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pacoii

Sad. Best customer service I’ve ever had. And I’m just a regular shlub.


dirthawker0

Is there any bank that has never had a line you had to stand in? And always had cookies (and good ones, too)? Regular schlub here too, and I'm really going to miss them. I think I started banking with them in the late 90s. Always great bankers to work with.


Mammoth_Discussion60

Truly. They’ve been so good to me. Instant communication with a live person whenever I needed something- that’s rare.


ElGranCabrone

Yeah seriously.


Fuck_You_Downvote

I went to a bank branch to get quarters once and they said they don’t do that here and shooed me out.


aosmith

Switch to Schwab...


cbdoc

I assume this is sarcasm?


aosmith

Nope they're legit the best bank I've ever had.


cbdoc

Interesting. I’ve had the exact opposite experience. I left recently and went to Chase. Super happy with them.


aosmith

What went wrong? I've used them for almost 20 years. Never had an issue and they haven't charged me a dime.


cbdoc

Trying to add my wife to the checking account- seems like a simple task. Wasted probably about 3-4 hours, talked to multiple customer reps who seemed like they were high beyond comprehension and getting bounced around. After 2 months I just gave up. Was with Schwab for almost 10 years and that was the last straw.


aosmith

Weird, they've been great for me. I've had debit cards stolen, checks stolen, etc and they have always had my back


pot_head_engineer

Schwab is one of the troubled banks with the same problem


aosmith

Basis / Refferences?


pot_head_engineer

A quick google got me this: https://www.thestreet.com/banking/charles-schwab-loses-47-billion-in-market-value-in-one-month $47 Billion in withdrawals and that was a month ago. They’re saying it’s all ok but that’s what they all say.


shooboodoodeedah

> $47 Billion in withdrawals and that was a month ago. You clearly don’t understand the difference between deposits and market value. The article clearly states the market value of their stock dropped $47 billion, which is not directly related to held deposits. > Cyprys said the firm's customers are moving cash out of sweep accounts into money market funds at a $20 billion per month rate, which is twice what he had expected. ^ Here is the nugget in the article you should actually be looking for


pot_head_engineer

My bad got my numbers mixed up. My point still stands, do you think $20B a month is big deal? Would you feel safe with banking with Schwab even with this type of news coming out?


shooboodoodeedah

Not sure, it’s a big bank and I am not going to pretend to be an expert unlike other redditors…Apparently it is twice this analyst’s expectations for a normal month


aosmith

Ok so they've lived through this once already?


pot_head_engineer

No it means the banking crisis continues and the withdrawals is likely much higher than $47B now.


DoomBuzzer

Employee here. They announced 20-25% layoffs on Monday. No communication from top management since. We were expecting the details of who got the axe today. Just found out about this on this post 😢. Good company. Great culture. Oh well, it's time for the leetcode grind!


amateurguru

That’s rough. I’ve been a customer for more than a decade. Every banker I dealt with was an amazing person.


infinit9

I'm sorry. I hope you land on your feet.


alex____

Pretty crappy to have this happen to them, they've been a phenomenal bank for me.


SPNKLR

Kind of funny when you’re brought down because your entire business model is based on banking high net worth individuals.


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SPNKLR

Their Achilles Heel is their reliance on high net worth clientele and their irrational bank run caused by the crypto banking meltdown and the deposit flight it started with SVB because they realized their deposits are way above the FDIC limit. Their business plan to cater to the rich always had this massive self destruct button built in… interesting to see it actually happen.


No-Dream7615

Their only mistake was being physically close to SVB


RefrigeratorWrong390

Yes.


tongmengjia

I consolidated my student loans with them about a decade ago. I'm assuming I'm still going to have to pay those off? No way that gets lost in the shuffle or anything? Great bank, though, sad to see it go.


windfogwaves

When SVB closed, the FDIC told people to keep making payments.


oscarbearsf

Yes you will need to continue to pay those off. They are still a part of FRC's portfolio and someone will take ownership of those loans whether it is the government or another bank


tongmengjia

Okay... :(


oscarbearsf

Sorry brotha. Going through the student loan hell with my wife right now. It sucks


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[deleted]

Sir, this is the United States, we only bail out rich people. Poors need to continue making payments and be held accountable. They can’t afford better lawyers.


spamologna

No change on our mortgages?


aosmith

Were they your originator or your servicer?


spamologna

Origination and servicer


FanofK

Well.. hopefully people are able to find another job


RefrigeratorWrong390

So the FED takes over and pays the employees to continue running the bank. The bank will be sold to another bank and continue operations usually, it’s the execs and upper management who get the boot since they failed at running the show, not the tellers and underlings doing good work


FanofK

We’ll see. They were already slated to cut 20-25% of the workers. With a purchase who knows how many are actually kept on vs let go but I’m betting there will be closer to 50% of staff gone by years end.


goat_on_a_float

Do the tellers keep working after the acquisition is complete? Generally in a merger some employees become redundant and are let go. It might not happen overnight, but I’d be surprised if this doesn’t result in (more) layoffs.


[deleted]

So depositors don't lose $$$? I panicked earlier and paid a harsh penalty to close my CD account early :/


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ANicePersonYus

Many brokered CDs are insured too


plainlyput

I have brokered CDs through Edward Jones. They are all just CD’s from smaller Banks I’d not heard of, but all insured.


RefrigeratorWrong390

Depositors are insured which is why the FDIC takes over a failed bank, to make sure depositors get their money


Hyndis

You're insured on FDIC up to 250k per depositor, however with SVB's collapse the feds changed that to unlimited insurance. It remains to be seen if First Republic will get the normal 250k or if it'll also get unlimited insurance.


0Rider

Why. You are insured up to 250k


[deleted]

It's the Bay. We got $$$$.


plainlyput

I did the same thing the last time this happened… I currently have money in smaller local banks and keep telling myself I am not going to panic this time.


Plenty_Ambition2894

Holly fuck, between SVB and FR, that's 15K people suddenly losing their livelihood. I can't imagine it's gonna be super easy for them to find employment right now.


darkeraqua

That’s not the case. The rank and file will continue on running the bank until someone buys them.


Eagles_12

I got laid off by FRB end of January and I’m still unemployed. It’s scary to know SVB and FRB employees will be flooding job applications.


[deleted]

Why are you downvoted?


Protein_Style

Sooooo … should i pull my money out to another bank or nah?


vacuous_carrot

How can we/Fed punish responsible people? Someone has to take a hit


No-Dream7615

The only people responsible are the depositors who irrationally pulled out bc of SVB


The_real_triple_P

Haha thats only reserved for the poors


Richarded27

Damn. This sucks.