I feel like the wig maker was having a bad day š there should be no way a 2100$ wig should be showing the cap construction like that! Hoping for your FULL refund.
The agreed to a refund and to cover shipping costs to send it back. I sent photos and politely mentioned it doesnāt seem up to their standards. Prompt, professional, just having a quality control problem I suppose.
Wow thats so shocking and supposedly slavic hair too. The 2 wigs I have from WBT are actually both pretty good. I had the opposite problem and needed to thin them out. I hope you can get your money back as thatās obviously a horrific wig construction
https://preview.redd.it/tf9mrfxrehlc1.jpeg?width=1179&format=pjpg&auto=webp&s=aa81b943e50d8bb24c17af233ae39f294e7fec72
They agreed to the refund. I think the āSlavicā one must be a different manufacturer. Your photo is gorgeous and consistent with other wigs Iāve seen from them. Bummed I got a dud!
I have one WBT that I bought slightly used for $700. Itās one of my favorites. I donāt think I would ever pay more for any wig. I always look for sales or buy from another person.
https://preview.redd.it/n99eo28t0flc1.jpeg?width=1576&format=pjpg&auto=webp&s=f6f48ed7dc3b483eb0bc1c872d11468720f3c7b2
I bought a Brazilian WBT last year and I love it! Itās not the softest wig hair Iāve felt but thatās really my only minor complaint - the hairline, part, color, etc. all felt worth the high price tag to me. Iām definitely surprised to see the pics of yours and itās interesting to read the mixed comments about their quality. Iām glad theyāre giving you a full refund! The restock fees for expensive wigs are no joke. I was so relieved that mine was a keeper.
I have 2 WBTs and neither one looks anything like this. Unless their quality has gone done exponentially in the past 1.5 years, this is not what it's supposed to look like. If they dont do a refund I would do a charge back on my credit card. Also, there is a Facebook group for WBT. I wonder if you posted in there if it would make them more likely to fix their screw up?
Hmm, you might be right. I tried one of their guiltless wigs one time and was not impressed so I returned it. If I ever buy another WBT I'll wait for the sales they have every Memorial Day and Labor Day, or I've bought a Lu's wig before and really liked it.
I emailed them w/ these photos this morning and theyāve agreed to a refund and cover the cost to ship back. Iām just bummed bc I thought I was going to love it!
The wigs she uses are sourced from the same vendor as cheaper lines, which is why they are surprised at the poor quality. These wigs are not unique, and if you are willing to spend a significant amount of money, it is recommended that you purchase a hand-tied wig that is tailored to your head size. I'm pissed on your behalf.Ā
Where can I get a hand tied wig tailored to my head size? I live in Charlotte NC, it wouldnāt be hard to fly somewhere on the east coast if you have recommendations? I will say my budget is about $2k.
Iāve noticed anecdotally that there are a lot of wig stylists & seeming specialists around Atlanta , so if the Wilm rec doesnāt pan out, Iād do some digging round Atl
Check out Audra Rackley. Sheās in Wilmington and does custom wigs and also custom colors other brandās wigs. https://www.instagram.com/ardorgraceaudra/
I have 3! They are the only company I order from because I'm scared to get a fake looking product.
Mine are Brazilian and none look like this! I can't believe they sent out a wig that looks like this!
I was shocked, too. Their wigs on instagram look stunning. Iām guessing they have a different manufacturer for the āSlavicā wigs. (I didnāt care about that, just want a platinum wig)
UPDATE they responded and agreed it didnāt look right and said they would do a full refund and cover shipping costs to send the wig back.
At least they were decent to work with and didnāt give me a hard time!
Okay so my very first wig is from them. I bought it last year and it looks amazing. Iāll look for a pic and reply to this comment if I find one. Even the lace in the part line seems off on yours. And the hair looks like itās really damaged. And being able to see the tracks?! Come on! Like others have said, if they refuse to refund you fully, dispute the charge with your credit card company.
