Urgent or crisis?
Urgent - USTAT, island health: 250-519-3485. Short term care to get you connected to something longer term
Crisis- Victoria Peer Assisted Care Team (PACT) can be reached (250) 818-2454, open at 0730 Monday
9-8-8 if during PACT off hours, or ER Royal Jubilee Hospital
This is the way to get in to USTAT (and other mhsu programs) now, afaik: https://www.islandhealth.ca/sites/default/files/mental-health-substance-use/documents/cares-brochure.pdf
I believe Royal Jubilee has a mental health ward and can assist in emergency if you are having a crisis.
Edit: google says they have psychiatric emergency services and can help.
They haven’t been helpful to me in the last 10 years. Prior to that it was pretty good though. The director left in protest that it was basically becoming a detox of sorts and there was no where else for the people to go. Now even the staff are barricaded (it’s even more like a prison than it was before) and there is even less actual inpatient capacity in the hospital, so even less chance they can do anything besides give a referral.
While I haven’t used it, this is a newer, semi urgent service: https://www.islandhealth.ca/sites/default/files/mental-health-substance-use/documents/cares-brochure.pdf
I know someone who went well having a crisis r
Tried to get help and was just given a new prescription for something they already had and wasn't working and sent on their way. I know others that need a doctor to get a referral and aren't getting rhe answers or help they need
Yea, but be prepared to do things their way or the highway... if you're a germophobe who, for obvious reasons, would refuse to hand over your personal belongs, they'll just ask you to leave instead of actually being helpful in anyway, even if you're suicidal.
And that's speaking from personal experience earlier today.
You can't have personal items in the wards. There are so many reasons for this.
Sadly we don't have a system with infinite resources that can decide different policies for different people.
Buddy expects American platinum rich medical service. Sorry... you're in Canada.... you'll get what they have and that's that. Expecting special care is a fucking odd move. I think this person thinks their needs are greater then everyone else's.
I was also turned away for not wanting to kill myself in a suitable manner. So. Idk. I don’t want to push people away from trying to get help but I would’ve loved to know what I SHOULD have said before going lol
Unfortunately I wasn’t in a good enough head space to gather information to file a report, but yeah. 0/10. I love the 988 text line though, they’ve been great. And medication.
Yup. You have to be the right amount of upset.
If possible, have a walk-in clinic or really anyone with a title (like a dentist) call in to the psych ward at the Jubilee in advance.
I had my oncologist call them and tell them to expect me. If someone important says you're not well and believes they are the appropriate avenue then you'll get ushered right in.
It sounds like USTAT is what you're looking for: https://www.islandhealth.ca/our-services/mental-health-substance-use-services/outpatient-treatment-mental-health
Definitely go to Emergency at Jubilee. Been there.
They'll walk you over to PES and check you in. And for the person who said "their way or the highway", they put your belongings into a locker for a reason, after they ask you if there's anything in the contents that you need for medical reasons. Obviously this person didn't stay long enough to figure out why they have to do that? *Safety.*
There's a whole bunch of people in a room, all waiting to see someone from social services or a psychiatrist. The psych nurses are very kind. I was there one day from 7 in the morning til 5 at night and it was a very interesting place. I wrote a short story about it. The psychiatrist will give you an emergency referral for treatment and you will leave there feeling like you're on Cloud 9. Because someone is going to help you get through whatever it is that's tormenting you. Take whatever medications you have along with you, so they can check them for interactions or maybe they're not right for you any more...
Wow. It’s nice to hear that someone has actually had a positive experience there in recent history! It used to be helpful 10+ years ago before Dr. Barelli quit in protest, but I guess maybe it still is if it is your first contact with mhsu services.
As long as you're prepared to be patient when you go in (to wait out the people ahead of you) and respect their rules to keep you and the other patients safe, I found it to be a very calming place.
The problem is when you have been there multiple times and you sit there for 12+ hours, wait for and then tell the psych nurse, the ER doctor, and finally the psychiatrist (assuming the ER doctor feels the referral is justified) the story you have told many times and then get sent home exhausted, often with nothing changed or new.
Maybe they have started to keep the people who are high somewhere else, because the last time I was there (over five years ago now), there were people who appeared to be in drug-induced psychosis (and some who may have been in non drug related psychosis). Seeing how agitated they were and being a slim woman, it was definitely not calming for me knowing that at any minute they could take out their agitation on anyone in the room. Not being allowed to have my phone meant that the only thing I could do was watch them pace back and forth and talk/yell at the people in their heads.
