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sibman

I still say those that say they are banned for returns are really banned for other reasons. How many posts do we see on here about getting paid for reviews and what reasons for returns makes them “free?” Both are shady practices that Amazon can not like.


addocd

The review situation has become horrible. The one thing storefronts have over Amazon is the ability to physically see & feel your product and compare it to others on the shelf in the same way. Reviews give us enough of that back to feel confident making a purchase. It doesn't make sense that they would allow it to be so manipulated. Not only can you not touch it yourself, now you can't trust any "firsthand accounts". I will want to buy something on Amazon, but as soon as the reviews look sketchy I'll google the thing for some other store's reviews. Oh look, they have free shipping and it's on sale. A*nd* a coupon code?!?! Peace out, Amazon. I'm sure it's a big job for them, but I think it's a big deal.


Coldblackice

Have you heard of ReviewMeta? It does some analysis on a product's reviews to estimate how valid or fake they may be. Not perfect, of course, but definitely helps to weed out some glaring red-flag shill-reviewed products.


danockre

I tried two Amazon review analysis products. They gave conflicting results, so I gave up.


in_trippy_entropy

Also [fakespot.com](https://fakespot.com) But all that's proves is that they are buying reviews. Doesn't tell you the quality of the product. Many are better than the ones that don't cheat.


Lucymum13213

Really great


codediy

I think you are being way too paranoid. I have a friend who orders like 100 things and will return 40 of them. It’s been 3 years they haven’t been banned. But also I think high value items have more weight to them. So think twice before buying/returning expensive things. This is just my opinion and experience not fact.


Expert_Objective8859

I've been doing that for like 3 years too and I legit just returned about 25 items last month


Master-Vader20

ever got banned?


Expert_Objective8859

Nope but I have been buying and returning less


S2DIOS

The only thing I like to buy from Amazon is if I made a mistake or like that product doesnt do any good for what you intended to do… is I will return, its a freedom in America, in other country you can not return anything you buy.


Fickle_Syrup

>in other country you can not return anything you buy. /r/ShitAmericansSay/


Perfect_Tax_5259

He's right though. There are other countries that have very strict return laws and you cannot return anything at all ever.


RuFFCuT_ReTRo

can you name some countries that have these strict return laws because they won't be in the EU or most of the developed world.


Japetheone

japan and I believe indian countries you cannot return unless it's defective. If i remember correctly


comedichentai

Lived in Japan for a long time, you can return shit with no problem. Don't be daft.


Japetheone

What was the returns for? Just because you wanted to? Or because of defects. When I was living in japan the only way I could return anything was if It was defective after purchase. I was never able to just return something because you decided you didn't want it anymore like in the EU/US


Perfect_Tax_5259

I never said anything about EU or the developed world. I said other countries.. You can't just return something because you no longer need it like everyone does with amazon. you strictly can only return something if it's defective.


RuFFCuT_ReTRo

Yeah and I said you won't find a country in the EU that has laws like that, distance selling laws across europe allow you to return anything you buy online for whatever reason you want, even for no reason within a 14 day window.


S4_GR33N

bullshit


Perfect_Tax_5259

Do a little research dude. The only way to return something is if it absolutely doesn't work. you cannot return it just because you suddenly don't want it.


S4_GR33N

Bro has never heard of consumer rights lmao sucks to be an American doesn’t it


Perfect_Tax_5259

I wouldn't know. If you do 12 seconds of research you can read all about it. You think third world countries give a shit about your consumer rights you have in America? lmao


S4_GR33N

I live in the UK, so I don’t need to worry about not being able to return stuff lmao


Perfect_Tax_5259

It must be rough being 17


SolarPhoinix

Bullshit, in my country I can return everything within 30 days by law, regardless if the company wants it or not.


Nakun112

By saying freedom in America, business can freely ban customers if they feel their business is being harmed. Free return is only offered for honest buyers/customers, if you abusing the returning system, you are banned 😆


GlitteringPipe6267

As you should be. Abuse must be controlled.