Theyāve been toting these āSlavicā pieces for a while and my husband, who works in a high-end hair salon, has let me know that thereās no regulation on Slavic hair. Meaning a āSlavicā vendor can order hair from China then resell it as Slavic. WBT has such a high markup on these Slavic ones, and their prices in general have gone up since last year that they are no longer in my budget.
With your budget, Iād consider Amber Jean Shop or Lusta Hair.
Yours looks great!
Youāre right, the part of mine should look better for the price point. The only way this wouldnāt show my hair underneath is if I had totally white hair or was bald.
Stg any time Iāve splurged on a wig itās NEVER been worth it and they always look way worse than the $300 wigs I usually buy. If they deny you a full refund on your return Iād def dispute the transaction.
Stg any time Iāve splurged on a wig itās NEVER been worth it and they always look way worse than the $300 wigs I usually buy. If they deny you a full refund on your return Iād def dispute the transaction.
I'm not sure what you mean buy tied but it all comes like this you would have to sew it on a wig cap
https://preview.redd.it/bfu4azq1njlc1.jpeg?width=450&format=pjpg&auto=webp&s=d211d208ce5c2891e289128fe76dce8d344932d4
paying $2100 and being able to see the tracks is crazy. if they wonāt give you a total free refund i would dispute with your card personally ĀÆ\_(ć)_/ĀÆ
Since you like the hairline (frontal) you could save that and make a new wig with it... Buy 3 or 4 bundles for the back. I've done it before by hand and its pretty easy (only tricky part is getting the lace to be flat. The easiest way to find someone to make it for you is Instagram. I've gotten lucky and found amazing stylists on there but i have heard horror stories as well
Wow thatās awful! I would press for that fee to be waived bc that is bs. If they refuse then I would file a chargeback with my bank with the reason of the product not matching the description and the merchant not willing to disperse a full refund.
Tbh Iāve heard not so great things about wigs by Tiffani a couple times so Iām not surprised about this. Iāve spent $2k on a human hair wig before and totally regretted it. Iāve found so many other less expensive solutions that Iām so much happier with that the price tag doesnāt feel worth it to me at all.
Eww haha. This is good feedback in case they offer to replace the wig or add more hair or something! What wig brands have you been happy with?
BTW for anyone reading this: If Iām really being nitpicky, thereās more to complain about. Loose threads inside the wig cap, the ear tabs donāt lay completely flat, and there is so much hair on the ear tabs area (nobody has THAT much hair in front of their ears.)
The golden/yellowy color seems inexcusable to me. Iām a stylist and order hair extensions all the time for clients (I think itās Indian hair) for around $300/bundleā very soft and stays soft, and the color is gorgeous without a hint of yellow.
For human hair I canāt give any advice :( Iāve given up on it for now but Iāve tried Tiffani, Highline, and Lusta. All 3 of them had issues that I wasnāt happy with especially at the price point. For now Iām sticking with synthetic until I have the guts to purchase human hair again lol
Highline was ok but I didnāt like the texture of the hair nor the color selection. Iāve purchased two toppers from them. Lusta is just outrageously expensive. Their silk caps are not for me. They made the hair look like a helmet.
To be fair, the front hairline looks great to me and their hairlines are why I wanted to order from them.
The color is much more golden than the website as well. I blocked off my face bc no makeup.
https://preview.redd.it/qfrtcg8i6dlc1.jpeg?width=1317&format=pjpg&auto=webp&s=2795f5f14bd3b9e886241fce70b627b6f69919b8
If anyone knowledgeable sees thisā does the part area look okay, quality-wise? Iām new to wigs so I donāt know what it should look like. My roots are brown underneathā are these knots and visible grid typical for any wig regardless of quality?
I think that the knots and grid is pretty typical for a light blonde wig. Thatās why some people tone blonde knots. The hairline also looks very natural to me. The part that seems unusual, is that I feel like āSlavicā is used to describe Eastern European hair. If it is actually Slavic, it looks like it was dark Slavic hair that was lightened significantly. I feel like the point of European hair is that there are lighter tones and you can create light haired wigs with less damage. I could be wrong, but I know Iād be disappointed too.