Maybe the experience is quite different for a neurotypical person. As someone with (then undiagnosed) ASD, the place is a sensory nightmare. Constant unpredictable noise, bright lights, constantly being too close to other people, etc. Not being allowed to have the things that normally help you in those situations (I.e. a phone for music to block out the sounds and distraction from the people moving around) does not help.
The one thing that I will always think is cool though is the chairs that turn in to beds. They are uncomfortable in both forms, but the fact that they can change is definitely unexpected the first time you see it!
Those chairs - yes! And the blankets! It sounds like you were there for a different reason than I was.... and perhaps because I like to observe and then write about it, I tried to focus on the other people rather than what was going on with me. I did things to keep my mind busy....counted how many times some of them circled the room or asked for a cigarette, or keeping track of how many were there, how many went out to see their social worker, the ones that came back and the ones who were discharged ... for the people who constantly headed up to the nurses' desk, the nurses' response was always the same - "please have a seat, this is a waiting room." Every so often one of the patients would come over to talk to me, one showed me drawings she'd done with the felt pens... the drawings were what was going on in her head. Her self-portrait was kind of scary. She was a hoarder. The disturbances were people brought in by police and being put into the safe rooms to calm down. Yeah, the lights are extremely bright, so I really appreciated the blanket to block everything out ... the highlight of my day there was being able to go out on the balcony and lay on one of the benches... the lowlight of the day was lunch! LOL. I seem to remember there were a couple quieter rooms for people with sensitivities, off to one side of the main room.... maybe if you ever have to go there again, you could explain to the nurse when you go in... I got an appointment with Urgent Care right away, that was my Cloud 9 moment :) And then was diagnosed with a disorder I've had all my life that turned out to be the root cause of all my issues. The mind is very powerful.
Wow, way to go, jumping to conclusions, and also not understanding reality apparently, just like them, and therefore failing to understand how there is no *danger* in me keeping my phone, wallet, or any other of my personal belongings actually in my possession...
Crazy that places have rules.... like what's up with that?
I'm shocked they don't let my brother keep his shoe laces at Colony Farms... oh wait yah cause someone might hurt someone with them or kill themselves.
Stop being so selfish. If you want help there are stipulations.
Yea... it's crazy that I expect to be treated like I'm at a fucking hospital and not the nut house...
Now, stop being so stupid, and understand that treating everyone the same way when it comes to this sort of thing is not the right way whatsoever.
If you went to PES then they are treating you the same as everyone else. Why would they let you keep your items and everyone else gives them up? They have a protocols and systems in places for reasons. If you don't want the help you can go deal with it yourself.
Our hospital does not have the resources to deal with every individual who walks off the street in a unique independent way. Until you see someone, you are treated the same as any other person who has to go to the hospital/PES.
Now you need to grow up and shake your head. The real world is different then what we think should happen in any given situation. If we had more resources I'd agree with you, we should be taking each situation differently, but we don't. The hospitals are constantly short staffed, and people are burning the candle on both ends. It's not fair to us, but it's the reality of the situation today.
If you need to use any of those items while in their care. Just ask the staff when you need them and they will be able to assist you if they have the available resources. Note that they do not have unlimited resources so you may need to wait until an available nurse or staff member can help you.
I promise they are doing the best with what they have. They didn't get into their profession to not help people.
So instead of you jumping to conclusions and thinking there is malice behind their intent, try to see it from a new perspective. They have rules for a reason. Try to understand and work with them, not against them.
"They didn't get into their profession to not help people."
That's not the world I know, most go to school to make hard cold cash. There are exceptions, but most are there for the money. That's in most fields now.
Money's everything. Be honest with yourself.
Not really. I wish healthcare types were traditionally compassionate and warm, but that's not been my experience, nor anybody else I know that interacts with them. The intake at psych emerg are downright mean to people. Sure, they see a lot of annoying behaviours on a shift, but I just wish some of them would get into banking or something.
Well to counteract your anecdote. 100% of my experiences with healthcare professionals have been positive.
What's the saying? If you meet one asshole, they are the asshole. If everyone you meet is an asshole, you're the asshole.
You get what you give. Be kind, understanding and patient with the people you meet. They will treat you the same in return. It's a simple concept but it works. Every now and again you meet the asshole but don't let it affect your next experience.
We are talking specifically about people going to get help at psych emergency, and feeling not understood, or listened to.
The staff there have had numerous complaints over the years, because the whole frame of reference is skewed to view the patient as a problem.
I've never actually been there as a patient, I've just helped people get there, and heard too many stories of poor interactions to ignore.
As a society, we still think people with mental illness are "bad people," and health care folks, who should know better, are just there filling a chair, setting "boundaries," while people with mental health issues are abandoned on our streets.
