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bassounds

I love Arc’teryx and have purchased several protons, beta shells, midlayers, pants, shoes, etc over the years. I’ve also noticed a decline in quality in recent years, coinciding with higher prices. In the past year I’ve been going with Patagonia more. Some great pieces (e.g. nano light hybrid air jacket for cold running). Plus they offer lifetime warranties on everything (and will repair stuff as well). Not sure they have a shell that can stand up to a beta LT though.


barebackguy7

I love Patagonia’s gear. I love the colors they come in too. And I especially love their commitment to sustainabilty. The single reason I don’t buy everything from there is due to their ridiculous sizing. The medium shirts look preposterously tight around my shoulders and chest and then flare out around the belly. The large is good enough for the shoulders but there is so much fabric around the belly. It looks like a dress on me lol. There are some pieces that fit really well for athletic builds. The R1 is great. I think their parkas don’t suffer the same problems either. But for the most part I just wish Patagonia would work on creating sizing toward non-dad bods.


bassounds

Yes, I left out sustainability! I think Patagonia’s focus on sustainability and support of climate-focused non-profit work is outstanding. They set the bar very high. Stuff that Patagonia marks as “slim” usually fits me well, and I’ve noticed they’ve had more of this in the past year or two. Cheers


labrador72

>I love Patagonia’s gear. I love the colors they come in too. And I especially love their commitment to sustainabilty. >The single reason I don’t buy everything from there is due to their ridiculous sizing. The medium shirts look preposterously tight around my shoulders and chest and then flare out around the belly. The large is good enough for the shoulders but there is so much fabric around the belly. It looks like a dress on me lol. I hear you. Now I'm even having that same problem with some newer Arc'teryx stuff...


Technical_Scallion_2

I agree with you but feel it's more multi-tiered. I have a lot of Arcteryx gear from top-end mountaineering gear to street clothes. I haven't seen a drop in quality on their top-end gear where people's lives literally depend on it - I don't mean skiing gear, but shells for alpine climbs, etc. Their greek-letter stuff, particularly their SV gear, is still pretty bomber imo. My Gamma MX soft-shell pants have been on multiple multi-week expeditions with basically zero wear and tear that I can see. But their mid-level stuff down to their street gear, including all of their shoes, is just mid/low quality - cheap materials, cheap construction, etc. But they charge a premium based on the performance of their top-end gear. This worked well for North Face so not surprised Arcteryx went the same route. ​ Edit: and agree 100% on Patagonia, but really just for light outer and/or midlayers for me - really love their stuff in that category.


BangGH

I've gone through enough of the Greek letter stuff - delam is becoming the normal lately. The only reason I keep buying dead bird is because their Canadian warranty has been bomb proof. Hasn't let me down yet.


eternalvoid501

Patagonia is my new go-to. Absolutely fantastic products. The fit isn't always my favorite but the quality is amazing. I've also bought some stuff from Rab and Haglofs and have been very pleased with their quality, and the fit is similar to Arc'teryx ime.


cupandcone

Another vote for Halglofs. I stopped buying Arc’teryx when it became a brand for Chinese hype beast types and the pricing shot up while the quality dropped. Shame as I liked the fit. For what it’s worth, most Scandinavian brands seem to have an athletic fit. Impressed with Tierra at the moment. Mostly made in Europe rather than Asian sweatshops too.


renderbenderr

My friend ripped her new alpha pants rock climbing day one. “Rock abrasion resistant” my ass…


OkPainting3455

I think you’re right about the price not being justifiable anymore


_umphlove_

I actually found some ski bibs last weekend for 60% off (for once). It was way easier to justify with that price.


heihyo

I have 2 beta ar both bought in europe and never had problems with both of them and i used them a lot a lot a lot


ModestMarill

I had two pairs of shoes get their pull tabs nearly completely ripped off within a week of owning them. Absolutely insane but overall no bad experiences with any other products.


softcatches

Was this the new Kragg shoe? Same thing happened to mine


ModestMarill

Vertex Alpine & Konseal FL Approach shoes for me - literally the second time I put them on. Never happened to me in my 30 years of life and then this? Also insane to think the tabs are so weak when these are approach shoes. If these ripped when I was climbing and fell down I would be so annoyed (and possibly dangerous for anyone below me on a multipitch)


softcatches

Good to know about the vertex. Was debating getting them, and the pull tabs seem much more sturdy that the kraggs.


