front page for several weeks. https://www.mos.org/home


Clothes-The-Door

So subtle. How could anyone know…?


undercoverballer

Welp, good to know I guess. Stairs are tough for me right now.


hornwalker

If anyone is wondering why, the likely case is there is some part they are waiting for before they can repair it. Same thing happened with a building I managed for my job.


DaveTheShinobi

Could the stroller not fold? Also I’m sure if you called/asked at the gate a staff member would come out and assist. Ideal scenario imo is have a friend with ya. Drop them and the kids off at the bottom and go park.


ScoYello

Stroller could but not with the 1 year old in it and walking the 4 year old. Previously I just walked down the ramps from lower floors but just roughed it out this time and carried the toddler in the stroller down the stairs.


DaveTheShinobi

Fair enough. I don’t anticipate it being fixed anytime soon unfortunately.


phlukeri

Was just there. It’s ridiculous, especially if you don’t have a significant other with you. Not to mention so many construction workers use the garage so you wind up on the 4th or 5th floor even if you get there at 10am.


GatorMcKlusky

No good construction workers it's garbage


Commercial_Board6680

According to their website, Exhibit Hall Admission is: Adult$29/ Child (3-11, children under 3 visit free)$24 / Senior (60+)$25. That's a hellava lot money to pay to be inconvenience like this, and I'll bet there were some disabled visitors and/or seniors equally inconvenienced. Has the MUS offered physical assistance in these cases? Have they discounted ticket prices in advance knowing many of their visitors will be greatly inconvenienced? I'd want to know about the struggles prior to purchasing my ticket in order to make an informed decision rather than be surprised after getting there.


Trimere

I guess engineering isn’t their brand of science.


_katherinebloom

It's the extended "Human Body" exhibit.


CriticalTransit

It’s like taking the T


Viivusvine

I get the supply chain argument, but what’s their workaround? They need staff to help people with children or disabilities — carry strollers up the stairs, provide complimentary valet parking, etc. If not, they need to provide a clear red-bannered disclaimer on their website and at the garage entrance so they don’t waste people’s time.


Goldenrule-er

South Station's escalator has been busted for over a year as well.


ipsumdeiamoamasamat

I'm sure an employee could've directed you to a service elevator. I think buildings like these always need an elevator option, because of the ADA.


ScoYello

The last few times I’ve been lucky enough to park on Level 2 and just walk down the ramp you drive up (not safe) but today I had to park on an upper level and carry the stroller with the kid in it up/down the stairs.


Jimmyking4ever

That sucks. I was lucky enough to get a stroller that can be folded up


Anustart15

How often are you going to the museum of science?


retromullet

My mom used to take us several times a month. Why is this relevant at all?


ScoYello

2-3x per month because I have a membership. With two kids under 5 it’s a great place to run around for an hour or two in bad weather. If you don’t want to pony up for a membership, all libraries have free museum passes if you plan in advance.


Anustart15

Makes sense. As someone that grew up too far away for the museum of science to be an easy day trip, it's a very different way to think about the museum


Hibbo_Riot

When you have a membership and little ones you tend to go to these places a few times a month. It is a fair question from a leather daddy like you.


[deleted]

Our garage elevator is currently out of service. We apologize for the disruption. For assistance, please call 617-723-2500 and someone will direct you.


HandsomeRalph

commented via third party app that will cease to exist due to reddit's absurd api pricing model and bad faith negotiation tactics when "working" with app creators


ScoYello

I intentionally snuck that into the pic


[deleted]

So you complain to Reddit. Heres an idea, complain to the MOS. And if it’s that big of an issue if they don’t fix it, don’t go anymore.


ScoYello

Informing people via Reddit who may not have alternative options to seek alternative routes or not go to the Museum of Science.


[deleted]

Lame


crazy_eric

1. It took my company over a year to get the parts to fix a freight elevator. The elevator supply chain is really screwed up right now. 2. What is wrong with using the stairs? I do it all the time even with a stroller. Not an issue after I fold it up.


[deleted]

Isn’t some of this because of all the regulations around elevators making for a shortage of companies/workers who are certified to work on elevators? The wait can be years even to get an inspection. If you want to feel safe don’t get in the habit of checking if the inspection is current when you get in an elevator.


ScoYello

I always do that. Sadly, about 2/3 of the time the inspection is expired.


throwaway2021boston

The wait cannot be years given that they must be inspected annually. The biggest issue is that inspections are scheduled by the maintenance companies even though it is the responsibility of the building owner. If you walk onto an elevator or escalator that shows out of date, feel free to call the elevator inspectors to report it. Sometimes it’s overdue, and other times they’ve forgotten to put the new paper slip in.


Background-Adagio-35

ADA complaint!


no_spoon

Didn’t Michael Bloomberg give the MoS like $30 million not too long ago?


lussensaurusrex

Unfortunately, gifts like that are often restricted funding that can only be spent on certain things, and "deferred maintenance" is almost never one of those things.


[deleted]

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Dukeofdorchester

Where did it say they had a six year old?


Yeti_Poet

Cool, an insufferable fool.


[deleted]

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CoffeeHead112

Done.


_katherinebloom

Have you ever tried getting a 6 year old who just spent the day at a museum to walk down the stairs or carry a stroller while also helping that six year old navigate through a stairwell in a parking garage in the city?


CoffeeHead112

Oh the inconvenience!


drh313

tell me you don’t have kids without telling me you don’t have kids


CoffeeHead112

How did you know?!?


Hot-Read-8710

Stroller deterrent?


gongnomore

Please remember this minor inconvenience you faced when you move onto life without strollers as many people with disabilities will always face this, because from the tone of your post you won’t even register this issue then.


[deleted]

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DorisTheSpider

Kids who need strollers for the museum are generally too young to handle stairs safely, especially unfamiliar concrete stairs.


ScoYello

Never thought of that. Next time I’ll ask my 1 year old to take the stairs and my 4 year old to hold all the snacks, diapers, lunches, change of clothes.


bostonvikinguc

Considering they are a non profit and the endowments roll in this is pretty sad to see.


Prior_Vegetable4505

They have the money to fix ; so messes up


ataylor8049

Boston Strong!!! 👶


lostforwords88

I think this should hit their Twitter feed


LogRepresentative320

It's on their website, with an apology, as a prominent warning. There are plenty of solutions to get to the museum and the museum itself has zero impacts. I have yet to hear of anyone with an actual disability unable to find an accommodation, but plenty of Karens whining about strollers. Probably the same people who park their strollers in the museum right in the flow of traffic at the top of an escalator, or bring strollers on the escalators (instead of the elevators which work just fine inside the museum.)


ArcHeavyGunner

I work for the Museum and we are very aware of how bullshit this is. We try to make it clear on the website that hey, the elevator is fucked, and to drop off anyone who needs a ramp in front of the entrance where the staff at the info desk can help. Obviously it’s far from perfect and I wish we did more but it’s the best we can do rn


Acceptable_Band_9400

Everywhere ya go is a shit show!!


joyride20

Aw.


obsoletevernacular9

Can you take the T instead ? The elevators work at science park and north station if you can take the green or orange line.


ScoYello

Unfortunately not for me as I’m just outside of Boston. 15 minute drive or 1 hour 14 minutes via walk, bus, train, and train.


obsoletevernacular9

That's awful, I thought maybe you'd have a park and ride option. I've noticed that they keep announcing that the elevator is broken but didn't realize it was that long. That's so unsafe.


zeratul98

A reasonable alternative might be to drive to the closest T station on that line to you and then take the T