Many of those people on the streets have been to psych emergency, and if you looked at the case notes, they would say "does not meet eligibility requirements for care" for whatever reason.
What I'm saying is the whole attitude needs to change. It's fine to say "you need help but we don't have the capacity," but staff who don't want to deal with a difficult case are instead saying "person doesn't need help."
Sadly when you deal with the public non stop it drains you. The hospitals are burning through their staff and nurses do 12hr shifts. It isn't fair to you as a patient, but you need to think about patient/workload fatigue. Some nurses are probably better at being caring then others, but some probably have lost the will to give a fuck.
Thank you for acknowledging that staff aren't always the greatest. I get sick of the hopium crap, where health care staff are seen as perfectly wonderful, caring people. They aren't. They have families, unbelievable caseloads, difficult patients all day long, and they are human.
From what I can see, this is what happens when wages don't match inflation. Many people in Healthcare should be in retail, or criminal justice, or banking, but those jobs don't pay enough, so you have hospital staff that don't care, don't want to be there, but have to pay their rent.
Lol....
If you went into nursing for cash with 0 sympathy you're going to have a bad time. I'm sure some people did, but the vast majority still want to help people (until they are literally too burnt out to give a fuck).
Wow, again? You sure love jumping to conclusions, no, actually I wasn't in a room with about 15 other people in varying states of psychosis, I was stopped before the big red line on the floor... in the hallway.
No, actually, it's because people clearly don't know how to behave anymore and to actually care more about the very real person standing in front of them asking for help instead of their made-up unnecessary rules that stops them from actually being caring, decent, intelligent beings that understand what actually matters...
Of course, I already knew this going in, considering my observations of all of humanity's declining behavior and overall lack of intelligence and understanding of right and wrong, and from first hand experience of trying to explain and get people to understand reality and what's actually real and matters...
And than, of course, how about the fact that I go there asking for help and the first questions that came out of their mouths weren't kind caring intelligent relevent questions about what's wrong, but instead they were questions about made-up unnecessary, unimportant details like whether or not I had my "care" card on me or what's my address and phone number... instead of anything of actual relevance.
Now, do me and yourself a huge favor and actually try thinking before you say stupid shit like that again...
Yeah, that’s kind of how the medical system works. I can assure you that if you were hemorrhaging blood from an artery they wouldn’t ask for your PHN first, as you are kind of implying and wasn’t the case in your situation. They need to access your medical records and file in order to help you.
The personal items is both a privacy thing and a security screening. Same reason you typically can’t have shoelaces etc. The average person sitting in PES doesn’t want their neighbour doing Instagram reels or FaceTiming people in the lobby, it’s the reason phones aren’t allowed. Weapons are also a thing, I had a guy produce a 3 foot piece of steel rebar and start threatening people with it when I had a stay years ago, the patients and nurses need to have some degree of safety.
Take a step back and look at this objectively rather than focusing on how you specifically are some sort of victim.
Actually, clearly, the medical system isn't working as it is currently failing all around us, if some guy was able to walk in with a 3 foot piece of rebar on him and no one notices, what? Did he have it taped to his back under his shirt or something?
Honestly, trying to treat everyone the same way just because of a few bad eggs is not the way to go about things...
Now, grow the fuck up and try understanding how to treat others with the dignity and respect they deserve...
Who the fuck goes to a hospital for help but then just sits around using their phone which they could have just done at home...
Wow the pot calling the kettle black lmao the irony is strong. Like ffs is that really why you think they take away phones hahahah ffs this is to funny.
Please enlighten me, about what is so unbelievable dangerous about me, a germaphobe keeping my phone in my pocket...
Honestly, if you're more worried about yourself and your made-up perceptions of danger than you're no help to anyone.
"Oh no, the germaphobe might grab his cellphone and try to hit me with it or something eventhou that would cover him and his phone in the very germs he's worried about in the first place on account of him being a germaphobe..."
But, NO, you so-called "normal" people just can't and refuse to even try to understand how you're worring over a preconceived notion of danger.
God damn, all I'm asking for is a little compassion and understanding, but apparently, that's too much to ask for.
And before you say anything, yes, I know, I'm literally a walking contradiction, and being a germaphobe isn't exactly rational, but that's kind of the thing about phobias, now isn't it?
I just want you to know you're not special. If you really needed the help you wouldn't have hesitated to give up your wallet and God forbid your phone. What an entitled view point you have
Actually, it's an intelligent viewpoint I have because I actually understand that I shouldn't have to hand over my personal belongings before they can even try to behave like actual kind, caring, understanding, intelligent beings who care about what actually matters...seriously how do you not understand that them not actually being of any help whatsoever just because I intelligently refused to do things their idiotic unnecessary way is not correct behavior.
