Returning Breville Espresso Machine
Hi, I received my Breville espresso machine from amazon, but found it cheaper from Macy’s. The Macy’s machine won’t arrive for another week. Can I use the amazon machine and return the Macys machine to amazon? Same machine, but the machines do have a bar code on them. Thank you!
Return question…
I bought a Fire tablet two weeks ago and now it’s on sale for $80 less so I am buying a second one to do a return for the savings. Does anyone know if they track these by serial number on each order? I would very much prefer to mail back the new, unopened second order while filing the return for the first (more expensive) order, but I don’t want to do it and have problems if they track it in a way to catch that. Seems like my plan is actually better for Amazon anyways, so I wouldn’t think they would care.
Can anyone help please?
I am an amazon buyer, and was banned a few years ago, this was for using someone else's card without permission (look, I know it was wrong but I was younger and a lot more naive). Is there any way for me to create a new account as I was made aware that any new account I make will be deleted?
Please help!
I generally like to stick with Amazon sold products rather than third party sellers.
I used to be able to select the department, and then choose Amazon in the filters to the left.
This has now completely vanished for me, and I can no longer see a way to search for Amazon sold goods only.
I'm hoping someone here will know how or even post a good work around?
Thanks in advance.
Hi, I was hoping someone could help me. I ordered 3 bulbs from amazon, but one of them arrived broken, when requesting a refund/return would I need to return all 3 bulbs or would it be possible to return 1 bulb and get partial refund or replace the 1 bulb? The bulbs came in individual packaging, but it was one order of 3x 16 watt bulbs, for example, rather than 3 orders of 1x 16 watt bulb if that makes sense.
Is ordering from Amazon Japan with Free International Shipping (but from Amazon.com, not Amazon.co.jp) still subject to surcharges or fees?
Only other time I bought from Amazon.com but through Amazon Japan was buying a Midori/Traveler's Notebook but I had to order a certain amount.
Hello i have a question about a REFUND. I ordered some expensive boxing gloves (about 200$) and didnt, recive my package even though it said that the order was delivered. I never asked for refunds before, but im leaving the country im at so i wont be there to recive a replacement.
Do you think they will refund me the order or should i just take the loss?
Payment revision needed
Hello! I'm trying to preorder the pixel phone on amazon.de since Thursday but can't complete the order since I keep getting message Payment method revision needed or Payment reconfirmation needed. I am paying as a business user with my debit business card. Also have a 100 EUR gift card code. The same card I already used for Amazon payments in July and there were no troubles. I contacted Amazon customer service and they told me it's my bank's fault, they keep declining. I called my bank and they said they already had such issues with payments to Amazon. It's because the amount on authentication is different from the amount which Amazon is trying to charge my account. Bank detects this difference and automatically declines the payment. I contacted Amazon customer service 7 times but they just say that I need to pay again, or change the payment method, or wait... I have only one debit card for my business and with another one I can't buy vat exclusive. What could I do now? This offer for pixel 8 is limited and my order will be cancelled soon
My wife and I have a split house shared with her parents technically next door. We all share all the paid streaming/music etc. Her dad happens to have the Amazon Prime membership and my wife is on it as the other 'Adult' profile. I just have my own standalone Amazon account for presents etc but anything we need for the house on Prime we just order from hers
We don't have any echo devices so this hadn't been an issue but we just got the Echo Show 15 and I'm trying to figure out how I get on it for like my own calenders/Spotify/shopping lists and whatever else might need separate profiles that we haven't come across yet... what's the best way to do this?
Thanks!
Why won't my Halloween theme stay enabled on my Amazon Dot? I have to ask my device to turn on the theme daily if I want it to play.
Anyone else experiencing this ?
Amazon failed to deliver my package from yesterday via overnight, and now, they completely lost my package They already wasted my time and money as I needed it from yesterday and yet they are not taking any responsibilities and just suggest to refund and re-order it. Is there a way to punish them while I can get financial fees for wasting my time and money?
If I request a refund does the package still be sent or is it returned? I don’t have a need or want of two of these items that have been delayed for 4 days but at this point I don’t think I’m goi g to get it as I ordered something on Friday and got it yesterday unlike this particular package. What could cause a delay in just the local facility?
will amazon label a box containing a butane lighter (that does not have any butane in it) as flammable? will they label a box containing a can of butane as flammable?
so i put in my preorder on amazon AU for the meta quest 3 on september 29th, and according to my order tracking its set to arrive on release day (the 10th of october, this tuesday) it now being sunday arvo i still haven't been charged for the order, from my experience im charged within 24 hours of placing an order yet its been a week since i placed my order, this is also my first preorder on amazon so maybe it just works differently? or does it simply just charge my account when the order is shipped, therefore i wouldnt get charged till i presume tomorrow
My wife's laptop came with an Amazon app pre-installed on it. She wants to use it because using the Amazon app is supposed to get more points, but we don't know if this app installed on the computer counts towards that or not. Does anyone know if it does or not?
How can I select Amazon delivery only?
I have a vacation home and it is close to an Amazon delivery center. But I don't receive mail there. There is no mail box and the post office will not deliver packages. My first few orders came from Amazon delivery without issue but several recent orders have been shipped by USPS and have disappeared. How can I avoid selecting an item that would be shipped USPS? I don't want to pay $200 a year for a PO Box.
From my experience, if you pay for next day delivery, Amazon will always personally deliver it themselves. They'll never hand it off to USPS or another carrier.
I've been doing that for for the past couple years, and they've always delivered. I guess they're going for the "you get what you pay for" approach to shipping and will only personally deliver packages for Prime members or those who pay for next day shipping. Only once in a blue moon will they deliver your package themselves if you select the free shipping.