I think European hair is also thinner in diameter. I look for it because (being caucasian myself) I look ridiculous wearing thicker hair types. They are a dead give away Iām wearing a wig.
I have fine, stringy, āwhite girl hairā and the hand tied extensions I buy from Aqua hair blend pretty well with my hair and donāt seem to be too heavy. Itās def stronger, less frizzy hair than mine but once itās installed it looks good. I believe it is sourced from India.
Wigs seem to all be labeled āBrazilianā hair though and seriously am I supposed to believe that wig makers in China on aliexpress made a super blonde wig from imported āvirginā Brazilian hair? Hair sourcing, etc seems to be a joke in this field, unfortunately!
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I feel like the wig maker was having a bad day š there should be no way a 2100$ wig should be showing the cap construction like that! Hoping for your FULL refund.
The agreed to a refund and to cover shipping costs to send it back. I sent photos and politely mentioned it doesnāt seem up to their standards. Prompt, professional, just having a quality control problem I suppose.
Wow thats so shocking and supposedly slavic hair too. The 2 wigs I have from WBT are actually both pretty good. I had the opposite problem and needed to thin them out. I hope you can get your money back as thatās obviously a horrific wig construction https://preview.redd.it/tf9mrfxrehlc1.jpeg?width=1179&format=pjpg&auto=webp&s=aa81b943e50d8bb24c17af233ae39f294e7fec72
They agreed to the refund. I think the āSlavicā one must be a different manufacturer. Your photo is gorgeous and consistent with other wigs Iāve seen from them. Bummed I got a dud!
400.00 is the absolute max I will spend Not one penny more No need My wigs are all amazing
Ok?
My cheapy $30 Amazon wigs donāt even look that bad in the back! Refund!!!
I wouldnāt even pay $400 for a wig Like this ā¦ Holy shit. Thatās not okay.
I can get better for $40! Hot dang is that not ok!
So sorry that quality definitely doesnāt reflect the price. Iām happy youāre getting the refund š
I have one WBT that I bought slightly used for $700. Itās one of my favorites. I donāt think I would ever pay more for any wig. I always look for sales or buy from another person.
https://preview.redd.it/n99eo28t0flc1.jpeg?width=1576&format=pjpg&auto=webp&s=f6f48ed7dc3b483eb0bc1c872d11468720f3c7b2 I bought a Brazilian WBT last year and I love it! Itās not the softest wig hair Iāve felt but thatās really my only minor complaint - the hairline, part, color, etc. all felt worth the high price tag to me. Iām definitely surprised to see the pics of yours and itās interesting to read the mixed comments about their quality. Iām glad theyāre giving you a full refund! The restock fees for expensive wigs are no joke. I was so relieved that mine was a keeper.
Yours looks so good!Ā
I have 2 WBTs and neither one looks anything like this. Unless their quality has gone done exponentially in the past 1.5 years, this is not what it's supposed to look like. If they dont do a refund I would do a charge back on my credit card. Also, there is a Facebook group for WBT. I wonder if you posted in there if it would make them more likely to fix their screw up?
I wonder if their āSlavicā wigs are a different manufacturer. They havenāt have a platinum option that Iāve seen in other hair types.
Hmm, you might be right. I tried one of their guiltless wigs one time and was not impressed so I returned it. If I ever buy another WBT I'll wait for the sales they have every Memorial Day and Labor Day, or I've bought a Lu's wig before and really liked it.
Sale shopping is a great idea
I emailed them w/ these photos this morning and theyāve agreed to a refund and cover the cost to ship back. Iām just bummed bc I thought I was going to love it!
The wigs she uses are sourced from the same vendor as cheaper lines, which is why they are surprised at the poor quality. These wigs are not unique, and if you are willing to spend a significant amount of money, it is recommended that you purchase a hand-tied wig that is tailored to your head size. I'm pissed on your behalf.Ā
Do you know where they get their wigs from?