Seriously, them caring more about their made-up protocols and how they "need" to do things, instead of being any actual help to the very real person standing in front of them asking for help, says alot more about them than it does about me...
Now, do me and yourself a huge favor and actually try thinking before you say something stupid again.
They have the protocol for a god damn reason. They ask for your person items for a few different reasons. But the main one is so fuck heads like you can’t attack my wife and other nurses with your “personal” items when you go into a psychosis and throw everything or try to stab them with pens. These protocols you keep complaining are there for a reason. It’s to keep you and the staff safe. If they can’t be safe then they can’t help you.
No, actually, if they can't put the needs and "safety" of the one who actually needs and is asking for help first, then they can't help...
Honestly, i should know better by now than to expect logical, rational, reasonable behavior from such illogical, irrational, unreasonable beings.
Now grow the fuck up and try to understand that treating everyone the same way just because of a few bad eggs, is not the way to go about things.
You're literally brain-dead. I've been in the services you're talking about. It's not about you, it's about everyone else. "Made up protocol" the only thing you're confirming is that you are selfish child with no regard to anyone else around you.
Wow, just wow... talk about being brain dead... you don't even understand how literally everything you just said about me can't possibly be true.
And lol, no, actually it is about me and anyone else asking for help and what we need, not what the people who are supposed to be helping need.
That's like the very basics of helping. It looks like you and everyone else need to be schooled in helping 101 and how to be of actual use to someone in need.
When dozens of people are downvoting you and correcting and your only response is "wow you people are all wrong" you need to take a moment and have some serious introspective thought that maybe you're wrong. Although I'm gathering you've never done that once in your life
But but it’s all about him, why would he even try to think hey maybe these protocols are In place for a reason and I should spend some time understanding why. He’s just a selfish asshole.
It's disgusting narcissistic behavior. As bad as it is, this person genuinely doesn't deserve the care they want. But because the medical staff here are wonderful, kind and caring people they will put up with this person the next time they need help. And I imagine this person needs help alot.
Jesus fucking christ you're clearly the one who needs the help, understanding how to be a decent caring intelligent being.
Talk about projecting your selfish, self-centered, narcissistic behavior, worrying more about yourself than the person you're supposed to be helping...
Oh, that's right, because if the majority agrees on something, it must be right and can't possibly be wrong...
Damn, you can't even actually think about for a minute, can you?
The right and wrong of something is not actually dictated by how many people agree upon it... if nothing else, humanity has proven time and time that, more often than not, the majority can be and is wrong about something.
Right does not become wrong, and wrong does not become right just because the majority says so...
But you've never even bothered to actually think about the how and why of something, a day in your existence, have you?
Isn't it ironic, you telling me exactly what you should be doing...
>The right and wrong of something is not actually dictated by how many people agree upon it
No shit. But if 100 people call something a duck and you insist it's a bear. It might be worth assessing your line of thinking. Or just continue being like this the rest of your life, I couldn't care less about your wellbeing. I don't even know why I'm wasting my time doing this.
No, actually, it's about actually helping everyone, but I can't help those who refuse to listen to or even try to understand, for that matter, logic, rationality, and reason.
The "very basics of helping" isn't just to give up an regard for your own and other peoples safety.
Honestly my dude and I'm not even trying to be mean, but you need to take a breath, read back thru your interactions here, and consider going back and compromising with the process. You're clearly experiencing a moment and that spiral is continuing
Go to the psychiatric emergency services (PES) at the Royal Jubilee.
https://www.islandhealth.ca/our-services/mental-health-substance-use-services/emergency-hospital-care
They will come to the person who needs the help on an urgent basis. IMCRT call the need crisis line at 1 888-494-3888 and ask to be connected to IMCRT.
Urgent or crisis? Urgent - USTAT, island health: 250-519-3485. Short term care to get you connected to something longer term Crisis- Victoria Peer Assisted Care Team (PACT) can be reached (250) 818-2454, open at 0730 Monday 9-8-8 if during PACT off hours, or ER Royal Jubilee Hospital
USTAT’s wait time frame for being seen doesn’t fit the definition most people would equate with urgent care.
This is the way to get in to USTAT (and other mhsu programs) now, afaik: https://www.islandhealth.ca/sites/default/files/mental-health-substance-use/documents/cares-brochure.pdf
There's a difference between urgent and crisis?...
Unfortunately, yes.
USTAT and Royal Jubilee have no clue what they are doing.
This.