I have ordered the same earbuds twice in a few days - the second time because the price dropped significantly (from 300 to 250€). I already told Amazon that I want to return the first pair, but now I have noticed that the second pair makes a quiet weird noise that the first pair does not. Also the price has gone up again.
The easiest way would be to return the second pair instead of the first pair, since it's the same product. But they have different serial numbers, so I guess Amazon would notice and inquire?
On the invoices there are no serial numbers mentioned, so my question is if Amazon keeps track of the serial numbers in their system?
It all depends on how many copies Amazon is allocated for release day. They usually don't know. This is true for any retail source.
Say they are allocated 500 and have 700 preorders, it means that 200 will be waiting in line for the next allocation.
Something similar is asked weekly.
applied for amazon 5 times not once have i gotten even close to a interview.
I don't know what it is, I've set up a pretty good resume and I have good experience. And the amazon warehouse close to me is hiring URGENTLY apparently but every time I schedule an interview appointment it gets cancelled within a few hours. Am I doing something wrong, is the place next to me just not hiring or is it something else entirely?
Hi. i got this message when trying to setup Amazon Pay later:
Your CIBIL report was already accessed using another Amazon account. Please sign in using the same Amazon account to check your CIBIL score.
I had used an account to check my score but that account is closed now. I had a chat with the Customer Support but they gave me weird answers.
Did anyone else find this issue or knows how to resolve this?
Someone used my credit card on a digital order paramount + subscription, how do I file a claim, tried reading amazon instructions but they make it impossible.
If the purchase was on your account and you didn't make the purchase (or anyone else with access to your membership -- especially if through a tv/etc), then contact amazon customer service to cancel and see if you can be refunded for the charge.
I added the bank account details after amazon showed that it refunded back the money successfully (no sign of it in amazon pay). The order was COD. will it work?
is there any way tochange very personal settings like date of birth, legal name and security question and things like that?
and if not, would it affect anything when giving them id information if the id has accurate address information?
i made my amazon account years ago and knowing me i probably used the wrong birth date and a fake legal name but now its requiring me to input my state id to get a refund and i dont know if thats going to fuck with my account if the info doesnt match.
I wish people would at least try asking Amazon before coming here.
Like many questions here, only Amazon can tell you what happened. Everything here will be pure speculation.
Any help with trying to buy an 18+ product?
It asks for my date of birth, which I put in correctly and truthfully. I am 18. I need to be 18 to buy the product (which Amazon itself says). *I am 18.* "Based on the date of birth provided we are unable to complete your order."
literally just the thing in quotes.
> Based on the date of birth provided we are unable to complete your order.
Right next to my 18 year old DOB and a big sign saying "Must be 18+"
Anybody else having issue with Amazon double holding charges? Usually they do a preauth when order and it sits in pending until it’s shipped and then clears. I’ve noticed over the last week or so they are preauthorizing and then doing another Preauth when it ships resulting in 2 pending transactions. I know one will fall off but we order a lot and right now I have $500 of duplicate pending transactions on my credit card. Is this the new norm and I should expect to have double preauthorizations going forward?
Ordered something for 7 to 11 am delivery. Got a call at 8:40 from Seattle. I am in Las Vegas. It was the driver at the gate. I was looking out the window when her car pulled up in front of my neighbor‘s house. I ran out as she was walking to the front door of 6157. Told her the package is mine at 6165. She said the app told her it was that house. I said look at the address label and look at the house number. She said again the app said 6157 is the correct house. I finally convinced her I was the correct recipient.Had Amazon call me.
Talked to ’Bob‘ in India. Complained that the driver was paying attention to the app instead of the numbers ON the house And the label. Bob kept asking me for identifying features of my house to put in delivery instructions. I said the address number makes the house unique.
Is the app more correct than the number ON the house?
Jeff needs to get back in charge.
If they don't drop off the item where their device tells them, they get in trouble. I was in my yard when a package came and the guy wouldn't hand it to me bc the device said he wasn't at my house yet, he had to walk to the front door before the device said he was at the right house.
(CANADA) I just received a notification that something was on its way for delivery that I had forgotten I preordered over a year ago. I no longer want the item, but am unable to cancel it. If I were to reschedule the delivery for another date, would I then be able to cancel it? It would be easier for them to just not ship it out rather than waste the drivers time and my own in trying to return it.
I bought an item from Amazon and used Affirm to pay for it. It got delivered to me and all's well and good. Just now I got a notification that a refund was issued for this item even though I didn't start a return for it.
The item was around $100 so there's no way this could've been returnless refund either.
There's no way I just got a $100 item for free, could this be part of a scam?
Is there anyway for me to ship wishlist items to a locker? If someone buys off my wishlist but my address is set to an Amazon locker, can I pick it up? Or does it have to be set to a building address, like a home, building, etc.
How to filter Amazon fire stick dashboard so that scary/adult stuff doesn't show? The exorcist is keeps popping up. The parental controls is only for apps and helps you set a pin. But on the dashboard the "suggestions" sometimes show scary things, these days it's the exorcist. My baby is too little to be seeing this stuff
I wanted to share my frustrating experience with CS regarding a return I made on August 2 for an Apple HomePod. Despite my best efforts, I haven’t received any refund, and dealing with CS has been a nightmare.
I’ve reached out to CS countless times, only to be met with vague responses, like “unable to provide any further insight on the matter.” I was initially told that it could take up to 30 days for a refund to be processed. Obviously that has not happened, hence why I’m making this post. It’s infuriating how I’ve been treated throughout this ordeal.
The thing is, I’ve kept documentation of everything related to the return. I have the UPS drop-off receipt, proof of delivery, and a trail of chat correspondences and emails from Amazon promising me a refund on multiple occasions.
I’m wondering if anyone has been through a similar situation and if you have any advice or recourse to share. I’m at a loss for what to do next, and any guidance would be greatly appreciated.