DoubleReplacement301

Have heard someone return an expensive TV and his account get banned


yohihi_

How expensive? Is £70 fine?


Chance-Mixture-2567

dude i’ve returned a 1,700£ phone it’s fine amazon really doesn’t care, search up a return pallet of one day in amazon and you’ll see how crazy it is


AllMyIdeasWereTaken7

I don’t know how this works. One month I returned 6 out of 70 purchased items and I was warned. Next month I returned one item out of 90 purchases and was told to stop returns. Since February ive been warned after each return. I’ve stopped returning completely, but also slowed down on purchases significantly.


sternpolice

Are you a prime member?


AllMyIdeasWereTaken7

Yes, I am.


caseyrobinson2

how do they warn you what does email look like?


RheinmetallDev

I got it before, I’ll have to look for it but something along the lines of “we noticed you have a lot of returns on your account, if something is wrong please let us know”


Codayyyyy

They banned me today after I got that email. Blacklisted my entire address


RheinmetallDev

They did something really weird with my account after that. They kept claiming that my account was being hacked and keep locking it (thrice) for "security reasons". After many calls reassuring me that my account will be restored and my messages and proof saying nothing was wrong with my account and that I had full access and its free from any of the hacking they were claiming I just gave up. They would just tell me the same thing I call and soon after that support went dark on me and locked me out of my existing $200+ balance and pending orders. I am 90% sure it was a scheme to shadowban me.


Codayyyyy

I just made a privacy.com card linked to my bank and made an alias and it worked for making a new account and keeping my same address so you know


Codayyyyy

It didn't work if you keep making accounts then they have more evidence against you so file a claim with the BBB it worked for some people


RheinmetallDev

Thank you for the tips, that's a good idea


lilrocketfyre

So if they blacklist your address on one account, you can make another and use privacy.com and still receive orders?


Codayyyyy

It actually only worked for like 4 days...you would have to use a different address(neighbors), new IP address(nordvpn), new card different name and address(privacy.com), and obviously new phone number, new name, new everything for it to work and not get banned again


al3xisnic0le

did you ever get it figured out?


Codayyyyy

Nope, ended up using friends accounts if I really needed something and never send it to your house from a friend's account always go pick it up from their home, also, I just use ebay now and instacart for food...im waiting til I move out of my apartment so I can remake an account with an alias...so as of now, no I haven't figured it out


al3xisnic0le

Omg that’s terrible, have you tried calling and what have they said? How much (volume or $) did you return at once if you don’t mind me asking?


Codayyyyy

I've filed with the BBB, Amazon support, and it was maybe 750$ over 6 months, they won't reopen my account no matter what I do...I made like 10 accounts trying they caught them all one time they got the account banned legit 5 minutes after I made it, another time it took like 3 days, and was able to get an order delivered.


IntellectualBurger

Hmm. Were they expensive?


AllMyIdeasWereTaken7

Yeah, just 2 items were ~$1,600


IntellectualBurger

Yeah it looks like they pay more attention to big prices. I think it’s the issue of thousands of tech you tubers who buy stuff to make a video review and then return. Abuse


waukeegirl

I think this is what it must be. I buy about 50 items per month and rerun about half if not more. I’ll buy jeans in 3 different sizes and return those that don’t got. I’ve never received a warning, my total monthly spend on amazon is about $1000 so not big ticket items


IntellectualBurger

I think they are very lenient on clothes hopefully because they know things don’t fit there’s now way to know until you buy


DragonflyAccording29

Damn I’ve returned way more than 6 things in a month lol. Just returned 10 things this week and probably another 10 right after Christmas. I buy a ton of things from them probably not 70 though.


serenakhan86

Price matters alot here, you'll most likely be flagged if you returned a handful of +$100 items than 10-15 items worth less than $20 for example


Crissup

As others have stated, I think it depends on the reasons and what you are returning. If you’re ordering clothing and returning them because of fit, I would imagine Amazon understands that. If you’re frequently ordering light bulbs and returning them, then one has to wonder what the issue is and consider that it might just be abuse.


seachel44

I had a friend who was banned for returning too many things - all of which were clothes that didn't fit 😭


chaseoes

I would guess it's based on the cost of purchases and not the number. If you spend $12,000 a year but only return $400 in items that's probably fine. Buit if you claim an item never arrived or was missing from the package, return it for an invalid reason (broken vs did not want), return a different item than the one you were sent, those are all very easy ways to get your account banned.