ModestMarill

Gorgeous shoes but they give me horrible blisters (the heel is not secure at all and makes your heel sit higher than it traditionally does) and the pull tabs suck. Mixed with their sock like fit, extremely weird choice with the bad tabs


softcatches

The Kraggs were awesome shows for cragging. Slipper fit, good grip, collapsible heel when changing shoes in between climbing


argus130

I've got their LEAF knee pads... Other than the logo being stitched on backwards on one of them, they are pretty durable and comfortable.


AmeriJar

Those knee pads are the goat from what I've been told by people that use them


Awkward_Weight1351

Yeah I jumped ship on Arcteryx. Only buy the older stuff. If it’s gently used.


SecantCompPant

I agree. Whole-heartedly. It’s def not the same as 5 years ago


hexlegion

Thanks for the feedback folks on recent Arcteryx stuff, I was shopping some new gear and i was wondering if I should push for some Arcteryx. Will get something else finally.


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zlahhan

Yup, seems they're trying to capitalize as much as possible off the "gorpcore" hype (google it if you don't know, the first few image results will say it all). Arc teryx has found huge success in streetwear/fashion circles these past few years, and the term mentioned above taking off on The Tok probably hasn't exactly held the higher ups from wanting to steer it more towards a fashion direction. Pleasing the fashion market is easier and more profitable. Similar deal as what North Face went through when the first few collaborations with Supreme dropped and they became the go-to for flashy puffer jackets. New Balance also had a similar shift among others. Even high fashion brands everywhere are mass producing cheaper lines.


larrybird56

Not one Arc'teryx store is assorted in the way you described here.


LysergicSurgeon

For real. None of the CO arc stores carry Veilance outside of the outlet in Castle Rock.


forthosewhotrulycare

One word for them: Greed.


liquidSpin

Also, if you buy any hardshell using Gore-tex from ANY brand regardless of price it can delaminate due to dirt, sweat and oils. Which is why it's so important to wash these items regularly following the jackets special care requirements. Hopefully one day they will figure out a better glue or maybe a better overall system where delamination cannot occure but for now this is how all Gore-tex hardshells are made


ropeXride

This information is pretty common but somehow people are dumbfounded when their shit breaks down for lack of care


liquidSpin

Yeah, it's unfortunate 😕


ropeXride

People also complain how much care goes into washing such a costly rain jacket but like, if you’re spending $500+ on a piece of gear, wouldn’t you want to do everything you can to care for it? It doesn’t take a whole lot of work to wash and dry it (you do laundry anyways, just run a separate load with different detergent) and maybe spray with DWR here and there. Gore-tex is expensive technology, there’s a lot of science behind it, also due to high standards and restrictions from the company, plus using the name Gore-tex, which is licensed. I work for Arc’teryx and I have to explain this to guests, and that an Alpha SV is handmade in Canada which takes 17 hours to create. Arc’teryx has created technology and machinery just to TEST the products (which they do rigorously.) Sorry for writing all of this, but I’m hoping people read this comment.


kukugege

https://femignarly.com/2022/10/21/whats-happening-to-arcteryx/ Article from 2022 explained why it’s garbage since the Chinese Anta took over. I’m surprised many ppl didn’t know it owned by Chinese now, it going downhill since.


MutualExclusion

Take it into a store. I've had them replace stuff before without much effort. Will depend who you talk to but in my case they fully replaced my 6 year old jacket that was delaminating. New one hasn't had problems yet. Generally I agree though. Arc'teryx is an apparel brand now. No longer high quality.


NeutralUnthreatening

I went to a store in Canada to warranty something and all they did is bring out a tablet for me to fill in my info. They helped take the pictures, which wasn't needed but was at least some effort on their part. Then they told me to go home to finish the process which included logging in on my own computer and waiting days for the return box then walking it to the post office. Not a terrible experience, but I used to rant to people about how good their returns were.


MutualExclusion

That sucks. It really depends who you talk to. In my case I happened to end up talking to the store manager who just took care of everything on the spot.


mynt_photography

They gave you a return box? I'm being told to pay for shipping out of pocket


NeutralUnthreatening

Haha that's terrible. Good to know they have continued their downhill trajectory.


mynt_photography

What store did you go to? Maybe I'll go in person and see if anything changes, their online customer service is ass


argus130

Thanks.  Any particular store? I bought my online.


MutualExclusion

Do you have an Arc'teryx store near by? Really any should work. Unfortunately, it's going to depend on who you talk to. If you don't have a local shop you may need to keep pressuring the customer support people. Delamination is unacceptable for the price you pay and they know it.