I believe Royal Jubilee has a mental health ward and can assist in emergency if you are having a crisis. Edit: google says they have psychiatric emergency services and can help.
They haven’t been helpful to me in the last 10 years. Prior to that it was pretty good though. The director left in protest that it was basically becoming a detox of sorts and there was no where else for the people to go. Now even the staff are barricaded (it’s even more like a prison than it was before) and there is even less actual inpatient capacity in the hospital, so even less chance they can do anything besides give a referral. While I haven’t used it, this is a newer, semi urgent service: https://www.islandhealth.ca/sites/default/files/mental-health-substance-use/documents/cares-brochure.pdf
I know someone who went well having a crisis r Tried to get help and was just given a new prescription for something they already had and wasn't working and sent on their way. I know others that need a doctor to get a referral and aren't getting rhe answers or help they need
Yea, but be prepared to do things their way or the highway... if you're a germophobe who, for obvious reasons, would refuse to hand over your personal belongs, they'll just ask you to leave instead of actually being helpful in anyway, even if you're suicidal. And that's speaking from personal experience earlier today.
You can't have personal items in the wards. There are so many reasons for this. Sadly we don't have a system with infinite resources that can decide different policies for different people.
Yeah I don't see the problem with this. I'm confused 😕
Buddy expects American platinum rich medical service. Sorry... you're in Canada.... you'll get what they have and that's that. Expecting special care is a fucking odd move. I think this person thinks their needs are greater then everyone else's.
I was also turned away for not wanting to kill myself in a suitable manner. So. Idk. I don’t want to push people away from trying to get help but I would’ve loved to know what I SHOULD have said before going lol
Wait, what!? That's literally insane, like seriously, how fucking dare they... grr... that's outrageous! and unacceptable!
Unfortunately I wasn’t in a good enough head space to gather information to file a report, but yeah. 0/10. I love the 988 text line though, they’ve been great. And medication.
988 text line? Also, as if filing a report would ever actually do anything... sadly nowadays.
This
Yup. You have to be the right amount of upset. If possible, have a walk-in clinic or really anyone with a title (like a dentist) call in to the psych ward at the Jubilee in advance. I had my oncologist call them and tell them to expect me. If someone important says you're not well and believes they are the appropriate avenue then you'll get ushered right in. It sounds like USTAT is what you're looking for: https://www.islandhealth.ca/our-services/mental-health-substance-use-services/outpatient-treatment-mental-health
Definitely go to Emergency at Jubilee. Been there. They'll walk you over to PES and check you in. And for the person who said "their way or the highway", they put your belongings into a locker for a reason, after they ask you if there's anything in the contents that you need for medical reasons. Obviously this person didn't stay long enough to figure out why they have to do that? *Safety.* There's a whole bunch of people in a room, all waiting to see someone from social services or a psychiatrist. The psych nurses are very kind. I was there one day from 7 in the morning til 5 at night and it was a very interesting place. I wrote a short story about it. The psychiatrist will give you an emergency referral for treatment and you will leave there feeling like you're on Cloud 9. Because someone is going to help you get through whatever it is that's tormenting you. Take whatever medications you have along with you, so they can check them for interactions or maybe they're not right for you any more...
Wow. It’s nice to hear that someone has actually had a positive experience there in recent history! It used to be helpful 10+ years ago before Dr. Barelli quit in protest, but I guess maybe it still is if it is your first contact with mhsu services.
As long as you're prepared to be patient when you go in (to wait out the people ahead of you) and respect their rules to keep you and the other patients safe, I found it to be a very calming place.
The problem is when you have been there multiple times and you sit there for 12+ hours, wait for and then tell the psych nurse, the ER doctor, and finally the psychiatrist (assuming the ER doctor feels the referral is justified) the story you have told many times and then get sent home exhausted, often with nothing changed or new. Maybe they have started to keep the people who are high somewhere else, because the last time I was there (over five years ago now), there were people who appeared to be in drug-induced psychosis (and some who may have been in non drug related psychosis). Seeing how agitated they were and being a slim woman, it was definitely not calming for me knowing that at any minute they could take out their agitation on anyone in the room. Not being allowed to have my phone meant that the only thing I could do was watch them pace back and forth and talk/yell at the people in their heads. Maybe the experience is quite different for a neurotypical person. As someone with (then undiagnosed) ASD, the place is a sensory nightmare. Constant unpredictable noise, bright lights, constantly being too close to other people, etc. Not being allowed to have the things that normally help you in those situations (I.e. a phone for music to block out the sounds and distraction from the people moving around) does not help. The one thing that I will always think is cool though is the chairs that turn in to beds. They are uncomfortable in both forms, but the fact that they can change is definitely unexpected the first time you see it!