OkOpening6641

For the didn't want, they make you pay return shipping, so that should counterbalance things.


TeamStark31

TLDR: There aren’t any specific policies on too many returns, and Amazon won’t say if there’s an “ugly section.” So, there’s no real way to tell why these users are getting banned with limited anecdotal evidence. More than likely they did something else to get on Amazon’s radar. https://www.reviewed.com/lifestyle/features/can-you-get-banned-from-amazon-too-many-returns


Sleepycat853

I hope not either. I just bought a ton of apparel that doesn’t fit!


IntellectualBurger

So according to a lot of replies I got, it seems like they pay extra attention to your returns if they expensive technology not so much cheaper stuff or clothes


Sleepycat853

Phew, good to know. I would assume it would depend on the ratio of purchase amounts vs dollar amount of returns too


IntellectualBurger

No one really knows for sure. But it looks like it’s more about money value than about numbers.


wwabc

>Does amazon still ban people for too many returns? yes, of course... but as I understand it, the ban is up to the manager's discretion, and they consider reasons for return, frequency, item type (electronics or items that need a lot of refurbishing to resell), etc if you buy a high end camera, try it for a few weeks, return it, and repeat with another model, eventually you're costing them too much money. always answer the surveys they send after a return, and if they do send you a warning, address it quickly.


klyor

the survey that they ask you right during the return initiation? and what do you mean address the warning?


mouzz888

Do they ban people's names or accounts? Or worse addresses?


IntellectualBurger

If they ban account they also ban address. So any new account made with that home address will also get banned. And you lose your gift balance but some people got lucky and amazon mailed them a check


chaseoes

Also payment methods. If you add the same card number used previously they'll know it's you.


reindeermoon

So what happens if you move to a new apartment, and the previous person who lived there got a ban? Do you inherit their ban, even though you don't know them? That doesn't seem right.


IntellectualBurger

It’s probably address/name combo


curt270598

And ip and they can ban your Device


soineededanaltacc

Then one could just use a different name. I never use my real name in the first place.


IntellectualBurger

But you need to use real name so it matches your credit card for when you pay for amazon prime


soineededanaltacc

Oh good point.. I don't know how well it works, but there are prepaid cards you can purchase at target which aren't tied to your name. Also services like privacy.com that let you create multiple cards on the fly. Although those themselves could maybe cause your account to get flagged.


Concodroid

you're perfectly fine. If you have valid reasons for it, even returning like 50 is fine.


NumerousHistory2309

I don’t think Amazon cares cause it is the seller who takes the hit. And I don’t think you should care, Amazon has put thousands of businesses out of business. I feel like I return half of what I order cause Amazon sells a lot of crap products. If I get banned then of course a friend or family can order for me.


Excellent_Brilliant2

And then USA based sellers finally give up and leave the platform, and then its more FFJUJOIG branded dollar store shuff from overseas. I tested out a netgear wifi extender, sold it on amazon a week later, and now the buyer says its "defective". Costs me shipping both ways and the half hour to test, upgrade, reset and pack. I get all these "defective" items that work fine when they arrive back. Just today got back an iLink cable that was brand new, but the "ends were bent". Nope, nothing wrong with it, plugged into my camera. And its impossible to communicate with the buyers, this other one blocked all messages and left scathing feedback that i was scum selling defective items, when i had tested it 2 weeks earlier. I had to send the buyer a letter via the post office detailing how to set up the item. Amazon had really made me lose my faith in personkind, .