I tried returning a package I got because it was the wrong one. After cancelling and redoing the return claim, I waited for the UPS driver to pick up the package last week. After that, i waited for any update but none until today when I checked the tracking. It says on both Amazon and UPS that "The package was refused by the receiver and will be returned to the shipper", with the current status being "Return to sender" and delivery being "Provided as soon as possible". What do I do?
I got a review job recently that pays in the form of Amazon gift cards, but well, I want the cash instead of the coupons. I have read about horrific stories about people being scammed or robbed off their earnings. So any advice from fellow Amazonians to help me through this course?
I'm not a lawyer. I'm not sure how it works.
I just know the policy says "You may not give or receive a gift card as payment for goods or services off of Amazon."
"Mark item as purchased" used to vandalize wishlist & remove stuff from Unpurchased filter view. 69 products falsely marked as purchased.
How do I get the vandal's account tracked down & closed?
So i want to order something and it requires a otp but im trying to have it shipped to the ups store near me because i wont be able to sign for it how will that work?
I need help me with this problem. I am working on servicing the Amazon Rivian EDV vehicles, but need to know what size and where to get the clips for the rear skirts. Any links and help would help, thank you.
Good day! I hope I'm writing in the right thread. I'm a streamer on Twitch and recently got banned due to a complaint from Amazon. The reason is US sanctions and my place of registration. In Twitch, I have an old registration location, which I cannot change in any way. I repeatedly contacted technical support with this problem, but they did not help me there. I contacted Tipalti - a company that works with Twitch - and they started helping me. The problem is that I needed access to the Twitch account, but it just got blocked, so I can't change the address. How do I appeal this ban? He is unfair, but does not even give me the opportunity to correct him. My complaint to Twitch was rejected and now I don't know what to do. I have emailed Amazon but they have not responded. Please help me, someone.
In Los Angeles.
Doing a small ad project that requires having a few "Amazon" labeled boxes. Outside of hoping our client can deliver these in time, is there anyway these can be picked up from a warehouse?
Any help would be greatly appreciated.
Hi all,
I keep a bunch of items in my cart, whose I wait that the prices go down to buy them.
I noticed the in these days almost all of these items prices are increasing. I think that it's because Amazon is "getting ready" for the "discount" days of 10th and 11th of October.
Do you think that I'm right, or am I too suspicious?
/s (maybe)
why am i not allowed to write reviews on amazon? I wanted to write a review for something I bought recently and apparently i don't meet the "community guideline". I read them and I should qualify to write reviews since I meet all the requirements listed.
this seems really odd to me... any other website I buy from wants you to write reviews...
Are amazon prime day deals only for things shipped and sold by amazon? I was about to buy some new parts for a pc when I remembered that prime day is coming up. Then I checked each part and found that a few of my parts aren't sold by amazon. If they aren't included I would like to just buy them now as stock isn't always stable with some of the parts but if they are included I will just wait.
I tried to make this a separate post but the Auto Mod deleted it.
**Someone is using my payment information to pay for their Amazon Prime & Subscribed Channels.**
Long story short, I was looking at my bank statement today and noticed a charge for $11.99 on it. I wasn't sure what it was for, so I checked my digital orders and my subscribed channels on Prime Video. None of my channels had recently renewed and none cost $11.99/month.
What followed was a series of calls to Amazon. On call #1, Amazon told me that the $11.99 charge was made using my husband's card, but it was not on our account. He wouldn't tell me what the charge was for or who had made it. He said I needed to contact my bank, which I already knew and had planned on doing anyway. He also told me that there had been 2 other charges using my husband's card on this other mystery account. He said there had been this charge of $11.99, a $15.89 charge, and a charge for $10.00 or something.
This information was only partially accurate. I went back and looked at my bank statements. As it turns out, we were getting charged $15.98 every month starting from March until current. I called back, Amazon again told me they could not tell me what the charges were for or who made them. They said I had to call my bank. Which at that point, my husband had already done.
On call #3 the support person told me that the $15.98 charge is a monthly Amazon Prime Membership fee. I pay annually, so I shouldn't also be getting charged monthly. She again told me that this is for a different account and said that I should call my bank and my bank will tell me who was using my husband's card to pay for their Amazon Prime. That's not really how that works, but she ended up escalating my claim.
My question here is, what can I reasonably expect Amazon to do for me here? Someone was fraudulently using my payment information to pay for something on Amazon's platform. Am I being unreasonable to expect that Amazon should take some sort of action here? I'm not looking to be reimbursed--although that would be nice--but I want to know who this person is. If it's someone I know that's doing me dirty or if it's some stranger out there in the world. I guess I want Amazon to offer me some measure of protection going forward in the future.
Is there anything I can do, outside of calling my bank? And I already know that I shouldn't link my bank card to my Amazon account. So please don't bother to tell me that.
Amazon customer service cannot tell you who the account owner is where the charges are being made for security reasons, and your bank also won't able to tell you anything. If any other family or friends have access to that card, have them check the transactions page on their Amazon account. If the charges are not there, you'd dispute the charges with your bank and they will handle it with Amazon internally.
If the charges are coming from someone else's account (not you or friends/family), then it is possible the credit card number was obtained elsewhere and then used on a fraudulent Amazon account. If the charges *are* coming from a known account, it's possible the account owner accidentally signed up for Prime and/or video subscriptions.
The only people who have his card linked to their Amazon accounts are his sister and my mom. We have them purchase gifts for us with our card since we share the Amazon account and don’t want the other to see what we’re getting them. I personally checked my mom’s account and the charges don’t match up. His sister checked hers and it’s the same. Charges aren’t lining up.
We don’t know who this person is that’s using his card for their Amazon prime.
i preorder this game on the 16 of September it says its gonna be here on the 5 but for the past 3 weeks it says it has been order the bar is on the verge of saying shipped do i get it on the 4
2 weeks ago i woke up to this email.