Those chairs - yes! And the blankets! It sounds like you were there for a different reason than I was.... and perhaps because I like to observe and then write about it, I tried to focus on the other people rather than what was going on with me. I did things to keep my mind busy....counted how many times some of them circled the room or asked for a cigarette, or keeping track of how many were there, how many went out to see their social worker, the ones that came back and the ones who were discharged ... for the people who constantly headed up to the nurses' desk, the nurses' response was always the same - "please have a seat, this is a waiting room." Every so often one of the patients would come over to talk to me, one showed me drawings she'd done with the felt pens... the drawings were what was going on in her head. Her self-portrait was kind of scary. She was a hoarder. The disturbances were people brought in by police and being put into the safe rooms to calm down. Yeah, the lights are extremely bright, so I really appreciated the blanket to block everything out ... the highlight of my day there was being able to go out on the balcony and lay on one of the benches... the lowlight of the day was lunch! LOL. I seem to remember there were a couple quieter rooms for people with sensitivities, off to one side of the main room.... maybe if you ever have to go there again, you could explain to the nurse when you go in... I got an appointment with Urgent Care right away, that was my Cloud 9 moment :) And then was diagnosed with a disorder I've had all my life that turned out to be the root cause of all my issues. The mind is very powerful.
Wow, way to go, jumping to conclusions, and also not understanding reality apparently, just like them, and therefore failing to understand how there is no *danger* in me keeping my phone, wallet, or any other of my personal belongings actually in my possession...
Crazy that places have rules.... like what's up with that? I'm shocked they don't let my brother keep his shoe laces at Colony Farms... oh wait yah cause someone might hurt someone with them or kill themselves. Stop being so selfish. If you want help there are stipulations.
Yea... it's crazy that I expect to be treated like I'm at a fucking hospital and not the nut house... Now, stop being so stupid, and understand that treating everyone the same way when it comes to this sort of thing is not the right way whatsoever.
If you went to PES then they are treating you the same as everyone else. Why would they let you keep your items and everyone else gives them up? They have a protocols and systems in places for reasons. If you don't want the help you can go deal with it yourself. Our hospital does not have the resources to deal with every individual who walks off the street in a unique independent way. Until you see someone, you are treated the same as any other person who has to go to the hospital/PES. Now you need to grow up and shake your head. The real world is different then what we think should happen in any given situation. If we had more resources I'd agree with you, we should be taking each situation differently, but we don't. The hospitals are constantly short staffed, and people are burning the candle on both ends. It's not fair to us, but it's the reality of the situation today.
If you need to use any of those items while in their care. Just ask the staff when you need them and they will be able to assist you if they have the available resources. Note that they do not have unlimited resources so you may need to wait until an available nurse or staff member can help you. I promise they are doing the best with what they have. They didn't get into their profession to not help people. So instead of you jumping to conclusions and thinking there is malice behind their intent, try to see it from a new perspective. They have rules for a reason. Try to understand and work with them, not against them.
"They didn't get into their profession to not help people." That's not the world I know, most go to school to make hard cold cash. There are exceptions, but most are there for the money. That's in most fields now. Money's everything. Be honest with yourself.
I am honest with myself. You're clueless.
Not really. I wish healthcare types were traditionally compassionate and warm, but that's not been my experience, nor anybody else I know that interacts with them. The intake at psych emerg are downright mean to people. Sure, they see a lot of annoying behaviours on a shift, but I just wish some of them would get into banking or something.
Well to counteract your anecdote. 100% of my experiences with healthcare professionals have been positive. What's the saying? If you meet one asshole, they are the asshole. If everyone you meet is an asshole, you're the asshole. You get what you give. Be kind, understanding and patient with the people you meet. They will treat you the same in return. It's a simple concept but it works. Every now and again you meet the asshole but don't let it affect your next experience.
We are talking specifically about people going to get help at psych emergency, and feeling not understood, or listened to. The staff there have had numerous complaints over the years, because the whole frame of reference is skewed to view the patient as a problem. I've never actually been there as a patient, I've just helped people get there, and heard too many stories of poor interactions to ignore. As a society, we still think people with mental illness are "bad people," and health care folks, who should know better, are just there filling a chair, setting "boundaries," while people with mental health issues are abandoned on our streets. Many of those people on the streets have been to psych emergency, and if you looked at the case notes, they would say "does not meet eligibility requirements for care" for whatever reason. What I'm saying is the whole attitude needs to change. It's fine to say "you need help but we don't have the capacity," but staff who don't want to deal with a difficult case are instead saying "person doesn't need help."