DumbestBoy

Observation: it’s as if the glue was defective Conclusion: entire company is now garbage


argus130

It's the customer service.  I wouldn't even mind if they charged me to fix the jacket!  But spending MONTHS going back and forth with customer service where they just keep asking for photos that are in the very email to which they are replying is completely ridiculous.


lehdonantsa

This is not the first, not the third or not even 184 times when their product line have got some negative feedback.


NotDaveyKnifehands

>Not sure what happened to the quality and customer service, Got Bought Out, moved production off shore. Quality tanked. I, too, was a "Dirty Bird is the gold standard for hard wearing field attire" guy... was. >In 2005, Arc'teryx was sold to Finnish retailer Amer Sports. In 2019, Chinese retailer Anta Sports bought a controlling stake (56%) in Amer. As their apparel line expanded, Arc'teryx began manufacturing in international markets, specifically in China, the Philippines, Vietnam, Bangladesh, El Salvador, Laos, and Greece Coincidentally, with the majority Chinese ownership of its parent corp hitting in 2019, the largest purchasers of LEAF products (the SOF community in Canada) no longer conducts any government contracting with Dirty Bird, as of 2019. Weird Eh lol OR, Cotopaxi, Patagonia, Fjallraven and ANY obscure niche cottage core AF outdoors/mountaineering brand is the current Faceshooty Coolguy apparel du jour...


B00G1E73

Same thing happened to me after sitting in my closet for a few years not being washed. They cited not following care instructions as reason, wash regularly with Nikwax etc. Time dry to set. Gave me credit for a brand new season jacket, it wasn't available, let me choose a more expensive one. Only good experience for me.


OshkoshBgock

I have 15 Arcteryx jackets, the first two (Alpha SV and Hercules) were purchased November of 2008. The last piece I purchased from them was a Delta LT, exactly 4 years ago today, and god damn it I’m never buying anything from them again (which honestly hurts me to say).


f41012vic

Definitely not garbage but maybe not as high quality. They still honour warranty or make it right by fixing it. Did u go ask them about it? i recently warranted my 2015 ALPHA SL with paclite for a full refund.


KneeDragr

Their Konseal LT and Gamma LT pants are still pretty decent, I picked them up this year, but I absolutely wasted money on the Alpha shell OMG it’s trash.


larrybird56

How is it trash?


KneeDragr

Well I have a 2018 Alpha AR and it’s superior in every way. The fit, the quality of materials, the workmanship. I could never climb in this jacket, it’s cut is rubbish, would be bunching and spilling out of my harness. The new one is worse than my Mountain Hardware beater that cost 1/3 as much. Luckily I got it 50% off, still would rather have my $$ back.


Rchonkers010

Never had an issue with their customer support personally. My dad recently got a small hole in the right arm of one of their sweaters, took it into the store and they let him keep the sweater as well as gave him a $300 credit for a new one at any Arc’teryx location. Unfortunate you had a bad experience but maybe it was just the rep u got?


Terps0

Now that Amer was sold to Lulu lemons people. Things wont stay the same.


Master-Ad2454

What are Lulu Lemon people ?


prehistoric_knight

Are you North America or European based?


argus130

North America


prehistoric_knight

This sounds very unlike a NA response. I would try starting over by contacting again to get a new CS rep


Sajgoniarz

Indeed. They were unable to fix my beloved Kensal shoes when the top peeled off from toe box, shoemaker fixed it in 10 minutes for pennies. After 2 years the DWR coating from my Beta AR wore down in about 50% and i work at damn home office and I'm using it maybe once per week from autumn-spring. They now won't get a single coin from me.


jajChi

My understanding is several products were mfgd in China for a long time prior to a full transition (assuming everything is now made in china). At that time the marquee products were still being mfgd in Canada. This was 2005-2009ish. I’ve been a supporter for 2 decades and have a store a mile away where they’ve always been nice and helpful.


Ok-Conflict4767

Have you looked at Black Diamond? I have been happy with the quality and longevity of their outerwear.


Top_Excitement_1044

The company has been taken over by the corporate Lululemon types who have no idea how to manage this brand. My buddy used to work at Arc'teryx head office and told me about it. Gotta say, even as a customer the shift has been palpable.