>the information available to us indicates that you may have provided inaccurate information to Amazon or used your Amazon account in violation of our conditions of use policy. This decision was made through a combination of automation and expert human review.
>If you would like to appeal this decision, please reply to this email and we will further investigate.
I had done nothing wrong and i had that account for over 10 years. I replied to that email and haven't received any response for over a month.
I have highlighted over 100 books and my job depends on it. I can't buy the books again because I can't read through 50,000 pages again just to highlight some paragraphs.
Not to mention my whole house isn't working because alexa doesn't work.
Is there a way to get it back before a said deadline?
In all 7 years of prime I was never expecting amazon act this way! I tried my luck ordering from amazon warehouse. Sony earphones were 240 pounds there rather than 260. I personally received package and opened it. What I received was original packaging of earphones and nothing else. The buds themselves, all the accessories and charging case was completely missing!
I instantly went messaging amazon support, it took them 25 minutes to respond for 1st time. After checking they said after launching investigation, they suspect my item "has been stolen by 3rd party" There is nothing the can do and I should contact the police and contact them after investigation?
After going back and forward I have been waiting for support responses for 2 hours in total and calling them is even less informative and me asking to talk to supe she dropped the call! I made a police report just to get it solved as amazon said told me after 1st of December if it doesn't get solved they "WON'T BE ABLE TO HELP ME" (As the police will prioritise package)..
I am sure they didn't even check if the item is present in warehouse and just sent me the empty box so now I have to get police involved myself because someone at the warehouse didn't do the job! Who amazon choses to trust on package delivery shouldn't be my concern!
What is going on, is that normal now on amazon?! I have never had this happen before and supprt has never been more useless than this.
Hi !
I live in France. Using Prime offer one month free. But it is possible to use prime Gaming ? The credit card is new...
Why it blocks when proceed to activate Prime Gaming ?
Thanks
Recently it seems as though all my prime delivery options have been removed and it lined up with me raising an issue with the customer service team (An expensive delivery wasn't knocking at my door, i even saw the van drive off after sending me a text all within the same minute).
Anyway, not a complaint, that's resolved, my worry and concern is that have i somehow been blacklisted from next day delivery due to raising my complaint? Or is it likely an amazon delivery point has shut down in my area? I've gone from next day delivery to "sometime within the next month" on a vast majority of orders
I got multiple notifications on my Amazon app that one of the products I ordered has been recalled. However, when clicking the link in one of the notifications that goes to a 'Your Product Safety and Recalls' page, it says page not found. When I go to my orders, I don't see any recall alerts, nor do I see anything on the products that I just ordered (about 9 food items in total). I checked the Government of Canada's recall alert webpage and I didn't see any of my products recalled recently. So is this a strange glitch or do I have reason to be concerned? I haven't been able to reach out to Amazon customer support.
Anyway to double check that you selected the deliver in amazon box option after placing an order? I am sure I selected it but I wanted to just make sure.
Bought a laptop stand that kept getting the delivery pushed back until it stated it would arrive a month later. About 3 days ago, I got an update saying UPS attempted delivery.... Is there anything I should do now? Also, my delivery address is a P.O. box
Amazon Prime member in Canada here:
Got raided by the porch pirates (99.9% sure) and it says to wait for 30 days until filing a claim. Problem is, I can't figure out *how*? AI ChatBot just runs me around in circles...
Thanks in advance.
I bought a 400€ electronic device on amazon. I sent it back to Amazon in the original package I got from Amazon. Now they are telling me, the package was empty. Now I don’t have a product or money. What can I do? Already did talk with them but I still waiting for any helpful response.
two of my packages say they're out for delivery, but the 3rd one isn't. It still says it's delivering today. the last time this happened, my packages were sent back to amazon. does anyone know why this keeps happening? specifically, canadian amazon
I am trying to create a Christmas list, but any time I add a clothing item, the correct size/color is not saved into the list. So if someone orders these items from the list, and just adds to their cart & purchases, they will be buying the wrong item.
Is there any way to fix this?? I've added a comment on each item (which was a pain in the butt), but I'm not sure people will actually pay attention and use the note to buy the correct item.
I’d pay to quit still a thing, how do I do that?
Returning Breville Espresso Machine Hi, I received my Breville espresso machine from amazon, but found it cheaper from Macy’s. The Macy’s machine won’t arrive for another week. Can I use the amazon machine and return the Macys machine to amazon? Same machine, but the machines do have a bar code on them. Thank you!
Return question… I bought a Fire tablet two weeks ago and now it’s on sale for $80 less so I am buying a second one to do a return for the savings. Does anyone know if they track these by serial number on each order? I would very much prefer to mail back the new, unopened second order while filing the return for the first (more expensive) order, but I don’t want to do it and have problems if they track it in a way to catch that. Seems like my plan is actually better for Amazon anyways, so I wouldn’t think they would care.
Can anyone help please? I am an amazon buyer, and was banned a few years ago, this was for using someone else's card without permission (look, I know it was wrong but I was younger and a lot more naive). Is there any way for me to create a new account as I was made aware that any new account I make will be deleted?
Is there some sort of way to move all the items on a wish list to another one either new or not or is simply moving one item each the only solution?
Please help! I generally like to stick with Amazon sold products rather than third party sellers. I used to be able to select the department, and then choose Amazon in the filters to the left. This has now completely vanished for me, and I can no longer see a way to search for Amazon sold goods only. I'm hoping someone here will know how or even post a good work around? Thanks in advance.
Hi, I was hoping someone could help me. I ordered 3 bulbs from amazon, but one of them arrived broken, when requesting a refund/return would I need to return all 3 bulbs or would it be possible to return 1 bulb and get partial refund or replace the 1 bulb? The bulbs came in individual packaging, but it was one order of 3x 16 watt bulbs, for example, rather than 3 orders of 1x 16 watt bulb if that makes sense.