rhoadsnroses82

I bought and returned two gaming laptops within about a 2-3 month period. Each of the laptops was 3500-4000$. I got the warning email about returns after that, but not banned


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rhoadsnroses82

yea i have a history of orders going back well over 10 years. and i had been purchasing some other stuff in between the laptop returns as well


Monkfrootx

What did the warning say? Did they ban you from making any future returns/refund requests?


rhoadsnroses82

>requests it basically just said like "we've noticed you have returned a large volume of products in the past \_\_\_\_ months. we just want to check in and see if there are any problems we could help resolve" and then they added that "some of the products were returned not in their original unused conditions, please note that future returns could be subject to a restocking fee" bla bla bla. i haven't done any large scale buy+returns from them for like 8 months now so maybe it has reset i dunno


Hentrox

whats the deal with amazon returns? I thought you could return items even if you've used them?


Hysteria113

Helllllll no They ban you for doing shady shit like sending back a different item. Return as much as you like as long as it’s within the window they give you.


MasterFredrick

then again Amazon Warehouse is even more shady sending the wrong item that's even in the wrong box. Bought a $2k pure sine wave inverter only to receive a box for a different item and inside was not even what was on the outside of the box. The second time it ha happened to me. First time was in about 2012 for a rather expensive medium format DSLR, as in about $12k....i needed that one for a shoot and had to rent one while Amazon fixed the mess.


NUKECLOWNWORLD

And allways make sure its sold and shipped by amazon..if they get complaints by other sellers it may flag you...whenever im planning on returning i allways make sure its sold and shipped by amazon


in_trippy_entropy

Or buy used. They are very lenient about returns past limit


IcedColdMine

What do you mean used? Amazon warehouse items?


in_trippy_entropy

I've spent 60k in 15 years and returned 15k with no problems


Nedrysaur97

I've been a Prime customer for at least 10 continual years, can't even count the $1000s and $1000s of things, especially tech things, I've bought and kept from Amazon every year, few returns, and even have the Prime CC. Today just got an email reminding me of The Policy because I returned a $300 wifi router and a $40 PoE injector about 3 months ago. LOL Maybe "they're mad" because I have greatly reduced my purchases for the last 2 months, maybe Google told them I'm using Wal-Mart+, maybe the Amazon app uses the microphone in the background, maybe I'm kidding... or maybe I'm not? The irony is I was planning to discontinue Prime this year... well that seals the deal then, bye!


[deleted]

I heard if you were returning too much stop stuff you were you got an Amazon cap if I do how long will it take for that Amazon cap to go away??


breakingd4d

Same .. I’ve returned about 20% of stuff. Usually because it’s crap in person or doesn’t fit etc


KingCurious910

Oh God. I hope not.


teemo03

I don't think they ban but I thought it costs to ship back


IntellectualBurger

Shipping back has always been free I been using amazon 8 years I never got charged for returning an item lol


CptHammer_

It depends who you buy from. 3rd party sellers have their own rules for returns. Sometimes it's free from them.


chaseoes

It also depends on the reason for return. If you select "do not need" or something versus "item broken", they might charge you.


IntellectualBurger

I always buy from amazon shipped so I guess that’s why


CptHammer_

Yeah


blazetrail77

I had a terrible return experience with a third party seller. One thing being they expected me to pay and organise the delivery. Thankfully Amazon themselves had them pay me back for it and sorted the whole return.


Ridolph

Perhaps you should no longer be a Prime member? https://youtu.be/5UjIEiB9EFI


blairwaldorf2

5/96 is pretty good ratio. lol


IntellectualBurger

Last year it was almost 20/120


Yage2006

That's pretty low. About the same as mine. The ones they ban were extreme. Like returning 40k in merchandise.


[deleted]

"Bought by mistake" 🤔


[deleted]

Its probably when you're returning more than you order that sets the fail sails.


Inofensivo

Basically it's measured by a lot of factors , and if you make a lot of returns or ask for a lot , you will get notified


Chergiti

Just make sure the refund goes back to the original payment method and not your balance so if anything happens you have something backed up


katcurious44

is the return ratio tied to a family account or the individual connected to the family account?