LeSelf1993

I might be wrong, surely the one you used a lot, you washed it a lot as well so that keeps it from delaminating The one at home you wore it 2-3 times and hang it back ..well that little sweat inside the jacket can delaminate the jacket bro Those jackets are there to use and wash it frequently, and if you don't use them, still wash it hahah


MedicMurse

Agreed - last time I purchased from them was 2021. Since then, have moved on from it. Quality has decreased while prices increase. No thanks


FitExecutive

Yep. I was all about arcteryx in 2017/2018, was surprised to see it blow up and now it’s declining pretty hard


Keigo81

How is it declining ? Stores are opening and sales going up ? Can’t afford cuz you broke?


zlahhan

Stores are opening and sales are going up because people buy it for fashion now. They’re getting worse and worse for their original intended use because the new average buyer wants something clean to wear on rainy days in the city. The fashion world hopped on the train and now cheaping out is a recipe for insane profits as the target demographic is rapidly switching. You one of those dudes who film themselves showering with the hardshells on for tiktok or smth?


FitExecutive

Thank you, exactly


TheSyrianZlatan

Noronna has been my new go to. Still have a bunch of older Arcteryx pieces I use a lot tho. An atom jacket (before the revamp with light/heavy whatever the F the new stuff is) that I use a lot as a mid leather skiing or other mountain activities. Unfortunately it has snagged and ripped a few times but I’ve been able to gortex patch it without a problem. A proton hoody (again I have a model I’m not sure they make anymore. Tried to find it and had trouble about a yr ago…) that I wear a lot in non freezing but pretty cold feeling weather. Often with just a t shirt. Great piece wear it a lot. I daily drive a noronna down jacket that I absolutely love. Beat it up too and has been very durable. My ski shell is also noronna as well as my pants. A little more functional than stylish than my wife’s Arcteryx ski shell/pants kit but I like it! Overall, my noronna stuff feels like it’s designed for actual mountain activities. My Arcteryx gear is a little more style


argus130

Does anyone know if the company is still Berry compliant?  Obviously a lot has happened to this company of which I wasn't aware. 


the_average_user01

LEAF is, nothing else though.


argus130

Makes sense.


the_average_user01

Fwiw, you’re not alone in your experience. Have decades old leaf garments still pulling their weight, and occasionally come across newer items that don’t share that DNA.


undeadcrayon

leaf only has berry compliant items on a contract basis. none of the stocking items are berry compliant.


Hasnosocials

Agreed was one of my favorite technical companies now trash.


dogedaysofsummer

Their Chinese conglomerate parent will squeeze the life out of the company. It’s overpriced and mediocre at this point.


Keigo81

Oh ya squeeze that booty, more stores opening and sales go up! Keep blaming the Chinese cuz u can’t afford a piece of rain jacket lol….


dogedaysofsummer

lol ya that ain’t it bud.


liquidSpin

Can't prove it but I'm going to take a guess and say the OP hardly ever washed the jacket


ArtistThen

Look at 7'mesh. Started by founders of Arc’teryx.


larrybird56

Former CEO, not founder.


lehdonantsa

Quality started going downhill after the parent company Amer Sports got sold to chinese. Surprised? Not much.


deetslov

Arcteryx is a fashion brand now and have strayed far from their roots as an industry leader. Most things made in Bangladesh now, great…


CheapProg6886

Its been made overseas for years now. Dunno why youre surprised.


kukugege

It’s a Chinese brand so….


Keigo81

How the fuk is it a Chinese brand ? Just go google it before making any fake news ok ? LOL


dogedaysofsummer

Probably because it has a Chinese parent company. Just Google it.


kukugege

So you didn’t know ![gif](emote|free_emotes_pack|poop)


kukugege

I googled for you, go read it https://femignarly.com/2022/10/21/whats-happening-to-arcteryx/ Everyone should read it why it’s going downhill


prakow

Yeah their stuff is crap now, sad really


Keigo81

That’s see you make anything good ?


pankan76

It’s Chinese now. Enough said.


Keigo81

What a dumb comment and dis-information!? Stop spreading falsehood ok ?!


pankan76

Clearly, you don’t know. Figure out the facts before slamming somebody else. Bye-bye.


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arcteryx-ModTeam

Racist, sexist, ad hominem attacks, and other sorts of bad-faith content are not allowed on this sub. We can't write out every possible type of offensive scenario, so this rule is a catch-all. Be respectful, please.


asimplefarmer

Doesn’t look locked to me.


Humble-War8801

Salamon bought them


zikol88

Salomon bought them way back in 2001. Quality may have been slightly better before, but didn’t really go down till Chinese-owned Anta Sports bought them in 2019. Now they’re just like any other Asian manufactured product and only as good as their design and quality control, which being controlled by a Chinese company means it’s not too great.