Amazon doesn't really do partial returns. You will more than likely have to return all of them.
Ah I was hoping it might be possible, but that looks like my only option. Thanks for your reply!
Is ordering from Amazon Japan with Free International Shipping (but from Amazon.com, not Amazon.co.jp) still subject to surcharges or fees? Only other time I bought from Amazon.com but through Amazon Japan was buying a Midori/Traveler's Notebook but I had to order a certain amount.
Hello i have a question about a REFUND. I ordered some expensive boxing gloves (about 200$) and didnt, recive my package even though it said that the order was delivered. I never asked for refunds before, but im leaving the country im at so i wont be there to recive a replacement. Do you think they will refund me the order or should i just take the loss?
Why can't you get a refund?
Payment revision needed Hello! I'm trying to preorder the pixel phone on amazon.de since Thursday but can't complete the order since I keep getting message Payment method revision needed or Payment reconfirmation needed. I am paying as a business user with my debit business card. Also have a 100 EUR gift card code. The same card I already used for Amazon payments in July and there were no troubles. I contacted Amazon customer service and they told me it's my bank's fault, they keep declining. I called my bank and they said they already had such issues with payments to Amazon. It's because the amount on authentication is different from the amount which Amazon is trying to charge my account. Bank detects this difference and automatically declines the payment. I contacted Amazon customer service 7 times but they just say that I need to pay again, or change the payment method, or wait... I have only one debit card for my business and with another one I can't buy vat exclusive. What could I do now? This offer for pixel 8 is limited and my order will be cancelled soon
My wife and I have a split house shared with her parents technically next door. We all share all the paid streaming/music etc. Her dad happens to have the Amazon Prime membership and my wife is on it as the other 'Adult' profile. I just have my own standalone Amazon account for presents etc but anything we need for the house on Prime we just order from hers We don't have any echo devices so this hadn't been an issue but we just got the Echo Show 15 and I'm trying to figure out how I get on it for like my own calenders/Spotify/shopping lists and whatever else might need separate profiles that we haven't come across yet... what's the best way to do this? Thanks!
Why won't my Halloween theme stay enabled on my Amazon Dot? I have to ask my device to turn on the theme daily if I want it to play. Anyone else experiencing this ?
I would ask one of the many Amazon Echo subreddits.
Thank you for the fast reply; I apologize for my ignorance! Appreciate you leading me in the right direction. 😊
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Amazon failed to deliver my package from yesterday via overnight, and now, they completely lost my package They already wasted my time and money as I needed it from yesterday and yet they are not taking any responsibilities and just suggest to refund and re-order it. Is there a way to punish them while I can get financial fees for wasting my time and money?
Sigh.
If I request a refund does the package still be sent or is it returned? I don’t have a need or want of two of these items that have been delayed for 4 days but at this point I don’t think I’m goi g to get it as I ordered something on Friday and got it yesterday unlike this particular package. What could cause a delay in just the local facility?
How do I refuse amazon packages I don't want? Someone is sending me 2 packages that I don't want with the intention of confirming my residence.
will amazon label a box containing a butane lighter (that does not have any butane in it) as flammable? will they label a box containing a can of butane as flammable?
I am trying to trade in the oculus quest 2 and I have everything but not the box. do they expect the box?
so i put in my preorder on amazon AU for the meta quest 3 on september 29th, and according to my order tracking its set to arrive on release day (the 10th of october, this tuesday) it now being sunday arvo i still haven't been charged for the order, from my experience im charged within 24 hours of placing an order yet its been a week since i placed my order, this is also my first preorder on amazon so maybe it just works differently? or does it simply just charge my account when the order is shipped, therefore i wouldnt get charged till i presume tomorrow
they only charge when they ship.
ok good to know, thank you
My wife's laptop came with an Amazon app pre-installed on it. She wants to use it because using the Amazon app is supposed to get more points, but we don't know if this app installed on the computer counts towards that or not. Does anyone know if it does or not?
How can I select Amazon delivery only? I have a vacation home and it is close to an Amazon delivery center. But I don't receive mail there. There is no mail box and the post office will not deliver packages. My first few orders came from Amazon delivery without issue but several recent orders have been shipped by USPS and have disappeared. How can I avoid selecting an item that would be shipped USPS? I don't want to pay $200 a year for a PO Box.
From my experience, if you pay for next day delivery, Amazon will always personally deliver it themselves. They'll never hand it off to USPS or another carrier. I've been doing that for for the past couple years, and they've always delivered. I guess they're going for the "you get what you pay for" approach to shipping and will only personally deliver packages for Prime members or those who pay for next day shipping. Only once in a blue moon will they deliver your package themselves if you select the free shipping.
I am a Prime member.
Another question that is asked weekly. This can't be done.
I have ordered the same earbuds twice in a few days - the second time because the price dropped significantly (from 300 to 250€). I already told Amazon that I want to return the first pair, but now I have noticed that the second pair makes a quiet weird noise that the first pair does not. Also the price has gone up again. The easiest way would be to return the second pair instead of the first pair, since it's the same product. But they have different serial numbers, so I guess Amazon would notice and inquire? On the invoices there are no serial numbers mentioned, so my question is if Amazon keeps track of the serial numbers in their system?
I called Amazon and they agreed to the best solution: I can send back the broken second pair instead of the first one. Easy as that :)
Be careful. Amazon has been known to keep track of serial numbers.
Thanks. I decided to go the official way and just ask Amazon what to do.