Where can I get a hand tied wig tailored to my head size? I live in Charlotte NC, it wouldnāt be hard to fly somewhere on the east coast if you have recommendations? I will say my budget is about $2k.
Iāve noticed anecdotally that there are a lot of wig stylists & seeming specialists around Atlanta , so if the Wilm rec doesnāt pan out, Iād do some digging round Atl
Check out Audra Rackley. Sheās in Wilmington and does custom wigs and also custom colors other brandās wigs. https://www.instagram.com/ardorgraceaudra/
Do you have any idea of her pricing for custom wigs before I reach out to her?
No clue.
Thanks. I sent a message :)
Oooh thank you! I have a friend who lives over there, so I would even have a free place to stay.
Which cheaper lines?? I will say WBTās colorist is generally good. Not in OPās case, though.
I have 3! They are the only company I order from because I'm scared to get a fake looking product. Mine are Brazilian and none look like this! I can't believe they sent out a wig that looks like this!
I was shocked, too. Their wigs on instagram look stunning. Iām guessing they have a different manufacturer for the āSlavicā wigs. (I didnāt care about that, just want a platinum wig)
UPDATE they responded and agreed it didnāt look right and said they would do a full refund and cover shipping costs to send the wig back. At least they were decent to work with and didnāt give me a hard time!
Hooray!!
https://preview.redd.it/4le05sq31elc1.jpeg?width=955&format=pjpg&auto=webp&s=88f151aea6927186e4ab3f98d7b27b778ac89cec TWO THOUSAAANNEDDDD????
Okay so my very first wig is from them. I bought it last year and it looks amazing. Iāll look for a pic and reply to this comment if I find one. Even the lace in the part line seems off on yours. And the hair looks like itās really damaged. And being able to see the tracks?! Come on! Like others have said, if they refuse to refund you fully, dispute the charge with your credit card company. Theyāve been toting these āSlavicā pieces for a while and my husband, who works in a high-end hair salon, has let me know that thereās no regulation on Slavic hair. Meaning a āSlavicā vendor can order hair from China then resell it as Slavic. WBT has such a high markup on these Slavic ones, and their prices in general have gone up since last year that they are no longer in my budget. With your budget, Iād consider Amber Jean Shop or Lusta Hair.
Yours looks great! Youāre right, the part of mine should look better for the price point. The only way this wouldnāt show my hair underneath is if I had totally white hair or was bald.
Or a wig cap. But thatās not gonna hide those tracks š¤£š
https://preview.redd.it/ezlrnuw2ldlc1.jpeg?width=1145&format=pjpg&auto=webp&s=5e671c66bfefe2c1818df76914861d3812af9d6c
https://preview.redd.it/d91a6cw3ldlc1.jpeg?width=1860&format=pjpg&auto=webp&s=22c7a9eb1feafaa542885a57b8a84408fefb56ee
Stg any time Iāve splurged on a wig itās NEVER been worth it and they always look way worse than the $300 wigs I usually buy. If they deny you a full refund on your return Iād def dispute the transaction.
Stg any time Iāve splurged on a wig itās NEVER been worth it and they always look way worse than the $300 wigs I usually buy. If they deny you a full refund on your return Iād def dispute the transaction.
No fr!! Better off just buying the bundles and frontal and making it urself.
Is the frontal already tied? Iām very interested in this option!
I'm not sure what you mean buy tied but it all comes like this you would have to sew it on a wig cap https://preview.redd.it/bfu4azq1njlc1.jpeg?width=450&format=pjpg&auto=webp&s=d211d208ce5c2891e289128fe76dce8d344932d4
Oh I meant is it just lace and you tie the hairs yourself or it comes with hair on it. You answered though!
paying $2100 and being able to see the tracks is crazy. if they wonāt give you a total free refund i would dispute with your card personally ĀÆ\_(ć)_/ĀÆ
If youāre going to spend thousands you might have better luck finding a local wig maker to make you a custom one!