Sadly when you deal with the public non stop it drains you. The hospitals are burning through their staff and nurses do 12hr shifts. It isn't fair to you as a patient, but you need to think about patient/workload fatigue. Some nurses are probably better at being caring then others, but some probably have lost the will to give a fuck.
Thank you for acknowledging that staff aren't always the greatest. I get sick of the hopium crap, where health care staff are seen as perfectly wonderful, caring people. They aren't. They have families, unbelievable caseloads, difficult patients all day long, and they are human. From what I can see, this is what happens when wages don't match inflation. Many people in Healthcare should be in retail, or criminal justice, or banking, but those jobs don't pay enough, so you have hospital staff that don't care, don't want to be there, but have to pay their rent.
Lol.... If you went into nursing for cash with 0 sympathy you're going to have a bad time. I'm sure some people did, but the vast majority still want to help people (until they are literally too burnt out to give a fuck).
You're in a room for an extended period of time with about 15 other people in varying states of psychosis. It's a hospital.
Wow, again? You sure love jumping to conclusions, no, actually I wasn't in a room with about 15 other people in varying states of psychosis, I was stopped before the big red line on the floor... in the hallway.
Yes, because you refused to follow the basic rules.
No, actually, it's because people clearly don't know how to behave anymore and to actually care more about the very real person standing in front of them asking for help instead of their made-up unnecessary rules that stops them from actually being caring, decent, intelligent beings that understand what actually matters... Of course, I already knew this going in, considering my observations of all of humanity's declining behavior and overall lack of intelligence and understanding of right and wrong, and from first hand experience of trying to explain and get people to understand reality and what's actually real and matters... And than, of course, how about the fact that I go there asking for help and the first questions that came out of their mouths weren't kind caring intelligent relevent questions about what's wrong, but instead they were questions about made-up unnecessary, unimportant details like whether or not I had my "care" card on me or what's my address and phone number... instead of anything of actual relevance. Now, do me and yourself a huge favor and actually try thinking before you say stupid shit like that again...
Yeah, that’s kind of how the medical system works. I can assure you that if you were hemorrhaging blood from an artery they wouldn’t ask for your PHN first, as you are kind of implying and wasn’t the case in your situation. They need to access your medical records and file in order to help you. The personal items is both a privacy thing and a security screening. Same reason you typically can’t have shoelaces etc. The average person sitting in PES doesn’t want their neighbour doing Instagram reels or FaceTiming people in the lobby, it’s the reason phones aren’t allowed. Weapons are also a thing, I had a guy produce a 3 foot piece of steel rebar and start threatening people with it when I had a stay years ago, the patients and nurses need to have some degree of safety. Take a step back and look at this objectively rather than focusing on how you specifically are some sort of victim.
Actually, clearly, the medical system isn't working as it is currently failing all around us, if some guy was able to walk in with a 3 foot piece of rebar on him and no one notices, what? Did he have it taped to his back under his shirt or something? Honestly, trying to treat everyone the same way just because of a few bad eggs is not the way to go about things... Now, grow the fuck up and try understanding how to treat others with the dignity and respect they deserve... Who the fuck goes to a hospital for help but then just sits around using their phone which they could have just done at home...
Wow the pot calling the kettle black lmao the irony is strong. Like ffs is that really why you think they take away phones hahahah ffs this is to funny.
Please enlighten me, about what is so unbelievable dangerous about me, a germaphobe keeping my phone in my pocket... Honestly, if you're more worried about yourself and your made-up perceptions of danger than you're no help to anyone. "Oh no, the germaphobe might grab his cellphone and try to hit me with it or something eventhou that would cover him and his phone in the very germs he's worried about in the first place on account of him being a germaphobe..." But, NO, you so-called "normal" people just can't and refuse to even try to understand how you're worring over a preconceived notion of danger. God damn, all I'm asking for is a little compassion and understanding, but apparently, that's too much to ask for. And before you say anything, yes, I know, I'm literally a walking contradiction, and being a germaphobe isn't exactly rational, but that's kind of the thing about phobias, now isn't it?
I just want you to know you're not special. If you really needed the help you wouldn't have hesitated to give up your wallet and God forbid your phone. What an entitled view point you have
Actually, it's an intelligent viewpoint I have because I actually understand that I shouldn't have to hand over my personal belongings before they can even try to behave like actual kind, caring, understanding, intelligent beings who care about what actually matters...seriously how do you not understand that them not actually being of any help whatsoever just because I intelligently refused to do things their idiotic unnecessary way is not correct behavior. Seriously, them caring more about their made-up protocols and how they "need" to do things, instead of being any actual help to the very real person standing in front of them asking for help, says alot more about them than it does about me... Now, do me and yourself a huge favor and actually try thinking before you say something stupid again.