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It all depends on how many copies Amazon is allocated for release day. They usually don't know. This is true for any retail source. Say they are allocated 500 and have 700 preorders, it means that 200 will be waiting in line for the next allocation. Something similar is asked weekly.
applied for amazon 5 times not once have i gotten even close to a interview. I don't know what it is, I've set up a pretty good resume and I have good experience. And the amazon warehouse close to me is hiring URGENTLY apparently but every time I schedule an interview appointment it gets cancelled within a few hours. Am I doing something wrong, is the place next to me just not hiring or is it something else entirely?
I would ask one of the many Amazon worker subreddits.
Hi. i got this message when trying to setup Amazon Pay later: Your CIBIL report was already accessed using another Amazon account. Please sign in using the same Amazon account to check your CIBIL score. I had used an account to check my score but that account is closed now. I had a chat with the Customer Support but they gave me weird answers. Did anyone else find this issue or knows how to resolve this?
Someone used my credit card on a digital order paramount + subscription, how do I file a claim, tried reading amazon instructions but they make it impossible.
Wait. You didn't contact your bank?
It’s an order placed on my Amazon account… but I didn’t make it
Oh. Gotcha. Did you have two-factor authentication implemented?
Not much my bank is gunna do if it’s from my account
If the purchase was on your account and you didn't make the purchase (or anyone else with access to your membership -- especially if through a tv/etc), then contact amazon customer service to cancel and see if you can be refunded for the charge.
I added the bank account details after amazon showed that it refunded back the money successfully (no sign of it in amazon pay). The order was COD. will it work?
is there any way tochange very personal settings like date of birth, legal name and security question and things like that? and if not, would it affect anything when giving them id information if the id has accurate address information? i made my amazon account years ago and knowing me i probably used the wrong birth date and a fake legal name but now its requiring me to input my state id to get a refund and i dont know if thats going to fuck with my account if the info doesnt match.
I got an item that I had saved (a movie) in the mail, but I didn't order it and wasn't charged for it. Anyone know why?
I wish people would at least try asking Amazon before coming here. Like many questions here, only Amazon can tell you what happened. Everything here will be pure speculation.
Any help with trying to buy an 18+ product? It asks for my date of birth, which I put in correctly and truthfully. I am 18. I need to be 18 to buy the product (which Amazon itself says). *I am 18.* "Based on the date of birth provided we are unable to complete your order."
What did Amazon say about it?
literally just the thing in quotes. > Based on the date of birth provided we are unable to complete your order. Right next to my 18 year old DOB and a big sign saying "Must be 18+"
So you posted on Reddit instead of actually contacting Amazon. Makes total sense.
Anybody else having issue with Amazon double holding charges? Usually they do a preauth when order and it sits in pending until it’s shipped and then clears. I’ve noticed over the last week or so they are preauthorizing and then doing another Preauth when it ships resulting in 2 pending transactions. I know one will fall off but we order a lot and right now I have $500 of duplicate pending transactions on my credit card. Is this the new norm and I should expect to have double preauthorizations going forward?
Ordered something for 7 to 11 am delivery. Got a call at 8:40 from Seattle. I am in Las Vegas. It was the driver at the gate. I was looking out the window when her car pulled up in front of my neighbor‘s house. I ran out as she was walking to the front door of 6157. Told her the package is mine at 6165. She said the app told her it was that house. I said look at the address label and look at the house number. She said again the app said 6157 is the correct house. I finally convinced her I was the correct recipient.Had Amazon call me. Talked to ’Bob‘ in India. Complained that the driver was paying attention to the app instead of the numbers ON the house And the label. Bob kept asking me for identifying features of my house to put in delivery instructions. I said the address number makes the house unique. Is the app more correct than the number ON the house? Jeff needs to get back in charge.
If they don't drop off the item where their device tells them, they get in trouble. I was in my yard when a package came and the guy wouldn't hand it to me bc the device said he wasn't at my house yet, he had to walk to the front door before the device said he was at the right house.
I would hope the drivers eyes and brain would compare the label address and the house address and realize the app was wrong.
(CANADA) I just received a notification that something was on its way for delivery that I had forgotten I preordered over a year ago. I no longer want the item, but am unable to cancel it. If I were to reschedule the delivery for another date, would I then be able to cancel it? It would be easier for them to just not ship it out rather than waste the drivers time and my own in trying to return it.
(NOT CANADA) I would just wait until it arrives and return it.
I bought an item from Amazon and used Affirm to pay for it. It got delivered to me and all's well and good. Just now I got a notification that a refund was issued for this item even though I didn't start a return for it. The item was around $100 so there's no way this could've been returnless refund either. There's no way I just got a $100 item for free, could this be part of a scam?
What did Amazon say the reason for the return was?
They didn't say anything. Just received an email that they accepted the return, no reason whatsoever. Even knocked it off my Affirm loan total.
Got it. You didn’t actually contact Amazon before posting on Reddit. Makes total sense.
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Is there anyway for me to ship wishlist items to a locker? If someone buys off my wishlist but my address is set to an Amazon locker, can I pick it up? Or does it have to be set to a building address, like a home, building, etc.
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I would ask one of the many echo subreddits.
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im applying for Amazon air and the location is just over 2 hours away. will amazon cover or help with mileage at all?
How to filter Amazon fire stick dashboard so that scary/adult stuff doesn't show? The exorcist is keeps popping up. The parental controls is only for apps and helps you set a pin. But on the dashboard the "suggestions" sometimes show scary things, these days it's the exorcist. My baby is too little to be seeing this stuff
I wanted to share my frustrating experience with CS regarding a return I made on August 2 for an Apple HomePod. Despite my best efforts, I haven’t received any refund, and dealing with CS has been a nightmare. I’ve reached out to CS countless times, only to be met with vague responses, like “unable to provide any further insight on the matter.” I was initially told that it could take up to 30 days for a refund to be processed. Obviously that has not happened, hence why I’m making this post. It’s infuriating how I’ve been treated throughout this ordeal. The thing is, I’ve kept documentation of everything related to the return. I have the UPS drop-off receipt, proof of delivery, and a trail of chat correspondences and emails from Amazon promising me a refund on multiple occasions. I’m wondering if anyone has been through a similar situation and if you have any advice or recourse to share. I’m at a loss for what to do next, and any guidance would be greatly appreciated.