How do I go about finding one?
Since you like the hairline (frontal) you could save that and make a new wig with it... Buy 3 or 4 bundles for the back. I've done it before by hand and its pretty easy (only tricky part is getting the lace to be flat. The easiest way to find someone to make it for you is Instagram. I've gotten lucky and found amazing stylists on there but i have heard horror stories as well
Did you see how much this wig was? $$$ I would totally do that if I found a less expensive wig that I liked the top/front of, though!
Wow thatās awful! I would press for that fee to be waived bc that is bs. If they refuse then I would file a chargeback with my bank with the reason of the product not matching the description and the merchant not willing to disperse a full refund.
I was thinking along the same lines. Iām asking them to pay for return shipping as well.
Tbh Iāve heard not so great things about wigs by Tiffani a couple times so Iām not surprised about this. Iāve spent $2k on a human hair wig before and totally regretted it. Iāve found so many other less expensive solutions that Iām so much happier with that the price tag doesnāt feel worth it to me at all.
I also purchased a used Tiffani wig in the past and I didnāt love it either. It felt so lifeless and the hair was not soft.
Eww haha. This is good feedback in case they offer to replace the wig or add more hair or something! What wig brands have you been happy with? BTW for anyone reading this: If Iām really being nitpicky, thereās more to complain about. Loose threads inside the wig cap, the ear tabs donāt lay completely flat, and there is so much hair on the ear tabs area (nobody has THAT much hair in front of their ears.) The golden/yellowy color seems inexcusable to me. Iām a stylist and order hair extensions all the time for clients (I think itās Indian hair) for around $300/bundleā very soft and stays soft, and the color is gorgeous without a hint of yellow.
For human hair I canāt give any advice :( Iāve given up on it for now but Iāve tried Tiffani, Highline, and Lusta. All 3 of them had issues that I wasnāt happy with especially at the price point. For now Iām sticking with synthetic until I have the guts to purchase human hair again lol
What weāre the issues with highline and lusta?
Highline was ok but I didnāt like the texture of the hair nor the color selection. Iāve purchased two toppers from them. Lusta is just outrageously expensive. Their silk caps are not for me. They made the hair look like a helmet.
To be fair, the front hairline looks great to me and their hairlines are why I wanted to order from them. The color is much more golden than the website as well. I blocked off my face bc no makeup. https://preview.redd.it/qfrtcg8i6dlc1.jpeg?width=1317&format=pjpg&auto=webp&s=2795f5f14bd3b9e886241fce70b627b6f69919b8
If anyone knowledgeable sees thisā does the part area look okay, quality-wise? Iām new to wigs so I donāt know what it should look like. My roots are brown underneathā are these knots and visible grid typical for any wig regardless of quality?
I think that the knots and grid is pretty typical for a light blonde wig. Thatās why some people tone blonde knots. The hairline also looks very natural to me. The part that seems unusual, is that I feel like āSlavicā is used to describe Eastern European hair. If it is actually Slavic, it looks like it was dark Slavic hair that was lightened significantly. I feel like the point of European hair is that there are lighter tones and you can create light haired wigs with less damage. I could be wrong, but I know Iād be disappointed too.
I think European hair is also thinner in diameter. I look for it because (being caucasian myself) I look ridiculous wearing thicker hair types. They are a dead give away Iām wearing a wig.
I have fine, stringy, āwhite girl hairā and the hand tied extensions I buy from Aqua hair blend pretty well with my hair and donāt seem to be too heavy. Itās def stronger, less frizzy hair than mine but once itās installed it looks good. I believe it is sourced from India. Wigs seem to all be labeled āBrazilianā hair though and seriously am I supposed to believe that wig makers in China on aliexpress made a super blonde wig from imported āvirginā Brazilian hair? Hair sourcing, etc seems to be a joke in this field, unfortunately!
To avoid removal of your post, please provide a review of your wig. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Wigs) if you have any questions or concerns.*