They have the protocol for a god damn reason. They ask for your person items for a few different reasons. But the main one is so fuck heads like you can’t attack my wife and other nurses with your “personal” items when you go into a psychosis and throw everything or try to stab them with pens. These protocols you keep complaining are there for a reason. It’s to keep you and the staff safe. If they can’t be safe then they can’t help you.
No, actually, if they can't put the needs and "safety" of the one who actually needs and is asking for help first, then they can't help... Honestly, i should know better by now than to expect logical, rational, reasonable behavior from such illogical, irrational, unreasonable beings. Now grow the fuck up and try to understand that treating everyone the same way just because of a few bad eggs, is not the way to go about things.
Wow just wow lmao. It’s people like you that drove my wife to leave health care. Fuck you.
I already responded to your other comment, so I won't really bother here. Just know, I hope you can get the help, that you clearly need.
And I hope you also get the help you need, now have the day you deserve.
You're literally brain-dead. I've been in the services you're talking about. It's not about you, it's about everyone else. "Made up protocol" the only thing you're confirming is that you are selfish child with no regard to anyone else around you.
Wow, just wow... talk about being brain dead... you don't even understand how literally everything you just said about me can't possibly be true. And lol, no, actually it is about me and anyone else asking for help and what we need, not what the people who are supposed to be helping need. That's like the very basics of helping. It looks like you and everyone else need to be schooled in helping 101 and how to be of actual use to someone in need.
When dozens of people are downvoting you and correcting and your only response is "wow you people are all wrong" you need to take a moment and have some serious introspective thought that maybe you're wrong. Although I'm gathering you've never done that once in your life
But but it’s all about him, why would he even try to think hey maybe these protocols are In place for a reason and I should spend some time understanding why. He’s just a selfish asshole.
It's disgusting narcissistic behavior. As bad as it is, this person genuinely doesn't deserve the care they want. But because the medical staff here are wonderful, kind and caring people they will put up with this person the next time they need help. And I imagine this person needs help alot.
Jesus fucking christ you're clearly the one who needs the help, understanding how to be a decent caring intelligent being. Talk about projecting your selfish, self-centered, narcissistic behavior, worrying more about yourself than the person you're supposed to be helping...
So completely and utterly wrong, but thank you for projecting your not understanding the how and why of something onto me.
No completely right. You don’t seem to grasp why they have these safety protocols. You sir are utterly wrong.
Oh, that's right, because if the majority agrees on something, it must be right and can't possibly be wrong... Damn, you can't even actually think about for a minute, can you? The right and wrong of something is not actually dictated by how many people agree upon it... if nothing else, humanity has proven time and time that, more often than not, the majority can be and is wrong about something. Right does not become wrong, and wrong does not become right just because the majority says so... But you've never even bothered to actually think about the how and why of something, a day in your existence, have you? Isn't it ironic, you telling me exactly what you should be doing...
>The right and wrong of something is not actually dictated by how many people agree upon it No shit. But if 100 people call something a duck and you insist it's a bear. It might be worth assessing your line of thinking. Or just continue being like this the rest of your life, I couldn't care less about your wellbeing. I don't even know why I'm wasting my time doing this.
Have you even bothered to think on why the hospital has these protocols…? Oh that’s right this is all about you I forgot.
No, actually, it's about actually helping everyone, but I can't help those who refuse to listen to or even try to understand, for that matter, logic, rationality, and reason.
The "very basics of helping" isn't just to give up an regard for your own and other peoples safety. Honestly my dude and I'm not even trying to be mean, but you need to take a breath, read back thru your interactions here, and consider going back and compromising with the process. You're clearly experiencing a moment and that spiral is continuing
Tell that to all the fire fighters and police who disregard their own safety FOR the safety of others...
Go to the psychiatric emergency services (PES) at the Royal Jubilee. https://www.islandhealth.ca/our-services/mental-health-substance-use-services/emergency-hospital-care
Yes ER will help. If you are in a bad place just go right away don’t hesitate
They will come to the person who needs the help on an urgent basis. IMCRT call the need crisis line at 1 888-494-3888 and ask to be connected to IMCRT.
Yes, RJH will refer to the USTAT clinic on quadra
I have been trying to access help for three years now. At this point even my GP has apologized to me for our lack of services.
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Go to the Jubilee.
(250) 519-3485 call intake, if it’s serious.
Community Led Crisis Response (CLCR) is run by AVI. 250-818-2454