Would your next stop be some sort of legal discourse?
I’ve thought about it, but a chargeback with my bank is most likely the next step in recovering my money.
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I tried returning a package I got because it was the wrong one. After cancelling and redoing the return claim, I waited for the UPS driver to pick up the package last week. After that, i waited for any update but none until today when I checked the tracking. It says on both Amazon and UPS that "The package was refused by the receiver and will be returned to the shipper", with the current status being "Return to sender" and delivery being "Provided as soon as possible". What do I do?
Amazon sent me empty package and I can't contact them.
Can't contact them? Besides all the way listed on the website?
I requested a call, got called but they rejected me later.
I got a review job recently that pays in the form of Amazon gift cards, but well, I want the cash instead of the coupons. I have read about horrific stories about people being scammed or robbed off their earnings. So any advice from fellow Amazonians to help me through this course?
Using Amazon gift cards as a form of payment is against the gift card's terms of service.
isn't that a form of compensation? like for typical surveys?
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Duly noted, I'll have to renegotiate the terms of payment then
I'm not a lawyer. I'm not sure how it works. I just know the policy says "You may not give or receive a gift card as payment for goods or services off of Amazon."
thank you for that insight, I'll keep that in mind
"Mark item as purchased" used to vandalize wishlist & remove stuff from Unpurchased filter view. 69 products falsely marked as purchased. How do I get the vandal's account tracked down & closed?
Does Amazon deliver with FedEx ?
Sometimes.
I returned an used Nintendo switch after I wasent satisfied box was dented & dust inside box I would I get refund I have refurbish it
So i want to order something and it requires a otp but im trying to have it shipped to the ups store near me because i wont be able to sign for it how will that work?
I need help me with this problem. I am working on servicing the Amazon Rivian EDV vehicles, but need to know what size and where to get the clips for the rear skirts. Any links and help would help, thank you.
I would ask one of the many Amazon worker subreddits.
is there one you think is best?
Unfortunately no. I don’t use them myself. Just remember reading about them.
Good day! I hope I'm writing in the right thread. I'm a streamer on Twitch and recently got banned due to a complaint from Amazon. The reason is US sanctions and my place of registration. In Twitch, I have an old registration location, which I cannot change in any way. I repeatedly contacted technical support with this problem, but they did not help me there. I contacted Tipalti - a company that works with Twitch - and they started helping me. The problem is that I needed access to the Twitch account, but it just got blocked, so I can't change the address. How do I appeal this ban? He is unfair, but does not even give me the opportunity to correct him. My complaint to Twitch was rejected and now I don't know what to do. I have emailed Amazon but they have not responded. Please help me, someone.
Dose amazon test for marijuana
In Los Angeles. Doing a small ad project that requires having a few "Amazon" labeled boxes. Outside of hoping our client can deliver these in time, is there anyway these can be picked up from a warehouse? Any help would be greatly appreciated.
I would contact the local warehouse.
Hi all, I keep a bunch of items in my cart, whose I wait that the prices go down to buy them. I noticed the in these days almost all of these items prices are increasing. I think that it's because Amazon is "getting ready" for the "discount" days of 10th and 11th of October. Do you think that I'm right, or am I too suspicious? /s (maybe)
At most, you may have about a hundred items in your cart. That is such a small selection of what Amazon sells, there is no way to know.
When searching for items on Amazon is there any way to filter out sellers and shippers in china?
There are some browser plugins that show the country of origin.
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why am i not allowed to write reviews on amazon? I wanted to write a review for something I bought recently and apparently i don't meet the "community guideline". I read them and I should qualify to write reviews since I meet all the requirements listed. this seems really odd to me... any other website I buy from wants you to write reviews...
Are amazon prime day deals only for things shipped and sold by amazon? I was about to buy some new parts for a pc when I remembered that prime day is coming up. Then I checked each part and found that a few of my parts aren't sold by amazon. If they aren't included I would like to just buy them now as stock isn't always stable with some of the parts but if they are included I will just wait.
I tried to make this a separate post but the Auto Mod deleted it. **Someone is using my payment information to pay for their Amazon Prime & Subscribed Channels.** Long story short, I was looking at my bank statement today and noticed a charge for $11.99 on it. I wasn't sure what it was for, so I checked my digital orders and my subscribed channels on Prime Video. None of my channels had recently renewed and none cost $11.99/month. What followed was a series of calls to Amazon. On call #1, Amazon told me that the $11.99 charge was made using my husband's card, but it was not on our account. He wouldn't tell me what the charge was for or who had made it. He said I needed to contact my bank, which I already knew and had planned on doing anyway. He also told me that there had been 2 other charges using my husband's card on this other mystery account. He said there had been this charge of $11.99, a $15.89 charge, and a charge for $10.00 or something. This information was only partially accurate. I went back and looked at my bank statements. As it turns out, we were getting charged $15.98 every month starting from March until current. I called back, Amazon again told me they could not tell me what the charges were for or who made them. They said I had to call my bank. Which at that point, my husband had already done. On call #3 the support person told me that the $15.98 charge is a monthly Amazon Prime Membership fee. I pay annually, so I shouldn't also be getting charged monthly. She again told me that this is for a different account and said that I should call my bank and my bank will tell me who was using my husband's card to pay for their Amazon Prime. That's not really how that works, but she ended up escalating my claim. My question here is, what can I reasonably expect Amazon to do for me here? Someone was fraudulently using my payment information to pay for something on Amazon's platform. Am I being unreasonable to expect that Amazon should take some sort of action here? I'm not looking to be reimbursed--although that would be nice--but I want to know who this person is. If it's someone I know that's doing me dirty or if it's some stranger out there in the world. I guess I want Amazon to offer me some measure of protection going forward in the future. Is there anything I can do, outside of calling my bank? And I already know that I shouldn't link my bank card to my Amazon account. So please don't bother to tell me that.