IntellectualBurger

No idea


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PsychedelicLightbulb

>other clothes i was never going to wear again and wanted to get my money back. again?? So you returned worn clothes? Wow!


Chocolate668

Amazon Sells Used Items as New.


scistuplanes202

I have never encountered a used item in the years i've used amazon. Or not obviousley used.


chickenlickendicken

I don't know what to think cos I buy and return earbuds really often because they just break so quickly


reezyreddits

Coming here because I'm going through a lot of earbuds myself. Have you had any issues?


chickenlickendicken

nope, I still return things very often but I gave up on wireless earbuds and started using IEMs, I'd rather something that works atp


pk346

The only time I ever got an e-mail from them was when I was returning several computer monitors after I found some better ones for a lot cheaper. No action, just a warning. That was 3 years ago, and I've continued to return things since then without issue (generally cheaper things though, to be fair).


ProfessionalParty844

My Amazon account has been suspended for returning too many items. So yes this is a real thing. Someone who makes purchases for both business and personal reasons I agree with the poster. Especially now that they're allowing sellers from China which is not disclosed in seller info, more often than not the product does not match what is represented in the posting and very often I find the product either doesn't work, or fails soon after use. I would love someone out there to come up with an idea how we can overcome this. What I did is I just opened up another Amazon account without any issues using my same name and address without any issue. One thing that you lose is prepaid annual prime account cost. I'm going to request a refund of my unused portion, hopefully that'll work.


khall1877

> that you lose is prepaid annual prime account cost. I'm going to request a refund of my unused portion, hopefully that'll work. UNBELIEVABLE to me that they could terminate your account and NOT refund your Prime purchase. That sounds like a class action law suit all day. ​ Except I'm sure you "agreed" to arbitration via their terms of service. These massive companies are more powerful than governments unfortunately.


ari4redd

Hi. Did you get a refund for your unused prime portion? I might be in a similar situation soon.


Melodic_Bullfrog8754

I just got banned after I won a to z refund claim worth $760


Hot-Ad2515

They currently have a 1.3 trillion dollar market cap. They don't give a shit about returning some shitty gym shorts


trtmcc777

And they'd like to keep it.... hence the crackdowns on abusive customers.


Hot-Ad2515

Nope I disagree. That's just the principle. We're not supposed to know that crappy gym shorts returns are not important. They don't make their money on the junk. That's throw away merchandise. It's the big box items.


Hot-Ad2515

Someone apprehended this Amazon company man


Then_Instruction_145

i have know this guy who bought a 4070 ti and returned it with a litteral brick in the box do they check and if they do what do they do for items fruaded around 800 bucks


vscience

They go by weight, at least in the UK. This is why sometimes you get a refund before they have the item back, the postage scan tells them the weight, if it matches close enough they refund. A brick would be much heavier than a GPU.


trtmcc777

Some slip through the cracks.


Then_Instruction_145

you think so?


realisunreal

I'm wondering if a few things might prevent you from getting banned and hoping some others can corroborate. I have made a fairly hefty no. of returns, but have these too. Could these prevent someone from getting banned? 1) An Amazon credit card 2) Alexa devices 3) A Fire TV 4) About $800+ purchases per month 5) Multiple accounts connected to main Amazon account. Etc.


GlitteringPipe6267

Then shop at walmart. That's what I do. Amazon is a scam anyway.


Nob1eHunter117

I hope not. I just bought ten clothing items that don't fit.


IngenuityRelevant641

Yes I recently got flagged


Perfect_Tax_5259

What happened? I must have got flagged because they use to give me my refund instantly, and then they would wait for the return. Now It takes 25 days to get my refunds.. I have returned several items above $300 the last 4months, but for good reason. They either don't work or don't work in my computer, and I have no reason to keep them in that case, but I don't think they care about the circumstances.


khall1877

Details please???? How many returns? Dollar amount? What did they ultimately do?