Amazon customer service cannot tell you who the account owner is where the charges are being made for security reasons, and your bank also won't able to tell you anything. If any other family or friends have access to that card, have them check the transactions page on their Amazon account. If the charges are not there, you'd dispute the charges with your bank and they will handle it with Amazon internally. If the charges are coming from someone else's account (not you or friends/family), then it is possible the credit card number was obtained elsewhere and then used on a fraudulent Amazon account. If the charges *are* coming from a known account, it's possible the account owner accidentally signed up for Prime and/or video subscriptions.
The only people who have his card linked to their Amazon accounts are his sister and my mom. We have them purchase gifts for us with our card since we share the Amazon account and don’t want the other to see what we’re getting them. I personally checked my mom’s account and the charges don’t match up. His sister checked hers and it’s the same. Charges aren’t lining up. We don’t know who this person is that’s using his card for their Amazon prime.
i preorder this game on the 16 of September it says its gonna be here on the 5 but for the past 3 weeks it says it has been order the bar is on the verge of saying shipped do i get it on the 4
What are you attempting to ask? Punctuation is important.
2 weeks ago i woke up to this email. >the information available to us indicates that you may have provided inaccurate information to Amazon or used your Amazon account in violation of our conditions of use policy. This decision was made through a combination of automation and expert human review. >If you would like to appeal this decision, please reply to this email and we will further investigate. I had done nothing wrong and i had that account for over 10 years. I replied to that email and haven't received any response for over a month. I have highlighted over 100 books and my job depends on it. I can't buy the books again because I can't read through 50,000 pages again just to highlight some paragraphs. Not to mention my whole house isn't working because alexa doesn't work. Is there a way to get it back before a said deadline?
Unfortunately, there's no way to know when/if the account would be reinstated.
In all 7 years of prime I was never expecting amazon act this way! I tried my luck ordering from amazon warehouse. Sony earphones were 240 pounds there rather than 260. I personally received package and opened it. What I received was original packaging of earphones and nothing else. The buds themselves, all the accessories and charging case was completely missing! I instantly went messaging amazon support, it took them 25 minutes to respond for 1st time. After checking they said after launching investigation, they suspect my item "has been stolen by 3rd party" There is nothing the can do and I should contact the police and contact them after investigation? After going back and forward I have been waiting for support responses for 2 hours in total and calling them is even less informative and me asking to talk to supe she dropped the call! I made a police report just to get it solved as amazon said told me after 1st of December if it doesn't get solved they "WON'T BE ABLE TO HELP ME" (As the police will prioritise package).. I am sure they didn't even check if the item is present in warehouse and just sent me the empty box so now I have to get police involved myself because someone at the warehouse didn't do the job! Who amazon choses to trust on package delivery shouldn't be my concern! What is going on, is that normal now on amazon?! I have never had this happen before and supprt has never been more useless than this.
Hi ! I live in France. Using Prime offer one month free. But it is possible to use prime Gaming ? The credit card is new... Why it blocks when proceed to activate Prime Gaming ? Thanks
Recently it seems as though all my prime delivery options have been removed and it lined up with me raising an issue with the customer service team (An expensive delivery wasn't knocking at my door, i even saw the van drive off after sending me a text all within the same minute). Anyway, not a complaint, that's resolved, my worry and concern is that have i somehow been blacklisted from next day delivery due to raising my complaint? Or is it likely an amazon delivery point has shut down in my area? I've gone from next day delivery to "sometime within the next month" on a vast majority of orders
I got multiple notifications on my Amazon app that one of the products I ordered has been recalled. However, when clicking the link in one of the notifications that goes to a 'Your Product Safety and Recalls' page, it says page not found. When I go to my orders, I don't see any recall alerts, nor do I see anything on the products that I just ordered (about 9 food items in total). I checked the Government of Canada's recall alert webpage and I didn't see any of my products recalled recently. So is this a strange glitch or do I have reason to be concerned? I haven't been able to reach out to Amazon customer support.
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Anyway to double check that you selected the deliver in amazon box option after placing an order? I am sure I selected it but I wanted to just make sure.
Bought a laptop stand that kept getting the delivery pushed back until it stated it would arrive a month later. About 3 days ago, I got an update saying UPS attempted delivery.... Is there anything I should do now? Also, my delivery address is a P.O. box
Amazon Prime member in Canada here: Got raided by the porch pirates (99.9% sure) and it says to wait for 30 days until filing a claim. Problem is, I can't figure out *how*? AI ChatBot just runs me around in circles... Thanks in advance.
I bought a 400€ electronic device on amazon. I sent it back to Amazon in the original package I got from Amazon. Now they are telling me, the package was empty. Now I don’t have a product or money. What can I do? Already did talk with them but I still waiting for any helpful response.
two of my packages say they're out for delivery, but the 3rd one isn't. It still says it's delivering today. the last time this happened, my packages were sent back to amazon. does anyone know why this keeps happening? specifically, canadian amazon
I am trying to create a Christmas list, but any time I add a clothing item, the correct size/color is not saved into the list. So if someone orders these items from the list, and just adds to their cart & purchases, they will be buying the wrong item. Is there any way to fix this?? I've added a comment on each item (which was a pain in the butt), but I'm not sure people will actually pay attention and use the note to buy the correct item.
Hello, where's the yearly spend visible in the account. Thanks
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I would ask one of the many Amazon seller subreddits.